Islamic Relief Worldwide AX Reports Developer

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1 Islamic Relief Worldwide AX Reports Developer BASE LOCATION: REPORTING TO: LINE MANAGEMENT RESPONSIBILITIES: Birmingham, UK Business Manager n/a PURPOSE OF DIVISION: The Finance and Services Division provides accurate and punctual financial management, reports and forecasts on the organisation s income and expenditure. The division empowers and builds the capacity of the field offices and Partners to manage funds effectively and efficiently, meeting international standards and the standards of the IR donor agencies. This is achieved through both organisational and individual learning, and through an organisation-wide system of development and deployment. The ICT Department is responsible for all IT services to the entire organisation across three key areas, Infrastructure, Information and Service Delivery. We are leading an international strategy to consolidate services and centralise infrastructure across the world, laying the foundations for a more connected & effective organisation. ICT also ensures the development; utilisation and maintenance of all systems enable the organisation to reach current and future strategic objectives. JOB PURPOSE: The AX Reports Developer (AXRD) is responsible for the development and optimisation of reports and role centres for Islamic Relief s global multi-company Microsoft Dynamics AX ERP platform.. 1

2 Position of AX Reports Developer within ICT Head of ICT ICT Infrastructure Manager Financial Manager (AX) Business Team manager Inf Engineer x Inf Support x East Africa Team South Asia Team Service Delivery Team Financial Analyst x 3 Business analyst Developer x Junior Developer AX Reports Developer KEY WORKING RELATIONSHIPS Works within AX Configuration and AX Deployment teams Regularly engages and liaises with International Office departments, Islamic Relief Partners and Islamic Relief Field Offices. Builds and maintains strong relationships with internal and external clients, to make sure ICT services are provided to the highest quality. SCOPE AND LIMITS OF AUTHORITY Scope of the Role: Reporting to the Business Manager, the AX Reporting Developer (AXRD) will be responsible for development, optimisation and maintenance of SSRS, Excel and X++ reports for our Microsoft Dynamics AX platform. As part of a team, he/she will work with systems analysts, infrastructure engineers and business stakeholders to ensure that reporting requirements are fulfilled. The role has no direct budget responsibility, but may be required to input into budget decisions.

3 Responsibility for Resources: Microsoft Dynamics AX development environments and resources Technical team knowledge bases KEY ACCOUNTABILITIES The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff. 1. SSRS and X++ Reports Development To complete all necessary design, development and customisation of SSRS, AX (X++) and Atlas (Excel) reports to meet requirements of users. To design, develop and customise reporting components of AX Role Centres and Enterprise Portal (SSRS) delivered reports. To support, maintain, optimise and performance-tune reports for optimal performance and user experience. To design and execute robust test scenarios ensuring that report data is accurate To ensure day-to-day management of change requests. To interact with service users at globally including IR partners to inform, assist and resolve relevant technical issues To support infrastructure specialists in optimising SSRS and SQL server configuration for improved reporting performance To maintain up-to-date documentation for customisations and new reports. Enterprise Portal (EP) Development To complete all necessary design, development and configuration of AX Enterprise Portal (SharePoint) to deliver reports and role centres To implement usability enhancements to existing EP forms and pages as per requirements from the Analyst and other team members To ensure optimal performance for Enterprise Portal reports and pages 3. Support and Maintenance To support and work with colleagues in AX Configuration, AX Deployment and Infrastructure teams in the delivery of ICT Division objectives as required To be responsible for troubleshooting and problem solving of MS SQL Server and SSRS/SSAS for the AX platform. 3

4 To analyse bugs and faults and provide remedies accordingly. To interact with third-party external service providers to resolve issues. This includes working with our Microsoft preferred partner to help fulfil change requests, new developments and fix bugs 4. Service Delivery To ensure all work is completed according to industry standards and current AX best practice. To ensure full documentation exists for all the developments and configuration work completed. To contribute knowledge base articles in areas of expertise for team knowledge and learning. This includes taking the lead on AX and related reporting modules (Atlas Reports) and contributing articles to help first line support colleagues to quickly resolve issues relating to your area of work. To comply with organisational policies and standards (AX, ITIL, SLA etc...) Willingness to travel sometimes internationally and work outside normal office hours PERSON SPECIFICATION It is essential that the post holder shows a good understanding and sympathy with Islamic Relief s values and principles as well as commitment to Islamic Relief Worldwide s vision and mission. Essential: Knowledge, Skills and Qualifications Competent in production of SSRS and X++ reports (Dynamics AX and EP) Solid SQL Server Reporting Services (SSRS) skills including cube building and table design. Good knowledge of the Microsoft BI stack (SSRS, SSAS, SSIS) Knowledge of Microsoft Dynamics AX 009 (AOT, classes. Form validations, business logic) Experience of OLAP cubes and SQL Server 008/R Knowledge of building dashboards in SharePoint Proficient in X++ programming and good understanding of the MorphX IDE, Microsoft.NET Competent in Enterprise Portal (EP) configuration and development 4

5 Working knowledge of SQL Server 005/008 maintenance & backup. Working knowledge of VB & Visual Basic Studio. Excellent English literacy (verbal and written) Experience Experience of creating financial reports in SSRS and X++ Extensive experience of working with Microsoft Dynamics AX 009 Experience of SQL Server 008 and SQL Server Reporting Services (SSRS) Hands on experience in developing AX solutions including Enterprise Portal, SharePoint and SSRS Exposure to working within full project lifecycle and in large cross-functional teams is desirable Personal Qualities Excellent time management skills and work on own initiative Strong focus on customer service Willingness and ability to travel internationally and work outside normal hours Desirable Has a recent and relevant Microsoft certification Experience of working with Microsoft Partners for Dynamics AX Understanding of Microsoft Dynamics AX 01 and experience of upgrade from AX 009 to 01 Experience of working with Atlas Reporting desirable Signed by: (Direct Line Manager) Signed by: (Divisional Director) 5

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