Using WebEx. Support. Accessing WebEx. WebEx Main Screen

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Using WebEx. Support. Accessing WebEx. WebEx Main Screen"

Transcription

1 Using WebEx WebEx provides a real-time, video-conferencing classroom environment. It has one application window with voice chat, text chat, an interactive whiteboard for displaying files or webpages, video, and presenter tools. Oakland University has a site-wide license and meetings can be scheduled anytime during the day or night right from your Moodle course. Support There are two different support options for WebEx: 1. WebEx offers 24x7 phone support by calling (866) and selecting option 1. Be sure to tell the agent that our WebEx URL is oakland.webex.com. The company will only help with WebEx problems. 2. e-lis offers phone support by calling (248) weekdays 8 am to 8 pm and 8 am to 1 pm on Saturdays. e-lis can help with any online learning questions, such as Moodle and Panopto questions. You can also join a test session to ensure that you can access the program and that your software and hardware are working correctly. This is a good thing for faculty and students to do before their initial course meeting to be sure they will be able to connect without a problem. This test meeting can be accessed any time at the following link: Accessing WebEx There are two ways to access a live WebEx session: 1. Join through Moodle. 2. Join by clicking a link sent to your address. Sessions may also be recorded. If the session was created in Moodle, the recording link will be in Moodle. Recording links can also be sent out to outside participants to view. NOTE: WebEx sessions can be joined by those outside of the OU network, so you can send a link to someone who does not have an OU address and they will be able to join your session. Up to 1,000 participants can join a session. WebEx Main Screen Users do not need an account to access WebEx. When they click on the join meeting link, they ll be brought to the WebEx main screen. Faculty launching it from Moodle will be made the session host automatically. Students will have their names brought in. Outside users will simply need to enter their name and address to join. Updated April 3, :55 AM e-learning & Instructional Support Oakland University Creative Commons License

2 The nice thing about WebEx is that everything takes place on this one screen. Quick Start tab As a host, you ll see the above screen. The Quick Start tab is the first tab that will let you quickly and easily do things like start the voice conference, invite users, share your screen, start recording your session, or end the session. Start Recording Voice Conference Invite users Share your screen End Session Page 2

3 WebEx has three main windows: Participants, Chat, and Quick Start/Session Info/Whiteboard. Participants The Participants window at the top right of the screen is where everyone in the meeting will appear. Each user will see the host s name(s) at the top under Panelists, then all Attendees below. Host Attendee The images above show two example Participants windows. The one on the left is the window a host/ presenter will see. The one on the right is the window that an attendee will see. Page 3

4 Roles There are four roles users can have in WebEx: Host Identified by the (Host) beside their name. Can create, schedule and chair the session. Has the highest level of control in the session and can grant or revoke Presenter, Panelist, or Attendee permissions. Can share documents but will not be able to control the presentation slides (control slides is presenter s role). Presenter Identified by the green/blue WebEx presenter ball icon. Any role can be made into a presenter. Has the ability to share documents and control the presentation materials. Panelist(s) Host and presenter are panelists. Any panelist has the ability to answer Q&A. Additional panelist can be added. Attendee(s) Can view data shared by presenter. Are encouraged to interact with the presenter using the feedback tools and icons. Host Buttons The host is the only one with the Silhouetted Person button, which brings up the Invite and Remind window allowing the host to add in addresses of people to be invited to the session. The will be immediately sent from to the invitees, with a link to join the session. Hosts can also kick any participant out of a session by selecting the person s name then going to the top menu and selecting Participant > Expel. Hosts can also prevent additional attendees from joining the session by going to the top menu and selecting Session > Restrict Access. This will prevent anyone else from joining that session. They can turn access back on by going to the top menu and selecting Session > Restore Access. Presenter & Host Buttons The host/presenter has the ability to make any participant into a presenter by clicking on an attendee s name and then clicking the Make Presenter button. This will allow that participant to use the Share Application button on the Quick Start tab to share their screen. They can always take back presentation rights by clicking on their own name and clicking the Make Presenter button. Alternatively, they can click on the Green/Blue WebEx Presenter Ball icon to the left of the names and drag that to any other user to make them a presenter. Page 4

5 The Exclamation Mark (check attendees attention) button will bring up an Attentiveness window. This shows the people who don t have WebEx as the main window on their computer, marking them as Inattentive as they may not be paying attention. The host/presenter can see this without clicking on the button though, as an exclamation mark will appear to the right of an attendee s name if they do not have WebEx as the main window on their computer. Presenter Buttons The Clear Feedback button will remove any yes or not votes the attendees have made so that a new question can be asked. Non-Presenter Buttons The Go Slower/Faster (<< and >>) buttons allow attendees to comment on the presenter s pace, letting them know if they want the presenter to go faster or slower. It will place the icon they click to the right of their name. Clicking the button again will turn it off. All Participants Buttons The Raise Hand button will place a raised hand icon to the right of their name, indicating to the host/ presenter that they have a question. The button is a toggle switch, changing to Lower Hand once clicked. Clicking it again will allowing the person to lower their hand once their question is answered. Host Attendee The Green Check (vote yes) and Red X (vote no) buttons allow the participants to answer a yes or no question posed by the presenter. The check votes yes and the x votes no. Clicking a choice will place that choice to the right of your name. Clicking the button again will turn it off. The Emoticon button allows attendees to show appreciation, confusion, etc. It will place the icon they select to the right of their name. Clicking the button again will turn it off. Page 5

