Data Management Practices for Intelligent Asset Management in a Public Water Utility
|
|
- Marion McDaniel
- 2 years ago
- Views:
Transcription
1 Data Management Practices for Intelligent Asset Management in a Public Water Utility Author: Rod van Buskirk, Ph.D. Introduction Concerned about potential failure of aging infrastructure, water and wastewater utilities are seeking ways to manage and extend the life of critical assets. However, the path toward that goal is fraught with challenges. Many executives are: Frustrated by the time required to access key information and that data from different systems disagrees; Unable to measure progress or the effect of specific strategies and tactics; and Suffering from inefficiencies resulting from manual data input, poor information access in the field, and lack of automation for routine processes. In order to overcome these challenges, many agencies are considering ways to leverage data gathered by business and operational systems to guide decision making for both short-term tactics as well as long-term strategic and capital planning. Modern asset management is a discipline requiring an integrated set of practices supported by information management and technology. At its highest level, enterprise asset Management requires information from maintenance, finance, procurement, customer service, engineering and operations. Core business software and technology associated with these areas gathers data during daily operations. This helps make planned and predictive maintenance a reality; determine accurate lifecycle costs; improve, monitor and manage maintenance activities; enhance customer service; optimize asset life span; and prioritize decisions about capital improvements or replacements.
2 Modern Asset Management Practices As critical infrastructure nears the end of its service life, maintenance costs escalate. Much of the infrastructure in the US is at or near this point. According to studies by the Environmental Protection Agency (EPA) and others, water and wastewater utilities must invest hundreds of billons of dollars in capital improvements over the next 20 years simply to maintain current service levels. Utilities know they must improve how they manage assets, make decisions, and maximize value from investments in treatment plants, pipelines, pump stations and other facilities. Since the mid 1900 s, asset management has evolved to meet new challenges and regulations. Advancements in asset management pioneered by the airline, military and nuclear power industries have been adapted to the unique requirements of water agencies. A milestone in this evolution is agreement on an industry standard definition. Implementing Asset Management: A Practical Guide (2007) 1, defines asset management as: An integrated set of processes to minimize the life-cycle costs of infrastructure assets, at an acceptable level of risk, while continuously delivering established levels of service. Utilities are attempting to attain this definition by aligning practices, information systems and organizational structure. A fundamental, though often implied, strategy in this endeavor is the need for systematic collection of data. Accurate data, and its subsequent analysis, is the key to: Reduce operations and maintenance costs; Increase system reliability; Reduce utility risk; Reduce unplanned service disruptions; Improve long-term financial planning; Budget reserve funds for future renewal/replacement; and Improve performance monitoring against desired target levels of service. 1 A joint publication of the National association of Clean Water Agencies (NACWA), Water Environment Federation (WEF), and the Association of Metropolitan Water Agencies. Performance Management Performance management is a proven strategy providing management and stakeholders an objective means to guide decisions. It is particularly useful as a means to improve asset management programs Performance management, as it relates to asset management, goes far beyond measuring water quality or expenditures. In order to manage asset infrastructure effectively, utility managers require practical, meaningful performance measures that monitor, document, analyze, and communicate performance against predetermined organizational, financial and operational goals. Effective programs include: Clearly defined performance measures with consistent naming conventions; A series of in-process and outcome measures tied to specific asset management strategies; A set of measures addressing time, cost, and quality of asset management activities; A hierarchy of asset management performance measures for each organizational layer from the general manager to each line employee; and A stated cause-and-effect relationship between each measure and asset performance. Because enterprise asset management touches every part of the utility, performance measures should address every effected department as well from the General Manager to Finance, Engineering, Operations, Maintenance, Customer Service, and IT. Specific metrics for asset management should address: Preventive and predictive maintenance Reactive and emergency maintenance Material management Fleet and equipment management Service request and work order processing Engineering design CIP management Asset renewal and replacement Financial management Several utilities have implemented a costeffective performance management methodology to monitor and improve asset performance, Performance Management Best Practices Page 2
