abillity - Billing Platform BILLity Power, flexibility and control
|
|
- Willa Knight
- 8 years ago
- Views:
Transcription
1 abillity - Billing Platform BILLity Power, flexibility and control
2
3 ABILLITY: THE ULTIMATE IN COMMS BILLING At Union Street we are dedicated to the support of the UK Communication Provider (CP) community. Since Union Street s inception in 1998, we have strived continually to develop and deliver the most innovative and reliable billing and provisioning solutions, coupled with backup training and consultancy services to match. As a result, our flagship product abillity is firmly established as the UK s most popular billing engine. Developed after many man-years of research into the telecommunications billing arena, abillity offers you so much more than simply billing, it provides you with a complete solution. As the UK market leader, abillity continually sets the benchmark for telecoms billing. With abillity at its core, we have developed a suite of applications to provide you with a total solution for billing, realtime analysis, fraud prevention, WLR3 integration and interfaces for accounts and CRM packages. The abillity application suite provides you with the complete answer to the billing challenge. abillity is a Windows driven platform utilising the speed and scalability of Microsoft SQL Server. It is intuitive and easy to use for the non IT specialist. Using abillity for your customer line provisioning and call billing provides total peace of mind. 1
4 The speed and flexibility of the abillity platform saves you valuable time, leading to faster bill runs for improved cash flow! abillity offers an outstanding range of features and functions: IMPORTING AND RATING abillity enables you to maximise your customers potential by allowing you to provide multiple services from multiple carriers, for example Voice, Data, Mobile and IP. A powerful data processing engine allows abillity to import, fault verify and rate CDRs at a rate of over 20,000,000 per hour using standard hardware, which is much faster than most of its rivals. Complete support for all types of mobile billing, GPRS billing (pence per MB) Extension billing (where available from the carrier) Free/inclusive minute plans Complete support for BT Openreach/Wholesale billing including re-rating of BT fixed charges Extension level analysis Affinity group billing The speed and flexibility of the abillity platform saves you valuable time, leading to faster bill runs for improved cash flow! 2
5 CARRIER RECONCILIATION AND REVENUE ASSURANCE A Carrier Watch feature allows you to check your buy rates against an agreed tariff and automatically flag up specific over-charged calls. It will then produce a credit claim form to be ed back to the carrier. abillity provides a complete reconciliation system to compare carrier fixed charge files with the charges actually billed. New charges are easily identified and added, ensuring that all revenue is billed. The Sales Check and Fixed Check modules enable you to interrogate all aspects of revenue and corresponding margin, by company, by carrier, by destination and so on. A powerful What If rate modelling tool allows you to create new tariffs and see what effect they have on margin and profitability. Full management reporting is available within the package, providing you with a complete understanding of your revenues and margin. abillity helps you to capture potentially lost revenue, maximise profit margins and ensure that your costs are controlled! FRAUD MANAGEMENT Fraud is becoming a major problem for CPs. The unprotected nature of the open architecture used by many modern PBX systems means it has become easy for criminals and so called phreakers to hack systems and plant dialler malware to bypass LCR systems for connection to premium rate numbers. Multiple fraud plans can be set up to help detect fraud based on differing criteria The LineGuard option is designed to not only detect, but also to stop fraudulent activity and is an additional module for the abillity platform. The LineGuard module uses a sophisticated algorithm to detect unusual calling patterns in a customer billing account. LineGuard is innovative because it not only detects fraudulent patterns of behaviour, it automatically prevents further losses by acting in real-time to bar fraudulent activity using WLR3. Using LineGuard helps provide revenue protection for you and your customers. Reducing fraud helps reduce the chance of a customer dispute. 3
6 The abillity bill run process has been designed to be fast and also accurate, reducing errors to maximise your revenue yield. INVOICE PROCESSING The monthly billing run is a critical period for CPs, but with abillity the process could not be simpler. abillity creates a set of proforma invoices that you can check for any inconsistencies compared to the previous months billing. If any changes need to be made, the proforma invoices can be easily recalculated. When the billing run is approved, abillity will assign invoice numbers and create the actual invoices. The invoices are despatched in accordance with the preferred method of delivery which can be set on a customer by customer basis. This includes: Printing billing, where invoices and reports are saved as pdf files and despatched via Web Billing (utilising WebaBILLity Pro) allowing customers to log onto a billing portal to download their invoice SALES LEDGER AND PAYMENT COLLECTIONS abillity includes a tight integration with Sage accounts so that the invoices raised can be automatically posted into your sales ledger, broken down by nominal account. abillity will create a Direct Debit collections file for the bank and post the payments back to the sales ledger. CUSTOMER CARE AND CONTACT MANAGEMENT A customer contact management function stores customer information in the system including names and addresses, invoicing information and reporting profiles. The contact management function has been designed to make it possible to integrate with third party CRM (customer relationship management) and ERP (enterprise resource planning) systems. For example, abillity has an integration module available with Microsoft Dynamics CRM providing a bi-directional data