Oracle Enterprise Manager 10g Grid Control. Volume I Student Guide

Transcription

1 Oracle Enterprise Manager 10g Grid Control Volume I Student Guide D17244GC20 Edition 2.0 June 2006 D46462

2 Authors Aniket Raut Deirdre Matishak Bruce Ernst Technical Contributors Ana Hernandez Anil Khilani Dave LeRoy Irina Goldshteyn Joshua Solomin Julie Wong Leslie Gloyd Matt Taylor Mughees Minhas Narain Jagathesan Nicole Haba Paras Shah Ryan Lemos Sudip Datta Venkat Maddali Werner De Gruyter GES Contributors Christopher Wensley Gary Vance Lakshmi Narapareddi Tim Samosa William Prewitt Copyright 2006, Oracle. All rights reserved. Disclaimer This document contains proprietary information and is protected by copyright and other intellectual property laws. You may copy and print this document solely for your own use in an Oracle training course. The document may not be modified or altered in any way. Except where your use constitutes "fair use" under copyright law, you may not use, share, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit, or distribute this document in whole or in part without the express authorization of Oracle. The information contained in this document is subject to change without notice. If you find any problems in the document, please report them in writing to: Oracle University, 500 Oracle Parkway, Redwood Shores, California USA. This document is not warranted to be error-free. Restricted Rights Notice If this documentation is delivered to the United States Government or anyone using the documentation on behalf of the United States Government, the following notice is applicable: U.S. GOVERNMENT RIGHTS The U.S. Government s rights to use, modify, reproduce, release, perform, display, or disclose these training materials are restricted by the terms of the applicable Oracle license agreement and/or the applicable U.S. Government contract. Trademark Notice Oracle, JD Edwards, PeopleSoft, and Siebel are registered trademarks of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. Reviewers Chuan Chen Dairy Chan Deepa Pottangadi Donna Keesling Herbert Bradbury Jean-Francois Verrier Joel Goodman Lester Wells Lothar Auert Martine Justo Mary Bryksa Nitin Herekar Shankar Raman Srinivas Putrevu Stephan Lindblad Sue Jang Thomas Hoogerwerf Tony Woodell Trevor Bowen Editors Aju Kumar Nita Pavitran Graphic Designer Satish Bettegowda Publisher Srividya Rameshkumar

3 Contents Preface 1 Introduction Objectives 1-2 Grid Computing 1-3 Today s Data Center 1-5 Enterprise Grid Computing 1-6 Implement One from Many 1-7 Manage Many as One 1-9 Grid Control Solution 1-10 Enterprise Manager Product Family 1-11 Database Control 1-12 Application Server Control 1-13 Application Server Control Console for Collaboration Suite 1-14 Oracle Enterprise Manager 10g Grid Control Functionality 1-15 Oracle Enterprise Manager 10g: Management Packs 1-17 Oracle Enterprise Manager 10g: Management Plug-Ins 1-19 Course Objectives 1-21 Summary Grid Control Architecture Objectives 2-2 Grid Control Components 2-3 Managed Targets 2-6 Oracle Management Agent 2-7 Oracle Management Service 2-9 Oracle Management Repository 2-11 Accessing the Grid Control Console 2-12 Grid Control Console: Home 2-13 Grid Control Console: Targets 2-14 Grid Control Console: Deployments 2-15 Grid Control Console: Alerts 2-17 Grid Control Console: Policies 2-18 Grid Control Console: Jobs 2-19 Grid Control Console: Reports 2-20 iii