6 The Feedback Results button shows how many people voted yes and how many voted no. The Lists button switches from the default list view to a thumbnail view, which displays a small camera for each participant. The camera will show a black silhouette if the participant do not have a camera on. Breakout Sessions (Groups) A host/presenter can create groups, or what WebEx calls Breakout Sessions, which creates a private content sharing session that includes two or more participants. Breakout sessions allow participants to brainstorm and collaborate in small, private groups that can include presenters or other students, away from the main training session. In a breakout session, small groups interact within a Breakout Session window using many of the same features, such as sharing whiteboards and applications, found in the main training session window. Each Breakout session will support a maximum of 100 attendees. To create a breakout session, go to the top menu and select Breakout > Open Breakout Session Panel. This will open a new window on the bottom right, below the Participants and Chat window, called Breakout Session. To assign participants to sessions, click the Breakout Assignment button. You can manually create groups by clicking the Add Session button for each group you want. Once you have groups created, click on the Attendee names on the left and click the >> button to move them into the selected group. If you switch it over to Automatically at the top, WebEx can create random groups for you based on either how many people you want per group, or how many groups you want. Clicking the OK button will bring you back to WebEx showing the groups you ve created. The attendees will not be moved into their breakout sessions until you click the Start button in the Breakout Session window. Someone will be designated as the presenter of the group, and will have to click the Yes button to start their session. This will switch the voice conference for them from the main session to the breakout session. Page 6

7 The host/presenter can broadcast messages to all breakout sessions by going to the top menu and selecting Breakout > Broadcast Message. By default it will send to the presenters of the breakout sessions only, but you can change that to all attendees in the drop down menu. Type your message and click the Send button. Your message will appear on the selected participants desktops during their breakout sessions. The host/presenter can click the End All button in the Breakout Session window to end all group sessions and bring everyone back to the main room. They have the ability to click the Start button again later to throw them back into groups if they chose. Attendees can get the instructor s attention by clicking the Ask for help button in the Breakout Session window. The host/presenter will see a raised hand icon for that group. They can click on a breakout session and click the Join button to join that session. This allows instructors to see what students are doing and answer any questions. Attendees also have the abillity to leave the breakout session by clicking the End Breakout Session button in the Breakout Session window. As the presenter, you can ask panelists and participants to return from their breakout sessions by going to the top menu and selecting Breakout > Ask All to Return. They ll receive a message asking them to return to the main training session. They can choose to leave the session or continue. Video The Webcam icon to the right of your name will toggle your camera on and off. The gray icon means you re not broadcasting video, and clicking the button will make it turn green, which means you are broadcasting your video. You ll also see your video appear in the Participants window. There can be up to 16 participants broadcasting their video simultaneously. Participants have the option to view just the video window in a session. They can do this by double clicking the video of any participant. This is useful for discussions that do not necessarily need a whiteboard or chat window, and want more of a video conference session. Page 7

8 Once in the full screen video mode, participants can access the WebEx tools by placing their mouse at the top middle of their screen. They can do things like bring up the Participants or Chat window, mute/unmute their microphone, or click the RETURN button to return their view to the default WebEx view. Hitting the Esc key on your keyboard will also break you out of full screen video mode. NOTE: Hosts cannot turn participant web cameras off. Their only options are to ask the participant to turn their camera off to kick them out of the session if they do not want the participant to broadcast their video. Audio When the host joins the conference, the voice conference will start automatically. When an attendee joins, they ll get a box asking them if they want to participate in the integrated audio conference, with a Yes or No button. Clicking Yes will turn their microphone on and speakers on. There can be up to 500 participants broadcasting their voice simultaneously. Once a participant joins the voice conference, a Volume window will pop up, showing volume levels of the speakers at the top and the microphone at the bottom. They ll automatically be adjusted, but they can be further adjusted here, and the window can be closed once the user is satisfied. A participant can also get to their audio options by going to the top menu and selecting Audio > Speaker/ Microphone Audio Test. A Microphone icon will appear to the right of the name of anyone that is broadcasting their audio. A participant can click on it to toggle the state of their microphone between mute (red icon) and unmute (gray icon). Participants will be unmuted by default, which means they will be broadcasting. Unless a microphone is muted, all participants broadcasting their audio will be able to speak at the same time. A host/presenter has the ability to set it to mute on entry by going to the top menu and selecting Participant > Mute on Entry. Alternatively, at any time a host/presenter can mute or unmute all participants by going to the top menu and selecting Participant > Mute All/Unmute All. They can mute or unmute a particular participant by clicking on the microphone icon by that participant s name. Page 8

9 Chat WebEx has two different real time chat options. By default, the Chat windows is used, which is an open chat that all participants see. The participants can also bring up a Question and Answer (Q&A) window which allows them to type questions directly to the host/presenter/panelist that the other attendees do not see. Chat The Chat window appears directly below the Participants window. Participants can chat by clicking their mouse in the box to the left of the Send button and typing their message in the box. Clicking the Send button or the Enter key on their keyboard will send the message. By default, participants can only send messages that the host/presenter/panelist sees. If you want participants to be able to send messages to all attendees, you must go to the top menu and select Participants > Assign Privileges. In the box that pops up, under the Communications section, check the box for All attendees and then click the OK button. The attendees will then will have the ability to select All Participants to send a message out to the entire group. They can also choose to send a private message to an individual attendee by selecting their name from the list. NOTE: Professors will not see private messages sent between attendees. Host Attendee Page 9

10 Q&A The Q&A window allows participants to ask questions that are not automatically broadcast to the other attendees. The host/presenter/panelist can respond to the questions. A Q&A session not only provides instant messaging similar to that in Chat, but also provides a more formal procedure for asking and answering questions and automatically groups questions to help you manage the queue, such as quickly identifying questions that you have or have not answered. An attendee can bring up the Q&A window at any time by clicking on the Q&A tab above the Participants window. When a participant asks a question, a question mark icon will appear next to their name in the Participant window. The question mark tab will glow as well. Clicking that will bring up the Q&A window, showing you the questions that were asked, who asked them, and at what time. Host Attendee Clicking on a question will allow you to answer that question. When you send out a message, all participants will see the question asked and then the answer you gave. The Q&A feature is on by default. If you want to turn it off you can go to the top menu and select Session > Session Options. This will let you choose which windows are available. Unchecking the box for any of them will remove them from the session. You can go there at any time and add or remove items. Page 10

