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1 Welcome to the Cloud Steam Sponsoed by:
2 Entepise Cloud (HEC) Hanessing the Powe of eal- Time Business with the Simplicity of the Cloud Ben Lingwood Diecto HEC GtM
3 Entepise Cloud - Oveview Announced May 7 th & immediately available in all makets An end-to-end cloud-based infastuctue fo and selected custom and patne applications poweed by eal-time in-memoy technology with cloud simplicity Fully scalable, entepise-eady, mission citical, secue and high availability cloud sevice Cloud sevice with a full-managed sevices appoach with tusted sevices fom Bing you own License + monthly infastuctue subsciption fee Open appoach with patne ecosystem key to ou plans
4 Why ae we getting into this business? Maket is moving to the cloud So ae we Damatic acceleato fo ou business emoves baies to enty: Data centes not equipped fo moden infastuctue hadwae High-end hadwae upgades Lack of skilled intenal esouces Limited CAPEX budgets Compliments ou ange of deployment options Entepise Cloud (Fom ) One (Fom Amazon) Open Cloud Ecosystem on Pemise
5 Entepise Cloud s Unique Value Poposition Entepise Cloud is Optimized fo HEC is specifically optimized by the development oganization fo pefomance & opeations of -diven solutions Wold-class and best-un HEC has the Boadest, Deepest Pool of Expets Entepise Cloud leveages s in-house expets continuous innovation and impovement Immediate and seamless access to Development, Suppot and Application Management teams HEC has the Lowest isk No company can mitigate and HEC technical and functional isk like Time-to-esolution is damatically educed by poximity of ownes and expets
6 Entepise Data Cente
7 Entepise Cloud Global Data Cente locations Wave 1 with 4 data centes in US and Euope on announcement Custom data cente aangements fo compliance Lagest pool of high-pefomance in-memoy infastuctue Availability Tie III+ Availability Two sepaate electical powe connections Emegency powe systems: UPS batteies & Geneato with on-site fuel No down time necessay duing maintenance of the infastuctue Physical Secuity Biometic access contol Video and Senso suveillance 24 x 7 Secuity Patols Fie alam system, smoke detectos Fie potection Eathquake potection Enegy Efficiency High-density acks Cold aisle systems
8 Entepise Cloud Global Data Cente locations Wave 2 Global Availability oadmap Amstedam ot Canada ussia Santa Claa Steling China Japan Austalia Available today Planned fo 1 st half of 2014
9 Hana Entepise Cloud Secuity Secue Opeations Asset Management Change Management Incident Management Anti Vius & Malwae Management Backup / estoe Management Identity & Access Management Netwok Secuity Netwok Admission Contol Intusion Pevention Systems Netwok Filteing 2-facto Authentication Poxies Intenet Content Filteing Advanced IT Secuity Achitectue Isolated, sepaated Landscape pe Custome Secuity hadened Systems Custome data flow contol egional Data Stoage (eg EU-, US-Cloud) Secuity measues ae audited and confimed though vaious Cetifications & Attestations ISO Cetificates Theat & Vulneability Management Secuity Patch Management Penetation Testing Vulneability Scanning o o ISO9001 Quality Management System ISO27001 Infomation Secuity Management System SOC1 (ISAE3402/SSAE16) *) SOC 2 & SOC 3 *) Industy specific cetifications (on demand with business case foundation) 24 x 7 Secuity Monitoing Cente Secue Poduct Development Lifecycle Physical Secuity Video and Senso Suveillance Access Logging Secuity Guads Fie Detection and Extinguishing System Uninteuptible Powe Supply Biometic Access Contol in cetain Locations
10 Entepise Cloud Data Cente infomation Visit wwwsapdatacentecom fo a vitual tou of the new Data centes Technical, secuity and opeational oveview Cente SLA Data Cloud solution oveviews uses ou own fist custome!
