Driver Terminal QUICK REFERENCE GUIDE. PeopleNet Customer Support

Transcription

1 Driver Terminal QUICK REFERENCE GUIDE Customer Support

2 The Wireless Fleet System makes it easy for drivers and dispatchers to communicate with each other. This guide will help you familiarize yourself with the features and controls of the system so you can use it efficiently. SAFETY: Please do not operate the system while your vehicle is moving. PEOPLENET CUSTOMER SUPPORT: If you have any questions concerning the PROCEED Wireless Fleet System, call our customer support team, which is available 24 hours a day, 7 days a week at (888) , or 111 on your voice handset. Hardware ONBOARD COMPUTER: Holds the wireless transceiver, which sends data and voice communications over the wireless network, and the GPS receiver, which uses GPS satellites to monitor vehicle location. The onboard computer was designed to be updated with the latest equipment software. As new products, features, and services are launched, your system is automatically updated via OTAP over-the-air-programming. During upgrades, the system is unavailable for sending or receiving messages. Keyboard The keyboard enables drivers to send detailed messages. Without the keyboard, only pre-programmed messages or multiple choice form messages can be sent. Each keyboard is shipped with a protective cover to keep it clean and prevent damage. If you are having problems with the keyboard, check the lock status feature in the LOCK STATUS section under MENU. The Smart Lock feature is designed to prevent accidental keystrokes. It must be set to unlock mode for the F8, F9, F10, Pause Break, Pg Up/Pg Dn and Enter keys to work. F8 Key: F9 Key: F10 Key: Selects left action button on the display screen. Selects center action button on the display screen. Selects right action button on the display screen. Pause Break: Returns to idle screen - If reading a message, it will be saved in SAVED mailbox. - If sending/replying to a message, it will be saved in DRAFTS mailbox. Page Up: Page Down: Enter: F8 F9 F10 Moves cursor up on the display screen. Moves cursor down on the display screen. Moves to the next step in a sequence. Pause Break Pg Up Enter Pg Dn Message Display The message display is where drivers view and send data messages. You can view four lines at a time with 20 characters per line. The fourth line displays actions that you can perform. The display includes two triangular scroll buttons, three rectangular action buttons and a speaker to alert you to new messages. When the system is not in use, the screen will display, along with three action items: MAIL, MENU, and SEND. Display: Action Items: Action Buttons: Scroll Arrows: Message Display Menu Features The menu screen allows you to adjust settings, manage your address book, view PerformX vehicle performance information and reboot the computer. Press or F8 to return to the previous screen. Press PAUSE BREAK to return to the idle screen. Feature In-Cab PerformX Login Driver Log Logout Dispatches Addresses Diagnostics Info Display Configuration Brightness Blanking Timing Switch Lights Sound Level Lock Status Distance Units Definition 2 3 Allows you to view engine and driving performance information for the trip. This feature is available to PerformX users only. Allows you to log into the edriver Logs program. This feature is available to edriver Logs users only. Allows you to access the edriver Logs menu. Allows you to log out of the edriver Logs program. Allows you to view an automated dispatch of the stops on your route. As you arrive and depart from these locations, the computer may request your confirmation and may present you with additional messages or forms. This feature is available to Automated Messaging users only. Allows you to manage your personal address book (Back/Select/Add). Provides information about the performance and settings of the computer, including GPS and cell strength (Back). Allows you to adjust the backlighting of the message display (Normal/Low/Off). Allows you to adjust the display backlighting time after no interaction. If you receive a message after your screen dims, the display will automatically light (30 Seconds/5 Minutes/Always On). Allows you to adjust the button backlighting (Same as Screen/Always Off/Always On). Allows you to control the volume of the new message sound level (High/Medium/Low). For some users, an added setting of Off may be displayed. When chosen, there will be no audible prompt when a message arrives. Allows you to lock the keyboard, preventing inadvertent keystrokes (Unlock/Smart Lock). Allows you to select U.S. or metric measurements (Miles/ Kilometers) for display of units for In-Cab PerformX. Display Time Zone Allows you to select a time zone for the display of dates and times on the main idle screen only. Daylight Savings Refresh Display Action Items Action Buttons Speaker: Holds 80 characters per screen (4 lines). Bottom line of display describes options. Three buttons that activate the action items. Use up and down buttons to scroll through the display. Provides audible alert for new messages. Allows you to enable or disable daylight savings time for display on the main idle screen only. Reboots the device (Yes/No). Scroll Arrows Speaker

