National Certificate in Casino Surveillance (Supervisor) (Level 5)

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1 NQF Ref 0407 Version 2 Page 1 of 6 National Certificate in Casino Surveillance (Supervisor) (Level 5) Level 5 Credits 80 Purpose The National Certificate in Casino Surveillance (Supervisor) (Level 5) [Ref: 0407] is for people who intend to work in a casino as a surveillance shift manager. The compulsory section focuses on the organisational and technical skills required for casino surveillance at the supervisory level. The elective section allows flexibility for the candidate to build up a portfolio of relevant skills, including human development, law and security, as well as higher level casino surveillance management skills. Special Notes To be admitted to a programme preparing for this Certificate the candidate must complete the National Certificate in Casino Surveillance (Level 4) [Ref: 0406] or be able to demonstrate equivalent knowledge and skills. To qualify to work in casino surveillance a person must hold a Certificate of Approval issued by the Department of Internal Affairs. Credit Range Compulsory Elective Level 4 credits Level 5 credits or above Minimum totals Requirements for Award of Qualification Award of NQF Qualifications Credit gained for a standard may be used only once to meet the requirements of this qualification. Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand Qualifications Authority (NZQA) Rules and Procedures publications available at Reviewed standards that continue to recognise the same overall outcome are registered as new versions and retain their identification number (ID). Any version of a standard with the same ID may be used to meet qualification requirements that list the ID and/or that specify the past or current classification of the standard. Summary of Requirements Compulsory standards Elective A minimum of 36 credits as specified

2 NQF Ref 0407 Version 2 Page 2 of 6 Detailed Requirements Compulsory The following standards are required Business > Business Operations and Development > People Development and Coordination 1987 Develop strategies to establish and maintain positive workplace relationships Demonstrate and apply knowledge of team-building skills Business > Business Operations and Development > Systems and Resources Management 1988 Supervise workplace operations Identify key workplace organisational principles 4 4 Service Sector > Tourism > Casino Surveillance Supervise the operations of casino surveillance Control evidential material gathered during casino surveillance procedures Demonstrate knowledge of presenting evidence in court on a casino incident Elective A minimum of 36 credits Of which a minimum of 22 credits at Level 5 or above Business > Business Operations and Development > Human Resource Management Demonstrate knowledge of staff recruitment and appointment systems in human resource management practice Demonstrate knowledge of performance management systems in human resource management practice Introduce a programme for workforce health, safety, and wellness into an organisation Evaluate and maintain a programme for workforce health, safety, and wellness in an organisation Demonstrate knowledge of workforce health, safety, and wellness programmes in human resource management practice

3 NQF Ref 0407 Version 2 Page 3 of 6 Business > Business Operations and Development > People Development and Coordination Demonstrate knowledge of performance management 4 3 planning Plan and monitor performance of others 5 6 Humanities > Communication Skills > Writing 9685 Write an analytical report 5 5 Law and Security > Compliance and Law Enforcement > Compliance and Regulatory Control 4234 Take follow-up action for non-compliance Plan and prepare for an investigation for compliance 5 4 and/or enforcement 4236 Conduct an investigation for compliance and/or 5 5 enforcement 4237 Establish an offence or offences Interview to collect evidence for a judicial hearing Give evidence in a judicial hearing 5 4 Service Sector > Tourism > Casino Security Carry out a security review of a casino 6 15 Service Sector > Tourism > Casino Surveillance Develop, implement, and manage casino surveillance 6 30 standards Carry out a surveillance review of a casino 6 30 Transition Arrangements Version 2 Version 2 was issued following review in order to update content to reflect the results of standard reviews.

4 NQF Ref 0407 Version 2 Page 4 of 6 Changes to content Standard was removed from the compulsory section and standards 9737, 11532, 11541, and were removed from the elective section. Standards 1984 and 1985 were removed from the compulsory section and replaced by standards and respectively. Standard was added to the compulsory section and standards 12784, 12798, 12799, 23396, 23397, 25682, 25685, were added to the elective section. For detailed information see Review Summaries on the NZQA website. People currently enrolled in programmes leading to the award of version 1 of this qualification with credit for standards 1984 and may either complete the requirements for that version or transfer their results to version 2. People without credit for either of the standards listed above must transfer to version 2. People choosing to complete version 1 must gain credit for standard 1985 by December This qualification contains standards that replace earlier standards. For the purposes of this qualification, people who have gained credit for the expiring standards are exempt from the requirement to gain credit for the replacement standards see table below. Credit for Exempt from , , , It is the intention of that no existing candidate should be disadvantaged by the changes to this qualification. Any person who considers they have been disadvantaged may appeal to the SSB (see contact details below). Previous versions of the qualification Version 1 was issued to provide a qualification for those intending to work in a casino as a surveillance shift manager. NQF Registration Information Process Version Date Last Date for Assessment Registration 1 November 1997 December 2011 Review 2 August 2009 N/A Standard Setting Body PO Box Wellington 6146

5 NQF Ref 0407 Version 2 Page 5 of 6 Telephone Fax Website Planned Review Any person or organisation may contribute to the review of this qualification by sending feedback to the standard setting body at the above address. Next Review 2014 Other standard setting bodies whose standards are included in the qualification Local Government Industry Training Organisation NZQA Certification This certificate will display the logos of NZQA, and the accredited organisation. Classification This qualification is classified according to the NQF classification system and the New Zealand Standard Classification of Education (NZSCED) system as specified below. NQF Classification NZSCED Code Description Code Description 1514 Service Sector > Tourism > Casino Surveillance Management and Commerce > Business and Management > Racing and Gaming Management Quality Management Systems Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body before they can register credits from assessment against standards. Accredited providers and Industry Training Organisations assessing against standards must engage with the moderation system that applies to those standards. Accreditation requirements and the moderation system are outlined in the associated Accreditation and Moderation Action Plan (AMAP) for each standard.

6 NQF Ref 0407 Version 2 Page 6 of 6 Prerequisite Diagram

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