4 Grid Control Console: Setup 2-21 Grid Control Console: Preferences 2-22 Managing Very Large Grids 2-23 High Availability Configurations 2-24 Pictorial Representation of the Classroom Setup 2-25 Summary 2-26 Practice 2 Overview: Grid Control Architecture Deploying the OMS and Management Repository Objectives 3-2 Installation: Overview 3-3 Preinstallation Checks: Hardware 3-4 Preinstallation Checks: Operating System 3-5 Installation Options 3-7 Recommended Installation Option 3-9 Preparing the Database 3-10 Repository Database Configuration 3-12 Installing Additional Management Service 3-13 Recommended Multiple OMS Architecture 3-15 New Features of the R2 Installer 3-17 Summary Deploying the Oracle Management Agent Objectives 4-2 Deploying the Management Agent 4-3 Agent Installation: Agent Deploy Application 4-5 Starting Agent Deploy Application 4-7 Agent Deploy: Installation Details 4-8 Agent Deploy 4-9 Agent Installation: NFS-Mounted Agent 4-10 NFS-Mounted Agent: Installation Steps 4-11 Agent Installation: Downloadable Agent Script 4-12 Preinstallation Steps for agentdownload 4-13 Installation Steps for agentdownload 4-14 What agentdownload Does 4-16 Agent Installation: Silent Installation 4-17 Response File 4-19 Postinstallation 4-20 Configuring Monitoring Credentials 4-21 Key Configuration Files 4-22 iv

5 Target Discovery 4-23 Adding a Target Manually 4-24 Configuring Agent to Use a New Management Service 4-25 Summary of Ports Assigned 4-27 Custom Port Selection 4-28 RepManager 4-30 agentca 4-31 Summary 4-32 Practice 4 Overview: Deploying the Management Agent Securing Grid Control Objectives 5-2 Grid Control Security 5-3 Securing Grid Control 5-4 Grid Control Security Framework 5-5 Verify that Oracle Management Agents Are Secure 5-6 Managing Agent Registration Passwords 5-7 Refusing Nonsecure Uploads 5-8 Securing OMS Repository Communication 5-10 Enabling ASO for the Repository 5-11 Enabling ASO for Each OMS 5-12 Enabling ASO for the Agent 5-13 Securing Application Server Control 5-14 Enabling Enterprise Manager Security Framework 5-15 Configuring Enterprise Manager for Firewalls 5-16 Firewall Configuration for Grid Control Components 5-17 Configuring the Agent for Proxy Communication 5-19 Configuring the OMS for Proxy Communication 5-20 Authenticating Grid Control Administrators 5-21 Oracle Single Sign-On 5-22 Configuring the OMS for SSO 5-23 Enterprise User Security 5-24 Configuring the OMS for Enterprise User Security 5-25 Summary Monitoring Grid Control Objectives 6-2 Monitoring Grid Control Framework 6-3 Monitoring the Repository 6-4 Repository Operations 6-5 Management Services 6-6 v

6 Management Service Status 6-7 Management Agents 6-8 Home Directories 6-9 Management Service Home Directory 6-10 Viewing OMS Log Files 6-11 Management Repository Home Directory 6-13 Viewing Repository Log Files 6-14 Management Agent Home Directory 6-15 Viewing Agent Log Files 6-16 Controlling the Grid Control Framework 6-17 Controlling the Repository Database Listener 6-18 Controlling the Repository Database 6-19 Controlling OMS 6-21 opmnctl 6-22 emctl 6-23 Application Server Control 6-24 Starting Application Server Control 6-25 OMS Home Page 6-26 Starting, Stopping, and Restarting the OMS 6-27 Controlling Management Agent 6-28 Starting the Grid Control Framework 6-29 Stopping the Grid Control Framework 6-30 Keeping Grid Control Healthy 6-31 Backing Up Grid Control 6-32 Monitoring the EM Website Web Application 6-33 Summary 6-34 Practice 6 Overview: Monitoring Grid Control Configuring Grid Control Objectives 7-2 Roles 7-3 Privileges 7-4 System Privileges 7-5 Target Privileges 7-7 Creating Roles 7-8 Administrators 7-9 Creating Administrators 7-11 Maintaining Administrators 7-12 Preferences 7-13 Preferred Credentials 7-14 Setting Preferred Credentials 7-15 vi

