ENGLISH MTS AFTERMARKET SOLUTIONS. be certain.

Transcription

1 m 2014 ENGLISH グローバル コミットメント 地 域 レベルの 貢 献 MTS AFTERMARKET SOLUTIONS be certain.

2 2 WELCOME TO THE MTS SERVICES, MAINTENANCE PARTS AND ACCESSORIES CATALOG FOR 2014 INTRODUCTION Dear Valued Customer: Thank you for choosing MTS as your partner in testing. You ve selected not only a manufacturer of industry-leading equipment solutions, but also an experienced service provider to help ensure your equipment continues to provide years of test satisfaction. Within this catalog you ll find numerous services, maintenance parts and accessories to improve the productivity and longevity of your test equipment. Due to the wide range of solutions MTS produces, including custom testing solutions, not every available item is listed within this catalog. If the catalog does not contain an item you are looking for or you simply need to ask a question, please contact your nearest MTS support office. You ll find the MTS global support network listed in the Introduction section to help you find the nearest location for assistance. What s new for 2014» Continued global expansion of MTS field service and regional business center support personnel to provide higher levels of response» MTS Concord SM Service Plans offer proactive equipment maintenance» MTS Echo Software release including TestSuite integration and native apps for Android and Apple ios smartphones» Onsite Calibration offerings for MTS Criterion EM systems» Routine Maintenance offerings for MTS Tire Tread Wear and Rolling Resistance systems Sincerely, Your MTS Global Service & Support Team

3 3 TABLE OF CONTENTS INTRODUCTION 2 9 Welcome Letter 2 Table of Contents 3 How to Contact and Order from MTS 4 Contacting MTS 5 Company Locations 6-7 Warranty Coverage 8 MTS Services 9 SERVICES Training 10 Routine Maintenance Fluid Assessment Services 12 MTS Hydraulix Monitoring Services 13 Onsite Calibration Factory Calibration Services 17 Metrology Calibration Services 18 Actuator Remanufacture Program 19 Software Maintenance ME&S Remote Monitoring Software - MTS Echo 25 Extended Warranty 26 LOAD CELLS Servohydraulic Load Cells Electromechanical Load Cells Load Cell Adapters EXTENSOMETERS Introduction 34 Application Index 35 Functional Index 36 General Applications Specialized Applications Clip-On Displacement Gage Unique Applications 51 Accessories and Calibration FURNACES & CHAMBERS Furnaces 94 Chambers TESTING SYSTEM COMPONENTS Series 244 Actuators Configurations 97 Series 252 Servovalves Swivel Base & Rod Ends Rotary Actuators & Configurations Series 215 & 216 Rotary Actuators 103 Rotary Actuator Options 104 SilentFlo Hydraulic Power Units ADDITIONAL COMPONENTS 108 Miscellaneous Components Hydraulic Tools & Sample Bottles 109 Accumulator Parts 110 Actuator Parts Load Frame Parts Cables Electronic Components 121 Adapter Cables for 3rd Part Equipment 122 Grip Parts 123 Hydraulic Hoses 124 Hydraulic Power Unit Parts Hydraulic Service Manifold Parts Filter Elements 137 Flushing & Shut-Off Valves 137 SWIFT Parts FlatTrac & Rolling Road Systems Parts 140 Series 329 Road Simulator Parts 141 Model DOF PC Road Simulator Parts Model DOF PC Road Simulator Parts Model DOF LT Road Simulator Parts Model DOF LT Road Simulator Parts INTRODUCTION GRIPS & FIXTURES Introduction 55 Servohydraulic Grips & Accessories Electromechanical Introduction 72 Advantage Grips MTS Fundamental Grips Bionix Grips Bionix EnviroBath EM Extend Kit 93 EXCHANGE & REPAIR PROGRAMS Just In Case 154 Electronics Onsite Exchange Programs MTS Series 252 & 256 Servovalves REMANUFACTURE PROGRAMS Actuator

4 4 INTRODUCTION How to Contact and Order from MTS INTRODUCTION With a global presence and local support, MTS has sales, service and training resources located near our customers. Within the next few pages of this catalog you will find a complete list of local offices and contact information. Simply call, or fax the nearest location to get in touch with a local representative. MTS Teams Dedicated to Serve You When you chose MTS for your test system solution needs, you gained access to a complete support network of teams who are ready to assist you. The teams on this page support the services and products offered within this catalog. There are many more MTS teams who support customers by consulting on, developing and installing custom or advanced testing systems. ORDER SERVICES This team researches repair and service parts and processes pick and ship orders that have no labor or custom content. Order Services also develops quotations for standard repair, maintenance, and service parts. TECHNICAL SUPPORT Support and assistance in answering technical questions that you may encounter when using your MTS testing system software and equipment is provided by Technical Support. See section below for information on how to contact this group. FIELD SERVICE Your local source for onsite equipment installation is the Field Service team. They also perform onsite routine maintenance, calibrations and repair, or product exchange services for your equipment. FIELD SERVICE COORDINATION AND SCHEDULING This group will establish initial onsite service appointments, answer questions and help with scheduling priorities. They help accommodate schedule changes. Validate and clarify scope of work for onsite tasks to be performed while providing management of Field Service Resources. CUSTOMER TRAINING Standard and customized classroom training on MTS equipment and technology is available for those of all levels of technical ability. Training can be done at regional training centers or onsite. See the list of training centers in this section of the catalog to arrange for training. Contacting MTS by... PHONE Call your local office listed on pages 6 and 7 in this section for your sales, service or training needs. Our North America Customer Care Center is also available at between the hours of 7:00 a.m. and 5:00 p.m. (USA Central time) Monday through Friday. In Europe, call toll-free number SERVICE SALES This group assists in arranging onsite services and consultation in developing service planning plus support for current service contracts. They will also provide quote support for products and services that require field service involvement. SALES ENGINEERS The Sales Engineers provide support and consultation when you have standard system or product expansion needs. They are readily available to provide you with information and assistance on new test systems, system upgrades, and new equipment for your full range of testing needs. FAX The Regional Business Centers listed in this section have fax number access. When communicating via fax, please include information about the reason for your inquiry as well as how we should respond back to you. INTERNET Contact us online at Use the website to learn more about MTS and the products and services you need to ensure the highest levels of testing performance. Simply select the Contact Us link from the menu in the top left of any page on the site to initiate an electronic information request. To contact MTS by , find the address for your local office in this section of the catalog, or send an to info@mts.com. If sending an , please include information about the reason for your inquiry as well as how we should respond back to you.

