How to register. Who should attend Services, both internal HP and external

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1 mm Servicing HP Rack and Tower Server Solutions - Rev Course data sheet Certification: Exam(s): The Learning Center: Format: Recommended Duration: How to register HP ATP - Rack and Tower Server Solutions Support V8 HP2-T25 - Servicing HP Rack and Tower Server Solutions Web Based 3 Days Course description Servicing HP Rack and Tower Server Solutions is a comprehensive course that delivers the technical information necessary to successfully troubleshoot HP rack mounted and tower servers and other HP server components like tape drives, or host adaptors. This training also covers basic management components like Systems Insight Manager and the ilo Management Engine. This training also covers important service procedures for the HP Rack and Tower Server products like firmware updates or restoring lost password and configuration backup/restore process. Who should attend Services, both internal HP and external Course objectives After completing this course, you should be able to: Identify the HP utilities used to configure HP servers and storage Describe the process to upgrade the firmware on HP ProLiant servers Configure ProLiant server hardware components Configure a storage subsystem Identify ilo Management Engine components Describe ilo Advanced enhancements Identify ilo user interfaces Describe ilo Remote Console Explain ilo power management options Describe the features and functions of Insight Control Describe the features and functions of HP SIM List the Insight Remote Support solutions Explain the basic storage technologies for HP servers List the HP Smart Array controllers and their features Describe HP disk drive reliability and features List the HP tape solutions and their features Identify the storage solutions available for HP servers o DAS o NAS

2 o SAN List the HP data protection solutions Explain HP best practices for power and cooling in the data center Explain how to increase availability through power protection Describe HP rack and power management software Identify safety symbols on ProLiant equipment Describe tools used to collect troubleshooting data Describe the general booting process from system reset to operating system loading Identify boot process failure indicators Identify reboot issues Course outline Module 1 The HP Rack and Tower Server Portfolio ProLiant Gen8 server technologies, Key ProLiant Gen8 server technologies, Processors, Memory, HP SmartMemory, Types of memory modules ilo Management Engine Trusted Platform Module, BitLocker on ProLiant servers ProLiant server family, Naming convention for ProLiant servers, ProLiant lines, ProLiant entrylevel server portfolio, ProLiant MicroServer ProLiant ML350p Gen8 server, ProLiant DL160p Gen8 server, ProLiant DL360p Gen8 server, ProLiant DL380p Gen8 server, ProLiant SL230s Gen8 server, ProLiant SL250s Gen8 server ProLiant mid-range servers, ProLiant DL785 G6 overview, ProLiant DL980 G7 overview, HP Integrity server portfolio, Integrity entry-level server portfolio Integrity rx2660 server, Integrity rx2800 i2 server, Integrity rx3600 server, Integrity rx6600 server Integrity mid-range servers, Integrity rx7640 server, Integrity rx8640 server, Comparing the Integrity rx8640 with the rx7640, HP SEU-2 Integrity NonStop servers, Integrity NonStop server product line, NonStop servers in a Converged Infrastructure, Integrating the HP Intelligent Series rack HP Location Discovery Services, HP Thermal Discovery Services Power Distribution Rack, HP rack option portfolio, Console switches HP Modular Cooling System G2, MCS G2 standard features, MCS G2 air distribution 47 Module 2 Configuring Server and Array Hardware HP utilities, HP Intelligent Provisioning, HP Scripting Toolkit, HP System Management Homepage ROM-Based Setup Utility, Using RBSU, RBSU main menu, System Default Options menu, Power Management Options menu Server Availability submenu, System Options submenu, System Maintenance menu 2

3 Inspect Utility, Diagnostic Utility, HP Network Configuration Utility, Erase Utility, USB support Upgrading server firmware, HP ROM overview, ProLiant server ROM, Identifying the installed ROM version EFI and EFI/POSSE commands for Integrity servers, Using EFI, Using POSSE Managing firmware updates with SPP and HP SUM, SPP releases, Updating software with HP Smart Update Manager Firmware update methods without SPP and HP SUM, Offline method, Online mode, Recovering from a failed ROM upgrade Redundant ROM recovery, ROMPaq recovery, Array controller ROMs Booting the system, Boot options screen, Default boot order, Boot controller order EFI Boot Manager, Adding HP-UX to the Boot Options list Enabling and configuring the TPM in ProLiant servers, BitLocker on ProLiant servers Configuring the server, ProLiant setup process Configuring Integrity cell-based servers, Dynamic npars on cell-based servers Configuring storage subsystems, Option ROM Configuration for Arrays, Defaults Array Configuration Utility Module 3 HP integrated Lights-Out Management Engine HP ilo Management Engine, ilo Management Engine components, Agentless Management, Active Health System Embedded Remote Support, Intelligent Provisioning, Additional ilo features, ilo user interfaces Using the ilo web interface, ilo 4 Remote Console, Virtual Media, ilo power management options Server Power, Power Meter, Power Settings, High Efficiency Mode ilo license packs, ilo Standard license, ilo Advanced License, ilo Advanced enhancements, Remote Console Direct Access ilo enhanced standards support Module 4 HP Insight Control HP Insight Control, ProLiant Gen8 Insight Control features, Insight Control server migration, Server migrations across Linux SAN environments Insight Control server deployment, Insight Control performance management, Insight Control power management Insight Control virtual machine management, Insight Control for VMware vcenter Server, Insight Control for Microsoft System Center HP Systems Insight Manager, Features of HP SIM 7.0, Agentless management System driver and firmware installation, Two user interfaces 3

4 HP SIM security, HP SIM architecture, Central management server, Management console, Managed systems Accessing HP SIM, Using the HP SIM Quick Launch feature Functions of HP SIM, Discovery, Identification, Data collection, Polling tasks, Fault management and event handling Role-based security, Minimum hardware and software requirements, Windows central management server Insight Remote Support, Insight Remote Support solutions, Insight Remote Support Advanced, Integration with Insight Online Insight Online Dashboard Module 5 Storage Technologies for HP Servers Storage technologies, Drive array basics, Advantages of using an array Software and hardware RAID, Software-based RAID, Hardware-based RAID RAID levels supported by HP array controllers Array expansion and RAID migration, Array expansion, Volume and logical drive extension RAID-level migration, Stripe size migration Smart Array controllers, HP Dynamic Smart Array technology, HP Smart Array Advanced Pack HP Smart Array controller portfolio, Smart Array controller classification, Standard features of Smart Array controllers HP Smart Array P822 controller, HP Smart Array P220 and P222 controllers, HP Smart Array P420 and P420i controllers HP drive technologies, Storage in the cloud, HP Smart Storage, ProLiant SmartDrives Comparing drive technologies, Hot-plug SCSI drive support, Disk drive speeds, Solid state drives HP drive reliability and availability features, Mean time between failures, Dynamic sector repair Hard drive failure prediction technology, Online spare drives, Automatic data recovery Module 6 HP Storage Solutions HP Storage solutions, Direct-attached storage HP DAS portfolio, D2000 and P2000 family, P2000 G3, HP MDS600 Features and positioning, HP D2000 Disk Enclosures, HP NAS solutions, HP X1000 G2 Network Storage Systems Features and positioning, HP X1000 Automated Storage Manager Software, HP X3000 G2 Network Storage Systems Features and positioning, HP P4000 G2 Unified NAS Gateway 4

5 Features and positioning, HP X5000 G2 Network Storage Systems Features and positioning, HP X9000 Network Storage Systems Features and positioning, Windows Storage Server 2008 for NAS HP SAN solutions, HP P4000 SAN Solutions, P4000 Network RAID High availability for multisite virtualized environments, P4000 SAN/iQ software, HP P2000 G3 MSA arrays Features and positioning, HP P2000 Remote Snap Software, Enterprise Virtual Array family, HP P6000 Enterprise Virtual Array HP 4400 Enterprise Virtual Array, HP 6400/8400 Enterprise Virtual Arrays, HP disk storage solutions, HP P9500 disk arrays with HP P9000 Software Features and positioning, HP XP24000/XP20000 disk arrays Positioning, HP 3PAR storage systems, 3PAR Remote Copy Software, 3PAR key architectural differentiators, 3PAR F-Class storage systems, 3PAR T-Class storage systems, 3PAR P10000 storage systems, Comparing the 3PAR storage systems Data protection strategy, How much data protection is enough?, HP Data Protector software Key features of Data Protector, Data Protector licensing information, HP Data Protector Express, Key features of Data Protector Express Module 7 Power and Cooling in the Data Center HP best practices for power and cooling in the data center Power protection, Thermal management HP Rack and Power Sizer, Disk Backup System, Increasing availability through power protection HP Intelligent Power Discovery Services HP Intelligent PDUs, HP power distribution units, HP Modular PDUs, Fixed-cord PDUs, HP Monitored PDUs HP Common Slot Power Supplies, Common Slot Platinum Plus Power Supplies, HP uninterruptible power supplies Tower UPS models, Rack-mountable UPS models, On-line On Demand hybrid technology, UPS options HP rack and power management software, HP Power Manager, HP Power Manager webbased interface, HP Power Protector UPS Management Software, Rack and Power Manager, HP Power Advisor Module 8 Troubleshooting HP Servers Important safety information, Safety symbols, Server warnings and cautions Preventing electrostatic discharge, Grounding methods to prevent electrostatic discharge Tools to collect data, HP Active Health System, HP Insight Control performance management 5

6 HP Insight Remote Support, HP Insight Online, HP ilo Management Engine event Log, Integrated Management Log, IML Viewer Drive LED definitions, HP diagnostic tools, System Management Homepage Array Configuration Utility, Array Configuration Utility Diagnostics tab, ACU diagnostic reports, System Insight Display Automatic Server Recovery, Server boot process, Boot process overview Video initialization, Boot process failure indicators, Beep codes examples, Port 85 codes LED example: ProLiant DL380 LED information Troubleshooting reboot problems, Isolating a software issue or error, Isolating a hardware issue or error Troubleshooting Integrity servers running HP-UX Troubleshooting HP SmartMemory, Identifying DIMMs, Memory protection technologies, DIMM population guidelines How to register Register for this course in The Learning Center. See the course attachments within The Learning Center for additional information. How to get access to The Learning Center. HP employee training This course may be available in the HP internal learning management system, If the course number is not listed above, search by the title. Contact information HP Certified Professional Program: Last update: 06/ Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein ,06/12 6

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