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1 Reliability Services Systems & Technology Strategy & Process A Fully Integrated Global EAM Service Provider Click to edit Title Header IBM Pulse 2012 Click to edit Title Main Topic Asset Management Master ning: A Fully Integrated Global EAM Service Provider The Evolution of Maintenance Master ning

2 GenesisSolutions Overview Company Overview COMPANY 13 years old Industrial Asset Management Services Acquired by ABS Group February 2012 Sustained Growth CUSTOMERS Pharmaceutical & Biotech Industry Oil & Gas Industry Power Utility Industry Municipalities Water & Wastewater Industry Manufacturing Industry Facilities Maintenance Higher Education Industry SERVICES A Fully Integrated Global EAM Service Provider: Reliability Services Systems & Technology Strategy & Process STATISTICS Headquarters: Ridgefield, CT European Office: Amsterdam, Aberdeen Providing Solutions in: US, Canada, Latin America, Europe, Asia Personnel: 125 (+) Revenues: $20M USD (+) Customer Repeat Rate: 87% (+) Customers: 450 (+) A Fully Integrated Global EAM Service Provider [ 2 ]

3 GenesisSolutions Overview Maintenance and Asset Management Services Reliability Services Equipment / Asset Walk Downs Reliability Engineering PM Optimization Predictive Maintenance Program Development & Implementation Spare Parts Program ning & Scheduling Reliability Program Implementation Systems & Technology Services System Source Selections System Gap Analysis EAM / CMMS (Maximo, DataStream, SAP PM, JDE, Oracle) Implementations & Upgrades Calibration / Metrology Solutions Document Management & GIS Systems Hand Held Technologies System Integration System Validation EAM / CMMS Support ASP Hosting Strategy & Business Process Services Maintenance Master ning EAM Strategy ning & Process Consulting KPI Development / Benchmarking Assessments MRO Supply Chain Optimization Maintenance Best Practices Workflow Optimization Educational Services & Certifications Systems & Technology A Fully Integrated Global EAM Service Provider [ 3 ]

4 GenesisSolutions Overview Global 1,000 Customer Base Abbott Laboratories Alcan Alcoa American Red Cross Amgen Arch Chemicals Archer Daniels Midland Arizona Public Service Atlantic Coast Airlines BASF Baxter Healthcare Biogen Blue Circle Cement Boehringer Borden Foods Bristol Myers Squibb British Petroleum Cadbury Schweppes Calpine Coca Cola Conoco Continental Tire Coors Brewing Corus CR Bard Cytec Industries DAK Americas Dentsply Dr. Pepper/Seven Up DSM Duke Power DuPont Eaton Corporation Ecolab Eisai El Paso Energy Enbridge EVTAC Mining Exxon Mobile Faurecia FedEx Florida Power & Light Frasier Papers General Motors Genentech General Mills Genzyme Getty Hanover Harley Davidson Honda IMC Global Janssen Johnson & Johnson Kraton Polymers Lafarge Cement Land O Lakes Lawrence Berkley Labs Lockheed Martin MeadWestvaco Medco Health MedImmune Merck Meridian Magnesium Miller Brewing Mitsubishi Nestle New Brunswick Power NRG Energy Pepsi Pfizer Phillips Display Posco RJ Reynolds San Diego Gas & Electric Schering Plough Sempra Energy Southern Company Talecris Temple-Inland TEP Toyota Volvo WAPA WEPCO Wisconsin Electric Wisvest Wyeth A Fully Integrated Global EAM Service Provider [ 4 ]

5 GenesisSolutions Overview EAM Definition Enterprise Asset Management Whole life optimal management of the physical assets of an organization to maximize value Covers design, construction, commissioning, operations, maintenance and decommissioning/replacement of plant, equipment and facilities Enterprise" refers to the management of the assets across departments, locations, facilities and business units Managing assets across the facility, organizations will improve utilization and performance A Fully Integrated Global EAM Service Provider [ 5 ]

6 Enterprise Asset Management Program What are the Components? 7 Elements of EAM Maintenance & Reliability Strategy Work Management ning & Scheduling Organizational Readiness CMMS Functionality & Utilization Inventory Management Metrics & Performance Improvement Components Components Components Components Components Components Performance can be scored for more than 100 EAM Components against criteria aligned to the five states of EAM Master ning Components A Fully Integrated Global EAM Service Provider [ 6 ]

7 EAM Maturity Continuum Maturity Continuum Progression Don t just fix it, improve it Improve & sustain Enterprise Performance Measures Fix it AFTER it fails Reactive Defer Maintenance Fix it BEFORE it fails ned Measure & fix Predictive Predict Reliability Eliminate Defects Improve Precision Redesign Value Focus Alignment (shared vision) Integration (Supply, Operations, Engineering) Differentiation (System Performance) Alliances People Fire Fighting Heroes Overlapping Role Based Training Defined Roles & Cross Trained / Bench Strength Processes Limited Development ning Materials & Kitting Materials & Scheduling Technicians Monitoring Technician Work Execution Total Productive Maintenance Systems CMMS PM Management CMMS ning & CMMS Scheduling & Robust Reporting CMMS Automated Work Generation CMMS Life Cycle Cost Technology Limited Utilization Electronic Document Management Systems Predictive Technologies Mobile Handheld Devices Barcoding & RFID Utilization Governance Minimal Performance Lagging Indicators Leading & Lagging Indicators Continuous Improvement Efforts Organizational Metrics Aligned A Fully Integrated Global EAM Service Provider [ 7 ]