5 5 CONTACTING MTS MTS Telephone Support If you are a current MTS customer you may be familiar with our telephone support process. This process, which is described below, has been streamlined from what has been published in the past. If you are a new MTS service customer, please review these procedures to help us to meet your service needs. CONTACTING TECHNICAL SUPPORT MTS provides a full range of support services after your system is installed. If you have any questions about a system or product, contact Technical Support in one of the following ways. TELEPHONE» Worldwide: toll free in U.S.; outside U.S.» Europe: international toll free in Europe INTERNET» > Contact Us (upper-right corner) > In the Subject field, choose To escalate a problem; Problem Submittal Form» , Worldwide: tech.support@mts.com What to Expect When You Call 1. Your call will be registered by the Customer Care Center agent. The agent will ask for your site number. 2. The Customer Care Center agent may also ask you to verify information noted in the Call Preparation section. 3. What is the nature of your call today? The Customer Care Center agent will need to know if you are calling for technical support, to order parts, or to request a service call, to name a few. 4. If you have made a previous call regarding your issue, we can recall your file. You ll need to tell the Customer Care Center agent the following: a. The MTS case number or the MTS quote number 5. The Customer Care Center agent, or another MTS employee, may ask you to perform certain tasks so we can identify the problem. 6. If you are calling to place an order, please have the following information ready: a. MTS site number b. Purchase order number, which you will need to complete your order INTRODUCTION» , Europe: techsupport.europe@mts.com CALL PREPARATION The Customer Care Center agent will ask you for some information to get you the help you need as quickly as possible. To help provide prompt support, please gather the following information prior to contacting MTS: General information (essential)» Company name» Company address» MTS site number» Your name and phone number» All applicable support contract numbers Describe the problem you are experiencing» How long has the problem been occurring?» Can you reproduce the problem?» Were any hardware or software changes made to the system before the problem occurred?

6 6 CONTACTING MTS INTRODUCTION Regional Business Centers THE AMERICAS MTS Systems Corporation Technology Drive Eden Prairie, MN USA Telephone: Toll Free: Fax: Internet: EUROPE MTS Systems France BAT EXA 16 16/18 rue Eugène Dupuis Créteil Cedex France Telephone: Fax: MTS Systems GmbH Hohentwielsteig Berlin Germany Telephone: Fax: euroinfo@mts.com MTS Systems S.R.L. socio unico Strada Pianezza Torino Italy Telephone: sel. pass. Fax: mtstorino@mts.com MTS Systems Norden AB Södra Långebergsgatan 16 SE Västra Frölunda Sweden Telephone: Fax: norden@mts.com MTS Systems Ltd. UK Brook House Somerford Court Somerford Road Cirencester GL7 1TW Glos. - United Kingdom Telephone: Fax: mtsuksales@mts.com ASIA/PACIFIC MTS Japan Ltd. ArcaCentral Bldg. 8F Kinshi, Sumida-ku Tokyo Japan Telephone: Fax: mtsj-info@mts.com MTS Korea, Inc. 12, Sunae-ro 46beon-gil Bundang-gu Seongnam-si Gyeonggi-do , Korea Telephone: Fax: mtsk-info@mts.com MTS Systems (China) Co., Ltd Building 23, No.481, Guiping Road Shanghai , P.R.China Telephone: Fax: info@mtschina.com Sales Locations NORTH AMERICA Canada Montreal, Quebec Toronto, Ontario Windsor, Ontario Mexico Aguascalientes United States CENTRAL AND SOUTH AMERICA Argentina Buenos Aires Brazil São Paulo Colombia Bogota Costa Rica San Jose Venezuela Caracas EUROPE Bulgaria Sofia Czech Republic Brno France Le Chesnay Paris Germany Berlin Delmenhorst Ehingen Nattheim Rastatt Wendeburg Greece Athens Italy Torino Netherlands Gouda Poland Warsaw Romania Bucharest Russia Moscow Spain Barcelona Madrid Sweden Gothenburg Switzerland Hallau Turkey Istanbul Ukraine Kiev United Kingdom Northhamptonshire Stroud, Glocester Surrey AFRICA AND THE MIDDLE EAST Egypt Heliopolis Israel Tel Aviv Jordan Amman Morocco Casablanca Saudi Arabia Riyadh South Africa Johannesburg Tunisia Tunis United Arab Emirates Dubai ASIA/PACIFIC Hong Kong Hong Kong India Bangalore Chennai Coimbatore Haryana/Punjab Mumbai New Delhi Pune Tiruchy Indonesia Jakarta Japan Nagoya Tokyo People s Republic of China Beijing Changchun Chongqing Guangzhou Shanghai Wuhan Xi an Republic of Korea Daejon Seoul Singapore Singapore Taiwan Kaohsiung Taichung Taipei AUSTRALIA AND NEW ZEALAND Australia Melbourne Sydney TRAINING CENTERS Americas Training Center MTS Systems Corporation Technology Drive Eden Prairie, MN USA Telephone: Toll Free: Fax: info@mts.com Internet: Asia Training Center MTS Korea, Inc. Sungkyunkwan Univ. Natural Sciences Campus: #83158 Research Complex 2, 300 Cheoncheon-dong Jangan-gu, Suwon-si, Gyeonggi-do Korea Office Phone: Fax: mtsk-info@mts.com Europe Training Center MTS Systems GmbH Hohentwielsteig Berlin Germany Telephone: Fax: training.europe@mts.com

