1 Interaction design basics Human-Computer Interaction Cezary Bolek Design what it is, goals, constraints The design process Users who they are, what they are like Scenarios Navigation Iteration and prototypes Interaction Main aim: design interaction system not just interface. Don t think about just the immediate interaction, but the interaction as a process Technology is just the tool that enables to create the specific form of interaction What is design? Example e.g. stapler in office technology changes interaction style manual: write, print, staple, write, print, staple, electric: write, print, write, print,, staple 1
2 What is design? Golden rule of design Problem solving by achieving goals within existing constraints Understand materials you work with. Goals - purpose What is main purpose, who is it for, why do they want it? Constraints Available materials, cost, time, paltform Trade-offs Golden rule of design for Human Computer Interaction Understand materials you work with. Understand computers limitations, capacities, tools, platforms Understand people psychological, social aspects physical human error and their interaction To err is human Accident reports aircrash, industrial accident, hospital mistake enquiry blames human error but concrete lintel breaks because too much weight blame lintel error? no designer error, who knows how concrete behaves under stress Human error is normal we know how users behave under stress so design for it! Treat the user at least as well as physical materials! give them a chance to make some. 2
3 Central message The process of design Requirements The user Analysis Design Implementation and deployment Prototype The process of design - requirements The process of design - analysis Requirements Analysis Requirements Analysis Design Implementation and deployment Design Implementation and deployment Prototype Prototype First stage what are expectations, what is there and what is wanted As a precursor to this it is usually necessary to find out what is currently happening. Techniques: Interviewing people, direct observation videotaping, looking at the documents and objects that they work with The results of observation and interview need to be ordered in some way to bring out key issues Analysis of scenarios of behavior Analysis of tasks that are to be carried out in context of goals to make interaction smooth and easy/ 3
4 The process of design The process of design - prototyping Requirements Requirements Analysis Analysis Design Design Implementation and deployment Implementation and deployment Prototype Prototype Central stage on the way form expectations to realization. There are numerous rules, guidelines, and design principles to help with this. There are various notations and methods to record design choices. Methods of modeling and describing interaction/ Humans are complex and it cannot be expected to get designs right first time Therefore we need to evaluate a design to see how well it is working and where there can be improvements. Most interaction systems design involve some form of prototyping, producing early versions of systems to try out with real users. The process of design - implementation But how can all this be done!? Requirements Analysis Design Implementation and deployment How to achieve to goal based on these steps in context limited time and resources? Trade-offs Prototype Physical implementation of the design This will involve writing code, making hardware, writing documentation and manuals everything that goes into real system Sometimes the design has to be accepted as final even if it is not perfect it is often better to have a product that is acceptable but on time and to cost than it is to have one that has perfect interaction but is late and over budget 4
5 how can all this be done!? The real problem is not to find the faults that is easy, nor to work out how to fix them But the issue is: which usability problems is it worth fixing User focus Perfect system often is badly designed system badly designed not because the design is bad, nut because too much effort will have been spent in the design process itself know your user example user Who are they? Probably not like you! Talk to them Watch them Use your imagination Know your user Know your user who are they? Who are your users? Are they young or old, experienced computer users or novices? The question becomes harder to answer if you are designing generic device or software (e.g. microwave oven, text editor), as there are many different users with different purposes and characteristics. It may be tempting to try to think of a generic user with generic skills and generic goals; however, it is probably better, either instead or in addition, to think of several specific users 5
