HP AD397A rx2660 SAS Smart Array P400 Controller Installation Guide Manufacturing Part Number: AD A February 2007

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1 HP AD397A rx2660 SAS Smart Array P400 Controller Installation Guide Manufacturing Part Number: AD A February 2007 United States Copyright 2007 Hewlett-Packard Development Company L.P..

2 Legal Notices The information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material. Warranty A copy of the specific warranty terms applicable to your Hewlett-Packard product and replacement parts can be obtained from your local Sales and Service Office. U.S. Government License Proprietary computer software. Valid license from HP required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Copyright Notice Copyright 2007 Hewlett-Packard Development Company L.P. All rights reserved. Reproduction, adaptation, or translation of this document without prior written permission is prohibited, except as allowed under the copyright laws. Trademark Notices UNIX is a registered trademark in the United States and other countries, licensed exclusively through The Open Group Localized Documentation This Installation Guide has been translated to: 2

3 Contents 1. Installing the SAS Smart Array P400 Controller Overview of Installation Steps Installing the Smart Array Controller Power Off the Server Extending the Server from the Rack Removing the Top Cover Removing the I/O Backplane Card Cage from the Server Installing the SAS Smart Array and PCI-e Expansion Cards Installing the Smart Array P400 Controller Battery Replacing the I/O Backplane Card Cage Replacing the Top Cover Checking and Updating Smart Array P400 Controller Firmware Checking the Controller Firmware Downloading the Firmware Update, If Needed Updating the Controller Firmware HELP or? Error Messages Creating Logical Drives ORCA Utility Creating a Logical Drive Using ORCA A. Smart Array P400 Controller Overview Board Components and Features Controller Board Runtime LEDs Battery Pack LEDs Supported Drive Types B. Fault Management Fault Management Features Fault Management in Supported RAID Configurations C. Declaration of Conformity 3

4 Contents 4

5 1 Installing the SAS Smart Array P400 Controller This chapter provides information to help you plan the installation and configuration of each Smart Array Controller. This chapter addresses the following topics: Overview of Installation Steps on page 5 Installing the Smart Array Controller on page 6 Checking and Updating Smart Array P400 Controller Firmware on page 15 Creating Logical Drives on page 19 Overview of Installation Steps Complete Smart Array documentation (including the HP Smart Array RAID Controllers Support Matrix) is available at: To view a detailed list of support accessories visit the system configuration site at: Following is a summary of the steps to install your Smart Array Series Controller: Step 1. Plan your disk configurations. See RAID Technology Overview in the HP Smart Array P400 Support Guide, available at: Step 2. Verify that you have all of the components of the upgrade kit: Table 1-1 HP AD397A Smart Array P400 Controller Option Kit Components Part Number Description Smart Array P400 Controller AB PCI-e Expansion Card Smart Array P400 controller cache module, 256 MB Smart Array P400 controller battery charger module Smart Array P400 controller battery cable assembly, 11.5-in Step 3. Install the controller. See Installing the Smart Array Controller on page 6. Step 4. Check the controller firmware version, and upgrade or downgrade the firmware if necessary. See Checking and Updating Smart Array P400 Controller Firmware on page 15. Step 5. Create one or more logical drives. Chapter 1 5

6 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller Installing the Smart Array Controller The rx2660 server has two slots dedicated for the SAS Smart Array P400 controller and PCI-e expansion card. Use these procedures to install these cards on the system board. Here are the high level procedures to install the SAS Smart Array card and the PCI-e expansion card: Power off the server Remove external LAN and power cables from the server Extend the server from the rack Remove the top access cover Remove the I/O backplane assembly Install the SAS Smart Array P400 controller card Install the PCI-e expansion card Install the P400 controller battery Reroute the SAS cables from the system board to the P400 controller card Install the I/O backplane assembly Install the top access cover Push the server into the rack Connect external LAN and power cables Power on the server Power Off the Server Power off the server using the following methods if the server is in the standby or full power state: ilo MP PC command Power button Powering Off the Server Using the ilo MP To power off the server using the ilo MP, follow these steps: Step 1. Gracefully shut down the operating system. Step 2. Initiate a console session, and access the MP Main Menu. Step 3. Enter CM to enable command mode. Step 4. Enter PC to use the remote power control command. Step 5. Enter OFF to power off the server, and enter YES when prompted to confirm the action. CAUTION The main DC voltage is now removed from the system; however, AC voltage for standby power is still present in the server. Step 6. Unplug all power cables from the receptacles on the rear panel of the server. 6 Chapter 1

