Dell Data Protection Managed Service Provider Program

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1 Dell Data Protection Managed Service Provider Program Grow your business in the data protection marketplace, a sector that Gartner estimates will see 40 percent of organizations augmenting or changing their current backup applications by It s easy, flexible and profitable with the Dell Data Protection Managed Service Provider (MSP) program, which supports a fast-growing market of service providers offering data protection, backup and recovery solutions as part of their service offerings. Between on-premises software, appliance-based solutions and a variety of cloud-based solution options, you ll have a wide selection of data protection offerings for customers of all sizes, for a monthly, subscriptionbased, pay-as-you-go model. Our comprehensive portfolio of training resources and enablement tools will help your organization achieve success creating demand for your company s brand and making it easier for you to grow your business.

2 Solutions With backup and recovery, one size doesn t fit all. You shouldn t have to shoehorn a single backup and recovery solution to meet your customers unique budget, environment, retention policies and recovery needs. As a Dell Data Protection MSP, you ll have the ability to tailor Dell solutions to perfectly fit your customers unique backup requirements. From application backups to licensing, service-level agreement (SLA) requirements to external backup appliances, we give you the power to choose what your customers need not what another company says they need. Learn more about how you can grow your business with our data protection portfolio that includes: AppAssure Backup, Recovery and Replication Software Dell DL1000 Backup and Recovery Appliance Dell DR4100/DR6000 Backup and Recovery Appliances Dell DR2000v Backup Disk Virtual Appliance AppAssure Backup, Recovery and Replication Software When one of your customer s application servers goes down, you need it up and running fast. With AppAssure backup, recovery and replication software, you can recover data from any server failure to physical or virtual machines (VMs) in minutes, back up and recover either locally or offsite, and provide offsite disaster recovery (DR) to customers with low bandwidth through integrated deduplication and replication. With AppAssure, you ll be able to help: Safeguard your customers data across physical, virtual, application and cloud environments Ensure continuous, integrated data protection for the applications your customers rely on Protect and preserve data with globally enforced granular controls over the entire back operations Achieve backup and recovery SLAs and reduce your customers total cost of ownership (TCO) for data protection How can AppAssure benefit your organization? Ensure business continuity: AppAssure protects both data and applications, putting your customers back online in seconds and limiting data loss with hundreds of recovery points a day. Lower TCO: AppAssure combines all backup needs under one product. Simplify administration: A single, unified interface for all machines means you only have to master one backup scheme. Optimize storage use: AppAssure lowers costs through integrated deduplication and compression. AppAssure is advanced data protection that unifies backup, replication and recovery in one easyto-use software solution. Go further than simply protecting the data that makes up your customers digital world on virtual, physical and cloud environments with AppAssure s ability to provide near-continuous access to data after an incident, keeping your customers business productive. Plus, you ll have complete confidence that backed up data will be restorable with AppAssure s ability to test file systems, as well as Microsoft Exchange and SQL Server application consistency. And once data has been backed up, your customers will have the flexible restore capabilities that will match the needs of their business. For ultimate assurance, take advantage of AppAssure s built-in ability to continually send updates to a VM that can be activated in case of emergency.

3 Protect workloads on VMs, physical servers and in the cloud Use a single application for fast, reliable backup, replication and restores of your customers critical data. Up to 288 block-level snapshots a day provide recovery point objectives (RPOs) of up to five minutes and near-instant recovery time objectives (RTOs) to ensure your customers always have access to business-critical systems. Protected hosts and applications Physical Virtual Create standbys with the Create VM wizard AppAssure core Virtual standby VM (continually updated) Restore operations almost instantly with an RTO of minutes With AppAssure s Live Recovery capability, your customers can have near-continuous access to their protected data. They can resume the use of an impacted server directly from the backup file without waiting for the production server to have a complete restore. Identical hardware AppAssure core Cloud Dissimilar hardware Bare metal restore Virtual server