6 Know your user probably not like you When designing a system it is easy to design it as if you were the main user: you assume your won interests and abilities The user is almost for sure different: has different knowledge, experience, interests, expectations, learning abilities Example: Software companies are primarily filled with male developers Software users are men and women (having better empathetic skills) Example user Description of, template for example user not necessarily a real person Use as surrogate user Details of person and personality matter makes them real Example persona Betty is 37 years old, She has been Warehouse Manager for five years and worked for Simpkins Brothers Engineering for twelve years. She didn t go to university, but has studied in her evenings for a business diploma. She has two children aged 15 and 7 and does not like to work late. She did part of an introductory in-house computer course some years ago, but it was interrupted when she was promoted and could no longer afford to take the time. Her vision is perfect, but her right-hand movement is slightly restricted following an industrial accident 3 years ago. She is enthusiastic about her work and is happy to delegate responsibility and take suggestions from her staff. However, she does feel threatened by the introduction of yet another new computer system (the third in her time at SBE). Scenarios stories for design behavior templates use and reuse 6
7 Scenarios What will users want to do? What are the sequences of actions the users have to perform to achieve the goal? Step-by-step walkthrough. Sequences of actions. what can they see (sketches, screen shots) what do they do (keyboard, mouse etc.) what are they thinking? Behaviors templates embedded in the design. Scenario movie player Brian would like to see the new film Moments of Significance and wants to invite Alison, but he knows she doesn t like arty films. He decides to take a look at it to see if she would like it and so connects to one of the movie sharing networks. He uses his work machine as it has a higher bandwidth connection, but feels a bit guilty. He knows he will be getting an illegal copy of the film, but decides it is OK as he is intending to go to the cinema to watch it. After it downloads to his machine he takes out his new personal movie player. He presses the menu button and on the small LCD screen he scrolls using the arrow keys to bluetooth connect and presses the select button. On his computer the movie download program now has an icon showing that it has recognized a compatible device and he drags the icon of the film over the icon for the player. On the player the LCD screen says downloading now, a percent done indicator and small whirling icon. Play the scenario Mock up device Pretend you are doing it. Act as a user do. Example: Internet-connected Swiss army knife Where is the thumb? Explore the depths Explore interaction what happens when Explore cognition what are the users thinking Explore architecture what is happening inside Use toothpick as stylus 7
8 Communicate with others designers, clients, users Validate other models Use scenarios to.. a detailed scenario can be played against various more formal representations such as task models or dialog and navigations models Express dynamics screenshots appearance scenario behavior Scenarios - linearity In contrast to other methods describing the patterns of interaction, scenarios are linear they represent a single path among all the potential interactions Positive points: our live and time are linear it is easier to understand simple linear narratives (we are natural storytellers and story listeners) Negative points: Real interactions have choices (here: no choice, no branches, no special conditions) it s easy to miss the unintended things a person may do So: use several scenarios use several methods Levels start Navigation system design local structure single screen global structure whole site Widget choice menus, buttons, sliders, etc. View, screen design Application navigation design Environment equipment, operating system, other applications, other devices 8
9 The web Physical devices Widget choice Elements and tags Widget choice Controls <a href=... > buttons, knobs, dials Screen design Page design Screen design Physical layout Navigation design Site structure Navigation design Modes of device Environment The web, browser, external links Environment The real world Think about structure Individual view, screen individual screens or the layout of devices will have their own structure (discussed later) Local structure looking from one screen or page out Global structure structure of site, movement between screens Wider still relationship with other applications Local structure 9
10 Goal seeking Goal seeking Much of interaction involves goal-seeking behavior. Users have some idea what they are after and a partial model of the system. start goal start goal In ideal world if users had perfect knowledge of what they wanted and how the system worked they could simply take the shortest path to what they want, pressing all the buttons and links. progress with local knowledge only... Goal seeking Goal seeking start goal start goal but can get to the goal try to avoid these bits! 10
