Frequently Asked Questions: TransVault Migrator for EMC SourceOne

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1 Q1. What is?... 1 Q2. What versions of EMC Xtender are supported?... 2 Q3. How does a full migration using TransVault Migrator differ from other options?... 2 Q4. How can TransVault Migrator help re-architect our new archive?... 2 Q5. Will I need to buy services?... 3 Q6. We want to migrate our non-emc archive to SourceOne, can TransVault Migrator help?... 3 Q7. Can I migrate an Xtender for Notes archive to a SourceOne for Exchange archive?... 4 Q8. Can TransVault help the actual migration from Lotus Notes to Microsoft Exchange (or vice versa)?. 4 Q9. How can I find out if TransVault Migrator has moved all of the data?... 4 Q10. What happens if an item fails to migrate?... 5 Q11. How quickly can TransVault migrate archived items?... 5 Q12. Do I need to provide systems to run TransVault Migrator on?... 5 Q13. How is TransVault Migrator licensed?... 6 Q14. Who created TransVault Migrator?... 6 Q15. How can I find out more?... 6 Q1. What is? Available from EMC Global Services and selected TransVault partners who specialise in EMC technologies, is a high-performance software application that enables full data migrations from EMC Xtender into the EMC SourceOne Archive. Used in combination with the appropriate services to commission your new SourceOne archive and to project manage the migration, TransVault Migrator quickly and securely moves your existing archived s into EMC SourceOne. Benefits include: 100% SourceOne Environment You can end-of-life legacy Xtender databases and servers in the knowledge that legacy records have been securely moved into your new SourceOne environment. Storage Re-fresh/re-architect In adition to moving data onto newer storage systems, the migration service lets you analyze your legacy data stores and migrate data according to a range of criteria (see Q4). Zero Downtime - Users can access their data while it is being moved there is no need to disable access to the archive. Shortcuts are seamlessly converted to point to EMC SourceOne, again, with users online, ensuring the upgrade process is completely transparent to end users. Page 1

2 Ensures Compliance - Migration is done in 1 step from Xtender to SourceOne, with no interim stages that could risk data loss or tampering. TransVault Migrator also maintains a full audit trail to maintain chain-of-custody. Automatic Failover & Logging - TransVault maintains a complete error log, with the ability to automatically resume a migration task that fails for any reason (e.g. owing to a network outage or a corrupted item). Q2. What versions of EMC Xtender are supported? EMC Xtender versions 4.6.*, 4.7.* and 4.8.* are supported. This includes support migration Xtender for Notes to SourceOne for Exchange and Xtender for Exchange to SourceOne for Notes. Your migration includes non-standard data manipulations, for example, address re-writes and data relocations to address the needs of a company restructuring. Q3. How does a full migration using TransVault Migrator differ from other options? Other options for your Xtender to SourceOne upgrade include: In Place Migration (IPM). This method migrates meta-data from your Xtender database into the SourceOne database so that SourceOne can directly access your existing Xtender archives. Any user retrievals or searches go via SourceOne, but access your legacy Xtender data stores. NB To do this you must first be in Xtender/SourceOne co-existence mode and a SEPARATE server must be provided for the legacy Xtender data so the end-state with any IPM customers is 2 or more servers. Note also that IPM will not work for encrypted data stores. And, if you have long retention policies, it may not be desirable to continue to use old storage systems on into the future. Co-existence. With this model the existing Xtender archive and the new SourceOne archive coexist, and the results of searches are federated against both archives. This option was only ever positioned for organizations that had data with a short retention period and is no longer recommended now that official support for Xtender has expired (end of life was March 31, 2012). By performing a full migration you will be able to refresh your server and storage infrastructure, with the option to re-architect your archived data to better match your future needs. Q4. How can TransVault Migrator help re-architect our new archive? Prior to your migration TransVault Migrator helps profile your existing archive usage - e.g. how much storage is being used, how many archive stores there are, the average mailbox size, total number of items etc. It then lets you be selective in what you migrate and to where. E.g. you might want to migrate a department of users at a time to a specific new archive store or re-group users according to archive storage consumption. Compliance regulations permitting, it s also possible to: Move just the last n years-worth of data, Move only the data that users still have shortcuts to, Not move s that have [SPAM] in the subject, etc Page 2

3 Q5. Will I need to buy services? Yes. Although TransVault Migrator automates a lot of the data migration process, you will need additional services to plan the migration, install and configure TransVault, conduct a full proof-of-concept to ensure optimum performance levels and determine operating guidelines for the migration, and perform any handover tasks (for example, enabling your own internal IT resources to oversee completion). The EMC Services Group or one of our many EMC-experienced partners across the globe will be able to advise on and deliver the appropriate TransVault-related services for your organisation. To be put in touch with your nearest partner, please see for more information. Q6. We want to migrate our non-emc archive to SourceOne, can TransVault Migrator help? Yes. TransVault Migrator provides direct, API-based support for a very wide range of proprietary on-premise archive systems including: Microsoft Exchange primary mailboxes and personal archives, on-premise and online, using the Exchange Web Services (EWS) protocol EMC Xtender (for Exchange and Notes) EMC SourceOne (for Exchange and Notes) Microsoft Exchange 2010 and the Exchange personal archive services Symantec Enterprise Vault (for Exchange and Notes) Autonomy ZANTAZ EAS (for Exchange and Notes) Autonomy NearPoint (previously Iron Mountain/Mimosa NearPoint) Autonomy Message Manager (formerly CA Message Manager) HP RISS for Exchange, Notes & SMTP HP IAP Metalogix Archive Manager: Exchange Edition (previously Exchange@PAM) ilumin Assentor Open Text (IXOS) for Exchange Quest Archive Manager Unify/Daegis Central Archive (previously AXS-One) for Notes You can also use TransVault Migrator to: Import and export data to industry standard file formats including.pst,.eml and.msg files Accelerate migrations to hosted systems, including hosted Enterprise Vault, Mimecast, Proofpoint, LiveOffice and Microsoft Office 365. Perform bi-directional migration and conversion between Microsoft Exchange and Lotus Notes archive platforms (see also response to Q7 & Q8) More platforms are being added all the time. Please visit or info@transvault.com to ask whether your particular archive/version is supported. Page 3

