Customizing Asset Manager for Managed Services Providers (MSP) Software Asset Management
|
|
- Jesse Manning
- 8 years ago
- Views:
Transcription
1 HP Asset Manager Customizing Asset Manager for Managed Services Providers (MSP) Software Asset Management How To Manage Generic Software Counters and Multiple Companies Legal Notices... 2 Introduction... 3 Overview of the global solution... 3 SAM counters as a solution for MSPs... 3 A unique set of counters providing compliance for each external customer... 3 Tree structure in count results to group by customer... 4 In software counters details... 4 In software counters list... 5 Implementation... 5 For more information... 6
2 Legal Notices Copyright Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice. Adobe, Adobe logo, Acrobat and Acrobat Logo are trademarks of Adobe Systems Incorporated. Corel and Corel logo are trademarks or registered trademarks of Corel Corporation or Corel Corporation Limited. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, Windows NT, Windows XP, Windows Mobile and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. UNIX is a registered trademark of The Open Group.
3 Introduction Asset Manager is delivered out of the box to manage the Portfolio of a single company. Yet the ability to customize the database structure and the global administration make it easy to design a database that can store the Portfolio and all dependent processes of many companies. That is the main requirement of the MSP, or Managed Service Provider. There are two common MSP situations: A service company that manages many customers in one database A company (usually a rather large one) whose departments and subsidiaries are considered internal customers of the IT department (which is sometimes itself a subsidiary) The following sections extend the previously published white paper entitled Customizing Asset Manager for Managed Service Providers (MSPs), and discuss how you use the Software Asset Management Module (SAM) in Asset Manager to support multiple customers/companies using generic software counters. With a limited amount of effort (managing a set of Software Counter), Manage Services Providers can deliver a high value software compliance to each of their customers. Overview of the global solution The main point is to partition the database into separate entities whose users are not able to see the information of other entities. To that end, a new field or link needs to be added to tables that may contain data that needs to be secured; or to tables that have little information in common from one entity to another. There are a few possible implementations; refer to the Customizing Asset Manager for Managed Service Providers (MSPs) white paper for a complete explanation. SAM counters as a solution for MSPs A unique set of counters providing compliance for each external customer. Managing compliance for an MSP-configured database must be as dynamic as possible, so that you do not have to manage a specific counter for each specific model, for each specific customer. The proposed solution shows how to implement generic counters, with one counter per model for all companies; and how restrictions can be applied in order to have the results displayed based on the logged customer. SAM counter results are based on employees, cost centers, portfolios, and so forth; in an MSP configuration all are linked to a specific customer. The referenced object in the counter result is identified with a typed link where the table name and its referenced object ID are stored. Using this link, the customer can be identified and linked to the counter results. To do so, the counter result calculation action needs to be updated in order to link each result to a customer. Because counter results are linked to specific customers, by applying a restriction on the counter result table, you can display only the result from the current user company without any other customizations. Regarding the global results screen, the list of counters and their results, the counts for rights, entitlements, installations and unused installations need to have restrictions applied as well. To do so, those fields must be replaced by calculated fields; and the Counter screen must be replaced by another screen that uses those calculated fields.
4 Tree structure in count results to group by customer The administrator may want to see the counter results with sub-totals at the Counter and Customer levels. To do so he has to create a tree structure in the counter result table (amrightsusescount) and update the counter calculation action above so that it manages the creation/update of Counter and Customer headers where the various counters (rights, installations, ) would be displayed. As a result you could see In software counters details
5 In software counters list A general view on amrightsusescount table will allow the Managed Services Company to get a consolidated view of Software Compliance, at global level for each software counter, company by company, CostCenter by CostCenter (if the Group by chosen is the cost centers). Implementation For detailed implementation steps and code for reflecting the Counter / external Companies / counter group by tree view, SAM module is necessary. If you purchased this module, please contact your Sales Representation who will contact Asset Manager Product team.