11 Important knowledge Four golden rules Knowing where you are Knowing what you can do Knowing where you are going or what will happen Knowing where you ve been or what you ve done web site live links to higher levels Where you are breadcrumbs shows path through web site hierarchy top level category sub-category this page Beware the big button trap Modes - examples things more things Where do they go? lots of room for extra text! other things the thing from outer space Lock to prevent accidental use remove lock [c] + yes to confirm frequent practiced action If lock forgotten in pocket [yes] gets pressed goes to phone book in phone book [c] delete entry [yes] confirm oops! 11
12 Hierarchical diagrams Global structure The system Info and help Management Messages between screens within the application Add user Remove user Hierarchical diagrams ctd. Application structure Parts of application. Relations between views (screens or groups of screens, states) Typically functional separation But may be organized by roles, user type, or some esoteric breakdown... modules in an educational system The system Info and help Management Messages Add user Remove user Navigating hierarchies Deep hierarchies are difficult to navigate It is better to have broad top-level categories to limit depth of hierarchy Miller s 7±2 rule is often misused in this context for short term memory, not menu size Many guidelines suggest that menu breadth (the number of choices available at each level) should be around seven wrong For options/menus visual context Example: for web page index, 60 or even more items can be used if the items are organized in a way the eye can easily find the right one Optimal? many items on each screen but structured within screen 12
13 Dialogue Network diagrams Marriage service Minister: Man: Minister: Woman: Minister: do you name take this woman I do Do you name take this man I do I now pronounce you man and wife Marriage service general flow, generic blanks for names pattern of interaction between people Computer dialogue pattern of interaction between users and system but details differ each time Main screen Remove user Add user Confirm Show different paths through system Network diagrams ctd. Show relations between operations (actions) : what leads to what what happens when Including branches Wider still More task oriented then hierarchy diagrams Main screen Remove user Add user Confirm between applications and beyond... 13
14 Wider still... Style issues: platform standards, consistency Functional issues e.g. cut and paste Screen design and layout for data presentation and control Navigation issues embedded applications, embedding data from other apps links to other apps the web ABCDEF HIJKLM NOPQRVWXYZ basic principles, grouping, structure, order, alignment, use of white space Basic principles Available tools Questions What is the user doing? What are the expectations? Analysis What information is required? What comparisons may the user need to make? In what order are the things likely to be needed? Design Form follows function. Physical implementation of functionality Grouping of items Order of items Decoration fonts, boxes, backgrounds Alignment of items White space between items 14
15 Grouping and structure Order of groups and items logically together physically together Think! what is natural order of elements/operations Billing details: Name Address: Credit card no: Order details: Delivery details: Name Address: Delivery time item quantity cost/item cost size 10 screws (boxes) Should match screen order! from left/right, from top/bottom Instructions (hints, help) support to understand components functionality, but can obfuscate beware the cake recipe syndrome! mix milk and flour, add the fruit after beating them Decoration Use boxes to group logical items. Frames can also play aesthetic role Use fonts for emphasis, headings. but... not too many! In moderation Text alignment European languages read from left to right align left hand side Willy Wonka and the Chocolate Factory Winston Churchill - A Biography Wizard of Oz Limes inferior boring but readable! ABCDEF HIJKLM NOPQR VWXYZ fine for special effects but hard to scan Willy Wonka and the Chocolate Factory Winston Churchill - A Biography Wizard of Oz Limes inferior 15
16 Alignment - names Alignment - numbers Usually scanning for surnames make it easy! Alan Dix Janet Finlay Gregory Abowd Russell Beale Alan Janet Gregory Russell Dix Finlay Abowd Beale Dix, Alan Finlay, Janet Abowd, Gregory Beale, Russell Think about the purpose of presentation! Which is biggest? Alignment - numbers Multiple columns Visually: long number = big number Align decimal points...or right align integers Scanning across big intercolumn gaps is hard (hard to avoid with large data base fields) cookies 75 toffee 120 chocolate 35 fruit gums 27 coconut dreams 85 16
17 Multiple columns Multiple columns Use leaders or graying (horizontal but vertical too) cookies 75 toffee 120 chocolate 35 fruit gums 27 coconut dreams 85 cookies 75 toffee 120 chocolate 35 fruit gums 27 coconut dreams 85 Multiple columns or even (with care!) bad alignment Space to separate White spacing cookies 75 toffee 120 chocolate 35 fruit gums 27 coconut dreams 85 17