7 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller Powering Off the Server Manually To manually power off the server, follow these steps: Step 1. Gracefully shut down the operating system. Step 2. Press the power button to power off the server. CAUTION The main DC voltage is now removed from the system; however, AC voltage for standby power is still present in the server. Step 3. Unplug all power cables from the receptacles on the rear panel of the server. Extending the Server from the Rack NOTE Ensure that there is enough area (approximately 1.5 meters [4.5 ft.]) to fully extend the server from the front of the rack to work on it. To extend the server from the rack, follow these steps: Step 1. Flip out the two pull handles located on both ends of the front bezel. This allows the server to slide out of the rack. Step 2. Slowly pull the server forward by the handles until it is fully extended. NOTE The server is fully extended when the rail clips are locked in place and the top cover is completely accessible. Figure 1-1 Extending the Server from the Rack Flip handle down to slide the server out of the rack Flip handle down to slide the server out of the rack Chapter 1 7

8 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller Removing the Top Cover When installing internal components into the server, you must first remove the top cover. To remove the top cover, follow these steps: Step 1. Unlock the cover release lever (if necessary) by turning the cam approximately 90 degrees counterclockwise with the allen wrench provided on the rear panel of the server (1). Step 2. Pull up on the cover release lever to disengage the top cover from the chassis (2). See Figure 1-2. Figure 1-2 Removing the Top Cover Step 3. Slide the cover toward the rear of the server until the tabs release from the slots in the chassis (3). Step 4. Lift the cover off the chassis (4). Removing the I/O Backplane Card Cage from the Server To access the SAS cables in your server, you must first remove the I/O backplane card cage from the system board. To remove the I/O backplane card cage, follow these steps: Step 1. Loosen the two captive screws. Follow these steps to loosen the captive screws: a. Press the blue button to release the black knob. See Figure 1-3. b. Turn the black knob counterclockwise until the captive screw is free from the server. 8 Chapter 1

9 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller Figure 1-3 Removing the I/O Backplane Card Cage Captive screws Front of server Step 2. Lift the assembly straight up and out of the server. Step 3. Disconnect the SAS cables connected to the system board, and remove the cables from the two routing clips on the server chassis. See Figure 1-4. Step 4. Route the cables through the unused clip against the server chassis back panel. Figure 1-4 SAS Cables Connected to the System Board B A Integrated SAS cable-routing clips Clip for new SAS cable routing Chapter 1 9

10 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller Step 5. Check that the cables are routed around the I/O backplane card cage connector, so that they will not be pinched when the backplane assembly is re-installed. Figure 1-5 SAS Cables Connected to the System Board SAS cable routed around I/O backplane card cage connector Installing the SAS Smart Array and PCI-e Expansion Cards The rx2660 server has two slots dedicated for the SAS Smart Array P400 controller and PCI-e expansion cards. If you purchase the RAID option, you must install these cards on the system board. See Figure 1-6 for the slot locations on the system board. Installing the PCI-e Expansion Card To install the PCI-e expansion card into the server, follow these steps: Step 1. Pinch the card locking guides to expose the slot guides to the system board slot (1). See Figure 1-6. Step 2. Guide the PCI-e expansion board down the rails and push into the slot on the system board (2). NOTE The board and slot are keyed, so the board only fits one way into the slot. 10 Chapter 1