6 For more information Please visit the HP Software support Web site at: This web site provides contact information and details about the products, services, and support that HP Software offers. HP Software online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valuable support customer, you can benefit by being able to: Search for knowledge documents of interest Submit and track progress on support cases Submit enhancement requests online Download software patches Manage a support contract Look up HP support contacts Review information about available services Enter discussions with other software customers Research and register for software training Note: Most of the support areas require that you register as an HP Passport user and sign in. Many also require an active support contract. To find more information about support access levels, go to the following URL: To register for an HP Passport ID, go to the following URL: Limited responsibility clause Asset Manager is integrated with several third-party applications. Examples: Database engines, Web servers, single sign-on software, load-balancing and clustering hardware and software solutions, reporting software such as Crystal Reports, etc. Support for these applications is limited to their interface with Asset Manager. Support does not cover installation problems, setup and customization problems nor malfunctioning of the third-party application. White papers contain examples of implementations that may work in your environment with or without customization. There is no guarantee that this will be the case. It could also be that some of the solutions covered by white papers appear as standard features in a future release of the software. When this is the case, there is no guarantee that you will be able to upgrade the solution you implemented based on the white paper to the equivalent standard feature Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Itanium is a trademark or registered trademark of Intel Corporation in the U.S. and other countries and is used under license. Customizing AM for MSPs Software Asset Management.doc
HP Asset Manager. Implementing Single Sign On for Asset Manager Web 5.x. Legal Notices... 2. Introduction... 3. Using AM 5.20... 3
HP Asset Manager Implementing Single Sign On for Asset Manager Web 5.x Legal Notices... 2 Introduction... 3 Using AM 5.20... 3 Using AM 5.12... 3 Design Blueprint... 3 Technical Design... 3 Requirements,
More informationManaging Scalability of Web services
HP Asset Manager Managing Scalability of Web services Legal Notices... 2 Introduction... 3 Objective of this document... 3 Prerequisites... 3 General Approach... 4 Context... 4 Process... 4 Comments...
More informationLegal Notices... 2. Introduction... 3
HP Asset Manager Asset Manager 5.10 Sizing Guide Using the Oracle Database Server, or IBM DB2 Database Server, or Microsoft SQL Server Legal Notices... 2 Introduction... 3 Asset Manager Architecture...
More informationHP Business Service Management
HP Business Service Management Software Version: 9.26 Windows operating system RUM for Citrix - Best Practices Document Release Date: September 2015 Software Release Date: September 2015 RUM for Citrix
More informationHP Business Service Management
HP Business Service Management For the Windows and Linux operating systems Software Version: 9.23 High Availability Fine Tuning - Best Practices Document Release Date: December 2013 Software Release Date:
More informationHP Real User Monitor. Release Notes. For the Windows and Linux operating systems Software Version: 9.21. Document Release Date: November 2012
HP Real User Monitor For the Windows and Linux operating systems Software Version: 9.21 Release Notes Document Release Date: November 2012 Software Release Date: November 2012 Legal Notices Warranty The
More informationHP SiteScope. HP Vertica Solution Template Best Practices. For the Windows, Solaris, and Linux operating systems. Software Version: 11.
HP SiteScope For the Windows, Solaris, and Linux operating systems Software Version: 11.23 HP Vertica Solution Template Best Practices Document Release Date: December 2013 Software Release Date: December
More informationHP Software as a Service
HP Software as a Service Software Version: 6.1 Federated SSO Document Release Date: August 2013 Legal Notices Warranty The only warranties for HP products and services are set forth in the express warranty
More informationHP Project and Portfolio Management Center
HP Project and Portfolio Management Center Software Version: 9.20 RESTful Web Services Guide Document Release Date: February 2013 Software Release Date: February 2013 Legal Notices Warranty The only warranties
More informationLegal Notices... 2. Introduction... 3
HP Asset Manager Customizing Asset Manager for Managed Service Providers (MSPs) Legal Notices... 2 Introduction... 3 Partitioning... 3 Data: Core and module tables... 3 Organization table... 4 Asset PortFolio
More informationHP Asset Manager. Software version: 5.20. Asset Tracking Solution
HP Asset Manager Software version: 5.20 Asset Tracking Solution Document Release Date: 01 October 2009 Software Release Date: October 2009 Legal Notices Copyright Notices Copyright 1994-2009 Hewlett-Packard
More informationHP Business Service Management
HP Business Service Management for the Windows and Linux operating systems Software Version: 9.10 Business Process Insight Server Administration Guide Document Release Date: August 2011 Software Release
More informationHP Software as a Service. Federated SSO Guide
HP Software as a Service Federated SSO Guide Document Release Date: July 2014 Legal Notices Warranty The only warranties for HP products and services are set forth in the express warranty statements accompanying
More informationHP SiteScope. Hadoop Cluster Monitoring Solution Template Best Practices. For the Windows, Solaris, and Linux operating systems
HP SiteScope For the Windows, Solaris, and Linux operating systems Software Version: 11.23 Hadoop Cluster Monitoring Solution Template Best Practices Document Release Date: December 2013 Software Release
More informationHP OpenView Smart Plug-in for Microsoft Exchange Server
HP OpenView Smart Plug-in for Microsoft Exchange Server For the UNIX Operating System Release Notes Software version: 10.00 / November 2006 This document provides an overview of the changes made to HP
More informationHP Quality Center. Software Version: 10.00. Microsoft Word Add-in Guide
HP Quality Center Software Version: 10.00 Microsoft Word Add-in Guide Document Release Date: February 2012 Software Release Date: January 2009 Legal Notices Warranty The only warranties for HP products
More informationHP OpenView AssetCenter
HP OpenView AssetCenter Software version: 5.0 Integration with software distribution tools Build number: 50 Legal Notices Warranty The only warranties for HP products and services are set forth in the
More informationHP Device Manager 4.7
Technical white paper HP Device Manager 4.7 Database Troubleshooting Guide Table of contents Overview... 2 Using MS SQL Server... 2 Using PostgreSQL... 3 Troubleshooting steps... 3 Migrate Database...
More informationBluetooth Pairing. User Guide
Bluetooth Pairing User Guide Copyright 2012 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark
More informationHP Asset Manager. Software version: 5.20. Integration with software distribution and configuration management tools
HP Asset Manager Software version: 5.20 Integration with software distribution and configuration management tools Document Release Date: 01 October 2009 Software Release Date: October 2009 Legal Notices
More informationHP Business Service Management
HP Business Service Management For the Windows and Linux operating systems Software Version: 9.23 HP NNMi - HP BSM Topology Integration Best Practices Document Release Date: December 2013 Software Release
More informationHP OpenView AssetCenter
HP OpenView AssetCenter Software version: 5.0 Asset Tracking solution Build number: 120 Legal Notices Warranty The only warranties for HP products and services are set forth in the express warranty statements
More informationHP Application Lifecycle Management
HP Application Lifecycle Management Software Version: 11.00 Microsoft Word Add-in Guide Document Release Date: November 2010 Software Release Date: October 2010 Legal Notices Warranty The only warranties
More informationHP Universal CMDB. Software Version: 10.22. Data Flow Management Best Practices
HP Universal CMDB Software Version: 10.22 Data Flow Management Best Practices Document Release Date: December 2015 Software Release Date: December 2015 Legal Notices Warranty The only warranties for HP
More informationHP Business Service Management
HP Business Service Management Software Version: 9.25 BPM Monitoring Solutions - Best Practices Document Release Date: January 2015 Software Release Date: January 2015 Legal Notices Warranty The only warranties
More informationHP Quality Center. Software Version: 10.00. Microsoft Excel Add-in Guide
HP Quality Center Software Version: 10.00 Microsoft Excel Add-in Guide Document Release Date: February 2012 Software Release Date: January 2009 Legal Notices Warranty The only warranties for HP products
More informationInstalling Microsoft Windows
Installing Microsoft Windows on HP Workstations with Advanced Format Hard Drives Technical white paper Table of contents Introduction... 2 Identifying an Advanced Format drive... 2 Installing Windows on
More informationHP Service Manager. Software Version: 9.34 For the supported Windows and UNIX operating systems. Incident Management help topics for printing
HP Service Manager Software Version: 9.34 For the supported Windows and UNIX operating systems Incident Management help topics for printing Document Release Date: July 2014 Software Release Date: July
More informationHP 3PAR Recovery Manager 4.5.0 Software for Microsoft Exchange Server 2007, 2010, and 2013
HP 3PAR Recovery Manager 4.5.0 Software for Microsoft Exchange Server 2007, 2010, and 2013 Release Notes Abstract This release notes document is for HP 3PAR Recovery Manager 4.5.0 Software for Microsoft
More informationHP Records Manager. Release Notes. Software Version: 8.1. Document Release Date: June 2014
HP Records Manager Software Version: 8.1 Release Notes Document Release Date: June 2014 Software Release Date: June 2014 Legal Notices Warranty The only warranties for HP products and services are set
More informationSynchronizing ProCurve IDM and Windows Active Directory
An HP ProCurve Networking Application Note Synchronizing ProCurve IDM and Windows Active Directory Contents 1. Introduction... 2 2. Prerequisites... 2 3. Network and Active Directory tree diagrams... 2
More informationHP Service Manager. Collaboration Guide. For the Supported Windows and UNIX operating systems. Software Version: 9.31
HP Service Manager For the Supported Windows and UNIX operating systems Software Version: 9.31 Collaboration Guide Document Release Date: October 2012 Software Release Date: October 2012 Legal Notices