18 Space to structure White spacing Space to highlight White spacing Physical controls - example Physical controls - example Grouping of items defrost settings type of food time to cook Grouping of items Order of items 1) type of heating 2) temperature 3) time to cook 4) start
19 Physical controls - example Physical controls - example Grouping of items Order of items Decoration different colors for different functions lines around related buttons (temp. +/-) Grouping of items Order of items Decoration Alignment centered text in buttons easy to scan? Physical controls - example Grouping of items Order of items Decoration Alignment White space gaps to aid grouping User action and control entering information knowing what to do visual context 19
20 Entering information Visual support Forms, dialogue boxes Form for presentation and data input Similar layout issues for labels and data input fields Alignment is important right alignment can be used, or labels over/under field, or smaller font for label Logical layout Order should be the result of form purpose analysis Depending on culture context top bottom, left right Groupings Name: Alan Dix Address: Lancaster Name: Alan Dix Address: Lancaster? Name: Alan Dix Address: Lancaster User must have opportunity to easily find out: which components are active and passive what are available actions for each component: where do you click where do you type Consistent style helps Don t fight the habits Example: web portal hyperlinks uniform, underlined, same color Labels and icons Standards for common actions Standards for behavior, e.g. button [bold] current state or command only Visual context - affordances For physical objects shape and size suggest actions pick up, twist, throw Buttons afford pushing For screen objects button like object affords mouse click physical-like objects suggest use Context of computer interface elements might differ icons afford clicking or even double clicking not like real buttons! mug handle affords grasping Appropriate appearance presenting information, aesthetics and utility colour and 3D, localisation & internationalisation 20
21 Presenting information Presentation form depends on information type: text, numbers, maps, tables Displaying purpose matters, determining its form, e.g.: sort order (which column, numeric alphabetic) text vs. diagram scatter graph vs. histogram Chap Chap10 Chap Generally: Chap Chap12 Chap You should follow use paper Chap13 Chap Chap14 Chap presentation principles! but...add interactivity, softens design choices. e.g: e.g. re-ordering columns dancing histograms Name Size Reformatowany histogram Main goal: simple interface higher productivity Aesthetics and utility easier to learn Beauty and utility may conflict Problems with clarifying the functionality of components Mixed up visual styles (different design teams) Clean design little differentiation confusing Backgrounds behind text good to look at, but hard to read But can work together may increase user satisfaction then improve productivity In consumer products key differentiator (e.g. imac) Both often used very badly! Color Color and 3D LCD monitors often offer limited color palette Color over used because it is there Beware color blind! Use sparingly to reinforce other information 3D effects Good for physical information and some graphs but if over used text in perspective!! 3D pie charts Bad use of color Over use - without very reason (e.g. kids site) Color blindness Poor use of contrast Do adjust your set! Adjust your monitor to grays only Can you still read your screen? 21
22 Localization & internationalization Interface should be adjustable to support different cultures and languages Try to choose symbols that are universal same meaning in every culture E.g. in American culture symbols mean positive and negative, in European may mean positive and positive Prototyping In software development, use resource database instead of literal text dialog boxes, menus etc. (easy to modify) Prototyping You never get it right first time If at first you don t succeed Pitfalls of prototyping Moving little by little but to where? Goal must be clear and well defined. Design Protoype Evaluate OK? Done! Re-design Need a good start point Need to understand what is wrong and how to improve Intermediate goals shouldn t shade main goal. 22
How to make a line graph using Excel 2007 Format your data sheet Make sure you have a title and each column of data has a title. If you are entering data by hand, use time or the independent variable in
Microsoft Access 2010 handout Access 2010 is a relational database program you can use to create and manage large quantities of data. You can use Access to manage anything from a home inventory to a giant
Table of Contents Elements of An Excel Document... 2 Resizing and Hiding Columns and Rows... 3 Using Panes to Create Spreadsheet Headers... 3 Using the AutoFill Command... 4 Using AutoFill for Sequences...
