Business Software IT-Management Process Consulting Security for your IT Investments

Transcription

1 Business Software IT-Management Process Consulting Security for your IT Investments

2 Security for your IT Investments Business Software IT-Management Process Consulting

3 LIFE IS FULL OF DECISIONS BE SURE YOU MAKE THE RIGHT ONES Important business decisions are not based purely on gut instinct. They are the result of carefully observing long-term trends. Businesses that value sustainable and enduring partnerships are more likely to place their trust in companies with a history of commercial stability. In an IT and consultancy market characterized by corporate takeovers and a lack of transparency, Würth Phoenix offers you the security of being part of a successful international corporate group. Even in this rapidly changing sector, you will find our approach is still based on strong, traditional values. Continuity, honesty and courtesy are an integral part of our corporate philosophy; integrity and trustworthiness are merits we genuinely believe in. SECURITY BASED ON TRUST THE FACTS IN BRIEF WHO WE ARE IT and consulting company belonging to the Würth Group OUR SUPPORT CAPABILITY Headquartered in Bolzano, European-wide presence with over 100 well-qualified staff WHAT MAKES US DIFFERENT Our broad international experience in Business Software and IT Management WHERE WE ARE STRONG Core competence in the fields of wholesale, distribution and logistics over 200 recently acquired IT infrastructure management customers

4 THE WÜRTH GROUP GLOBALLY SUCCESSFUL THANKS TO A STRONG IT The name Würth stands for excellent product quality and services. Underpinning our group s many years of success is a unique set of values that guides our actions every day. Demanding and actively supporting performance is a fundamental part of our corporate culture. We also believe in negotiating honestly, reliably and responsibly and in a spirit of mutual respect. The most important words in our day-to-day dealings with each other are thank you. PART OF AN INTERNATIONAL CORPORATE GROUP Würth Group World s leading distributor of fastening and assembly materials SECURITY THROUGH STRENGTH International presence Over 400 companies in more than 80 countries Serving the customer Würth has more than 65,000 employees serving over 3 million customers Success through a strong IT Würth has always placed a high strategic value on IT Photo: Bernhard Lattner / Würth

5 IT AS INTEGRAL PART OF YOUR BUSINESS STRATEGY WITH Microsoft Dynamics AX and WÜRTHPHOENIX Trade + AX How can you make the most of IT to support your business strategy? Software alone is not enough. You also need people. People with an in-depth knowledge of every process integral to your business and to your success. What can you expect from us? Process-driven professionals who leave no stone unturned. Consultants and project specialists with years of experience in the field of ERP software and Microsoft Dynamics AX. People who, for all their experience in wholesale, logistics and distribution, want to know one thing above all else. What is the real reason for your success? What makes you unique? And how can we help you over the long term with the right software solutions? Applied in such a way that you will be confident you have made the right decision. UNDERSTANDING WHAT REALLY MATTERS At your service Over 50 qualified and certified Microsoft Dynamics AX experts Trained by the parent company A wealth of inside knowledge of the fields of wholesale, logistics and distribution SECURITY THROUGH COMPETENCE Distinction gained with your help Membership of the Microsoft President s Club for successful international achievements with Microsoft Dynamics AX and CRM Honoured by Microsoft Awarded the highest certifications for Microsoft Dynamics solutions

6 KNOW MORE ABOUT YOUR CUSTOMERS RESPONDING FASTER, ENTHUSING CUSTOMERS WITH Microsoft Dynamics CRM and WÜRTHPHOENIX Speedy + Easy Microsoft Dynamics CRM is easy to learn and operate. Any sales person can familiarize themselves with it in a very short time CRM IT means more than simply specialist IT departments and software experts; it is an essential element in successful corporate development. One business area that benefits more than most from the application of IT is Customer Relationship Management. As a certified Microsoft Dynamics CRM partner, we have extensive experience in dealing with international CRM projects with an emphasis on Sales Force Automation and multi-channel strategies. We provide extensive guidance and support, from the provision of technical consulting services through to the trouble-free implementation of your system, offering highest quality support when your system is up and running. Intuitive Direct access via Outlook is possible, keeping s, customer information and orders in a fully integrated system Integrated WÜRTHPHOENIX Speedy +, our Sales Force Solution based on Microsoft Dynamics CRM, is a complete integrated solution giving you full control of your sales activities SECURITY FROM YOUR REPUTATION WITH CUSTOMERS

7 R ntop SECURITY THROUGH COST TRANSPARENCY KNOW HOW EASY IT CAN BE APPRECIATING IT AS A SERVICE CENTRE WITH WÜRTHPHOENIX NetEye When performance bottlenecks affect your business, IT should be able to provide a ready-made solution that will help. We make it possible for you to improve the efficiency of the work processes in your IT department and so make your core business operate more smoothly. WÜRTHPHOENIX NetEye is an IT system management solution for high performance IT infrastructures that is easy to set up and provides you with a transparent, licence-independent cost model. Experience has shown that installation including training takes only a few man days, even for large infrastructures. WÜRTHPHOENIX NetEye The solution delivers high operational security for a moderate investment Easy We guarantee a fast and efficient installation process Powerful NetEye is a complete system management solution that does much more than simply monitor Open NetEye is an open solution. Your team can carry out most upgrades and modifications themselves

8 FACTS AND FIGURES SATISFIED CUSTOMERS ARE NOT ENOUGH OUR GOAL IS TO ENTHUSE With products and services becoming increasingly similar, today s most successful companies set themselves apart by targeting a clearly defined customer group offering specialized solutions. It is the customer who determines, on the basis of the perceived benefits, what is innovative, ready for market, and thus successful. We apply this philosophy throughout Würth Phoenix, from corporate strategy, new product development, through to sales, consulting, and support processes. Everyone who works at Würth Phoenix owes his job to the customer. 600 Prestigious business customers in an international environment Over 8000 ERP and CRM users supported, nearly 500 companies in our motherhouse using our reporting solution WÜRTHPHOENIX CIS More than 200 High profile companies using the NetEye monitoring solution Aiming to enthuse The minimum we expect in our annual customer satisfaction survey is 8 out of 10 points SECURITY THROUGH CONCENTRATION ON OUR STRENGTHS

9 Where to find us: Our offices italy Bolzano Würth Phoenix S.r.l. Via Kravogl, 4 I Bolzano Phone: Telefax: info@wuerth-phoenix.com Rome Würth Phoenix S.r.l. Via Tiberina Km 17,600 I Capena (Roma) Phone: Telefax: info@wuerth-phoenix.com Germany Bad Mergentheim WITI Würth IT International Drillberg 6 D Bad Mergentheim Phone: Telefax: info@wuerth-phoenix.com Hungary Budaörs Würth Phoenix Kft. Gyár u. 2 HU-2040 Budaörs Phone: Telefax: info@wuerth-phoenix.com