More informationHP Service Manager. Software Version: 9.34 For the supported Windows and UNIX operating systems. Service Desk help topics for printing
HP Service Manager Software Version: 9.34 For the supported Windows and UNIX operating systems Service Desk help topics for printing Document Release Date: July 2014 Software Release Date: July 2014 Legal
More informationWeb Integration between AssetCenter 5.0 and ServiceCenter 6.2 Using Single Sign-on
Web Integration between AssetCenter 5.0 and ServiceCenter 6.2 Using Single Sign-on How to Customize AssetCenter and ServiceCenter to Share Configuration Item (CI) Information HP OpenView IT Asset Management
More informationHP Service Manager. Software Version: 9.40 For the supported Windows and Linux operating systems. Application Setup help topics for printing
HP Service Manager Software Version: 9.40 For the supported Windows and Linux operating systems Application Setup help topics for printing Document Release Date: December 2014 Software Release Date: December
More informationHP ThinPro. Table of contents. Connection Configuration for RDP Farm Deployments. Technical white paper
Technical white paper HP ThinPro Connection Configuration for RDP Farm Deployments Table of contents Introduction... 2 Obtaining the Load Balance Information URL... 2 Single farm deployments... 2 Multiple
More informationP4000 SAN/iQ software upgrade user guide
HP StorageWorks P4000 SAN/iQ software upgrade user guide Abstract This guide provides information about upgrading the SAN/iQ software to release 8.5 Part number: AX696-96010 Second edition: March 2010
More informationHP Server Automation Enterprise Edition
HP Server Automation Enterprise Edition Software Version: 10.0 User Guide: Server Patching Document Release Date: June 13, 2013 Software Release Date: June 2013 Legal Notices Warranty The only warranties
More informationHP Quality Center. Software Version: 9.20. Microsoft Excel Add-in Guide
HP Quality Center Software Version: 9.20 Microsoft Excel Add-in Guide Document Release Date: September 2008 Software Release Date: January 2008 Legal Notices Warranty The only warranties for HP products
More informationHP Business Process Monitor
HP Business Process Monitor For the Windows operating system Software Version: 9.23 BPM Monitoring Solutions Best Practices Document Release Date: December 2013 Software Release Date: December 2013 Legal
More informationHP AppPulse Active. Software Version: 2.2. Real Device Monitoring For AppPulse Active
HP AppPulse Active Software Version: 2.2 For AppPulse Active Document Release Date: February 2015 Software Release Date: November 2014 Legal Notices Warranty The only warranties for HP products and services
More informationHP OpenView Performance Insight Report Pack for Databases
HP OpenView Performance Insight Report Pack for Databases Data sheet The Report Pack for Databases provides the insight you need to effectively manage your database management system. Because what you
More informationHP Service Manager. Software Version: 9.40 For the supported Windows and Linux operating systems. Collaboration Guide
HP Service Manager Software Version: 9.40 For the supported Windows and Linux operating systems Collaboration Guide Document Release Date: December 2014 Software Release Date: December 2014 Legal Notices
More informationHP ProLiant Essentials Performance Management Pack 3.0 Support Matrix
HP ProLiant Essentials Performance Management Pack 3.0 Support Matrix ProLiant Essentials Performance Management Pack (PMP) is a software solution that detects and analyzes hardware performance issues
More informationHP Access Control Express Installation Guide
HP Access Control Express Installation Guide 1 HP Access Control Express Installation Guide Reference number: 20111005 Edition: November 2011 2 Legal notices (c) Copyright 2011 Hewlett-Packard Development
More informationHP Service Manager. Service Desk help topics for printing. For the supported Windows and UNIX operating systems. Software Version: 9.
