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1 Winter Central Wisconsin PCC BOARD OFFICERS John Sondelski Postal Co-Chair -USPS Brett Jarman Industry Co-Chair - HSPCWI Sarah Schafer Industry Vice-Chair - Pitney Bowes Mark Novak Treasurer - Sentry Insurance Michelle Schwartzman Secretary - Church Mutual PCC BOARD MEMBERS James Brown USPS Jenny Lee Office Enterprises John Leek JHL Digital Direct Tom McCarten Herrschners x 129 Janean Morrow Figis Dave Theisen Figis Full-Service Intelligent Mail is required for discounts starting 1/26/2014 Please attend the Central Wisconsin PCC Event on Nov 14! Effective January 26, 2014, the use of Full Service Intelligent Mail is required to qualify for automation prices. This applies to the following types of mail: First Class Mail postcards, letters and flats Standard Mail letters and flats Periodicals letters and flats Bound Printed Matter flats Key Requirements: Apply unique Intelligent Mail barcode (IMb) to each postcard, letter, and flat Apply unique Intelligent Mail tray barcode (IMtb) to trays and sacks Apply unique Intelligent Mail container barcode (IMcb) to placards for containers (i.e. pallets) when required Submit postage statements and mailing documentation electronically Our guest speaker is Ken Tillman, USPS Manager of Business Mail Entry in Milwaukee. Ken coordinates management oversight of all business mail acceptance and verification processes in the Lakeland District. Ken will discuss the Full-Service mailing solutions that are available. These include: Commercial Mailing Software Mailing software vendors offer easy, ready to go solutions for preparing and submitting Full Service mailings. Mail Service Providers (MSP) MSPs offer a wide variety of services for Mail Owners. Talk to your MSP to learn more about the Full Service solutions they offer. USPS Intelligent Mail for Small Business (IMsb) Tool is an online tool to help small business mailers (mailing less than 10,000 pieces per mailing and 250,000 annually) prepare Full Service mailings with Intelligent Mail barcodes and tray labels. Join us for networking, news, prizes, & fun!! Cost is $20! Thursday November 14, 2013 Best Western Midway Hotel 2901 Hummingbird Road, Wausau, WI Registration Breakfast Program 8:00-8:15 AM 8:15-9:00 AM 9:00-12:00 PM

2 Winter 2013 Central Wisconsin September 2013 CWPCC Meeting Approximately 34 members and guests of the CWPCC attended the September 19 Central Wisconsin Postal Customer Council membership meeting. John Sondelski, Postal Co-Chair and Brett Jarman, Industry Co-Chair welcomed the CWPCC membership to the meeting. Lori Rogney, Manager of Post Office Operations introduced, Krista Finazzo, Consumer Advocate and Manager Customer Relations, from Washington DC, as our guest speaker. Photos from left: Krista Finazzo (Consumer Advocate and Manager Customer Relations, Washington DC), Steve Wenzel (District Manager, Milwaukee), Krista & John Sondelski (Postmaster & PCC Co-Chair, Mosinee) Krista and her organization serve as the primary voice of the customer to the U.S. Postal Service. As the Consumer Advocate, Krista and her team work closely with the Postal Regulatory Commission, bridging customer advocacy and governing requirements. Krista s group also provides support to the Postal Service s largest commercial mailers on their service needs through the Business Service Network. We viewed a video presentation on Connect the Mail, Technology of Today and Digital Experience. There was an informal Question & Answer forum with Lori Rogney, Krista Finazzo, Steve Wenzel (District Manager, Milwaukee) and Ed Krueger (Plant Manager of the Wausau Processing and Distribution Facility). Questions from the membership were asked to the panel. We also viewed the National PCC Day broadcast video which featured Postmaster General Patrick R. Donahoe. Postmaster and CEO Patrick Donahoe stated by effectively leveraging data and new technology, mail can be much more powerful and competitive than other marketing channels. Donahoe asked us to focus on four key technologically changing areas for creating and using mail; to make it more, personally relevant, more actionable, more functional and more creative. Start your plan to attend the National Postal Forum Plan in Washington DC March 2014 The 2014 NPF is your opportunity to come together with the US Postal Service and the mailing industry's top thought leaders, technology experts and innovators. Join us March at the Gaylord National Hotel & Convention Center - just 8 miles south of Washington, DC. See, hear and learn about new solutions, advancements and technologies that are moving the mailing industry forward. More information about NPF can be found at

