NetIQ Identity Manager Setup Guide

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1 NetIQ Identity Manager Setup Guide July 2015

2 Legal Notice THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT ARE FURNISHED UNDER AND ARE SUBJECT TO THE TERMS OF A LICENSE AGREEMENT OR A NON-DISCLOSURE AGREEMENT. EXCEPT AS EXPRESSLY SET FORTH IN SUCH LICENSE AGREEMENT OR NON-DISCLOSURE AGREEMENT, NETIQ CORPORATION PROVIDES THIS DOCUMENT AND THE SOFTWARE DESCRIBED IN THIS DOCUMENT "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF EXPRESS OR IMPLIED WARRANTIES IN CERTAIN TRANSACTIONS; THEREFORE, THIS STATEMENT MAY NOT APPLY TO YOU. For purposes of clarity, any module, adapter or other similar material ("Module") is licensed under the terms and conditions of the End User License Agreement for the applicable version of the NetIQ product or software to which it relates or interoperates with, and by accessing, copying or using a Module you agree to be bound by such terms. If you do not agree to the terms of the End User License Agreement you are not authorized to use, access or copy a Module and you must destroy all copies of the Module and contact NetIQ for further instructions. This document and the software described in this document may not be lent, sold, or given away without the prior written permission of NetIQ Corporation, except as otherwise permitted by law. Except as expressly set forth in such license agreement or non-disclosure agreement, no part of this document or the software described in this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, or otherwise, without the prior written consent of NetIQ Corporation. Some companies, names, and data in this document are used for illustration purposes and may not represent real companies, individuals, or data. This document could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes may be incorporated in new editions of this document. NetIQ Corporation may make improvements in or changes to the software described in this document at any time. U.S. Government Restricted Rights: If the software and documentation are being acquired by or on behalf of the U.S. Government or by a U.S. Government prime contractor or subcontractor (at any tier), in accordance with 48 C.F.R (for Department of Defense (DOD) acquisitions) and 48 C.F.R and (for non-dod acquisitions), the government s rights in the software and documentation, including its rights to use, modify, reproduce, release, perform, display or disclose the software or documentation, will be subject in all respects to the commercial license rights and restrictions provided in the license agreement NetIQ Corporation. All Rights Reserved. For information about NetIQ trademarks, see https://www.netiq.com/company/legal/.

3 Contents About this Book and the Library 17 About NetIQ Corporation 19 Part I Introduction 21 1 Overview of the Components of Identity Manager 23 2 Creating and Maintaining Your Identity Manager Environment Designer for Identity Manager Analyzer for Identity Manager Role Administration imanager Managing Data in the Identity Manager Environment Understanding Data Synchronization Understanding Auditing, Reporting, and Compliance Understanding the Components for Synchronizing Your Identity Data Identity Vault Identity Manager Engine Remote Loader Identity Reporting Provisioning Users for Secure Access Understanding the Attestation Process in Identity Manager Understanding the Self-Service Process in Identity Manager Understanding the Components for Managing User Provisioning User Application and Roles Based Provisioning Module Identity Manager Home and Provisioning Dashboard Using Self-Service Password Management in Identity Manager Understanding the Default Self-Service Process Understanding the Legacy Password Management Provider Using Single Sign-on Access in Identity Manager Understanding Authentication with One SSO Provider Understanding the Keystore for One SSO Provider Understanding Audit Events for One SSO Provider Part II Planning to Install Identity Manager 39 5 Planning Overview Planning Checklist Understanding the Integrated and Standalone Installation Processes Understanding the Integrated Installation Process Understanding the Standalone Installation Process Recommended Installation Scenarios and Server Setup Contents 3