8 EAM Maturity Continuum Reactive State Performance Measures People Processes Systems Fix it AFTER it fails Reactive High CM/PM Ratio Defer Maintenance on the fly Expediting Parts Stock Outs Overlapping Fire Fighting Heroes Extended Outages Role Based Training Hurry & fix it fast No ning time to Materials analyze failures & Kitting Materials & Limited Development Impacting Production Scheduling Technicians Rework CMMS PM Management Fix it BEFORE it fails ned CMMS ning & Measure & fix Predictive Predict CMMS Scheduling & Robust Reporting Don t just fix it, improve it Reliability Eliminate Defects Improve Precision Redesign Value Focus Bad Good ROI Defined Roles & Monitoring Technician Work Execution CMMS Automated Work Generation Improve & sustain Enterprise Alignment (shared vision) Integration (Supply, Operations, Engineering) Differentiation (System Performance) Alliances Cross Trained / Bench Strength Total Productive Maintenance CMMS Life Cycle Cost Technology Limited Utilization Electronic Document Management Systems Predictive Technologies Mobile Handheld Devices Barcoding & RFID Utilization Governance Minimal Performance Lagging Indicators Leading & Lagging Indicators Continuous Improvement Efforts Organizational Metrics Aligned A Fully Integrated Global EAM Service Provider [ 8 ]

9 EAM Maturity Continuum ned State Improve & sustain Performance Measures Fix it AFTER it fails Reactive Defer Maintenance Fix it BEFORE it fails ned Measure & fix Predictive Predict Don t just fix it, improve it Reliability Eliminate Defects Improve Precision Redesign Value Focus Enterprise Alignment (shared vision) Integration (Supply, Operations, Engineering) Differentiation (System Performance) Alliances People Fire Fighting Heroes Overlapping Role Based Training Defined Roles & Cross Trained / Bench Strength Processes Limited Development ning Materials & Kitting Materials & Scheduling Technicians Monitoring Technician Work Execution Total Productive Maintenance Systems CMMS PM Management CMMS ning & CMMS Scheduling & Robust Reporting CMMS Automated Work Generation CMMS Life Cycle Cost Technology Limited Utilization Electronic Document Management Systems Predictive Technologies Mobile Handheld Devices Barcoding & RFID Utilization Governance Minimal Performance Lagging Indicators Leading & Lagging Indicators Continuous Improvement Efforts Organizational Metrics Aligned A Fully Integrated Global EAM Service Provider [ 9 ]

10 EAM Maturity Continuum Predictive State Improve & sustain Performance Measures Fix it AFTER it fails Reactive Defer Maintenance Fix it BEFORE it fails ned Measure & fix Predictive Predict Don t just fix it, improve it Reliability Eliminate Defects Improve Precision Redesign Value Focus Enterprise Alignment (shared vision) Integration (Supply, Operations, Engineering) Differentiation (System Performance) Alliances People Fire Fighting Heroes Overlapping Role Based Training Defined Roles & Cross Trained / Bench Strength Processes Limited Development ning Materials & Kitting Materials & Scheduling Technicians Monitoring Technician Work Execution Total Productive Maintenance Systems CMMS PM Management CMMS ning & CMMS Scheduling & Robust Reporting CMMS Automated Work Generation CMMS Life Cycle Cost Technology Limited Utilization Electronic Document Management Systems Predictive Technologies Mobile Handheld Devices Barcoding & RFID Utilization Governance Minimal Performance Lagging Indicators Leading & Lagging Indicators Continuous Improvement Efforts Organizational Metrics Aligned A Fully Integrated Global EAM Service Provider [ 10 ]

11 EAM Maturity Continuum Reliability State Improve & sustain Don t just fix it, improve it Enterprise Performance Measures Fix it AFTER it fails Reactive Defer Maintenance Fix it BEFORE it fails ned Measure & fix Predictive Predict Reliability Eliminate Defects Improve Precision Redesign Value Focus Alignment (shared vision) Integration (Supply, Operations, Engineering) Differentiation (System Performance) Alliances People Fire Fighting Heroes Overlapping Role Based Training Defined Roles & Cross Trained / Bench Strength Processes Limited Development ning Materials & Kitting Materials & Scheduling Technicians Monitoring Technician Work Execution Total Productive Maintenance Systems CMMS PM Management CMMS ning & CMMS Scheduling & Robust Reporting CMMS Automated Work Generation CMMS Life Cycle Cost Technology Limited Utilization Electronic Document Management Systems Predictive Technologies Mobile Handheld Devices Barcoding & RFID Utilization Governance Minimal Performance Lagging Indicators Leading & Lagging Indicators Continuous Improvement Efforts Organizational Metrics Aligned A Fully Integrated Global EAM Service Provider [ 11 ]