exchange and synchronisation between applications. Each customer is given a default package of tariffs for calls and services. Bespoke over-ride pricing can be applied on a customer specific basis. These can even be set for a specific dialled string or for calls made between a group of CLIs. The system incorporates a number of tools to help avoid churn and increase customer satisfaction. Integration with CRM and ERP systems increases your productivity, improves your customer service provision and reduces the risk of errors and discrepancies creeping into your systems. The accounts activity for each customer including payments received is then viewable within abillity. As part of the invoice run abillity will also create statements for despatch. If you use an accounts package other than Sage, you can utilise the sales ledger built into abillity. Alternatively, invoices can be posted to an accounts package via an export file. The accounts integration provided by abillity eliminates both the time wasted re-entering data to an accounts package and the errors that can occur with manual data entry. abillity makes the process of invoice generation simple 4
7 TARIFF AND CONFIGURATION MANAGEMENT abillity has the flexibility to create innovative packages and price plans. Numerous features and billing techniques within the product increase margin and add to the bottom line without necessarily increasing published tariffs. In some cases the increased margin and cost savings that the product produces will cover the cost of the software. A powerful tariff manager allows the CP to create multiple tariffs for voice, data, mobile or service charges, each one individually configured. It is also possible to apply discount structures or inclusive usage plans. These pricing elements can be bundled into packages to simplify administration. The unrivalled flexibility of the platform makes it easy for a CP to create customer propositions with real differentiation. Direct debit collections can be easily managed with the Sage sales ledger integration module It is simple to manage every aspect of a customer s account Fixed charges per customer can be set to allow CPs to bill on a one-off or recurring basis for any item, thus giving the customer one consolidated bill for all services. abillity gives you the power to be innovative with your sales proposition helping you to gain a competitive edge. The Config Manager allows management of all key system tables, for example charge groups, tariffs, commission plans etc 5
8 The end-user reports generated by abillity are highly valued by customers helping to ensure customer retention. SERVICE PROVISIONING This optional module assists you in managing the service provisioning process. As the process is totally automated, the module saves valuable time by negotiating data transfer with carriers and avoiding duplication of data entry. The module includes complete integration with WLR3 for provisioning services with BT Openreach and it will also connect directly to carriers such as Opal and Gamma for CPS and IDA provisioning. The key features of the module are: Contract management Welcome letter/pack Provisioning of service Engineering scheduling Synchronising of additional service charges to customers accounts as services are provisioned Traffic test Service charges are automatically added to customers accounts as products are provisioned, saving time, reducing errors and ensuring prompt billing of services to improve your cash flow. FAULT/SERVICE MANAGEMENT abillity incorporates an integrated fault management/ ticketing system. The optional ServiceDesk module enables you to manage network faults and keep track of all activities relating to a specific incident. Customers receive a unique incident reference and the system can generate s to keep customers informed as actions are taken. ServiceDesk is integrated into WLR3 to allow you to log faults directly on BT Openreach. This allows you to put an engaged signal on a line or place a divert on a customer CLI in just a few minutes. It is also possible to expedite a fault to be handled faster than the care level option that the customer had contracted to. As an integrated solution, ServiceDesk allows you to manage customers in one place which helps reduce errors and saves time. Fault management includes full integration with WLR3 for logging faults with BT Openreach 6
9 END-USER INFORMATION A large range of different reports are available as standard and an almost unlimited range of bespoke reports are available on request. Standard reports include: abillity offers a wide selection of end-user customer reports Breakdown by call classification or destination Breakdown by day, time, site Longest duration Most expensive Most frequently dialled Service charges Statement of Account (Sage integration) Billing information is available to customers in multiple formats, with the ability to specify from a wide range of graphical and statistical reports available in: Customers can view a selection of reports via the web (WebaBILLity Pro) Paper Disk Web abillity also provides exception reporting based on pre-defined criteria. The ealerts feature will generate an to the customer if a defined criterion is met. For example, all calls costing more that 3.50 made to numbers starting 07 made at weekends. The end-user reports generated by abillity are highly valued by customers helping to ensure customer retention. Numerous internal reports are available to help manage your business 7
