NEW ZEALAND INSTITUTE OF MANAGEMENT. Qualifications ASCENT OF MANAGEMENT. 2012/13 >

Transcription

1 NEW ZEALAND INSTITUTE OF MANAGEMENT Qualifications ASCENT OF MANAGEMENT 2012/13 >

2 M hief Executive anaging organisations has become increasingly complex and requires new skills. When you undertake NZIM courses, you have the assurance of qualifications that have survived the test of time, and been updated to meet the changing demands on managers in the world today and in the future. This booklet gives you information about NZIM Ascent of Management qualifications. Whether you are just starting out on a management career or are already a manager, we have a course designed to develop and enhance your management skills and competence. The qualifications are well-resourced, approved and registered. They are widely recognised by industry as well as educational institutions. Some of the qualifications meet the needs of specific groups of people, such as people wanting to get into management, small business proprietors, middle managers, managers of health practices, people with English as a second language. They form part of the professional training and development of staff in a number of businesses. They also provide a nationally recognised learning pathway into higher qualifications. There are many providers offering NZIM programmes, including secondary schools, polytechnics and private training establishments. You can complete our programmes through distance and online learning options, and can move from one provider to another when your circumstances or requirements change. Providers will be pleased to give you details of their programmes, timetables and other information. I trust you will enjoy and learn a lot from your studies, and consider NZIM courses as you continue your education and progress through your life. Yours sincerely, Kevin Gaunt CHIEF EXECUTIVE NZIM Inc. Enquiries to: NZIM Inc Phone: Level 7, Lumley House Fax: Hunter Street nziminc@nzim.co.nz PO Box 67 WELLINGTON 6140

3 Contents About NZIM NZIM Philosophy... 2 NZIM management qualifications... 3 Quality assurance... 4 NZIM Ascent of Management staircase... 5 NZIM Certificate Qualifications (Level 4) NZIM Certificate in Management (Cert Mgt)... 6 NZIM Certificate in Small Business Management (CSBM)... 8 NZIM Certificate in Language, Culture and Management (CLCM) Credit Arrangements for NZIM Certificates in secondary schools NZIM Certificate in Practice Management (Health) NZIM Certificate Paper descriptions NZIM Diploma Qualifications (Level 5 and 6) NZIM Diploma in Management (Dip Mgt) NZIM/ATTTO Diploma in Tourism Management (Dip Tour Mgt) NZIM/ATTTO Diploma in Travel Management (Dip Travel Mgt) Credit Arrangements for NZIM Diplomas in Tourism or Travel Management NZIM Diploma in Practice Management (Health) NZIM Diploma in Management (Dip Mgt Advanced) NZ Diploma in Business Paper descriptions NZIM Diploma in Management (Advanced) Paper descriptions Important information Registration form

4 About NZIM The New Zealand Institute of Management (NZIM) provides opportunities for individuals to develop their Management Capability. This may include networking, management workshops and seminars, training and career development, professional accreditation and qualifications, management information, membership benefits, a mentoring facility, scholarships and awards. NZIM administers national management educational qualifications though secondary and tertiary institutions and undertakes advocacy activities and research. The Ascent of Management programme has been developed over many years and is designed to facilitate management development pathways. The qualifications and options are updated in close consultation with industry and the tertiary sector to best meet the needs of students and managers. Through the Ascent programme, NZIM offers certificate and diploma qualifications to students at a range of secondary and tertiary establishments throughout New Zealand, and these qualifications are explained in this brochure. NZIM also designs training programmes that enable managers and organisations to identify their developmental needs and fulfil them by participation in carefully designed learning programmes. NZIM offers training and qualifications to managers with varying levels of existing qualifications, through workplace training and organised courses, and these services are not detailed in this publication. Please contact your NZIM regional offices for further details of these programmes. NZIM philosophy NZIM aims to build management and leadership capabilities through education, learning, management development, research and recognition. Our programmes give a foundation of business knowledge and management practice directly relevant to the student s work experience. Our focus is on student-centred learning. Our practical and accessible qualifications give students skills that they can apply in their day-to-day work or life experiences. The courses can be adapted to meet particular learning needs and student interests, and can be combined to provide a unique integrated experiential programme. Assessments are designed by the provider using guidelines that show how they can be integrated with the teaching and learning programme. NZIM works in partnership with providers and the courses are delivered by schools, polytechnics, and private training establishments, as well as by distance and through work-based learning options. On-line learning is available for some programmes. 2