4 Q7. Can I migrate an Xtender for Notes archive to a SourceOne for Exchange archive? Yes. TransVault Migrator can convert archived Notes content in Xtender and in.nsf files to Exchange format, putting it directly into SourceOne for Exchange. In the event that users have encrypted their Notes s, TransVault can decrypt them on the fly, ensuring that s are fully functional and discoverable in the new environment. Where necessary, TransVault Migrator can also re-write internal addresses so that legacy s can be successfully replied to within the new mail system or new domain. Q8. Can TransVault help the actual migration from Lotus Notes to Microsoft Exchange (or vice versa)? Yes. The TransVault archive migration process is so efficient and non-intrusive to end users, that many organizations use TransVault to support an Archive First strategy that reduces the amount of live mailbox data that needs to be moved when migrating between systems. This is how it works: Prior to migrating the actual service, legacy (e.g. everything up until the last month) is archived using the existing archive service. TransVault is then used to transform the Notes archive contents into an Exchange-compatible archive (or vice versa). TransVault Migrator ensures all formats and shortcuts are converted and if necessary, all addresses are re-written so that legacy archived s are immediately available for use from within the new /archive environment. Unlike mailbox migration solutions that operate in the foreground, the Archive First approach used in combination with TransVault moves data in an unobtrusive, behind the scenes way, that does not inconvenience end users or burden new servers with legacy s. Benchmark testing has further shown that TransVault has superior conversion performance and message format fidelity when compared with leading 3rd-party mailbox migration applications. See example case study> Q9. How can I find out if TransVault Migrator has moved all of the data? TransVault Migrator keeps track of the migration of each individual item. For example, comprehensive reports show 1:1 mappings of the ID of the item in the source archive and the ID of the new item as it is moved to the destination archive, enabling you to demonstrate of a complete Chain of Custody for the data while undergoing migration. Reporting is also available to highlight how much data has been moved for each mailbox in the archive. Page 4

5 Q10. What happens if an item fails to migrate? TransVault Migrator keeps track of any migration failures. Failures may simply be temporary owing to environmental issues such as poor network bandwidth or high loading on the legacy archive system, in which case TransVault will automatically re-process the relevant item(s) a specified number of times and/or at a different time of day. In the event of a permanent failure, a full log of the item(s) in question is produced, enabling further sitespecific investigation. Permanent failures tend to be low typically.001% of the overall quantity. They are usually attributable to pre-existing problems in the source archive (i.e. not caused by the migration process). As such, it is likely that these items would NOT have been picked up by any audit or e-discovery exercise. NB - If your organization requires further investigative work to be carried out in the event of a corrupted item, this should be discussed with your chosen TransVault service provider in advance. Q11. How quickly can TransVault migrate archived items? In laboratory tests, a single TransVault Migrator server processing 10 mailboxes in parallel has been shown to migrate data at speeds approaching 100 GB of uncompressed data per hour (2.5 TB per day). In practice, however, achieving best performance is dependent on environmental factors such as: Available network bandwidth Speed of the storage subsystem on which the legacy archive sits as well as the destination storage The ingestion performance of the target archive system (typical speeds may range from 5-10 GB/hour) The scheduling of other project elements such the commissioning of the target environment. Note that with their multi-server feature, TransVault Migrator servers can usually be configured to operate in parallel to ensure that the performance of the TransVault services is never a limiting bottleneck on the duration of the project. Your chosen archive migration partner can establish a proof of concept (POC) to establish likely throughput rates in your specific environment. NB Sites using EMC Centera storage can experience extended migration times please call for details. Q12. Do I need to provide systems to run TransVault Migrator on? Unless provided by your chosen migration partner, you will need to make available one or more servers for a short time-period. You will also need access to an SQL database. Your TransVault partner can advise you on pre-requisites. Page 5

6 Q13. How is TransVault Migrator licensed? TransVault Archive Migrator is licensed according to: - The volume of data you wish to migrate, and - The number of mailboxes for which you need to convert/manage shortcuts. Q14. Who created TransVault Migrator? TransVault Migrator is developed by TransVault Software, an international company headquartered in the UK. TransVault s staff have been involved with archiving since 1998 and have experience of many large archiving projects, giving them expertise in many different vendors systems. TransVault Software decided to encapsulate the knowledge gained into a software product that is available for purchase from archive migration specialist resellers and archive vendors around the world. Q15. How can I find out more? EMC customers wishing to upgrade from Xtender to EMC SourceOne should contact the EMC Services Group or TransVault Software. Complete a query form on the TransVault website at or contact TransVault on (North America), +44 (0) (EMEA) or info@transvault.com to find your nearest TransVault certified EMC partner. The statements within this document are derived from customer feedback and market research. TransVault Software holds no liability for the accuracy of the data about other company s products, which will anyway vary between versions. We recommend that customers carefully compare the technologies to come to their own conclusions about the capabilities of various products. Page 6