3 address asset-related problems, and improve core business functions (e.g. customer service). In order to attain these benefits, successful agencies define each performance measure, gather supporting data from multiple information systems, analyze the information, and report results in a timely fashion. Intelligent Asset Management: Utilizing Data to Improve Asset Performance and Operations Intelligent Asset Management blends principles of lifecycle asset management with Business Intelligence (BI). BI encompasses technologies, applications and practices used to collect, integrate, analyze, and present information on costs, operations and condition in a specific context. Business intelligence systems enable better, faster and effective decision making. Intelligent Asset Management enables effective management of: 1. Asset Criticality 2. Asset Identification and Hierarchy 3. Cost Assignment 4. General Ledger Reconciliation 5. Reliability Engineering. 1. Asset Criticality Rather than perform routine maintenance on every asset regardless of criticality or cost, maintenance should be guided by a plan. Assets with high cost that are essential to operations require real-time monitoring to ensure uptime and high performance. Where assets are of low cost with low impact to operation, run-to-failure may be an adequate strategy. When asset criticality guides daily operations and planning, utilities realize considerable resource savings while ensuring optimum performance. Intelligent asset management and its associated information systems can establish relationships between asset criticality, performance, and work order assignments, thereby streamlining decision processes. 2. Asset Identification and Hierarchy A principle reason to capture asset information is to assign life-cycle costs to individual assets. However, there is intrinsic value in capturing an asset s description, condition, location, hierarchy (e.g. parent or child), and unique identification code. These attributes simplify search, comparison and analysis performance a valuable piece of information for decision-making and planning. 3. Cost Assignment Understanding an asset s total cost includes labor and material associated with maintenance and rehabilitation. Ultimately this information allows reconciliation of resource costs with General Ledger accounting and engineering practices. 4. General Ledger Reconciliation When CMMS handles asset charges on a work order, reconciliation becomes automatic. The CMMS tracks staff time spent on each asset. These costs roll up to the General Ledger via the asset record. This eliminates manual reconciliation with the finance system and improves accuracy. 5. Reliability Engineering Reliability Engineering defines failure as degradation of operating performance rather than non-operating equipment. Therefore, costly and critical assets require real-time analysis to ensure optimum efficiency. Data in the CMMS can be used to identify recurring asset failures. As these bad actors are identified, projects can be initiated to identify the root cause of failure and determine if redesign or re-engineering is necessary. Addressing performance degradation as it occurs allows early identification and correction of failure modes and effects, retains inherent asset reliability and Performance Management Best Practices Page 3
4 reduces the likelihood of failures impacting the utility mission. For each of the five requirements mentioned above, there are a set of performance indicators which support improved practices and processes. Modern Business Intelligence systems are designed to monitor and measure precisely these sort of performance indicators. Information Management and Technology: Enablers of Modern Asset Management There are four, interlaced areas of technology that must be in place to attain Intelligent Asset Management. These are defined below. 1) Enterprise Business and Asset Management Applications The Foundation of Modern Asset Management Modern asset management practices require a enterprise-level business applications including: Computerized Maintenance Management Systems (CMMS) Enterprise GIS Customer Information Financial and Cost Management CIP Portfolio Management Purchasing and Inventory Management Labor Timekeeping / Payroll. The primary information system associated with Enterprise Asset Management is the CMMS an important tool in either plant or linear asset management programs. A properly-configured CMMS data structure will allow the system to track maintenance activities against utility assets as well as associated labor, materials, and equipment costs for every asset-related maintenance event. A second, key component for Enterprise Asset Management is a fully-functioning GIS. While all major water utilities have some GIS capability most agencies require significant effort to tap GIS potential as an Asset Management tool. Many utilities have thousands of miles of water mains and service laterals and tens of thousands of valves, hydrants and fittings. Because each appurtenance has a unique physical location, data about them has a spatial component. Therefore a GIS is a highly effective management tool particularly for linear assets. A GIS can Performance Management Best Practices Page 4
5 improve maintenance response times and improve scheduling efficiency. GIS users can filter, query, and group assets by location or other attribute (e.g. type, age, criticality, etc.) and display results on a map. GIS can also streamline management or planning decisions. Finally a GIS map-based interface lends a high-degree if intuitiveness to access information associated with a specific asset (e.g. maintenance history, manuals, photos, etc.). For many utilities the next step is to: 1) integrate GIS with maintenance management and customer information systems, and 2) empower field work crews with access to full asset data. To better use GIS, utilities must fill missing asset data elements and attributes and establish processes for improving asset data quality. 2) Wireless, Mobile Computing Technologies Deploying Asset Management Applications to Plant and Field Utilities are increasingly adopting wireless, mobile computing technologies that put asset information in the hands of field maintenance crews who need it. Typically, these solutions are GISenabled applications which allow field maintenance technicians to access work orders, customer contact information, and infrastructure assets. These mobile applications are enhanced through integration with GPS, bar-coding, RFID, CCTV, and other technologies. Mobile technologies enable data collection when and where maintenance work occurs thereby improving the quality and variety of data which can be collected. Establishing asset data standards including specification of what data must be captured at the work site is essential to realizing the full value of mobile technologies. 