11 Quick Start/Session Info/Whiteboard The left hand side of the screen is where any shared applications or whiteboards appear. Quick Start The Quick Start tab allows for quick access to features such as sharing applications, starting the recording, or ending the training session. Clicking the Record button will start the recording, and it will open up the Recorder window on the right. This will allow you to pause the recording or stop it. If you stop it, it will ask you if you are sure you want to stop, as if you start it again it will create a separate recording. Clicking the Stop Recording button will stop your recording. Application Sharing To share an application, click the down arrow to the right of the Share Application button. This will bring up a menu that will allow you to choose what to share. Sharing an application will let participants view your screen. They will not be able to control it unless you choose to give them access. You can share your entire desktop, a file, or any currently running application. You can open a program to share it while WebEx is going, and it will add it to the list the next time you click on the arrow. Sharing your desktop or an application will change the way WebEx looks for you and the participants. Page 11

12 Everyone will see the application being shared as the main screen, with everything else hidden in a menu at the top of the page. A participant can move their mouse up to the top of the screen to get a menu that will allow them to do many things such as show the Participants or Chat window, pause the sharing, or stop sharing. An arrow to the right brings up additional options. Host Whoever is currently set to the presenter role can share their screen. The person sharing their screen can also pass keyboard and mouse control over to anyone else in the session by going to the top drop down menu at the top and clicking Assign > Pass Keyboard and Mouse Control, then selecting the name of the person they want to pass control to. A participant who has remote control of shared software can interact with it fully. While a participant is controlling shared software, the presenter s mouse pointer is inactive. Alternatively, those watching the presenter can request control by going to the top drop down menu at the top and clicking the down arrow on the right and Ask to Control, then clicking the Request button. The person presenting will get a box saying who has asked for control, and they will be able to click either Approve or Deny buttons. If it is approved, the person requesting control will click the Take Control button. Clicking the mouse at any time will bring the control back to the person s computer who gave up control. The person who was remotely controlling can click the mouse to regain control. This will allow the two people to collaboratively work on the open program. If the person sharing wants to end remote control, they can by go to the top drop down menu at the top and click Assign > Pass Keyboard and Mouse Control. There will be a check next to the person who has control. Clicking their name will remove that control. Sharing Files Sharing files such as a documents, presentations, or videos that reside on your computer is made simple with WebEx. You can share a file by selecting Share File (Including Video) from the Quick Start tab or going to the top menu and selecting Share > File (Including Video). The shared document or presentation appears in the content viewer. If it is an audio or video file, the presenter can pause it and it will pause for everyone. Audio will play for all participants as well. You can share a PowerPoint file and it will place the file in the whiteboard, allowing you to use the whiteboard tools over the slides. You can navigate back and forth between the slides using the arrows above Page 12

13 the slides or the drop down menu to jump to a particular slide. NOTE: Sharing a PowerPoint file in this way will remove any slide transitions, animations, and sounds. If you want those preserved, you should share the PowerPoint application instead. When sharing a file such as a document or presentation, you can automatically advance pages or slides at a specified interval. Once you start automatic page or slide advancement, you can stop it at any time. To start it, go to the top menu and select View > Automatically Advance Pages. Choose the interval and click the Start button. The pages or slides will automatically begin advancing. Click the Stop button to turn off automatic advancing. Whiteboard Sharing a whiteboard allows you to draw objects and type text that all participants can see in their content viewers. You can also use a pointer to emphasize text or graphics on a whiteboard. To share a whiteboard, go to the top menu and select Share > Whiteboard. This will give you one whiteboard page to work on. You can add additional pages by going to the top menu and selecting Edit > Add Page. This will add pages to that whiteboard, much like slides on a PowerPoint. You can also start up another whiteboard, which will add another tab to the top. The whiteboard tools at the top of the page can be used on a whiteboard you create, or on a file you are sharing, such as a PowerPoint file. Any annotations you make stay with that page of the whiteboard, so clicking to a different page will not have the same marks you made, and returning to the previous page will show your marks there again. NOTE: When you share a file, WebEx will not modify your original file. So if you share a PowerPoint and annotate and draw all over it, this will not affect the saved PowerPoint file on your computer. Page 13

WebEx Meeting Center User's Guide

WebEx Meeting Center User's Guide WebEx Meeting Center User's Guide Table of Contents Accessing WebEx... 3 Choosing the scheduler that works for you... 6 About the Quick Scheduler Page... 6 About the Advanced Scheduler... 8 Editing a scheduled

More information

Installing Lync. Configuring and Signing into Lync

Installing Lync. Configuring and Signing into Lync Microsoft Lync 2013 Contents Installing Lync... 1 Configuring and Signing into Lync... 1 Changing your Picture... 2 Adding and Managing Contacts... 2 Create and Manage Contact Groups... 3 Start an Instant

More information

Getting Started Guide for WebEx Hosts and Presenters. Scheduling a Meeting in Outlook

Getting Started Guide for WebEx Hosts and Presenters. Scheduling a Meeting in Outlook Getting Started Guide for WebEx Hosts and Presenters Scheduling a Meeting in Outlook First, install the WebEx Productivity Tools. Then you can schedule your online Meeting using Outlook just like you schedule

More information

Lync 2013 - Online Meeting & Conference Call Guide

Lync 2013 - Online Meeting & Conference Call Guide Lync 2013 - Online Meeting & Conference Call Guide Alteva Hosted Lync Version:00 QUICK LINKS Schedule an Online Meeting Change Meeting Access and Presenter Options Join from a Computer with Lync Installed

More information

CISCO WebEx Guide for Host/Meeting Organiser. Unified Communications

CISCO WebEx Guide for Host/Meeting Organiser. Unified Communications Unified Communications CISCO WebEx Guide for Host/Meeting Organiser Version: November 2014 TABLE OF CONTENTS Introducing WebEx... 2 How to create a WebEx account... 3 The first time you log into WebEx...