5 NZIM management qualifications This booklet describes the following NZIM qualifications: Certificate in Management (Level 4) Certificate in Small Business Management (Level 4) Certificate in Language, Culture and Management (Level 4) Certificate in Practice Management (Health) (Level 4) Small Business Entrepreneurs Programme (Level 4) - on hold, see below Diploma in Management (Level 5) Diploma in Tourism Management (Level 5) (with ATTTO) Diploma in Travel Management (Level 5) (with ATTTO) Diploma in Practice Management (Health) (Level 5) Diploma in Management (Advanced) (Level 6) All these qualifications are NZQA approved. The programmes are versatile. Many papers are used in other qualifications, in combination with unit standards or in-house training. In these cases students may credit the papers both to the other qualification and to the NZIM qualification. Students may also gain papers through credit transfer from appropriate New Zealand Qualifications Framework (NZQF) units and from assessment of experience and competence. Certificate in Management and Certificate in Small Business Management papers may be credited to NCEA Levels 2 and 3 and can also provide credit for university entrance. You may study for these qualifications at secondary and tertiary institutions throughout the country. The providers determine their own programmes based on a selection of papers; not all qualifications or papers are available from all providers. It is generally accepted that students will complete their NZIM qualification within 10 years of commencement. This means that papers will have a ten year currency in terms of credit towards a qualification. Students wishing to complete the qualification in more than ten years may do so provided they can adequately demonstrate to NZIM that they have maintained the currency of papers already completed. Small Business Entrepreneurs Programme Promotion of the NZIM Small Business Entrepreneurs Programme is on hold pending funding decisions. The SBEP is a programme designed for people who are in business, and is NOT suitable for full time students. It involves an analysis of the business to identify issues in running it, including a business evaluation and action research projects. Providers interested in offering the programme please contact NZIM Inc. 3

6 Quality assurance The New Zealand Institute of Management Inc is a registered private training establishment. All the NZIM qualifications described in this booklet are subject to rigorous quality assurance processes. The courses and supporting materials produced by NZIM have all been professionally written and produced. The qualifications are developed through wide consultation with education and industry groups and are subject to continuous updating, as well as three yearly reviews. Assessments are externally moderated by NZIM or by NZQA for the NZ Diploma in Business papers. All NZIM approved qualifications are registered on the NZQA Register of Quality Approved Qualifications (New Zealand Qualifications Framework). All qualifications described in this booklet are NZQA approved. All NZIM qualifications are copyright, and no provider may offer them in whole or part except under agreement with NZIM. The agreement requires providers to show that they have the expertise, resources and internal quality processes to provide the programme, and will also entail their being registered as a training establishment or educational organisation. Their agreement with NZIM forms the basis of their accreditation by NZQA to provide the qualifications. NZIM does not have responsibility or control over course materials produced for the programmes by accredited providers, except where they misrepresent the qualifications or courses. If you have concerns, issues or queries about any aspect of the qualifications or their delivery we would like to hear from you, and where appropriate we will raise the matters with the provider concerned. Contact us at: NZIM Inc., PO Box 67, Wellington 6140 phone , nziminc@nzim.co.nz. 4

7 The NZIM Ascent of Management staircase MANAGEMENT DEGREE N Z D IP NZIM DIPLOMA IN MANAGEMENT (ADVANCED) Level 6 8 papers 160 credits L O M A I N B U SI N ES S NZIM DIPLOMA IN MANAGEMENT Level 5 6 papers 120 credits NZIM/ATTTO DIPLOMA IN TOURISM MANAGEMENT Level credits NZIM/ATTTO DIPLOMA IN TRAVEL MANAGEMENT Level credits NZIM DIPLOMA IN PRACTICE MANAGEMENT (HEALTH) Level 5 7 papers 140 credits NZIM CERTIFICATE IN MANAGEMENT Level 4 8 papers 80 credits N C E A NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT Level 4 8 papers 80 credits NZIM CERTIFICATE IN LANGUAGE CULTURE & MANAGEMENT Level 4 60 credits NZIM CERTIFICATE IN PRACTICE MANAGEMENT (HEALTH) Level 4 5 papers 50 credits 5

8 NZIM Certificate Qualifications NZIM Certificate in Management (Cert Mgt) Introduction The NZIM Certificate in Management is an introductory qualification suitable for secondary and tertiary students as well as people working in, or aspiring to work in frontline management positions. The qualification is outcomes based, with options for completion through case studies and projects or on the job. The Certificate encourages students to continue their education by studying for the NZIM Diploma in Management or other qualifications. The Certificate in Management is an NZQA approved Level 4 qualification. Course description An eight paper programme with four papers chosen out of List A and four further papers out of List A or List B. Each paper involves around 100 hours of student learning and is worth 10 credits at Level 4. The papers are competency based and have an emphasis on practical applications in the lives and workplaces of the students. Completed papers normally have a ten year limit for recognition into the qualification. Papers may be completed in any order and with any combination of authorised providers. Students wishing to complete both the Cert Mgt and CSBM must pass 12 papers including the core papers from both qualifications. Recognition of the qualification The Certificate in Management and its papers are eligible for Equivalent Full-Time Student (EFTS) funding. As this course is recognised for funding purposes, the usual conditions for student allowances and loans apply. Previous study or qualifications may entitle students to credit for one or more papers. Applications should be made on the credit transfer form available from NZIM National or from the NZIM website. Students may under special circumstances claim credit for papers through an option which requires them only to complete the appropriate assessment process for the paper. This option is appropriate for students who have substantial work experience. Entry to the course There are no prerequisites for this course. It is a first level course available to those persons who have not studied management before or for those 6