HP Service Manager For the supported Windows and UNIX operating systems Software Version: 9.32 Service Desk help topics for printing Document Release Date: August 2013 Software Release Date: August 2013
More informationHow Service Manager 7 Licensing works
How Service Manager 7 Licensing works HP Management Software Service Management Software Introduction to Service Manager Licensing...2 The Licensing Facts...3 The Named license...3 The Floating license...3
More informationHow to configure 802.1X authentication with a Windows XP or Vista supplicant
An HP ProCurve Networking Application Note How to configure 802.1X authentication with a Windows XP or Vista supplicant Contents 1. Introduction... 2 2. Prerequisites... 2 3. Network diagram... 2 4. Configuring
More informationHP OpenView Service Desk Process Insight 2.10 software
HP OpenView Service Desk Process Insight 2.10 software Data sheet HP OpenView Service Desk Process Insight software provides real-time visibility into the ITIL processes managed by your HP OpenView Service
More informationHP ALM. Software Version: 12.50. Tutorial
HP ALM Software Version: 12.50 Tutorial Document Release Date: December 2015 Software Release Date: December 2015 Legal Notices Warranty The only warranties for HP products and services are set forth in
More informationHP Windows 7 Onsite Upgrade Service
HP Windows 7 Onsite Upgrade Service HP Care Pack Services Technical data The Windows 7 Onsite Upgrade Service provides your company with onsite installation, setup, and training for the Microsoft Windows
More informationHP Quality Center. Software Version: 9.20. Version Control Add-in Guide
HP Quality Center Software Version: 9.20 Version Control Add-in Guide Document Number: QCGENVC9.2/01 Document Release Date: May 2007 Software Release Date: May 2007 Legal Notices Warranty The only warranties
More informationVertica OnDemand Getting Started Guide HPE Vertica Analytic Database. Software Version: 7.2.x
Vertica OnDemand Getting Started Guide HPE Vertica Analytic Database Software Version: 7.2.x Document Release Date: 12/15/2015 Legal Notices Warranty The only warranties for Hewlett Packard Enterprise
More informationHP Service Manager. Software Version: 9.34 For the supported Windows and UNIX operating systems. Processes and Best Practices Guide
HP Service Manager Software Version: 9.34 For the supported Windows and UNIX operating systems Processes and Best Practices Guide Document Release Date: July 2014 Software Release Date: July 2014 Legal
More informationHP Operations Orchestration Software
HP Operations Orchestration Software Software Version: 9.00 HP Business Availability Center Integration Document Release Date: June 2010 Software Release Date: June 2010 Legal Notices Warranty The only
More informationHP Service Manager. Software Version: 9.40 For the supported Windows and Linux operating systems. Processes and Best Practices Guide (Codeless Mode)
HP Service Manager Software Version: 9.40 For the supported Windows and Linux operating systems Processes and Best Practices Guide (Codeless Mode) Document Release Date: December, 2014 Software Release
More informationHP Change Configuration and Release Management (CCRM) Solution
HP Change Configuration and Release Management (CCRM) Solution HP Service Manager, HP Release Control, and HP Universal CMDB For the Windows Operating System Software Version: 9.30 Concept Guide Document
More informationQuickSpecs. What's New. Models. ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition. Overview
Overview Upgrading or replacing your existing server? Migration is now an option! Replicate the server you are replacing using the software, the only product of its kind from a server vendor that provides
More informationHP IMC User Behavior Auditor
HP IMC User Behavior Auditor Administrator Guide Abstract This guide describes the User Behavior Auditor (UBA), an add-on service module of the HP Intelligent Management Center. UBA is designed for IMC
More informationHP Thin Client Imaging Tool
HP Thin Client Imaging Tool Table of Contents: Abstract... 1 Introduction... 1 System Requirements... 1 Software... 1 Hardware... 1 Getting Started... 2 Formatting a USB Flash Device... 3 Unpacking the
More informationHP Software Technical Support
HP Software Technical Support HP Technology Services - Contractual Services Technical data HP Software Technical Support provides comprehensive remote software support services for HP software products
More informationSharing Pictures, Music, and Videos on Windows Media Center Extender
Sharing Pictures, Music, and Videos on Windows Media Center Extender Applies to: Microsoft Windows XP Media Center Edition Microsoft Windows Media Center Extender Microsoft Windows Media Center Extender