More information

Web Conferencing with Microsoft Lync TM. Quick Start Guide

Web Conferencing with Microsoft Lync TM. Quick Start Guide Web Conferencing with Microsoft Lync TM Quick Start Guide Web Conferencing with Microsoft Lync i Contents Participate in Online Meetings with Lync Web App... 1 Check Your Meeting Readiness... 1 Join the

More information

Leading Adobe Connect meetings

Leading Adobe Connect meetings Leading Adobe Connect meetings You have created a meeting room, scheduled an online class or meeting, invited participants, and prepared the room for the day of class by testing your computer system and

More information

Office 365 Intro to Lync

Office 365 Intro to Lync Office 365 Intro to Lync What to do: Screenshots: Before you Start: Make sure you have downloaded the Lync client from O365. If not, install to your machine. Ready to use: Open Lync by clinking on the

More information

Lync 2013 Quick Reference Lync Meetings. Join a Lync Meeting. Schedule a Lync Meeting. Do I need a PIN, work number or extension? Set meeting options

Lync 2013 Quick Reference Lync Meetings. Join a Lync Meeting. Schedule a Lync Meeting. Do I need a PIN, work number or extension? Set meeting options Join a Lync Meeting 1. In the meeting request, click Join Lync Meeting or click Join Online in the meeting reminder. 2. On the Join Meeting Audio window, select one of the options: Use Lync (full audio

More information

Skype for Business: Get Started... 3. Set-up Audio... 3. Set-up Video... 3. Conversation Window... 4. Shut Your Virtual Office Door...

Skype for Business: Get Started... 3. Set-up Audio... 3. Set-up Video... 3. Conversation Window... 4. Shut Your Virtual Office Door... Desktop/Laptop Contents : Get Started... 3 Set-up Audio... 3 Set-up Video... 3 Conversation Window... 4 Shut Your Virtual Office Door... 4 Personalise... 5 Customise What s Happening Today... 5 Profile

More information

GreenLight Web Quick Guide - Host

GreenLight Web Quick Guide - Host This guide provides the basic information necessary to create, start, and host a GreenLight Web conference. Call (800) 839-9976 if we can be of any assistance. Thank you for using GreenLight Collaboration!

More information

Table of Contents. Begin Here: Getting Started with WebEx. What is WebEx? Why would I use it?

Table of Contents. Begin Here: Getting Started with WebEx. What is WebEx? Why would I use it? Table of Contents Begin Here: Getting Started with WebEx... 1 Scheduling a Meeting from the WebEx Website... 4 Scheduling a Meeting from Outlook 2010... 5 Selecting Audio Conference Settings... 6 Joining

More information

PRELIMINARY MEETING PREPARATION For the best quality and experience during your WebEx Meeting, you should have the following:

PRELIMINARY MEETING PREPARATION For the best quality and experience during your WebEx Meeting, you should have the following: HOSTING AN NJIT WEBEX MEETING PRELIMINARY MEETING PREPARATION For the best quality and experience during your WebEx Meeting, you should have the following: Technical Needs: A headset/mic combo unit (preferably

More information

Unified Communications Using Microsoft Office Live Meeting 2007

Unified Communications Using Microsoft Office Live Meeting 2007 Unified Communications Using Microsoft Office Live Meeting 2007 Text version of online course. Contents Unified Communications... 1 About Microsoft Office Live Meeting 2007... 3 Copyright Information...

More information

IM, Presence, and Contacts

IM, Presence, and Contacts Accept an IM request Click anywhere on the picture display area of the IM request pane. Set or change your presence Presence lets other people see at a glance whether you and your contacts are currently

More information

Cisco WebEx Event Center on the Mac OS Getting Started. Join an Event. Schedule an Event. Start an Event. Connect to the Audio Conference

Cisco WebEx Event Center on the Mac OS Getting Started. Join an Event. Schedule an Event. Start an Event. Connect to the Audio Conference This guide covers the basic functions you will use to schedule or attend an Event Center session from your Apple computer. Also included here are instructions for using the most common tools available

More information

How to Host WebEx Meetings

How to Host WebEx Meetings How to Host WebEx Meetings Instructions for ConnSCU Faculty and Staff using ConnSCU WebEx BEFORE YOU BEGIN PLEASE READ! On 7/30/15, the ConnSCU WebEx site was upgraded to a new version. Although the new

More information

Avaya Flare Experience for Windows Quick Reference

Avaya Flare Experience for Windows Quick Reference Avaya Flare Experience for Windows Quick Reference Making voice calls Making a voice call using the dialpad 1. Click the Call button under the center spotlight or press the CONTROL + D keys on your keyboard

More information

WebEx Meeting Center User Guide

WebEx Meeting Center User Guide WebEx Meeting Center User Guide For Hosts, Presenters, and Participants 8.23 Copyright 1997 2011 Cisco and/or its affiliates. All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco

More information

Mastering Lync Meetings

Mastering Lync Meetings Mastering Lync Meetings cd_mastering_lync_meetings_v2 1 8/25/2014 Course Title Contents Overview of scheduled Online Lync meetings... 3 General Best Practices... 3 Scheduling the meeting... 4 Recurring

More information

Bb Collaborate Online Rooms Faculty Support Guide

Bb Collaborate Online Rooms Faculty Support Guide Bb Collaborate Online Rooms Faculty Support Guide D2L Services West Chester University of Pennsylvania www.wcupa.edu/d2l 610-436-3350, option 2 Anderson Hall, room 20 d2l@wcupa.edu v10.3 June 2014 Contents

More information

Lync 2013 User Instructions

Lync 2013 User Instructions Lync 2013 User Instructions 4/2/2014 What is Microsoft Lync? Microsoft Lync 2013 is an instant messenger that can be used for sending instant messages, having a voice or video chat and for conducting corporate

More information

Getting Started. Getting Started. www.clickmeeting.com

Getting Started. Getting Started. www.clickmeeting.com Getting Started www.clickmeeting.com 1 Introduction ClickMeeting is a web-based videoconferencing platform where you can conduct on-demand meetings, webinars and presentations without spending a dime on

More information

Microsoft Lync 2013 TRAINING GUIDE. University Of Central Florida Computer Services & Telecommunications

Microsoft Lync 2013 TRAINING GUIDE. University Of Central Florida Computer Services & Telecommunications Microsoft Lync 2013 TRAINING GUIDE University Of Central Florida Computer Services & Telecommunications Table of Contents Microsoft Lync 2013... 1 Lync 2013 Main Screen... 1 Lync Options... 2 General Options...2

More information

Lync Guide for Faculty and Staff

Lync Guide for Faculty and Staff Lync Guide for Faculty and Staff Prepared for the faculty and staff of the School of Engineering, University of Connecticut, by: Engineering Computing Services School of Engineering University of Connecticut

More information

For Windows. 2012 Microsoft Corporation. All rights reserved.