3 USING THE IDLE SCREEN You will see an idle screen when the system is not in use. Arrow up on the message display or select Page Up on the keyboard to view these screen options. SEND A NEW MESSAGE SEND to send new messages. Up Arrow or Page Up to view these screen options: Day, Date, Time, Direction. Your distance from the nearest city. READ A NEW MESSAGE Fr 02/06 10:19 MST SE 3M W Chanhassen, MN PROCEED to move to next screen. PROCEED READ to read new messages. *** YOU HAVE 4 NEW *** *** MESSAGES *** READ READ READ Arrow up or down to indicate the message type you wish to send. Forms will be listed alphabetically. to choose message type. Corporate Freeform Preprogrammed Personal Freeform PROCEED to move to the next screen. Arrow up or down to choose a new message. to display the message. Arrow up or down to view the message. SAVE to save the message in the saved mailbox. REPLY will allow you to reply to this message. DELETE will allow you to delete this message. You will be asked to confirm your choice. PROCEED F DISP Can you pick F DAVE How are you F BEN New load FROM: DISPATCH Corporate Freeform REPLY DELETE Corporate Freeform messages are public and will be displayed on the Fleet Manager regardless of recipient. Personal Freeform messages are private and will T be displayed on the Fleet Manager regardless of recipient. Arrow up or down to indicate the name of your recipient. once to select a recipient. Press twice to deselect. Arrow up or down to indicate additional recipients. NEXT to proceed to the next step. ENTER YOUR MESSAGE TEXT. Allan D Bob T Clyde E Allan D *Bob T Clyde E NEXT All new messages must be read and either saved, replied to, or deleted before moving on in the system. Back key moves you back one screen. Pause Break key on keyboard moves you completely out of any activity. When addressing a message, press the first letter of the recipient name to jump to that part of the address book. Key icons you may see on screen: Indicates the onboard computer is receiving a call. Indicates a voice call is in process. HELPFUL HINTS once to edit the message. twice to edit the address. DONE to proceed to the next step. Arrow up or down to review your message. DRAFTS to save it to DRAFTS mailbox. SEND to send message. URGENT will send the message now. LATER will send the message deferred. DELETE will delete. You will be asked to confirm. Your message here To: Bob T Your message here DONE DRAFTS SEND Message will be sent in 12 hours unless URGENT is pressed URGENT LATER DELETE Indicates a data call is in process. Indicates OTAP (over-the-air-programming) is in process. If you do not press anything, the message will be sent later and the display will return to the idle screen. 4 5

4 READ/REPLY TO OLD MESSAGES VIEW IN-CAB PERFORMX MAIL to select previously read messages. If your company uses PerformX, you can view real-time engine performance information for a trip, leg or any report duration. To view data in metric units of measure, select Display Configuration from the main menu. PROCEED to move to next screen. Arrow up or down to choose your mailbox. Previously read or saved messages will be in the SAVED mailbox. DRAFTS 3 OUTBOX 1 SAVED 5 PROCEED MENU to proceed to In-Cab PerformX. Arrow down to In-Cab PerformX. to view engine performance information. IN-CAB PERFORMX DIAGSTIC INFO SENT shows messages already sent. TOTAL shows number of messages in all mailboxes and percent of memory used. to open the mailbox and display messages. Arrow up or down to choose a message. to display the message. Arrow up or down to view the message. to return to list of messages. REPLY will allow you to reply to this message. DELETE will allow you to delete the message. You will be asked to confirm your choice. SENT 20 TOTAL 29 30% FROM: DISPATCH Corporate Freeform F DISP Can you pick F DAVE How are you F BEN New load REPLY DELETE Arrow down to view. FROM: Accumulated time since the last reset. Use the CLEAR button to reset your averages and trip information (hours : minutes). MPG: Average Miles Per Gallon. AVG SPEED MPH: Average speed. MAX SPEED MPH: Highest speed recorded. MILES: Number of miles traveled. IDLE: Time spent idling (hours : minutes). MOVE: Time spent moving (hours : minutes). OVER RPM: Time spent exceeding company RPM goals. The number after SPD is the company target (hours : minutes). OVER SPD: Time spent exceeding company speed goals. The number after RPM is the company target (hours : minutes). FROM: 5 days 21:04 MPG: 5.4 AVG SPEED MPH: 60 MAX SPEED MPH: 63 MILES: 300 IDLE: 0:43 MOVE: 5:01 OVER RPM: 0:15 OVER SPD: 0:18 XCESS SPD: 0:21 LONG IDLE: 0:25. LONG IDLE: 1 IDLE THRESHOLD: 5m SHORT IDLE: 0:18. SHORT IDLE: 15 All time displayed in hours : minutes. XCESS SPD: Time spent moving at an unsafe speed. The number after SPD is the company target (hours : minutes). LONG IDLE: Time spent idling longer than the threshold set by your company (hours : minutes).. LONG IDLE: Number of times vehicle idled longer than the company-set threshold. IDLE THRESHOLD: Number of minutes used to split long and short idle events. SHORT IDLE: The amount of time you have idled less than the company goal (hours : minutes).. SHORT IDLE: The number of times you have idled less than the company goal. 6 7