11 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller Figure 1-6 SAS Smart Array P400 Controller and PCI-e Expansion Board Slots Card locking guides PCI-e expansion card (in slot) Front of server SAS smart array P400 controller card slot Step 3. Close the board locking guides to lock the PCI-e expansion card into place on the system board. Installing the SAS Smart Array P400 Controller Card To install the SAS Smart Array P400 controller card into the server, follow these steps: Step 1. Install the 256 Mb memory card to the P400 controller card by snapping it into place. See Figure 1-7. Step 2. Open the blue SAS Smart Array P400 controller board lock on the rear panel of the server. Chapter 1 11

12 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller Figure 1-7 SAS Ports on the Smart Array P400 Controller Board Memory card installed on P400 controller card B A SAS ports on the SAS Smart Array P400 controller card SAS Smart Array P400 controller card Card lock (open) Step 3. Install the SAS Smart Array P400 controller card into the slot on the system board as shown in Figure 1-7. Step 4. Close the board lock over the tab on the SAS Smart Array P400 controller card and snap it shut. Step 5. Attach the SAS cables to the SAS Smart Array P400 controller card. The SAS cables are clearly marked A and B. Ensure they match up with the ports on the P400 controller card shown in Figure 1-7. CAUTION When connecting the SAS cables, match each cable with the appropriate socket on the SAS Smart Array P400 controller card. If the cables are mismatched, the server may not reboot. Both cables and sockets are clearly marked with the correct channels. Installing the Smart Array P400 Controller Battery Use these procedures to install the Smart Array P400 Controller battery. Step 1. To install the P400 controller battery onto the airflow guide, follow these steps: 12 Chapter 1

13 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller a. Align the tabs on the P400 controller battery with the slots on the airflow guide. b. Slide the P400 controller battery toward the rear of the server until the locking clip locks the P400 controller battery in place. Figure 1-8 Installing the RAID battery 1 Battery cable plugged into battery Step 2. Plug the battery cable into the battery. See Figure 1-8. Step 3. Plug the battery cable into the P400 controller card. See Figure 1-9. Figure 1-9 Battery Cable Port on the P400 Controller Card Battery cable plugged into the P400 controller card Chapter 1 13

14 Installing the SAS Smart Array P400 Controller Installing the Smart Array Controller Replacing the I/O Backplane Card Cage To replace the I/O backplane card cage into the server, follow these steps: Step 1. Align the tabs with the guide slots in the server and slide the I/O backplane assembly into place. See Figure 1-3. NOTE Ensure the I/O backplane card cage is fully seated into the server. If the I/O backplane card cage is not fully seated, the server may not boot. Ensure the SAS cables are not pinched under the I/O backplane card cage when installing it into the server. The SAS cables should be routed to the right of the I/O backplane card cage. Step 2. Tighten the two captive screws. a. Press the black knob down while turning it clockwise until it is fully tightened. b. While holding the black knob and pressing down, press and release the blue button to lower the black knob to the locked position. Replacing the Top Cover To replace the top cover, follow these steps: Step 1. Ensure the cover release lever is in the open position. See Figure Step 2. Align the tabs of the top cover with the corresponding slots in the chassis and insert the tabs into the slots (1). Step 3. Slide the cover forward until it is flush with the front of the chassis (2). Step 4. Push the cover release lever down into the latched position (3). Step 5. Lock the cover release lever (if necessary) by turning the cam approximately 90 degrees clockwise. Figure 1-10 Replacing the Top Cover Chapter 1