7 Managing Target Subtabs 7-16 Enterprise Manager Command Line Interface 7-17 Setting Up the EM CLI 7-18 Summary 7-20 Practice 7 Overview: Configuring Grid Control Common Managed Targets: Host Objectives 8-2 Managing Hosts 8-3 Host Home Page 8-4 Host Configuration 8-5 Comparing Host Configurations 8-6 Operating System Details 8-7 Hardware Details 8-8 Monitoring Features 8-9 Log File Monitoring 8-10 Program Resource Utilization Monitoring 8-11 File and Directory Monitoring 8-12 Storage Resource Tracking 8-13 Storage Details 8-14 Host Administration 8-16 Executing a Host Command 8-17 Multitarget Host Command 8-18 Open Telnet Session 8-19 Remote File Editor 8-20 Host Performance 8-21 Drill Down for More Details 8-22 Metrics 8-23 Summary 8-24 Practice 8 Overview: Common Managed Targets: Host Common Managed Targets: Database Objectives 9-2 Ways to Manage Your Database 9-3 Grid Control Versus Database Control 9-4 Accessing Grid Control Versus Database Control 9-6 Database Home 9-7 Managing Databases 9-9 Managing Oracle 8i and Oracle 9i Databases 9-10 Monitoring Database Performance 9-12 Metric Baselines 9-13 vii

8 Baseline Normalized Views 9-14 Using Advisors in Grid Control 9-15 Diagnosing Problems Automatically 9-16 ADDM Page 9-17 SQL Details 9-18 Topology Viewer for SQL Details Plan 9-19 Session Details 9-20 Database Performance Page 9-21 Real-Time Monitoring Links 9-23 Top Activity 9-24 Top Consumers 9-26 Instance Activity 9-27 Historical SQL (AWR) 9-28 Active Session History (ASH) Report 9-29 Diagnosing Problems Interactively 9-30 Active Sessions Waiting 9-31 Hang Analysis 9-32 Practice 9 Part 1 Overview: Common Managed Targets: Oracle Database 9-33 Database Administration Features 9-34 Tablespace Extent Map 9-35 Database Auditing 9-36 Migrating to Automatic Storage Management (ASM) 9-37 Feature Usage Summary 9-38 Multitarget SQL 9-39 Database Maintenance Features 9-41 Load Data from User Files 9-42 Monitoring Real Application Clusters (RAC) 9-43 Cluster Database Topology Viewer 9-44 Data Guard Management with Grid Control 9-45 Summary 9-46 Practice 9 Part 2 Overview: Common Managed Targets: Oracle Database Common Managed Targets: Oracle Application Server Objectives 10-2 Centrally Managing Oracle Application Servers Using Grid Control 10-3 Comparing Grid Control and Application Server Control 10-4 Accessing Grid Control and Application Server Control 10-6 Grid Control Tasks for Managing Oracle Application Servers 10-7 Viewing Application Server Instances from Grid Control 10-8 Monitoring the New Target Types 10-9 Using the Oracle Application Server Farm Home Page viii

9 Using the Oracle Application Server Farm Members Page Using the Oracle Application Server Farm Topology Page Using the Oracle Application Server Cluster Home Page Using the Oracle Application Server Cluster Members Page Using the Oracle Application Server HA Group Home Page Using the Application Server Home Page Using the OC4J Home Page Viewing Applications Viewing Top JSPs Using Groups to Manage Application Server Targets Start, Stop, and Restart Application Server Components Adding Oracle Application Server to Grid Control Using the Application Servers Page Adding Application Server to Grid Control Using the AS Control Infrastructure Page Adding the Oracle Application Server Farm Configuring OracleAS Backup/Recovery Settings Scheduling OracleAS Backup Performing Recovery Monitoring Application Server Performance Improving Performance Diagnosing the Oracle Application Server Performance Viewing Top J2EE Applications Monitoring Performance of a J2EE Application Using the Application Server Performance Page Comparing Performance Across Multiple Application Servers Monitoring Performance of Oracle Application Server Farm Monitoring Performance of Oracle Application Server Cluster Monitoring Performance of HA Groups Using the System Monitoring Dashboard Monitoring Performance of Other Targets Summary Practice 10 Overview: Managing Oracle Application Server Monitoring Your Data Center Objectives 11-2 Out-of-Box Monitoring 11-3 Metric Thresholds 11-4 Changing Metric Thresholds 11-5 Changing Collection Schedules 11-6 Corrective Actions 11-7 ix

