Centro Corporate Travel Scheme

Transcription

1 Centro Corporate Travel Scheme

2 Travel discounts for your business All you need to know What is the Centro Corporate Travel Scheme? It is a ticket loan scheme which enables a company to purchase discounted train, train out of county and network tickets for their staff. These tickets can be used throughout the West Midlands and beyond. Staff pay for their tickets over a period of 12 months with a set deduction taken from their salary each month. Joining the scheme is free and every permanent member of staff on your payroll will be entitled to low cost travel through the scheme. Benefits to your organisation An attractive recruitment and retention tool in a competitive market place Alleviates over stretched car parking facilities and traffic congestion near your premises Demonstrates a commitment to green travel initiatives Benefits to your employees Savings of up to 36 per month compared to buying through a retail outlet Saves the time and hassle of queuing to buy daily, weekly or monthly tickets Staff who already have a monthly travel pass will receive a full refund for any overlapping weeks Tickets can be used at weekends and in the evenings for social and leisure purposes Share the savings and flexibility with the Friends and Family Fare (see website for more information) Lost or stolen Corporate tickets are replaced easily and quickly (an administration fee will apply) How much will your staff save? 2.5% off train tickets 5% off network tickets Here is an indication of the savings*: train 52 week Corporate ticket Monthly Cost over 12 months 30 day ticket** Saving per month Zone Zone Zone Zone Zone st Class 1, Zone *Based on prices as at January ** Tickets purchased at a retail outlet or rail station. See page 5 for rail zone map. 1 2

3 Eligibility criteria At least 5 members of staff must be committed to buying an annual ticket through the scheme The employer is committed to paying for all annual tickets up front and recouping the cost via staff salary deduction Successful completion of financial checks Getting started is simple... Just call Centro Ticketing Team on to request an application form. Centro also require a Corporate Co-ordinator who will be a designated point of contact within your company to liaise with for ticket issues and general administration. How the scheme works We will... Provide a dedicated Ticketing Processing Executive who will manage your scheme Issue 52 week tickets that cover Network West Midlands and the surrounding area. A complete list of tickets will be sent to you annually along with price updates Attend your company for a maximum of 4 ticket issues annually. There must be at least 20 employees wishing to join/renew for Centro to attend* Ensure price changes are communicated to you when released. Corporate ticket prices are subject to change on the 2nd of January each year Send a detailed sales invoice within 4 weeks of your completed ticket issue Replace lost or stolen corporate tickets easily and quickly (an administration fee will apply) You will... Provide a designated point of contact to liaise with for ticket issues and general administration Send notice of ticket requirements to Centro one week before the ticket issue Be committed to paying for all Corporate tickets for staff and recouping the cost via salary deduction. If you provide your staff with a salary advance loan for their ticket they will need to call Centro on one week before their ticket commences to make payment via debit or credit card** Provide a purchase order for invoices; this will need to be received one week before the ticket issue *Tickets will be posted to your company co-ordinator for issues of less than 20 tickets **Credit cards payments are subject to a 2% administration charge 3 4

4 rail zonal map z1 and z2 network tickets not valid on Metro 5 6

5 FAQs What types of ticket are available? train unlimited train travel within selected rail zones. train Out of County unlimited train travel from a chosen station, plus all rail zones within the Network West Midlands area. network unlimited train, bus and Metro travel. How much will the company have to pay upfront? The full discounted cost of all tickets issued to your employees. When do the Corporate tickets need to be paid for? Our standard payment terms are 28 days from the date of the invoice via BACS or cheque made payable to Centro. Alternatively, if you provide your staff with a salary advance loan for their ticket they will need to call Centro on one week before their ticket commences. If ticket prices increase, will the corporate price increase as well? The cost of current tickets will not be affected; this is an advantage of the scheme as this means the price stays the same for the validity of the ticket. How quickly can you provide staff with tickets? Tickets will only be issued on dates agreed with Centro. Pro rata tickets may be available commencing on the 1st Sunday of every month only. How are tickets sent to/distributed to staff? Tickets and paperwork will be sent by Special Delivery to the company co-ordinator with full issuing instructions. If demand is high the Ticketing Processing Executive will be able to attend at a set time and date and issue tickets to staff. Can a staff member get a refund for tickets they buy if they lose or forget their pass? It is the ticket holder s responsibility to have a valid ticket for travel at all times. Centro will not refund any tickets purchased as a result of lost or forgotten season tickets. Train season ticket holders may be considered for a refund by contacting the train operating company directly. Can staff cancel their ticket at any time? Yes. Tickets MUST be handed into the company co-ordinator or sent with a covering letter to Centro. All tickets returned must be sent by Recorded Delivery. Refunds on surrendered tickets cannot be processed without a valid ticket. An administration fee may be charged on refunds. When a ticket is surrendered before the expiry date, payroll should be instructed to stop salary deductions. What happens if a staff member leaves before the end of 1 year? It is the company s responsibility to either; deduct from final salary any outstanding payments for the travel ticket and the ticket holder can then continue to use the ticket, or submit it to the issuing company for a refund collect the ticket from the employee before they leave their employment and send the ticket to Centro for a refund in the usual way. 7 8

6 What happens when new staff join the company? Can they join the scheme? Tickets can be issued at 3 month intervals or pro rata tickets can be issued for between 4 and 12 months. This will keep expiry dates in line with other tickets issued and offers new staff the opportunity to join the Corporate scheme or change their ticket type. Is there a lot of administration involved in running the scheme? No. We can supply most information electronically for you to send to staff by . The company co-ordinator will need to capture the names and type of tickets staff request and send these to Centro at least one week before the ticket issue. Communication to staff of dates, times and the location of ticket issues is also the responsibility of the company co-ordinator. More information Full details of the scheme For information on rail zone areas, current ticket fares and full details of the scheme, visit the Centro Corporate Travel Scheme website at networkwestmidlands.com/business Public transport information For all public transport information and to plan your commute using public transport visit; networkwestmidlands.com Application form To request an application form, call the Centro Ticketing Team on Can I as a business, offer any additional discount on top of the Corporate sales discount? Yes, but any additional discount you offer will be classified as a tax deductable benefit. No tax is payable if the staff member repays the full cost of the 52 week ticket over a 12 month period. What happens if a staff member is off on long term sick? It may be possible to suspend tickets in instances of long-term sickness. The minimum period for consideration is 4 weeks and refunds are made at the discretion of Centro, sick 9 10

7 Get in touch with the Centro Ticketing Team Website: networkwestmidlands.com/business Tel: Address: Centro Corporate Sales, Centro House, Centro, 16 Summer Lane, Birmingham B19 3SD