AdEPT Telecom plc Full year results & corporate update. for the year ended 31 March 2014

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1 AdEPT Telecom plc Full year results & corporate update for the year ended 31 March 2014 Page 1

2 Financial highlights Trading results and earnings (0.8%) revenue reduction to 20.9m (2013: 21m) Reduced call volumes and prices 8.4% increase in EBITDA to 4.04m 11 th consecutive EBITDA increase to 4.04m (2013: 3.73m) 1.7% increase in EBITDA margin to 19.4% (2013: 17.7%) 0.3m gross margin increase to 36.4% Gross margin % increase to 36.4% (2013: 34.5%) 13% increase to PBT PBT increased by 0.2m to 1.8m (2013: 1.6m) 35% increase to PAT PAT increased by 0.3m to 1.3m (2013: 1.0m) 18% increase to Adjusted Earnings Per Share Increased to 14.99p (2013: 12.70p ) Page 2

3 2.6m Free cash flow After interest free cash flow 2.6m (2013: 3.0m) Double corporation tax impact 0.5m adjusted free cash flow 3.1m Net debt down 0.3m to 3.0m Despite acquisition and double tax bill 30% reduction in finance costs Finance costs reduced to 0.26m (2013: 0.37m) 100% increase to dividends to 3.0p Interim 1.50p, final 1.50p (2013: 1.50p) Financial highlights Free cash, finance costs and dividends 2.2m spent on acquisition consideration Bluebell Telecom acquisition completed and fully integrated in August 2013 Post year end acquisition of Bluecherry Telecom Bluecherry Telecom acquisition completed and fully integrated in April Page 3

4 999 1,864 2,490 3,280 3,517 3,612 3,624 3,651 3,732 4,043 Financial highlights EBITDA growth EBITDA ( '000s) 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, Mar 04 Mar 05 Mar 06 Mar 07 Mar 08 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 Mar 14 Acquisitions: th consecutive year of EBITDA growth EBITDA increased to 4.04m (2013: 3.73m) Our business model based on recurring revenue and low capex has been very resilient throughout the recession 4 Page 4

5 11,295 12,267 10,843 9,214 7,395 5,339 3,270 2,963 Financial highlights Low level of debt Net debt ( '000s) 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 Mar 08 Jun 08 Mar 09 Mar 10 Mar 11 Mar 12 Mar 13 Mar 14 Net debt : EBITDA ratio 0.73x 0.3m net debt reduction Net debt reduced to 3.0m (2013: 3.3m) After 2.2m acquisition consideration payments Cash interest cover 8.6x Operating cash flow : Cash interest paid Page 5

6 AdEPT Telecom plc AdEPT Telecom strategy update for investors Page 6

7 Industry Overview The residential and business markets are very different: Residential Business competitors competitors The business market is highly fragmented with few large competitors: 700+ Under 2m pa sales c25 Over 20m pa sales Page 7

8 What makes AdEPT different? INDUSTRY LEADING SALES PER EMPLOYEE Achieved by system automation All based in Tunbridge Wells AdEPT Telecom Industry average 168k Top quartile 250k 444k Page 8

9 Revenue split March 2014 Revenue % CALLS 27% of revenue Calls Lines Network Solutions LINES Originally to carry calls Now Broadband IP-CCTV Alarms PDQ machines Faxes Largest part of Public Sector NETWORK SOLUTIONS Data connections and networks Inbound Page 9

10 Network Solutions Increased data connectivity and inbound services FOCUS ON DATA NETWORKS Data, mobile and inbound services 5.15m pa 24.7% of total revenue (2013: 20.2%) 26.9% increase to data connectivity revenue 3.3m revenue (2013: 2.6m) 15.8% of total revenue (2013: 12.8%) Page 10

11 Corporate strategy Larger Premier customers Small Business customers Organic Internal direct and indirect sales channels Larger premier customers Focus on public sector Leveraging frameworks One AdEPT One Building One Service centre One Billing System One Contact Management System One Management team 460k Acquisition Small business customers Bolt on customers High margin conversion to EBITDA Part in-fill for small business customer churn Page 11

12 Customer Service strategy Larger Premier customers Small Business customers PREMIER CUSTOMER SERVICE Personal account management for large and public sector customers 1,000 customers spending 5,000+ per annum 50 : 50 Revenue split SMALL BUSINESS CUSTOMER SERVICE Managed via the call centre 19,000 customers Page 12