3 Many CWPCC members are their company s liason to the USPS. Frequently they are asked to comment on various features of the USPS. Here are some answers that may help you. Size and Scope The United States Postal Service delivers more mail to more addresses in a larger geographical area than any other post in the world. The Postal Service delivers to more than152 million homes, businesses and Post Office boxes in every state, city, town and borough in this country. Everyone living in the United States and its territories has access to postal products and services and pays the same postage regardless of their location. By the Numbers (In the year 2012) 65 billion 2012 revenue, in dollars 160 billion number of mailpieces processed 40 percent of the world s mail volume handled by the Postal Service 1.8 billion dollar amount paid every two weeks in salaries and benefits 522,144 number of career employees 108,000 number of military veteran career employees 31,272 number of Postal Service-managed retail offices 212,530 number of vehicles one of the largest civilian fleets in the world 1.3 billion number of miles driven each year by letter carriers and truck drivers 39.7 million number of address changes processed 39 percent of retail revenue from alternative access channels 423 million total number of visits to usps.com 67.5 million number of inquiries handled by the Postal Service Contact Center 246 million dollar amount of online stamp and retail sales at usps.com 44.1 million number of Click-N-Ship labels printed 483 million total revenue, in dollars, from Click-N-Ship label purchases 83.8 million number of packages picked up using Free Package Pickup 5.7 million number of passport applications accepted 109 million number of money orders issued 497 million amount in revenue from 2,500 Self-Service Kiosks 70,000 number of stores, banks and Self-Service Kiosks that sell stamps 654,560 number of new delivery points added to the network 0 tax dollars received for operating the Postal Service Mail is Big Business The U.S. Postal Service is the core of the $1 trillion mailing industry that employs more than 8 million people. These types of mail brought in most of the $65 billion in revenue in 2012: First-Class Mail $28.9 billion Advertising Mail $16.4 billion Shipping & Package Services $11.6 billion Periodicals $1.7 billion If it were a private sector company, the U.S. Postal Service would rank 42nd in the 2012 Fortune 500. In the 2012 Global Fortune 500 list, the U.S. Postal Service ranked 135th. What the Postal Service wants you to know For more than 235 years, the U.S. Postal Service has been delivering the nation s mail in snow, rain and the dark of night. However, tough economic and market conditions and unrealistic legislative expectations have created challenges that have never before been faced. Misconceptions about the future of the U.S. Postal Service abound it s time to set the record straight. The Postal Service receives NO tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. We are required by law to cover our costs. The Postal Service is environmentally friendly and is a respected sustainability leader. We promoted sustainable practices long before doing so was encouraged, mandated or governed. The Postal Service has the world s largest retail network larger than McDonald s, Walmart and Starbucks combined (in U.S.). Mail is a great communication tool. No monthly plans. No signal outages. No roaming charges. Regardless of geographic location, anyone can send a letter for just 46 anywhere in the United States and its territories. Mail is reliable, trusted and secure federal laws protecting the sanctity of the U.S. Mail are enforced by the U.S. Postal Inspection Service.

4 Winter 2013 Central Wisconsin The Postal Service can and does compete with the private sector and it collaborates, too. UPS and FedEx pay the Postal Service to deliver more than 400 million of their ground packages to residences and the Postal Service pays them for air transportation taking advantage of their comprehensive air network. The Postal Service is the only organization in the country that has the manpower, network infrastructure and logistical capability to deliver to every residence and business in the U.S. and its territories. The phrase by Herodotus etched atop the James A. Farley Building in Manhattan Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds is not the Postal Service motto. The Postal Service doesn t have one. COMING EVENTS NOVEMBER 14 Best Western Hotel Wausau MARCH 16-19, 2014 National Postal Forum Washington DC Innovative Technologies Systems at Work The timely service provided daily by the U.S. Postal Service depends on an astonishing network of people and technology that collects, transports, processes and delivers the nation s mail. The Postal Service is the world leader in optical character recognition technology with machines reading nearly 98 percent of all hand-addressed letter mail and 99.5 percent of machine printed mail. The Postal Service uses more than 8,500 pieces of automated processing equipment to sort nearly half the world s mail. The Postal Service has one of the largest material handling systems in the world for moving mail. There are over 200 miles of conveyors within postal processing facilities. Tray Sorting Machines sort more than 18 million trays per day through the conveyor systems. The Flats Sequencing System (FSS) sorts flat mail (large envelopes, magazines, etc.) in carrier walk sequence at 12,000 pieces per hour. The Advanced Facer Canceller System (AFCS) positions letter mail and cancels stamps at 36,000 pieces per hour. The Delivery Barcode Sorter (DBCS) reads the barcode on letters and sorts them at 36,000 pieces per hour. The Automated Flat Sorting Machine (AFSM) sorts flat mail at 17,000 pieces per hour. The Automated Package Processing System (APPS) sorts packages and bundles of mail at 9,500 pieces per hour. The Automated Parcel and Bundle Sorter (APBS) sorts packages and bundles of mail at 6,000 pieces per hour. Information and History of the Central Wisconsin PCC Visit the Central Wisconsin PCC website at to learn about upcoming events, to register for meetings, to access links to a variety of important postal information and to learn the history of our PCC. Sign up for the September 19 meeting online at meetings

5 Full Service Intelligent Mail Effective January 26, 2014, the use of Full Service Intelligent Mail is required to qualify for automation prices. This applies to the following types of mail: First Class Mail postcards, letters and flats Standard Mail letters and flats Periodicals letters and flats Bound Printed Matter flats Our guest speaker is Ken Tillman, USPS Manager of Business Mail Entry in Milwaukee. Ken coordinates management oversight of all business mail acceptance and verification processes in the Lakeland District. Ken will discuss the Full-Service mailing solutions that are available. Make sure you are ready for these changes - Come and learn from Ken! Thursday, November 14, 2013 Best Western Midway Hotel 2901 Hummingbird Road, Wausau, WI Join us for networking, news, prizes, & fun!! $20.00 per person Registration Breakfast Program 8: :15 AM 8:15 9:00 AM 9:00 12:00 PM Please reply by Friday November 8, 2013 to: Mark Novak, Sentry Insurance, 1800 North Point Dr, Stevens Point WI Make check payable to CWPCC. OR register with a credit card online at Name(s): Company: Address: Additional topics I d like to see presented at future meetings: Please remove from mailing list. **Envelopes are inserted and printed courtesy of JHL Digital Direct. Please add to listing to receive invitations electronically.

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