15 Installing the SAS Smart Array P400 Controller Checking and Updating Smart Array P400 Controller Firmware Checking and Updating Smart Array P400 Controller Firmware Follow the procedures in this section to verify that the correct adapter firmware version is installed before you attempt to boot the server. Firmware version requirements are found in the HP Smart Array RAID Controllers Support Matrix in the Smart Array (RAID) section of: WARNING The HP Smart Array P400 Controller Option has specific adapter firmware version requirements for use in HP Integrity servers. If you use any other firmware version, data loss may occur. Follow the steps in this section to ensure that the correct firmware version is installed. Checking the Controller Firmware Use saupdate from the EFI Shell to update the firmware image on the HP Smart Array P400. Follow one of these two procedures to run saupdate: If you are using saupdate from the Offline Diagnostic CD: Step 1. Place the Offline Diagnostic CD containing saupdate.efi in the CD drive before booting the system. Step 2. Boot the system to the EFI Shell prompt. Step 3. Locate the cdrom entry in the list of mapped devices, and change to the device by typing its associated fs number (for example, fs0) under EFI Shell prompt. Step 4. If the EFI utility is not located in the root directory, move to the directory in which the file is located, for example: fs0:\>cd \EFI\HP\TOOLS\IO_CARDS\SmartArray If you are not using the Offline Diagnostic CD: Step 1. Download the SA EFI update utility saupdate.efi and copy it to the EFI partition. Step 2. Boot the system to the EFI Shell and change directories to the EFI partition. Step 3. If the EFI utility is not located in the root directory, move to the directory in which the file is located, for example: fs0:\>cd \EFI\HP\TOOLS\IO_CARDS\SmartArray Run saupdate.efi using the using the fs0:\> saupdate.efi command. Use saupdate LIST to display all detected Smart Array controllers along with the active firmware versions: Chapter 1 15

16 Installing the SAS Smart Array P400 Controller Checking and Updating Smart Array P400 Controller Firmware fs0:\efi\tools> saupdate list ******************************************************************************** Smart Array Offline Firmware Update Utility Version (C) Copyright 2006 Hewlett-Packard Development Company, L.P. ******************************************************************************** Seg Bus Dev Func Description Version HP Smart Array P In this example, the system contains one Smart Array P400 Controller at at segment 0, bus 52, device 0, function 0, running firmware version Compare this to the minimum recommended firmware version found in the HP Smart Array RAID Controllers Support Matrix in the Smart Array (RAID) section of: If the controller firmware meets the minimum recommended version, no further action is necessary. Downloading the Firmware Update, If Needed To locate and download firmware for the Smart Array P400 Controller, follow these steps: Step 1. Go to the Business Support Center at: Step 2. Search for Smart Array P400. Step 3. In the Narrow search using only: section, click Drivers and software. Step 4. Locate and click the link for the firmware download package. Step 5. Review the installation instructions and release notes on the download page. Step 6. Download the firmware. HP recommends that you follow the procedures supplied with the update package to install the firmware update. Updating the Controller Firmware NOTE This section contains a generic procedure to update firmware from the EFI shell. HP recommends that you follow the procedures supplied with the update package to install the firmware update. Use saupdate from the EFI Shell to update the firmware image on the HP Smart Array P400. Follow one of these two procedures to run saupdate: If you are using saupdate from the Offline Diagnostic CD: Step 1. Download the firmware and copy it to the EFI partition. Step 2. Place the Offline Diagnostic CD containing saupdate.efi in the CD drive before booting the system. Step 3. Boot the system to the EFI Shell prompt. 16 Chapter 1

17 Installing the SAS Smart Array P400 Controller Checking and Updating Smart Array P400 Controller Firmware Step 4. Locate the cdrom entry in the list of mapped devices, and change to the device by typing its associated fs number (for example, fs0) under EFI Shell prompt. Step 5. If the EFI utility and firmware image files are not located in the root directory, move to the directory in which these files are located, for example: fs0:\>cd \EFI\HP\TOOLS\IO_CARDS\SmartArray IMPORTANT Both saupdate.efi and the firmware image file must be located in the same directory. If they are not, copy them both to the EFI partition. Run the saupdate.efi using the fs0:\> saupdate command. If you are not using the Offline Diagnostic CD: Step 1. Download the SA EFI update utility saupdate.efi and copy it to the EFI partition. Step 2. Download the firmware and copy it to the EFI partition. Step 3. Boot the system to the EFI Shell and change directories to the EFI partition. When you are ready to run saupdate, use saupdate UPDATE to update the firmware on the Smart Array P400 Controller. The syntax of the saupdate UPDATE command is as follows: saupdate UPDATE [<seg:bus:dev:func>] [smartarray_firmware_file] For example, to update the controller at segment 0, bus 52, device 0, function 0 from the example output above: fs0:\> saupdate UPDATE 0:52:0:0 SPAWNxxxyyy.PAK Replace SPAWNxxxyyy.PAK with the name of your firmware file. For example: fs0:\efi\tools> saupdate update 0:52:0:0 SPAWN PAK ******************************************************************************** Smart Array Offline Firmware Update Utility Version (C) Copyright 2006 Hewlett-Packard Development Company, L.P. ******************************************************************************** Updating controller in Seg: 0, Bus: 52, Dev: 0, Func: 0 Current firmware version 2.06 Percentage completed: 100% Activating firmware now, this may take several minutes. Resetting and reinitializing controller. Retrieving firmware version, this may take several minutes. Current controller firmware version is Chapter 1 17