4 Perform automated recovery testing and verification of backups Give your customers certainty that the data they re backing up is recoverable with AppAssure s Verified Recovery capability. AppAssure performs automated nightly mount checks of file systems, Microsoft Exchange and SQL Server instances. If a problem is found with corrupt data or application data that will prevent these from being mounted, AppAssure will send out alerts, providing time to correct issues before restoring the data after an incident. Restore a single file, message or data object to a complete machine Restore data at any level, from a single file, message or data object, to a complete machine (physical or virtual), even to dissimilar hardware with AppAssure s Universal Recovery capability. The data can be restored to any supported system: physical, virtual or cloud environments, enabling local, offsite or disaster recovery. Recover from disasters by creating virtual standby VMs Continually send updates to a VM that can be activated in case there s an issue with the primary machine using AppAssure s Virtual Standby feature. When the primary machine is restored, users are able to fail back with all the changes that were sent to the standby VM. Flexible deployment options AppAssure can be deployed on existing or new hardware, or as a purpose-built appliance for added ease of use and ease of management. Dell offers a family of AppAssurebased backup appliances that: Streamline and accelerate backup operations, helping to minimize backup windows Reduce the backup footprint with integrated, in-line, block-level deduplication and compression, combined with optimized backups for replication Offer granular recovery with the ability to take snapshots as often as every hour Enhance business resiliency by maintaining standby VMs to quickly restore critical servers (on 3TB with VM edition only) Eliminate the need for hardware sizing, backup software configuration and system testing Simplify management with the AppAssure Central Management Console Deploy quickly with the AppAssure Appliance Configuration Wizard Connect AppAssure software deployments with the DL4000 or DL1000 appliances for maximum deployment flexibility Dell DL1000 Backup and Recovery Appliance The DL1000 appliance is specifically designed for a wide range of environments. Its short 15.5 depth, low power draw, quiet acoustics and fresh air cooling make it ideal for spaceconstrained office environments. Available in 2TB and 3TB provisioned backup capacity (with an option for up to two standby VMs), the DL1000 is powered by award-winning AppAssure backup and recovery software. This provides protection for Windows and Linux servers using incremental forever snapshots, builtin replication, in-line deduplication and compression, and features that enable you to quickly recover applications and data, as well as: Protect workloads on VMs, physical servers and in the cloud Back up critical data with up to 24 block-level snapshots a day for onehour RPOs and near-instant RTOs Ensure near-continuous access to protected data, and resume the use of an impacted server directly from the backup file without waiting for a complete restore Simplify moving archives to a cloud storage subscription, allowing your customers to replace dated tape infrastructure (supported providers are Microsoft Azure, Amazon S3, OpenStack and Rackspace)

5 Dell AppAssure advantages: Protect continuously: DL1000 AppAssure core DL4000 or DL1000 Protect data and applications Up to 288 snapshots/day Virtual or physical servers Eliminates backup windows Bootable virtual standby Failover and failback capabilities Move anywhere: WAN-optimized replication to DR site (physical, virtual) Built-in replication workflows Customizable retention policies Web-based central management console Protect continuously AppAssure combines backup, replication and recovery in one software solution. Recover everything Move anywhere Recover everything: Recover to physical, virtual or cloud Instantaneous and granular restore Validate application and data integrity nightly Track and monitor key data and applications

6 Dell DR4100 and Dell DR6000 Backup and Recovery Appliances Minimize the time and storage needed to protect production data by using a backup-to-disk appliance as the repository for protected data. The Dell DR Series appliances ensure data recovery and integrity, and overcome your customers toughest backup and disaster recovery challenges. They provide faster backup and restore times, and reduce the amount of storage necessary to protect evergrowing data sets. By using built-in, block-based deduplication and compression in conjunction with DR Rapid technology, the DR4100 and the DR6000 help you: Reduce the storage footprint for backups Enable backup data to remain on disk and online longer Remove the need to use tapes for backup Minimize the amount of data sent over networks to disaster recovery sites Use the backup software of your choice choose one of 15 different supported backup software solutions The DR Series systems are extremely efficient, high-performance disk-based backup and recovery appliances available in both physical and virtual configurations. The DR Series appliances are simple to deploy and manage, and offer unsurpassed TCO benefits. Innovative system software and an all-inclusive licensing model provide optimal functionality and help eliminate the hidden costs of future feature upgrades. The DR Series appliances have a simple installation process with intuitive remote setup and management capabilities. In addition, they are available in a range of usable capacity points, making them ideal for small enterprise, remote office environments and larger enterprise settings. Through the use of innovative Dell deduplication and compression technology, the DR Series systems can help achieve data reduction levels up to 15:1. This reduction in data means that more backup data can be retained longer and within the same footprint. As disk backup target repositories, the DR Series systems are specifically engineered to handle high-throughput streaming backup workloads, with all deduplication and compression operations being performed in-line. This approach minimizes the impact on backup and recovery performance. DR2000v Servers Deduplication DR4100 or DR6000 Cloud Use your favorite backup software to back up your servers. The DR appliance will dedupe and compress your data, maximizing your storage efficiency. Replicate your data to the cloud or offsite for extra protection against data loss. Backup software Deduplication DR2000v or Replication DR4100 or DR6000

