RIGHTS RESERVED. User Guide. GoToAssist Corporate , InnerApps, LLC. ALL RIGHTS RESERVED

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "RIGHTS RESERVED. User Guide. GoToAssist Corporate. 2008-2015, InnerApps, LLC. ALL RIGHTS RESERVED"

Transcription

1 RIGHTS RESERVED User Guide GoToAssist Corporate , InnerApps, LLC. ALL RIGHTS RESERVED

2 Identity Syncronizer GoToAssist Corporate User Guide InnerApps, LLC Kensington Lane Suite 1 Perrysburg, OH43551 Phone Fax

3 Table of Contents Identity Syncronizer Getting Started Guide... 1 Launching the GoToAssist Active Directory tab... 1 GoToAssist User Properties... 2 Enabling Client Portal... 3 Creating a New User... 5 Configuring New User Settings... 8 Unprocessed Transactions... 9 Resetting Passwords... 9 User Changes Enable, Disable, Delete... 9 User Data Syncronization Linking Accounts Security Groups Transaction Types

4 USER GUIDE Identity Syncronizer User Guide Launching the GoToAssist Active Directory tab To launch the Identity Sycnronizer GoToAssist tab you should start the Active Directory Users and Computers (ADUC) tool as you would normally. This can be found in on any domain controller under Administrative Tools on the start menu or by typing dsa.msc into Start- >Run. Once ADUC has opened, navigate to the user you wish to administer or right click on the domain and select Find to search for the user. Access the properties for the user by either double clicking the user or you my right click the user and select properties from the context menu as shown in the image above. After selecting the properties option, the Properties window for that use will be displayed. You will notice many tabs displayed along the top of this property window. Each tab represents a different configuration item for that user. Look for the tab titled GoToAssist and select that tab by left clicking it. 1

5 ` USERS GUIDE GoToAssist User Properties Once the GoToAssist tab is selected you will a window similar to the one below: 1. User Name: This displays the User Name for the currently selected user. This is also known as the SAMAccountName. 2. Password: If enabled, this field specifies the current password for the user. This password field is only enabled if the Syncronization check box is unchecked. Passwords entered here will not be displayed but will show asterisk (*) characters. 3. GoToAssist Account Enabled: When checked, this user will be enabled for GoToAssist. If unchecked then this user is currently not enabled for GoToAssist. Please note: The user will not be disabled within Active Directory by checking this box, only for GoToAssist functionality. 4. Password Syncronization: When checked, the value entered in the password field will be locked to the value stored in the Identity Syncronizer database. When unchecked the password field will be unlocked and can be edited. This password will be sent to GoToAssist when the transaction is submitted. This will not change the password for Windows and Active Directory. 5. Team: If the user is a member of a GoToAssist team that team will be reflected here

6 ` USER GUIDE Enabling GoToAssist Once a user has been enabled for GoToAssist and a team is selected, a representative will be created for the user in GoToAssist. Once the enabled checkbox is checked, the team list will be enabled.

7

8 ` Creating a New User USERS GUIDE When creating a new user in Active Directory, you can create a new GoToAssist representative as part of this process using Microsoft s standard ADUC tools. To begin, create a new Active Directory user as you would normally. The steps have been outlined below: Within Active Directory User and Computers, right-click in the appropriate Organizational Unit (OU) and select the option for New > User from the context menu: The New User dialog will be displayed and should be filled out as you normally would for any user. The first page is general user information including Name, Logon, etc. Click Next to continue.

9 ` USERS GUIDE The next page of the dialog will allow you to specify the user s password and other standard options. These should be filled out as normal. Click Next to continue. The last page of the dialog will provide you with a summary of the user being created. Click Finish to create the user.

10 ` USERS GUIDE Once the user has been created, right click on the new user and select Properties from the context menu to display the property sheet for that user. Select the GoToAssist property sheet. The user should not contain any data and should be disabled as shown in the image below:

11 ` USERS GUIDE Configuring New User Settings To create a user in GoToAssist check the box that says GoToAssist Account Enabled. This will enable the team list. Select a team from the list to which the representative will belong.

12 ` Unprocessed Transactions USERS GUIDE When displaying a User s property page you may occasionally notice that the property sheet may appear locked with a status message at the bottom of the screen indicating that there are unprocessed transactions for this user. This is indicating that there are uncommitted changes that have not yet been completed. displayed once the pending change has been completed. This message will not be The property sheet will automatically attempt to refresh the screen every 30 seconds. Once the transaction processes you will be able to manage the user s settings. Resetting Passwords Password changes made by the user at their workstation using standard Windows procedures will automatically be synchronized to GoToAssist immediately upon the user s request. Should it become necessary to reset the User s password, you may do so by using the Reset Password function within Active Directory. Right click on the user and select Reset Password from the context menu that is displayed. You will be promped for the new password and this will be automatically synchronized to GoToAssist. User Changes Enable, Disable, Delete Identity Syncronizer will automatically keep GoToAssist updated when changes are made to users that are configured for access. When a user is enabled or disabled within Active Directory (even if they are disabled for entering a password incorrectly) this change in status will be automatically replicated to GoToAssist. These changes are replicated whether they are system generated, user generator, or are automatically generated by Windows. If a user is deleted from Active Directory, that user will be automatically removed (if possible) from GoToAssist.