9 who have basic experience in management and now wish to update their knowledge and skills. Students need to undertake four papers from List A and a further four papers from List A or List B. List A papers (select four, minimum): 801 Employment Relations 805 Introduction to Management 802 Introduction to Marketing 812 Workplace Communication 803 Human Resources I: 836 Enterprise Research Project People at Work List B papers (select up to four, depending on number of List A papers selected): 806 Applied Economics 816 Business Computing 807 Introduction to Financial 817 Information Systems Services 819 Problem Solving and 808 Introduction to Accounting Decision Making 809 Human Resources II: 820 Leadership Personnel Practice 822 Managing Small Projects 810 Introduction to Law¹ 851 Principles of Small Business 811 Introduction to Computing Management 814 Business Statistics 854 Law and Small Business¹ 815 Quality Management Credit transfers into NZ Dip Bus and NZIM Dip Mgt Students successfully completing the NZIM CertMgt will be eligible to apply for 20 unspecified credits at level 4 towards the NZDipBus or NZIM DipMgt. See the NZQA website legislation/nzqa-rules/nz-diploma-in-business-assessment-rules-andprocedures/nz-diploma-in-business-credit-transfer-schedules. Credit inclusions for NCEA The Certificate in Management is also taught in some secondary schools throughout the country. It is approved for NCEA credit inclusion and for university entrance. (See page for details.) NZIM CertMgt papers are granted credit inclusions (10 credit equivalents per paper) for the NCEA at Level 2 and Level 3, up to a maximum of 80 credits. See the NZQA website legislation/nzqa-rules/secondary-schools-supporting-information/creditinclusion/new-zealand-institute-of-management-certificate-of-management for further details on credit inclusion. ¹ Students may undertake either 810 Introduction to Law, or the CSBM paper 854 Law and Small Business, but not both. 7 7

10 NZIM Certificate in Small Business Management (CSBM) Course description This certificate aims to apply practical and realistic skills for successful small business management in problem areas such as: finding and keeping a market niche; maintaining cash flow and profitability; identifying and controlling costs; employing highly motivated staff; and keeping the business at the right size. The Certificate in Small Business Management is an approved Level 4 qualification. The course consists of eight papers - four core papers and four optional papers in associated management areas and chosen from the papers from the NZIM Certificate in Management. Each paper is worth 10 credits. Students wishing to complete both the Cert Mgt and CSBM must pass 12 papers including the core papers from both qualifications. The CSBM is approved for NCEA credit inclusion and for university entrance. (See page for details.) Entry to the course There are no prerequisites. It is designed for people who work or wish to work in small business enterprises, and is ideal for people who are self-employed. Students will be able to make immediate application of the skills and knowledge obtained on the course. Previous study, qualifications or work experience may entitle students to credit transfers into one or more papers. Applications should be made on the form available from NZIM Inc. List A papers (compulsory): 851 Principles of Small Business* 852 Establishing a Small Business* 853 Operating a Small Business* 855 Planning for Improved Performance *Unit standard credits available - see details under Paper Descriptions p List B papers (select four optional papers): Law and Small Business (preferred option) Employment Relations Introduction to Marketing Human Resources I: People at Work Applied Economics 8

11 Introduction to Financial Services Introduction to Accounting (preferred option) Human Resource II: Personnel Practice Introduction to Computing Workplace Communication Business Statistics Quality Management Business Computing Information Systems Problem Solving and Decision Making Leadership Managing Small Projects Students who have completed 810 Introduction to Law may credit that paper in place of 854 Law and Small Business. Please note that these two papers are mutually exclusive, and only one or other of the papers will gain credit into NZIM qualifications. Credit transfers into NZ Dip Bus and NZIM Dip Mgt Students successfully completing the NZIM CSBM may claim a specified credit into 435 Fundamentals of Small Business plus 20 unspecified credits at level 4 towards the NZIM Diploma in Management and the NZ Diploma in Business. See the NZQA website legislation/nzqa-rules/secondary-schools-supporting-information/creditinclusion/new-zealand-institute-of-management-certificate-in-smallbusiness-management/ 9 9

