MAXTOR ONETOUCH III FIREWIRE 400/USB 2.0. User s Guide

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1 MAXTOR ONETOUCH III FIREWIRE 400/USB 2.0 User s Guide

2 MAXTOR ONETOUCH III USER S GUIDE Contents Windows Installation Introduction About this Guide Components Included in Package System Requirements Interface Requirements Handling Precautions Maxtor Product Support Installing the OneTouch III Step 1 - Install the Software Step 2 - Connect thse Drive Step 3 - Setup the Drive Using the OneTouch III Using Retrospect Express HD Restoring from Your Backup Maxtor OneTouch Manager Maxtor OneTouch Utilities Security Settings Backup and Restore Naming Your OneTouch III Storing Audio Editing Video Playing Games Installing Applications Connecting and Disconnecting Your OneTouch III Security Lock Macintosh Installation Introduction About this Guide Components Included in Package System Requirements Interface Requirements Handling Precautions Maxtor Product Support Installing the OneTouch III Step 1 - Install the Software Step 2 - Connect the Drive Step 3 - Setup the Drive Using the OneTouch III Maxtor OneTouch Manager OneTouch Button Security Erase Drive Sync Naming Your OneTouch III Storing Audio Editing Video Playing Games Installing Applications Connecting and Disconnecting Your OneTouch III Security Lock Maxtor Corporation. All rights reserved. Changes are periodically made to the information herein which will be incorporated in revised editions of this publication. Maxtor may make changes or improvements to the product(s) described in this publication at any time and without notice. Maxtor is a registered trademark of Maxtor Corporation. All other brands or products are trademarks or registered trademarks of their respective holders. Maxtor Corporation, 500 McCarthy Blvd., Milpitas, California USA

3 Introduction Thank you for selecting a Maxtor product. The new Maxtor OneTouch TM III, with FireWire 400/USB 2.0 interfaces, lets you access high-end graphics, photos and video files quickly, and connect easily with other computers. This user s guide will help you setup your drive and includes helpful tips for performing backups and getting the most out of your new Maxtor OneTouch III Drive. The Maxtor OneTouch III features: Dual interfaces: FireWire 400 and USB 2.0 Maxtor OneTouch button - the simple way to backup your files EMC Retrospect Express HD software Maxtor DriveLock security feature passwordprotects the contents of the drive in case of loss or unauthorized use Simple Maxtor user interface for drive management, security and backup scheduling The Maxtor OneTouch Manager features include: About this Guide The following symbols and conventions are used in this guide: Bold Italics Used for menu, command, and keyboard selections you make and screens you will see. Used for emphasis and to identify new terms, which may also be defined in the Glossary. Helpful information about a particular topic. Important information to prevent problems and ensure that you are successful in using the drive. Components Before installing, review the solution features in Figure 1. FIGURE 1 SOLUTION FEATURES 1. OneTouch Button 2. Status Light 3. Power Switch 4. Power Connector 5. USB 2.0 Port 6. FireWire 400 Ports Security settings to password-protect your critical data Power management features to conserve energy when your Maxtor OneTouch III isn t being used Diagnostic utilities to check the health of your Maxtor OneTouch III Customizing the OneTouch button to open frequentlyused programs Using Retrospect Express to back up and restore data PAGE 1

