ASCENT OF MANAGEMENT 2014/15

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1 NZIM QUALIFICATION PATHWAYS 2 NZIM Philosophy What is Ascent of Management? 3 NZIM management qualifications 4 Quality assurance 5 NZIM Ascent of Management staircase 6 NZIM Certificate Qualifications (Level 4) 6 NZIM Certificate in Management (Cert Mgt) 8 NZIM Certificate in Small Business Management (CSBM) 10 NZIM Certificate in Language, Culture and Management (CLCM) 12 Credit Arrangements for NZIM Certificates in secondary schools 14 NZIM Certificate in Practice Management (Health) 15 NZIM Certificate Paper descriptions 19 NZIM Diploma Qualifications (Level 5 and 6) 19 NZIM Diploma in Management (Dip Mgt) 20 NZIM/ATTTO Diploma in Tourism Management (Dip Tour Mgt) 22 NZIM/ATTTO Diploma in Travel Management (Dip Travel Mgt) 24 Credit Arrangements for NZIM Diplomas in Tourism or Travel Management 25 NZIM Diploma in Practice Management (Health) NZIM BUILDING CAPABILITY - NZIM ROLE 1: Researches and Communicates Management Best Practice ASCENT OF MANAGEMENT 2014/15 26 NZIM Diploma in Management (Dip Mgt Advanced) 28 NZ Diploma in Business Paper descriptions 32 NZIM Diploma in Management (Advanced) Paper descriptions 34 Important information 35 Registration form 37 NZIM student membership > 1

2 NZIM PHILOSOPHY NZIM PHILOSOPHY / WHAT IS ASCENT OF MANAGEMENT NZIM PHILOSOPHY / WHAT IS ASCENT OF MANAGEMENT NZIM NZIM aims aims to to build build management and and leadership capabilities through education, learning, management development, research and and recognition. Our Our programmes give give a a foundation of of business knowledge and and management practice directly relevant to to the the student s work work experience. Our Our focus focus is on is on student-centred learning. Our Our practical and and accessible qualifications give give students skills skills that that they they can can apply apply in in their their day-to-day work work or life life experiences. The The courses can can be be adapted to to meet meet particular learning needs and and student WHAT IS IS ASCENT OF OF MANAGEMENT interests, and and can can be be combined to to provide a a unique integrated experiential programme. Assessments are are designed by by the the provider using using guidelines that that show show how how they they can can be be integrated with with the the teaching and and learning programme. NZIM NZIM works in in partnership with with providers and and the the courses are are delivered by by schools, polytechnics, and and private training establishments, as as well well as as by by distance and and through work-based learning options. On-line learning is is available for for some some programmes. NZIM NZIM owns owns sixteen NZQA approved qualifications. Nine Nine qualifications are are delivered nationally by by other other learning institutions, and and these these qualifications make make up up the the Ascent of of Management programme. The The programme has has been been developed over over many many years years and and is is designed to to faciliatate. NZIM NZIM administers national management qualifications though secondary and and tertiary institutions and and undertakes advocacy activities and and research. The The Ascent of of Management has has been been developed over over many many years years and and is is designed to to facilitate management development pathways. The The qualifications and and options are are updated in in close close consultation with with industry and and the the tertiary sector to best best meet meet the the needs of of students and and managers. Through the the Ascent programme, NZIM NZIM offers certificate and and diploma qualifications to to students at at a a range of of secondary and and tertiary establishments throughout New New Zealand, and and these these qualifications are are explained in this this brochure. NZIM NZIM also also designs training programmes that that enable managers and and organisations to to identify their their developmental needs and and fulfil fulfil them them by by participation in in carefully designed learning programmes. NZIM NZIM offers training and and qualifications to to managers with with varying levels of of existing qualifications, through workplace training and and organised courses, and and these these services are are not not detailed in in this this publication. Please contact your your NZIM NZIM regional offices for for further details of of these these programmes. 2 2 > >