3) Data Warehousing Integrating and Aggregating Data for Effective Asset Performance Management Storing and aggregating data for analysis and reporting is known as data warehousing. The technology provides a repository of an organization's electronic data that is designed to facilitate retrieval, reporting and analysis. Traditionally, analysts have painstakingly extracted information from data recorded in various systems and databases. Today, utilities use of computers, information systems, networks, and sensors has simplified data collection and produced volumes of data that exceed the ability of an individual to analyze data manually. to become useful, captured data must be converted into information and knowledge. The computer-based approach known as data mining is a generic term for the process of applying a computer-based methodology and techniques together with sophisticated, automated data-analysis tools for knowledge discovery. Data mining helps identify trends that are difficult to spot through traditional analysis. Sophisticated algorithms allow users to identify key attributes of operational processes and desired improvement opportunities. Data mining is essential to intelligent asset management. Data mining techniques have been widely used in electrical power engineering as a means to monitor the health of high voltage electrical equipment. Water utilities have an opportunity to mine data gathered by various control and operations equipment to track early signs of decline in expensive pumps and motors. 4) Business Intelligence Applications for Endto-End Life-Cycle Asset Management Business Intelligence (BI) is utilized to support better business and asset management decisions. BI encompasses technologies, applications and practices involved in collecting, integrating, analysis, and presentation of business information such as cost, operations, and asset-related information. BI systems provide historical, current, and predictive views of business operations. Frequently BI draws from a data warehouse or a data mart but can also draw from operational data. Software elements support reporting, interactive "slice-and-dice" pivot-table analyses, visualization, and statistical data mining. Applications tackle production, financial, and other business data for business performance management; analysis and reporting; dashboards; scorecards; and portals. Analytical and Reporting Applications. Analytical and Reporting Applications including online, automated applications and manual, adhoc reporting software are used to generate Performance Management Best Practices Page 5
6 forecasts and trending analyses of asset performance. Dashboards. Dashboards monitor and measure activities and processes, and deliver user-specific information related to status or performance of business, operations, or assets. Attributes are represented by key performance indicators (KPIs) with interactive links so users can drill down for details. Visual cues and graphs focus user attention on important trends, changes and exceptions. Dashboards expand traditional management reporting into flexible analysis. For example, dashboards can monitor operational processes in a treatment plant and corresponding performance of plant assets. Scorecards. Scorecards monitor progress towards a goal or asset management target. Like a dashboard, scorecards provide an interactive user interface with asset performance. Portals. As enterprise asset management has evolved, it has become evident that both structured and unstructured data are needed to manage the lifecycle of facilities and infrastructure. Structured data results from transaction and work orders. Unstructured data includes video, photos, manufacturer s equipment specifications, operations manuals, etc. Portals combine content management capabilities with dashboards and scorecards for a 360-degree view of asset performance. Additional Information For additional information contact: Rod van Buskirk, Ph.D. Westin Engineering, Inc Zinfandel Drive, Suite 300 Rancho Cordova, CA At Westin, we're passionate about improving utility performance. Through practical knowledge earned in the water and wastewater industry and our collaborative approach, Westin helps you implement dependable enterprise solutions to retain knowledge, optimize processes, meet compliance requirements, serve customers and improve asset life. Performance Management Best Practices Page 6
IBM Tivoli Netcool network management solutions for enterprise
IBM Netcool network management solutions for enterprise The big picture view that focuses on optimizing complex enterprise environments Highlights Enhance network functions in support of business goals
BUSINESS INTELLIGENCE. Keywords: business intelligence, architecture, concepts, dashboards, ETL, data mining
BUSINESS INTELLIGENCE Bogdan Mohor Dumitrita 1 Abstract A Business Intelligence (BI)-driven approach can be very effective in implementing business transformation programs within an enterprise framework.
Information Technology Master Plan
Information Technology Master Plan Building the base for continued reliable service and products El Dorado Irrigation District Serving people, agriculture, businesses and the environment since 1925 Information
www.sryas.com Analance Data Integration Technical Whitepaper
Analance Data Integration Technical Whitepaper Executive Summary Business Intelligence is a thriving discipline in the marvelous era of computing in which we live. It s the process of analyzing and exploring
www.ducenit.com Analance Data Integration Technical Whitepaper
Analance Data Integration Technical Whitepaper Executive Summary Business Intelligence is a thriving discipline in the marvelous era of computing in which we live. It s the process of analyzing and exploring
www.ducenit.com Self-Service Business Intelligence: The hunt for real insights in hidden knowledge Whitepaper
Self-Service Business Intelligence: The hunt for real insights in hidden knowledge Whitepaper Shift in BI usage In this fast paced business environment, organizations need to make smarter and faster decisions
QAD Business Intelligence
QAD Business Intelligence QAD Business Intelligence (QAD BI) unifies data from multiple sources across the enterprise and provides a complete solution that enables key enterprise decision makers to access,
SAP BusinessObjects. Solutions for Large Enterprises & SME s
SAP BusinessObjects Solutions for Large Enterprises & SME s Since 1993, we have been using our BI experience to ensure you buy the right licences at the lowest price, thus helping to deliver the best and
Business Intelligence
Microsoft Dynamics NAV 2009 Business Intelligence Driving insight for more confident results White Paper November 2008 www.microsoft.com/dynamics/nav Table of Contents Overview... 3 What Is Business Intelligence?...