12 EAM Maturity Continuum Enterprise State Improve & sustain Performance Measures Fix it AFTER it fails Reactive Defer Maintenance Fix it BEFORE it fails ned Measure & fix Predictive Predict Don t just fix it, improve it Reliability Eliminate Defects Improve Precision Redesign Value Focus Enterprise Alignment (shared vision) Integration (Supply, Operations, Engineering) Differentiation (System Performance) Alliances People Fire Fighting Heroes Overlapping Role Based Training Defined Roles & Cross Trained / Bench Strength Processes Limited Development ning Materials & Kitting Materials & Scheduling Technicians Monitoring Technician Work Execution Total Productive Maintenance Systems CMMS PM Management CMMS ning & CMMS Scheduling & Robust Reporting CMMS Automated Work Generation CMMS Life Cycle Cost Technology Limited Utilization Electronic Document Management Systems Predictive Technologies Mobile Handheld Devices Barcoding & RFID Utilization Governance Minimal Performance Lagging Indicators Leading & Lagging Indicators Continuous Improvement Efforts Organizational Metrics Aligned A Fully Integrated Global EAM Service Provider [ 12 ]

13 EAM Maturity Continuum Enterprise State Improve & sustain Performance Measures Fix it AFTER it fails Reactive Defer Maintenance Fix it BEFORE it fails Measure & fix Where Does Your Organization ned Stand? Predict Predictive Don t just fix it, improve it Reliability Eliminate Defects Improve Precision Redesign Value Focus Enterprise Alignment (shared vision) Integration (Supply, Operations, Engineering) Differentiation (System Performance) Alliances People Fire Fighting Heroes Overlapping Role Based Training Defined Roles & Cross Trained / Bench Strength Processes Limited Development ning Materials & Kitting Materials & Scheduling Technicians Monitoring Technician Work Execution Total Productive Maintenance Systems CMMS PM Management CMMS ning & CMMS Scheduling & Robust Reporting CMMS Automated Work Generation CMMS Life Cycle Cost Technology Limited Utilization Electronic Document Management Systems Predictive Technologies Mobile Handheld Devices Barcoding & RFID Utilization Governance Minimal Performance Lagging Indicators Leading & Lagging Indicators Continuous Improvement Efforts Organizational Metrics Aligned A Fully Integrated Global EAM Service Provider [ 13 ]

14 Asset Management Master ning Value Proposition Understanding Cost Impact Each Component of your AMMP Program impacts your bottom line, directly or indirectly. A Fully Integrated Global EAM Service Provider [ 14 ]

15 Asset Management Master ning Value Proposition Defining your Path Forward Facilities, Assets, & Critical Systems Maintenance Program Mission & Vision Alignment with Business Strategy Where are we now? Maintenance Master Where are we going? Where are the Areas of Opportunity? Current State Assessment Tool Benchmarking Gap Analysis Closing the Gap Prioritization of Opportunities Criticality Analysis Predictive Maintenance Approach Organization Development Maintenance Strategies Measurable Goals Maintenance Excellence Only 5% of companies operate in this area 30% gain in production achievable 30% lower costs than competitors A Fully Integrated Global EAM Service Provider [ 15 ]

16 Asset Management Master ning Foundation of your EAM Strategy A Fully Integrated Global EAM Service Provider [ 16 ]

17 Asset Management Master ning AMMP Development Flowchart Transformation Process A Fully Integrated Global EAM Service Provider [ 17 ]

18 Asset Management Master ning Process Flow Enterprise Asset Management Overview Define: EAM Maturity Continuum Measure: Current State Assessment Analyze: EAM Master Development Improve: Implementation Models for EAM Excellence Control: EAM Excellence Governance Model Maximize Return on Investment with EAM Present at IBM Pulse 2013 A Fully Integrated Global EAM Service Provider [ 18 ]

19 Maximizing Return on Investment Enterprise Asset Management (EAM) Benefits ROI Increased Production Capacity Reduced Maintenance Costs Reduced Downtime Improved Efficiency ned Labor ned Material A Fully Integrated Global EAM Service Provider [ 19 ]

20 GenesisSolutions Asset Management Master ning Where to Find Us IBM Pulse 2012 Tucson Electric Power Presentation Maximo 7 in a Power Utility (T&D) Challenges for a New Implementation Tues, March 6 th, 2:00 3:00pm EAM Maturity Continuum Presentation Tues, March 6 th, 3:30 4:30pm Booth G314 (Look over your left shoulder) Corporate HQ Access [email protected] (203) A Fully Integrated Global EAM Service Provider [ 20 ]