RAID-01 (ciss) B mass storage driver release notes, edition 2

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1 RAID-01 (ciss) B mass storage driver release notes, edition 2 HP-UX 11i v3 HP Part Number: _ed2 Published: August 2010 Edition: 2

2 Copyright 2010 Hewlett-Packard Development Company, L.P. Legal Notices Hewlett-Packard makes no warranty of any kind with regard to this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark Acknowledgments Unix is a registered trademark of The Open Group.

3 This document provides updated information about the May 2010 release of the RAID-01 bundle for HP-UX 11i v3. Changes since edition 1 Smart Array AM311A and AM312A are added to Supported controllers (page 3). Smart Array AM311A and AM312A are added to Minimum supported RAID-01 (ciss) versions for HP-UX 11i v3, by adapter (page 4). New features supporting Smart Array AM311A and AM312A are added to New features (page 4) 1 RAID-01 overview The RAID-01 bundle contains the ciss driver, which supports the following HP Smart Array controllers running on HP-UX 11i v3 platforms: Table 1 Supported controllers Part Number Card Type Technology Smart Array 5304 A7143A PCI SCSI U160 Smart Array 6402 Smart Array 6404 A9890A A9891A PCI-X SCSI U320 Smart Array P400 AD348A AD397A PCIe SAS 3 Gb Smart Array P410i N/A (see Note) Smart Array P411 AM311A PCIe SAS 6 Gb Smart Array P700m B21 PCIe Mezzanine SAS 3 Gb Smart Array P800 AD335A PCIe Smart Array P812 AM312A PCIe SAS 6 Gb Note: Smart Array P410i is the embedded RAID controller in HP Integrity BL8X0c i2 servers. NOTE: For detailed information about which cards and features are supported on specific server models, see the HP Smart Array RAID Controllers Support Matrix at go/hpux-iocards-docs. Click the link for your HP-UX version. Support Matrix documents are listed alphabetically in the General reference section. This release includes the following components: Table 2 RAID-01 bundle components Component ciss saconfig sautil sainfo HP-UX driver HP-UX Smart Array command line configuration utility HP-UX Smart Array command line support utility HP-UX Smart Array information collection script Version B A A A RAID-01 overview 3

4 1.1 Driver versions Table 3 lists the minimum supported RAID-01 ciss driver version for each Smart Array host bus adapter: Table 3 Minimum supported RAID-01 (ciss) versions for HP-UX 11i v3, by adapter Adapter A7143A, A9890A, A9891A Smart Array P400 Smart Array P410i Smart Array P411 Smart Array P700m Smart Array P800 Smart Array P812 Minimum driver version B B B B B B B New and changed features in this release 2.1 New features The following features are new with this version of RAID-01: Support for HP Smart Array AM311A and AM312A controllers. The RAID-01 bundle now supports the HP Smart Array AM311A and AM312A controllers on servers running HP-UX 11i v3. For more information on these products, see the following documents: AM311A Smart Array P411/256 Controller for HP Integrity Servers Installation Guide AM312A Smart Array P812/1GB Controller for HP Integrity Servers Installation Guide HP Smart Array SAS Controllers for Integrity Servers Support Guide These documents are available on the HP website at: Support for firmware downloading to additional devices. The RAID-01 bundle now supports downloading firmware updates to the following devices: HP StorageWorks D2600 and D2700 Series enclosures connected to an HP AM311A or AM312A controller. Embedded SAS Expander in AM312A controller. SATA hard disks in an HP StorageWorks D2600 and D2700 Series enclosures connected to an HP AM311A or AM312A controller, when SATA support is added in a future firmware update. WARNING! HP AM311A and AM312A controllers do not support SATA disks in their initial release with adapter firmware version For the latest information on recommended adapter firmware and supported peripherals, see the HP Smart Array RAID Controllers Support Matrix at hpux-iocards-docs. Support for Host Bus Adapter (HBA) mode on HP AM311A controllers. The RAID-01 bundle now supports HBA mode with the HP AM311A Smart Array P411 controller. In HBA mode, physical disks are directly exposed to the operating system as SAS disks; the RAID features of the Smart Array controller are not used in this mode. 4

5 For more information about HBA mode, see the AM311A Smart Array P411/256 Controller for HP Integrity Servers Installation Guide at Click the link for HP-UX 11i v3. Installation guides are listed alphabetically in the Setup and install general section. Support for HP Smart Array P410i controllers. The RAID-01 bundle now supports the embedded HP Smart Array P410i controllers in HP Integrity BL8X0c i2 servers running HP-UX 11i v3. For more information on these servers, see the server documentation on the HP website at: Support for Host Bus Adapter (HBA) mode on Smart Array P410i controllers. The RAID-01 bundle now supports HBA mode on the Smart Array P410i controller. In HBA mode, physical disks are directly exposed to the operating system as SAS disks; the RAID features of the Smart Array controller are not used in this mode. HBA mode can be configured offline with the saupdate utility. For more information on determining and changing the controller mode, see the User Service Guide for your server. This document is available on the HP website at: 2.2 Changed features There are no changed features included in RAID-01 at the time of this publication. 3 Problems fixed in this version Table 4 lists the problems fixed in this version of RAID-01. Table 4 HP-UX 11i v3 May 2010 fixes RAID-01 B SR Number QXCR QXCR QXCR QXCR QXCR QXCR QXCR The sautil and saconfig utilities are enhanced to support Smart Array Advanced Pack. Disk firmware download fails on P410i. HBA firmware revision is not updated in driver structures. 32bit DMA handles need to be converted to 64bit. Firmware update of MDS600 fails, yet it displays new firmware. HP-UX ciss driver has to operate in a single mode (either RAID or HBA). The sautil and saconfig utilities are enhanced to reflect HBA mode, version info, etc. Problems fixed in recent versions Table 5 HP-UX 11i v3 March 2010 fixes RAID-01 B SR Number QXCR QXCR QXCR QXCR I/O hangs occur under heavy load. MSI-X interrupts are not assigned with HBA locality taken into consideration. The ciss driver does not support the GET_SCSI_DISK_BINDING ioctl. The ciss driver causes a panic in rare circumstances on systems with very low memory. 3 Problems fixed in this version 5

6 Table 5 HP-UX 11i v3 March 2010 fixes RAID-01 B (continued) SR Number QXCR QXCR The sautil utility does not check the battery count when a RAID 6 (ADG) volume is created. The sautil utility cannot clear the disk error and firmware error logs. Table 6 HP-UX 11i v3 September 2009 fixes RAID-01 B SR Number QXCR QXCR Performing a health check of unloaded drivers causes a system panic. In sautil command output, the card identification for Smart Array P700m and P800 are interchanged. There were no defects or fixes included in RAID-01 version B Table 7 HP-UX 11i v3 March 2009 fixes RAID-01 B SR Number QXCR The sautil utility does not display interrupt statistics when using the stat option. There were no defects or fixes included in RAID-01 version B Known problems and limitations This section provides a list of problems and limitations known to HP when these release notes were published. If workarounds are available, they are included. 4.1 For all Smart Array controllers A newly-created logical volume might not be available. When you create a new logical volume on a Smart Array controller, you must run the ioscan command to make the volume available for use. Unnecessary reboot occurs when removing the ciss driver. If you use the swremove command to remove the dynamically loaded ciss driver, the Critical Resource Analysis (CRA) can fail. This causes swremove to incorrectly reboot the system. Severity: Low Corrective Action: To avoid this CRA failure, before running swremove install patch PHCO_36356 (or a superseding patch). Patches are available from the HP IT Resource Center at: Under Maintenance and Support, click the Patch Database link, then search for the patch number. For more information on how to manage and install patches, see the Patch Management User Guide for HP-UX 11.x Systems at: NOTE: If you remove the dynamically loaded ciss driver while it is in use, or if you remove the statically loaded ciss driver at any time, you must perform a reboot. This is normal behavior under these conditions, and is not affected by patch PHCO_ Automatic hot-plug is not detected. The HP Smart Array Controllers do not automatically detect the hot-plug of internal disks. 6

7 Corrective Action: After replacing a physical disk, run the sautil command with the scan option. 4.2 For SAS (Serial-Attached SCSI) Smart Array controllers New Smart Array P700m controller installations should be on HP-UX 11i v3 March 2010 release or later. If you are considering a new installation of an HP Smart Array P700m Controller, HP recommends that you configure it on HP-UX 11i v3 March 2010 release or later. New installation of a P700m controller is not recommended on HP-UX 11i v3 releases prior to March HP-UX 11i v3 releases prior to March 2010 might not guarantee that P700m Device Special Files (DSFs) persist between releases. This can cause data on arrays to become unavailable when you upgrade to the March 2010 (or later) release of HP-UX 11i v3. Special considerations apply when upgrading a server with an MSA2300 Series enclosure to HP-UX 11i v3 Application Release HP-UX 11i v3 Application Release 0909 (AR0909) contains the RAID-01 B bundle. Servers with an MSA2300 Series enclosure as part of the configuration have RAID-01 version B installed. Updating the server with update-ux will not downgrade the RAID-01 driver, but running AR0909 with RAID-01 B is not a supported configuration. To run AR0909 on a server with an MSA2300 enclosure, you must install the RAID-01 B bundle after updating the operating system. The bundle will be available as a web release on the HP Software Depot website in September RAID provides support for HP StorageWorks MSA2300 Series enclosures, and defect fixes. No special considerations apply when upgrading servers that are not configured with an MSA2300 Series enclosure to AR0909. You can download the RAID-01 B bundle from the HP website at: Search for RAID-01. Special considerations apply when performing a clean installation of HP-UX 11i v3 Application Release 0909 on a server configured with an MSA2300 Series enclosure. HP-UX 11i v3 Application Release 0909 (AR0909) contains the RAID-01 B bundle. Servers configured with an MSA2300 Series enclosure require RAID-01 version B Performing a clean installation of AR0909 on a server with an MSA2300 Series enclosure connected will cause a system panic. To perform a clean installation of AR0909 on a server with an MSA2300 Series enclosure, follow these steps: 1. Power off the system. 2. Disconnect the MSA2300 Series enclosure. 3. Power on the system. 4. Install HP-UX 11i v3, Application Release Install RAID-01 B Connect the MSA2300 Series enclosure. No special considerations apply when performing a clean installation of AR0909 on servers that are not configured with an MSA2300 Series enclosure to AR0909. You can download the RAID-01 B bundle from the HP website at: Search for RAID Known problems and limitations 7

