Evolution of Nursing Informatics Leadership

Transcription

1 Evolution of Nursing Informatics Leadership April 12, 2015 Christina (Christy) Dempsey, MSN, MBA, CNOR, CENP Molly K. McCarthy, RN, MBA Stephanie Poe, DNP, MScN, RN-BC DISCLAIMER: The views and opinions expressed in this presentation are those of the author and do not necessarily represent official policy or position of HIMSS.

2 Conflict of Interest Christina (Christy) Dempsey, MSN, MBA, CNOR, CENP Molly K. McCarthy, RN, MBA Stephanie Poe, DNP, MScN, RN-BC Have no real or apparent conflicts of interest to report. HIMSS 2015

3 Learning Objectives Discuss what's next for the CNIO Outline the growth of the CNIO role Identify the other nursing leadership roles in other settings

4 Christina Dempsey, MSN, MBA, CNOR, CENP Chief Nursing Officer, Press Ganey Associates, Inc.

5 How Did I Get Here?

6 Mission, Vision, Values Mission: Improve the health of patients Vision: To play an integral role in shaping health care for generations to come Values: Integrity Perseverance Fidelity Stewardship Faith

7 Press Ganey CNO Teacher Mentor Writer Speaker Consultant Hospital Administration Manager/Director Staff Nurse

8 What I Do Thought Leadership Development of Compassionate Connected Care Engage leaders and bedside caregivers Shape the products and services delivered by Press Ganey Establish strategic partnerships Work with clients and prospective clients to improve the patient experience Teach the next generation of nurses Research Publish

9 Cool Analytics!

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13 Key Accomplishments First Press Ganey CNO Compassionate Connected Care Client Improvement by double digits JONA and Journal of Patient Experience Editorial Boards CNO Advisory Council Best Practice Roundtables Multiple publications and weekly speaking engagements And most importantly. Wife of 32 years, mother of two successful and amazing daughters and a grandmother of two

14 Christy Dempsey, MSN MBA CNOR CENP

15 Molly K. McCarthy RN, MBA Chief Nursing Strategist, US Health & Life Sciences, Microsoft

16 Understand Market Drivers Influencing Health IT Transformation & Role Evolution Learn about different roles and opportunities for Nurses in Health IT

17 Market Drivers In Healthcare

18 My Journey

19 The HIMSS Position Statement says together nurses and nursing informatics must lead and be visible, vocal and present at the table to achieve healthcare delivery transformation (HIMSS, 2011). The cornerstone of this healthcare delivery transformation is carefully developed metrics and constant quality monitoring. The necessary leadership for this transformation must be provided through nursing informatics leaders in healthcare organizations that recognize the essential functions of quality and safety provided by nursing informatics.

20 Digital Health Harnessing the Power of Change Entering an innovative, transformative era for healthcare Cloud Big Data Mobile Social 71% of health providers were deploying or planned to deploy cloud computing solutions (KLAS Research 2011) 50X From 2012 to 2020, health data worldwide is expected to grow from 500 PB to 25M TB (Rock Health, 2012) 2.7 devices used by physicians, on average, above and beyond their multiuser workstations (IDC Health Insights, 2013) 49% of patients want access to providers in new ways, including online chatting and texting (PwC 2013)

21 Nurse Impact for Better Health Nurse involvement in technology decision making is vital to healthcare quality and efficiency. Microsoft in Health provides insight for nurses on healthcare devices, services, technologies and experiences.

22 Future Healthcare Leaders

23 Molly K. McCarthy RN, MBA Let s Connect: Nurses Blog LinkedIn

24 Stephanie Poe, DNP, MScN, RN-BC Chief Nursing Information Officer Senior Director, Quality and Informatics The Johns Hopkins Hospital and Health System

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26 Chief Nursing Information Officer Born at Entity-level; now System-level Strategic partnerships IT Strategic Management Nursing & Patient Care Services Executive CMIO Dual reporting relationship VP for Nursing & Patient Care Services (CNO) Council Senior VP for Management Systems & Information Services (CIO)

27 Clinical Informatics: Bridging Clinical Imperatives Clinical Information Technology Clinical Research Clinical Informatics Clinical Education Clinical Practice Clinical Quality

28 Key Successes Clinical content/workflow standardization Evidence-based practice Advocacy of patient-family centered care Clinical & operational readiness Business continuity Engagement IT Clinical Training Clinical support/ super user development Access security/scope of practice Collaboration/integration Clinical communication Clinical Practice Clinical Informatics Clinical Education

29 Key Successes Clinical decision support Clinical analytics Meaningful use, Core measures, HAIs, PSIs Clinical reporting Business analytics Clinical excellence Clinical IT Predictive modeling Clinical outcomes Practice-based evidence Business intelligence Best Practice Innovation & discovery Clinical Quality Clinical Informatics Clinical Research

30 Clinical Informatics Structure CMIO - JHM CNIO JHHS/JHH JH Enterprise level Entity Level Sr. Program Coordinators, Informatics/Support Administrative Support, JHHS Assistant Director, Clinical Informatics, JHH Director, Clinical Informatics, JHBMC Director Clinical Informatics Community Division Support Pool Advanced Physician Support Service Central Clinical Informatics Leads distributed among key WGs Departmental Clinical Informatics Leads (facilitate specialty WGs Clinical Informatics Leads distributed among key academic build WGs Clinical Informatics Leads (distributed among key WGs) Super Users, JHH Super Users, JHBMC Super Users, Community Division

31 Contact information: Contact information: Stephanie Poe, DNP, MScN, RN-BC Chief Nursing Information Officer Senior Director, Quality and Informatics The Johns Hopkins Hospital and Health System Baltimore, MD

32 Questions?