Customer Information Letter: CIL13

Transcription

1 45 rue de Villiers Neuilly sur Seine Cedex Tél. : +33 (0) Fax : +33 (0) or Customer Inmation Letter: CIL13 WARRANTY CLAIM PROCEDURE In order to facilitate the settlement and payment of your In House s, would you please, send all your In House invoices to the following address: By Mail: THALES AEROSPACE -Avionics- Attn: DFG/CG/CF/VA 25 rue Jules Védrines FRANCE Or By FAX: Same address, fax: +33 (0) Or claims.warranty@fr.thalesgroup.com Note: A detailed repair report must be joined with each claim. Air Transport and Regional and Business THALES AEROSPACE -Avionics-!"# $$#% &'( ) ) *+$$,-./.. % +$$,-./.#$ %51'67478%31%794'!13%64% Costumer Inmation Letter: CIL13 page 1 REV. 9 ATA/AL Février 2005

2 s: THALES Aerospace Business Group Organization Chart THALES Aerospace Business Group ELECTRICAL SYSTEMS (TAES) (THAV) - INFLIGHT SYSTEMS LLC LCD ACSS (TCAS Equipment) Ltd. Inc. DIELH Avionik Systeme m should contain: A. THALES Equipment Part number B. Equipment description C. Equipment serial number D. Operating / Flight hours E. Flight hours since last inspection (if applicable) F. Reason removal G. Registration number H. Position on I. Date of removal J. Date of manufacture or date of delivery of or date of delivery of the Equipment concerned or, in case of SRU, P/N and S/N of the Equipment from which the SRU has been removed. K. Results of investigation and corrective action permed L. THALES part numbers and quantity of Parts used the maintenance operation M. Operator number N. Operator date O. Repair time in hours P. Hourly Labor rate contractually agreed or request Q. Overall cost of the maintenance operation ( Parts and Labor ) For payment (by wire transfer) : Bank account coordinates Postal address of concerned Person (postal mail copy of wire transfer including s number(s)) Costumer Inmation Letter: CIL13 page 2 REV. 9 ATA/AL Février 2005

3 s: INPUT. By Mail: THALES AEROSPACE Avionics- Attn: DFG/CG/CF/VA 25 rue Jules Védrines FRANCE THALES AEROSPACE Avionics- Attn: DFG /CG/CF/VA 25 rue Jules Védrines +33 (0) original s, teardown/repair reports Air Transport Regional and Business We are managing LRU (Line Repairable Unit) with NCAGE CODE (NATO Commercial and Government Entity Code): THALES AEROSPACE -AVIONICS- (THAV): F9111 For Partners of THALES AEROSPACE AVIONICS-, refer to Costumer Inmation Letter: CIL16 available on our website ( We ARE NOT managing LRU (Line Repairable Unit) with NCAGE CODE (NATO Commercial and Government Entity Code): ELECTRICAL SYSTEMS (TAES): F0296 administrator: ELECTRICAL SYSTEMS: 33 (0) INFLIGHT SYSTEMS LLC: 0LWJ2 administrator: -IFS :Greg.MILLER@thales-avionics-us.com F9111: merger of : F0052; F0054; F0057; F0210; F0213; F0216; F0282; F2924; F6163; F6170; F6198; F6306; F8794. Costumer Inmation Letter: CIL13 page 3 REV. 9 ATA/AL Février 2005

4 s: Air Transport : ATA : Air Transport Repair Agreement (IHWRA) Labour rate copy of s, teardown/repair reports and Payment Denied Reduced CUSTOMER Worlwide THALES AEROSPACE Avionics- 105 Avenue du Général Eisenhower BP CEDEX (0) From Warranty Administrator: (x.y@thales-avionics.com) x.y@thales-avionics.com Dispute? Misunderstanding? Any type of data needed! Customer : Warranty administrator, Warranty accountant. Costumer Inmation Letter: CIL13 page 4 REV. 9 ATA/AL Février 2005

5 s: Regional and Business : ARA : Regional and Business Repair Agreement (IHWRA) Labour rate copy of s, teardown/repair reports and Payment Denied Reduced CUSTOMER Worlwide THALES AEROSPACE-Avionics- 105 Avenue du Général Eisenhower BP CEDEX (0) From Warranty Administrator: (x.y@thales-avionics.com) x.y@thales-avionics.com Dispute? Misunderstanding? Any type of data needed! Customer : Warranty administrator, Warranty accountant. Costumer Inmation Letter: CIL13 page 5 REV. 9 ATA/AL Février 2005