10 As a scalable solution abillity can meet the needs of the biggest CPs and carriers with fast batch processing and prompt billing. SALES AGENTS AND RESELLERS Whatever your sales channel strategy, abillity enables you to create flexible commission structures for sales people and agents which can be target driven. If your agent or partner is a company, you can offer Self-Billing invoices for commission payments. End-user customers can receive dual branded invoicing. If you provide wholesale services, abillity can create CDR files so that your resellers can onward bill. Third party sales are an important revenue generator for wholesale aggregators and abillity provides full flexibility for billing and commission payments giving an important competitive edge. LOW COST OF OWNERSHIP Many people moving into the telephony CP market assume that the process of billing is complex and time consuming and are persuaded to outsource their billing to a bureau. With abillity this is not necessary. The product takes much of the pain out of CDR processing and setting up and managing customers. The system is very intuitive and easy to use and boasts much better performance than other platforms. CONTINUOUS PRODUCT DEVELOPMENT POLICY A massive 35 per cent of abillity s revenue is ploughed back into R&D to keep the product ahead of its competitors and enable it to adapt to market changes with the introduction of new services. abillity is always ahead of the curve! A web service Application Programming Interface (API) is also available to enable abillity to be integrated with other third party applications. You benefit from new enhancements via regular software updates. TECHNICAL SPECIFICATION Minimum Server basic: Dual Core 2.4 GHz 4Gb RAM 15Gb of free HDD space 32-bit or 64bit Windows OS Microsoft SQL 2000 or above Back-up solution in place abillity s full client-server architecture allows multiple users to have full or limited access to the application. Change logs are stored to show who changed what and when. A start-up CP can install abillity on a rental basis typically at a lower cost than bureau billing and as they grow the rental will decrease proportionally to less than half a per cent of the billed revenue. 8
11 ABILLITY ENTERPRISE SERVER For larger CPs, system performance can be a critical factor in ensuring that billing happens in a timely manner. abillity Enterprise Server is an optional component that manages the importing and rating process at the server, hence gaining a significant improvement in system performance. abillity Enterprise extends the vast functionality and flexibility available in the product and makes it available to the very largest CPs and carriers. abillity Enterprise enables the CDR importing process to be automated. It can connect to a carrier, automatically download CDRs, import and rate them, run fraud checks and automatically bar fraud calls without human intervention. Imports can also be scheduled so that they happen when the network is quiet, for example at 2.00am. As a scalable solution abillity can meet the needs of the biggest CPs and carriers with fast batch processing and prompt billing. abillity ENTERPRISE SERVER Carrier Date Files (CDR) Data Rating and Mediation Fraud Management Reconciliation and Revenue Assurance Sales Ledger / Accounts Integration (Sage) CRM Integration (Microsoft Dynamics CRM) BT Openreach WLR3 CPS/IDA Provisioning Invoice / collections Manager Customer Management Manager Service Provisioning Paper Invoice Web Billing Invoice BT Openreach WLR3 ServiceDesk Fault Management Reporting Agent/ Sales Commissions Third Party Developers Developers API Microsoft SQL 9
12 Union Street Technologies Ltd The Courtyard 37 Sheen Road Richmond Surrey TW9 1AJ t: w: unionstreet.uk.com e: CHANNEL ACCOUNT TEAM VENDOR Union Street Technologies Ltd. Terms and product names may be trademarks or registered trademarks of their respective holders and are hereby acknowledged.
aurora Complex billing made simple billing software solutions www.aurora-billing.co.uk info@aurora-billing.co.uk 01634 673800
aurora billing software solutions Complex billing made simple www.aurora-billing.co.uk info@aurora-billing.co.uk 01634 673800 welcome a Aurora Kendrick James Limited (Aurora) provides Billing Software
More informationsymbiant Services Overview technologies Leading the way in flexible billing solutions
symbiant technologies Leading the way in flexible billing solutions Services Overview Symbiant Technologies is an industry-leading provider of bespoke billing systems and database software. Who we are
More informationTelecoms Billing. Manual
Telecoms Billing Manual Author: Stamati Crook Email: stamati.crook@redware.com Date: 20 January 2009 Doc: webbilling-manual-2.12.doc redware research ltd. Brighton Media Centre (306), 15-17 Middle Street,
More informationThe Complete Telecommunications Solution. Telecommunications Resellers. Mobile Virtual Network Operators (MVNO) Internet Service Providers
TELCO-bill The Complete Telecommunications Solution One single bill, per customer account, that combines all services, equipment and payments into the next generation of bill presentment that all demanding
More informationNetwork device management solution
iw Management Console Network device management solution iw MANAGEMENT CONSOLE Scalability. Reliability. Real-time communications. Productivity. Network efficiency. You demand it from your ERP systems
More informationfor VoIP Service Providers highly secured and reliable VoIP solutions from SipCo Systems
for VoIP Service Providers highly secured and reliable VoIP solutions from Systems About us Systems India Private Limited () is a professionally managed IT Company. Located and operated from Hyderabad,
More informationWHITE PAPER: Egenera Cloud Suite
WHITE PAPER: Egenera Cloud Suite ... Introduction Driven by ever-increasing business demand, cloud computing has become part of many organizations IT strategy today. Driving this transition is the need
More informationBT Managed Mobility Expenses. Complete visibility and control to reduce your mobile communication costs
BT Managed Mobility Expenses Complete visibility and control to reduce your mobile communication costs The challenge of spiralling mobility costs Many organisations are struggling to control rising mobility
More informationUK Standard for CDRs. November 12. Version 1.5. Copyright: UK Billing Vendors Forum
Copyright: UK Billing Vendors Forum UK Standard for CDRs November 12 2012 This document defines a standard specification for the supply of wholesale billing data, for the UK telecom marketplace. The specification
More informationBilling & Customer Care
Billing & Customer Care Any service. Any Content. Any network. Future proof Billing & Customer Care software for any service With Billiant, Caleo provides a billing & customer care solution with genuine
More informationNetwork device management solution.