NDSU Technology Learning & Media Center QBB 150C 231-5130 www.ndsu.edu/its/tlmc Introduction to Google Sites Get Help at the TLMC 1. Get help with class projects on a walk-in basis; student learning assistants
Intellect Platform - The Workflow Engine Basic HelpDesk Troubleticket System - A102 Interneer, Inc. Updated on 2/22/2012 Created by Erika Keresztyen Fahey 2 Workflow - A102 - Basic HelpDesk Ticketing System
Contents Contents... 1 How to set up a database in Microsoft Access... 1 Creating a new database... 3 Enter field names and select data types... 4 Format date fields: how do you want fields with date data
Using Microsoft Word Many Word documents will require elements that were created in programs other than Word, such as the picture to the right. Nontext elements in a document are referred to as Objects
Introduction To Microsoft Office PowerPoint 2007. Bob Booth July 2008 AP-PPT5 University of Sheffield Contents 1. INTRODUCTION... 3 2. GETTING STARTED... 4 2.1 STARTING POWERPOINT... 4 3. THE USER INTERFACE...
Microsoft PowerPoint 2008 for the Mac Hands-On Tour About this Guide Part 1: Getting Started About the Microsoft PowerPoint Window Create a New Presentation Save Your Presentation Compatibility with Previous
8 CREATING FORM WITH FORM WIZARD AND FORM DESIGNER 8.1 INTRODUCTION Forms are very powerful tool embedded in almost all the Database Management System. It provides the basic means for inputting data for
Course Exercises for the Content Management System. Grazyna Whalley, Laurence Cornford June 2014 AP-CMS2.0 University of Sheffield PART 1 1.1 Getting Started 1. Log on to the computer with your usual username
Beginning Excel Objectives: The Learner will: Become familiar with terminology used in Microsoft Excel Create a simple workbook Write a simple formula Create a simple chart Sort a simple text chart Formatting
Excel 2010: Create your first spreadsheet Goals: After completing this course you will be able to: Create a new spreadsheet. Add, subtract, multiply, and divide in a spreadsheet. Enter and format column
Modeling Guidelines Manual [Insert company name here] July 2014 Author: John Doe email@example.com Page 1 of 22 Table of Contents 1. Introduction... 3 2. Business Process Management (BPM)... 4 2.1.
SAMPLE SECTIONS Included are several sample sections from Designing Web Applications. They are pulled from different parts of the book. I hope you find them useful! The next page is the table of contents
Chronicle USER MANUAL 1st Edition 2 IN THIS MANUAL Part One The Chronicle Interface The Overview Screen The Bill Detail Screen Part Two Creating, Editing and Viewing Bills Creating Your First Bill Editing
ADVANCED POWERPOINT Introduction This document covers more advanced features of PowerPoint, which enable you to move away from linear presentations and incorporate more creativity than a standard presentation
Cal Answers Analysis Training Part III Advanced OBIEE - Dashboard Reports University of California, Berkeley March 2012 Table of Contents Table of Contents... 1 Overview... 2 Remember How to Create a Query?...
Basic Formatting 1 Basic Formatting of a Microsoft Word Document for Word 2003 and 2007 Center for Writing Excellence Updated April 2009 Basic Formatting 2 Table of Contents GENERAL FORMATTING INFORMATION...
Background Vocabulary Excel Project Creating a Stock Portfolio Simulation 1. What is a stock? A stock is a share in the ownership of a corporation, a large business organization. A stock, also, represents
Model Simulation in Rational Software Architect: Business Process Simulation Mattias Mohlin Senior Software Architect IBM The BPMN (Business Process Model and Notation) is the industry standard notation
(or, Why You Don t Need MS Project) Using Microsoft Office to Manage Projects will explain how to use two applications in the Microsoft Office suite to document your project plan and assign and track tasks.
