COURSE: Workplace Spanish for GOLF COURSE SUPERINTENDENTS & LANDSCAPERS ISBN# WHO WILL BENEFIT FROM THIS COURSE:
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1 Workplace Spanish, Inc. GOF COURSE SUPERINTENDENTS & ANDSCAPERS The rapid growth of the Hispanic population & workforce has created critical communication challenges for business, government and education. These language barriers often result in serious accidents, quality mistakes, and poor service where it matters most in the workplace. Workplace Spanish programs are designed to cut through language barriers by enabling adults to communicate, simply but effectively, with Spanish-speaking co-workers, customers or citizens. No grammar, no language rules, no prior Spanish experience necessary. Workplace Spanish classes are energetic and interactive, focusing on the key workplace communication needs of the participants. Materials include a job-specific, easy-to-use training manual and companion 1-hour audio CD. COURSE: Workplace Spanish for GOF COURSE SUPERINTENDENTS & ANDSCAPERS ISBN# WHO WI BENEFIT FROM THIS COURSE: This program is designed for managers, supervisors and superintendents in golf course maintenance, landscaping and lawn maintenance. The purpose is to improve communication with Spanish speaking employees and to increase overall productivity through clearer direction and better understanding. COURSE OBJECTIVES: Depending on the length of the course and the needs of the participants, training will include these key topics that are important in this occupation: Greeting employees and asking basic language communication questions Numbers, Time, Timing, Days of the week, Colors Basic hiring questions Safety expressions and warnings Job rules, orders and commands Route questions for lawn maintenance Maintaining machinery Golf terminology and maintenance Tools, materials and cleanup COURSE DETAIS: Course length can vary from 8 to 20 hours Optimum class size is 8 to 20 participants Training methods include group & individual repetition; use of practice conversations and role play; quizzes and games
2 ISBN# Golf Course Superintendents & andscapers
3 Workplace Spanish for GOF SUPERINTENDENTS & ANDSCAPERS TABE OF CONTENTS INTRODUCTION Objectives & Golden Rules for Good Results Culture & anguage Tips Spanish Pronunciation & Easy Phonetic Pronunciation BASIC EXPRESSIONS PROGRAM TOPICS Meeting & Greeting...8 anguage Expressions...9 Numbers & Measures...10 Time & Timing Days - Months - Colors SUPERVISORY Common Terms / Directions...13 Safety Expressions...14 Job Rules...15 Directions & Orders...16 Job Commands...17 Everyday, Route, & Hiring Questions REFERENCE & GOF TERMINOOGY Planting & Cleanup Materials...21 Tools (Pages A and B) Maintaining Machinery (Pages A and B) Golf Terms & Golf Maintenance Golf Course & Clubhouse ocations EXERCISES & GOSSARY P RACTICE C ONVERSATIONS D RIS F OR S KIS Q UIZ S ECTION A PHABETICA K EYWORD IST Workplace Spanish, Inc. // Roswell, GA // Copyright Workplace Spanish, Inc. All rights reserved worldwide. This manual and related audio material is copyrighted and is authorized for use only in accordance with the terms and conditions of purchase. Except as may be expressly authorized in a written license agreement, you may not copy or reproduce these materials for use by others or for redistribution. Workplace Spanish is the registered trademark of our company, Workplace Spanish, Inc. ISBN #