Business Intelligence
Microsoft Dynamics NAV 2009 Business Intelligence Driving insight for more confident results White Paper November 2008 www.microsoft.com/dynamics/nav Table of Contents Overview... 3 What Is Business Intelligence?...
Next Generation Business Performance Management Solution
Next Generation Business Performance Management Solution Why Existing Business Intelligence (BI) Products are Inadequate Changing Business Environment In the face of increased competition, complex customer
Enterprise Asset Performance Management
Application Solution Enterprise Asset Performance Management for Power Utilities Using the comprehensive Enterprise Asset Performance Management solution offered by Schneider Electric, power utilities
An integrated approach to managing today s energy and utility assets
IBM Software Thought Leadership White Paper September 2011 An integrated approach to managing today s energy and utility assets IBM Maximo Asset Management addresses physical, human and technology challenges
Government Business Intelligence (BI): Solving Your Top 5 Reporting Challenges
Government Business Intelligence (BI): Solving Your Top 5 Reporting Challenges Creating One Version of the Truth Enabling Information Self-Service Creating Meaningful Data Rollups for Users Effortlessly
Creating a Business Intelligence Competency Center to Accelerate Healthcare Performance Improvement
Creating a Business Intelligence Competency Center to Accelerate Healthcare Performance Improvement Bruce Eckert, National Practice Director, Advisory Group Ramesh Sakiri, Executive Consultant, Healthcare
Asset Management Best Practices
Asset Management Best Practices Summary of a Five-Part Series on Maintenance Best Practices A series of white papers dedicated to Asset Management Best Practices. Maximize Asset Performance. Improve Operating
Enhancing Decision Making
Enhancing Decision Making Content Describe the different types of decisions and how the decision-making process works. Explain how information systems support the activities of managers and management
Making Business Intelligence Relevant for Mid-sized Companies. Improving Business Results through Performance Management
Making Business Intelligence Relevant for Mid-sized Companies Improving Business Results through Performance Management mydials Inc. 2009 www.mydials.com - 1 Contents Contents... 2 Executive Summary...
DECISYON 360 ASSET OPTIMIZATION SOLUTION FOR U.S. ELECTRICAL ENERGY SUPPLIER MAY 2015
Unifying People, Process, Data & Things CASE STUDY DECISYON 360 ASSET OPTIMIZATION SOLUTION FOR U.S. ELECTRICAL ENERGY SUPPLIER MAY 2015 Decisyon, Inc. 2015 All Rights Reserved TABLE OF CONTENTS THE BOTTOM
Business Intelligence Solutions for Gaming and Hospitality
Business Intelligence Solutions for Gaming and Hospitality Prepared by: Mario Perkins Qualex Consulting Services, Inc. Suzanne Fiero SAS Objective Summary 2 Objective Summary The rise in popularity and
Tapping the benefits of business analytics and optimization
IBM Sales and Distribution Chemicals and Petroleum White Paper Tapping the benefits of business analytics and optimization A rich source of intelligence for the chemicals and petroleum industries 2 Tapping
WHAT DO YOU KNOW? HOW TO GET THE BEST INFORMATION OUT OF YOUR SYSTEM AND THE FOLKS THAT RUN IT.
WHAT DO YOU KNOW? HOW TO GET THE BEST INFORMATION OUT OF YOUR SYSTEM AND THE FOLKS THAT RUN IT. ABSTRACT Steve Shoaf, City Of Asheville Nicholas Dierkes, Brown and Caldwell Understanding how well our Utilities
BestPractices. Dashboard Design: Key Performance Indicators & Metrics Choosing the right data to display. Thomas W. Gonzalez Managing Director
BestPractices Dashboard Design: Key Performance Indicators & Metrics Choosing the right data to display. Thomas W. Gonzalez Managing Director BrightPoint Consulting, Inc. October 2005 Introduction This
Enhancing Sales and Operations Planning with Forecasting Analytics and Business Intelligence WHITE PAPER
Enhancing Sales and Operations Planning with Forecasting Analytics and Business Intelligence WHITE PAPER SAS White Paper Table of Contents Introduction.... 1 Analytics.... 1 Forecast Cycle Efficiencies...
Maximizing return on plant assets
Maximizing return on plant assets Manufacturers in nearly every process industry face the need to improve their return on large asset investments. Effectively managing assets, however, requires a wealth
A Knowledge Management Framework Using Business Intelligence Solutions
www.ijcsi.org 102 A Knowledge Management Framework Using Business Intelligence Solutions Marwa Gadu 1 and Prof. Dr. Nashaat El-Khameesy 2 1 Computer and Information Systems Department, Sadat Academy For
Sage ERP I White Paper. Driving SMB Efficiency With Business Intelligence
I White Paper Table of Contents Executive Summary.. 3 Improving Operational Efficiency With BI Is A High Priority.. 3 Why BI Is Important.. 3 BI Incorporates Multiple Applications.. 4 Data Consolidation
Loss Prevention Data Mining Using big data, predictive and prescriptive analytics to enpower loss prevention
White paper Loss Prevention Data Mining Using big data, predictive and prescriptive analytics to enpower loss prevention Abstract In the current economy where growth is stumpy and margins reduced, retailers
Master big data to optimize the oil and gas lifecycle
Viewpoint paper Master big data to optimize the oil and gas lifecycle Information management and analytics (IM&A) helps move decisions from reactive to predictive Table of contents 4 Getting a handle on
Accenture Utilities Podcast Series A perspective on enterprise asset management in the power generation sector
Accenture Utilities Podcast Series A perspective on enterprise asset management in the power generation sector An interview with Todd Knapp, Accenture s Enterprise Asset Management Lead in Accenture Utilities
ASSET Connect. The next level in Critical Environment Operational Efficiency
Connect The next level in Critical Environment Operational Efficiency 10-30% is the potential efficiency gain from optimized Data Centers and Critical Environments Operational Efficiency of Your Critical
IBM Software Enabling business agility through real-time process visibility
IBM Software Enabling business agility through real-time process visibility IBM Business Monitor 2 Enabling business agility through real-time process visibility Highlights Understand the big picture of
INSIGHT NAV. White Paper
INSIGHT Microsoft DynamicsTM NAV Business Intelligence Driving business performance for companies with changing needs White Paper January 2008 www.microsoft.com/dynamics/nav/ Table of Contents 1. Introduction...
CONNECTING DATA WITH BUSINESS
CONNECTING DATA WITH BUSINESS Big Data and Data Science consulting Business Value through Data Knowledge Synergic Partners is a specialized Big Data, Data Science and Data Engineering consultancy firm
Class 2. Learning Objectives
Class 2 BUSINESS INTELLIGENCE Learning Objectives Describe the business intelligence (BI) methodology and concepts and relate them to DSS Understand the major issues in implementing computerized support
Business Intelligence and Reporting
Business Intelligence and Reporting With an immense amount of data located in a variety of systems, one of the great challenges organizations face is how to collect, categorize, understand, and make decisions
Smart Ways To Improve Contact Center Performance
Smart Ways To Improve Contact Center Performance The right technology helps measure what matters White Paper sponsored by Aligning Business and IT To Improve Performance Ventana Research 1900 South Norfolk
ORACLE PROJECT MANAGEMENT
ORACLE PROJECT MANAGEMENT KEY FEATURES Oracle Project Management provides project managers the WORK MANAGEMENT Define the workplan and associated resources; publish and maintain versions View your schedule,
MSD Supply Chain Programme Strategy Workshop
MSD Supply Chain Programme Strategy Workshop Day 2 APPENDIX Accenture Development Partnerships Benchmarking MSD s Current Operating Supply Chain Capability 1.0 Planning 2.0 Procurement 3.0 Delivery 4.0
Getting More from Business Intelligence
Getting More from Business Intelligence What is Business Intelligence? Ask a room full of people their definition of Business Intelligence and there will probably be as many answers as there are people.
Enhancing Sales and Operations Planning with Forecasting Analytics and Business Intelligence WHITE PAPER
Enhancing Sales and Operations Planning with Forecasting Analytics and Business Intelligence WHITE PAPER Table of Contents Introduction... 1 Analytics... 1 Forecast cycle efficiencies... 3 Business intelligence...
Bringing agility to Business Intelligence Metadata as key to Agile Data Warehousing. 1 P a g e. www.analytixds.com
Bringing agility to Business Intelligence Metadata as key to Agile Data Warehousing 1 P a g e Table of Contents What is the key to agility in Data Warehousing?... 3 The need to address requirements completely....