More informationHP ALM Best Practices Series
HP ALM Best Practices Series For ALM Practitioners Business Process Models Best Practices Document Release Date: June 2015 Legal Notices Warranty The only warranties for HP products and services are set
More informationHP Business Availability Center
HP Business Availability Center for the Windows and Solaris operating systems Software Version: 8.05 Business Process Monitor Administration Document Release Date:September 2010 Software Release Date:
More informationHP Enterprise Integration module for SAP applications
HP Enterprise Integration module for SAP applications Software Version: 2.50 User Guide Document Release Date: May 2009 Software Release Date: May 2009 Legal Notices Warranty The only warranties for HP
More informationHP Hardware Technical Support
HP Hardware Technical Support HP Technology Services - Contractual Services Technical data HP Hardware Technical Support service provides a remote hardware telephone support service on selected HP and
More informationHP Operations Orchestration Software
HP Operations Orchestration Software Software Version: 9.00 HP Project and Portfolio Management Integration Guide Document Release Date: June 2010 Software Release Date: June 2010 Legal Notices Warranty
More informationPresales Certifications
Presales Certifications Accredited Presales Professional HP Imaging & Printing Prerequisites Web-based Trainings s and Step 1 HP Imaging and Printing 00044645 or or or or or or HP Web Jetadmin Printer
More informationHP OpenView Internet Services. SNMP Integration with HP Operations Manager for Windows White Paper
HP OpenView Internet Services SNMP Integration with HP Operations Manager for Windows White Paper Version: 1.00 Overview... 2 Prerequisites... 2 For HPOM Management Server... 2 For OVIS... 2 Configuration...
More informationHP Device Manager 4.7
Technical white paper HP Device Manager 4.7 LDAP Troubleshooting Guide Table of contents Introduction... 2 HPDM LDAP-related context and background... 2 LDAP in HPDM... 2 Full domain account name login...
More informationLegal Notices... 2. Introduction... 3. Definitions... 3
HP Asset Manager Asset Manager 5.x High Availability Guidelines Ensuring That Your Asset Manager 5.x Installation Supports Your Critical Business Needs Legal Notices... 2 Introduction... 3 Definitions...
More informationHP Server Integrations with Microsoft System Center Products Support Matrix
HP Server Integrations with Microsoft System Center Products Support Matrix Part Number 467676-006 June 2010 (Sixth Edition) Copyright, 2010 Hewlett-Packard Development Company, L.P. The information contained
More informationRadia Cloud. User Guide. For the Windows operating systems Software Version: 9.10. Document Release Date: June 2014
Radia Cloud For the Windows operating systems Software Version: 9.10 User Guide Document Release Date: June 2014 Software Release Date: June 2014 Legal Notices Warranty The only warranties for products
More informationHP Service Manager. Software Version: 9.40 For the supported Windows and Linux operating systems. Request Management help topics for printing
HP Service Manager Software Version: 9.40 For the supported Windows and Linux operating systems Request Management help topics for printing Document Release Date: December 2014 Software Release Date: December
More informationGetting Started with the License Administration Workbench 2.0 (LAW 2.0)
Getting Started SAP Global License Auditing Document Version: 1.2 2015-03-13 Getting Started with the License Administration Workbench 2.0 (LAW 2.0) Table of Contents 1 Getting Started with the License
More informationHP Operations Orchestration Software
HP Operations Orchestration Software Software Version: 9.00 Use Cases for Integrations with HP Applications Document Release Date: June 2010 Software Release Date: June 2010 Legal Notices Warranty The
More informationHP LeftHand SAN Solutions
HP LeftHand SAN Solutions Support Document Application Notes Backup Exec 11D VSS Snapshots and Transportable Offhost Backup Legal Notices Warranty The only warranties for HP products and services are set
More informationHP Priority Services. Priority Access
HP Priority Services Online Case Management tool Web-based submission and tracking solutions. The HP Support Case Manager (SCM) provides 24/7 access and enables users to submit and manage support cases
More informationHP Quality Center. Upgrade Preparation Guide
HP Quality Center Upgrade Preparation Guide Document Release Date: November 2008 Software Release Date: November 2008 Legal Notices Warranty The only warranties for HP products and services are set forth
More informationQuickSpecs. Introduction. What's New. HP Application Recovery Manager Software Overview