7 7 CONTACTING MTS Service Organizations NORTH AMERICA Tech Support: Toll Free: Outside US: Canada Telephone: Fax: Mexico Aguascalientes Telephone: Fax: United States Telephone: Fax: CENTRAL AND SOUTH AMERICA Argentina Buenos Aires Telephone: (54)-(11) or (54)-(11) or (54)-(11) Fax: (54)-(11) Brazil São Paulo Telephone: Fax: Chile São Paulo Telephone: Fax: Colombia São Paulo Telephone: Fax: Costa Rica San Jose Telephone: or Fax: Ecuador São Paulo Telephone: Fax: Peru São Paulo Telephone: Fax: Venezuela Caracas Telephone: or Fax: EUROPE Tech Support: Toll Free: Outside US: Belarus (Sales - Aerospace & Ground Vehicles) Test Systems Ltd. Luzhnetskay nab. 2/4 Build Moscow Telephone: Fax: Belgium (Sales - Electromechanical) MTS Systems SAS BAT EXA 16 16/18 rue Eugène Dupuis Créteil Cedex France Telephone: Fax: Belgium (Sales - Servohydraulic) Technisch Advies- en Handelsburo J.J. Bos B.V. Marconistraat 11 NL-2809 PH Gouda The Netherlands Telephone: -31-(0) Fax: -31-(0) Bulgaria (Sales - Electromechanical) Astel 15, rue Vorino 1612 Sofia Bulgaria Telephone: or or Fax: Czech Republic (Sales - Service - Electromechanical) LABTECH s.r.o. Polni 23/340 CZ BRNO Czech Republic Telephone: Fax: France (Sales - Service) MTS Systems SAS BAT EXA 16 16/18 rue Eugène Dupuis Créteil Cedex France Telephone: Fax: Germany, Austria, Benelux, Southeast Europe (Sales - Service) MTS Systems GmbH Hohentwielsteig Berlin Germany Telephone: Fax: Greece (Sales) Neotek OE P. Xystris & Co. E. Venizelou 105 N. Smyrni Athens, Greece Telephone: or Fax: Italy (Sales - Service) MTS Systems S.r.l. socio unico Strada Pianezza 289 Torino Italy Telephone: sel. pass. Fax: Netherlands (Sales) Technisch Advies- en Handelsburo J.J. Bos B.V. Marconistraat 11 NL-2809 PH Gouda The Netherlands Telephone: 31-(0) Fax: 31-(0) Northern Europe (Sales - Service) MTS Systems Norden AB Södra Långebergsgatan 16 SE Västra Frölunda Sweden Telephone: Fax: Poland (Sales - Service) Elhys Sp.Z.o.o. ul. Naukowa 45 PL Warsaw, Poland Telephone: Fax: Russia Test Systems Ltd. Krasnoproletarskaya 16, Entrance # Moscow Telephone: Fax: Spain/Portugal (Sales - Service) SEM, SA (Sistemas de Ensayo de Materiales SA) Moscou, 30, 1-1 E Barcelona Spain Telephone: FAX: Switzerland (Sales - Service) Fuchs AG Industrievertretungen. Empützistrasse 4 CH-8215 Hallau Switzerland Telephone: Fax: Turkey (Sales - Service) MEGA Danısmanlık, Temsilcilik ve Dis Ticaret Ltd. Uzuncayir Cad. No: 31, A Blok D: Hasanpasa Istanbul, Turkey Telephone: Fax: Ukraine (Sales - Aerospace & Ground Vehicles) Test Systems Ltd. Luzhnetskay nab. 2/4 Build, Moscow Russia Telephone: Fax: United Kingdom (Sales - Service) MTS Systems Ltd. Brook House Somerford Court Somerford Road Cirencester GL7 1TW United Kingdom Telephone: Fax: AFRICA AND THE MIDDLE EAST Egypt Heliopolis Telephone: Fax: Israel Ramat-hashron Telephone: Fax: Jordan Amman Telephone: Fax: U.A.E., Oman, Qatar, Bahrain, Pakistan RAK Telephone: ASIA/PACIFIC Hong Kong Kowloon Telephone: Fax: India Pune Telephone: Fax: Indonesia Jakarta Telephone: Fax: Japan Nagoya Telephone: Fax: Tokyo Telephone: Fax: People s Republic of China Beijing Telephone: Fax: Shanghai Telephone: Fax: Republic of Korea Seongnam City Telephone: Fax: Singapore Singapore Telephone: Fax: Taiwan Kaohsiung Telephone: Fax: Taichung Telephone: Fax: Taipei Telephone: Fax: AUSTRALIA AND NEW ZEALAND Australia Melbourne Telephone: Fax: Sydney Telephone: Fax: INTRODUCTION

8 8 WARRANTY COVERAGE Overview INTRODUCTION MTS builds some of the most rugged and reliable testing equipment on the market. We also stand behind our products and services with extensive warranty options. In addition to providing standard warranty coverage on new equipment and service parts, MTS also offers optional extended warranties for equipment and components to help ensure your equipment is ready for testing when you need it. Standard Warranty Equipment MTS warrants its equipment to be free from defects in material and workmanship under normal use, given proper installation and maintenance, for 12 months from the date of shipment of your product. Defective equipment may be repaired or replaced at MTS option. Standard Warranty Parts & Services Warranty periods for service products start with the product shipment from MTS. Replacement, exchange, remanufacture, or repair of a system component does not extend the warranty coverage of the entire system. Coverage on system components is as follows: PURCHASED PARTS Parts with a model number Parts without a model number 12 months 90 days EXCHANGE, REMANUFACTURE OR REPAIR PROGRAMS Exchange 12 months Remanufacture 12 months Repair 90 days OTHER SERVICES Factory calibrations Field calibrations Field service labor 90 days 90 days 90 days Extended Warranty The Extended Warranty Program is available as part of a service contract designed to protect you from incurring unplanned material and labor expenses for repairing MTS equipment. It includes the following:» Labor to troubleshoot and repair equipment» Parts to repair equipment» Exchange, remanufacture or repair as authorized by MTS Extended Warranty Coverage The Extended Warranty Program is available for purchase as part of an Assured Maintenance Plan (AMP). Under this plan option, MTS will troubleshoot and repair or replace affected equipment and/or components during a 12-month plan period. Extended Warranty coverage is grouped into three classes:» Controllers (number of control channels)» Load frames and actuators» Hydraulic power units» It is easy to add coverage for your entire laboratory, or for only a portion of your MTS equipment. Extended Warranty Exclusions» MTS reserves the right to exclude any product from coverage. Please contact your sales engineer for complete details of product eligibility.» Upgrades and updates required due to obsolete hardware and software cannot be part of an Extended Warranty Program.» Hydraulic fluid is not covered under an Extended Warranty Program.» MTS offers End-of-Life product communications as needed to assist in your equipment planning. MTS reserves the right to change products, services, and prices without notice. If your system or product is more than 3 years old, a condition assessment may need to be performed by MTS to confirm availability. MTS serial number for each covered item must be recorded within the AMP Extended Warranty contract. MTS reserves the right reject claims for warranty where it is determined that failure is caused by Buyer or third party made modifications, improper maintenance, misuse, misapplication, improper or incomplete qualification, abuse of the Product, damage caused by connections, interfacing or use in unforeseen or unintended environment. These conditions will render warranties null and void.