For Windows. 2012 Microsoft Corporation. All rights reserved. For Windows 1 About Microsoft Lync... 4 Lync Window... 5 Audio... 6 Set up your audio device... 6 Make a call... 6 Answer a call... 7 Use audio call controls... 7 Check voicemail... 7 Invite more people

More information

ZOOM VIDEO CONFERENCING SOFTWARE USER S GUIDE. Velda Arnaud. Blue Mountain Community College. [Company address]

ZOOM VIDEO CONFERENCING SOFTWARE USER S GUIDE. Velda Arnaud. Blue Mountain Community College. [Company address] ZOOM VIDEO CONFERENCING SOFTWARE USER S GUIDE Velda Arnaud Blue Mountain Community College [Company address] Table of Contents Zoom Video Conferencing Software BMCC User s Guide Last updated 8/16/2015

More information

Sharing Files and Whiteboards

Sharing Files and Whiteboards Your user role in a meeting determines your level of file sharing. The type of files you can share include documents, presentations, and videos. About Sharing Files, page 1 Changing Views in a File or

More information

Lync 2011 Mac Meeting Environment

Lync 2011 Mac Meeting Environment Lync 2011 Mac Meeting Environment 090613 Contents Overview... 3 Mac vs. Windows Meeting Environment... 3 Information for Online Meetings and Conference Calls... 3 Participant List... 4 Change Meeting Audio

More information

Dianne Harrison Ferro Mesarch

Dianne Harrison Ferro Mesarch Instructions for Fuze Web Conferencing Recommended Hardware, Software and Settings...2 Hardware... 2 Software... 2 Video Settings... 2 Audio Settings... 2 Content Settings... 2 Creating a Fuze Account...3

More information

Getting Started with Zoom

Getting Started with Zoom Getting Started with Zoom The Institute of Agriculture has recently purchased a site license for a new cloud-based video conferencing service known as Zoom. If you have ever connected to a GoToMeeting,

More information

Lync 2013 Quick Reference

Lync 2013 Quick Reference Lync 2013 Quick Reference Audio Set up your audio device Before using Lync to make a call or join a conference, set up your audio device and check the quality. You can use your computer s mic and speakers,

More information

Zoom Participant Guide

Zoom Participant Guide The Office of Academic Technology http://academictech.ottawa.edu/ Zoom Participant Guide Zoom is a conferencing solution that provides both video conferencing and screen sharing capabilities. Its high-quality

More information

Presented by Office of Distance Education of Learning Technologies

Presented by Office of Distance Education of Learning Technologies Presented by Office of Distance Education of Learning Technologies Workshop Overview This workshop was created as an introduction for new users to get acquainted with WebEx Meeting Center, how to use it,

More information

How to Host WebEx Meetings

How to Host WebEx Meetings How to Host WebEx Meetings Instructions for ConnSCU Faculty and Staff using ConnSCU WebEx Table of Contents How Can Faculty and Staff Use WebEx?... 2 Inviting Meeting Participants... 2 Tips before Starting

More information

ORGANIZER QUICK START GUIDE

ORGANIZER QUICK START GUIDE NOTES ON USING GoToWebinar GoToWebinar organizers may hold webinars for up to 1,000 attendees. The Webinar process can be broken into 3 stages: Webinar Planning, Webinar Presentation and Webinar Follow-up.

More information

Getting Started with Microsoft Office Live Meeting. Published October 2007 Last Update: August 2009

Getting Started with Microsoft Office Live Meeting. Published October 2007 Last Update: August 2009 Getting Started with Microsoft Office Live Meeting Published October 2007 Last Update: August 2009 Information in this document, including URL and other Internet Web site references, is subject to change

More information

Instant Net Conference with Cisco WebEx Meeting Center

Instant Net Conference with Cisco WebEx Meeting Center Instant Net Conference with Cisco WebEx Meeting Center Setting up an Instant Net Conference Subscription (first time only) Go to https://www.mymeetings.com/ Select the Manage My Meetings login link. Enter

More information

Getting Started with Microsoft Office Live Meeting. Published October 2007

Getting Started with Microsoft Office Live Meeting. Published October 2007 Getting Started with Microsoft Office Live Meeting Published October 2007 Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless

More information

How to Organize and Start a GoToMeeting Videoconference

How to Organize and Start a GoToMeeting Videoconference How to Organize and Start a GoToMeeting Videoconference In orider to organize a meeting and invite others to the video conference, Organizers must first use a GoToMeeting account and then download the

More information

Live Meeting 2007 Getting Started Guide

Live Meeting 2007 Getting Started Guide Live Meeting 2007 Getting Started Guide Introduction This guide is intended for people who use Microsoft Office Live Meeting 2007. It tells you how to join meetings quickly, and provides instructions on

More information

Lync 2010 June 2012 Document S700

Lync 2010 June 2012 Document S700 Lync 2010 June 2012 Document S700 Contents Introduction to Lync 2010... 3 Instant Messaging and Presence Status... 3 Presence... 3 Contact Management... 3 Instant Messaging... 3 Conversation history...

More information

Getting Started with WebEx Training Center

Getting Started with WebEx Training Center Getting Started with WebEx Training Center About this guide This guide introduces you to Training Center and provides basic information about using its many features. For more information about using these

More information

Lync will be set up automatically after it has been installed, but some personalization may be needed.