FireScope + ServiceNow: CMDB Integration Use Cases
FireScope + ServiceNow: CMDB Integration Use Cases While virtualization, cloud technologies and automation have slashed the time it takes to plan and implement new IT services, enterprises are still struggling
The Evolution of Business Intelligence
The Evolution of Business Intelligence Ibraheem Kateeb North Carolina A&T State University kateeb@ncat.edu Shahbaz Humayun North Carolina A&T State University Dalal Bataweel North Carolina A&T State University
ElegantJ BI. White Paper. Operational Business Intelligence (BI)
ElegantJ BI Simple. Smart. Strategic. ElegantJ BI White Paper Operational Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational Business Intelligence
Business Intelligence
Business Intelligence Software Tools for Decision Support Speaker: Rod van Buskirk Principal Consultant Westin Engineering AWWA California-Nevada Section 2010 Annual Fall Conference, Sacramento, California
a Host Analytics and Cervello primer
The Marriage of Business Intelligence and Corporate Performance Management a Host Analytics and Cervello primer Making faster and smarter business decisions by establishing a prepared mind for your organization
Key Criteria for Choosing an Enterprise Asset Management System
Key Criteria for Choosing an Enterprise Asset Management System February, 2013 E-ISG Asset Intelligence, LLC 3500 Boston Street Suite 316 Baltimore, MD 21224 Phone: 866.845.2416 Website: www.e-isg.com
ON Semiconductor identified the following critical needs for its solution:
Microsoft Business Intelligence Microsoft Office Business Scorecards Accelerator Case study Harnesses the Power of Business Intelligence to Drive Success Execution excellence is an imperative in order
Achieve greater efficiency in asset management by managing all your asset types on a single platform.
Asset solutions To support your business objectives Achieve greater efficiency in asset by managing all your asset types on a single platform. Obtain an entirely new level of asset awareness Every company
Enterprise Resource Planning Analysis of Business Intelligence & Emergence of Mining Objects
Enterprise Resource Planning Analysis of Business Intelligence & Emergence of Mining Objects Abstract: Build a model to investigate system and discovering relations that connect variables in a database
BUSINESS INTELLIGENCE
BUSINESS INTELLIGENCE Microsoft Dynamics NAV BUSINESS INTELLIGENCE Driving better business performance for companies with changing needs White Paper Date: January 2007 www.microsoft.com/dynamics/nav Table
Revenue and Sales Reporting (RASR) Business Intelligence Platform
Department of Information Resources Revenue and Sales Reporting (RASR) Business Intelligence Platform NASCIO 2009 Recognition Awards Category: Data, Information and Knowledge Management Executive Summary
Better Business Analytics with Powerful Business Intelligence Tools
Better Business Analytics with Powerful Business Intelligence Tools Business Intelligence Defined There are many interpretations of what BI (Business Intelligence) really is and the benefits that it can
Achieve greater efficiency in asset management by managing all your asset types on a single platform.
Asset solutions To support your business objectives Achieve greater efficiency in asset by managing all your asset types on a single platform. Obtain an entirely new level of asset awareness Every company
Business Intelligence. Using business intelligence for proactive decision making
Business Intelligence Using business intelligence for proactive decision making Table of Contents What is Business Intelligence? Why Business Intelligence? Strategy and Approach Case Study WHAT IS BUSINESS
CA Service Desk Manager
PRODUCT BRIEF: CA SERVICE DESK MANAGER CA Service Desk Manager CA SERVICE DESK MANAGER IS A VERSATILE, COMPREHENSIVE IT SUPPORT SOLUTION THAT HELPS YOU BUILD SUPERIOR INCIDENT AND PROBLEM MANAGEMENT PROCESSES
ElegantJ BI. White Paper. Considering the Alternatives Business Intelligence Solutions vs. Spreadsheets
ElegantJ BI White Paper Considering the Alternatives Integrated Business Intelligence and Reporting for Performance Management, Operational Business Intelligence and Data Management www.elegantjbi.com
IBM Cognos Performance Management Solutions for Oracle
IBM Cognos Performance Management Solutions for Oracle Gain more value from your Oracle technology investments Highlights Deliver the power of predictive analytics across the organization Address diverse
Technical Management Strategic Capabilities Statement. Business Solutions for the Future
Technical Management Strategic Capabilities Statement Business Solutions for the Future When your business survival is at stake, you can t afford chances. So Don t. Think partnership think MTT Associates.