13 Disable User In AD 1. Disable the user s account in AD This will generate a Disable User transaction

14 4. When the transaction is complete the representative associated with the AD account will be removed

15 Delete User In AD 1. Delete the user s account in AD USERS GUIDE 2.

16 3. This will generate a Remove User transaction USERS GUIDE

17 4. When the transaction is complete the representative associated with the AD account will be removed.

18 User Data Syncronization Identity Syncronizer automatically keeps GoToAssist updated with changes in user information stored in Active Directory. This includes first name and last name information stored on the tabs within the Users Property sheet. When a change to this information is made within Active Directory, Identity Syncronizer will automatically send these change to GoToAssist to keep that information fully up-to-date with changes that are occurring. The information that is synchronized can be restricted by configuring the GoToAssist integration (see the Installation Guide) to remove certain data elements that you do not wish to have maintained. For example, in AD we have a user named GTA AutoUser that is associated with a representative

19

20 Change the user s first name and last name in AD USERS GUIDE

21 Once IDSync detects the change it will update the representative record with the new information

22

23 Linking Existing AD Accounts To Existing Representatives To associate an existing AD account to an existing representative we can use the link process. 1. Suppose we have the following representatives in GoToAssist USERS GUIDE 2. Lets create a new user in AD named gtareptolink

24

25

26 3. Open the user in AD 4. Click on the GoToAssist tab

27

28 5. Click on the link user button this will show a list of the representatives in GoToAssist Select reptolink And click ok 6. This will pull down the properties for the user and fill in the GoToAssist UI

29 7. Click Ok this will submit a link user transaction USERS GUIDE

30 8. Once the transaction processes the two accounts will be related and any changes made in AD will get updated in GoToAssist This process can also be followed to associate groups in AD with teams in GoToAssist

31 Creating Reps Automatically Using Security Groups Representatives can be automatically created by adding users to a configured security group in AD 1. Create a new group in AD named IDSync Auto Group. (A linked group can also be used) USERS GUIDE 2. Open the new group in AD

32 3. Click on the GoToAssist tab 4. Check the GoToAssist enabled checkbox and select the portal it will be part of

33 5. Click OK this will submit an update group and an enable group transaction 6. Once those transactions complete the team will be visible in the GoToAssist interface

34 7. Next create some users in AD gtaautouser and gtaautouser2 8. Change password transactions will get generated for the new users

35 9. Open IDSync Auto Group in AD 10. Click on the members tab and add gtaautouser and gtaautouser2 to the group

36 11. Click Ok this will generate an add membership transaction for each user added USERS GUIDE

37 12. Once the transactions have processed representatives will get generated for these two users in GoToAssist with the permissions inherited from the groups (team, enablement state, password sync) 13. The process works similarly when removing a user from a group. If the user is removed from a group and is not a member of any other configured group the representative associated with the user will be removed.

38 Transaction Types Below is a list of transaction types in IDSync 1. Change Password changes the user s password on the target system if the user is linked 2. Update User updates a representative s account 3. Enable User enables a representative s account 4. Disable User disables a representative s account 5. Remove User removes a representative s account 6. Add Membership adds the user to an AD group. If he group is configured and the user does not have a GoToAssist account one will be created. 7. Remove Membership removes a user from an AD group. If the user inherits GoToAssist properties from the group those properties will be removed when they are removed from the group 8. Link User creates an association between an existing AD user and an existing GoToAssist representative 9. Unlink User removes the association between an AD user and GoToAssist representative. No changes will be made to the GoToAssist representative 10. Update Group changes a groups GoToAssist properties 11. Enable Group enables GoToAssist for the group 12. Disable Group disables GoToAssist for the group 13. Remove Group removes the team from GoToAssist if the group is associated with a tema 14. Link Group associates a group in AD with a team in GoToAssist 15. Unlink Group- removes the association between an AD group and a GoToAssist team. No changes are made to the GoToAssist team

Getting Started. Autotask Integration 2008-2011, INNERAPPS, LLC. ALL RIGHTS RESERVED

Getting Started. Autotask Integration 2008-2011, INNERAPPS, LLC. ALL RIGHTS RESERVED Getting Started Autotask Integration 2008-2011, INNERAPPS, LLC. ALL RIGHTS RESERVED Identity Syncronizer Autotask MMC Getting Started Guide InnerApps, LLC 28366 Kensington Lane Suite 1 Perrysburg, OH43551

More information

Active Directory Management. User Interface Guide

Active Directory Management. User Interface Guide Active Directory Management User Interface Guide Document Revision Date: April 15, 2013 Active Directory Management User Interface Guide i Contents Launching the Hosted Exchange Tab - Active Directory

More information

Cloud Services ADM. User Interface Guide

Cloud Services ADM. User Interface Guide Cloud Services ADM User Interface Guide 10/15/2014 CONTENTS Launching the Hosted Exchange Tab - Active Directory Users and Computers... 1 User Properties... 2 Exchange Properties... 3 Creating a New User...

More information

ThinManager and Active Directory

ThinManager and Active Directory ThinManager and Active Directory Use the F1 button on any page of a ThinManager wizard to launch Help for that page. Visit http://www.thinmanager.com/kb/index.php/special:allpages for a list of Knowledge

More information

IDSync Photo Synchronization - User Guide For. Active Directory & Parallels Automation APS2. 2008-2014, InnerApps, LLC. ALL RIGHTS RESERVED

IDSync Photo Synchronization - User Guide For. Active Directory & Parallels Automation APS2. 2008-2014, InnerApps, LLC. ALL RIGHTS RESERVED IDSync Photo Synchronization User Guide For Active Directory & Parallels Automation APS2 2008-, InnerApps, LLC. ALL RIGHTS RESERVED Page 1 of 22 Table of Contents Overview - IDSync Photo Synchronization...