18 Installing the SAS Smart Array P400 Controller Checking and Updating Smart Array P400 Controller Firmware Verifying the Firmware Update After updating the firmware, cycle the power on the system and on any external JBODS connected to the system. After performing the firmware update, use LIST to confirm that the correct firmware version is installed; see Checking the Controller Firmware on page 15. For example: fs0:\efi\tools> saupdate list ******************************************************************************** Smart Array Offline Firmware Update Utility Version (C) Copyright 2006 Hewlett-Packard Development Company, L.P. ******************************************************************************** Seg Bus Dev Func Description Version HP Smart Array P HELP or? Use HELP or? to display usage text, program version number, and build date: Enter: saupdate HELP or saupdate? Error Messages The following error messages may appear when using the saupdate utility: When keyword LIST or UPDATE is misspelled or extra parameters are specified: Error: Syntax Error Usage: saupdate LIST or saupdate UPDATE [ all ] When the controller ID in the saupdate UPDATE command is not correct: No matching controller found When a firmware file does not exist in the saupdate UPDATE command, the example shows: SPAWN BIN does not exist. File SPAWN BIN: Not Found When an invalid firmware or corrupted file is specified in the saupdate UPDATE command, the example shows: SPAWN BIN does not exist. File SPAWN BIN: invalid or corrupted 18 Chapter 1

19 Installing the SAS Smart Array P400 Controller Creating Logical Drives Creating Logical Drives This section describes the steps to create logical drives for a Smart Array Series Controller using the Option ROM Configuration for Arrays (ORCA) utility. ORCA Utility To use ORCA, follow these steps: Step 1. Power on the server. POST runs, and any array controllers that are in the server are initialized one at a time. During each controller initialization process, POST halts for several seconds while an ORCA prompt message displays. Step 2. At the ORCA prompt: If you are connected using a headless console, press the Esc+8 combination. Otherwise, press F8. The ORCA Main Menu displays, enabling you to create, view, or delete a logical drive. Figure 1-11 ORCA Main Menu Creating a Logical Drive Using ORCA To create a logical drive using ORCA, follow these steps: Step 1. Select Create Logical Drive. The screen displays a list of all available (unconfigured) physical drives and the valid RAID options for the system. Chapter 1 19

20 Installing the SAS Smart Array P400 Controller Creating Logical Drives Step 2. Use the Arrow keys, Spacebar, and Tab to navigate around the screen and set up the logical drive, including an online spare drive if one is required. NOTE You cannot use ORCA to configure one spare drive to be shared among several arrays. Only ACU enables you to configure shared spare drives. Step 3. Press Enter to accept the settings. Step 4. Press F8 to confirm the settings and save the new configuration. After several seconds, the Configuration Saved screen displays. Step 5. Press Enter to continue. You can now create another logical drive by repeating the previous steps. NOTE Newly created logical drives are invisible to the operating system. To make the new logical drives available for data storage, format them using the instructions given in the operating system documentation. 20 Chapter 1

21 A Smart Array P400 Controller Overview This chapter describes the board components, features, and diagnostic LEDs on the Smart Array P400 Controller. Appendix A 21