11 Entepise Cloud PD QAS DEV Achitectue oveview Custome VLAN Scale (optional) NAS CI CI CI Failove sync via HS Two DB (vitual hosts) installed on the seve Initial HW footpint (AM + disc) to foesee usage fo POD local discs local discs local discs DB Backup ALTENATE DC Backup
12 Entepise Cloud Failove options Pimay Instance Backup Instance TO ecovey Costs PO TO Backup $ high high HS peload off HS peload $$ 0 med $$$ 0 low Monitoing SolMan based: Standad DB Monitoing of pimay node Monito consistency of 2nd node Decision by IT Admin to tigge Failove Failove IP ediect Failove pocedue automated via LVM 2 nd node monitoing Seamless switch fo extenal tools as client addess stays stable (to be veified!) Pepae new fallback node Pepae new fallback node Stat in LVM (egiste automatically) egiste to Monitoing
13 ILM fo achiving NetW eave Potal E P 6 1 e x t a c t o s 3 d Paty Applications NLS fo achiving B W 7 3 BusinessObjects C M 7 0 Mobility Entepise Cloud ILM fo achiving NetW eave Potal E P 6 0 DBM S e x t a c t o s 3 d Paty Applications NLS fo achiving B W 7 3 BusinessObjec ts Entepis e Cloud C M 7 0 DBM S Mobility ILM fo achivin g NetW eave Potal E P 6 0 E T L / e p li c a ti o n 3 d Paty Applications 3 d P a t y D W E T L Agile Data mats Non- Applications 3 d P a t y S A A S a p p BusinessObje cts Entepi se Cloud E T L / e p li c a ti o n C M 7 0 Mobility NetW eave Potal 3 d Paty Applications BusinessObjects Mobility E P 6 1 ( D E V ) t a n s p o t Entepise Cloud E P 6 1 ( Q A ) t a n s p o t E P 6 1 ( P O D ) Entepise Cloud Deployment options NetWeave Potal 3 d Paty Applications BusinessObj ects Mobility Typical On-pemise custome Landscape EP 60 exta ctos BW 70 CM 70 DBMS DBMS DBMS ILM fo achiving NLS fo achiving Moving entie Landscape to Cloud Moving Pat of Landscape to Cloud Meging Data into Datamat in Cloud Non-Poductive Systems in Cloud only
14 Deployment options Entepise Cloud - Poject isk and obligation fee fist stepping stone towads using End-to-end migation custome data tanspot tempoay test license migation sevice defined peiod of cloud hosting Fixed timeline and pice Entepise Cloud - Poductive Suppot custome oadmap to eal time business in acceleated and isk fee fashion Clealy defined easy to consume sevices Stingent SLA and D fo poductive mission citical opeations Single 24x7 suppot model acoss all ties following the sun Ideal stepping stone fo a cloud fist o cloud only policy Let you key uses get familia with and imagine if TAKE THE GUESS WOK OUT OF PLANNING YOU POJECT! DIFFEENTIATE YOU BUSINESS WITH EAL-TIME WITHOUT ANY DELAYS
15 Entepise Cloud The Path fo onboading systems to Entepise Cloud SYSTEM ACHITECTUE AGEED QUICK STAT IN INNOVATION CLOUD TANSITION TO HEC PODUCTION COMPLETE ALL POJECT PHASES IN HEC PODUCTIVE SOLUTION IN ENTEPISE CLOUD esponsable esponsable esponsable esponsable Poject Cloud ENTEPISE CLOUD SYSTEMS Custome Integation
16 Entepise Cloud Connectivity & sevice levels Custome 1 VPN MPLS #2 #1 Entepise Cloud Management netwok 2-facto authentication Custome 2 Shaed admin Jump host ~ MPLS #3 Entepise Cloud Administation HTTP Custome 3 3 d paty access Safety and Secuity Quality ISO 9001 Secuity BS7799 / ISO27001 IT SCM ISO22301 Sevice Management ITIL / ISO Oveall Famewok COBIT, ISACA Sevice Levels Guaanteed Availability 995% Global suppot 24 x 7 Pefomance epoting Monthly o as defined Disaste ecovey within 48 hous Ageed to windows fo patching, updates, and poject wok Incident epots, analysis, planning, & emediation coodination
17 Entepise Cloud Coe sevices with base HEC HEC Managed Sevices - Fully integated with s extended potfolio of sevices Database Management Pefom database & client upgades Pefom database backups estoe/ecove database Monito database fee space Analyze and esolve database failues Event detection & notifications Detect events pe monitoing equiements, log events, eacting to these events and monitoing the success o failue of statup/shutdown pocesses Application Specific Sevices Installation of technical SoH components, BW on & Data Mat fo net new installs Batch scheduling Pefomance Monitoing/EWA Monito disk capacity Povide tend analysis as input to capacity foecasting monthly Analyze system log and fix failues woking with custome team System Statup & shutdown Pefom system statup & shutdown Opeating System Wok with vendo to esolve Opeating System issues Monitoing memoy load & swap Apply patches to the Opeating System * full list available in HEC Sevice Catalog
18 Diffeent Suppot Models What AMS fo HEC offes you in addition to HEC HEC HEC with AMS IaaS Infastuctue as a Sevice PaaS Platfom as a Sevice SaaS Softwae as a Sevice Solution Stack On Pemise Host Build Consume Applications Data untime Middlewae Database O/S Vitualization Seves Stoage Netwoking You Manage You Manage We Manage You Manage We Manage (SLA based monthly subsciption) We Manage (SLA based monthly subsciption)
19 Entepise Cloud Optional components and commecial models Offeings Tems Bing You Own License Baseline Baseline Applications Pepetual license (Fixed) Baseline Suppot Annual contact ecommended Assessment & Advisoy Scope-based un Entepise Cloud (Vaiable) Baseline Baseline Onboading & Migation Application Management Sevices Monthly subsciption Optional Cloud Integation Sevices Scope-based
20 THANK YOU! ENTEPISE CLOUD: 24x7 custome suppot availability 100% datacente availability 100% powe availability expets in ou opeations cente Entepise gade sevice availability Disaste ecovey solutions fo mission-citical systems Ben Lingwood Diecto Entepise Cloud GtM M benlingwood@sapcom
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