9 MTS SERVICES 9 Test professionals throughout the world rely on MTS Systems Corporation s innovative technologies, high-quality testing systems and applications expertise to optimize their testing programs. We have the experience to support your test equipment from pre-installation to de-commission and at every point in between. MTS has the service solutions to meet your needs for test schedule predictability, data integrity, system performance optimization and budget management. test systems and know how to operate them effectively. In addition to a broad selection of standard courses, MTS can customize courses to meet your specific lab needs and deliver the training at our Training Center or your workplace. MTS classroom training is available at Regional Training Centers located in the U.S., South Korea and Germany. All of our course offerings can be presented onsite at your facility. INTRODUCTION ONSITE SERVICES Although MTS builds some of the most rugged test solutions available, the constant motions and forces applied to test specimens can ultimately take their toll on the test systems as well. Our field service engineers have a worldwide reputation for applications expertise, and will respond to your request for support or repair quickly and efficiently. MTS can also assist with installation or movement of lab equipment including disassembly, packing for transportation and installation at the new location. In addition, we offer consumables and spare parts for new-generation MTS equipment and most of our legacy systems. ENGINEERING SERVICES MTS offers a complete set of professional engineering services, including systems engineering, test consulting and facilities design services. MTS experts will listen to your test objectives, analyze your situation, and translate your desires to specific system requirements and an actionable plan. We can provide test designs, fixture engineering, control system evaluation, data collection and results analysis. By referencing the best practices of test labs worldwide, MTS can help you design test facilities, including hydraulic distribution systems. Let MTS help you develop long-range lab investment plans that support your business growth strategies or research plans. CALIBRATION & ALIGNMENT All test labs must calibrate their testing equipment to help ensure data accuracy. MTS provides top-quality calibration services accredited by A2LA to ISO/IEC standards. We can complete calibration at your location, or in our factory metrology labs. We also offer a range of services, including load frame alignment services, designed to help minimize data variance. TRAINING MTS training programs are designed to improve technician efficiency and maximize system performance. Expertly led and completely customizable, the courses provide hands-on learning to make sure you are thoroughly familiar with your MAINTENANCE & MONITORING Making sure that equipment is ready for use when needed and test projects are completed on time without unexpected breakdowns are important aspects of test lab management. Based on decades of service experiences, MTS has a set of well-defined routine maintenance offerings tailored for specific systems and components, to help extend equipment life and provide you with confidence in your equipment. MTS has hydraulic fluid monitoring and maintenance programs that will help you optimize test system performance. Our condition based monitoring tools help you better understand equipment condition and anticipate potential issues before they become larger problems. And our real-time, remote monitoring software solution for the entire lab can be accessed anywhere by any Web-enabled device smart phone, laptop or tablet, for increased visibility and productivity in the lab. UPGRADE SOLUTIONS As technology improves, an upgrade is often the most economical way of expanding your lab capabilities and extending the life of existing test equipment. MTS offers upgrades and replacements for all areas of your test system: mechanical components, controllers and software. Upgrade your old hydraulic power unit to a new, efficient one and save money. Our Software Maintenance Enhancement and Support (ME&S) agreements make it easy to stay current with rapidly changing software technology. Within your contract period, you will automatically receive updates to all software covered in your contract.

10 10 SERVICES TRAINING Course Selection Test System Operation & Application Theory Courses DESCRIPTION MTS Hardware & Analog Controllers Damper Test System Operation Durability Testing Technology Elastomer Testing on Controllers with 793 Software Measurement Uncertainty Test Rig Design Materials Test Lab Management AMERICAS TRAINING CENTER ASIA TRAINING CENTER EUROPE TRAINING CENTER Software Operation Courses DESCRIPTION MTS Hardware Concepts & Series 793 Software MTS Series 793 Software with MultiPurpose TestWare (MPT) Test Design MTS MultiPurpose TestWare (MPT) Software MTS Series 793 Software with MTS TestSuite (mpe) Test Design MTS TestSuite Multipurpose Elite (mpe) Software MTS TestSuite TW Software MTS TestWorks 4 Software AeroPro Operator AeroPro Administrator Fatigue & Fracture with MTS TestSuite (mpe) Software RPC Pro Software Operation RPC Pro Advanced Software Operation Combined RPC Pro Operator & Basic RPC Pro Fatigue Series 793 Advanced Software Operation Training Alternatives MTS can provide onsite presentations of all course offerings. MTS also has the expert capability to develop custom courses on a broad range of test-related subjects not covered in the course schedule. (Please allow three months for onsite course scheduling.) ONSITE COURSE Per day onsite training - 1 to 8 students with 1 instructor Add per second instructor for class size above 8 - check availability for second instructor Add per student above 8 (Class size limit of 15) REMOTE ONLINE COURSE Per hour online training - 1 to 8 students with 1 instructor Add per student above 8 (Class size limit of 15) Cancellation Fee DESCRIPTION If cancelled less than one week prior to course start Price for a course held at MTS includes tuition, class material and lunch MTS training center classroom size is limited,, check for availability *Price plus airfare and zone charges for instructor(s) *For onsite courses with more than 8 students, contact MTS for second instructor availability *Please allow 3 months for onsite course scheduling We welcome your requests for custom classes or your language needs

11 11 ROUTINE MAINTENANCE Hydraulic Power Unit HPU (500 hr) HPU (1,000 hr)* HPU (1,500 hr) HPU (2,000 hr)* Series 329 6DOF PC & LT Road Simulator Per Corner (500 hr) Per Corner (1,000 hr) Per Corner (1,500 hr) SERVICES Servohydraulic Load Frame SH Frame (500 hr) SH Frame (1,000 hr) SH Frame (1,500 hr) SH Frame (2,000 hr)* Static-Hydraulic Load Frame StH Criterion Frame (2,000 hr)* Electromechanical Load Frame EM Frame (2,000 hr) EM Criterion Frame (2,000 hr) Electrodynamic Load Frame ED Acumen Frame (2,000 hr) Controller Controller (2,000 hr)* Per Corner (2,000 hr)* Longitudinal Restraint Option 6DOF Per Corner (every 500 hrs) Static Support Option 6DOF Per Corner (every 500 hrs) XY Positioner Option 6DOF & 4DOF Per Corner (every 500 hrs) Brake Intensifier Option 6DOF & 4DOF Per System (every 2000 hrs)* Non-Torque Loading (NTL5) Non-Torque Loading NTL5 (500 hr*) Non-Torque Loading NTL5 (1000 hr*) Non-Torque Loading NTL5 (1500 hr*) Non-Torque Loading NTL5 (2000 hr*) Non-Torque Loading NTL5 (10000 hr*) Non-Torque Loading (NTL10) Non-Torque Loading NTL10 (500 hr*) Non-Torque Loading NTL10 (1000 hr*) Non-Torque Loading NTL10 (1500 hr*) Non-Torque Loading NTL10 (2000 hr*) Non-Torque Loading NTL10 (10000 hr*) Routine Maintenance Package pricing does not include materials. Each specific MTS equipment model may or may not require materials at each RM interval. Routine Maintenance Packages may not apply to all MTS equipment models. Please contact our service sales representative to verify equipment eligibility. *Note: Filters and/or materials replaced during this service.

12 12 ROUTINE MAINTENANCE & FLUID ASSESSMENT SERVICES SERVICES Tire Rolling Resistance - Hydraulic Tire Rolling Resistance - Hydraulic (500 hr)* Tire Rolling Resistance - Hydraulic (1000 hr)* Tire Rolling Resistance - Hydraulic (1500 hr)* Tire Rolling Resistance - Hydraulic (2000 hr)* Tire Rolling Resistance - Hydraulic Carriage Option (500 & 1500 hr) MTS Fluid Care Program Program Management Per Sample Point FSE Sampling Per Bottle (see hydraulic tools for bottle P/N) MTS Fluid Analysis Tire Rolling Resistance - Hydraulic Carriage Option (1000 & 2000 hr)* Tire Rolling Resistance - Electric Tire Rolling Resistance - Electric (500 hr)* Tire Rolling Resistance - Electric (1000 hr)* Tire Rolling Resistance - Electric (1500 hr)* Tire Rolling Resistance - Electric (2000 hr)* Tire Rolling Resistance - Electric Carriage Option (500 & 1500 hr) Tire Rolling Resistance - Electric Carriage Option (1000 & 2000 hr)* D.I.Y. Sampling Per Bottle (see hydraulic tools for bottle P/N) FSE Sampling Per Bottle (see hydraulic tools for bottle P/N) MTS Sample Tool for D.I.Y. Sampling (see hydraulic tools for bottle P/N) Fluid Replacement Service* Replace hydraulic fluid (systems <30 gpm) Replace hydraulic fluid (systems 30 to 100 gpm) *Fluid is not included and customer is responsible for disposal Tire Tread Wear Simulation Tire Tread Wear - Hydraulic (500 hr)* Tire Tread Wear - Hydraulic (1000 hr)* Tire Tread Wear - Hydraulic (1500 hr)* Tire Tread Wear - Hydraulic (2000 hr)* Tire Tread Wear - Hydraulic Carriage Option (500 & 1500 hr) Tire Tread Wear - Hydraulic Carriage Option (1000 & 2000 hr)* Routine Maintenance Package pricing does not include materials. Each specific MTS equipment model may or may not require materials at each RM interval. Routine Maintenance Packages may not apply to all MTS equipment models. Please contact our service sales representative to verify equipment eligibility. *Note: Filters and/or materials replaced during this service.

13 13 MTS HYDRAULIX MONITORING SERVICES MTS Hydraulix SM Monitoring measures the condition and performance of hydraulic systems over a secure Internet. Secure-Remote device monitoring is an enabling technology for MTS that blends seamless machine state communication between MTS and our customers providing key information about the operation and health of test systems. Hydraulix monitoring remotely measures and trends eight specific categories of the hydraulics system through a secure internet connection.» Fluid Condition» Fluid Power Generation» Filtration Effectiveness» Heat Exchanger Efficiency» Utilization History» Hydraulic Distribution Performance» HPU Leak Detection» Energy Conservation HEAT EXCHANGER EFFICIENCY» Nominal output fluid temperature trending» Water consumption trending» Thermal heat transfer monitoring HYDRAULIC DISTRIBUTION PERFORMANCE» Accumulator gas charge monitoring» Ball valve fault detections» Console temperature monitoring of station controller» Leak detection and excursion of distribution systems UTILIZATION HISTORY» Run-time hours per pump/motor group» Duty cycle per 24 hour/30 day clock» Utilization balancing across pump modules» Station status Ô hydraulics-on & program-run utilizations SERVICES MTS Hydraulix Performance Categories FLUID CONDITION» ISO cleaniness code trending» Contaminant ingestion event logging» % water saturation» Fluid chemistry health monitoring» Nominal operation temperature trending HPU LEAK DETECTION» Monitor trench cavities for oil or water flooding» Monitor HPU deck and oil catch basins ENERGY CONSERVATION» Water consumption optimization/minimization» AC current draw/motor-power/motor-performance in % trends» Flow profiling/power manager analytics FLUID POWER GENERATION» Pressure output ripple/vibrations» Audible noise suppression/detection» Output fluid flow monitoriing» Pump/motor vibration monitoring» Case drain flow & temperature trending» Compensator setting/stability per module FILTRATION EFFECTIVENESS» Rate of filter loading» Filter effectiveness on output cleaniness» Condition-based filter replacement Benefits of MTS Hydraulix Monitoring Proactive - Reduce the number of failure events Predictive - Minimize the impact of each event that remains Prognostic - Flag sub-optimal conditions Condition-Based - Eliminate unwarranted RM and comsumable replacement Energy Conservation - Right-size power generation to consumption