22 Smart Array P400 Controller Overview Board Components and Features Board Components and Features Two models of the HP Smart Array P400 Controller are available. One model has the internal Serial-Attached SCSI (SAS) connectors on the front of the board; see Figure A-1. The other model has the connectors on the back of the board; see Figure A-2 on page 23. The two models have identical functionality. Figure A-1 and Table A-1 illustrate the components of the Smart Array P400 Controller with connectors on the front of the board. Figure A-1 HP Smart Array P400 Controller with SAS Connectors on Front Table A-1 Item ID Components of the HP Smart Array P400 Controller with SAS Connectors on Front Description 1 SAS or SATA port 2I (internal), 4x wide SFF8484 connector. 2 SAS or SATA port 1I (internal), 4x wide SFF8484 connector. 3 Connectors for cache module (also known as BBWC or array accelerator) 4 Runtime LEDs. See Controller Board Runtime LEDs on page Cache module, with connector for the cable to the optional battery pack. The cache module must be installed on the controller before the controller is installed in a server, or the controller will not boot. Figure A-2 and Table A-2 illustrate the components of the Smart Array P400 Controller with connectors on the front of the board. 22 Appendix A

23 Smart Array P400 Controller Overview Board Components and Features Figure A-2 HP Smart Array P400 Controller with SAS Connectors on Back Table A-2 Item ID Components of the HP Smart Array P400 Controller with SAS Connectors on Back Description 1 Connectors for cache module (also known as BBWC or array accelerator) 2 SAS or SATA port 1I (internal), 4x wide SFF8484 connector. 3 Runtime LEDs. See Controller Board Runtime LEDs on page SAS or SATA port 2I (internal), 4x wide SFF8484 connector. 5 Cache module, with connector for the cable to the optional battery pack. The cache module must be installed on the controller before the controller is installed in a server, or the controller will not boot. Appendix A 23

24 Smart Array P400 Controller Overview Board Components and Features Controller Board Runtime LEDs The Smart Array P400 Controller board has eight runtime LEDs that indicate various activities and error conditions. Figure A-3 illustrates their location, and Table A-3 describes how to interpret them. Figure A-3 Smart Array P400 Controller Board Runtime LEDs Table A-3 Interpretation of Runtime LEDs LED ID Color Name LED Name and Interpretation 1 Amber CR14 Controller lockup LED. 2 Amber CR13 Disk Failure LED. A physical disk connected to the controller has failed. Check the Fault LED on each disk to identify the failed disk. 3 Green CR3 Activity LED for SAS port 2I. 4 Green CR8 Activity LED for SAS port 1I. 5 Green CR5 Command Outstanding LED. The controller is working on a command from the host driver. 6 Green CR6 Heartbeat LED. This LED blinks every 2 seconds to indicate the controller health. 7 Green CR4 Gas Pedal LED. This LED, together with item 8 (CR7), indicates the amount of controller CPU activity. See Table A-4 on page Green CR7 Idle Task LED. This LED, together with item 7 (CR4), indicates the amount of controller CPU activity. See Table A-4 on page Appendix A

25 Smart Array P400 Controller Overview Board Components and Features Table A-4 Determining the Controller CPU Activity Level LED 7 Status LED 8 Status Controller CPU Activity Level Off Blinking 0 to 25% Blinking Off 25 to 50% On Steady Off 50% to 75% On steady On Steady 75% to 100% NOTE During server power on, each runtime LED illuminates randomly until POST completes. Appendix A 25

26 Smart Array P400 Controller Overview Board Components and Features Battery Pack LEDs The battery pack has four runtime LEDs that indicate battery readiness and error conditions. Figure A-4 illustrates their location; Table A-5 and Table A-6 describe how to interpret them. Figure A-4 Smart Array P400 Battery Pack LEDs Table A-5 Battery Pack LEDs LED Color Description 1 Green System Power LED. This LED glows steadily when the system is powered up and 12 V system power is available. This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller. 2 Green Auxiliary Power LED. This LED glows steadily when 3.3V auxiliary voltage is detected. The auxiliary voltage is used to preserve BBWC data and is available any time that the system power cords are connected to a power supply. 3 Amber Battery Health LED. To interpret the illumination patterns of this LED, see the following table. 4 BBWC Status LED. To interpret the illumination patterns of this LED, see the following table. 26 Appendix A

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