Ten Tips for Live e-learning. Presenters: Carrie Le Sieur Manager, WebEx University

Transcription

1 Ten Tips for Live e-learning Presenters: Carrie Le Sieur Manager, WebEx University

2 Today s Agenda Today s session will cover the following topics: Planning and preparing for success by addressing current challenges. Incorporating proven best practices into your sessions to keep your participants engaged and to accomplish your objectives. Extending your reach with on-demand training opportunities.

3 Let s Get to Know Each Other Allow me to introduce myself A few questions for you Please answer the poll to your right

4 Poll: How do you conduct the bulk of your training? Traditional classrooms Conference calls Live online classes On-Demand online training Documents Road shows (seminars) Video Conference One-on-one training or mentoring

5 The Key to Your Virtual Classroom Chat Q&A Polling

6 Current Challenges Obtaining buy-in from the top down regarding transferring to online forum Tracking and reporting Needing time to become familiar with the tool Ensuring knowledge transfer has taken place Getting attendee participation during the session Short development cycle and wanting to prevent recreating the wheel

7 What capabilities do you need? Enable me to: Facilitate distribution of information (warm hand offs) Share and discuss documents/presentations/web sites/tools/forms Enable role-based practice with scenarios Poll or test for comprehension Create environment for real-time collaboration without geographic challenges Reduce timelines Track and monitor for results

8 What are the advantages of synchronous e- Learning? Top Issues: Interaction with instructors and SMEs Collaboration with others at remote locations Events are recorded for review later 2004 The elearning Guild. All rights reserved.

9 What are the disadvantages of synchronous e-learning? Top Issues: Technical problems & bandwidth issues head the list Too little learner engagement or interactivity Facilitators not skilled in remote delivery methods 2004 The elearning Guild. All rights reserved.

10 Top Ten Tips Before the training Use what you ve got > Don t recreate the wheel use the material you have. > Don t convert or change formats. Narrow your focus > Slice up content the shorter, the better. > Limit online sessions to 1 hour or less. > Supplement the online session with job aids.

11 Top Ten Tips Before the training Look for opportunities to engage your audience > Use Q&A, polls, white-boarding, etc. where appropriate. > Go no more than 4 slides without an interaction. > Get personal pose questions to individuals when you can. Practice, Practice, Practice > Master the techniques & the technology. > Use 2 computers for your practice sessions (and your real sessions if possible.)

12 Top Ten Tips Before the training Automate registration and reporting > Automatically capture a record of session attendance. > Collect test results for assessment & analysis. Can what you can > Record static content and post for on-demand viewing. > Offer live sessions to provide context and interaction.

13 Top Ten Tips During the training Partner with a colleague > Another presenter adds interactivity > Helps you manage the class... > and can monitor Text Chat and Q&A. Set the stage > Start with a 5 minute intro. > Familiarize attendees with environment. > Focus on how to participate (chat, Q&A, raise hand, audio, etc.)

14 Top Ten Tips During the training Keep it simple > Avoid dense material within a slide (complex charts, etc.) > Short & sweet: cover each slide in less than 4 minutes. > Use videos and animations sparingly. After the training Follow-up > Don t assume your audience got it ask them! > Offer opportunities for Q&A, coaching after the session. > Schedule follow-up session to see if learning was applied.

15 Top Ten Tips After the training Record for review and reuse > Record the session to post for those unable to attend. > Save whiteboards, text chat or Q&A, annotated documents. Measure & market your successes > Define success criteria & measure the results. > Capture quotes & success stories, then publish them. > Recruit new SMEs* & instructors from your classes. *Subject Matter Experts

16 Benefits to Look For (and Measure) Immediate cost savings* Faster delivery of information Consistent delivery of information Easy to measure Reduced opportunity costs* (time away from job) Improved job proficiency Harder to measure Improved knowledge transfer * compared to traditional classroom training

17 Get the Ball Rolling! Tell Us What You Think Fill out the course evaluation We appreciate your feedback! Practice, Practice, Practice Experience builds confidence! Review the reference materials and conduct a session for your peers Resources Support available at Attend additional training at