6 s: Payment. Air Transport Regional and Business and Payment Denied Reduced Accepted Denial fax copy By mail: Payment order : N F including : (s) number(s), requested amount and reduced s: debit note(s) number(s) with amount to reduce. 5 -= Next PAGE : DOCUMENT Reducing fax copy Debit-note (national regulation) (amount to be reduced) Next PAGE : DOCUMENT Wire transfer Customer Customer bank Costumer Inmation Letter: CIL13 page 6 REV. 9 ATA/AL Février 2005

7 s: Payment. DOCUMENT Siège Social : Aérodrome de Villacoublay - Z.A. Louis Bréguet BP Vélizy-Villacoublay Cedex - Tél. : +33 (0) Télécopieur : +33 (0) NOS REFERENCES N COMPTE N RELEVE Pour toute question relative au présent bordereau veuillez vous adresser au service COMPTABILITÉ SERVICES COMPTABLES 25 RUE JULES VEDRINES MR.MICHEL JAVELAS Téléphone : en rappelant les références ci-contre F F VOS REFERENCES Payment order number VIRTUAL AIRLINES Attn : Warranty Accountant 00 Somewhere Street COUNTRYSIDE Le 07/01/2003 Your Warranty (s) reference EURO DATE N DE FACTURE OU AVOIR N PIECE COMPTABLE DEBIT CREDIT 06 / 01 / 2003 WCL CD Z GS / 01 / 2003 WCL CD Y GS Requested amount on 06 / 01 / 2003 WCL CD GS / 01 / 2003 WCL CD ZWC012 GS / 01 / 2003 WCL CD ABCD124 GS / 01 / GS / 01 / 2003 WCL VTT 0123 GS / 01 / GS / 01 / 2003 AV/FRE WCL CD ABCD124 GS / 01 / 2003 AV/FRE GS DOCUMENT «NOTE DE DEBIT» Debit-note existing on N (A fax was sent by warranty administration) reference is reduced of : reference is paid : Requested amount : EUR Minus «NOTE DE DEBIT» : EUR Equal to : EUR settled by warranty administration FOR INFORMATION DEARS SIRS, WE ORDER TO OUR BANK, BANK BANK TO SETTLE THIS NOTE AMOUNT NUT BANK, 123 STREET SOMEWHERE NBK2546ACCDD1222 YOURS FAITHFULLY. TOTAL COPY of Wire transfer order to your bank EUR Pour toute question relative au présent bordereau veuillez vous adresser au service COMPTABILITÉ For any question relative to the present list Please address the accounting department: Siège Social : Aérodrome de Villacoublay - Z.A. Louis Bréguet BP Vélizy-Villacoublay Cedex - Tél. : +33 (0) Télécopieur : +33 (0) N O T E D E D E B I T D E B I T - N O T E SERVICES COMPTABLES 25 RUE JULES VEDRINES M. JEAN LUC CALLEGARI Téléphone : Telephone : en rappelant les références ci-contre remind opposite references NOS RÉFÉRENCES OUR REFERENCES N COMPTE N DOCUMENT Account Number DEBIT-NOTE NUMBER F GS /01/2003 VIRTUAL AIRLINES Attn : Warranty Accountant 00 Somewhere Street COUNTRYSIDE V/ FACTURE: YOUR INVOICE : 07/12/2002 AV/FRE N CPTE CLIENT : A L ATTENTION DE VOTRE COMPTABILITE CLIENT CUSTOMER ACCOUNT : FOR THE ATTENTION OF YOUR ACCOUNTING DEPARTMENT POS LIBELLE QUANTITE MONTANT EUR DEBIT-NOTE on INVOICE : QUANTITY AMOUNT EUR 06 / 01 / 2003 AV/FRE M O N T A N T I N S C R I T S U R N O T R E P R O C H A I N B O R D E R E A U D E R E G L E M E N T : AMOUNT IN DEBIT ON OUR NEXT PAYMENT ORDER: Costumer Inmation Letter: CIL13 page 7 REV. 9 ATA/AL Février 2005