IT Services Microsoft PowerPoint 2010 Templates and Slide Masters (Level 3) Contents Introduction... 1 Installed Templates and Themes... 2 University of Reading Templates... 3 Further Templates and Presentations...
Writer Guide Chapter 15 Using Forms in Writer Copyright This document is Copyright 2005 2008 by its contributors as listed in the section titled Authors. You may distribute it and/or modify it under the
Microsoft Outlook Introduction Division of Information Technology February 2016 Contents Document Management History... 3 Introduction... 4 Getting Started... 4 Using MS Outlook... 4 What MS Outlook looks
Microsoft PowerPoint 2013 Part 2: Notes, Links, & Graphics Choosing a Design Open PowerPoint. Click on Blank Presentation. Click on the Design tab. Click on the design tab of your choice. Adding Content
HTML CREATOR The HTML Creator is an HTML editing tool that allows you to create content in HTML without having to enter HTML tags. Similar to a word processor, you can easily create and maintain content
LESSON 13 Managing Devices OBJECTIVES After completing this lesson, you will be able to: 1. Open System Properties. 2. Use Device Manager. 3. Understand hardware profiles. 4. Set performance options. Estimated
Introduction to Microsoft PowerPoint By the end of class, students should be able to: Identify parts of the work area. Create a new presentation using PowerPoint s design templates. Navigate around a presentation.
Calc Guide Chapter 4 Using Styles and Templates in Calc Bringing uniformity to your spreadsheets Copyright This document is Copyright 2005 2011 by its contributors as listed below. You may distribute it
Writer Guide Chapter 15 Using Forms in Writer OpenOffice.org Copyright This document is Copyright 2005 2006 by its contributors as listed in the section titled Authors. You can distribute it and/or modify
Open Crystal Reports From the Windows Start menu choose Programs and then Crystal Reports. Creating a Blank Report Ohio University Computer Services Center August, 2002 Crystal Reports Introduction Quick
This guide explains how to access and use the OneDrive for Business cloud based storage system and Microsoft Office Online suite of products via a web browser. What is OneDrive for Business at University
Guide To Creating Academic Posters Using Microsoft PowerPoint 2010 INFORMATION SERVICES Version 3.0 July 2011 Table of Contents Section 1 - Introduction... 1 Section 2 - Initial Preparation... 2 2.1 Overall
Microsoft Word Below are quick references to the important features that we practiced using during class. A. Insertion Point Indicates, with a blinking vertical line where text or graphics will be inserted.
Ribbon menu The Ribbon menu system with tabs for various Excel commands. This Ribbon system replaces the traditional menus used with Excel 2003. Above the Ribbon in the upper-left corner is the Microsoft
CS042A Using Microsoft Word 2015 Professional Career Development Institute, LLC. All rights reserved. Accredited by the Accrediting Commission of the Distance Education and Training Council. The Accrediting
Access 2007 Essentials PART ONE Mobile MOUSe Access 2007 Essentials Version # 1.1 Part One 08/08/2010 11:20 About this Course Microsoft Access is the database application included with Microsoft Office.
The Essential Guide to User Interface Design An Introduction to GUI Design Principles and Techniques Third Edition Wilbert O. Galitz l 1 807 : WILEYp Wiley Publishing, Inc. Contents About the Author Preface
A guide to giving a Presentation & Using Microsoft PowerPoint August 2013 Contents PAGE NO. PREPARING YOUR PRESENTATION...1 Introduction...1 The Four P s...1 Plan...1 Prepare...1 Practice...2 Present...2
Publisher - Basics Course Description Microsoft Publisher is a desktop publishing software that is designed for people who are not design professionals but who need to produce professional looking publications.
RP301: Ad Hoc Business Intelligence Reporting State of Kansas As of April 28, 2010 Final TABLE OF CONTENTS Course Overview... 4 Course Objectives... 4 Agenda... 4 Lesson 1: Reviewing the Data Warehouse...