Network device management solution. iw Management Console Version 3 you can Scalability. Reliability. Real-time communications. Productivity. Network efficiency. You demand it from your ERP systems and
More informationThe Top 10 Advantages of a Windows Based PBX
Whitepaper The Top 10 Advantages of a Windows Based PBX Why Your Next Phone System Should be Software Based This whitepaper outlines the top 10 advantages of choosing a Windows based PBX as your next phone
More informationTelecom Expense Management
Telecom Expense Professional Cost Group Ltd. Control your costs Manage your assets Transform your business Visit us online: www.pcmg.co.uk/tem Your Challenges. For most companies, fixed and mobile communications
More informationOur products and services include: - Lines & Calls. - Non- Geographic Numbers
2 Whatever your telecommunications needs, Relax Telecom are sure to have the solution. From single analogue business lines to complex multi- site solutions, our range of services are scalable, meaning
More informationVoipNow Professional. Business Case for Service Providers
VoipNow Professional on Service Provider Market http://www.4psa.com/ Copyrights Rack-Soft, Inc. 4PSA is a Registered Trademark of Rack-Soft, Inc. VoipNow Professional on Service Provider Market VoipNow
More informationWHITE PAPER: Egenera Cloud Suite
WHITE PAPER: Egenera Cloud Suite Introduction Cloud Computing Benefits Users Self-provision computing resources for unparalleled agility and fastest time-toservice Service providers Become cloud providers
More informationROC Partner Settlement. partner. settlement. Improve profitability with differentiated services and streamlined partner relationship
partner settlement ROC Partner Settlement Improve profitability with differentiated services and streamlined partner relationship End to End Wholesale billing capability across all services Analyze margins
More informationConnecting your business
mobiles Connecting your business fixed voice & data digital & IT autovoice managed services adsi energy About us Founded in 2002, ADSI are dedicated to reducing business costs by offering high-quality
More informationELEPHANT. Serviced Offices. The 116 Group Limited Telephone: 0203 3713333
ELEPHANT In Serviced Offices The 116 Group Limited Telephone: 0203 3713333 Web: www.wcgl.co.uk Revision 1.9.0 ELEPHANT IN SERVICED OFFICES TABLE OF CONTENTS Elephant in Serviced Offices... 3 Table of contents...
More informationToll Free 1 800 498 6429
About Company From small start up to fully fledged company, today dominates the VoIP Communication Business. Robust Performance Distinctive Design and to offer exhilarating and refined communication experience
More informationVoIP.plan Why VoIP.plan?
VoIP.plan Hosted VoIP, hosted IP, hosted PBX, VoIP whatever you want to call it voice over the internet is a revolutionary technology turning a simple internet connection into a fully functional phone
More informationYour guide to an integrated and holistic software solution for a dynamic business environment.
Your guide to an integrated and holistic software solution for a dynamic business environment. Need a good reason to choose Sage Evolution? Here s 10. 1 Accountants recommend Sage Pastel Accounting 2 Fully
More informationConsumer. Prepaid solutions that set the industry standard. Platform. Applications. Service.
Consumer Prepaid solutions that set the industry standard Platform. Applications. Service. In this brochure... Prepaid Cards Prepaid Residential Broadband Telephony Consumer Platform Customers Case Study
More informationVoice Reseller. We can help you deliver high-quality voice services without major investments in network and systems infrastructure.
BT One for Communications Voice Reseller We can help you deliver high-quality voice services without major investments in network and systems infrastructure. Give voice to your brand while we make the
More informationAbout Company. Who We Are?
About Company From small start up to fully fledged company, Adore Infotech today dominates the VoIP Communication Business. Robust Performance Distinctive Design and to offer exhilarating and refined communication
More informationAzzurri Call Service Description
Azzurri Call Service Description Version Control Version Date Author Description 0.1 11/5/9 Tom Bazeley Initial draft for internal discussion 0.2 29/6/9 Tom Bazeley Including material from PCIM team 1.0
More information24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk. itg CloudBase
24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk Onsite Support itg CloudBase Pro-Active managed it support services for one single cost per month covers all aspects of
More informationThere are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks...