10 Defining Corrective Actions 11-8 Trivia Monitoring Templates Creating Monitoring Templates Applying Monitoring Templates Using Notifications Notification Methods Defining Addresses Notification Schedule Notification Rules Creating Notification Rules Trivia User-Defined Metrics Creating Operating System User-Defined Metrics Creating Your OS Monitoring Script Registering the Script Using SQL User-Defined Metrics Creating SQL User-Defined Metrics Blackouts Creating Blackout Ending Blackout Summary Practice 11 Overview: Monitoring Your Data Center Groups Objectives 12-2 Groups 12-3 Types of Groups 12-4 Creating Groups 12-5 Monitoring Groups 12-6 Group Charts 12-7 Administering Groups 12-8 Group Members 12-9 Using System Dashboard Using Groups in Notification Rules Redundancy Group Summary Practice 12 Overview: Working with Groups Systems and Services Objectives 13-2 Defining System 13-3 x

11 System Home Page 13-4 System Components Page 13-5 Defining Topology Relationships 13-6 Viewing System Topology 13-7 Defining Services 13-8 Types of Services 13-9 Creating a Service Supported Service Protocols Defining Availability of a Service Creating Service Tests Recording Web Transaction Using Beacons Adding a Beacon to a Web Application Configuring Beacons for SSL Transactions Defining Performance Metrics Defining Usage Metrics Viewing Test Performance Using the Topology Page Service Level Rules Defining Service Level Rules Viewing Service Level Details Root Cause Analysis (RCA) Configuring Root Cause Analysis (RCA) Using Root Cause Analysis (RCA) Monitoring Test Performance Configuring Web Cache to Monitor End-User Performance Configuring Interactive Transaction Tracing Tracing Request Performance Data Correlating Application Performance Creating Monitoring Template for Web Application Using CLI Commands for Services Summary Practice 13 Overview: Working with Systems and Services Job System Objectives 14-2 Jobs 14-3 Job Targets 14-4 Categories of Jobs 14-5 Predefined Jobs 14-6 User-Defined Jobs 14-7 xi

12 User-Defined Job Types 14-8 Create Jobs Multitask Jobs Viewing Job Activity Runs Versus Executions Reviewing Job Execution Results Job Operations Job Library Jobs Purge Policy Job Privileges Job Notifications Corrective Action Jobs Summary Practice 14 Overview: Job System Configuration Management Objectives 15-2 FAQ 15-3 Understanding Your Deployments 15-4 Viewing Your Deployments 15-5 Viewing Host Configuration 15-6 Comparing Host Configuration 15-7 Saving Host Configuration 15-8 Refreshing Host Configuration 15-9 Reviewing Operating System Configuration Reviewing Hardware Configuration Viewing Database Configuration Comparing Database Configurations Examining Initialization Parameters Viewing Application Server Configuration Comparing Application Server Configurations Searching Application Server Ports Managing Policies Out-of-Box Policies Accessing Policies Policy Rule Library Policy Violations Examining Policy Violations Client System Analyzer Accessing Client System Analyzer Accessing Client Configurations xii