Make the right decisions with Distribution Intelligence
Make the right decisions with Distribution Intelligence Bengt Jensfelt, Business Product Manager, Distribution Intelligence, April 2010 Introduction It is not so very long ago that most companies made
RedPrairie for Convenience Retail. Providing Consistency and Visibility at Least Cost
RedPrairie for Convenience Retail Providing Consistency and Visibility at Least Cost The Convenience Store Challenge With blurring lines between retail segments, Convenience Store chains are faced with
4th Annual ISACA Kettle Moraine Spring Symposium
www.pwc.com 4th Annual ISACA Kettle Moraine Spring Symposium Session 2 Big Data May 14th, 2014 Session Objective Learn about governance, risks, and compliance considerations that become particularly important
FORGE A PERSONAL CONNECTION
ONLINE REPORT SPONSORED BY: SNAPSHOT: FORGE A PERSONAL CONNECTION EMPLOY CRM IN HIGHER EDUCATION TO STREAMLINE AND SOLIDIFY STUDENT RECRUITING AND RETENTION. INSIDE P2 DEPLOY AN INTEGRATED CRM SYSTEM P3
ENTERPRISE REPORTING AND ANALYTICS FOUNDATION. A Complete Business Intelligence Solution
ENTERPRISE REPORTING AND ANALYTICS FOUNDATION A Complete Business Intelligence Solution INCREASE PROFITABILITY WITH A COMPLETE BUSINESS INTELLIGENCE SOLUTION The increased competition faced by today s
IBM Cognos Express. Breakthrough BI and planning for midsize companies. Overview
IBM Cognos Express Breakthrough BI and planning for midsize companies Overview IBM Cognos Express is the first and only integrated business intelligence (BI) and planning solution purpose-built to meet
ProClarity Analytics Family
ProClarity Analytics Platform 6 Product Data Sheet Accelerated understanding The ProClarity Analytics family enables organizations to centrally manage, store and deploy best practices and key performance
BI forward: A full view of your business
IBM Software Business Analytics Business Intelligence BI forward: A full view of your business 2 BI forward: A full view of your business Contents 2 Introduction 3 BI for today and the future 4 Predictive
Building a Winning Business Case for Telecom Expense Management (TEM)
Building a Winning Business Case for Telecom Expense Management (TEM) INTRODUCTION With diverse geographical footprints, expanding communication needs, and a proliferation of carrier partners offering
Achieve greater efficiency in asset management by managing all your asset types on a single platform.
Asset solutions To support your business objectives Achieve greater efficiency in asset by managing all your asset types on a single platform. When you use Maximo Asset Management to help maximize the
KAREN E. RUSHING. Clerk of the Circuit Court and County Comptroller. Audit Services. Karen E. Rushing
KAREN E. RUSHING Clerk of the Circuit Court and County Comptroller AUDIT OF Sarasota County s Computerized Maintenance Management System (Maximo) Audit Services Karen E. Rushing Clerk of the Circuit Court
IBM Cognos Business Intelligence Scorecarding
IBM Cognos Business Intelligence Scorecarding Successfully linking strategy to operations Overview Scorecarding offers a proven approach to communicating business strategy throughout the organization and
Business Intelligence Meets Business Process Management. Powerful technologies can work in tandem to drive successful operations
Business Intelligence Meets Business Process Management Powerful technologies can work in tandem to drive successful operations Content The Corporate Challenge.3 Separation Inhibits Decision-Making..3
Business Usage Monitoring for Teradata
Managing Big Analytic Data Business Usage Monitoring for Teradata Increasing Operational Efficiency and Reducing Data Management Costs How to Increase Operational Efficiency and Reduce Data Management
WHITE PAPER Business Performance Management: Merging Business Optimization with IT Optimization
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com WHITE PAPER Performance Management: Merging Optimization with IT Optimization Sponsored by: IBM Paul
JOURNAL OF OBJECT TECHNOLOGY
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2008 Vol. 7, No. 8, November-December 2008 What s Your Information Agenda? Mahesh H. Dodani,
Data warehouse and Business Intelligence Collateral
Data warehouse and Business Intelligence Collateral Page 1 of 12 DATA WAREHOUSE AND BUSINESS INTELLIGENCE COLLATERAL Brains for the corporate brawn: In the current scenario of the business world, the competition
A University BI-solution
A University BI-solution Better insight and control over operations Easy access for all users Reliable and accessible information Infotool, leader in creating customer value in Sweden. Infotool is a leader
How IT Can Help Companies Make Better, Faster Decisions
How IT Can Help Companies Make Better, Faster Decisions How It Can Help Companies Make Better Faster Decisions Of the many different groups that make up a business organization sales, finance, human resources
RedPrairie for Food Service. Providing Consistency and Visibility at Least Cost
RedPrairie for Food Service Providing Consistency and Visibility at Least Cost The Food Service Challenge Food service operators are faced with the enormous challenge of providing a consistent guest experience