14 14 ONSITE CALIBRATION SERVICES SERVICES Calibration Standards Fee One charge per calibration incident Load Cells kn, LVDT, etc. Load Cells kn and Torque*» Pricing is based on specimen and fixturing removed, leaving the system ready to be calibrated. Additional time required to prepare the system for calibration will be charged at current Field Service Engineer rates.» Consult factory for models not listed.» Calibrations are to current revision of applicable standard unless otherwise noted.» ASTM E4 certification may not apply to electromechanical calibrations. * This standards fee can vary by country. Please contact your local MTS representative. Load Cell to Relevant ASTM E4 or ISO 7500 Standards*** FIRST READOUT DEVICE Deadweight up to 100 lbs Axial 0 to 1 KIP Metric Equivalent 0 to 5 kn** (Single range Acumen only / 2 to 100% full-scale) CRITERION SYSTEMS (EM ONLY) - SINGLE RANGE Force Calibration, Deadweight up to 500 N Criterion EM Only (Single range 0.5% / 10 to 100% full-scale) Axial Force Calibration 0 to 30 kn Criterion EM Only (Single range 0.5% / 10 to 100% full-scale) Axial Force Calibration 0 to 100 kn Criterion EM Only (Single range 0.5% / 10 to 100% full-scale) Axial Force Calibration 0 to 300 kn Criterion EM Only (Single range 0.5% / 10 to 100% full-scale) Axial Force Calibration 0 to 600 kn Criterion EM Only (Single range 0.5% / 10 to 100% full-scale) CRITERION SYSTEMS (EM ONLY) - EXTENDED RANGE Axial Force Calibration - Extended Range, 0 to 30 kn Criterion EM Only (Extended range 0.5% / at points below 10% full-scale) Axial Force Calibration - Extended Range, 0 to 100 kn Criterion EM Only (Extended range 0.5% / at points below 10% full-scale) *** Accreditation can vary by country. Please contact your local MTS representative to confirm MULTI-AXIS FORCE TRANSDCUCER (LOAD CELL) Axial 0 to 5 KIP Metric Equivalent 0 to 25 kn (Single range EM &Criterion/10 to 100% full-scale) Axial 0 to 20 kip Metric Equivalent 0 to 100 kn [up to 2 ranges (tension/compression)] Axial 0 to 100 kip Metric Equivalent 0 to 250 kn [up to 2 ranges (tension/compression) Axial 0 to 240 kip Metric Equivalent 0 to 500 kn [up to 2 ranges (tension/compression)] Axial 0 to 500 kip Metric Equivalent 0 to 2000 kn [up to 2 ranges (tension/compression) Axial 0 to 1000 kip Metric Equivalent 0 to 5000 kn [up to 2 ranges (tension/compression)] Torque 0 to 60K inch-pound Metric Equivalent (0 to 6800 Nm) 1 range Torque 0 to 200K inch-pound Metric Equivalent (0 to Nm) 1 range Torque 0 to 750K inch-pound Metric Equivalent (0 to Nm) 1 range ASTM E4 or ISO 7500*** readout verification, each additional readout device/additional bridges ** For multiple ranges, use the Axial 0 to 20 kip. Bi-axial (restraint) load cell Model B-03/04 Model B-10/11 Tri-axial 833 Elastomer load cell Utilizing hardware Matrix box (Matrix module and system controller required) Tri-axial 833 Elastomer load cell Utilizing SW and calculated channels (System controller with conditioners required) Displacement transducers Type Acumen Displacement Calibration Servo-hydraulic displacement (LVDT) Rotary position transducer Delta P transducer Electromechanical test system verification (includes both Speed and Displacement) Speed and Displacement Criterion EM only (Single Range 0.5% / Displacement to ASTM E2309)

15 15 ONSITE CALIBRATION SERVICES Crack-Opening Displacement Gages (COD) Calibration of COD gages for use in compliance with ASTM** E399, E561, E1290, and E1820. ASTM CRACK OPENING DISPLACEMENT GAGE/DEFLECT METER Calibration Models covered: , , , , and equivalents. ** ASTM E399 standard test method for plane-strain fracture toughness of metallic materials. ASTM E561 standard practice for R-curve determination. ASTM E1290 standard test method for crack-tip opening displacement (CTOD) fracture toughness measurement. ASTM E1820 standard test method for measurement of fracture toughness. Extensometer Calibration to Relevant ASTM E83/ISO 9513 Standards Axial Extensometers (per extensometer) (Models Covered: , , , , , , , , , , , & Equivalents) Bi-Axial Extensometers (Models Covered: 632.8X & Equivalents) Diametral Extensometers (Models Covered: , , & Equivalents) Averaging Axial Extensometers (Models Covered: & Equivalents) Cross Sectional Strain Extensometers (Models Covered: & Equivalents) High Temperature Axial Extensometers (Models Covered: 632.4X, 632.5X, 632.6X & Equivalents) Immersible Extensometers (Models Covered: & Equivalents) Small Gage Length Extensometers (Models Covered: , & Equivalents) Circumferential Extensometers (Models Covered: & Equivalents) High Elongation Extensometers (Models Covered: DXL-Ext & Equivalents) Biomedical Extensometers (Models Covered: & Equivalents) Other Calibration Items LDH machine calibrations 866.5X Time and Material Calibrations Some systems must be calibrated under a time and material method. An example would be a system without a load unit that requires the use of a fabricated reaction base. Standard load unit systems will always be calibrated under the fixed fee method. When a system is calibrated using the time and material method, these charges apply:» Time-and-material Standards fee for each standard used.» Each additional load cell using the same load cell standard.» Zone charges (based on applicable zone charge).» Labor (based on applicable labor rate). Flat-Trac Calibrations Flat-Trac calibrations should be performed at least annually, or when any component in the chain of mechanical or electrical components comprising a selected software channel is replaced or repaired. Free rolling calibration Each additional free rolling matrix Adder for spindle drive calibration Each additional spindle drive matrix Slip angle calibration (stand-alone) Camber angle calibration (stand-alone) New Matrix Generation Calibration Current Matrix Calibration Only New Matrix Generation pricing includes the following activities when applicable:» A/D and D/A calibrations» Camber angle calibration» Slip angle calibration» Calibrating the calibration standard (Flat-Trac II)» Force and moment calibration» Belt speed calibration» Generation of calibration matrix» Pre- and post-calibration data» Verify inertial compensation (Flat-Trac III)» Calibrate inflation pressure» Calibrate ambient and tire temperatures» Spindle speed calibration» Shunt calibration» Loaded radius calibration» Verification of matrix through calibration check. SERVICES

