How GREEN. Take our shipping sustainability quiz. is your business?

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1 How GREEN Take our shipping sustainability quiz. is your business?

2 Green. It s growing in importance for everyone, especially in the transportation industry. And even in the get-it-out world of global shipping, there are decisions you can make to save resources and save money. UPS has created ways to reduce, reuse and recycle, and we can help you do the same. From the use of an efficient network to advanced technology, UPS operates seamlessly and reduces waste and redundancies wherever possible. Learn how your packaging, shipping, tracking and billing can be as efficient and environmentally friendly as possible. Together, we ll be doing our part to conserve natural resources while positively impacting your bottom line. Decision GreenSM Decision Green is UPS s environmental approach, reflecting our pursuit of sustainable business practices worldwide.

3 Taking our quiz can help you see just how GREEN you really are. UPS offers you the opportunity to analyze and optimize your environmental impact. When you re done with the quiz, you ll have a better view of how green your business really is, and you ll know where UPS can help.

4 Rate your greenness. With all the various aspects involved in transporting goods, it can be difficult to see just how environmentally efficient your operation is. UPS knows that it s sometimes the small things that help you realize your conservation potential, so we ve developed a simple checklist to help you determine how green your shipping process can be. Check off each description that applies to your business processes. Then, add up all of your check marks and see where you stand using our scoring key. It s that easy! Once you know where you are, your UPS Account Manager can work with you to determine how to make your business become even greener. Total number of s 16 to 20 s 11 to 15 s 6 to 10 s 5 s or below Your Green Score You re very green! Getting greener! Need more green! Time to get green! Planning and Pre-Shipping We optimize shipments and minimize per-shipment fuel consumption through package consolidation. We use packaging made from recycled materials and packaging that can be reused to reduce paper usage. Our shipping department uses the least possible amount of shipping materials through just right packaging. We have a team that helps us determine smart and efficient delivery routing and scheduling to save fuel. Total number of s: Green innovations from UPS help your business and the environment. Alternative-Fuel Fleet UPS uses the largest private alternative-fuel vehicle fleet in the transportation industry with a wide range of fuel solutions, from Compressed Natural Gas (CNG) to innovative hybrid vehicles, including new Hydraulic Hybrid Vehicles (HHVs). Fuel-Efficient Air Fleet We operate a quiet, efficient, and low-emission fleet of aircraft. We have pioneered the use of innovative routing, take-off and landing techniques to reduce fuel use and minimize the miles flown.

5 Shipping Tracking Delivery Post Delivery We are able to re-route packages efficiently in transport to cut down on fuel use. Our air express carrier develops ways to save fuel through efficient routing, an integrated air network and more efficient landing patterns. Our shipping department has made a significant reduction in paper usage by using electronic commercial invoices for international shipments. We use consolidated distribution centers located near final destinations, reducing transportation time and fuel. We know origin shippers and delivery dates ahead of time without paper notification. We are able to more closely manage shipment flow through visibility software supplied by our carrier, creating operational efficiency. Technology helps us know ahead of time exactly when and where packages will arrive, helping us use personnel more efficiently. Signature tracking information in our operation is electronic, cutting down on paper usage. We don t need paper for proof of delivery information. Our carrier reduces fuel use with an integrated package delivery network that consolidates ground, air and international pickups and deliveries. Our carrier utilizes technology to reduce noise and fuel emissions in its transportation methods. Hybrid and alternative-fuel vehicles are used to deliver some of our company s shipments. We use electronic billing, reducing paper waste. Our shipping department uses for returns requests, cutting down on paper usage. We have greater visibility into returns volume, allowing our company to handle returns more efficiently. When we need a recipient to return a document, we use a reusable envelope to reduce packaging waste. Total number of s: Total number of s: Total number of s: Total number of s: Efficient Freight Consolidating shipments into one delivery vehicle helps UPS reduce fuel and emissions by using our fleet more efficiently. Packaging Materials and Solutions We offer innovative packaging ideas such as our 100% recycled fiber, 80% post consumer Reusable Express Envelopes. The UPS Package Design and Test Lab can work with you to develop environmentally friendly packaging. Worldwide Strategic Warehousing Even our warehousing is designed for efficiency. UPS s 950 warehouse and distribution facilities in 120 countries help you stage your inventory closer to your customers, saving time, money and resources. Ocean Container Optimization When transporting your ocean freight, UPS optimizes loads by using full containers, improving fuel efficiency.