4 Installation Software Software di installazione,installationsprogram, Software de instalación, Installatiesoftware, Asennusohjelma, Software de Instalação Includes: Dantz Retrospect Express HD (Win) Dantz Retrospect Express (Mac) Maxtor OneTouch Drivers Maxtor OneTouch Utility MACINTOSH WINDOWS English English Français Français Deutsch Deutsch Español Italiano 2005 Maxtor Corporation and its Licensors. Maxtor and the stylized Maxtor logo are registered trademarks, and Maxtor OneTouch is a trademark, of Maxtor Corporation. Dantz and Retrospect are registered trademarks of Dantz Development Corporation. U.S. patents 5,150,473 and 5,966,730.Other patents pending. Other trademarks are the property of their respective holders. All rights reserved.10/05 PN: XXXXXXXX MAXTOR ONETOUCH III WINDOWS INSTALLATION FIGURE 2 INCLUDED IN PACKAGE 1. Backup Solution 2. Quick Start CD 3. Power Adapter 4. FireWire 400 Cable 5. USB 2.0 Cable Maxtor OneTouch III Logiciel d installation, Installationssoftware Interface Requirements FireWire 400, IEEE 1394, i.link port USB 2.0 or 1.1 port All references to Windows 2000 actually refer specifically to Windows 2000 Professional. Retrospect Express does not work with the Server editions of these operating systems. USB 1.1 is slower than USB 2 or FireWire. FireWire pin to 6-pin FireWire 400 (1394a) cable. Many laptop computers, have a smaller 4-pin FireWire port requiring a special 4-pin to 6-pin FireWire cable. This is not included, but can be purchased from your local computer store. System Requirements Pentium III, 500 Mhz equivalent processor or higher Windows 2000 Professional, XP Professional, or XP Home Edition 128MB RAM (256 recommended) or more as required by operating system CD-ROM drive Internet connection (for system updates) USB 2.0 A to B USB cable. A connector, typically, plugs into your computer and the B connector plugs into your drive. If your computer has a different type of USB connection, you can purchase the correct type of cable from your local computer store. Though this model has both USB and FireWire interfaces, it is only possible to use one interface at a time. A B PAGE 2

5 Handling Precautions Please handle your new Maxtor OneTouch III with care! Follow the precautions listed here or you could damage your drive and void the product warranty. Review the Maxtor Limited Warranty for more information. Follow these precautions to prevent data loss Do not bump, move or drop the drive while in operation. Do not remove the interface cable or power cord without first disconnecting the drive properly through the operating system. Do not set any liquids or drinks on or near the drive. Liquids will damage the internal electronics. Do not open the drive enclosure. This can cause loss of data and will void the product warranty. Maxtor Product Support Maxtor Corporation provides a comprehensive product support section on its web site, including the latest software drivers, product specifications, a complete troubleshooting section, and the Maxtor Knowledge Base. Maxtor USA Support Visit for the following information: Search the Hard Drive Knowledge Base We store all resolved problems and FAQ s in our knowledge base. Search by product, category, keywords, or phrases. My Stuff Login to modify or view your FAQ update notifications or update your personal profile. Most Popular Help Topics Top five most frequently asked questions. Software Download Download installation and diagnostic programs for your hard drive or external storage device. Maxtor Worldwide Support Visit and click worldwide support or contact us for product support outside of the USA. PAGE 3

6 Installing the OneTouch III Step 1 Install the Software If you receive a message that you do not have sufficient privileges to complete the installation, you may not have the Administrative Privileges required to install the software. To determine if you have Administrative Privileges Click the Windows Start button and choose Control Panel. Double click the User Accounts icon. If your Account Logon is displayed at the bottom of this window with the description: Computer Administrator, you have the correct administrative privileges to install and run this software. If, for some reason, the Maxtor screen does not appear: Click the Windows Start button and then click Run. Click Browse and find the drive named Install CD. Open Install CD, open Launch and click OK. The Select Language screen will appear (same screen as shown in step 1). 3. Select your language. The Main Menu will appear next. If your system shows another type of account status, contact your IT/Systems Administrator for further assistance. Maxtor OneTouch Software Installation 1. Turn on your computer. 2. Insert the Maxtor Install CD into your CD-ROM drive. After a few seconds, the Maxtor Select Language screen will open. PAGE 4

7 4. Select Install Software. 6. The License Agreement screen will appear. 5. The InstallShield welcome screen will open. After reading the License Agreement, click Yes. 7. The Choose Destination Location screen will appear. In the Destination Folder section of the screen, you can see where the Maxtor software will be installed. If you wish to change this, click Browse and choose a new location. Click Next. When you are ready, click Next. PAGE 5