12 Introduction NZIM Certificate in Language, Culture and Management (CLCM) The Certificate in Language, Culture and Management integrates English language and culture with management skills. The course is specifically to meet the language and cultural needs of people with English as a second language seeking work in New Zealand or students wishing to move to diploma study. The programme consolidates and contextualises the language skills students generally require for entry to study in New Zealand. The Certificate provides a six-month enriched environment of language and culture, with a focus on work processes and management. Students will be able to recognise and adapt to the culture (including legislation) of the New Zealand workplace and to use language associated with New Zealand management practices. Course description Students will complete FOUR of the six optional papers listed from the Certificate in Management, which are selected by the provider to be integrated with elements of the language and culture module. Each 10 credit paper involves around 100 hours of student learning, and the 20 credit language and culture module means that the whole course will take the equivalent of six months full-time study. The teacher guide supports teachers to use the module in an integrated way, i.e. to draw out language and cultural aspects of the four optional Certificate papers. Because of its integrated nature no recognition can be made for credits or prior learning. Evidence to demonstrate a students competence and progression towards meeting the learning requirements for the 880 Language and Culture Module will be gathered throughout the programme of study. Entry to the course The course is designed for people who have not studied management before. The recognised entry to this course is a minimum of IELTS Level 5 or its equivalent. We recommend that students are assesed prior to and at the completion of the qualification to confirm progress in English language. Course modules The optional papers are taken from the NZIM Certificate in Management and are worth 10 credits each at level 4 equivalent. Core paper (compulsory): 880 Language and Culture This module consists of 20 credits at Level 4 equivalent. 10

13 Optional papers (select four): The optional papers selected for this qualification may contribute 5 credits each towards the credits required for the 880 Language and Culture Modules Employment Relations 805+ Introduction to Management 802+ Introduction to Marketing 812+ Workplace Communication 803+ Human Resources I: People 819+ Problem Solving & Decision at Work Making Credit into NZIM certificate programmes Students completing the Certificate in Language, Culture and Management need a further two papers from the Cert Mgt, to be awarded the NZIM Certificate in Management (Cert Mgt). Students completing the Certificate in Language, Culture and Management, need a further four List A compulsory papers from the CSBM, to be awarded the NZIM Certificate in Small Business Management (CSBM). Credit transfers into NZDipBus & NZIM DipMgt Students successfully completing the CLCM are eligible for forty credits towards the NZDipBus and the NZIM Diploma in Management - specified credit transfer into 469 Academic Skills for Business Studies plus 20 unspecified credits at level 4. See the NZQA website legislation/nzqa-rules/nz-diploma-in-business-assessment-rules-andprocedures/nz-diploma-in-business-credit-transfer-schedules. Providers of the programme We suggest that teachers of this programme should be qualified in the teaching of English as a second language. Secondary and tertiary institutions wishing to offer the programme should contact NZIM Inc. Moderation Due to the integrated nature of the teaching of the Certificate in Language, Culture and Management, moderation will be undertaken as a single inclusive process, and both pre-assessment and post-assessment moderation is required. Whether or not you have been separately moderated for the Certificate in Management papers, you need to submit your assessment schedule and assessment tasks for the CLCM to NZIM for moderation. Assessments should be developed in consultation with NZIM and must pass pre-moderation before delivery to students. The moderator will provide advice regarding the development of assessments and check whether assessments meet the requirements for the separate course modules and for the integration of 880 Language and Culture

14 Credit arrangements for NZIM Certificates in secondary schools NZIM courses in secondary schools Both the Certificate in Management and the Certificate in Small Business Management may be taught through secondary schools. All courses from these certificates may be credited into NCEA. Level 2 and Level 3 NCEA courses in accounting, economics and computing may be credited into the certificates. Credit may also be gained from the Pathways to Financial Literacy and the Young Enterprise Scheme (YES) programmes run by the Young Enterprise Trust, and the International Computing Drivers Licence. All courses not aligned to the NCEA curriculum are eligible for Secondary Tertiary Alignment Resource (STAR) funding, as they meet the criteria set out for the programme. If students have not completed the full eight courses for either certificate at school they may complete the certificates at polytechnics or private training establishments. The NZIM student database retains records of all courses students have completed. Lists of approved secondary and tertiary providers may be found on the NZIM website Claiming credit inclusions from NZIM courses to obtain an NCEA Certificate These courses each give you 10 Level 2 NCEA credits: 806 Applied Economics 810 Introduction to Law 807 Introduction to Financial 811 Introduction to Computing Services 854 Law and Small Business 808 Introduction to Accounting These courses each give you 10 Level 3 NCEA credits: 801 Employment Relations 819 Problem Solving and 802 Introduction to Marketing Decision Making 803 Human Resources 1: People at 820 Leadership Work 822 Managing Small Projects 805 Introduction to Management 836 Enterprise Research Project 809 Human Resources 2: 851 Principles of Small Business Personnel Practice Management 812 Workplace Communication 852 Establishing a Small 814 Business Statistics Business 815 Quality Management 853 Operating a Small Business 816 Business Computing 855 Planning for Improved 817 Information Systems Performance 12

15 When students complete the NZIM Certificate in Management they will receive a complete Level 4 qualification, and credit into the NZ Diploma in Business. Credit from their NZIM courses can also count towards University Entrance, and for credit inclusion to NCEA Certificates. All courses from NZIM Certificate in Management and NZIM Certificate in Small Business Management are recognised for credit inclusion into NCEA. Each of the NZIM courses that a student completes is worth ten credits at Level 4, even though for NCEA the credit inclusion is at Level 2 & 3. The NZIM Record of Learning is also a record of NCEA credit equivalents for the courses students have passed. Students may claim 10 credits into NCEA Level 2 or Level 3 certificates for each course passed, up to 80 credits total. Students may, if they wish, claim the credits for up to two years after the year in which they have passed the course. For instance a student may pass the course in Year 12 but claim the credits in Year 13. See NZQA website nzqa-rules/secondary-schools-supporting-information/credit-inclusion/ new-zealand-institute-of-management-certificate-of-management How to claim the credit inclusions If students do not have enough credits from NCEA unit standards and achievement standards to be awarded their NCEA Certificate, they need to apply for credit inclusions. The student will need to approach the school to apply to NZQA for credit inclusions on the student s behalf. The school is required to complete an NZQA Credit Inclusion: Reporting Student Results form (available on the NZQA website) and verify the student s NZIM results, and submit this to NZQA by 28 February. NZQA then processes the credit inclusion application and verify it back to schools, and students can check online to see when their NCEA Certificate has been awarded. NB: The student will be awarded the NCEA Certificate, which will be mailed to them, even though the credit inclusion results do NOT show up on the student Record of Learning from NZQA. University Entrance NZIM Certificate in Management courses may provide 14 level 3 credits in a third approved subject area, as long as students have gained literacy and numeracy and other entry requirements in two other approved subjects. Universities may then consider students to have reached the university entrance standard and they may be admitted ad eundem statum at entrance level. This recognition is at the discretion of the universities. Further details can be obtained from the NZIM website co.nz/site/students/default.aspx 13 13

16 NZIM Certificate in Practice Management (Health) Introduction The Practice Managers and Administrators Association of New Zealand (PMAANZ) and NZIM Inc. have developed the NZIM Certificate in Practice Management (Health) as an introductory health practice management qualification. This certificate has been designed specifically for managers currently working in medical or health practices. It is expected that all participants will have ready access to health practices or other suitable environments as a condition of their enrolment. This qualification is a 50 credit level four qualifcation and is NZQA approved. It consists of four papers from the NZIM Certificate in Management, together with a specialist course called introduction to Management of Health Practices. Course Description and Entry to the Course This 50 credit level 4 Certificate has been designed specifically for managers currently working in medical or health practices, to provide them with the basic management skills to manage a small to medium heath or medical practice. It introduces management and human resource practices, accounting, and business computing, as well as the specific processes of managing a health practice. Assessments will relate to the job and the issues encountered on a dayto-day basis. There are no academic pre-requisites. It is designed for people new to the role, or who are new to tertiary study. All participants will have ready access to health practices or other suitable environments as a condition of their enrolment. Students need to undetake all five papers: 805 Introduction to Management 816 Business Computing 808 Introduction to Accounting 824 Introduction to Management of 809 Human Resources II: Health Practices Personnel Practice Students who have successfully completed the appropriate papers from the NZIM Certificate in Management may apply to have these credited to the Certificate in Practice Management (Health) qualification. The NZ School of Business and Government (SBG) offers this qualification through on-line learning see their website for further details ac.nz/page html You may alternatively apply for some of the NZIM Certificate in Management courses with a polytechnic or other provider that suits you. If you want further information on this qualification, go to the courses section of the NZIM website Health_qualifications.aspx 14

17 NZIM Certificate - paper descriptions (for Cert Mgt, CSBM, CLCM) Employment Relations Overview of employment relations Roles of employers, employees and other parties Economic, legislative and political contexts Employment agreements Bargaining Equity and industrial democracy Disputes and grievances Introduction to Marketing Introduction to marketing concepts Environmental factors affecting marketing decisions The nature of the marketing process The marketing mix The product Requirements of a marketing plan Preparation of a plan Human Resources I: People at Work The nature of work Work environments Relationships and structures Processes for allocating work Motivators Organisational change Personal health and safety Introduction to Management Definition of management roles Principles of management theory Characteristics of effective managers Four management functions Planning function Organising function Leadership function Control function Applied Economics Economic concepts and terminology Economic decision-making Interaction between sectors of the economy Supply and demand Money in an economy Savings and investment International trade Current economic issues Introduction to Financial Services Ways of obtaining income Banking processes and products Ways of investing Insurance Taxation Budgeting and financial planning Consumer rights Developing a financial plan NB: This paper is also offered as the Young Enterprise Trust Financial Literacy programme. Introduction to Accounting Accounting terms and concepts The accounting environment and accounting systems Introduction to financial accounting Basic records The accounting equation Revenue statements and balance sheets Interpretation of financial statements Developing budgets for non-complex situations 15 15

18 Human Resources II: Personnel Practice Human resource management functions and procedures Styles and skills Planning functions Staffing functions Performance management functions Development functions Reward functions Analysing effectiveness Introduction to Law Legal terms and concepts Functions of parliament, government and legal agencies Personal and workplace responsibilities Legal entities Legal contracts Courses of action relating to specific issues Treaty of Waitangi Applying law in business Introduction to Computing Structure and functions of computer systems File management and networking functions Word processing software functions Databases Spreadsheet Use of and internet NB: The National Certificate in Computing Level 3 may be credited into this paper. Workplace Communication Communication in personal and workplace situations Appropriate forms of communication Variety of verbal and nonverbal techniques Appropriate formats and protocols Communication strategies Business Statistics Terminology of business statistics Use of statistical techniques as a planning and management tool Sources and types of data Using financial mathematics Statistical analyses Contribution of statistical analysis to business performance Quality Management Terminology, principles, concepts of quality management Typical elements of a quality culture Components of a quality management system Features of major quality management systems: ISO, QAC, TQM Processes for quality management Processes for quality improvement Business Computing Application of computer skills and software in workplace environment Performing investigations Proposing solutions Creating examples Verifying feasibility of solutions Information Systems Information needs of workplaces Nature and uses of information systems Networking components Integrity of data Maintenance Planning a system

19 Problem Solving and Decision Making Range of tools for problem-solving and decision-making, including decision grid, decision tree, force field analysis, swot analysis, mindmapping, sociometric exercises, brainstorming, etc Leadership Current leadership concepts Analyse leadership practice (NZ context) Explore own leadership capability Develop action plans to improve individual leadership skills. Managing Small Projects Defining and scoping the project Planning processes Task analysis Resourcing and budgeting Controls Risk management Implementation and review Introduction to Management of Health Practices Orientation to Practice Management Specific Operational requirements Recording and Reporting Financial Management Understanding of the Health System NB: This paper is only available for the NZIM Certificate in Practice Management (Health). See page 14 for further details. Enterprise Research Project Forming work teams Defining goals Defining operating procedures Identifying product Developing a business plan Developing a marketing plan Self assessment Accounting Putting plans into practice Winding up the enterprise Reporting on progress Evaluating performance NB: This paper is also offered as the Young Enterprise Trust (formerly Enterprice NZ Trust) Young Enterprise Scheme (YES). Principles of Small Business Management Self-employment Characteristics of small business External factors Assistance programmes and specialist services Ownership options Business structures Acquiring a small business Finance and funding Legal requirements NB: Students may gain credit for this paper on completing unit standards 1989 and Establishing a Small Business Identifying opportunities Developing a business concept Determining start-up costs Defining operational requirements Writing a business proposal NB: Students may gain credit for 852 and 853 on completing unit standards 1991, 19024, 1992 and

20 Operating a Small Business Establishing an ethical framework Accounting and reporting systems Marketing strategies Controlling production Managing people Managing a facility Merchandising Risk Operating plans and controls Students may gain credit for 852 and 853 on completing unit standards 1991, 19024, 1992 and Law and Small Business The legal environment Nature of legal contracts Laws relevant to small business Resolving workplace issues Planning for Improved Performance Review of operating results Responding to environmental change Crisis management Marketing Public relations Developing a strategic plan Language and Culture The language of business Business communication Understanding New Zealand culture Understanding business culture Working in teams Researching Making a presentation NB: This 20 credit module is only available for the CLCM. 18

21 NZIM Diploma Qualifications NZIM Diploma in Management (Dip Mgt) Course description The NZIM Diploma in Management is an NZQA approved 120 credit level 5 qualification. It is a broad based business studies course designed to provide students with a six paper qualification that can be completed in one year of full time study, or equivalent part-time study. Students need to complete four core papers and two optional papers from the NZ Diploma in Business. Each paper is worth 20 credits. Entry to the course The minimum entry requirement is the NZIM Certificate in Management or other criteria for entry to the NZ Diploma in Business as determined by the NZ Qualifications Authority (NZQA). The papers as outlined below are taken from the basket of papers available for the NZ Diploma in Business. This means that students can concurrently gain certification in both the NZIM Diploma in Management and the NZ Diploma in Business. Students must ensure that they satisfy all course and individual requirements for both qualifications. Where your institution does not register student results for this qualification, students need to register their own results using the registration form at the back of this booklet or on the NZIM website, under students - co.nz/site/students/default.aspx. Core papers (compulsory): 530 Organisations and Management 560 Business Communication Optional papers (select two): Leadership Applied Management 400 Accounting Principles 520 The Economic Environment Quantitative Business Methods Fundamentals of Small Business or 637 Entreprenuership & Venture Planning Academic Skills for Business Studies 1 Introduction to Commercial Law Fundamentals of Marketing Business Computing Operations Management Human Resource Management For further details on the NZDipBus prescriptions and credit recognition, see the links on page 28 and This option is only for students who have completed the NZIM Certificate in Language, Culture and Management

22 Introduction NZIM/ATTTO Diploma in Tourism Management (Dip Tour Mgt) This course was developed by NZIM in partnership with the Aviation, Tourism and Travel Training Organisation (ATTTO) to provide management skills for people developing or operating businesses in tourism. The course provides opportunity for these people to apply management skills in their work environment. The Diploma in Tourism Management is an approved Level 5 qualification. There is currently a mandatory review of all tourism and travel qualifications, and the future of this qualification is uncertain. Course description Technical training Students must complete a technical training skills module that requires a minimum of 20 NZQF Tourism credits at Level 3 or above (or approved equivalents from the hospitality subfield) or equivalent qualifications. Normally these credits will have been completed as part of the entry requirements and will be credited directly into the qualification. NZ Diploma in Business papers Students must complete three core plus three optional papers, taken from NZ Diploma in Business papers. Each paper is worth 20 credits. Practicum or research project Students must also complete a practicum or research project. The practicum involves a period of supervised observation and analysis of a tourism workplace. The research project may be a workplace action research project, or another similar supervised applied research activity. The practicum/ research project is worth 20 credits. Entry to the course The minimum entry requirement is the NZIM Certificate in Management, or the completion of a National Certificate in Tourism or Hospitality at Level 3 or above, or an equivalent course of study as may be defined by the teaching institution. These entry requirements may provide the relevant credits to obtain the technical skills required for the course, and credit may be transferred. 20

23 Where your institution does not register student results for this qualification, students need to register their own results using the registration form at the back of this booklet or on the NZIM website. Tourism technical training credits from Tourism subfield, or Hospitality subfield of the NZQF, or equivalent in qualifications. Core papers (compulsory): Fundamentals of Marketing Principles of Tourism Tourism Industry Management Optional papers (select three): Accounting Principles Fundamentals of Small Business Introduction to Commercial Law The Economic Environment Organisations and Management Business Computing Business Communication Management Accounting Business Finance Human Resource Management Employment Relations Marketing Research Buyer Behaviour and Communication Strategies Marketing Planning and Control Tourism practicum: 689 Tourism practicum See page 24 for credit transfer information

24 Introduction NZIM/ATTTO Diploma in Travel Management (Dip Travel Mgt) This course was developed by NZIM in partnership with the Aviation, Tourism and Travel Training Organisation (ATTTO) to provide management skills for people developing or operating travel agencies. The course provides opportunity for these people to apply management skills in their work environment. The Diploma in Travel Management is an approved Level 5 qualification. There is currently a mandatory review of all tourism and travel qualifications, and the future of this qualification is uncertain. Course description The qualification may be completed as a stand alone programme after a student has completed the National Certificate in Travel - Level 4 or an equivalent programme of study. On successful completion of the NZIM/ ATTTO Diploma in Travel Management students may go on to complete the NZIM Diploma in Management and/or the New Zealand Diploma in Business. Degree level study is a further option available to graduates. Technical training Students must complete a technical training skills module, which requires a minimum of 60 credits at Level 3 or above. This requirement will be credited from the requirements of entry into the programme, which consist of: The National Certificate in Travel (Level 4), or other approved programmes of study, or equivalent skills and knowledge determined by an industry assessor. NZ Diploma in Business papers Students must complete two core plus two optional papers, taken from New Zealand Diploma in Business papers. Each paper is worth 20 credits. Practicum or research project Students must also complete a practicum or research project. The practicum involves a period of supervised observation and analysis of a travel workplace. The research project may be a workplace action research project, or another similar supervised applied research activity. The practicum/ research project is worth 20 credits. 22

25 Entry to the course The minimum entry requirement is the National Certificate in Travel at Level 4, or an equivalent course of study as may be defined by the teaching institution, or equivalent skills and knowledge as determined by a registered industry assessor. These entry requirements may provide the relevant credits to obtain the above technical skills, and credit may be transferred. Where your institution does not register student results for this qualification, students need to register their own results using the registration form at the back of this booklet or on the NZIM website. Travel technical training: credits from the Travel domain of the Tourism subfield, with the option of the following units from the Generic Computing and/or Sales Organisation and Management domains: 5940; 18756; Core papers: Fundamentals of Marketing Tourism Industry Management (note the tourism business used for this paper must be a travel agency business and all references to the tourism industry must be in the context of the travel industry). Optional papers (select two): Accounting Principles Fundamentals of Small Business Introduction to Commercial Law The Economic Environment Organisations and Management Business Computing Business Communication Management Accounting Business Finance Human Resource Management Employment Relations Marketing Research Buyer Behaviour and Communication Strategies Marketing Planning and Control Information Systems Management Travel practicum: 688 Travel practicum See page 24 for credit transfer information