More information

June 2012 FORESTSAFE 4 ENTARIAN LIMITED. ForestSafe Service Configuration Adrian Owen and Jani Järvinen

June 2012 FORESTSAFE 4 ENTARIAN LIMITED. ForestSafe Service Configuration Adrian Owen and Jani Järvinen June 2012 ENTARIAN LIMITED FORESTSAFE 4 ForestSafe Adrian Owen and Jani Järvinen Table of Contents 1 INTRODUCTON...3 2 LOCAL ADMINISTRATOR GROUP...3 2.1 STEPS...3 2.2 VERIFICATION...3 3 WINDOWS DOMAIN

More information

Tool Tip. SyAM Management Utilities and Non-Admin Domain Users

Tool Tip. SyAM Management Utilities and Non-Admin Domain Users SyAM Management Utilities and Non-Admin Domain Users Some features of SyAM Management Utilities, including Client Deployment and Third Party Software Deployment, require authentication credentials with

More information

Group Management Server User Guide

Group Management Server User Guide Group Management Server User Guide Table of Contents Getting Started... 3 About... 3 Terminology... 3 Group Management Server is Installed what do I do next?... 4 Installing a License... 4 Configuring

More information

Nexxis User Management

Nexxis User Management User Manual Version 5.0 Nexxis User Management Nexxis User Management v5.0 User Manual Copyright 2011 Labtronics Inc. Printed in Canada. Windows is a registered trademark of Microsoft Corporation. Microsoft

More information

Configuring Microsoft Active Directory for Cisco WAAS Encrypted MAPI Acceleration

Configuring Microsoft Active Directory for Cisco WAAS Encrypted MAPI Acceleration White Paper Configuring Microsoft Active Directory for Cisco WAAS Encrypted MAPI Acceleration Abstract The most current versions of Exchange-based email solutions from Microsoft (MAPI) contain data encryption

More information

AD Self Password Reset Installation and configuration

AD Self Password Reset Installation and configuration AD Self Password Reset Installation and configuration AD Self Password Reset Installation 1 Manual v1.4 Table of Contents TABLE OF CONTENTS 2 SUMMARY 3 INSTALLATION 4 REMOVAL 6 AD SELF PASSWORD RESET CONFIGURATION

More information

Administration Guide. . All right reserved. For more information about Specops Password Sync and other Specops products, visit www.specopssoft.

Administration Guide. . All right reserved. For more information about Specops Password Sync and other Specops products, visit www.specopssoft. Administration Guide. All right reserved. For more information about Specops Password Sync and other Specops products, visit www.specopssoft.com Copyright and Trademarks Specops Password Sync is a trademark

More information

Create, Link, or Edit a GPO with Active Directory Users and Computers

Create, Link, or Edit a GPO with Active Directory Users and Computers How to Edit Local Computer Policy Settings To edit the local computer policy settings, you must be a local computer administrator or a member of the Domain Admins or Enterprise Admins groups. 1. Add the

More information

2008-2011, InnerApps, LLC. ALL RIGHTS RESERVED. Install Guide

2008-2011, InnerApps, LLC. ALL RIGHTS RESERVED. Install Guide 2008-2011, InnerApps, LLC. ALL RIGHTS RESERVED Install Guide System Requirements.NET framework 3.5 SP1 Windows Server 2003 or above 2GB RAM minimum 2GHz Processor SQL Server 2005+ (or SQL Express if no

More information

FastPass Password Manager Version 3.5.1

FastPass Password Manager Version 3.5.1 FastPass Password Manager Version 3.5.1 Document Title Delegating permissions in Active Directory Document Classification Confidential Document Revision B Document Status Final Document Date August 21,

More information

SharePoint AD Information Sync Installation Instruction

SharePoint AD Information Sync Installation Instruction SharePoint AD Information Sync Installation Instruction System Requirements Microsoft Windows SharePoint Services V3 or Microsoft Office SharePoint Server 2007. License management Click the trial link

More information

Integrating LANGuardian with Active Directory

Integrating LANGuardian with Active Directory Integrating LANGuardian with Active Directory 01 February 2012 This document describes how to integrate LANGuardian with Microsoft Windows Server and Active Directory. Overview With the optional Identity

More information

FuseMail- Exchange ControlPanel Admin Guide Feb.27-14 V1.0. Exchange ControlPanel Administration Guide

FuseMail- Exchange ControlPanel Admin Guide Feb.27-14 V1.0. Exchange ControlPanel Administration Guide Exchange ControlPanel Administration Guide Table of Contents Top Level Portal Administration... 4 Signing In to Control Panel... 4 Restoring Account Password... 5 Change Account Details... 7 Viewing Account

More information

Security Assertion Markup Language (SAML) Site Manager Setup

Security Assertion Markup Language (SAML) Site Manager Setup Security Assertion Markup Language (SAML) Site Manager Setup Trademark Notice Blackboard, the Blackboard logos, and the unique trade dress of Blackboard are the trademarks, service marks, trade dress and