13 Evolution not revolution Gradual change is our constant ACQUISITIONS completed APPROVALS achieved FRAMEWORKS awarded New PRODUCTS and suppliers H1 Sept 2013 BLUEBELL TELECOM August - Integrated in 4 weeks Generic Ethernet Access H2 March 2014 PSN data product Post yearend BLUE CHERRY TELECOM April - Integrated in 4 weeks Approved for data networks SIP 100Gb Optical Page 13

14 Some of our COMMERCIAL customers Multi-site National Brands Inbound Solutions 400 sites 130 sites 300 sites 350 sites 60 sites Page 14

15 Hold 3 Government Frameworks Growing Public Sector revenues ESPO Telecom Framework Sole recommended supplier of calls, lines, broadband, fibre broadband and SIP to Public Sector and registered charities nationwide CCS Telephony Framework One of 10 companies recommended on the Crown Commercial Service RM1035 telephony services framework JANET Framework One of a small number of companies approved to sell data connectivity to UK Colleges and Universities Renewed for 4 years in Page 15

16 Public sector contract wins Focus on Local Government H1 Sept 2013 H2 March 2014 Post yearend Page 16

17 Savings for recent contract wins Local Government savings typically 30% Example Savings: NEATH PORT TALBOT County Council CHESHIRE EAST County Council CARMARTH- ENSHIRE County Council PEMBROKE- SHIRE County Council CANTERBURY City Council CERIDIGION County Council 45.0% saving 39.3% saving 36.1% saving 25.1% saving 22.2% saving 42.7% saving Saved 176k Over 3 years Saved 221k Over 3 years Saved 433k Over 3 years Saved 215k Over 3 years Saved 58k Over 3 years Saved 127k Over 3 years Page 17

18 Some of our PUBLIC SECTOR customers Probation Services Local Government Page 18

19 Some of our UNIVERSITY customers Universities Page 19

20 Revenue run rate ( '000s) % of total revenue Public sector revenue Increasing public sector customers Public sector revenue % 12.0% 10.0% Mar-13 Jun-13 Sep-13 Dec-13 Mar-14 % of total revenue Revenue run rate 8.0% 6.0% 4.0% 2.0% 0.0% Public sector = Revenue run rate 11.9% at March 2014 (March 2013: 4.5%) Page 20

21 What do we do Supply Chain Our supply chain how we work with tier 1 network providers PSN & non-psn Data Calls & lines Broadband SIP AdEPT One bill One point of contact for all service issues Let us decide who is best to supply the underlying technology Page 21

22 Dividend Policy Progressive growth 18% increase to Adjusted Earnings Per Share Increased to 15.0p (2013: 12.7p ) 100% increase to dividends to 3.0p Interim 1.5p, final 1.5p (2013: interim 0.75p, final 0.75p ) Dividend cover 5.0x at March 2014 Dividend cover 5.0x (2013: 4.2x on March 2014 DPS ) Progressive future dividend policy Strong cash generation and reduction to debt should support a progressive policy Page 22

23 AdEPT Telecom plc Share ownership Chris Fishwick companies* 29.2% Individual Greenwood Investments 15.2% Family office Fiske Private Clients 10.0% Private clients Ian Fishwick* 6.7% Individual Allan Gauld 3.9% Individual Octopus 3.9% VCT Roger Wilson* 3.6% Individual Hargreave Hale 3.2% Institution Pat Wilson 3.1% Individual SUB-TOTAL 78.8% Shareholder and management interests aligned Over 40% of AdEPT is owned by the Directors* Page 23

24 AdEPT Telecom plc Contact details Roger Wilson Chairman Ian Fishwick Chief Executive John Swaite Finance Director Visit us at: Page 24

25 Disclaimer No representation or warranty, express or implied, is given regarding the accuracy of the information or opinions contained in this document and no liability is accepted by AdEPT Telecom or any of its directors, members, officers, employees, agents or advisers for any such information or opinions. This information is being supplied to you for information purposes only and not for any other purpose. This document and the information contained in it does not constitute or form any part of an offer of, or invitation or inducement to apply for, securities. The distribution of this document in jurisdictions other than the United Kingdom may be restricted by law and persons into whose possession this document comes should inform themselves about, and observe any such restrictions. Any failure to comply with these restrictions may constitute a violation of laws of any such other jurisdiction. Page 25

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