26 Credit arrangements for NZIM Diplomas in Tourism or Travel Management (Dip Tour Mgt & Dip Travel Mgt) Credit transfers Students may gain credit for papers of the programme through recognition of current competence. A maximum of two papers may be obtained by this means. Students applying for recognition of current competence must meet the assessment standards of the paper, through portfolio, interview, and other attestation. Students should apply to their course provider about this service. Credit from other qualifications Students who have successfully completed the NZIM Certificate in Management may obtain 20 unspecified credits at level 4 towards the NZIM Diploma in Travel or Tourism Management and the NZ Diploma in Business. Students successfully completing the NZIM CSBM may claim a specified credit into 435 Fundamentals of Small Business plus 20 unspecified credits at level 4 towards the NZIM Diploma in Tourism or Travel Management and the NZ Diploma in Business. Students who have completed the NZIM Diploma in Management may credit any papers into the Diploma in Tourism Management or the Diploma in Travel Management provided they meet the requirements of the diploma they are crediting into. Students need to fulfill all the core requirements of both qualifications. Credit into other qualifications Students who have completed the Diploma in Tourism Management or the Diploma in Travel Management may credit any papers into the NZIM Diploma in Management provided they meet the requirements of the Diploma in Management. Students need to fulfill all the core requirements of both qualifications. Students who have completed the Diploma in Tourism Management may obtain the NZ Diploma in Business by completing a further six papers, provided they meet the compulsory requirements for the NZ Diploma in Business. Students who have completed the Diploma in Travel Management may obtain the NZ Diploma in Business by completing a further eight papers, provided they meet the compulsory requirements for the NZ Diploma in Business. By arrangement either qualification may provide credit or determine entrance into other New Zealand or overseas qualifications. NB: Students may be credited with EITHER the Diploma in Tourism Management OR the Diploma in Travel Management, but not both. 24

27 NZIM Diploma in Practice Management (Health) Introduction The Practice Managers and Administrators Association of New Zealand (PMAANZ) and NZIM Inc. have developed the NZIM Diploma in Practice Management (Health) as a health practice management qualification. This Diploma qualification has been designed specifically for competent or experienced managers currently working in medical or health practices, to provide the knowledge, skills and competencies to undertake their roles efficiently and effectively. Some assessments require access to medical or health practices. It is expected that all participants will be managing or administering health and medical practices, and have ready access to the health practice or other suitable environment as a condition of their enrolment. Where managers have limited experience or knowledge relating to the management of health practices they may benefit from completing the Certificate in Practice Management (Health). It is expected that graduates from this programme will be able to take responsibility for the management and administration of a health practice, including the recruitment, supervision and training of staff, accounting and systems administration, compliance and reporting functions and internal and external communications. They will have a sound understanding of health policy and legislative requirements and they will be able to manage and respond to patient and customer relationships with sensitivity and respect. Course description and entry to the course This qualification is an NZQA approved Level 5 diploma programme of 140 credits. It consists of six papers from the New Zealand Diploma in Business, as well as a specialist paper called Management of Health Practices. It provides a more in-depth examination of the processes of managing businesses, with a focus on human relations, financial and communications strategies, knowledge of legal requirements and other compliance issues, and an understanding of health policy and processes. It is designed to equip particpants with the skills necessary to manage a medium to large health practice. 400 Accounting Principles 560 Business Communication Accounting Practices or 602 Management Accounting Organisations and Management 633 Human Resource Management Business Computing 996 Management of Health Practices The Management of Health Practices paper will cover three major areas: The health system and health economics; legislation, regulations and compliance; cultural awareness and safety with an understanding of current health and welfare related issues. The NZ School of Business and Government (SBG) offers this qualification through on-line learning see their website for further details page html You may alternatively apply for some of the New Zealand Diploma in Business courses with a polytechnic or other provider that suits you. If you want further information on this qualification, go to the courses section of the NZIM website qualifications.aspx 25

28 Introduction NZIM Diploma in Management (Advanced) Dip Mgt (Advanced) The NZIM Diploma in Management (Advanced) builds on the skills of the Diploma in Management (Dip Mgt) for those who wish to pursue a professional management career. Normally entrants will have completed the Dip Mgt, or the New Zealand Diploma in Business, or their equivalent in other qualifications. The programme also provides an entry-point into advanced qualifications for middle or senior managers wishing to provide conceptual rigour for their experiences. They may enter on evidence that they have practical competence, skills and experiences to enable them to benefit from the challenge provided by the programme. The NZIM Diploma in Management (Advanced) is approved as a 160 credit qualification at Level 6. Course description Students need to complete eight modules, most of which may be credited from papers from the NZ Diploma in Business, and others of which may be credited from other approved provider qualifications. The course involves two compulsory modules, plus at least one module that explores management process, and up to five optional modules - many of which may be credited from the NZ Dip Bus. Each module represents a nominal 200 hours, or 20 credits at Level 6. Graduates of the revised NZIM Diploma in Management will have already completed the NZ Dip Bus papers 630 Leadership and 636 Applied Management (the compulsory core papers of the Dip Mgt Advanced), so will need to complete only six further modules to complete the qualification. Entry to the course For students without considerable management experience the minimum entry requirement is the NZIM Diploma in Management, or an equivalent course of study as may be defined by the teaching institution. For experienced middle or senior managers wishing to upskill, the Leadership and Applied Management modules or their equivalent constitute an orientation to the course and to academic learning. 26