Leveraging Advancements in Learning Technologies to Maximize ROI and Improve Employee Engagement

Transcription

1 Leveraging Advancements in Learning Technologies to Maximize ROI and Improve Employee Engagement

2 Welcome and Introductions mylearningpointe provides organizations of all sizes the ability configure a Learning Management System to meet their needs for providing a secure experience for organizations and learners to effectively create, manage, and track training for continuing education, certification, and development initiatives. Megan Remy General Manager of elearning Solutions, Netsmart Technologies mylearningpointe offers one of the largest online course catalogs for HHS organizations. Clients can take advantage of the full Premier catalog of over 450 off-the-shelf courses. Many of these offerings provide continuing education units (CEUs).

3 Today s Agenda Today s and Tomorrow s Learning Technologies Defining Your Strategy Taking Action

4 Today and Tomorrow s Learning Technologies

5 We are all products of our learning.

6 Remember when. While vintage is now cool, would you be willing to go back?

7 Learning Places, Tools, and Shapes LOCATION TOOLS SIZE

8 The Evolution of Distance Learning Stand Alone Software Description: Computer Based Training CHALLENGES: Difficult to distribute Limited disk space Poor Content CD-ROM s Description: CD-ROMs expanded disk space and improved media capabilities CHALLENGES: Expensive to create Difficult to update Poor Content Time Consuming to develop Web Description: The Web offered a way to connect the entire organization CHALLENGES: Initial technologies limitations High dropout rates among e-learners Streaming Media Description: The Web facilitated the invention of streaming content like audio, motion video, and graphical data. CHALLENGES: Bandwidth Issues Lack of knowledge of how to use the technology. Low engagement between learner and trainers Learning Management System (LMS) Description: Learning Management Systems help increase and manage training by tracking performance CHALLENGES: Identifying Capable Vendors Integrating multiple LMS systems Just-In-Time Learning Description: Is the instant delivery of customized information to employees via computer and mobile device CHALLENGES: Very high entry cost Challenges with technology infrastructure

9 The Future of Learning Mobile Adoption Web 2.0 Talent Development Immersive Technologies Blended Learning Environment

10 What is right for you? Types What is it? Pros Cons Mobile Adoption Web 2.0 Talent Development Immersive Technologies Blended Learning Environment Learning thru a mobile device. Wiki s, Blogs, Forums Your process of developing your leaders Gaming; learner is submerged in a scenario Combined self paced and instructor led training Convenient, Faster, seamless Exchange info on a real-time basis Establish a career path for employees Growing trend, effective Diverse style, pace, and content Connectivity, Limited standards Who owns the accuracy? Cost to buy systems, who owns process? Very costly, advanced hardware Can your technology and staff deliver?

11 Defining Your Strategy

12 So What s Your Strategy? Not sure where to start. Start with these 4 Steps: 1. Understand Your Audience 2. Assess your Needs 3. Take Stock 4. Look Forward

13 1. Understand Your Audience Learning Preferences Visual, Aural, Verbal etc Online vs. Classroom Passion for Learning Ability to Accept Change Work Schedules Locations

14 2. Assess Your Needs Legal or Compliance Requirements Federal / State / Local Laws Organization Policies Job Skill Requirements Internal Procedural Training Systems Training Clinical Education

15 3. Take Stock Current Budget Current Tools Paper Forms, Spreadsheets, LMS, HRIS, Paper, SharePoint, etc Current Job Function Procedures Organization Footprint Are they meeting expectations? Are they allowing the organization to grow and dream?