Lync will be set up automatically after it has been installed, but some personalization may be needed. Setting up Lync / Installing Lync Microsoft Lync is a communication tool that provides IM, voice, screen and file sharing, and online meeting capabilities. Lync should be installed on your computer by

More information

HP MyRoom Transitioning From HPVR To MyRoom Quick Reference Guide

HP MyRoom Transitioning From HPVR To MyRoom Quick Reference Guide HP MyRoom Transitioning From HPVR To MyRoom Quick Reference Guide Other helpful topics Earlier topics in the series These Quick Reference Guides will also help you make the transition from HP Virtual Rooms

More information

Bb Collaborate Online Rooms Faculty Support Guide

Bb Collaborate Online Rooms Faculty Support Guide Bb Collaborate Online Rooms Faculty Support Guide D2L Services West Chester University of Pennsylvania www.wcupa.edu/d2l 610-436-3350, option 2 Anderson Hall d2l@wcupa.edu D2L v10.5 BB Collaborate 12.6.4

More information

Training Center 4 Foundations: Facilitating Online Training

Training Center 4 Foundations: Facilitating Online Training Training Center 4 Foundations: Facilitating Online Training Participant Guide Training Center 4 Foundations Facilitating Online Training Participant Guide Facilitating Online Training Service Edition:

More information

Microsoft Lync 2010 The Essentials

Microsoft Lync 2010 The Essentials Microsoft Lync 2010 The Essentials Training User Guide Syed Ali Raza Director IT NUML Email : saraza@numls.edu.pk Engr Fazal-i-Hassan UC Specialist Email : fhassan@numls.edu.pk August 29, 2011 MICROSOFT

More information

Lync Work Smart Guide

Lync Work Smart Guide WORK SMART Lync Work Smart Guide This guide describes how to take advantage of the features of the Arkadin Total Connect offering for presence, instant messaging, audio and video calling, rich online meetings,

More information

Getting Started. Sign in and get started. If you re already logged on to your organization s network, sign in by starting Lync.

Getting Started. Sign in and get started. If you re already logged on to your organization s network, sign in by starting Lync. Getting Started Sign in and get started If you re already logged on to your organization s network, sign in by starting Lync. 1. On the Windows taskbar, click Start, click All Programs, click Microsoft

More information

Blackboard Collaborate Introduction & Handbook

Blackboard Collaborate Introduction & Handbook CSU Stanislaus Office of Information Technology Blackboard Collaborate Introduction & Handbook What is Collaborate? Blackboard Collaborate is the university s online meeting and conferencing service. Users

More information

WebEx Meeting Center User Guide. For Hosts, Presenters, and Participants

WebEx Meeting Center User Guide. For Hosts, Presenters, and Participants WebEx Meeting Center User Guide For Hosts, Presenters, and Participants Copyright 1997-2013 Cisco and/or its affiliates. All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco WebEx

More information

User Guide. Live Meeting. MailStreet Live Support: 866-461-0851

User Guide. Live Meeting. MailStreet Live Support: 866-461-0851 User Guide Live Meeting Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations,

More information

Web Conferencing Guide for Session Hosts using Microsoft Lync

Web Conferencing Guide for Session Hosts using Microsoft Lync Web Conferencing Guide for Session Hosts using Microsoft Lync With MS Lync, faculty and staff can plan and schedule online meetings for collaborative activities with the ability to share audio, video,

More information

WebEx Meeting Center User Guide

WebEx Meeting Center User Guide WebEx Meeting Center User Guide For Hosts, Presenters, and Attendees 8.17 Copyright 1997 2010 Cisco and/or its affiliates. All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco

More information

GoToWebinar. Attendee Guide

GoToWebinar. Attendee Guide GoToWebinar Attendee Guide Table of Contents Register for a Session... 3 Cancel Your Registration... 4 Join a Session... 5 Join a session from your email invitation or calendar... 5 Control Panel... 6

More information

Using Lync on a Mac. Before you start. Which version of Lync? Using Lync for impromptu calls. Starting Lync 2011

Using Lync on a Mac. Before you start. Which version of Lync? Using Lync for impromptu calls. Starting Lync 2011 Using Lync on a Mac Before you start Please read our instructions on how to set up your Lync account and your audio and video devices. Which version of Lync? Because of the features available, we recommend

More information

Blackboard Collaborate Classroom in Desire2Learn. Presenters

Blackboard Collaborate Classroom in Desire2Learn. Presenters Blackboard Collaborate Classroom in Desire2Learn Presenters Copyright 2014 Information Technology Services Kennesaw State University This document may be downloaded, printed, or copied, for educational

More information

Participate in an Adobe Connect Meeting For Meeting Participants

Participate in an Adobe Connect Meeting For Meeting Participants Participate in an Adobe Connect Meeting For Meeting Participants Contents Contents... 1 Connection Test:... 2 Join a meeting:... 3 Change your status:... 3 Meeting Audio:... 3 Audio Setup Wizard:... 3

More information

Vanderbilt University School of Nursing. Running Scopia Videoconferencing from Windows

Vanderbilt University School of Nursing. Running Scopia Videoconferencing from Windows Vanderbilt University School of Nursing Running Scopia Videoconferencing from Windows gordonjs 3/4/2011 Table of Contents Contents Installing the Software... 3 Configuring your Audio and Video... 7 Entering

More information

IT Help Desk Location: Siebert 101 Phone: (208) 769-3280 Email: helpdesk@nic.edu

IT Help Desk Location: Siebert 101 Phone: (208) 769-3280 Email: helpdesk@nic.edu IT Help Desk Location: Siebert 101 Phone: (208) 769-3280 Email: helpdesk@nic.edu Skype for Business (formerly Lync 2013) is collaboration software that can be used to communicate with NIC employees via

More information

ORGANIZER QUICK START GUIDE

ORGANIZER QUICK START GUIDE NOTES ON USING GOTOWEBINAR GoToWebinar organizers may hold Webinars for up to 1,000 attendees. The Webinar process can be broken into three stages: Webinar Planning, Webinar Presentation and Webinar Follow-up.

More information

Audio setup and making calls

Audio setup and making calls Forward your Quick Start Guide phone calls Want your calls to go to your Voice Mail or to your cell phone or a hotel room phone?. In the lower-left of the main Skype for Business window, click the Call

More information

Student Manual. for Virtual Classroom (Big Blue Button)

Student Manual. for Virtual Classroom (Big Blue Button) Student Manual for Virtual Classroom (Big Blue Button) CONTENT PAGE 1. Introduction... 4 2. Minimum requirments... 4 2.1 Flash player... 4 2.2 Internet speed... 4 2.3 Java runtime... 4 2.4 Hardware requirements...