3 NZIM MANAGEMENT QUALIFICATIONS This This booklet describes the the following NZIM NZIM in-house training. In In these these cases students qualifications: may may credit the the papers both both to to the the other other qualification and and to to the the NZIM NZIM qualification. Certificate in in Management (Level 4) 4) Students may may also also gain gain papers through credit transfer from from appropriate New New Certificate in in Small Business Management Zealand Qualifications Framework (Level 4) 4) (NZQF) units units and and from from assessment of of experience and and competence. Certificate Certificate in in Language, Culture and and in in Management and and Certificate in in Small Management (Level 4) 4) Business Management papers may may be be Certificate in in Practice Management credited to to NCEA Levels 2 and 2 and 3 and 3 and can can (Health) (Level 4) 4) also also provide credit for for university entrance. You You may may study study for for these these qualifications Diploma in in Management at at secondary and and tertiary institutions (Level 5) 5) throughout the the country. The The providers determine their their own own programmes based on on Diploma in in Tourism Management a selection a of of papers; not not all all qualifications (Level 5) 5) (with (with ATTTO) or or papers are are available from from all all providers. Diploma in in Travel Management (Level 5) 5) (with (with ATTTO) Diploma in in Practice Management (Health) (Level 5) 5) Diploma in in Management (Advanced) (Level 6) 6) All All these these qualifications are are NZQA approved. The The programmes are are versatile. Many Many papers are are used used in in other other qualifications, in combination with with unit unit standards or or Students must must complete their their NZIM NZIM qualification within years of of commencement. This This means that that papers will will have have a ten a ten year year currency in in terms of of credit towards a qualification. a Students wishing to to complete the the qualification in in more more than than ten ten years years may may do do so so provided they they can can adequately demonstrate to to NZIM NZIM that that they they have have maintained the the currency of of papers already completed. NZIM MANAGEMENT QUALIFICATIONS NZIM MANAGEMENT QUALIFICATIONS > > 3 3

4 QUALITY ASSURANCE QUALITY ASSURANCE QUALITY ASSURANCE The The New New Zealand Institute of of Management Inc Inc is a is a registered private training establishment. All All the the NZIM NZIM qualifications described in in this this booklet are are subject to to rigorous quality assurance processes. The The courses and and supporting materials produced by by NZIM NZIM have have all all been been professionally written and and produced. The The qualifications are are developed through wide wide consultation with with education and and industry groups and and are are subject to to continuous updating, as as well well as as three three yearly reviews. Assessments are are externally moderated by by NZIM NZIM or or by by NZQA for for the the NZ NZ Diploma in Business papers. All All NZIM NZIM approved qualifications are are registered on on the the NZQA Register of of Quality Approved Qualifications (New (New Zealand Qualifications Framework). All All qualifications described in in this this booklet are are NZQA approved. All All NZIM NZIM qualifications are are copyright, and and no no provider may may offer offer them them in in whole or or part part except under agreement with with NZIM. The The agreement requires providers to to show show that that they they have have the the expertise, resources and and internal quality processes to to provide the the programme, and and will will also also entail entail their their being being registered as as a a training establishment or or educational organisation. Their Their agreement with with NZIM NZIM forms the the basis basis of of their their accreditation by by NZQA to to provide the the qualifications. NZIM NZIM does does not not have have responsibility or or control over over course materials produced for for the the programmes by by accredited providers, except where they they misrepresent the the qualifications or or courses. If you If you have have concerns, issues or or queries about about any any aspect of of the the qualifications or or their their delivery we we would like like to to hear hear from from you, you, and and where appropriate we we will will raise raise the the matters with with the the provider concerned. Contact us us at: at: NZIM NZIM Inc. Inc. PO PO Box Box 67, 67, Wellington phone > >

5 THE NZIM ASCENT OF MANAGEMENT STAIRCASE MANAGEMENT DEGREE NZIM DIPLOMA IN MANAGEMENT (ADVANCED) Level 6 8 papers 160 credits NZIM DIPLOMA IN MANAGEMENT Level 5 6 papers 120 credits NZIM/ATTTO DIPLOMA IN TOURISM MANAGEMENT Level credits THE NZIM ASCENT OF MANAGEMENT STAIRCASE NZIM/ATTTO DIPLOMA IN TRAVEL MANAGEMENT Level credits NZIM DIPLOMA IN PRACTICE MANAGEMENT (HEALTH) Level 5 7 papers 140 credits NZIM CERTIFICATE IN MANAGEMENT Level 4 8 papers 80 credits NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT Level 4 8 papers 80 credits NZIM CERTIFICATE IN LANGUAGE CULTURE & MANAGEMENT Level 4 60 credits NZIM CERTIFICATE IN PRACTICE MANAGEMENT (HEALTH) Level 4 5 papers 50 credits > 5

