HA 302 Human Resource Management Hybrid Syllabus C5:2012

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1 HA 302 Human Resource Management Hybrid Syllabus COURSE START DATE: July 9, 2012 ONLINE DATES: Week #1 July 9 th thru 15 th Week #3 July 23 rd thru 29 th Week #4 July 30 th thru August 5 th Week #5 August 6 th thru 12 th Week #6 August 13 th thru 17 th C5:2012 ON CAMPUS DATES: Week 2 - July 16 th thru 20 th COURSE END DATE: August 19 th final paper due COURSE DESCRIPTION More information on this course, including the official course description and any prerequisites, can be found in the GPS Catalog at COURSE OBJECTIVES Upon completion of this course, you should be able to do the following: 1. Demonstrate knowledge of the organizational, legal, and environmental forces that create the framework for human resource management. 2. Evaluate and redesign processes and programs to target the organizational mission and goals. 3. Understand the strategic components of human resource management, and analyze opportunities in your workplace. 4. Apply the principles and practices of this course in the healthcare field, particularly as it relates to the following: a. Diverse personnel working in the healthcare field. b. The role of human resource management as it applies to all aspects of the workplace.

2 c. Changes in the workplace due to changes in the demographics of the workforce. d. The relationship of workplace components and their collective ability to meet healthcare industry demands. e. Legal requirements pertaining to the labor force. COURSE GUIDELINES Discussion Questions for online weeks #1, 3, 4, 5 & 6 Weekly discussion questions will give you the opportunity to discuss specific aspects of the course material from your point of view, helping to strengthen your powers of analysis and observation. Online discussion is a requirement for your course and is facilitated by your instructor. The discussion will help you think more closely about the readings, relate them to your own experience, and keep up with current events in the subject. Elements of the course This course has three fundamental elements: (1) online forums for posting/participation in discussion and (2) a week of interactive activities on campus; and (3) a final, written assignment. Course Online Discussion Requirements This is just a reminder that this course, as part of the grade, requires participation in online class discussion in ANGEL. Minimum participation requirement is to post at least once on three separate days during each online week. This creates a very positive opportunity for you to: - Read prior postings and get some ideas as you are preparing to tackle a unit assignment, - As you are working on an assignment, to toss a question or observation into discussion asking your classmates for ideas, clarification, interpretation or suggestions to help you complete the assignment, - After you have completed a unit, to jump into online discussion and share some of what you have learned with others.

3 It s a good idea to check in periodically, to see if anyone has replied to your posting and to which your subsequent reply would be appropriate. Actually, this can be very exciting because this is the only opportunity in this self-paced, distance education program where you and your classmates can meet and network. About Internet links: This course provides Internet links in order to expand on various topics. Although the course materials are reviewed periodically, on occasion an Internet site or link may migrate to another site or it may disappear completely. Sometimes, when they migrate, there will be a new link to the new site; unfortunately, sometimes not. The suggestion the site has disappeared is to use the key words from the link as a search parameter using your search engine such as Yahoo, MSN, Firefox, etc; whatever one you typically use. This may help you find a new link. Two things you can do that might solve the problem are to make sure you have cleaned out your browsing history and cache as well as checking for pop ups. I would say that close to 99% of the problems are solved by doing these two things. If all else fails, then make sure you mention in either your online discussion or your written assignment that you were unsuccessful in opening the site, so that I know you tried and then, move on. Please don t hesitate to contact me if you are struggling with this. Guidelines for the Final Written Assignment You must apply APA writing guidelines to your assignment. As a minimum, this means: - The entire unit must be submitted as one Word document (.rtf if you are using a word processing software other than Word) with each element of the unit clearly identified. Graphs, charts and similar are expected to be inserted into the body of the assignment. However, if you are having difficulty with this, you may include at the end as an Addendum or, as a last resort, include as a separate document (such as a Power Point slide or similar). A centered, title section that includes pertinent course information, your identification (name and student I.D.) and information identifying which assignment it is, along with the date being submitted - One-inch margins (although APA suggests 1 ¼ inch left and right margins for Word documents) all around - Identify which of the two alternate assignments you have selected - Do NOT align to pages. These assignments are not printed; rather they are downloaded, saved, read and reviewed on the computer monitor, so keep the