There are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks... C4L is the 12th fastest C4L is growing the 12th IT fastest growing IT technology technology
More informationRichmond Web Services Installation Guide Web Reporting Version 10.0
Richmond Web Services Installation Guide Web Reporting Version 10.0 Richmond Systems Ltd, West House, West Street, Haslemere, Surrey, GU27 2AB Tel: +44 (0)1428 641616 - Fax: +44 (0)1428 641717 - info@richmondsys.com
More informationHOW INTEGRATION WORKS...
Contents INTRODUCTION... 1 How to Use This Guide... 1 Software Editions Supported... 2 HOW INTEGRATION WORKS... 3 INTEGRATION RULES... 4 SYNCHRONIZATION SETTINGS... 6 General Settings... 6 Send Settings...
More informationVoIP Billing. Run Any Business Model! Customers Management. Rates Management. Carrier Suite
VoIP Billing VoIP Carrier Suite Dynamic Routing Retail Services Rates Control JeraSoft VoIP Carrier Suite is a full-featured solution for those who want to start own VoIP Business, extend existing one
More informationCloud and Infrastructure. A guide to selecting the right service provider. www.gamma.co.uk
Cloud and Infrastructure A guide to selecting the right service provider www.gamma.co.uk With the adoption of IP voice expected to be the norm by 2017*, the global market has seen a myriad of hosted unified
More informationHOW INTEGRATION WORKS...
Contents INTRODUCTION... 1 How to Use This Guide... 1 Software Editions Supported... 2 HOW INTEGRATION WORKS... 3 INTEGRATION RULES... 4 SYNCHRONIZATION SETTINGS... 6 General Settings... 6 Send Settings...
More informationFCS Fraud Mitigation Standard Specification
FCS Fraud Mitigation Standard Specification Contents: 1. Introduction... 4 2. Scope... 4 3. Readership... 4 4. Definitions & Terminology... 5 5. Requirements... 5 5.1. Service Registration... 5 5.1.1.
More informationHELPDESK & SERVER MONITORING. Helpdesk HOURS OF COVER KEY FEATURES
HELPDESK & SERVER MONITORING Organisations are under pressure to implement efficient, reliable and cost effective helpdesk And server monitoring service solutions. Our Helpdesk & Server Monitoring services
More informationCallika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program
Callika Internet Telephony Voice Over IP (VoIP) Private Label Reseller Program Start selling VoIP services with no minimum investment no equipment purchases no hidden fees 1 888 276 8881 info@callika.com
More informationJunifer Utility CIS. Flexibility. Scalability. Cost Effectiveness
Junifer Utility CIS The volumes associated with Smart Meter rollout can be overwhelming. For instance in just the first two hours of operation, a Smart Meter implementation will generate the same amount
More informationWhy your next Phone System should be software based and running on a mainstream operating system
Whitepaper The benefits of software based PBX Why your next Phone System should be software based and running on a mainstream operating system This whitepaper explains the benefits of having a software
More informationEnterprise Edition. Hardware Requirements
Enterprise Edition Hardware Requirements For Blackbaud FundWare 6 to 100+ user environments Revised August 6 th, 2008 Table of Contents Supported Platforms... 3 6 to 25 User Environment... 4 26 to 35 User
More informationVoIP in the Enterprise
VoIP in the Enterprise Date: March. 2005 Author: Sonia Hanson Version: 1.1 1 1 Background Voice over IP In the late 1990s Voice over IP (VoIP) was seen as a disruptive new technology that had the potential
More informationManaged Services. Tiger Managed Services Information
Managed Services Tiger Managed Services Information Tiger Managed Services Eliminate Capital Expenditure Up to Date Directory/Tariffs Fraud Detection Flexible Reporting Suite With over 30 years experience
More informationASP Billing Management System
MyInvoice ASP Billing Management System Communication Technology Within Your Reach - 1 - MyInvoice MyInvoice is an ideal solution that enables one time, recurring or usage based retail or/and wholesale
More informationCHECKLIST FOR CDR INTEGRATIONS
CHECKLIST FOR CDR INTEGRATIONS HOW TO PREPARE CDR INTEGRATIONS This document is intended to provide an overview of the requirements for preparing and configuring CDR integrations for the CyberTech Recording
More informationWireless Expense Management: New Priorities for Today s Challenges
A Nielsen study found that mobile calls peaked in 2007; mobile data communications have passed voice communications. The use of data is rapidly growing as businesses leverage applications that use GPS
More informationG-Cloud Service Definition. for. Xicon Cloud SCS - SQL Server Managed Services
G-Cloud Service Definition for Xicon Cloud SCS - SQL Server Managed Services XICON-CLOUD-SCS-SQL, 1.0 dated 15/12/2014 Page 1 of 5 CONTENTS 1 XICON CLOUD SCS - SQL SERVER MANAGED SERVICES 3 1.1 SERVICE
More informationGlobal M2M Platform vodacom.co.za/business
Vodacom Global M2M Global M2M Platform vodacom.co.za/business Vodacom Global M2M Opening up the potential for a new range of smart M2M services Vodacom Global M2M Services are designed to help you accelerate
More informationSense Essentials. Truth. Spoken. Captured. Sense Essentials is our basic call recording interface, with live
Truth. Spoken. Captured. is our basic call recording interface, with live wallboards showing inbound and outbound call volumes, and a range of search criteria. Others talk, Retell talks Sense The Sense
More informationWhat is depotnet? Key features:
What is depotnet? Stay on top of the increasing complexity of business driven processes. Flexible and efficient depot management is crucial but elusive - catch it with depotnet Designed specifically for
More informationAdvanced LCR (Least Cost Router) With SIP Proxy Server
With SIP Proxy Server It s all about Reducing Cost!!! WHY ADVANCED LCR (Least Cost Routing) Advanced LCR is a product by Advanced Communications; the same parent company of AdvancedVoIP.com, a widely used
More informationOur mission is to develop and to offer innovative customer interaction.