6 NZIM CERTIFICATE QUALIFICATIONS NZIM CERTIFICATE IN IN MANAGEMENT (CERT MGT) NZIM CERTIFICATE IN MANAGEMENT (CERT MGT) NZIM CERTIFICATE IN MANAGEMENT (CERT MGT) INTRODUCTION The The NZIM NZIM Certificate in in Management is is an an introductory qualification suitable for for secondary and and tertiary students as as well well as as people working in, in, or or aspiring to to work work in frontline management positions. The The qualification is is outcomes based, with with options for for completion through case case studies and and projects or or on on the the job. job. The The Certificate encourages students to to continue their their education by by studying for for the the NZIM NZIM Diploma in in Management or or other other qualifications. The The Certificate in in Management is an is an NZQA approved Level Level 4 4 qualification. COURSE DESCRIPTION An An eight eight paper programme with with four four papers chosen out out of of List List A and A and four four further papers out out of of List List A or A or List List B. B. Each Each paper involves around hours of of student learning and and is is worth credits at at Level Level The The papers are are competency based and and have have an an emphasis on on practical applications in in the the lives lives and and workplaces of of the the students. Completed papers normally have have a ten a ten year year limit limit for for recognition into into the the qualification. Papers may may be be completed in in any any order order and and with with any any combination of of authorised providers. Students wishing to to complete both both the the Cert Cert Mgt Mgt and and CSBM must must pass pass papers including the the core core papers from from both both qualifications. RECOGNITION OF OF THE THE QUALIFICATION The The Certificate in in Management and and its its papers are are eligible for for Equivalent Full-Time Student (EFTS) funding. As As this this course is is recognised for for funding purposes, the the usual usual conditions for for student allowances and and loans loans apply. Previous study study or or qualifications may may entitle students to to credit for for one one or more more papers. Applications should be be made made on on the the credit transfer form form available from from the the NZIM NZIM website. Students may may under special circumstances claim claim credit for for papers through an an option which requires them them only only to to complete the the appropriate assessment process for for the the paper. This This option is is appropriate for for students who who have have substantial work work experience. ENTRY TO TO THE THE COURSE There are are no no prerequisites for for this this course. It is It a is first a first level level course available to to those those persons who who have have not not studied management before for for those those who who have have basic basic experience in in management and and now now wish wish to to update their their knowledge and and skills. Students need need to to undertake four four papers from from List List A and A and a a further four four papers from from List List A or A or List List B. B. 6 6 > >

7 List List A papers A (select four, four, minimum): Employment Relations Introduction to to Marketing Human Resources I: People I: at at Work Work Introduction to to Management Workplace Communication Enterprise Research Project List List B papers B (select up up to to four, four, depending on on number of of List List A papers A selected): Applied Economics Introduction to to Financial Services Introduction to to Accounting Human Resources II: II: Personnel Practice Introduction to to Law¹ Law¹ Introduction to to Computing Business Statistics Quality Management Business Computing Information Systems Problem Solving and and Decision Making Leadership Managing Small Projects Principles of of Small Business Management Law Law and and Small Business¹ CREDIT TRANSFERS INTO NZ NZ DIP DIP BUS BUS AND AND NZIM DIP DIP MGT MGT Students successfully completing the the NZIM NZIM CertMgt will will be be eligible to to apply apply for for unspecified credits at at level level 4 towards 4 the the NZDipBus or or NZIM NZIM DipMgt. CREDIT INCLUSIONS FOR FOR NCEA The The Certificate in in Management is also is also taught in in some some secondary schools throughout the the country. It is It approved is for for NCEA credit inclusion and and for for university entrance. (See (See page page for for details.) NZIM NZIM CertMgt papers are are granted credit inclusions (10 (10 credit equivalents per per paper) for for the the NCEA at at Level Level 2 and 2 and Level Level 3, 3, up up to to a a maximum of of credits. NZIM CERTIFICATE IN MANAGEMENT (CERT MGT) NZIM CERTIFICATE IN MANAGEMENT (CERT MGT) ¹ ¹ Students may may undertake either either Introduction to Law, to Law, or the or the CSBM CSBM paper paper Law Law and and Small Small Business, but but not not both. both. > > 7 7