4 text uniform, perhaps using 3 lines spaces between elements of the assignment - Unless specific sections are outlines or bulleted, the text should be doublespaced, indented narrative paragraphs - Font must be a uniform 12-point, black using either Times Roman or Courier. However, I will accept Arial as well - Further information regarding use of citations and a reference list are noted below Research will help to validate your answer or to modify or even change your answer. More importantly, you must remember to give proper credit or citation to your resources. This means using reference citations (see below). Now you finish up each answer with examples, illustrations and with your own personal observations and/or opinions and even relevant war stories this brings the paper to life and makes for interesting reading when I can see the student/author s ideas, opinions, comments or observations. Things like, while the established school of thought indicates that ya da ya da ya da, it is my personal opinion that this has failed to be considered and let me explain why and illustrate with a personal example. Now you won t be able to do this with every topic, but when you can, you should it makes the difference, in my class, from a good paper to a great paper. Reference formatting And, in conclusion you need to end with a Reference List of all of the resources you either read or used in developing our answers. This should include all of the references that you specifically used but it can also include other relevant sources that you read that you did not necessarily quote from. Again, APA can show you how to set this up properly and even give credit to first person sources say you interviewed a medical professional to obtain some of the information in your answers. Sample reference list (the red parentheses are for illustration only and are not part of the reference formatting) (journal article) Eisenhardt, K.M. (1990). Speed and strategic choice: how managers accelerate decision making. Planning Review, 20(5), (book) Goldratt, E.M. & Cox, J (1992). The Goal (2 nd Edition). North River Press, Inc. (internet article) Ruiz, R.M. (2003). Metaphor, Retrieved on 10/25/04 from Citations

5 Whenever we see data, statistics, and etc., what I refer to as borrowed information, per both college policy and copy write laws, you MUST provide proper credit to the source. This is done through the use of citations. A citation will immediately follow any borrowed information and consist of the last name of the primary author, the year published and if a book, text or journal article, the specific page(s) i.e., (Smith, 2006, pp ). An internet source may be a bit harder. In these instances, if the author is unknown, you can either use anonymous or use the name of the organization as the author. If there is no published date, then look for a copyright date and if one cannot be found, then use n.d. to indicate no date. Obviously there will be no page(s). REQUIRED TEXT(s) Fallon, Jr. L.F. & McConnell, C.R. (2007). Human Resource Management in Health Care Principles and Practice. Jones & Bartlett Publishers, Boston. ISBN- 13: If you have any questions regarding your course materials, please contact your academic advisor and/or our book vendor EdMap. You can reach EdMap by phone 1- (800) or website at CLASS SCHEDULE Topic: Human Resource Management within an organization Required Readings: text chapters 1, 2 & 3 Discussion Forum: You will find that the role/functions of Human Resource management vary from one organization to another, often performed by others who have additional duties such as CEO, CFO, etc., and differ even more by types of organizations such as manufacturing, health care, education and banking. In some, HR performs more of an administrative function; while in others it is a strategic partner. Through discussion posts, let s create a list of the broad spectrum of duties often or sometimes assigned to HR. Obviously there are some basic ones common to most organizations; however, there are others that may be unique to one organization and not another. Let s create that list and discuss. [Reminder that the minimum participation in online discussion is at least 1 post on three separate days during the week.] Week 2 Day 1 On campus (1 to 4pm)

6 Topic: Mission, vision and the role(s) of HR In class activities to be determined Week 2 Day 2 On campus (1 to 4pm) Topic: The recruiting and selection process In class activities to be determined Week 2 Day 3 On campus (1 to 4pm) Topic: Employee Training & Development; and Organizational Development In class activities to be determined Week 2 Day 4 On campus (1 to 4pm) Topic: Compensation & Benefits In class activities to be determined Week 2 Day 5 On campus (1 to 4pm) Topic: Labor Relations v. Employee Relations; and Occupational Health & Safety In class activities to be determined Week 3 Online Topic: Employer-Employee Relations and the role of HR