More information

UNCLASSIFIED DISABLING USB STORAGE DEVICES THROUGH GROUP POLICY

UNCLASSIFIED DISABLING USB STORAGE DEVICES THROUGH GROUP POLICY DISABLING USB STORAGE DEVICES THROUGH GROUP POLICY 1. Logon to Domain Controller 1 (DC01) 2. Open Admin Tools 3. Navigate to the Workstations OU 4. Right click and select New Organizational Unit See Figure

More information

Windows Firewall Configuration with Group Policy for SyAM System Client Installation

Windows Firewall Configuration with Group Policy for SyAM System Client Installation with Group Policy for SyAM System Client Installation SyAM System Client can be deployed to systems on your network using SyAM Management Utilities. If Windows Firewall is enabled on target systems, it

More information

RoomWizard Synchronization Software Manual Installation Instructions

RoomWizard Synchronization Software Manual Installation Instructions 2 RoomWizard Synchronization Software Manual Installation Instructions Table of Contents Exchange Server Configuration... 4 RoomWizard Synchronization Software Installation and Configuration... 5 System

More information

Dell Active Administrator 7.5. User Guide

Dell Active Administrator 7.5. User Guide Dell Active Administrator 7.5 2015 Dell Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software

More information

Chapter. Managing Group Policy MICROSOFT EXAM OBJECTIVES COVERED IN THIS CHAPTER:

Chapter. Managing Group Policy MICROSOFT EXAM OBJECTIVES COVERED IN THIS CHAPTER: Chapter 10 Managing Group Policy MICROSOFT EXAM OBJECTIVES COVERED IN THIS CHAPTER: Implement and troubleshoot Group Policy. Create a Group Policy object (GPO). Link an existing GPO. Delegate administrative

More information

Managing External Users to NIH Active Directory

Managing External Users to NIH Active Directory NIH Center for Information Technology 12 South Drive, Bethesda, Maryland 20892 CIT Home Page: http://cit.nih.gov/ CIT Service Catalog: http://cit.nih.gov/servicecatalog/ Managing External Users to NIH

More information

SYNTHESYS MANAGEMENT User Management

SYNTHESYS MANAGEMENT User Management SYNTHESYS MANAGEMENT User Management Synthesys.Net User Management 1 SYNTHESYS.NET USER MANAGEMENT INTRODUCTION...3 STARTING SYNTHESYS USER MANAGEMENT...4 Viewing User Details... 5 Locating individual

More information

Installing Windows Server Update Services (WSUS) on Windows Server 2012 R2 Essentials

Installing Windows Server Update Services (WSUS) on Windows Server 2012 R2 Essentials Installing Windows Server Update Services (WSUS) on Windows Server 2012 R2 Essentials With Windows Server 2012 R2 Essentials in your business, it is important to centrally manage your workstations to ensure

More information

Installation Guide. . All right reserved. For more information about Specops Deploy and other Specops products, visit www.specopssoft.

Installation Guide. . All right reserved. For more information about Specops Deploy and other Specops products, visit www.specopssoft. . All right reserved. For more information about Specops Deploy and other Specops products, visit www.specopssoft.com Copyright and Trademarks Specops Deploy is a trademark owned by Specops Software. All

More information

ECAT SWE Exchange Customer Administration Tool Web Interface User Guide Version 6.7

ECAT SWE Exchange Customer Administration Tool Web Interface User Guide Version 6.7 ECAT SWE Exchange Customer Administration Tool SWE - Exchange Customer Administration Tool (ECAT) Table of Contents About this Guide... 3 Audience and Purpose... 3 What is in this Guide?... 3 CA.mail Website...

More information

Instructions for Microsoft Outlook 2003

Instructions for Microsoft Outlook 2003 ElkhartNet, Inc. is dedicated to providing our email customers with excellent service and support. In a targeted effort to reduce SPAM and to provide more secure and faster email, we are changing our outgoing

More information

BSDI Advanced Fitness & Wellness Software

BSDI Advanced Fitness & Wellness Software BSDI Advanced Fitness & Wellness Software 6 Kellie Ct. Califon, NJ 07830 http://www.bsdi.cc INSTRUCTION SHEET FOR MOVING YOUR DATABASE FROM ONE COMPUTER TO ANOTHER This document will outline the steps

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

Virto Password Reset Web Part for SharePoint. Release 3.1.0. Installation and User Guide

Virto Password Reset Web Part for SharePoint. Release 3.1.0. Installation and User Guide Virto Password Reset Web Part for SharePoint Release 3.1.0 Installation and User Guide 2 Table of Contents OVERVIEW... 3 SYSTEM REQUIREMENTS... 3 OPERATING SYSTEM... 3 SERVER... 3 BROWSER... 4 INSTALLATION...

More information

Using LifeSize systems with Microsoft Office Communications Server 2007. Server Setup

Using LifeSize systems with Microsoft Office Communications Server 2007. Server Setup Using LifeSize systems with Microsoft Office Communications Server 2007 This technical note describes the steps to integrate a LifeSize video communications device with Microsoft Office Communication Server

More information

Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link.

Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link. 1 Access your Insurance Agent s web site using the URL the agency has provided you. Click on the Service 24/7 Link. You will need to enter your Email Address and Password assigned to you by your Agent.