Accessing Microsoft PowerPoint To access Microsoft PowerPoint from your home computer, you will probably either use the Start menu to select the program or double-click on an icon on the Desktop. To open
2 Revealing the Secrets of Microsoft Project To know that one has a secret is to know half the secret itself. Henry Ward Beecher Topics Covered in This Chapter Recognizing the Underlying Rules of Project
Dreamweaver and Fireworks MX Integration Brian Hogan This tutorial will take you through the necessary steps to create a template-based web site using Macromedia Dreamweaver and Macromedia Fireworks. The
3F6 - Software Engineering and Design Handout 9 User Interface Design With Markup Ed Rosten Contents 1. UI Design Process 2. User Types 3. Use Cases 4. User Models 5. Devices and Metaphors 6. Testing 7.
Microsoft Access Basics 2006 ipic Development Group, LLC Authored by James D Ballotti Microsoft, Access, Excel, Word, and Office are registered trademarks of the Microsoft Corporation Version 1 - Revision
User Tutorial on Changing Frame Size, Window Size, and Screen Resolution for The Original Version of The Cancer-Rates.Info/NJ Application Introduction The original version of Cancer-Rates.Info/NJ, like
PebblePad: Webfolio What is this tool for? A Webfolio is an evidence-based web site that is used to present stories about yourself or stories about your learning. They can contain any number of pages which
Accelerate Development Reduce Time to Product Automate Critical Tasks White Paper: Designing Resourceful Graphical User Interfaces (GUIs) for Healthcare Applications The ASHVINS GROUP, Inc. 6161 Blue Lagoon
QNS OSX instructions. CONTENTS 1 The Apple and Finder 2 The Dock 3 Navigating OS X 4 System Preferences 1 OS X tutorial: the apple The apple menu The apple menu is hidden under the apple at the top left
Page 1 of 22 DESIGN A WEB SITE USING PUBLISHER Before you begin, plan your Web site Before you create your Web site, ask yourself these questions: What do I want the site to do? Whom do I want to visit
Adobe Acrobat Professional X Part 3 - Creating Fillable Forms Preparing the Form Create the form in Word, including underlines, images and any other text you would like showing on the form. Convert the
- 1 - PloneSurvey User Guide (draft 3) This short document will hopefully contain enough information to allow people to begin creating simple surveys using the new Plone online survey tool. Caveat PloneSurvey
Business Objects Version 5 : Introduction Page 1 TABLE OF CONTENTS Introduction About Business Objects Changing Your Password Retrieving Pre-Defined Reports Formatting Your Report Using the Slice and Dice
CALIFORNIA STATE UNIVERSITY, LOS ANGELES INFORMATION TECHNOLOGY SERVICES Microsoft Word 2010: Working with Styles Fall 2014, Version 1.1 Table of Contents Introduction...3 Formatting Documents...3 Live
Using MindManager 14 Susi Peacock, Graeme Ferris, Susie Beasley, Matt Sanders and Lindesay Irvine Version 4 September 2014 2011 Queen Margaret University 1. Navigating MindManager 14... 3 Tool Bars and
Microsoft PowerPoint 2011 Prepared by Computing Services at the Eastman School of Music May 2011 Table of Contents New Look in Microsoft Office 2011... 4 Standard Toolbar... 4 Ribbon... 4 Appearance of
Page 1 of 8 Excel 2010 Home > Excel 2010 Help and How-to > Getting started with Excel Search help More on Office.com: images templates Basic tasks in Excel 2010 Here are some basic tasks that you can do
CALIFORNIA STATE UNIVERSITY, LOS ANGELES INFORMATION TECHNOLOGY SERVICES Microsoft Access 2010 Part 1: Introduction to Access Fall 2014, Version 1.2 Table of Contents Introduction...3 Starting Access...3
Starting Guide TABLE OF CONTENTS INTRODUCTION... 5 Advance Concrete... 5 Where to find information?... 6 INSTALLATION... 7 STARTING ADVANCE CONCRETE... 7 ADVANCE CONCRETE USER INTERFACE... 7 Other important