7 Required Readings: text chapters 4, 5, 8, 19, 20 & 21 Discussion Forum: We have previously discussed (in Week #1) the multiple and varying roles of HR in various types of organizations. In a nut shell, HR serves as both a support and an audit role. See if you can explain this. Essentially, there seem to be three elements of HR found in most organizations: (1) administrative and legal compliance, (2) employee recruitment and training; (3) and organizational training the latter two should be aligned with the strategic plan of the organization. Discuss these elements from your own perspective. Week 4 Online Topic: Employee recruiting, selection, orientation, training and development Required Readings: text chapters 6, 7, 9, 11, 12, 13, 14, 15, & 16 Discussion Forum: After reading the assigned chapters (sorry, I know there are a lot of them), let s discuss the activities involved in recruiting, selecting, hiring, orienting, the need for a comprehensive position description for training, the merits of performance review and why employee development should be aligned with the mission, vision and strategic plan of an organization. Week 5 Online Topic: Maintaining effective Human Resource management Required Readings: text chapters 22 & 23 Discussion Forum: In can be said that the more effective HR professionals are, the easier their job seems to be and the less work they seem to do. See if you can explain this. Week 6 Online Topic: HR and your organization Discussion Forum: Over the past several weeks, we ve covered/discussed virtually every aspect of HR. This last discussion assignment is to ask you to share with us, in as much detail as possible, the role HR plays in your organization; and discuss. Assignments:

8 COURSE POLICIES AND PROCEDURES Current information regarding College policies affecting your course can be found on the Resources/Policy section of the course homepage. On this page, you will find vital information, including the following: Current Student Handbook, outlining course-specific policies Access to support resources, including advising and online tutorial services Student Success Guides SUBMITTING ASSIGNMENTS Refer to your online classroom for instructions on how to submit assignments. EVALUATION: Online Posting... 25% Classroom Attendance & Participation... 45% Final Written Assignment... 30%

9 YOUR INSTRUCTOR Your instructor is: John Lemire To contact your instructor: Phone: 1-(207) Hello, my name is John Lemire (John is fine). I have been a human resource generalist for nearly three decades and took a giant step in transitioning from human resource management back into the field of education. I possess a BS degree in Education from Worcester (Mass) State College and I spent 15 years working toward an MBA, which I obtained from Thomas College (Maine), in Prior programs of study were with Anna Maria College (Mass.) and Rivier College (New Hampshire). I completed the course of study for a PhD, with Touro University International, but have decided not to continue to Dissertation; and have, instead 'converted' it to a second MBA, Advanced Studies. You can leave a message for me at jlemire@sjcme.edu. You are also welcome to call me directly at home (207) I am truly a fanatic about returning calls and messages so if you do not receive a reply in a reasonable amount of time, please follow up. Health itself is hard to define. It is all the more difficult, therefore, to think of what kind of health care, and how much, people should have in order to lead productive and satisfying lives. Health, productive and satisfying are words for which there is no common definition.... As the title of this course suggests, there is more than one system dealing with health and health care. Each part of the health universe is, in itself, a complicated system;

10 with many pieces within it that constantly interact. So we see separate subsystems in acute physical care, long-term care, public health, emergency care and mental health. These interact with one another at the same time that each is trying to maintain some equilibrium among its own internal parts. Further, there are a federal government and 50 state governments, all of which promote, regulate, finance and deliver health services.... Is there, then, one single health care system that is a combination of all of these smaller systems? That is what the concept of health care systems suggests. This may not be accurate, however, as a system implies that the parts are supposed to be working together in some kind of unified way, toward some common goal. This implies more integration among these subsystems than may exist. Some critics have called U.S. health care a non-system. You can exercise your own judgment on the matter.

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