More information

Active Directory Management. Agent Deployment Guide

Active Directory Management. Agent Deployment Guide Active Directory Management Agent Deployment Guide Document Revision Date: April 26, 2013 Active Directory Management Deployment Guide i Contents System Requirements... 1 Hardware Requirements... 2 Agent

More information

Unleash the Power of e-learning

Unleash the Power of e-learning Unleash the Power of e-learning Version 1.5 November 2011 Edition 2002-2011 Page2 Table of Contents ADMINISTRATOR MENU... 3 USER ACCOUNTS... 4 CREATING USER ACCOUNTS... 4 MODIFYING USER ACCOUNTS... 7 DELETING

More information

Active Directory Management. Agent Deployment Guide

Active Directory Management. Agent Deployment Guide Active Directory Management Agent Deployment Guide Document Revision Date: June 12, 2014 Active Directory Management Deployment Guide i Contents System Requirements...1 Hardware Requirements...1 Installation...3

More information

Upgrading User-ID. Tech Note PAN-OS 4.1. 2011, Palo Alto Networks, Inc.

Upgrading User-ID. Tech Note PAN-OS 4.1. 2011, Palo Alto Networks, Inc. Upgrading User-ID Tech Note PAN-OS 4.1 Revision B 2011, Palo Alto Networks, Inc. Overview PAN-OS 4.1 introduces significant improvements in the User-ID feature by adding support for multiple user directories,

More information

Cloud Services ADM. Agent Deployment Guide

Cloud Services ADM. Agent Deployment Guide Cloud Services ADM Agent Deployment Guide 10/15/2014 CONTENTS System Requirements... 1 Hardware Requirements... 1 Installation... 2 SQL Connection... 4 AD Mgmt Agent... 5 MMC... 7 Service... 8 License

More information

Dadeschools.net Site Administrator Security Settings Request for Comment (RFC)

Dadeschools.net Site Administrator Security Settings Request for Comment (RFC) Dadeschools.net Site Administrator Security Settings Request for Comment (RFC) This RFC was prepared by the Information Technology Services (ITS) Department of Miami-Dade County Public Schools (M-DCPS).

More information

ICP Data Entry Module Training document. HHC Data Entry Module Training Document

ICP Data Entry Module Training document. HHC Data Entry Module Training Document HHC Data Entry Module Training Document Contents 1. Introduction... 4 1.1 About this Guide... 4 1.2 Scope... 4 2. Step for testing HHC Data Entry Module.. Error! Bookmark not defined. STEP 1 : ICP HHC

More information

FOREFRONT IDENTITY MANAGEMENT

FOREFRONT IDENTITY MANAGEMENT FOREFRONT IDENTITY MANAGEMENT March 13, 2015 Page 2 Module One... 6 User Creation And Synchronization Process... 6 Agency Roles And Responsibilities... 7 Logging Into Forefront Identity Manager Portal

More information

Ecora Enterprise Auditor Instructional Whitepaper. Who Made Change

Ecora Enterprise Auditor Instructional Whitepaper. Who Made Change Ecora Enterprise Auditor Instructional Whitepaper Who Made Change Ecora Enterprise Auditor Who Made Change Instructional Whitepaper Introduction... 3 Purpose... 3 Step 1 - Enabling audit in Windows...

More information

Group Policy 21/05/2013

Group Policy 21/05/2013 Group Policy Group Policy is not a new technology for Active Directory, but it has grown and improved with every iteration of the operating system and service pack since it was first introduced in Windows

More information

System Administration and Log Management

System Administration and Log Management CHAPTER 6 System Overview System Administration and Log Management Users must have sufficient access rights, or permission levels, to perform any operations on network elements (the devices, such as routers,

More information

CONFIGURING TARGET ACTIVE DIRECTORY DOMAIN FOR AUDIT BY NETWRIX AUDITOR

CONFIGURING TARGET ACTIVE DIRECTORY DOMAIN FOR AUDIT BY NETWRIX AUDITOR CONFIGURING TARGET ACTIVE DIRECTORY DOMAIN FOR AUDIT BY NETWRIX AUDITOR TECHNICAL ARTICLE Product Version: 5.0 July 2013. Legal Notice The information in this publication is furnished for information use

More information

Using LDAP Authentication in a PowerCenter Domain

Using LDAP Authentication in a PowerCenter Domain Using LDAP Authentication in a PowerCenter Domain 2008 Informatica Corporation Overview LDAP user accounts can access PowerCenter applications. To provide LDAP user accounts access to the PowerCenter applications,

More information

Use the below instructions to configure your wireless settings to connect to the secure wireless network using Microsoft Windows Vista/7.

Use the below instructions to configure your wireless settings to connect to the secure wireless network using Microsoft Windows Vista/7. Use the below instructions to configure your wireless settings to connect to the secure wireless network using Microsoft Windows Vista/7. 1. Click the Windows Start button, then Control Panel How-To-WCC-Secure-Windows-7-11/4/2010-4:09

More information

EIOBoard Integration with Outlook and Exchange

EIOBoard Integration with Outlook and Exchange Savance Phone: 248-478-2555 Fax: 248-478-3270 www.eioboard.com support@eioboard.com www.savance.com 2014 Table of Contents Overview 3 Exchange Calendar Sync 3 1 Connect... to Exchange 3 2 Exchange... Sync

More information

Binding an OS X computer to Active Directory at NEIU (Existing User)

Binding an OS X computer to Active Directory at NEIU (Existing User) Binding an OS X computer to Active Directory at NEIU (Existing User) The instructions in this guide assume that a local Administrator account is available on the Macintosh computer. These instructions

