WELCOME TO. Information Integration

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1 WELCOME TO Information Integration

2 Enfo Pointer Sweden s leading full service Business Intelligence consultancy, founded in Projects focus on delivering superior business value, using agile methods, within Information Warehousing, Reporting & Analysis and Budget & Planning solutions, as well advisory services concerning BI strategy, BICC, etc. Over 50 consultants in Stockholm, Göteborg and Malmö 2011 net turnover 67 MSEK with good profitability Part of Enfo since September 2011 Highest credit rating from Soliditet and UC Intresset att sätta sig in i vår verksamhet kopplat till den djupa kompetensen om informationslager gör att Pointers konsulter snabbt kommer till lösningar som ger värde till våra användare. För att lyckas i agil utveckling så är det bakomliggande intresset att förstå kundens verksamhet nyckeln till framgång, och det har Pointers konsulter. Ulf Trulsson, Verksamhetsarkitekt Vinnova

3 A Complete Offering within BI Management Services - Strategic Advisory - BI/DW Architecture - Score Cards and KPIs - Budget and Planning - BICC - BI Implementation Strategies Strategy & Governance Budget & Planning Analysis & Reporting Information Warehouse & Data Quality Project Services - BI Architects - BI Tool Specialists - DW Specialists - BI Tool Evaluation - Budget & Planning Specialists - Project management - Profitability Pointer har alltid levererat enligt mina förväntningar, Pointer har stått upp och varit flexibla, Pointer är också proaktiva. Som sagt lösningarna är av bra kvalitet. Pointer ger också kvalitativa råd och stödjer gärna i akut läge Olivier Balmont, Group Controller, Höganäs

4 Focus on Adding Business Value Save Time Efficient financial control Reporting and Analysis Budget/forecast Allocation models Increase Profitability Enhanced business insight by Business analysis Customer analysis Process analysis Profitability analysis Engaged Employees Clear goals, common view Staff Empowerment One truth Quicker, faster and more accurate decision making Beslutet att välja Pointer som leverantör av BI-tjänster har hjälpt oss som organisation att ta språnget till BI i världsklass, inte bara i tanken utan även i handling. Som företag har Pointer agerat professionellt, med vår affärsnytta för ögonen. Pointers konsulter har genomgående varit i toppklass; affärsorienterade, tekniskt kunniga och sociala människor som snabbt blivit en del av vårt team. Björn Tångeberg, Head of Business Information, BAT

5 Success through Agile Projects Defined Prestudy 2-6 weeks Requirement list Requirement list for sprint 1-3 sprints are delivered in a business release Simpler Predefined and well prepared pre-study secures an easy and quick start for a project Smoother A focused requirement list reprioritized between each sprint and ongoing communication with the business, secure right delivery Smarter Frequent deliveries of business value to the organization, at least every 2-6 weeks Den agila projektmetoden som Pointer använder har gjort att Pointers utvecklare har kunnat jobba väldigt effektivt och därmed gett oss snabba och bra leveranser, vilket är en förutsättning för Dustins fortsatta expansion. Anders Lundsten, Nordic IT Director på Dustin

6 Information Integration WHAT IS IT??... It is to focus in information, business process and a dedication to gain knowledge.. It is also hard to achieve but worth the effort.. It includes, to me, Business Intelligence, Information Management and integration..

7 The Datawarehouse MUST.. make an organization s information easily available present the organization s information consistently be adaptive and resilient to change a secure bastion that protects our information assets serve as the foundation for improved decision making The business community must accept the data warehouse if it is to be deemed successful

8 So Business Intelligence Is it the answer to all problems NO It can, and should be an important driver BUT

9 BI is often expensive and hard to manage from and IT perspective We have found that many BI solution has evolved over time, which is ok, but as a consequence, an initially suitable architecture does no longer work. BI solutions are often made with strong business drive which may result in a architecture that is hard to manage. As IT department you have to run and support a solution that does not fit standards and best practice

10 Business users often not satisfied Complaints regarding bad data quality, slow response time, long development time for new functionality, no information regarding definition and information sources often resulting in low usage and limited business value Often due to inappropriate architecture and unclear responsibilities An assessment gives health check and a road map to solve the most important issues so that small steps can be taken to give a solution that has much lower TCO (cost cuts sometimes more than 50%) Satisfied end users increase business value and usage

11 Several disparate solutions Due to different demands, organizational changes, company merges it is not unusual with several system with sometimes overlapping functionality and aim but very different architectures and products Consolidating and rebuilding on a common architecture can give significant savings on software, hardware, application operation and gives a good platform form information management

12 Lesson learned.. Business Intelligence should learn lesson from integration solution regarding architecture Information should be well defined and agreed upon But.. Who owns information, where it is used what are the definitions These are question that concerns IT and Business issues and affects BI as well as system and process integration

13 BICC (Business intelligence competence centers) the sales pitch Focus on business needs and business driven solution A part of management, not an IT issue Many companies regard BI and Information Management as vital Need to have in house competence, not driven by consultants Maybe synergy with Integration Competence Centers VERY SELDOM WORKS

14 BICC (Business intelligence competence centers) A good idea, but it does not handle the more important information agenda.. BI always starts with business processes and information demands, There are some important steps Define information needs Connect to process Work with business terms and their definitions connected to resources.

15 EIM, MDM TAKING DATA SERIOUSLY - INFORMATION EIM Enterprise Information Management An organizational commitment to structure, secure and improve the accuracy and integrity of information assets, to solve semantic inconsistencies across all boundaries, and support the technical, operational and business objectives within the organization's enterprise architecture strategy. MDM Master Data Management The set of disciplines, technologies, and solutions used to create and maintain consistent, complete, contextual and accurate business data for all stakeholders (users, applications, data warehouses, processes, companies, trading partners, customers, etc.) across and beyond the enterprise EIM is the Enterprise Strategy MDM can be viewed the operational handling of organization, workflows and technical platforms needed to manage master data

16 THE ENFO POINTER WAY INFORMATION WAREHOUSE

17 INFORMATION WAREHOUSE Many Sources

18 INFORMATION WAREHOUSE Many Sources + Integrated process oriented SALES FINANCE PROCUREMENT

19 INFORMATION WAREHOUSE Many Sources + Integrated process oriented + a tool for viewing and analyzing data SALES FINANCE PROCUREMENT

20 INFORMATION WAREHOUSE Many Sources + Integrated process oriented + a tool for viewing and analyzing data + Ability to clean, correct and complement data SALES FINANCE PROCUREMENT

21 INFORMATION WAREHOUSE Many Sources + Integrated process oriented + a tool for viewing and analyzing data+ Ability to clean, correct and complement data + documentation of the meaning of concepts/terms SALES FINANCE PROCUREMENT

22 INFORMATION WAREHOUSE Many Sources + Integrated process oriented + a tool for viewing and analyzing data + Ability to clean, correct and complement data + documentation of the meaning of concepts/terms + an organization that prioritize requirements, have knowledge and support the system and the definitions SALES FINANCE PROCUREMENT

23 INFORMATION WAREHOUSE (data warehouse plus KNOWLEDGE about business terms and how they are used) SALES FINANCE PROCUREMENT

24 IS INFORMATION WAREHOUSE COMPLEX? Yes, and no there are basic architectures that work well (Baseline ETL) ESB I N T E G R A T I O N

25 MDM information and data quality Two VERY diverse demands Organization and structure to handle data definitions (terms) and data quality Close to BI issues Real time integrations to make sure that changes in master data is propagated to all relevant system in timely manner Most BI persons don t have a clue..

26 The Information agenda Define terms Two perspectives The ideal Abstract and nice to have quite often not that relevant for business How terms are used in real life Conveys how term are used in most everyday situations, sales, supply, it We need both.. eventually Both perspectives can become data models.. One is a logical ideal, one is the way people usually think about information

27 Example CUSTOMER The ideal customer is an instance of party Real life a Customer number is SAP, someone who have bought something, someone we might sell to All are true and relevant. The ideal is an objective view the real life is a subjective view

28 PROCESS ANALYSIS Terms & definitions

29 Connect term to resorces Applications Integrations Databases Messages We can se information linage from birth to slow death in data warehouse history tables

30 Master data integration When we know what system that is master we should make sure that all other systems get that from that system If we have a Data Warehouse and have done things correctly we ca add data flow from master to other system quite easily

31 Predictive analysis and integration Analyze and discover significant patterns Create model Apply model Classify orders by importance Route complains, error logs and other unstructured messages to appropriate step in a process

32 Analyzes becomes rules in process Process most important orders Create real time alerts based in history, correlations and dynamic rules Look at information content in integration, not just number if messages.

33 Analyzes becomes rules in process Process most important orders Create real time alerts based in history, correlations and dynamic rules Look at information content in integration, not just number if messages.

34 Information Integration Needed capabilities A glossary Data analyzes and data quality tools and monitoring Data storage, Data warehouse with terabyte to multi petabyte capabilities. THROUGHPUT Real time integration and data flows Batch integrations and data flows Analytical tools.

35 Information Integration Challanges Flexible and agile Re use Well documented Easy to maintain and develop ARCITECTURE AND FRAMEWORKS ARE NEEDED

36 Enfo Pointer and Enfo Zystems are experts that can make i happend

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