16 16 ONSITE CALIBRATION SERVICES SERVICES Calibration for 329 Passenger Road Simulators Load cells and displacement Without With transducer calibration brake brake Corner 1/2 Car Full Car Calibration of Multi-Axial Simulation Table (MAST) Systems 6 Channel MAST end-to-end-calibration Package 1 Package 2 Package 3 Notes: 6 accelerometers 6 accelerometers and 6 LVDT 6 accelerometers, 6 LVDT, and ASC D/A-A/D Load cell calibration (only) Corner 1/2 Car Full Car Displacement transducer calibration (only) Corner 1/2 Car Full Car Calibration for 329 LT Road Simulators Load cells and displacement Without With transducer calibration brake brake Corner 1/2 Truck Full Truck Load cell calibration (only) Corner 1/2 Truck Full Truck Displacement transducer calibration (only) Corner 1/2 Truck Full Truck Note: zone charges are not included in pricing. - Prices include calibration standard fee but travel expenses (zone, airfare, etc.) are not included. - These packages are not eligible for volume discounts offered on other calibrations. - AMP and VPP discounts will apply. Onsite Accelerometer Calibration ACCELEROMETERS CALIBRATION PRICES Type Single Axis- Transducer only Tri-Axis - Transducer only Single Axis - Transducer with conditioner Tri-Axis - Transducer with conditioner Static Alignment Verification STATIC ALIGNMENT VERIFICATION PRICES Type Static twelve gage alignment (For more on alignment see Service Notes section). Dynamic Force Verification DYNAMIC FORCE VERIFICATION PRICES Type Dynamic Force Verification Additional frequency/range combinations

17 17 FACTORY CALIBRATION SERVICES Factory Calibration Prices LOAD CELL Calibration up to 220,000 lbf (As Found / As Left Data Provided) Single Range / Single Readout Device* Axial up to 22 kip (Metric Equivalent up to 100 kn ) Additional Range / Readout Device Axial >22 kip to 240 kip (Metric Equivalent- >100 kn to 1000 kn) Additional Range / Readout Device MULTI-AXIS LOAD CELL Bi-axial (restraint) load cell Model B-03/04 Model B-10/11 Tri-axial 833 Elastomer load cell Utilizing hardware Matrix box (Matrix module and system controller required) Tri-axial 833 Elastomer load cell Utilizing SW and calculated channels (System controller with conditioners required) Cross Sectional Strain Extensometers (Models Covered: & Equivalents) High Temperature Axial Extensometers (Models Covered: 632.4X, 632.5X, 632.6X & Equivalents) Immersible Extensometers (Models Covered: & Equivalents) Small Gage Length Extensometers (Models Covered: , & Equivalents) Circumferential Extensometers (Models Covered: & Equivalents) High Elongation Extensometers (Models Covered: DXL-Ext & Equivalents) Biomedical Extensometers (Models Covered: & Equivalents) Additional Range/Readout Device CALIBRATION ACCESSORIES TestStar IIm Transducer ID Module MTS p/n Note: TestStar IIm is still supported for service until end of CY2014 * Single Range (Minimum of 9 data points from 2% to 100%. Applies to 493 and 494 product lines except and ) ** Not relevant to ASTM E83 or ISO9513 Standards SERVICES TORQUE TRANSDUCER Calibration up to 12,000 lbf-in (As Found / As Left Data Provided) Torque up to 12,000 lbf-in Metric Equivalent- up to 1300 N m Single Range / Single Readout Device Additional Range / Readout Device COD GAUGES Model & Clip-on displacement gage Model Arm Bandit displacement gage EXTENSOMETER** (As Found / As Left Data Provided) Single Range / Single Readout Device* Axial Extensometers (per extensometer) (Models Covered: , , , , , , , , , , , & Equivalents) Bi-Axial Extensometers (Models Covered: 632.8X & Equivalents) Diametral Extensometers (Models Covered: , , & Equivalents) Averaging Axial Extensometers (Models Covered: & Equivalents) SWIFT System Calibrations. SWIFT CALIBRATION PRICES ARE PER CALIBRATION* SWIFT 10, 20, 30, & 40 transducer* SWIFT 45 & 50* SWIFT LOANERS AVAILABLE WITH CALIBRATION* Model SWIFT 20, 30, & 40 units SWIFT 45 & 50 units * SWIFT Loaners only available for use During Customer Transducer Calibrations at MTS factory * Loaners are available on first come, first served basis only * Price is for Aluminum, Titanium or Stainless Steel units * Price includes Spinning and Non-spinning accessories * Loaner prices are based on 1 loaner unit of the duration of 1 SWIFT multi-axial transducer calibration * Prices do not include rims and /or hub adapters * Loaner and Calibration prices are fixed regardless of how long the calibration takes * Customer needs to return loaner within 72 hours after receiving calibrated SWIFT, otherwise additional loaner fee s will apply * Prices are subject to change without notice *Rental of SWIFT transducer is no longer available