More information

User Management Tool 1.5

User Management Tool 1.5 User Management Tool 1.5 2014-12-08 23:32:23 UTC 2014 Citrix Systems, Inc. All rights reserved. Terms of Use Trademarks Privacy Statement Contents User Management Tool 1.5... 3 ShareFile User Management

More information

Ultimus and Microsoft Active Directory

Ultimus and Microsoft Active Directory Ultimus and Microsoft Active Directory May 2004 Ultimus, Incorporated 15200 Weston Parkway, Suite 106 Cary, North Carolina 27513 Phone: (919) 678-0900 Fax: (919) 678-0901 E-mail: documents@ultimus.com

More information

Creating Home Directories for Windows and Macintosh Computers

Creating Home Directories for Windows and Macintosh Computers ExtremeZ-IP Active Directory Integrated Home Directories Configuration! 1 Active Directory Integrated Home Directories Overview This document explains how to configure home directories in Active Directory

More information

End User Configuration

End User Configuration CHAPTER114 The window in Cisco Unified Communications Manager Administration allows the administrator to add, search, display, and maintain information about Cisco Unified Communications Manager end users.

More information

Copyright Texthelp Limited All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval

Copyright Texthelp Limited All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval Copyright Texthelp Limited All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language, in any form, by any

More information

Advanced Audit Policy Configurations for LT Auditor+ Reference Guide

Advanced Audit Policy Configurations for LT Auditor+ Reference Guide Advanced Audit Policy Configurations for LT Auditor+ Reference Guide Contents WINDOWS AUDIT POLICIES REQUIRED FOR LT AUDITOR+....3 ACTIVE DIRECTORY...3 Audit Policy for the Domain...3 Advanced Auditing

More information

Colligo Contributor File Manager 4.6. User Guide

Colligo Contributor File Manager 4.6. User Guide Colligo Contributor File Manager 4.6 User Guide Contents Colligo Contributor File Manager Introduction... 2 Benefits... 2 Features... 2 Platforms Supported... 2 Installing and Activating Contributor File

More information

Joining. Domain. Windows XP Pro

Joining. Domain. Windows XP Pro Joining a Domain in Windows XP Pro Table of Content HOW DO I CHANGE A COMPUTER'S DESCRIPTION, NAME, OR JOIN A DOMAIN IN WINDOWS XP PRO?... 1 TO ADD A COMPUTER DESCRIPTION... 1 TO CHANGE A COMPUTER NAME...

More information

Security Administrator s Cookbook

Security Administrator s Cookbook Sitecore CMS 6 Security Administrator s Cookbook Rev: 8.28.2013 Sitecore CMS 6 Security Administrator s Cookbook A Practical Guide to Administering Security in Sitecore Table of Contents Chapter 1 Introduction...

More information

Security Guidelines for MapInfo Discovery 1.1

Security Guidelines for MapInfo Discovery 1.1 Security Guidelines for MapInfo Discovery 1.1 This paper provides guidelines and detailed instructions for improving the security of your Mapinfo Discovery deployment. In this document: Overview.........................................

More information

Server Installation: ServerTools

Server Installation: ServerTools Server Installation: ServerTools ServerTools Page 1 Table of Contents To Install ServerTools...3 Backup and Restore...6 Purpose...6 Background...6 Requirements...6 Creating a Backup Schedule using the

More information

UOFL SHAREPOINT ADMINISTRATORS GUIDE

UOFL SHAREPOINT ADMINISTRATORS GUIDE UOFL SHAREPOINT ADMINISTRATORS GUIDE WOW What Power! Learn how to administer a SharePoint site. [Type text] SharePoint Administrator Training Table of Contents Basics... 3 Definitions... 3 The Ribbon...

More information

HELP DOCUMENTATION SSRPM WEB INTERFACE GUIDE

HELP DOCUMENTATION SSRPM WEB INTERFACE GUIDE HELP DOCUMENTATION SSRPM WEB INTERFACE GUIDE Copyright 1998-2013 Tools4ever B.V. All rights reserved. No part of the contents of this user guide may be reproduced or transmitted in any form or by any means

More information

Owner of the content within this article is www.msexchange.org Written by Marc Grote www.it-training-grote.de

Owner of the content within this article is www.msexchange.org Written by Marc Grote www.it-training-grote.de Owner of the content within this article is www.msexchange.org Written by Marc Grote www.it-training-grote.de Exchange 2003 - User, groups, distribution list and contact management with Windows 2003 Active

More information

LinkPoint Connect for Microsoft CRM Synchronization Tutorial Lotus Notes Edition

LinkPoint Connect for Microsoft CRM Synchronization Tutorial Lotus Notes Edition LinkPoint Connect for Microsoft CRM Synchronization Tutorial Lotus Notes Edition Lotus Notes Synchronization Capabilities Synchronize Calendars, Contacts and Tasks Synchronization can run either manually

More information

1. Set Daylight Savings Time... 3. 2. Create Migrator Account... 3. 3. Assign Migrator Account to Administrator group... 4

1. Set Daylight Savings Time... 3. 2. Create Migrator Account... 3. 3. Assign Migrator Account to Administrator group... 4 1. Set Daylight Savings Time... 3 a. Have client log into Novell/Local Machine with Administrator Account...3 b. Access Adjust Date/Time...3 c. Make sure the time zone is set to Central Time...3 2. Create

More information

How to monitor AD security with MOM

How to monitor AD security with MOM How to monitor AD security with MOM A article about monitor Active Directory security with Microsoft Operations Manager 2005 Anders Bengtsson, MCSE http://www.momresources.org November 2006 (1) Table of