More information

Presence & IM. Quick Reference Guide. Build your Contacts list. Getting started. What does your Presence status mean?

Presence & IM. Quick Reference Guide. Build your Contacts list. Getting started. What does your Presence status mean? Getting started Status Area: Update presence status, location, or add a message View Tabs: View your contacts, activity feed, conversation or phone Lync Options: View or edit Lync options Quick Reference

More information

Getting Started With AT&T Web Meeting

Getting Started With AT&T Web Meeting Getting Started With AT&T Web Meeting Powered by Cisco WebEx 2009 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.. Course Goal After

More information

WebEx Event Center User's Guide

WebEx Event Center User's Guide WebEx Event Center User's Guide Copyright 1997-2013 Cisco and/or its affiliates. All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco WebEx logo are trademarks or registered trademarks

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Contents Accessing Skype for Business... 2 Starting Skype for Business for the first time... 2 Subsequent access to Skype for Business... 3 Customising Skype for Business

More information

Bb COLLABORATE (ONLINE ROOM) APPLICATION SHARING REFERENCE GUIDE

Bb COLLABORATE (ONLINE ROOM) APPLICATION SHARING REFERENCE GUIDE Bb COLLABORATE (ONLINE ROOM) APPLICATION SHARING REFERENCE GUIDE Reminder: All users should utilize Mozilla Firefox browser when accessing Bb Collaborate Online Rooms. Application sharing allows a Moderator

More information

WebEx Virtual Office Hours

WebEx Virtual Office Hours WebEx Virtual Office Hours During your virtual office hours, you can display, discuss, and review content and concepts with your students. You can also make a student presenter and view, discuss and comment

More information

Coursar WebMeeting Manual

Coursar WebMeeting Manual At the end of this tutorial, you will be able to answer the following questions: What is Coursar WebMeeting?... 1 What are the minimum requirements to run a meeting?... 2 What are the Roles in an online

More information

Foot Locker Web Conferencing Service Guide

Foot Locker Web Conferencing Service Guide Foot Locker Web Conferencing Service Guide For Assistance Call: 1-800-688-9137 Reservation Line: (800) 688-9137 1 WebEx Users Guide This guide provides tips and techniques that you can use to conduct effective

More information

Microsoft Office Live Meeting User Guide

Microsoft Office Live Meeting User Guide Microsoft Office Live Meeting User Guide This guide contains the basics for starting and moderating a Live Meeting web conference. It is intended to ensure you have everything you need to conduct your

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Contents Accessing Skype for Business... 2 Starting Skype for Business for the first time... 2 Subsequent access to Skype for Business... 3 Customising Skype for Business

More information

Cisco WebEx Meeting Center on the Mac OS Getting Started. The Meeting Center Schedulers. Start a Meeting

Cisco WebEx Meeting Center on the Mac OS Getting Started. The Meeting Center Schedulers. Start a Meeting This guide covers the basic functions you will use to schedule or attend a Meeting Center session from your Apple computer. Also included here are instructions for using the most common tools available

More information

Smart Sync. Computer Classroom Management Software. What is SMART Sync? Table of Contents

Smart Sync. Computer Classroom Management Software. What is SMART Sync? Table of Contents Smart Sync Computer Classroom Management Software What is SMART Sync? SMART Sync software helps instructors manage the computers in their classroom. SMART Sync keeps a student engaged and focused, and

More information

Department of Information Technology. Microsoft Lync Basic Functions

Department of Information Technology. Microsoft Lync Basic Functions Department of Information Technology Microsoft Lync 2013 Basic Functions October 2013 Table of Contents Table of Contents... 2 Overview... 3 Objectives... 3 Microsoft Lync Training... 4 Getting Started...

More information

Adobe Connect Mobile 2.0 Getting Started for participants using mobile phones. 2012 Adobe Systems Incorporated. All Rights Reserved.

Adobe Connect Mobile 2.0 Getting Started for participants using mobile phones. 2012 Adobe Systems Incorporated. All Rights Reserved. Adobe Connect Mobile 2.0 Getting Started for participants using mobile phones 1 Adobe Connect Mobile: Enter Server URL Tap to type the URL for your meeting, or select from the list of meetings you ve attended

More information

Using Cisco WebEx Web Conferencing you have the ability to add a teleconference to your web conference.

Using Cisco WebEx Web Conferencing you have the ability to add a teleconference to your web conference. U S E R G U I D E Cisco WebEx Audio Controls Guide and Release Notes for FR29 Using Cisco WebEx Web Conferencing you have the ability to add a teleconference to your web conference. Audio controls are

More information

REDBACK CONFERENCING COMPREHENSIVE USER GUIDE AUDIO & WEB CONFERENCING. Version 2.26

REDBACK CONFERENCING COMPREHENSIVE USER GUIDE AUDIO & WEB CONFERENCING. Version 2.26 REDBACK CONFERENCING COMPREHENSIVE USER GUIDE AUDIO & WEB CONFERENCING Version 2.26 1 Table of Contents Moderator Teleconference Touch Tone Commands... 3 Web Conferencing Moderator User Guide.. 4 Moderator

More information

Accept an IM request. Set or change your presence. Click anywhere on the picture display area of the IM request pane.

Accept an IM request. Set or change your presence. Click anywhere on the picture display area of the IM request pane. Accept an IM request Click anywhere on the picture display area of the IM request pane. Set or change your presence Presence lets other people see at a glance whether you and your contacts are currently

More information

Skype for Business User Guide

Skype for Business User Guide Skype for Business User Guide Windows October 2015 Contents Introduction... 3 Starting Skype for Business... 3 Skype for Business Contacts... 3 Create Groups... 3 Add Contacts to Skype for Business Groups...