8 8. The Setup Status window will appear. 10. The Retrospect Express HD Installshield Wizard will appear automatically. 9. The InstallShield Wizard Complete window will appear. 11. You may see a message that the Microsoft.NET software will be installed on your computer. Click Finish. No intervention is necessary during this process. PAGE 6

9 12. The Retrospect Express HD welcome screen will appear. 14. The Customer Information screen will appear. Enter your User Name and Organization. Make your choice and Click Next. 13. The License Agreement screen will appear. After reading the agreement, select I accept... and click Next. Click Next. 15. The Setup Type screen will appear. Choose the Recommended option to install all of the Retrospect software. Make your choice and click Next. PAGE 7

10 16. The Ready to Install screen appears. 18. A message appears asking you to restart. Follow the on-screen directions to restart your computer. 19. The Welcome to Maxtor OneTouch Setup screen will appear and a Maxtor OneTouch shortcut icon will appear on your desktop. Click Install. 17. After the software is installed on your computer, the message InstallShield Wizard Completed will appear. 20. Eject the Maxtor Install CD from your computer. 21. Proceed to Step 2 Connect the Drive. Click Finish. PAGE 8

11 Step 2 Connect the Drive The Maxtor OneTouch III connects to your computer using either a FireWire or USB interface. Make sure you know which interface is available on your computer. Please install the software BEFORE you connect the drive. Connecting the Power 1. Plug the round female connector from the power adapter into the drive s power connector. Connecting with a FireWire 400 Cable Do not plug a FireWire cable into the drive when a USB cable is already connected to the drive. This drive will only operate with one interface at a time. 1. Plug one end of the FireWire cable into an available FireWire 400 port on your computer or to any other FireWire 400 device that is connected to your computer. FIGURE 4 CONNECTING TO A FIREWIRE 400 PORT 2. Plug the two-pin female connector on the power cord into the power adapter. FIGURE 3 CONNECTING THE POWER 3. Plug the standard electrical plug from the power adapter into your power source. 4. Turn on the Maxtor OneTouch III using the power switch on the back of the drive. The light on the front of the drive should illuminate. 2. Plug the other end of the FireWire 400 cable into the FireWire 400 port on the back of the drive. 3. Proceed to Step 3 Setup the Drive. PAGE 9

12 Connecting with a USB Cable Do not plug a USB cable into the drive when a FireWire cable is already connected to the drive. This drive will only operate with one interface at a time. 1. Plug the larger end of the USB cable into an available USB port on your computer. FIGURE 5 CONNECTING TO A USB PORT Step 3 - Setup the Drive 1. If the Welcome to Maxtor OneTouch Setup screen is still visible, click Cancel to close it. Your computer may require a restart to complete the hardware installation. 2. Your new drive will appear in the same way as your other drives, with a letter assigned to it by the operating system. The assigned letter will vary depending upon the number of other drives connected to your computer. 3. Push the OneTouch button. The Retrospect registration screen will appear. 4. To register immediately, enter your information in the registration form provided and click Register. 2. Plug the smaller end of the USB cable into the USB port on the back of the drive. 3. Proceed to Step 3 Setup the Drive. If you do not wish to register now, click Register Later. If you have already registered, click Already Registered. NOTE: In order to register, you must be connected to the internet. PAGE 10

13 By registering, you will have the option of receiving product updates, special offers, and important information about other data storage solutions from Maxtor. 6. If you would like to start your first backup immediately, 5. Once you ve made your selection, the Retrospect Welcome screen will appear, displaying the automatic backup settings for your computer. Retrospect Express HD will back up all the files on your computer to your Maxtor OneTouch III every day at 10 PM. Click Backup Now. 7. To close Retrospect Express HD, click the X located at the upper right corner of the window. You can back up manually, at any time, by pressing the OneTouch button. Your hardware and software installation is now complete. See Using the OneTouch III on the following page for information about using your drive and using Retrospect Express HD. PAGE 11