More information

Windows XP Exchange Client Installation Instructions

Windows XP Exchange Client Installation Instructions WINDOWS XP with Outlook 2003 or Outlook 2007 1. Click the Start button and select Control Panel: 2. If your control panel looks like this: Click Switch to Classic View. 3. Double click Mail. 4. Click show

More information

Certificate Management for your ICE Server

Certificate Management for your ICE Server Certificate Management for your ICE Server Version 2.23.301 Contact: sales@ingenius.com +1-613-591-9002 x3000 TRADEMARKS InGenius, InGenius Connector Enterprise and the InGenius logo are trademarks of

More information

Managing Users, Computers, & Groups

Managing Users, Computers, & Groups Managing Users, Computers, & Groups IN THE AGNET.TAMU.EDU ACTIVE DIRECTORY DOMAIN Active Directory Administrative Center Managing Computers Managing Users & Groups Managing Organizational Units Introduction

More information

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion Initial Setup of Microsoft Outlook Concept This document describes the procedures for setting up the Microsoft Outlook email client to download messages from Google Mail using Internet Message Access Protocol

More information

Migrating From WVWC Mail to Google Apps

Migrating From WVWC Mail to Google Apps Migrating From WVWC Mail to Google Apps This document is intended for those users moving from WVWC s old mail server to the new Google Apps mail system. If you DO NOT have bobcats in your email address,

More information

Creating a User Profile for Outlook 2013

Creating a User Profile for Outlook 2013 Creating a User Profile for Outlook 2013 This document tells you how to create a user profile for Outlook 2013 on your computer (also known as the Outlook client). This is necessary, for example, when

More information

Pocket ESA Network Server Installation

Pocket ESA Network Server Installation Pocket ESA Network Server Installation This document details the installation and configuration of the networked version of Pocket ESA on a computer with Microsoft Windows XP/2000. Installation After agreeing

More information

HRC Advanced Citrix Troubleshooting Guide. Remove all Citrix Instances from the Registry

HRC Advanced Citrix Troubleshooting Guide. Remove all Citrix Instances from the Registry HRC Advanced Citrix Troubleshooting Guide Advanced Troubleshooting procedures: 1. Add https://mobile.hrc.army.mil to Internet Explorer s trusted sites list. Click on Tools Internet Options Security. Click

More information

Using Exclaimer Signature Manager with Office 365

Using Exclaimer Signature Manager with Office 365 Using Exclaimer Signature Manager with Office 365 www.exclaimer.com How does Signature Manager Work? Signature Manager takes an email signature template and fills it out for a specific individual using

More information

To install ZCO. Once you have the above information and the ZCO.msi installation file, use the following instructions to install ZCO.

To install ZCO. Once you have the above information and the ZCO.msi installation file, use the following instructions to install ZCO. How to Install and Use Zimbra Connector for Outlook The Zimbra Connector for Outlook (ZCO) provides real time two-way synchronization of email messages, folders including the Chats folder, tags, contacts,

More information

BounceBack User Guide

BounceBack User Guide Table Of Contents 1. Table of Contents... 2 2. 1-0 Introduction... 3 2.1 1-0: Introduction... 4 2.2 1-1: BounceBack Software Overview... 6 3. 2-0 Navigating the BounceBack Control Center... 9 3.1 2-0:

More information

PRODUCT WHITE PAPER LABEL ARCHIVE. Adding and Configuring Active Directory Users in LABEL ARCHIVE

PRODUCT WHITE PAPER LABEL ARCHIVE. Adding and Configuring Active Directory Users in LABEL ARCHIVE PRODUCT WHITE PAPER LABEL ARCHIVE Adding and Configuring Active Directory Users in LABEL ARCHIVE TEKLYNX International March 19, 2010 Introduction Now more than ever, businesses large and small alike are

More information

Outlook Web Access (OWA) User Guide

Outlook Web Access (OWA) User Guide Outlook Web Access (OWA) User Guide September 2010 TABLE OF CONTENTS TABLE OF CONTENTS... 2 1.0 INTRODUCTION... 4 1.1 OUTLOOK WEB ACCESS SECURITY CONSIDERATIONS... 4 2.0 GETTING STARTED... 5 2.1 LOGGING

More information

TechNote. Contents. Introduction. System Requirements. SRA Two-factor Authentication with Quest Defender. Secure Remote Access.

TechNote. Contents. Introduction. System Requirements. SRA Two-factor Authentication with Quest Defender. Secure Remote Access. Secure Remote Access SRA Two-factor Authentication with Quest Defender SonicOS Contents Introduction... 1 System Requirements... 1 Defender Configuration... 2 Dell SonicWALL SRA Configuration... 18 Two-factor

More information

Learning Series. Volume 12: Configuration

Learning Series. Volume 12: Configuration Learning Series Volume 12: Configuration NOTICES ServicePRO Learning Series Edition November 2014 HelpSTAR and ServicePRO are registered trademarks of Help Desk Technology International Corporation. This

More information

eadvantage Certificate Enrollment Procedures

eadvantage Certificate Enrollment Procedures eadvantage Certificate Enrollment Procedures Purpose: Instructions for members to obtain a digital certificate which is a requirement to conduct financial transactions with the Federal Home Loan Bank of

More information

SWCS 4.2 Client Configuration Users Guide Revision 49. 11/26/2012 Solatech, Inc.