4 JOB COMMANDS (CD Track # 12) Blow the leaves Sople las hojas so-play / lahs / oh-hahs Bring the tarp Tráiga la lona try-gah / lah / lo-nah Bring me the sprayer Tráigame la fumigadora try-gah-may / lah / foo-mee-gah-door-ah Carry the equipment leve el equipo yay-bay / el / ay-keep-oh Change the towels Cambie las toallas kahm-bee-ay / lahs / toe-ah-yahs Check the oil Revise el aceite ray-bee-say / el / ah-say-tay Clean the mower impie la cortadora leem-pee-ay / lah / core-tah-door-ah Cut the grass Corte el césped core-tay / el / cess-ped Dig the trench Cave la zanja kah-bay / lah / sahn-hah Fill the gas tank lene el tanque de gasolina yay-nay / el / tahn-kay / day / gahs-oh-lee-nah Pull the weeds Arranque las malezas ah-rahn-kah / lahs / mah-lay-sahs Hand me the pruners Déme las podadoras deh-may / lahs / po-dah-door-ahs ift the limb evante la rama lay-bahn-tay / lah / rah-mah oad the truck Cargue el camión car-gay / el / kah-mee-own Move the truck Mueva el camión mway-bah / el / kah-mee-own Mow the entrance Corte la entrada core-tay / lah / en-trah-dah Open // Close the gate Abra // Cierre la cerca ah-brah // see-air-ray / lah / sair-kah Plant the trees Plante los árboles plahn-tay / los / ahr-bo-less Prune the bushes Pode los arbustos poe-day / los / ahr-boose-tose Put it over there Póngalo allá pone-gah-lo / ah-yah Save the cartons Guarde los cartones gwahr-day / los / car-tone-ess Smooth the sand Empareje la arena em-pah-ray-hay / lah / ah-ray-nah Spread the mulch Esparza la corteza ess-par-sah / lah / core-tay-say Sweep the path Barra el camino bar-rah / el / kah-mee-no Take this outside leve esto afuera yay-bay / ess-toe / ah-fway-rah Throw away the trash Tire la basura tee-ray / lah / bah-soo-rah Throw it away Tírelo tee-ray-lo Unload the plants Baje las plantas bah-hay / lahs / plahn-tahs Use the weedwacker Use el weedwacker oo-say / el / weedwacker Water the flowers Riegue las flores ree-ay-gay / lahs / floor-ess Workplace Spanish, Inc. GOF / AND 17
5 7. Annual Installation Puede hacer la zanja en el lecho de flores? Sí. Dónde está la pala? Está en la jaula del camión Quiere que traiga el fertilizante? Por favor. Voy a traer la cultivadora Cuando usted acabe, yo las rastrillo Terminaremos todo el viernes Can you trench the flower bed? Yes. Where is the shovel It s in the truck s cage Do you want me to bring the fertilizer Please. I m going to get the tiller When you finish, I will rake the beds We will finish everything on Friday 8. Disciplinary Action Qué pasa aquí? José sigue llegando tarde a trabajar e ha escrito un aviso de advertencia? No. Pero le he dicho varias veces Pues, hay que escribirlo esta vez e voy a hablar antes de que salgamos Quiere que sea testigo? Sí, por favor. Sería mejor así What s going on here? José keeps coming to work late Have you written him a warning? No. But I ve told him several times Well, you should write it this time I am going to talk to him before we leave Do you want me to witness it? Yes, please. It would be better that way 9. Courtesy to Golfers Roberto, cuando los golfistas estén jugando tiene que apagar la cortadora Por qué? Tengo que terminar el trabajo Porque son clientes y cortar el césped los molesta Qué quiere que haga? Detenga la cortadora en el rough y apáguela hasta que pasen El ruido los molesta? Sí y ellos pagan por jugar aquí Bueno, tendré cuidado Gracias Roberto, when golfers are playing you must turn off your mower Why? I must finish the job Because they are customers and mowing disturbs them What do you want me to do? Stop your mower in the rough and turn it off until they have passed Does the noise disturb them? Yes, and they have paid to play here OK, I will be careful Thanks Workplace Spanish, Inc. GOF / AND 32
6 TOOS - MATERIAS - COORS Directions: Match the English and Spanish statements below. 1. Soplador a. Bordeadora 2. Agujas de pino b. Pasto 3. Green c. awnmower 4. Caja de flores d. Pine straw 5. Sod e. Mulch 6. Corteza f. Blower 7. Edger g. Verde 8. Arena h. Clippings 9. Grass i. Sand 10. Cortacésped j. Malezas 11. Recortes k. Césped 12. Weeds l. Flat of Flowers Answers D R I S F O R S K I S Workplace Spanish, Inc. GOF / AND 39
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