8 NZIM CERTIFICATE QUALIFICATIONS NZIM CERTIFICATE IN IN SMALL BUSINESS MANAGEMENT (CSBM) NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM) NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM) COURSE DESCRIPTION This This certificate aims aims to to apply apply practical and and realistic skills skills for for successful small small business management in in problem areas areas such such as: as: finding and and keeping a a market niche; maintaining cash cash flow flow and and profitability; identifying and and controlling costs; employing highly motivated staff; staff; and and keeping the the business at at the the right right size. size. The The Certificate in in Small Business Management is an is an approved Level Level 4 4 qualification. The The course consists of of eight eight papers - four - four core core papers and and four four optional papers in in associated management areas areas and and chosen from from the the papers from from the the NZIM NZIM Certificate in in Management. Each Each paper is is worth credits. Students wishing to to complete both both the the Cert Cert Mgt Mgt and and CSBM must must pass pass papers including the the core core papers from from both both qualifications. The The CSBM is is approved for for NCEA credit inclusion and and for for university entrance. (See (See page page for for details.) ENTRY TO TO THE THE COURSE There are are no no prerequisites. It is It is designed for for people who who work work or wish wish to to work work in in small small business enterprises, and and is ideal is ideal for for people who who are are self-employed. Students will will be be able able to to make make immediate application of of the the skills skills and and knowledge obtained on on the the course. Previous study, qualifications or work work experience may may entitle students to to credit transfers into into one one or more more papers. Applications should be be made made on on the the form form available from from NZIM NZIM Inc. Inc. List List A A papers (compulsory): Principles of of Small Business* Establishing a a Small Business* Operating a a Small Business* Planning for for Improved Performance *Unit *Unit standard credits available - see - see details under Paper Descriptions p List List B B papers (select four four optional papers): Law Law and and Small Business (preferred option) Employment Relations Introduction to to Marketing Human Resources I: I: People at at Work Work Applied Economics Introduction to to Financial Services Introduction to to Accounting (preferred option) Human Resource II: II: Personnel Practice Introduction to to Computing Workplace Communication Business Statistics 8 8 > >

9 Quality Management Business Computing Information Systems Problem Solving and and Decision Making Leadership Managing Small Projects Students who who have have completed Introduction to to Law Law may may credit that that paper in in place place of of Law Law and and Small Business. Please note note that that these these two two papers are are mutually exclusive, and and only only one one or or other other of of the the papers will will gain gain credit into into NZIM NZIM qualifications. CREDIT TRANSFERS INTO NZ NZ DIP DIP BUS BUS AND AND NZIM DIP DIP MGT MGT Students successfully completing the the NZIM NZIM CSBM may may claim claim a specified a credit into into Fundamentals of of Small Business plus plus unspecified credits at at level level 4 towards 4 the the NZIM NZIM Diploma in in Management and and the the NZ NZ Diploma in Business. See See the the NZQA website govt.nz/about-us/our-role/legislation/ nzqa-rules/secondary-schools-supportinginformation/credit-inclusion/new-zealandinstitute-of-management-certificate-insmall-business-management/ NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM) NZIM CERTIFICATE IN SMALL BUSINESS MANAGEMENT (CSBM) > > 9 9

10 NZIM CERTIFICATE QUALIFICATIONS NZIM CERTIFICATE IN IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) INTRODUCTION The The Certificate in in Language, Culture and and Management integrates English language and and culture with with management skills. The The course is is specifically to to meet meet the the language and and cultural needs of of people with with English as as a a second language seeking work work in in New New Zealand or or students wishing to to move move to to diploma study. The The programme consolidates and and contextualises the the language skills skills students generally require for for entry entry to to study study in in New New Zealand. The The Certificate provides a a six-month enriched environment of of language and and culture, with with a focus a focus on on work work processes and and management. Students will will be be able able to to recognise and and adapt adapt to to the the culture (including legislation) of of the the New New Zealand workplace and and to to use use language associated with with New New Zealand management practices. COURSE DESCRIPTION Students will will complete FOUR of of the the six six optional papers listed listed from from the the Certificate in in Management, which are are selected by by the the provider to to be be integrated with with elements of of the the language and and culture module. Each Each credit paper involves around hours of of student learning, and and the the credit language and and culture module means that that the the whole course will will take take the the equivalent of of six six months full-time study. The The teacher guide guide supports teachers to to use use the the module in in an an integrated way, way, i.e. i.e. to to draw draw out out language and and cultural aspects of of the the four four optional Certificate papers. Because of of its its integrated nature no no recognition can can be be made made for for credits or or prior prior learning. Evidence to to demonstrate a a students competence and and progression towards meeting the the learning requirements for for the the Language and and Culture Module will will be be gathered throughout the the programme of of study. ENTRY TO TO THE THE COURSE The The course is is designed for for people who who have have not not studied management before. The The recognised entry entry to to this this course is a is a minimum of of IELTS Level Level 5 or 5 or its its equivalent. We We recommend that that students are are assesed prior prior to to and and at at the the completion of of the the qualification to to confirm progress in in English language. COURSE MODULES The The optional papers are are taken taken from from the the NZIM NZIM Certificate in in Management and and are are worth credits each each at at level level 4 4 equivalent. Core Core paper (compulsory): Language and and Culture This This module consists of of credits at at Level Level 4 4 equivalent. Optional papers (select four): The The optional papers selected for for this this qualification may may contribute 5 5 credits each each towards the the credits required for for the the Language and and Culture Modules Employment Relations Introduction to to Marketing Human Resources I: I: People at at Work Work Introduction to to Management Workplace Communication Problem Solving & & Decision Making > >