6 We ve got smart solutions to help your business UPS is the one transportation company to turn to for integrated, single-source solutions. This streamlined approach reduces energy usage, fuel consumption and emissions while providing an economical way to conduct business. By using UPS, your company benefits from our technical and logistical innovations so you can better allocate costs, integrate your distribution and warehousing systems and plan more effectively for production to better serve your customers. All of which can have a positive impact on your bottom line as well as the environment. Designing a more efficient way to ship. Through Network Optimization, our solutions experts will analyze your operation, design a plan and show you how to utilize our network to create a more eco-friendly shipping process. Bringing a little green into your packaging. Smart packaging starts with ideas that work inside and outside the box. The UPS Package Design and Test Lab does just that by designing ways to reduce damage in transit, which can help you eliminate wasteful duplicate shipments. We can consult with you to properly manage variables like carton size, compression strength, stacking and stability, as well as compliance auditing. As a result, you ll get the best combination of material reduction, sustainable materials and damage prevention. We ve also cut waste by pioneering 100% recycled, bleach-free Reusable Express Envelopes as a convenience to professionals, like Realtors and lawyers, who need to have a document signed and returned. Since 2000, our alternativefuel fleet has travelled more than 144 million miles.

7 grow green. UPS consistently ranks among the top companies recognized for corporate social responsibility as determined by Fortune magazine and the Boston College Center for Corporate Citizenship and Reputation Institute. Automating your shipping. Using UPS technology can enhance daily operations to help your supply chain run more efficiently. Automated shipping systems such as UPS WorldShip and UPS Internet Shipping increase your operation s efficiencies and enable us to provide better services to you using streamlined route planning. Companies with multiple shippers at different locations will discover the benefits of UPS CampusShip to control, streamline and manage shipments with customizable administrative features. UPS Paperless SM Invoice is an industry first, enabling you to submit your commercial invoices electronically. It reduces unnecessary paper usage on international shipments and eliminates the chance of lost documents in transit. Connecting your business. Our technology tools automate your tracking solutions to improve inventory management, inbound/outbound shipments and operational efficiency throughout your organization. Thanks to Quantum View tracking technology, your business can eliminate paperwork while helping provide superior customer service. Quantum View Manage places the power of UPS tracking status right on your desktop to schedule deliveries, access delivery status and analyze inbound shipments across multiple warehouses. It efficiently increases the use of your resources to improve inventory management, staff productivity and your cash flow. Quantum View for Importers provides access to brokerage information, origin of shippers and delivery dates to effectively plan and manage import shipments. And for internal purposes, UPS Trackpad can help you increase efficiency and reduce paper waste within your company, using technology to streamline deliveries. Reducing paper waste. Delivery solutions that help our environment often start with eliminating paper. Our tracking, billing, claims and returns are all automated and paperless. Through advanced technology, customers have saved over 1,780 trees each year while also increasing productivity. UPS Signature Tracking offers paperless proof of delivery information to customers. UPS Paperless SM Billing utilizes efficient electronic delivery, allowing for quick invoicing so you have more time to focus on your core business. UPS Electronic Billing Payments allow users to pay online fast without postage expenses and delivery fuel costs. Claims on the Web and International Returns provide greater visibility into tracking claim/ return volume, enabling your business to handle claims or returns more efficiently for increased overall customer satisfaction. sustainability.ups.com

8 To learn more about how you can go green with UPS, visit sustainability.ups.com Cert no. SGS-COC This brochure is printed on paper containing Certified 100% post consumer fiber United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved /09