Strategic Information Management

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1 Strategic Information Management Course Profile Type Lecture + Tutorial Lecturer Prof. Dr. Nils Urbach Hours per Week SWS ECTS 6 Language English Start date April 08 th, 2014 Course Description The lecture Strategic Information Management is designed to make students familiar with contemporary topics and challenges related to the strategic management of information technology (IT) and information systems (IS). It stresses the strategic aspects of the topics introduced and shows how they are leveraged to generate sustainable business value. Upon completion of this module, students are acquainted with the most important concepts, methods, and techniques for a businessoriented management of IT organizations. Furthermore, participants will be able to identify the principal constituents of IT strategies and have a sound understanding of how the various domains of IT management contribute to the overall value creation of the business. In order to achieve the learning objectives, the lecture will familiarize students with the various decision domains that IT strategy needs to incorporate and align, structured along a reference framework for strategic IT/IS management. The lecture introduces fundamental concepts of IT infrastructure and enterprise applications that will enable the students to understand the IT world as well as to communicate with IT experts in business settings. Building on these foundations, general principles of IT organizations as well different models of IT value generation will be introduced and contrasted. An introduction to the principles and particularities of project and project portfolio management will allow students to understand both the running and changing of business IT. Finally, the internal perspective of the IT organization will be complemented by investigating the value chain interfaces of IT. This includes the sourcing and delivery of IT services as well as the alignment of IT and business strategies. Learning Objectives Overview of contemporary topics and challenges related to the strategic management of information technology (IT) and information systems (IS) Understanding of the most important concepts, methods, and techniques for a businessoriented management of IT organizations Knowledge of how IT management contributes to the value creation of the business 1

2 Course Outline Section Date / Time Topics Readings #01 Tuesday, , Introduction and Administration #02 Tuesday, , #03 Tuesday, , , #04 Tuesday, , #05 Tuesday, , , #06 Tuesday, , #07 Tuesday, , , #08 Tuesday, , IT Infrastructure Computer Clients Mobile Computing Datacenters and Networks Cloud Computing Enterprise Applications Enterprise Applications Enterprise Architecture Management Software-as-a-Service (SaaS) IT Security Tutorial #1: Fundamentals Business Process Management Foundations of Process Modeling Application Areas of BPM IT Organization Foundations of IT Organization IT Organization Styles Roles within the IT Organization Tutorial #2: IT Processes & Organization Project Management Magic Triangle PM Processes PM Approaches Project Portfolio Management Evaluation Approaches Challenges in Practice Tutorial #3: Project & Portfolio Management IT Sourcing Drivers of IT Outsourcing IT Outsourcing Management IT Sourcing Trends 2

3 #09 Tuesday, , , #10 Tuesday, , #11 Tuesday, , , #12 Tuesday, , , #13 Tuesday, , IT Service Management IT Process Management IT Infrastructure Library (ITIL) IT Chargeback Tutorial #4: IT Value Chain IT Controlling IT Balanced Scorecard Total Cost of Ownership (TCO) KPIs for IT Management IT Benchmarking IT Strategy & Governance Defining an IT Strategy Foundations of IT Governance Business IT Alignment Tutorial #5: IT Strategy Presentations n/a Tutorial #6: Presentations (cont d) Summary and Conclusion n/a Q&A Exam Preparation Rooms Tuesday, : S 52 (RW) : H 31 (FAN-B) Reading Materials The reading material to be used in this class provides students with both content and background for the topics introduced and discussed in the course. Students have to prepare for sessions by reading the mandatory material in order to allow for an efficient classroom experience. Optional readings are introduced as part of the lecture and provide students with the opportunity to extend their understanding beyond the material discussed in class. Further details for preparation will be provided to students in class. 3

4 Tutorials The tutorials will be used to apply the knowledge conveyed in the lecture (e.g., by discussing case studies), to discuss review questions, to clarify students questions on the course content as well as to discuss suggested readings. Presentations Students may opt to hold a group presentation on a voluntary base. Each group is exclusively assigned to one contemporary topic within the domain of strategic information management. Available topics will be announced in the first lecture. Course Requirements This course is offered to all Master students enrolled in the Business Administration (BWL) or Business Engineering (WIng) program of the University of Bayreuth as a part of the Technology, Operations & Processes (TOP) major or the supplementary module ( Ergänzungsmodul ). The module can be applied as alternative to V7-4 ( Ausgewählte Themen der Wirtschaftsinformatik ). There are no prerequisites for attending this course. Exchange students are welcome. Maximum Number of Participants The number of participants is limited to 30 in order to allow for an efficient classroom experience. Course Grading The course will be graded on the basis of a written exam (60 minutes duration) covering the learning objectives of the lecture. The exam can be taken in English or German. In case a student opted to hold a voluntary presentation, up to six (6) bonus points will be added to the result of the final exam. Course Materials Students will be provided with all necessary materials at the beginning of each session. Readings are available through the university s electronic library resources (Elektronische Zeitschriftenbibliothek): Workload 180h total student s workload, thereof: Active in-class participation 30h Active participation in tutorials 15h Preparation, revision and exam preparation 135h 4

5 Registration Please register for the lecture and the tutorial by enrolling into the course in the elearning environment: Contact For organizational questions please contact Arne Buchwald References References will be given later 5

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