4 5.3.1 Send Events to an External Auditing Service without Reporting in Identity Manager Send Events to Identity Manager and Generate Reports Send Events to an External Service Before Pushing Events to Identity Manager Recommended Server Setup Selecting an Operating System Platform for Identity Manager Understanding Licensing and Activation Understanding Identity Manager Communication Understanding Language Support Translated Components and Installation Programs Special Considerations for Language Support Downloading the Installation Files Considerations and Prerequisites for Installation Installing Identity Manager in a Clustered Environment Installing Identity Manager on an RHEL 6.x Server Prerequisites for Installing on RHEL 6.x Running a Prerequisite Check on RHEL 6.x Ensuring that the RHEL 6.x Server has the Necessary Dependent Libraries Creating a Repository for the Installation Media Part III Installing the Identity Vault 57 7 Planning to Install the Identity Vault Checklist for Installing the Identity Vault Prerequisites and Considerations for Installing the Identity Vault Prerequisites for Installing the Identity Vault Prerequisites for Installing the Identity Vault as a Non-root User Prerequisites for Installing Identity Vault on a Windows Server Prerequisites for Installing the Identity Vault in a Clustered Environment Understanding Identity Manager Objects in edirectory Replicating the Objects that Identity Manager Needs on the Server Using Scope Filtering to Manage Users on Different Servers Understanding the Linux Packages in the Identity Vault Installation Kit System Requirements for the Identity Vault Preparing to Install the Identity Vault Using Escape Characters when a Container Name Includes a Period (. ) Using OpenSLP or hosts.nds for Resolving Tree Names Using a hosts.nds File to Resolve Tree Names Understanding OpenSLP Configuring SLP for the Identity Vault Improving Identity Vault Performance Using IPv6 Addresses on the Identity Vault Server Using IPv6 Addresses on Linux Servers Using IPv6 Addresses on Windows Servers Using LDAP to Communicate with the Identity Vault Installing NICI Manually on Workstations that have Management Utilities Installing NICI on Linux Servers Installing NICI on Windows Servers Installing NMAS Client Software Installing and Configuring NMAS Client Software on Linux Servers Installing NMAS Client Software on Windows Servers NetIQ Identity Manager Setup Guide

5 9 Installing the Identity Vault on a Linux Server Installing the Identity Vault as Root Installing the Identity Vault as a Non-root User Installing the Identity Vault on a Windows Server Using the Wizard to Install the Identity Vault on a Windows Server Silently Installing and Configuring the Identity Vault on a Windows Server Editing the response.ni File Performing a Silent or Unattended Installation Performing a Silent Configuration Performing a Silent Installation Combined with Configuration Installing the Identity Vault in a Clustered Environment Installing the Identity Vault in a Cluster on Linux Installing and Configuring the Identity Vault on Linux Configuring an SNMP Server in a Clustered Linux Environment Installing the Identity Vault in a Cluster on Windows Installing and Configuring the Identity Vault on Windows Configuring an SNMP Server in Clustered Windows Environments Configuring the Identity Vault after Installation Modifying the edirectory Tree and Replica Server with the ndsconfig Utility Understanding the ndsconfig Utility Parameters Adding SecretStore to the Identity Vault Schema Configuring the Identity Vault in a Specific Locale Adding a New Tree to the Identity Vault Adding a Server to an Existing Tree Removing the Identity Vault and its Database from the Server Removing an edirectory Server Object and Directory Services from a Tree Configuring Multiple Instances of the Identity Vault Managing Instances with the ndsmanage Utility Listing Identity Vault Instances Creating a New Instance in the Identity Vault Configuring and Deconfiguring an Instance in the Identity Vault Invoking a Utility for an Instance in the Identity Vault Starting and Stopping Instances in the Identity Vault Part IV Installing the Identity Manager Engine, Drivers, and Plug-ins Planning to Install the Engine, Drivers, and Plug-ins Checklist for Installing the Identity Manager Engine, Drivers, and Plug-ins Understanding the Installation Program Prerequisites and Considerations for Installing the Identity Manager Engine Considerations for Installing the Identity Manager Engine Considerations for Installing Drivers with the Identity Manager Engine System Requirements for the Identity Manager Engine Preparing to Install the Engine, Drivers, and Plug-ins Verifying Environment Variables (UNIX / Linux) for the Identity Manager Installation Stopping and Starting Identity Manager Drivers Stopping the Drivers Contents 5