13 Summary Practice 15 Overview: Managing Configurations Provisioning Objectives 16-2 Provisioning 16-3 Provisioning Concepts 16-4 Provisioning Operating System 16-6 Bare-Metal Provisioning 16-7 Cloning Oracle Home 16-8 Out-of-Box Clonable Oracle Homes 16-9 Cloning a New Cluster Extending Clusters Patching Setting Up MetaLink Using the Patch Cache Using the Critical Patch Advisory Using the Patch Wizard Using the Patch Wizard: Search by Criteria Using the Patch Wizard: Evaluate the List of Patches Using the Patch Wizard: Select Destination Using the Patch Wizard: Set Credentials Using the Patch Wizard: Stage or Apply Using the Patch Wizard: Schedule Using the Patch Wizard: Summary Patching Linux (Lights-Out Patching) Patching Linux Hosts Summary Practice 16 Overview: Provisioning Information Publisher Objectives 17-2 Overview 17-3 Report Definitions 17-4 Out-of-Box Reports 17-5 Out-of-Box Report Categories 17-6 Running an Out-of-Box Report 17-7 Anatomy of a Report 17-8 Creating Custom Reports 17-9 Report Targets Report Elements xiii

14 Report Elements: Generic Drilling Down to SQL on Existing Report Definitions Table from SQL Chart from SQL Chart from SQL: Pie Chart Chart from SQL: Bar and Line Charts Chart from SQL: Time-Series Line Chart Report Elements: Monitoring Open Alerts Metric Details Availability Timeline System Monitoring Dashboard Report Elements: Service Level Service Level Reporting: Examples Customizing the Report Layout Scheduling Reports Saving and ing Copies of Reports Access Model Enterprise Manager Reports Web Site Repository Views Summary Practice 17 Overview: Information Publisher Monitoring Oracle Collaboration Suite Objectives 18-2 Creating an Oracle Collaboration Suite Service 18-3 Preparing Oracle Collaboration Suite 18-5 Configuring the Mail Listener 18-6 Creating and Configuring the Test User 18-8 Creating the Oracle Collaboration Suite User 18-9 Configuring the Mobile Collaboration User Configuring the Content Services Test User Creating a Test Newsgroup Deploying the Agent to the Oracle Collaboration Suite Hosts Setting Up and Creating the Oracle Collaboration Suite Service in Grid Control Configuring the Mail Listener Service Creating the Ultra Search Instance Enabling the Collaboration Suites Tab Creating an Identity Management Service Steps for Creating an Identity Management Service xiv

15 Internet Directory and Single Sign-On Test Properties Creating an Oracle Collaboration Suite Service Configuring Application Services Configuration Guidelines Installing Oracle Collaboration Suite Metric and Policy Helpsets Managing Oracle Collaboration Suite Oracle Collaboration Suite Targets Page Service Home Page Oracle Collaboration Suite Dashboard Summary Management Plug-Ins Objectives 19-2 Extensibility Using Management Plug-Ins 19-3 Management Plug-Ins 19-4 Available Management Plug-Ins 19-5 Benefits of Management Plug-Ins 19-6 Support for Non-Oracle Databases 19-9 Support for Network Devices Support for Storage Devices Support for Non-Oracle J2EE Servers Support for Microsoft Middleware Importing Management Plug-Ins Deploying Management Plug-Ins Importing and Deployment: Demonstration Creating Custom Management Plug-Ins Developing Management Plug-Ins Custom Management Plug-In Home Page Using Management Plug-In Reports Summary Upgrading to Grid Control 10.2 Objectives 20-2 Upgrading from Grid Control 10.1 to Preupgrade Checks 20-4 Upgrading OMS Installed Using a New Database 20-5 Upgrading OMS Installed Using an Existing Database 20-6 Upgrading Additional OMS 20-7 Upgrading Management Agent 20-8 Upgrading Grid Control (Step-by-Step) 20-9 Summary xv

16 Appendix A: Practices Appendix B: Practice Solutions Appendix C: Repository and Management Service Installation Addendum Appendix D: Further Training and Product Resources Appendix E: Management Plug-Ins Appendix F Index xvi