8 SAS Storage Enclosure Status display issue in sautil command output. SAS storage enclosures (SES devices) and their status appear in the outputs of sautil /dev/cissx (extensive output) or sautil /dev/cissx -s (shortened output) commands. Devices appear in the SAS/SATA DEVICE SUMMARY section, and in the detailed information provided for each DISK device and SES device in the command output. The status of a SAS SES device is always FAILED. The FAILED status does not indicate that the enclosure is not functioning. It means that it is not a DISK device. Corrective Action: None. You can continue to use the SAS storage enclosures. You can also use sautil to download enclosure firmware when needed. For more information, see the HP Smart Array P400 and P800 Controller Support Guide at: Click the link for your HP-UX version. Support guides are listed alphabetically in the User guide section. HP-UX installation fails. Installation of HP-UX 11i v3 fails when installing to an array of eight 146 GB SAS disks configured as a single RAID 0 logical volume. Corrective Actions: Option 1: Install patch PHCO_ Patches are available from the HP IT Resource Center, at: Under Maintenance and Support, click the Patch Database link, then search for the patch number. For more information on how to manage and install patches, see the Patch Management User Guide for HP-UX 11.x Systems at: Option 2: Reconfigure the RAID 0 logical drive to use seven or fewer 146 GB disks. 4.3 For parallel SCSI Smart Array controllers Partially disconnected disks and external cables are not properly detected by ioscan. If you remove all but one cable connecting external storage enclosures, or if you remove physical disks that are part of a logical drive from the enclosures, saconfig and sautil show the status of the logical drive as FAILED. However, ioscan reports the status of the disks incorrectly. Corrective Action: Reconnect the cables or reinsert the disks, then reset the Smart Array controller using the sautil reset_ctlr command. After the controller is reset, ioscan correctly reports the status of the disks as CLAIMED. Disconnected external storage enclosures are not properly detected by ioscan. If you disconnect all cables connecting a Smart Array controller to external storage enclosures, saconfig and sautil show the status of the logical drives as FAILED. However, ioscan continues to report the status of the disks as CLAIMED. Corrective Action: Reset the Smart Array controller using the sautil reset_ctlr command. When the controller is reset, ioscan correctly reports the status of the disks as NO_HW. Controller fails when two connectors are used on the same channel. Each channel has two connectors (one internal and one external), but only one connector can be used per channel at any given time. If you attempt to boot the system with storage devices connected to the internal and external connectors on the same channel, the controller fails. 8

9 Corrective Action: Shut down and power off the system, fix the cabling issue, and power on the system. 5 Compatibility and installation requirements This section describes the compatibility information and installation requirements for this release. For specific installation instructions, see the installation guide or support guide for your controller. These documents are listed in the Related information section. 5.1 Required software OS Platform and Version Compatibility Before installing the Smart Array Controller software, install a supported HP-UX Operating System. To determine the supported HP-UX versions for your system, see the HP Smart Array RAID Controllers Support Matrix at: Click the link for your HP-UX version. Support Matrix documents are listed alphabetically in the General reference section. Locating Software for the Smart Array Controllers The HP-UX driver and utilities are not shipped with the controller, but are available through Software Depot at: Search for RAID Operating system and version compatibility This release is specific for HP-UX 11i v3 (B.11.31). 5.3 Hardware requirements This version of RAID-01 runs on HP Integrity and HP 9000 servers with the HP-UX 11i v3 (B.11.31) operating system. 5.4 Other requirements HP Support Tools Manager (STM) and Event Monitoring Service (EMS) You must use OnlineDiag va or later for STM and EMS support with Smart Array Controllers. HP-UX Virtual Partitions (vpars) You must install vpars va or later to use Smart Array Controllers in a vpars environment. 6 Related information The latest documentation for RAID-01 is available in English at: Available documents include: HP Smart Array SAS Controllers for Integrity Servers Support Guide HP Smart Array 6400 Series Controller Support Guide HP A7143A RAID160 SA Controller Support Guide HP Smart Array Controller Support Matrix 5 Compatibility and installation requirements 9

10 7 Software availability in native languages The RAID-01 product is available only in the English language. 10

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