6 Starting the Drivers Installing the Engine, Drivers, and imanager Plug-ins Using the Wizard to Install the Components Installing as a Root or Administrative User Installing as a Non-root User Performing a Silent Installation Completing a Non-root Installation Creating a Container for Password Policies Adding Support for Graphics in Notifications Part V Installing and Managing the Remote Loader Planning to Install the Remote Loader Checklist for Installing the Remote Loader Understanding the Remote Loader Understanding Shims Determining When to Use the Remote Loader Understanding the Java Remote Loader Understanding the Installation Program Using 32-bit and 64-bit Remote Loader on the Same Computer Prerequisites and Considerations for Installing the Remote Loader System Requirements for the Remote Loader Remote Loader 32-bit and 64-bit NET Remote Loader Java Remote Loader Installing Remote Loader Using the Wizard to Install the Remote Loader Performing a Silent Installation of the Remote Loader Installing Java Remote Loader Configuring the Remote Loader and Drivers Creating a Secure Connection to the Identity Manager Engine Understanding the Communication Process Managing Self-Signed Server Certificates Creating a Keystore File when Using SSL Connections Understanding the Configuration Parameters for the Remote Loader Configuration Parameters for the Driver Instances in the Remote Loader Understanding the Names for the Java -class Parameter Configuring the Remote Loader for Driver Instances on UNIX or Linux Configuring the Remote Loader for Driver Instances on Windows Creating a New Driver Instance in the Remote Loader on Windows Modifying an Existing Driver Instance in the Remote Loader on Windows Configuring the Java Remote Loader for Driver Instances Configuring Identity Manager Drivers to Work with the Remote Loader Verifying the Configuration Starting and Stopping the Remote Loader Starting a Driver Instance in the Remote Loader Starting Driver Instances on UNIX or Linux NetIQ Identity Manager Setup Guide

7 Starting Driver Instances on Windows Stopping a Driver Instance in the Remote Loader Part VI Installing imanager Planning to Install imanager Checklist for Installing imanager Understanding the Server and Client Versions of imanager Understanding Installation for imanager Plug-ins Prerequisites and Considerations for Installing imanager Considerations for Installing imanager Considerations for Installing imanager on a Linux Platform Considerations for Installing imanager on a Windows Platform Considerations for Installing imanager Workstation on Linux Clients Considerations for Installing imanager Workstation on Windows Clients System Requirements for imanager Server System Requirements for imanager Workstation (Client Version) Installing imanager Server and Workstation Installing imanager and imanager Workstation on Linux Installing imanager on Linux Installing imanager Workstation on Linux Clients Installing imanager and imanager Workstation on Windows Installing imanager on Windows Installing imanager Workstation on Windows Installing imanager Silently Editing the Properties File for a Customized Silent Installation Running a Silent Installation for imanager Post-Installation Tasks for imanager Replacing the Temporary Self-Signed Certificates for imanager Replacing the imanager Self-Signed Certificates on Linux Replacing the imanager Self-Signed Certificates on Windows Configuring imanager for IPv6 Addresses after Installation Specifying an Authorized User for edirectory Part VII Installing Designer for Identity Manager Planning to Install Designer Checklist for Installing Designer Prerequisites for Installing Designer System Requirements for Designer Installing Designer Using the Installation Command on Linux Running the Windows Executable File Using the Silent Installation Process Modifying an Installation Path that Includes a Space Character Contents 7