11 CREDIT INTO NZIM CERTIFICATE MODERATION PROGRAMMES Due Due to to the the integrated nature of of the the Students completing the the Certificate in in teaching of of the the Certificate in in Language, Language, Culture and and Management need need Culture and and Management, moderation a further a two two papers from from the the Cert Cert Mgt, Mgt, will will be be undertaken as as a single a inclusive to to be be awarded the the NZIM NZIM Certificate in in process, and and both both pre-assessment Management (Cert (Cert Mgt). Mgt). and and post-assessment moderation is is required. Whether or or not not you you have have been been Students completing the the Certificate in in separately moderated for for the the Certificate Language, Culture and and Management, need need in in Management papers, you you need need to to a further a four four List List A compulsory A papers submit your your assessment schedule and and from from the the CSBM, to to be be awarded the the NZIM NZIM assessment tasks tasks for for the the CLCM to to NZIM NZIM Certificate in in Small Business Management for for moderation. (CSBM). Assessments should be be developed in in consultation with with NZIM NZIM and and must must pass pass premoderation before delivery to to students. NZDIPBUS & & NZIM DIPMGT The The moderator will will provide advice Students successfully completing the the regarding the the development of of assessments CLCM are are eligible for forty forty credits towards and and check whether assessments meet meet pre- CREDIT TRANSFERS INTO the the NZDipBus and and the the NZIM NZIM Diploma in in the the requirements for for the the separate course Management - specified - credit transfer into into modules and and for for the the integration of of Academic Skills Skills for for Business Studies Language and and Culture. plus plus unspecified credits at at level level NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) NZIM CERTIFICATE IN LANGUAGE, CULTURE AND MANAGEMENT (CLCM) PROVIDERS OF OF THE THE PROGRAMME Teachers of of this this programme should be be qualified in in the the teaching of of English as as a a second language. Secondary and and tertiary institutions wishing to to offer offer the the programme should contact NZIM NZIM Inc. Inc. > >

12 NZIM CERTIFICATE QUALIFICATIONS CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN IN SECONDARY SCHOOLS CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN SECONDARY SCHOOLS CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN SECONDARY SCHOOLS NZIM COURSES IN IN SECONDARY SCHOOLS Both Both the the Certificate in in Management and and the the Certificate in in Small Business Management may may be be taught through secondary schools. All All courses from from these these certificates may may be be credited into into NCEA. Level Level 2 and 2 and Level Level 3 3 NCEA courses in accounting, economics and and computing may may be be credited into into the the certificates. Credit may may also also be be gained from from the the Pathways to to Financial Literacy and and the the Young Enterprise Scheme (YES) (YES) programmes run run by by the the Young Enterprise Trust, and and the the International Computing Drivers Licence. All All courses not not aligned to to the the NCEA curriculum are are eligible for for Secondary Tertiary Alignment Resource (STAR) funding, as as they they meet meet the the criteria set set out out for for the the programme. If If students have have not not completed the the full full eight eight courses for for either certificate at school they they may may complete the the certificates at at polytechnics or or private training establishments. The The NZIM NZIM student database retains records of of all all courses students have have completed. Lists Lists of of approved secondary and and tertiary providers may may be be found found on on the the NZIM NZIM website co.nz. CLAIMING CREDIT INCLUSIONS FROM NZIM COURSES TO TO OBTAIN AN AN NCEA CERTIFICATE These courses each each give give you you Level Level 2 2 NCEA credits: Applied Economics Introduction to to Financial Services Introduction to to Accounting Introduction to to Law Law Introduction to to Computing Law Law and and Small Business These courses each each give give you you Level Level 3 3 NCEA credits: Employment Relations Introduction to to Marketing Human Resources 1: 1: People at at Work Work Introduction to to Management Human Resources 2: 2: Personnel Practice Workplace Communication Business Statistics Quality Management Business Computing Information Systems Problem Solving and and Decision Making Leadership Managing Small Projects Enterprise Research Project Principles of of Small Business Management Establishing a a Small Business Operating a a Small Business Planning for for Improved Performance When students complete the the NZIM NZIM Certificate in in Management they they will will receive a a complete Level Level 4 4 qualification, and and credit into into the the NZ NZ Diploma in Business. Credit from from their their NZIM NZIM courses can can also also > >