More information

Zoom Instructions and Information

Zoom Instructions and Information Zoom Instructions and Information 1. Get Zoom set up Everyone call get a free Zoom account, go to http://zoom.us Put in your Andrews University email account and click Sign Up Free Click Sign Up A box

More information

Using BT MeetMe with Skype for Business Online

Using BT MeetMe with Skype for Business Online Using BT MeetMe with Skype for Business Online User Guide BT Conferencing Last modified: July 2015 Version: 3.1 Contents Introduction 2 Why, when, and what Scheduling and inviting 3 Scheduling a conference

More information

Using BT MeetMe with Microsoft Lync Online

Using BT MeetMe with Microsoft Lync Online Using BT MeetMe with Microsoft Lync Online User Guide BT Conferencing Last modified: 12 Nov 2014 Version: 2.0.0 Contents Introduction 2 Why, when, and what Scheduling & inviting 3 Scheduling a conference

More information

BIG BLUE BUTTON TRAINING

BIG BLUE BUTTON TRAINING BIG BLUE BUTTON TRAINING Contents Introduction... 2 Objectives... 2 Connecting to BigBlueButton Through Canvas... 2 Using BigBlueButton... 6 Saving Your BigBlueButton Conference... 15 Minimum Requirements

More information

Audio and Web Conferencing

Audio and Web Conferencing Audio and Web Conferencing 1 Moderator Touch Tone Commands 3 System Requirements 4 Browsers Operating Systems Plug-ins Internet Connection Hardware Joining your Web Conference 5 Ending your Web Conference

More information

Inside Blackboard Collaborate for Moderators

Inside Blackboard Collaborate for Moderators Inside Blackboard Collaborate for Moderators Entering a Blackboard Collaborate Web Conference 1. The first time you click on the name of the web conference you wish to enter, you will need to download

More information

HARLANDALE ISD LYNC BEST PRACTICES. These are the basic user guidelines; including editing your profile, trouble shooting, and Outlook sync.

HARLANDALE ISD LYNC BEST PRACTICES. These are the basic user guidelines; including editing your profile, trouble shooting, and Outlook sync. HARLANDALE ISD LYNC BEST PRACTICES These are the basic user guidelines; including editing your profile, trouble shooting, and Outlook sync. We are using the full version of Lync 2013 which is a part of

More information

Computer Tutorial: Application Sharing

Computer Tutorial: Application Sharing Computer Tutorial: Application Sharing Purpose: To show students how use Application Sharing in a Collaborate Classroom session. Application Sharing gives a Moderator, or a Participant (if permission is

More information

Using Big Blue Button for Video Conferencing in Blackboard

Using Big Blue Button for Video Conferencing in Blackboard Using Big Blue Button for Video Conferencing in Blackboard AIC is currently piloting Big Blue Button as a video conferencing tool in Blackboard. You and your students can hold virtual class meetings and

More information

ACADEMIC TECHNOLOGY SUPPORT

ACADEMIC TECHNOLOGY SUPPORT ACADEMIC TECHNOLOGY SUPPORT Adobe Connect: Getting Started Guide for Participants and Presenters ats@etsu.edu 439-8611 www.etsu.edu/ats Table of Contents: Procuring the Necessary Hardware... 2 Preliminary

More information

WebEx Meeting Center User s Guide

WebEx Meeting Center User s Guide WebEx Meeting Center User s Guide Version 8 Copyright WebEx Communications, Inc. reserves the right to make changes in the information contained in this publication without prior notice. The reader should

More information

Microsoft Lync TM How to Guide

Microsoft Lync TM How to Guide Microsoft Lync TM How to Guide Microsoft Lync TM ushers in a new connected experience transforming every communication into an interaction that is more collaborative, engaging and accessible from nearly

More information

CHAPTER I: LOGGING INTO THE JIGSAW MEETING IPAD APP... 3 CHAPTER II: JIGSAW MEETINGS VIRTUAL CLASSROOM APP...

CHAPTER I: LOGGING INTO THE JIGSAW MEETING IPAD APP... 3 CHAPTER II: JIGSAW MEETINGS VIRTUAL CLASSROOM APP... ipad MANUAL TABLE OF CONTENTS CHAPTER I: LOGGING INTO THE JIGSAW MEETING IPAD APP... 3 CHAPTER II: JIGSAW MEETINGS VIRTUAL CLASSROOM APP... 5 Attendee Window... 6 Text Chat... 7 Right Side Bar Minimize

More information

Lync 2013 Guide for PC

Lync 2013 Guide for PC Lync 2013 Guide for PC Last Updated: May 28, 2013 Table of Contents Introduction... 3 Who Can I Talk To?... 3 Getting Started... 4 Install a Webcam... 4 Headsets and Speakerphones... 4 Install Lync...

More information

Technology Thi nk T ank March 23 & 24 , 2010

Technology Thi nk T ank March 23 & 24 , 2010 GoToMeeting Accessibility Technology Think Tank March h23 & 24, 2010 Managing and Scheduling Meetings Inviting Attendees My Meetings Window (PC and Mac) Schedule A Meeting From a PC Right Click on the

More information

ADOBE ACROBAT CONNECT PRO MOBILE VISUAL QUICK START GUIDE

ADOBE ACROBAT CONNECT PRO MOBILE VISUAL QUICK START GUIDE ADOBE ACROBAT CONNECT PRO MOBILE VISUAL QUICK START GUIDE GETTING STARTED WITH ADOBE ACROBAT CONNECT PRO MOBILE FOR IPHONE AND IPOD TOUCH Overview Attend Acrobat Connect Pro meetings using your iphone

More information

SeeVogh User Guide. Date: March 26 th, 2012

SeeVogh User Guide. Date: March 26 th, 2012 SeeVogh User Guide Date: March 26 th, 2012 About This Guide This guide provides users an overview of the features found in the SeeVogh PC client software. This guide does not discuss the use of the web

More information

Technical Publications. Author: Zultys Technical Support Department

Technical Publications. Author: Zultys Technical Support Department September 09 MXMeeting User Guide Author: Zultys Technical Support Department MXMeeting is a multi-function web collaboration system. The client-server architecture requires Internet connectivity for its

More information