8 Part VIII Installing PostgreSQL and Tomcat for Identity Manager Planning to Install PostgreSQL and Tomcat Checklist for Installing Tomcat and PostgreSQL Understanding the Installation Process for PostgreSQL and Tomcat Prerequisites for Installing PostgreSQL Prerequisites for Installing Tomcat System Requirements for PostgreSQL System Requirements for Tomcat Installing PostgreSQL and Tomcat Using the Wizard to Install PostgreSQL and Tomcat Silently Installing Tomcat and PostgreSQL for Identity Manager Safeguarding the Passwords for a Silent Installation Silently Installing Tomcat and PostgreSQL Part IX Installing the Single Sign-on and Password Management Components Planning to Install Single Sign-on and Password Management for Identity Manager Checklist for Installing the Single Sign-on and Password Management Components Prerequisites for Installing One SSO Provider Prerequisites for Installing Self Service Password Reset System Requirements for One SSO Provider System Requirements for Self Service Password Reset Using the Apache Log4j Service to Log Sign-on and Password Events Installing Single Sign-on and Password Management for Identity Manager Using the Wizard to Install the Single Sign-on and Password Management Components Silently Installing the Single Sign-on and Password Management Components Configuring Single Sign-on Access Part X Installing the Identity Applications Planning to Install the Identity Applications Checklist for Installing the Identity Applications Understanding the Installation Files for the Identity Applications Prerequisites and Considerations for Installing the Identity Applications Installation Considerations for the Identity Applications Configuration and Usage Considerations for the Identity Applications Prerequisites and Considerations for the Application Server Prerequisites for Installing the Identity Applications in a Cluster Environment Prerequisites for Installing the Database for the Identity Applications System Requirements for the Identity Applications Preparing to the Identity Vault for the Identity Applications Adding the User Application Schema to your Audit Server as a Log Application Create a User Application Administrator Account NetIQ Identity Manager Setup Guide

9 31 Configuring the Database for the Identity Applications Configuring an Oracle Database Configuring the Character Set Configuring the Admin User Account Configuring a PostgreSQL Database Configuring a SQL Server Database Configuring the Character Set Configuring the Admin User Account Preparing Your Environment for the Identity Applications Specifying a Location for the Permission Index Preparing Your Application Server for the Identity Applications Preparing a JBoss Environment Preparing a Tomcat Environment Preparing a WebSphere Environment Preparing a Cluster for the User Application Understanding Cluster Groups in JBoss and WebSphere Environments Setting System Properties for Workflow Engine IDs Using the Same Master Key for Each User Application in the Cluster Installing the Identity Applications Checklist for Installing the Identity Applications Using the Guided Process to Install the Identity Applications Silently Installing the Identity Applications Setting Passwords in the Environment for a Silent Installation Editing the.properties File Executing a Silent Installation of the Identity Applications Post-Installation Steps for JBoss Post-Installation Steps for Tomcat Post-Installation Steps for WebSphere Configuring a WebSphere Cluster after Installing the Identity Applications Adding User Application Configuration Files and JVM System Properties Creating and Applying a Shared Library Importing the edirectory Trusted Root to the WebSphere Keystore Applying the Unrestricted Policy Files for the IBM JDK Passing the preferipv4stack Property to JVM Setting up JMS in WebSphere Disabling the Prevent HTML Framing Setting for Integrating Identity Manager with SSPR Starting the Identity Applications Starting the User Application on a JBoss or Tomcat Server Starting the User Application on the WebSphere Server Creating and Deploying the Drivers for the Identity Applications Creating the User Application Driver Creating the Role and Resource Service Driver Deploying the Drivers for the User Application Completing the Installation of the Identity Applications Manually Creating the Database Schema Using the SQL File to Generate the Database Schema Manually Creating the SQL File to Generate the Database Schema Recording the Master Key Contents 9

10 35.3 Configuring Localized User Names Configuring the Identity Vault for the Identity Applications Reconfiguring the WAR File for the Identity Applications Configuring Forgotten Password Management Using Self Service Password Reset for Forgotten Password Management Using the Legacy Provider for Forgotten Password Management Using an External System for Forgotten Password Management Updating SSPR Links on the Home Page for a Distributed or Clustered Environment Configuring the Settings for the Identity Applications Running the Identity Applications Configuration Utility User Application Parameters Identity Vault Settings Identity Vault DNs Identity Vault User Identity Identity Vault User Groups Identity Vault Certificates Server Configuration Trusted Key Store NetIQ Sentinel Digital Signature Certificate & Key Miscellaneous Container Object Authentication Parameters Authentication Server Authentication Configuration Authentication Method Password Management Novell Audit Digital Signature Certificate and Key SSO Clients Parameters Landing Dashboard RBPM Reporting DCS Driver Catalog Administrator Self Service Password Reset Reporting Parameters Delivery Configuration Report Retention Values Identity Audit Modify Locale Role Configuration Part XI Installing the Identity Reporting Components Planning to Install Identity Reporting Checklist for Installing Identity Reporting Understanding the Installation Process for the Identity Reporting Components Understanding the Installation Process for Event Auditing Service Understanding the Installation Process for Identity Reporting Understanding the Users that the Installation Process Creates Prerequisites for Installing the Identity Reporting Components Prerequisites for Event Auditing Service Prerequisites for Identity Reporting System Requirements for Identity Reporting NetIQ Identity Manager Setup Guide

11 System Requirements for the Event Auditing Service System Requirements for Identity Reporting Installing the Event Auditing Service Preparing the Environment for Event Auditing Service Using the Wizard to Install Event Auditing Service Installing Event Auditing Service Silently Installing Identity Reporting Using the Guided Process to Install Identity Reporting Installing Identity Reporting Silently Manually Generating the Database Schema Configuring Identity Reporting Configuring Identity Reporting for WebSphere Preparing WebSphere Environments Configuring the WebSphere Environment to Run as a Windows Service Configuring WebSphere for SSL Connections Adding Reporting Configuration Files and JVM System Properties Creating and Applying a Shared Library Running Reports on an Oracle Database Deploying REST APIs for Identity Reporting Managing the Drivers for Reporting Configuring Drivers for Identity Reporting Installing the Driver Packages for Identity Reporting Configuring the Managed System Gateway Driver Configuring the Driver for Data Collection Service Configuring Identity Reporting to Collect Data from the Identity Applications Deploying and Starting Drivers for Identity Reporting Deploying the Drivers Verifying that the Managed Systems are Working Starting the Drivers for Identity Reporting Backing Up the Schema for the Drivers Backing Up and Restoring the idm_rpt_data and idm_rpt_cfg Schemas Backing Up and Restoring the Public Schema Configuring the Runtime Environment Configuring the Data Collection Services Driver to Collect Data from the Identity Applications Migrating the Data Collection Service Driver Adding Support for Custom Attributes and Objects Adding Support for Multiple Driver Sets Configuring the Drivers to Run in Remote Mode with SSL Setting Auditing Flags for the Drivers Setting Audit Flags in Identity Manager Setting Audit Flags in edirectory Part XII Installing Analyzer for Identity Manager Planning to Install Analyzer Checklist for Installing Analyzer Contents 11

12 42.2 Prerequisites for Installing Analyzer System Requirements for Installing Analyzer Installing Analyzer Using the Wizard to Install Analyzer Installing Analyzer Silently Adding XULrunner to Analyzer.ini on Linux Platforms Installing an Audit Client for Analyzer Part XIII Configuring Single Sign-on Access in Identity Manager Preparing for Single Sign-on Access Using One SSO Provider for Single Sign-on Access in Identity Manager Preparing edirectory for Single Sign-on Access Modifying the Basic Settings for Single Sign-on Access Configuring Self Service Password Reset to Trust OSP Using SAML Authentication with NetIQ Access Manager for Single Sign-on Understanding Third-Party Authentication and Single Sign-On Creating and Installing SSL Certificates Creating an SSL Certificate for Access Manager Installing the Access Manager Certificate in the Identity Manager Trust Store Installing the SSL Server Certificate in the Access Manager Trust Store Configuring Identity Manager to Trust Access Manager Configuring Access Manager to Work with Identity Manager Copying the Metadata for Identity Manager Creating an Attribute Set for SAML Adding Identity Manager as a Trusted Service Provider Updating the Login Pages for Access Manager Using Kerberos for Single Sign-On Configuring the Kerberos User Account in Active Directory Configuring the Identity Applications Server Configure the End-User Browsers to Use Integrated Windows Authentication Verifying Single Sign-on Access for the Identity Applications Using SSL for Secure Communication Checklist for Ensuring SSL Connections Updating the SSL Settings in the Configuration Utility Updating the SSL Settings for Self Service Password Reset Updating the SSL Settings for the Application Server Creating a Keystore and Certificate Signing Request Enabling SSL with a Self-signed Certificate Exporting the Certificate Authority Generating the Self-signed Certificate Enabling SSL with a Signed Certificate Ensuring Client Workstations Have Certificates NetIQ Identity Manager Setup Guide