13 count count towards University Entrance, and and for for credit inclusion to to NCEA Certificates. All All courses from from NZIM NZIM Certificate in in Management and and NZIM NZIM Certificate in in Small Business Management are are recognised for for credit inclusion into into NCEA. Each Each of of the the NZIM NZIM courses that that a student a completes is is worth ten ten credits at at Level Level 4, 4, even even though for for NCEA the the credit inclusion is at is at Level Level 2 2 & 3. & 3. The The NZIM NZIM Record of of Learning is also is also a a record of of NCEA credit equivalents for for the the courses students have have passed. Students may may claim claim credits into into NCEA Level Level 2 or 2 or Level Level 3 certificates 3 for for each each course passed, up up to to credits total. total. Students may, may, if they if they wish, wish, claim claim the the credits for for up up to to two two years years after after the the year year in in which they they have have passed the the course. For For instance a student a may may pass pass the the course in in Year Year but but claim claim the the credits in in Year Year See See NZQA website govt.nz/about-us/our-role/legislation/ nzqa-rules/secondary-schoolssupporting-information/credit-inclusion/ new-zealand-institute-of-managementcertificate-of-management HOW TO TO CLAIM THE THE CREDIT INCLUSIONS If students If do do not not have have enough credits from from NCEA unit unit standards and and achievement standards to to be be awarded their their NCEA Certificate, they they need need to to apply apply for for credit inclusions. The The student will will need need to to approach the the school to to apply apply to to NZQA for for credit inclusions on on the the student s behalf. The The school is required is to to complete an an NZQA Credit Inclusion: Reporting Student Results form form (available on on the the NZQA website) and and verify verify the the student s NZIM NZIM results, and and submit this this to to NZQA by by February. NZQA then then processes the the credit inclusion application and and verify verify it back it back to to schools, and and students can can check online to to see see when when their their NCEA Certificate has has been been awarded. NB: NB: The The student will will be be awarded the the NCEA Certificate, which will will be be mailed to to them, even even though the the credit inclusion results do do NOT NOT show show up up on on the the student Record of of Learning from from NZQA. UNIVERSITY ENTRANCE NZIM NZIM Certificate in in Management courses may may provide level level 3 credits 3 in in a third a third approved subject area, area, as as long long as as students have have gained literacy and and numeracy and and other other entry entry requirements in in two two other other approved subjects. Universities may may then then consider students to to have have reached the the university entrance standard and and they they may may be be admitted ad ad eundem statum at at entrance level. level. This This recognition is at is at the the discretion of of the the universities. Further details can can be be obtained from from the the NZIM NZIM website students/default.aspx CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN SECONDARY SCHOOLS CREDIT ARRANGEMENTS FOR NZIM CERTIFICATES IN SECONDARY SCHOOLS > >

14 NZIM CERTIFICATE QUALIFICATIONS NZIM CERTIFICATE IN IN PRACTICE MANAGEMENT (HEALTH) NZIM CERTIFICATE IN PRACTICE MANAGEMENT (HEALTH) NZIM CERTIFICATE IN PRACTICE MANAGEMENT (HEALTH) INTRODUCTION The The Practice Managers and and Administrators Association of of New New Zealand (PMAANZ) and and NZIM NZIM Inc. Inc. have have developed the the NZIM NZIM Certificate in in Practice Management (Health) as as an an introductory health practice management qualification. This This certificate has has been been designed specifically for for managers currently working in medical or or health practices. It It is is expected that that all all participants will will have have ready ready access to to health practices or or other other suitable environments as as a a condition of of their their enrolment. This This qualification is a is 50 a 50 credit level level four four qualifcation and and is is NZQA approved. It It consists of of four four papers from from the the NZIM NZIM Certificate in in Management, together with with a a specialist course called introduction to to Management of of Health Practices. COURSE DESCRIPTION AND AND ENTRY TO TO THE THE COURSE This This credit level level 4 4 Certificate has has been been designed specifically for for managers currently working in medical or or health practices, to to provide them them with with the the basic basic management skills skills to to manage a small a small to to medium heath or or medical practice. It It introduces management and and human resource practices, accounting, and and business computing, as as well well as as the the specific processes of of managing a a health practice. Assessments will will relate to to the the job job and and the the issues encountered on on a a day-to-day basis. There are are no no academic pre-requisites. It is It is designed for for people new new to to the the role, role, or or who who are are new new to to tertiary study. All All participants will will have have ready access to to health practices or or other other suitable environments as as a a condition of of their their enrolment. Students need need to to undetake all all five five papers: Introduction to to Management Introduction to to Accounting Human Resources II: II: Personnel Practice Business Computing Introduction to to Management of of Health Practices Students who who have have successfully completed the the appropriate papers from from the the NZIM NZIM Certificate in in Management may may apply apply to to have have these these credited to to the the Certificate in in Practice Management (Health) qualification. You You may may alternatively apply apply for for some some of of the the NZIM NZIM Certificate in in Management courses with with a a polytechnic or or other other provider that that suits suits you. you > >

15 NZIM CERTIFICATE QUALIFICATIONS NZIM CERTIFICATE - PAPER - DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) EMPLOYMENT RELATIONS Overview of of employment relations Roles Roles of of employers, employees and and other other parties Economic, legislative and and political contexts Employment agreements Bargaining Equity and and industrial democracy Disputes and and grievances INTRODUCTION TO TO MARKETING Introduction to to marketing concepts Environmental factors affecting marketing decisions The The nature of of the the marketing process The The marketing mix mix The The product Requirements of of a marketing a plan plan Preparation of of a plan a plan HUMAN RESOURCES I: PEOPLE I: AT AT WORK The The nature of of work work Work Work environments Relationships and and structures Processes for for allocating work work Motivators Organisational change Personal health and and safety INTRODUCTION TO TO MANAGEMENT Definition of of management roles roles Principles of of management theory Characteristics of of effective managers Four Four management functions Planning function Organising function Leadership function Control function APPLIED ECONOMICS Economic concepts and and terminology Economic decision-making Interaction between sectors of of the the economy Supply and and demand Money in in an an economy Savings and and investment International trade trade Current economic issues INTRODUCTION TO TO FINANCIAL SERVICES Ways Ways of of obtaining income Banking processes and and products Ways Ways of of investing Insurance Taxation Budgeting and and financial planning Consumer rights Developing a financial a plan plan NB: NB: This This paper is is also also offered as as the the Young Enterprise Trust Trust Financial Literacy programme. NZIM CERTIFICATE - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) NZIM CERTIFICATE - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) INTRODUCTION TO TO ACCOUNTING Accounting terms and and concepts The The accounting environment and and accounting systems Introduction to to financial accounting Basic Basic records The The accounting equation Revenue statements and and balance sheets Interpretation of of financial statements Developing budgets for for non-complex situations > >

16 NZIM CERTIFICATE - - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) CONTINUED NZIM CERTIFICATE - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued NZIM CERTIFICATE - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued HUMAN RESOURCES II: II: PERSONNEL PRACTICE Human resource management functions and and procedures Styles and and skills skills Planning functions Staffing functions Performance management functions Development functions Reward functions Analysing effectiveness INTRODUCTION TO TO LAW LAW Legal Legal terms and and concepts Functions of of parliament, government and and legal legal agencies Personal and and workplace responsibilities Legal Legal entities Legal Legal contracts Courses of of action relating to to specific issues Treaty of of Waitangi Applying law law in business INTRODUCTION TO TO COMPUTING Structure and and functions of of computer systems File File management and and networking functions Word Word processing software functions Databases Spreadsheet Use Use of of and and internet NB: NB: The The National Certificate in Computing Level Level 3 may 3 may be be credited into into this this paper WORKPLACE COMMUNICATION Communication in in personal and and workplace situations Appropriate forms of of communication Variety of of verbal and and non-verbal techniques Appropriate formats and and protocols Communication strategies BUSINESS STATISTICS Terminology of of business statistics Use Use of of statistical techniques as as a a planning and and management tool tool Sources and and types types of of data data Using financial mathematics Statistical analyses Contribution of of statistical analysis to to business performance QUALITY MANAGEMENT Terminology, principles, concepts of of quality management Typical elements of of a a quality culture Components of of a a quality management system Features of of major quality management systems: ISO, ISO, QAC, QAC, TQM TQM Processes for for quality management Processes for for quality improvement BUSINESS COMPUTING Application of of computer skills skills and and software in in workplace environment Performing investigations Proposing solutions Creating examples Verifying feasibility of of solutions INFORMATION SYSTEMS Information needs of of workplaces Nature and and uses uses of of information systems Networking components Integrity of of data data Maintenance Planning a a system > >

17 PROBLEM SOLVING AND AND DECISION MAKING Range of of tools tools for for problem-solving and and decision-making, including decision grid, grid, decision tree, tree, force force field field analysis, swot swot analysis, mind-mapping, sociometric exercises, brainstorming, etc etc LEADERSHIP Current leadership concepts Analyse leadership practice (NZ (NZ context) Explore own own leadership capability Develop action plans plans to to improve individual leadership skills MANAGING SMALL PROJECTS Defining and and scoping the the project Planning processes Task Task analysis Resourcing and and budgeting Controls Risk Risk management Implementation and and review INTRODUCTION TO TO MANAGEMENT OF OF HEALTH PRACTICES Orientation to to Practice Management Specific Operational requirements Recording and and Reporting Financial Management Understanding of of the the Health System NB: NB: This This paper is is only only available for for the the NZIM NZIM Certificate in in Practice Management (Health). See See page page for for further details ENTERPRISE RESEARCH PROJECT Forming work work teams Defining goals goals Defining operating procedures Identifying product Developing a business a plan plan Developing a marketing a plan plan Self Self assessment Accounting Putting plans plans into into practice Winding up up the the enterprise Reporting on on progress Evaluating performance NB: NB: This This paper is is also also offered as as the the Young Enterprise Trust Trust (formerly Enterprice NZ NZ Trust) Young Enterprise Scheme (YES) PRINCIPLES OF OF SMALL BUSINESS MANAGEMENT Self-employment Characteristics of of small small business External factors Assistance programmes and and specialist services Ownership options Business structures Acquiring a small a small business Finance and and funding Legal Legal requirements NB: NB: Students may may gain gain credit for for this this paper on on completing unit unit standards and and NZIM CERTIFICATE - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued NZIM CERTIFICATE - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued ESTABLISHING A SMALL A BUSINESS Identifying opportunities Developing a business a concept Determining start-up costs costs Defining operational requirements Writing a business a proposal NB: NB: Students may may gain gain credit for for and and on on completing unit unit standards 1991, 1991, 19024, and and > >

18 NZIM CERTIFICATE - - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) CONTINUED NZIM CERTIFICATE - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued NZIM CERTIFICATE - PAPER DESCRIPTIONS (FOR CERT MGT, CSBM, CLCM) continued OPERATING A A SMALL BUSINESS Establishing an an ethical framework Accounting and and reporting systems Marketing strategies Controlling production Managing people Managing a a facility Merchandising Risk Risk Operating plans plans and and controls Students may may gain gain credit for for and and on on completing unit unit standards 1991, 1991, 19024, and and LAW LAW AND AND SMALL BUSINESS The The legal legal environment Nature of of legal legal contracts Laws Laws relevant to to small small business Resolving workplace issues PLANNING FOR FOR IMPROVED PERFORMANCE Review of of operating results Responding to to environmental change Crisis management Marketing Public relations Developing a a strategic plan plan LANGUAGE AND AND CULTURE The The language of of business Business communication Understanding New New Zealand culture Understanding business culture Working in teams Researching Making a a presentation NB: NB: This This credit module is is only only available for for the the CLCM > >

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