www.nixxis.com Copyright 2011 Nixxis Group All rights reserved. Reproduction of this publication in any form without prior written permission is forbidden. Approach Today s business world is facing two
More informationNETWRIX EVENT LOG MANAGER
NETWRIX EVENT LOG MANAGER QUICK-START GUIDE FOR THE ENTERPRISE EDITION Product Version: 4.0 July/2012. Legal Notice The information in this publication is furnished for information use only, and does not
More informationThe power to transform your business
The power to transform your business Optimus 2020 continues to be the number one choice for litho and packaging printers worldwide. What is the secret of our longevity? Constant research and forward thinking
More informationThe Sage Evolution Branch Accounting Solution. Uninterrupted Secure Accurate. Branch Accounting 1
The Sage Evolution Accounting Solution Uninterrupted Secure Accurate Accounting 1 Table of Contents Executive summary 03 Objective of this document 03 Who is meant to read this document 03 The Sage Evolution
More informationVoIP.plan Why VoIP.plan?
VoIP.plan Hosted VoIP, hosted IP, hosted PBX, VoIP whatever you want to call it voice over the internet is a revolutionary technology turning a simple internet connection into a fully functional phone
More informationWhite paper: Unlocking the potential of load testing to maximise ROI and reduce risk.
White paper: Unlocking the potential of load testing to maximise ROI and reduce risk. Executive Summary Load testing can be used in a range of business scenarios to deliver numerous benefits. At its core,
More informationYour guide to an integrated and holistic software solution for a dynamic business environment.
Your guide to an integrated and holistic software solution for a dynamic business environment. Need a good reason to choose Sage Evolution? Here's 10. 1. Accountants recommend Sage Pastel Accounting 2.
More informationProfessional and Enterprise Edition. Hardware Requirements
Professional and Enterprise Edition Hardware Requirements For Blackbaud FundWare 1 to 99 user environments Revised March 1, 2010 Table of Contents Supported Platforms... 3 Single-User Environment (Professional)...
More informationG Cloud Service Description Premier SIP Trunk Software as a Service October 2015
G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 Premier Choice Telecom has been a trusted provider of communications solutions for businesses for over 15 years. Our clients
More informationSage ERP Accpac. Compatibility Guide Version 6.0. Revised: November 18, 2010. Version 6.0 Compatibility Guide
Sage ERP Accpac Compatibility Guide Version 6.0 Revised: November 18, 2010 Version 6.0 Compatibility Guide i Contents Overview... 1 Version 6.0 Compatibility... 2 All Environments... 2 Virtual Environments...
More informationREVE Systems is a Symbian foundation member, part of the iphone developer community and Nokia developer forum.
Red Herring s 2012 Top 100 Global Company REVE Systems started in 2003 with a focused approach to serve IP-based communication industry. The company has a wide assortment of products ranging from backbone
More informationCommsOffice Express. Innovative call management software
CommsOffice Express Innovative call management software Innovative call management software After salaries, overall communication costs are the largest single office expense. These costs are usually unmanaged,
More informationWhat is ViP? ViP is a complete package for your hosted/voip telephone solution. The ViP package has been created to keep things simple for you.
What is ViP? Voice internet Phone ViP is a complete package for your hosted/voip telephone solution. The ViP package has been created to keep things simple for you. We bundle in all the hardware, software,
More informationIntegrated Business Software. for the food & beverage industry
Integrated Business Software for the food & beverage industry Food & beverage industry solutions Integrated systems for the food & beverage industry Driven by consumers seeking lower prices and more choice,
More informationThe Evolution of Inter Carrier Settlements
Seminar on Costs & Tariffs for the TAF Group Member Countries Niamey (Niger), 23-25 April 2001 The Evolution of Inter Carrier Settlements Didier Lacroix +33 1 45 23 92 92 Didier.Lacroix@intec-telecom-systems.com
More informationAsterisk Call Centre Systems
Asterisk Call Centre Systems Foehn s Asterisk Based Call Centre Systems Every call centre is unique and operates in an increasingly global context with companies outsourcing business processes to international
More informationThe Advantages of Web-based CRM Software
WHAT ARE THE BENEFITS OF CLOUD-BASED CRM? CRM software is a great way for managing all of your customers contact information and business interactions in one place. Cloud-based CRM is more popular now
More informationInterconnect Business Optimization Solutions from Telarix
A Perspective by Intel Corporation and Telarix Solution White Paper Interconnect Business Optimization Solutions from Telarix EXECUTIVE SUMMARY Global telecommunications carriers create billions of operational
More informationLeading provider of business telecommunication services
Leading provider of business telecommunication services Channel Telecom is an award-winning wholesale service provider of business telecom services to the UK channel. We select the highest quality, best
More informationSage 200 Business Intelligence Cubes and Reports
Sage 200 Business Intelligence Cubes and Reports Sage (UK) Limited Copyright Statement Sage (UK) Limited, 2014. All rights reserved If this documentation includes advice or information relating to any
More informationIntroduction: Who are we? Introducing Pace Telecom
Become a Partner Introduction: Who are we? Introducing Pace Telecom Pace Telecom is established as a leading total communications company with highly successful divisions in mobile, fixed line, telephone
More informationThe BT Business Big Giveaway.
BT Business The BT Business Big Giveaway. Set your business free with our best ever offer on calls, lines and broadband. There s never been a better time to sign up to BT. We understand how tough the climate
More informationHosted Telephony. An Introduction to Our Hosted Services. Managing your Customers. IPW Products. IPW Hosted Telephony
Hosted Telephony An Introduction to Our Hosted Services IPW Hosted Telephony About IP Wholesale Why partner with IPW? Features of IPW Hosted Telephony Page 2 Managing your Customers Web Portal Wallboard
More informationNetPay for... www.netpay.ie
NetPay for... NetPay for... Software Developers Billing system software and the development of applications with integrated payment features is big business. Developers continue to look for new and innovative
More informationWhite Paper. SIP Trunking. Abstract
White Paper SIP Trunking Abstract This paper provides a brief description of SIP Trunks, how they are deployed and the benefits widely put forward in the marketplace as a reason for adopting them. Analysts
More informationThe Business Value of Call Accounting
WHITE PAPER The Business Value of Call Accounting How Call Accounting Software Helps Reduce Business Expenses and Improve Productivity Introduction Call accounting software has been available for more
More informationUnderstanding The Benefits Of Unified Communications And Hosted VoIP
Understanding The Benefits Of Unified Communications And Hosted VoIP oip Having Unified Communications (UC) in place can benefit not only your organisations but also your employees and customers. The Benefits
More informationTable of Contents. CallPro CRM CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2
Table of Contents CallPro CRM CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2 CallPro CRM CloudCall - Administration Guide 3 Installation & Configuration
More informationSage 300 ERP 2014 Compatibility guide
Sage 300 ERP 2014 Compatibility guide 03 17 2014 Table of contents 1.0 Overview 3 1.1 Overview 3 1.1.1 Unlisted platforms are not supported 3 1.1.2 Product updates and program fixes 3 1.1.3 Compatibility
More informationTMS launches HOSTED VOICE solution to the channel
TMS launches HOSTED VOICE solution to the channel "Great news" we have taken away ALL the barriers to selling 'hosted' voice! YOUR salespeople can now earn more upfront commission selling a hosted solution
More informationFeature List. Freight.Ware for Brokers. Included Features: 1 P a g e. 5501 NE 109 th Court Suite H Vancouver, Wa 98662 * (360) 896-6699 *
Freight.Ware for Brokers Included Features: Explorer Style menu system Menu-Level Security SQL Server 2005 / 2008 based Full-charge integrated Accounting Management Information Center Optional Mileage
More informationWhitePaper. The Business Value of Call Accounting Software How Call Accounting Helps Reduce Telecom Expenses and Improve Productivity
The Business Value of Call Accounting Software How Call Accounting Helps Reduce Telecom Expenses and Improve Productivity WhitePaper We innovate. You benefit. The Business Value of Call Accounting Software
More informationNetwrix Auditor for Exchange
Netwrix Auditor for Exchange Quick-Start Guide Version: 8.0 4/22/2016 Legal Notice The information in this publication is furnished for information use only, and does not constitute a commitment from Netwrix
More informationSystem Requirements and Prerequisites
System Requirements and Prerequisites for the Sage 200 Suite v2011 SP5 Copyright statement Sage (UK) Limited, 2012. All rights reserved. If this documentation includes advice or information relating to
More informationCall Billing and Call Traffic Management System
MyCall System Call Billing and Call Traffic Management System Contact Persons Ann Khoo : 019-2290261 (annkhoo@ctapps.com) Website : www.ctapps.com Communication Technology Within Your Reach - 1 - Overview
More informationUnderstanding the Benefits of IBM SPSS Statistics Server
IBM SPSS Statistics Server Understanding the Benefits of IBM SPSS Statistics Server Contents: 1 Introduction 2 Performance 101: Understanding the drivers of better performance 3 Why performance is faster
More informationRESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES
Document L17 RESEARCH NOTE NETSUITE S IMPACT ON E-COMMERCE COMPANIES THE BOTTOM LINE Nucleus Research analyzed the activities of online retailers using NetSuite to assess the impact of the software on
More informationENTERPRISE VOICE SERVICE TERMS. Enterprise Voice Service Terms
Enterprise Voice Service Terms Contents 1. How these Service Terms work... 3 2. Our Obligations... 3 3. Your Obligations... 3 4. Emergency Calls... 4 5. Service Constraints... 4 6. Number Porting... 5
More informationKMnet Admin ENTERPRISE DEVICE MANAGEMENT SOFTWARE ADVANCED DEVICE MANAGEMENT SOFTWARE.
KMnet Admin ENTERPRISE DEVICE MANAGEMENT SOFTWARE ADVANCED DEVICE MANAGEMENT SOFTWARE. FAST, SIMPLE NETWORK DEVICE MANAGEMENT. UNIFIED SOFTWARE TO MANAGE DEVICES AND NETWORKS KMnet Admin is Kyocera's unified
More informationVoIP Solutions Guide Everything You Need to Know
VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,
More informationAdore Infotech. IPPHONE 2 Phone System
About Company There are many characteristics that define Adore Robust Performance, Distinctive Design, Cost efficient, Exhilarating and Refined Communication Experience. The combination of all these traits
More informationProduct Overview & Quick Start Guide
Product Overview & Quick Start Guide Table of Contents Sage CloudCall Plugin Overview 1 Company Overview 1 Product Overview 1 How to order CloudCall Click 2 Sage CloudCall - Administration Guide 3 Installation
More informationAccounting. Getting Started Guide
Accounting Getting Started Guide Sage 50 Canadian Edition Getting Started Guide Getting Started...1 Setting Up Your Company...3 Setting Up Customers and Suppliers...8 Setting Up Items... 10 Essential Tasks...
More informationSupporting the growth of your business. Service Provider Accreditation Programme
Service Provider Accreditation Programme Contents Make the most of your business... 4 Telstra International: supporting our Service Providers... 4 Selecting your level... 5 Your business... 7 How we support
More informationproducts customers orders billing finance
R6 Functional Overview products customers orders billing finance R6 Billing process Convergent billing - overcoming the billing challenges posed by Cloud, Legacy and Next Generation networks and services
More informationRed Hat Network Satellite Management and automation of your Red Hat Enterprise Linux environment
Red Hat Network Satellite Management and automation of your Red Hat Enterprise Linux environment WHAT IS IT? Red Hat Network (RHN) Satellite server is an easy-to-use, advanced systems management platform
More informationWIRELESS MARKET. Top 5 Qualities of a Successful Wireless Service Provider. Functions and features of H2O, a next-gen billing & back-office solution
HOW TO SURVIVE THE WIRELESS MARKET OVERVIEW: Top 5 Qualities of a Successful Wireless Service Provider Choosing the right BSS/OSS Functions and features of H2O, a next-gen billing & back-office solution
More informationwww.samcom.com.au Samsung OfficeServ ACD Call Centre Interactive Voice Response (IVR) Samsung OfficeServ ACD/IVR
www.samcom.com.au Samsung OfficeServ ACD Call Centre Interactive Voice Response (IVR) Samsung OfficeServ ACD/IVR OfficeServ ACD Call Centre Samsung OfficeServ ACD Call Centre is specifically tailored for
More informationRed Hat Satellite Management and automation of your Red Hat Enterprise Linux environment
Red Hat Satellite Management and automation of your Red Hat Enterprise Linux environment WHAT IS IT? Red Hat Satellite server is an easy-to-use, advanced systems management platform for your Linux infrastructure.
More informationSage 50 Accounts Professional
Sage 50 Accounts Professional Manage your day-to-day finances with Sage 50 Accounts Professional. Designed for established small to medium sized businesses, Sage 50 Accounts Professional helps you look
More informationOff-site data backup for MSPs. Richard Tubb
Off-site data backup for MSPs Richard Tubb Table of Contents About the author... 3 Executive summary... 4 Introduction... 5 The benefits of off-site backup... 6 Automated backups... 6 Verifying backup
More information