18 18 METROLOGY CALIBRATION SERVICES SERVICES Metrology Laboratory Services LOAD CELL ASTM E74, EN , AND ISO 376 CALIBRATIONS VIBRATION Load cell - unidirectional up to 25 kip Load cell - bidirectional up to 25 kip Load cell - unidirectional up to 100 kip Load cell - bidirectional up to 100 kip Load cell - unidirectional up to 240 kip Load cell - bidirectional up to 240 kip Load cell with dual bridge Load cell up to 25 kip, non-astm Load cell up to 240 kip, non-astm Various other Force related M&TE TORQUE TRANSDUCER add Flange style transducers only. Additional costs may apply due to required fixturing Torque transducers up to 12,000 lbf-in (Bidirectional, ASTM E2428) Torque transducers up to 12,000 lbf-in (Unidirectional, ASTM E2428) Torque transducers up to 12,000 lbf-in (Unidirectional, non-astm) Torque transducers up to 100,000 lbf-in (Bidirectional, ASTM E2428) Torque transducers up to 100,000 lbf-in (Unidirectional, ASTM E2428) Torque transducers up to 100,000 lbf-in (Unidirectional, non-astm) Various other Torque related M&TE Notes: Unidirectional Force: Compression and/or tension ascending only data points. Bidirectional Force: Compression and/or tension ascending and descending data points. Unidirectional Torque: Clockwise and/or counter-clockwise ascending only data points. Bidirectional Torque: Clockwise and/or counter-clockwise ascending and descending data points. Non-ASTM: Performance to manufacturers specifications. Accelerometer - single axis Accelerometer - triaxial Charge amplifiers/signal conditioners Various other Vibration related M&TE ELECTRICAL INSTRUMENTS/DEVICES Provide manufacturer and model number to confirm availability DIMENSIONAL AND MECHANICAL INSTRUMENTS/DEVICES Provide manufacturer and model number to confirm availability for Rotary Encoders and dimensional related M&TE TEMPERATURE AND HUMIDITY Provide manufacturer and model number to confirm availability TIME AND FREQUENCY Provide manufacturer and model number to confirm availability OTHER MTS PRODUCT CALIBRATIONS MTS LX series laser extensometers (single standard calibration) 709 alignment system (data acquisition and signal conditioning electronics) Extensometer Calibrators Additional ranges or custom calibration

19 19 ACTUATOR REMANUFACTURE PROGRAM Model 204.xx MODEL REMANUFACTURED NUMBER RATING PRICE kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip kip Note: These units are no longer in new production, replacement of these units is not possible. Load Units with Integral Actuators MODEL REMANUFACTURED NUMBER RATING PRICE kip kip kip /25 22 kip /50 55 kip kip The replacement prices listed are for standard 6 & 10 stroke actuators. Consult MTS for replacement pricing of non-typical actuators. Installation is not included in the remanufacture price. Model 242.xx to End Cap Remanufacturing MODEL REMANUFACTURED NUMBER RATING PRICE 242.xx kip kip * 15 kip * 11 kip kip kip kip kip kip *Steel version only Prices are for each end cap. SERVICES Model 231.xx to 248.xx MODEL REMANUFACTURED NUMBER RATING PRICE 231.xx 242.xx kip kip kip kip kip kip kip kip kip 248.xx The replacement prices listed are for standard 6 & 10 stroke actuators. Consult MTS for replacement pricing of non-typical actuators.

20 20 SOFTWARE MAINTENANCE Software Maintenance, Enhancement, and Support (ME&S) SERVICES MTS Software Maintenance, Enhancement, and Support (ME&S) agreements are an easy and cost-effective way to keep pace with rapidly changing technologies. Receive all software updates (maintenance) and software upgrades (enhancement) that become available during the contract period for the initially purchased product. New features that are sold as options or separate product are not included, but are available for an additional charge.» Twelve consecutive months of coverage» Access to technical support by phone during the contract period Application Software Note: 793 controller system software ME&S AND ALL 793 application software ME&S must be purchased together for the AMP ME&S to be valid. Customer must have purchase the latest version of software in order to purchase ME&S. An upgrade in software may require a FlexTest controller upgrade.** **Note that the Power PC processors used in some FTIIm controllers need to be replaced with new versions in order to support upgrade to current software. The following processors need to be replaced: -Model , 160X-series -Model , 2700 series The following processors might not deliver satisfactory performance depending on configuration and application: -Model , 2431-series -Model , 5101-series ***Available only for customers with PC automation. The ME&S software is currently under your system warranty or under an existing ME&S contract. If this is not the case, additional fees will apply. For RPC and TestSuite software, a catch-up fee equal to 50% of the back ME&S on your software will be applied. For Series 793 software, please contact your service sales engineer for quote. When ME&S is purchased, it must be purchased for all licenses and options purchased. Partial coverage is not permitted. SOFTWARE MTS TestSuite MODULE Multipurpose Elite Multipurpose Express Fatigue Analyzer Reporter Add-In Low Cycle Fatigue Module (LCF) High Cycle Fatigue Module (HCF) Advanced Low Cycle Fatigue Module (ADVLCF) FCG Crack Gage FCG Clip Gage FCG DCPD Fracture Toughness KIC Fracture Toughness JIC Fracture Toughness CTOD Fracture Analyzer K-R Curve Determination Thermomechanical Fatigue Module Tensile Module TW Elite Servohydraulic TW Express Servohydraulic TW Elite Criterion/Insight TW Express Criterion/Insight TW Plastics Bundle EM TW Metals Bundle EM TW Metals Bundle STH TW Construction Bundle EM TW Construction Bundle STH TW EM/STH Individual Template from Plastics/Metal/Construction Bundle TW Multi-Cycle Bundle EM TW Multi-Cycle Bundle STH TW Adv Rate Control for EM/SH TW MULTICHANNEL TW Strain 1 TW Strain 1&2 Advanced HCF Module