SAP BusinessObjects SOLUTIONS FOR ORACLE ENVIRONMENTS
SAP BusinessObjects SOLUTIONS FOR ORACLE ENVIRONMENTS BUSINESS INTELLIGENCE FOR ORACLE APPLICATIONS AND TECHNOLOGY SAP Solution Brief SAP BusinessObjects Business Intelligence Solutions 1 SAP BUSINESSOBJECTS
Transforming Insurance Risk Assessment with Big Data: Choosing the Best Path
Insurance the way we see it Transforming Insurance Risk Assessment with Big Data: Choosing the Best Path Table of Contents Introduction 3 1. The Big Data Benefits for Risk Assessment 4 2. The Roadblocks
ENTERPRISE ASSET MANAGEMENT (EAM) The Devil is in the Details CASE STUDY
ENTERPRISE ASSET MANAGEMENT (EAM) The Devil is in the Details CASE STUDY 1 EXECUTIVE SUMMARY Enterprise Asset Management (EAM) is a strategy to provide an optimal approach for the management of the physical
PEOPLESOFT IT ASSET MANAGEMENT
PEOPLESOFT IT ASSET MANAGEMENT KEY BENEFITS Streamline the IT Asset Lifecycle Ensure IT and Corporate Compliance Enterprise-Wide Integration Oracle s PeopleSoft IT Asset Management streamlines and automates
SALES AND OPERATIONS PLANNING BLUEPRINT BUSINESS VALUE GUIDE
Business Value Guide SALES AND OPERATIONS PLANNING BLUEPRINT BUSINESS VALUE GUIDE INTRODUCTION What if it were possible to tightly link sales, marketing, supply chain, manufacturing and finance, so that
IBM Cognos Express Essential BI and planning for midsize companies
Data Sheet IBM Cognos Express Essential BI and planning for midsize companies Overview IBM Cognos Express is the first and only integrated business intelligence (BI) and planning solution purposebuilt
Project Management through
Project Management through Unified Project and Portfolio Fluent User Interface Management Built on SharePoint Server 2010 Time Reporting Enhancements Project Initiation & Business Case Exchange Server
An Enterprise Framework for Business Intelligence
An Enterprise Framework for Business Intelligence Colin White BI Research May 2009 Sponsored by Oracle Corporation TABLE OF CONTENTS AN ENTERPRISE FRAMEWORK FOR BUSINESS INTELLIGENCE 1 THE BI PROCESSING
IBM Cognos TM1. Enterprise planning, budgeting and analysis. Highlights. IBM Software Data Sheet
IBM Software IBM Cognos TM1 Enterprise planning, budgeting and analysis Highlights Reduces planning cycles by as much as 75% and reporting from days to minutes Owned and managed by Finance and lines of
Building a Data Quality Scorecard for Operational Data Governance
Building a Data Quality Scorecard for Operational Data Governance A White Paper by David Loshin WHITE PAPER Table of Contents Introduction.... 1 Establishing Business Objectives.... 1 Business Drivers...
Contents of This Paper
Contents of This Paper Overview Key Functional Areas of SharePoint Where Varonis Helps And How A Project Plan for SharePoint with Varonis Overview The purpose of this document is to explain the complementary
WHITE PAPER. Data to Diamonds Delivering valuable business insights
WHITE PAPER Data to Diamonds Delivering valuable business insights In a world of uncertainty and economic challenges, data and analytics have become critical to survive. The importance of monitoring and
Enterprise Information Management and Business Intelligence Initiatives at the Federal Reserve. XXXIV Meeting on Central Bank Systematization
Enterprise Information Management and Business Intelligence Initiatives at the Federal Reserve Kenneth Buckley Associate Director Division of Reserve Bank Operations and Payment Systems XXXIV Meeting on
A Guide Through the BPM Maze
A Guide Through the BPM Maze WHAT TO LOOK FOR IN A COMPLETE BPM SOLUTION With multiple vendors, evolving standards, and ever-changing requirements, it becomes difficult to recognize what meets your BPM
Enterprise Program Portfolio Management (EPPM) Why does your organization need Enterprise Portfolio and Program Management (EPPM) software?
Enterprise Program Portfolio Management (EPPM) Why does your organization need Enterprise Portfolio and Program Management (EPPM) software? Executive Overview Software has an essential role to play in
High-Performing Information Systems Aligned With Utility Business Strategy [Project #4316]
High-Performing Information s Aligned With Utility Business Strategy [Project #4316] ORDER NUMBER: 4316 DATE AVAILABLE: June 2013 PRINCIPAL INVESTIGATORS: David W. Harris, Esteban Azagra, Rod van Buskirk,
Greater visibility and better business decisions with Business Intelligence
Greater visibility and better business decisions with Business Intelligence 3 Table of contents Introduction 3 Introduction 5 Your challenge: too much data 6 Five key aspects when considering Business
HITAM. Business Intelligence for Hospitals: Empowering Healthcare Providers to Make Informed Decisions through Centralized Data Analysis
Business Intelligence for Hospitals: Empowering Healthcare Providers to Make Informed Decisions through Centralized Data Analysis Healthcare providers today are impacted by an acute combination of rising
Why Smart Water Networks Boost Efficiency
Why Smart Water Networks Boost Efficiency by Jeff M. Miller and Mark Leinmiller Executive summary The Smart Water Network (SWAN) is the water utility industry s equivalent to the energy industry s Smart