SWCS 4.2 Client Configuration Users Guide Revision 49. 11/26/2012 Solatech, Inc. SWCS 4.2 Client Configuration Users Guide Revision 49 11/26/2012 Solatech, Inc. Contents Introduction... 4 Installation... 4 Running the Utility... 4 Company Database Tasks... 4 Verifying a Company...

More information

UP L18 Enhanced MDM and Updated Email Protection Hands-On Lab

UP L18 Enhanced MDM and Updated Email Protection Hands-On Lab UP L18 Enhanced MDM and Updated Email Protection Hands-On Lab Description The Symantec App Center platform continues to expand it s offering with new enhanced support for native agent based device management

More information

Redtail Integration. Establishing the Redtail Connection. 1. From the Applications dropdown, choose Setup.

Redtail Integration. Establishing the Redtail Connection. 1. From the Applications dropdown, choose Setup. In this user guide, we will demonstrate how to integrate your Redtail service into the emoney platform. This will allow the Advisor to import and link clients currently in Redtail into emoney. Establishing

More information

Changing Passwords in Cisco Unity 8.x

Changing Passwords in Cisco Unity 8.x CHAPTER 9 Changing Passwords in Cisco Unity 8.x This chapter contains the following sections: Changing Passwords for the Cisco Unity 8.x Service Accounts (Without Failover), page 9-1 Changing Passwords

More information

Appendix A How to create a data-sharing lab

Appendix A How to create a data-sharing lab Appendix A How to create a data-sharing lab Creating a lab involves completing five major steps: creating lists, then graphs, then the page for lab instructions, then adding forms to the lab instructions,

More information

Initial Setup of Microsoft Outlook with Google Apps Sync for Windows 7. Initial Setup of Microsoft Outlook with Google Apps Sync for Windows 7

Initial Setup of Microsoft Outlook with Google Apps Sync for Windows 7. Initial Setup of Microsoft Outlook with Google Apps Sync for Windows 7 Microsoft Outlook with Initial Setup of Concept This document describes the procedures for setting up the Microsoft Outlook email client to download messages from Google Mail using Internet Message Access

More information

Instructions for Configuring a SAS Metadata Server for Use with JMP Clinical

Instructions for Configuring a SAS Metadata Server for Use with JMP Clinical Instructions for Configuring a SAS Metadata Server for Use with JMP Clinical These instructions describe the process for configuring a SAS Metadata server to work with JMP Clinical. Before You Configure

More information

Protected Trust Directory Sync Guide

Protected Trust Directory Sync Guide Protected Trust Directory Sync Guide Protected Trust Directory Sync Guide 2 Overview Protected Trust Directory Sync enables your organization to synchronize the users and distribution lists in Active Directory

More information

Set up Outlook for your new student e mail with IMAP/POP3 settings

Set up Outlook for your new student e mail with IMAP/POP3 settings Set up Outlook for your new student e mail with IMAP/POP3 settings 1. Open Outlook. The Account Settings dialog box will open the first time you open Outlook. If the Account Settings dialog box doesn't

More information

Posting Job Orders. mindscope Staffing and Recruiting Software www.mindscope.com

Posting Job Orders. mindscope Staffing and Recruiting Software www.mindscope.com Posting Job Orders CURA Technical Support Email: cura_support@mindscope.com Phone: 1.888.322.2362 x 555 Posting Job Orders Page 1 Table of Contents Posting Jobs Orders... 2 Posting Jobs on Your Website...

More information

Department of Administration - Division of Finance Page 1 of 7 Health Insurance Errors Data Download Instructions

Department of Administration - Division of Finance Page 1 of 7 Health Insurance Errors Data Download Instructions Department of Administration - Division of Finance Page 1 of 7 Overview Download and correction of Health Insurance Error reports requires 3 steps: 1. Download the file. This process is somewhat automated.

More information

NETWRIX ACCOUNT LOCKOUT EXAMINER

NETWRIX ACCOUNT LOCKOUT EXAMINER NETWRIX ACCOUNT LOCKOUT EXAMINER ADMINISTRATOR S GUIDE Product Version: 4.1 July 2014. Legal Notice The information in this publication is furnished for information use only, and does not constitute a

More information

Research Data Store User Guide

Research Data Store User Guide Research Data Store User Guide Contents Accessing Research Data Store... 2 Home Screen and Navigation... 3 Getting Started... 3 What are Activities and Collections?... 3 Starred activities... 4 Activities...

More information

Does the GC have an online document management solution?

Does the GC have an online document management solution? This FAQ contains: Web File Services definition Access web file services Create a WFS folder Upload a document Email a link to a document folder Create WFS subscription Cancel existing subscription Create

More information

SOS SO S O n O lin n e lin e Bac Ba kup cku ck p u USER MANUAL

SOS SO S O n O lin n e lin e Bac Ba kup cku ck p u USER MANUAL SOS Online Backup USER MANUAL HOW TO INSTALL THE SOFTWARE 1. Download the software from the website: http://www.sosonlinebackup.com/download_the_software.htm 2. Click Run to install when promoted, or alternatively,

More information

NYSeMail Office 365 Administration Guide for Agencies

NYSeMail Office 365 Administration Guide for Agencies NYSeMail Office 365 Administration Guide for Agencies Office 365 Overview... 34 What is included... 34 Software Requirements... 34 Message Limits... 34 Provisioning... 34 Archive and Retention Policy...

More information