Overview Introduction (AppRM) automates array-based backup and recovery of business application databases. In the event of failure or corruption, AppRM provides the ability to restore data to the moment
More informationHP VMware ESXi 5.0 and Updates Getting Started Guide
HP VMware ESXi 5.0 and Updates Getting Started Guide Abstract This guide is intended to provide setup information for HP VMware ESXi. HP Part Number: 616896-002 Published: August 2011 Edition: 1 Copyright
More informationExam Preparation Guide HP0-M96: Asset Manager 9 Implementation Exam
HP ExpertONE Exam Preparation Guide HP0-M96: Asset Manager 9 Implementation Exam This guide is to set expectations about the context of the certification exam and to help candidates prepare. Recommended
More informationHP Vertica Integration with SAP Business Objects: Tips and Techniques. HP Vertica Analytic Database
HP Vertica Integration with SAP Business Objects: Tips and Techniques HP Vertica Analytic Database HP Big Data Document Release Date: June 23, 2015 Legal Notices Warranty The only warranties for HP products
More informationHP Prior Software Version Support HP Mature Software Product Support
HP Prior Software Version Support HP Mature Software Product Support HP Technology Services - Contractual Services Technical data HP Prior Software Version Support and HP Mature Software Product Support
More informationLocating and Troubleshooting DHCP, TFTP, and DNS Services on the NonStop Dedicated Service LAN
Locating and Troubleshooting DHCP, TFTP, and DNS Services on the NonStop Dedicated Service LAN HP Part Number: 632166-002 Published: August 2011 Edition: J06.03 and subsequent J-series RVUs, H06.03 and
More informationHP Application Lifecycle Management
HP Application Lifecycle Management Software Version: 11.00 Microsoft Excel Add-in Guide Document Release Date: February 2011 Software Release Date: October 2010 Legal Notices Warranty The only warranties
More informationUsing HP System Software Manager for the mass deployment of software updates to client PCs
Using HP System Software Manager for the mass deployment of software updates to client PCs Introduction... 2 HP manageability solutions... 2 SSM overview... 3 Software updates... 3 Why not SSM-enabled?...
More informationProCurve Mobility Manager 1.0
ProCurve Mobility Manager 1.0, a plug-in module for the ProCurve Manager Plus platform, provides a simple yet powerful tool to centrally configure, update, monitor, and troubleshoot ProCurve access points.
More informationSAP Master Data Governance- Hiding fields in the change request User Interface
SAP Master Data Governance- Hiding fields in the change request User Interface Applies to: ERP 6 Ehp 5 SAP Master Data Governance. For more information, visit the Master Data Management homepage. Summary
More informationHP Device Manager 4.6
Technical white paper HP Device Manager 4.6 LDAP Troubleshooting Guide Table of contents Introduction... 2 HPDM LDAP-related context and background... 2 LDAP in HPDM... 2 Configuring User Authentication...
More informationHP INTEGRATED ARCHIVE PLATFORM
You can read the recommendations in the user guide, the technical guide or the installation guide for HP INTEGRATED ARCHIVE PLATFORM. You'll find the answers to all your questions on the HP INTEGRATED
More informationHP 8-GB PC3-12800 (DDR3-1600 MHz) SODIMM
Overview Models PC3-12800 (DDR3-1600MHz) DIMMs HP 2-GB PC3-12800 (DDR3-1600 MHz) DIMM HP 4-GB PC3-12800 (DDR3-1600 MHz) DIMM HP 8-GB PC3-12800 (DDR3-1600 MHz) DIMM PC3-12800 (DDR3-1600 MHz) SODIMMs HP
More informationHP OpenView Smart Plug-in for Microsoft Exchange
HP OpenView Smart Plug-in for Microsoft Exchange Data sheet Email is no longer just a productivity application - it is a company s lifeline. When email slows down or stops altogether, the business loses
More informationMicrosoft Windows Compute Cluster Server 2003 Getting Started Guide
Microsoft Windows Compute Cluster Server 2003 Getting Started Guide Part Number 434709-003 March 2007 (Third Edition) Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained
More informationPrinting and Imaging Support on HP Compaq Thin Clients
Printing and Imaging Support on HP Compaq Thin Clients Overview.............................................................. 2 Microsoft Windows XP Embedded Operating System............................
More informationHP Operations Smart Plug-in for Virtualization Infrastructure
HP Operations Smart Plug-in for Virtualization Infrastructure for HP Operations Manager for Windows Software Version: 1.00 Deployment and Reference Guide Document Release Date: October 2008 Software Release
More informationHP USB Smartcard CCID Keyboard. User Guide
HP USB Smartcard CCID Keyboard User Guide Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Windows, and Windows
More information