Miami s Quick Start Guide for Using Snap 9 Professional s Scanning Module to Create a Scannable Paper Survey Miami s Survey Solutions Snap 9 Professional Scanning Module Overview The Snap Scanning Module
OpenOffice Impress (Presentation Software) Tutorial Table of Contents Introduction...3 Starting OpenOffice Impress...3 Looking at the Screen...4 Creating an Empty (Blank) Presentation...5 Adding Information
Windows 10: A Beginner s Guide Copyright 2014 Conceptual Kings. All are rights reserved. This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written
MS PowerPoint 2010 - an overview Microsoft PowerPoint is a presentation program, i.e. a software package used to display information as a slide show. This short course is an introduction to Microsoft PowerPoint
How to Build a More Effective XSite presented by a la mode Course Highlights Take advantage of advanced design and content features Enable XSite access and features for your employees and colleagues Introduction
Creating a Spreadsheet Gradebook 1 Creating a Gradebook in Excel Spreadsheets are a great tool for creating gradebooks. With a little bit of work, you can create a customized gradebook that will provide
Microsoft Word 2011 Prepared by Computing Services at the Eastman School of Music May 2011 Table of Contents New Look in Microsoft Office 2011... 4 Standard Toolbar... 4 Ribbon... 4 Appearance of Microsoft
Using Microsoft Excel Key skill [Where it is introduced] To open MS Excel. To open an existing spreadsheet. How to do it! Start > All Programs > Microsost Office > Microsoft Office Excel 2003 File > Open
The e-learning platform for creating online courses fast and easy www.quicklessons.com User Guide January 10 1111 Brickell Avenue 11th floor - Miami, Florida 33131 - United States - Phone +1 305 847 2159
Migrating to Excel 2010 - Excel - Microsoft Office 1 of 1 In This Guide Microsoft Excel 2010 looks very different, so we created this guide to help you minimize the learning curve. Read on to learn key
Learning Services IT Guide Access 2013 Microsoft Access is a programme which allows you to store a lot of information easily in the form of a database. For example you could create a database which stored
POWERPOINT 2010 CREATING POWERPOINT SHOWS You can create a presentation in PowerPoint in two different ways, by using a template or starting with a blank presentation. As the content of the presentation
EZClaim Appointment Scheduler User Guide Last Update: 11/19/2008 Copyright 2008 EZClaim This page intentionally left blank Contents Contents... iii Getting Started... 5 System Requirements... 5 Installing
Word 2008 for theses (for Macs) Reference Guide Aims and Learning Objectives This reference guide is designed to accompany the course Word 2007 for theses, which is for those using a PC rather than a Mac.
Creating Interactive PDF Forms Using Adobe Acrobat X Pro Information Technology Services Outreach and Distance Learning Technologies Copyright 2012 KSU Department of Information Technology Services This
Advanced Form Customization APPENDIX E If you know exactly how you want your business forms to look and don t mind detail work, you can customize QuickBooks forms however you want. With QuickBooks Layout
Appendix 2.1 Tabular and Graphical Methods Using Excel 1 Appendix 2.1 Tabular and Graphical Methods Using Excel The instructions in this section begin by describing the entry of data into an Excel spreadsheet.
PowerPoint 2007: Basics Learning Guide What s a PowerPoint Slide? PowerPoint presentations are composed of slides, just like conventional presentations. Like a 35mm film-based slide, each PowerPoint slide
MICROSOFT OUTLOOK 2010 WORK WITH CONTACTS Last Edited: 2012-07-09 1 Access to Outlook contacts area... 4 Manage Outlook contacts view... 5 Change the view of Contacts area... 5 Business Cards view... 6
Intro to Excel spreadsheets What are the objectives of this document? The objectives of document are: 1. Familiarize you with what a spreadsheet is, how it works, and what its capabilities are; 2. Using