13 50 Post-Installation Tasks Configuring a Connected System Creating and Configuring a Driver Set Creating Driver Set Assigning the Default Password Policy to Driver Sets Creating the Password Policy Object in the Identity Vault Creating a Custom Password Policy Creating a Driver Defining Policies Managing Driver Activities Activating Identity Manager Installing a Product Activation Credential Reviewing Product Activations for Identity Manager and Drivers Activating Identity Manager Drivers Activating Specific Identity Manager Components Part XIV Upgrading Identity Manager Preparing to Upgrade Identity Manager Checklist for Upgrading Identity Manager Understanding Upgrade and Migration Backing Up the Current Configuration Exporting the Designer Project Exporting the Configuration of the Drivers Deleting the Telemetry Job Upgrading Identity Manager Components Upgrading Designer Upgrading imanager Upgrading imanager on Linux Upgrading imanager on Windows Upgrading imanager Silently Updating Role-Based Services Re-installing or Migrating Plug-ins for Plug-in Studio Updating imanager Plug-ins after an Upgrade or Re-installation Upgrading the Remote Loader Upgrading the Identity Manager Engine Performing a Guided Upgrade Performing a Silent Upgrade Upgrading the Identity Reporting Upgrading the Driver Packages for Identity Reporting Upgrading the Event Auditing Service Sending XDAS Events from a Windows Server to EAS Upgrading Identity Reporting Verifying the Upgrade for Identity Reporting Upgrading Analyzer Upgrading the Identity Manager Drivers Creating a New Driver Replacing Existing Content with Content from Packages Keeping the Current Content and Adding New Content with Packages Adding New Servers to the Driver Set Adding the New Server to the Driver Set Copying Server-Specific Information for the Driver Set Contents 13

14 Removing the Old Server from the Driver Set Restoring Custom Policies and Rules to the Driver Using Designer to Restore Custom Policies and Rules to the Driver Using imanager to Restore Custom Policies and Rules to the Driver Applying a Hotfix to Identity Manager Components Hotfixing the Identity Manager Engine and Remote Loader Prerequisites for Installing the Hotfix Installing the Hotfix as a Root User in GUI Mode Installing the Hotfix as a Non-Root User in GUI Mode Silently Installing the Hotfix Hotfixing an Identity Manager Driver Applying the Identity Manager Driver Hotfix as a Root User Applying the Identity Manager Driver Hotfix as a Non-Root User Part XV Migrating Identity Manager Data to a New Installation Preparing to Migrate Identity Manager Checklist for Performing a Migration Stopping and Starting Identity Manager Drivers during Migration Migrating Identity Manager to a New Server Checklist for Migrating Identity Manager Preparing Your Designer Project for Migration Migrating the Identity Manager Engine to a New Server Migrating the User Application Driver Importing a New Base Package Upgrading an Existing Base Package Deploying the Migrated Driver Upgrading the Identity Applications Completing the Migration of the Identity Applications Preparing an Oracle Database for the SQL File Flushing the Browser Cache Using the Legacy Provider or an External Provider for Managing Passwords Updating the Maximum Timeout Setting for the SharedPagePortlet Disabling the Automatic Query Setting for Groups Uninstalling Identity Manager Components Removing Objects from the Identity Vault Uninstalling the Identity Manager Engine Uninstalling the Identity Manager Engine on Linux/UNIX Uninstalling the Identity Manager Engine as a Non-root User Uninstalling the Identity Manager Engine on Windows Uninstalling the Remote Loader Uninstalling the Remote Loader on Linux/UNIX Uninstalling the Remote Loader as a Non-root User Uninstalling the Remote Loader on Windows Uninstalling the Roles Based Provisioning Module Deleting the Drivers for the Roles Based Provisioning Module Uninstalling the User Application on Linux/UNIX Uninstalling the User Application on Windows Uninstalling the Identity Reporting NetIQ Identity Manager Setup Guide