7 Dell DR2000v Backup Disk Virtual Appliance For cost-effective data protection for client sites, remote or branch offices, the DR2000v is an attractive choice since no additional hardware investments are necessary. This pure software solution delivers all the same benefits of a physical DR appliance, including deduplication, compression, replication and advanced data protection. Avoid the logistic and cost obstacles of deploying a physical backup to disk appliance with the DR2000v, an economical alternative for protecting data at remote or branch offices. An expansion of the Dell DR Series, the DR2000v is a disaster recovery backup virtual appliance running inside a VM on a VMware ESXi or Microsoft Hyper-V server. This pure software solution delivers all the same benefits of a physical DR appliance, including deduplication, compression, replication and advanced data protection. To store the backed-up data, the DR2000v uses storage disks resident in the hypervisor server it s loaded on and requires a peer DR4000, DR4100 or DR6000 appliance to be activated. The DR2000v licenses (orderable in packs of one or 10 licenses) are available in capacity points of 1, 2 or 4TB (with a maximum of eight containers), so data protection and disaster recovery can now be expanded to remote or branch office locations. Remote site Backup Backup server DR2000v VMware ESX/ ESXi server WAN Replicate Central site DR4x00 or DR6000 appliance Use the DR2000v virtual appliance to dedupe your backup data and replicate it offisite to a physical DR appliance for safekeeping.

8 Dell Service Provider benefits Dell Service Provider partners become part of the Dell PartnerDirect program. This program helps partners use Dell products and platforms to build innovative and highly competitive business solutions that lower customer costs and sustain competitive advantage. PartnerDirect provides partners with strong market differentiation and growth opportunities through highvalue offerings and competencies. Requirements: Service provider agreement Seed units with sales attainment Self-paced product and sales training as required Go-to-market plan (if applicable) Monthly usage reporting Benefits: Subscription-based billing; monthly or quarterly billing in arrears Service provider account management Access to Dell PartnerDirect portal Solution design and presales technical support Self-paced product training and enablement Sales and marketing tools, training and support Eligibility for product discounts with volume commitments Tiered, subscription-based pricing Go-to-market and Dell field sales engagement Eligibility for market development funds Solution and roadmap briefings Remote installation services available for purchase Program benefits: Flexible licensing options Licenses can be moved around freely Free NFR keys for Premier and Preferred partners Free custom script toolkit 24x7 support Free self-paced online product training One-price-fits-all monthly pricing Includes Exchange, SQL and replication options MSP toolkit Includes training courses, deployment recommendations and customizations for MSPs Prioritized partner support Dedicated AppAssure support team in Reston, VA Partner portal Everything you need in one easy-to-use location Rollout schedules Better rate with higher commitment without upfront risk White labeling Brand AppAssure as your solution The power of Dell Offer your customers end-to-end solutions with access to Dell hardware and software 2015 Dell Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the express written permission of Dell Inc. is strictly forbidden. For more information, contact Dell. Dell, the DELL logo, the DELL badge, AppAssure, Boomi, ChangeAuditor, ChangeBASE, Defender, Desktop Authority, Foglight, KACE, Kitenga, NetVault Backup, SharePlex, SonicWALL, Toad, vranger and vworkspace are trademarks of Dell Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.