16 4. Look Forward Research Learning Trends and Technologies Involve individuals throughout the Organization to define needs and set direction Identify Training goals and metrics Ensure goals are in alignment with Organization s Mission and Vision

17 Taking Action

18 Taking Action Guide 1. Find Balance in your Content Strategy 2. Align Delivery Mechanisms with your Abilities and Goals 3. Putting it all Together You can t manage what you don t measure

19 Content Strategy Balance Review your content needs Determine how to make the most of your content investment Are you the expert? What would be the investment in creating on your own? Are their industry standards or requirements that must be met? Establish Content Owners Creating content is only the first step. Need to plan for maintenance. Set Priorities Create and/or purchase tools and templates to speed development and deployment

20 mylearningpointe s Course Content Focus Areas Clinical Compliance Organization Compliance Professional Needs Process and Tool Training Examples Addictions Down Syndrome Ethics Schizophrenia OSHA HIPAA First Aid Driver Safety Diversity Time Management Supervision Effective Meetings Interviewing Skills Avatar Training Sales Training Advanced Solution Classroom Training

21 elearning Course Example Suicide Awareness and Assessment for Clinicians Course Authored by Dr. Dan Reidenberg Executive Director of SAVE ( Accessible for mlp clients and for FREE through the Basic Account

22 The Right Delivery Mechanism for You elearning Web-based Training Courses Publication/Policy/Document Reviews Formal Classroom Conferences In-house training sessions Off-site Vendor Certification Programs Informal Classrooms or Meetings Small Group Training or Acceleration Programs On the Job Training One-on-One Coaching Why not incorporate all of the above?

23 Keep Track Variety of Ways to record training Excel / Access Database Custom Solution Learning Management System Key Objectives for your tracking mechanism Fits into budget User friendly Resource availability to manage Meet compliance reporting requirements Ability to record all types training delivery mechanism deployed Employees can access it when they need it

24 Setting a Foundation with a LMS mylearningpointe s Learning Management System (LMS): Secure web-based application hosted by Netsmart Assign, Complete and Track elearning Courses Support and Record Live Training Sessions Supervisor and Administrator Functionality Extensive Reporting User friendly

25 Go Further with a Learning Record Store Learning happens everywhere so make the most of each event. Capture learning events when and where they happen with mobile and web entry. Empower employees to be invested in their development. Review employee learning events during performance review time. No additional cost for mylearningpointe subscribers. Launching April ios and Android Applications available.

26 And the Putting It All Together & Making it Meaningful Certifications On the Job Classroom Blog / Wiki Meetings Online Training Individual s Learning Experience Power of Data: Course Transcripts Compliance Requirements Certifications Earned Cer tific atio ns Milestones Achieved = Empowering, Achievable, Measurable Results

27 Case Study: Netsmart Consulting Training Scenario: Need to create a repeatable training program for new associates to the Consulting organization so they are prepared with necessary knowledge, skills, and support structure to be effective implementers of our Netsmart CareRecord solutions. Solution: Formal Classroom Learning 5 week Jump Start New Consultant Training program elearning elearnings taken Pre and Post live training sessions via mylearningpointe LMS. Benefits include: reduced classroom time, solidify concepts, and evaluate readiness. In-formal Classroom or Meeting Solution Communities launched that meet monthly to spread knowledge. On the Job Training Structured Certification Programs Support, Co-Teach, Teach, Master Levels of achievement. Documentation of milestones and metrics achieved. Supported by mylearninghub. One-on-One Coaching Coaching occurs with Managers but primarily within Peer Group. Certification Programs Internal Certification Programs Leveraging a mixture of produced elearnings, live Boot Camp training sessions, homework, teachbacks, and online evaluations. External Certifications - Individuals can record in mylearninghub.

28 Learn More about mylearningpointe Basic Course Package: Free Limited LMS User Access 21 Courses To Sample including the Suicide Awareness and Assessment Course Create an online account at mylearningpointe Subscribers Benefit from: Robust and Configurable Learning Management System Over 450 courses Netsmart Solution Training mylearninghub, Learning Record Store Netsmart Solution Education Excellent Client Support

29 Contact Us Check out our website at and click Contact Us. Or Contact Me, Megan Remy, Follow us on Twitter and Facebook.

30