15 Deleting the Reporting Drivers Uninstalling Identity Reporting Uninstalling the Event Auditing Service Uninstalling Role Mapping Administrator Uninstalling Catalog Administrator Uninstalling edirectory Uninstalling Analyzer Uninstalling imanager Uninstalling imanager on Linux Uninstalling imanager on Windows Uninstalling imanager Workstation Uninstalling Designer Troubleshooting Troubleshooting the User Application and RBPM Installation Troubleshooting Uninstallation A Sample Identity Manager Cluster Deployment Solution 471 A.1 Prerequisites A.2 Installation Procedure A.2.1 Configuring the iscsi Server A.2.2 Configuring the iscsi initiator on all Nodes A.2.3 Partitioning the Shared Storage A.2.4 Installing the HA Extension A.2.5 Configuring the HA Cluster A.2.6 Configuring Global Cluster Options A.2.7 Configuring the OCFS Resources A.2.8 Configuring IP Resource A.2.9 Installing and Configuring edirectory and Identity Manager on Cluster Nodes A.2.10 Configuring the edirectory Resource Contents 15

16 16 NetIQ Identity Manager Setup Guide

17 About this Book and the Library The Setup Guide provides instructions for installing the NetIQ Identity Manager (Identity Manager) product. This guide describes the process for installing individual components in a distributed environment. Intended Audience This book provides information for identity architects and identity administrators responsible for installing the components necessary for building an identity management solution for their organization. Other Information in the Library For more information about the library for Identity Manager, see the Identity Manager documentation website (https://www.netiq.com/documentation/idm45/). About this Book and the Library 17

18 18 NetIQ Identity Manager Setup Guide

19 About NetIQ Corporation We are a global, enterprise software company, with a focus on the three persistent challenges in your environment: Change, complexity and risk and how we can help you control them. Our Viewpoint Adapting to change and managing complexity and risk are nothing new In fact, of all the challenges you face, these are perhaps the most prominent variables that deny you the control you need to securely measure, monitor, and manage your physical, virtual, and cloud computing environments. Enabling critical business services, better and faster We believe that providing as much control as possible to IT organizations is the only way to enable timelier and cost effective delivery of services. Persistent pressures like change and complexity will only continue to increase as organizations continue to change and the technologies needed to manage them become inherently more complex. Our Philosophy Selling intelligent solutions, not just software In order to provide reliable control, we first make sure we understand the real-world scenarios in which IT organizations like yours operate day in and day out. That's the only way we can develop practical, intelligent IT solutions that successfully yield proven, measurable results. And that's so much more rewarding than simply selling software. Driving your success is our passion We place your success at the heart of how we do business. From product inception to deployment, we understand that you need IT solutions that work well and integrate seamlessly with your existing investments; you need ongoing support and training post-deployment; and you need someone that is truly easy to work with for a change. Ultimately, when you succeed, we all succeed. Our Solutions Identity & Access Governance Access Management Security Management Systems & Application Management Workload Management Service Management About NetIQ Corporation 19

20 Contacting Sales Support For questions about products, pricing, and capabilities, contact your local partner. If you cannot contact your partner, contact our Sales Support team. Worldwide: United States and Canada: Website: Contacting Technical Support For specific product issues, contact our Technical Support team. Worldwide: North and South America: Europe, Middle East, and Africa: +353 (0) Website: Contacting Documentation Support Our goal is to provide documentation that meets your needs. The documentation for this product is available on the NetIQ website in HTML and PDF formats on a page that does not require you to log in. If you have suggestions for documentation improvements, click comment on this topic at the bottom of any page in the HTML version of the documentation posted at documentation. You can also We value your input and look forward to hearing from you. Contacting the Online User Community NetIQ Communities, the NetIQ online community, is a collaborative network connecting you to your peers and NetIQ experts. By providing more immediate information, useful links to helpful resources, and access to NetIQ experts, NetIQ Communities helps ensure you are mastering the knowledge you need to realize the full potential of IT investments upon which you rely. For more information, visit community.netiq.com. 20 NetIQ Identity Manager Setup Guide

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