5 VIEW DISPATCHES If your company uses Automated Messaging, you will receive automated dispatches of your stops. As you arrive and depart, you may receive the following messages for each stop. Approaching. You may receive notification as the vehicle nears the stop. No driver action is required. Arrived. You will receive an Arrived notification when you stop at the dispatch location. Driver action may be required to confirm the stop if dispatch has not set-up an automatic arrival. Departed. The driver may receive notification as the vehicle departs the stop. Driver action may be required to confirm the stop if dispatch has not set-up an automatic departure. A dispatch may come in as a new message. This means a specific action of you is required at the stop. SAVE this message, it will be presented to you again when you arrive at the stop and a response will be required. MENU to proceed to your dispatches. START/STOP TRIPS If your company uses the Trip method of automated dispatching by sending multiple load assignments in one day, the driver may need to start the trip manually. MENU to proceed to your reports. to display Trips. Arrow up or down to choose TRIPS. TRIPS MAIL DISPATCHES. If you do not see DISPATCHES listed as a menu option, then no dispatches have been assigned to you. DISPATCHES DIAGSTIC INFO Arrow up or down to choose dispatch. to open Trip. Load Dispatch Load Dispatch Arrow up or down to view your dispatches. VIEW to see a description of the stop and distance from destination. Loading Dock 12 Backhaul VIEW Prompted Arrival: When you reach an arrival point of a dispatch stop and the vehicle stops, the onboard computer automatically will declare your arrival and present you with the appropriate messages for the location. Manual Arrival: If you are at a dispatch stop, but the onboard computer has not presented you with an arrived message, you can manually declare your arrival. (See below.) YES to start Trip. Driver can manually close a trip by selecting the Trip Name and pressing YES to end trip. Start Trip? Trip 1 End Trip? Trip 1 YES YES Manual Depart: If you have left a dispatch stop, but the onboard computer has not presented you with a departed message, you can manually declare your departure. (See below.) Check with dispatch to determine if you will need to manually depart stops, most depart events occur without driver interaction. Select the dispatch stop you wish to open. Loading Dock 12 Backhaul VIEW ARRIVE to confirm to dispatch that you are at the location. to return to the list of dispatch stops. DEPART to confirm to dispatch that you have left the location. to return to the list of dispatch stops Plains Way Atlanta, GA ARRIVE 1120 Plains Way Atlanta, GA DEPART Please read your arrived message carefully. When you arrive at a stop in your dispatch, you may receive a form that is specific to that location. Once you ve arrived at all your stops and select ARRIVE, DISPATCHES will be removed from the menu. 8 9

6 REPLY TO A FORM MESSAGE MANAGING ADDRESSES MAIL to select previously read form messages. MENU to add, edit or delete addresses. PROCEED to move to next screen. Scroll to addresses and press. DIAGSTIC INFO DISPLAY CONFIG PROCEED Arrow up or down to choose your mailbox. Previously read or saved messages will be in the SAVED mailbox. to open the mailbox and display messages. DRAFTS 3 OUTBOX 1 SAVED 5 ADD to add a new address. Addresses are displayed in alphabetical order. DALE GLENN JOHN SEL ADD Arrow up or down to choose a message. to display the message. Arrow up or down to view the message. REPLY to reply to this message. Answer the questions in the form. NEXT to move to the next question. Continue until all questions are answered. Arrow up or down to review the entire message. DONE to proceed to the next step. F DISP Can you pick F DAVE How are you F BEN New load FROM: BEN Delivery Confirmation Form REPLY DELETE Enter the number of pieces delivered 28 To: BEN Delivery Confirmation Form Enter the number of pieces NEXT DONE Enter the address and press NEXT. Enter the name and press DONE. EDIT/DELETE. Arrow up or down to an existing address. Press to edit/delete address. EDIT to edit name or address. DEL to delete. Enter addr: name@company.com Enter Name: Bob Freytag BOB DALE GLENN BOB NEXT DONE ADD EDIT DEL Arrow down to review your message. SEND to send message. DRAFTS to save it to DRAFTS mailbox. URGENT will send the message now. LATER will send the message deferred. DELETE will delete. You will be asked to confirm. To: BEN Your message here DRAFTS SEND Message will be sent in 12 hours unless URGENT is pressed URGENT LATER DELETE If you do not press anything, the message will be sent later and the display will return to the idle screen. You must add the address before sending messages to OR receiving messages from that address. MANAGING MAILBOXES DRAFTS contains messages started but saved as a draft before sending (trip reports). OUTBOX contains messages waiting to be sent. SAVED contains messages previously read. SENT contains messages previously sent. TOTAL provides a count of all messages and indicates the amount of memory used. DRAFTS 3 OUTBOX 1 SAVED 5 SENT 20 TOTAL 29 30% 10 11

7 US Headquarters Canada Contact Canada (888) Baker Road 1100 Burloak Dr. Suite 300 (952) Fax Minnetonka, MN Burlington, Ontario L7L 6B2 USA Canada D AG PerformX, OTAP and edriver Logs are registered trademarks and Driver Terminal is a trademark of Communications Corporation Communications Corporation. All rights reserved. This information is subject to change without notice. Printed in U.S.A. 05/11