14 Using the OneTouch III Once installed, you can use your new Maxtor OneTouch III in the same way you use the other drives on your computer. Some of the basic ways you can use your new drive are: Move or copy files or folders from your other drives, CD-ROMs, or other storage devices. Within virtually any application, save files to and open files from the new drive. Store video files, games, spreadsheets, and other commonly used files. Store copies of important files from your desktop or laptop computer. In this chapter, you can learn how to use the advanced features of the Maxtor OneTouch III, including: Sync and System Rollback Power management features Security settings Diagnostic utilities Customizing the OneTouch button Using Retrospect Express HD Understanding Restore Points The first step to backing your files is to create a restore point. A restore point is simply a snapshot of your files based on a specific date in time. It contains all the files and folders you select to back up, as they exist at the time that you back up. A restore point can be anything from a few files and folders to every file on your computer. Each time you back up, Retrospect Express HD adds a new restore point to your backup drive; thereby preserving copies of backed-up files and folders from multiple points in time. If there is not enough free disk space to add a new restore point, Retrospect Express HD automatically deletes older restore points to make room for new ones. You can restore individual files and folders from any restore point back to your computer. You can also restore your entire computer to its state at the time a restore point was created. Once you set up a backup, you can start it at any time by pressing the button on your Maxtor OneTouch III. You can also schedule backups to take place automatically on specific days of the week. In the Restoring your computer section, later in this section, we will show you how to restore all the files on your computer in the event that your system is damaged or completely erased. Using Retrospect Express to back up and restore data PAGE 12

15 Opening Retrospect Express HD You can open Retrospect Express HD from either the Start menu: or Start Programs EMC Retrospect Retrospect Express HD 1.1 From the System Tray, Right-click the red Retrospect Express HD icon. Each time you back up, Retrospect Express HD adds a new restore point to the drive, thereby preserving copies of backed up files and folders from multiple points in time. If there is not enough free disk space to add a new restore point, Retrospect Express HD automatically deletes older restore points to make room for the new one. You can restore individual files and folders from any restore point back to your computer. You can also restore your entire computer to its state at the time a restore point was created. Once you set up a backup, you can initiate it at any time by pressing the OneTouch button. You can also schedule backups to run automatically on specified days of the week. Duplicate: When you duplicate, Retrospect Express HD copies the selected files and folders from your computer to the Retrospect Duplicates folder on your OneTouch III drive. Running an Immediate Backup Though comprehensive backups can be scheduled to run at predetermined times, you can launch them at any time by: Press the OneTouch button - this will launch your backup immediately Right-Click on the Retrospect icon located in the System Tray and select Back up now from the pop-up menu. Open Retrospect Express HD and click Back up now. Comprehensive Backups vs. Duplicates Retrospect Express HD can perform both backups and duplicates. Select Comprehensive Backup to set up or modify your backup settings. Select Duplicate to set up or modify your duplicate settings. Comprehensive Backup: Backing up your computer on a regular basis is the best way to protect your files. When you back up, Retrospect Express HD creates a restore point and saves it on your OneTouch III drive. A restore point contains all the files and folders you selected to back up, as they existed at the time of the backup. Each time you duplicate, Retrospect Express HD replaces the entire contents of Retrospect Duplicates. The only files and folders available are those from the most recent duplicate. If you modified a file since the last duplicate, the older version will be lost. If you deleted a file from your computer, it will be deleted from your Maxtor drive when you duplicate. Duplicates are saved in the standard Windows file format, so you can view and interact with them just like any other file (using Windows Explorer, for example). Once you set up a duplicate, you can initiate it at any time by pressing the OneTouch button on your Maxtor drive. You cannot schedule duplicates to run automatically. Comprehensive Backups There are three (3) types of comprehensive backups: My Entire Computer Let me choose specific files and folders Let me choose files by type PAGE 13

16 Comprehensive Backups - My Entire Computer This option provides you with the capability to backup your entire PC to a Restore Point. This is the default Comprehensive backup setting. In the future, after using other Comprehensive Backup/Duplicate options, you may return to using this option. Here is its setup procedure: 4. A screen will display asking you what you would like to back up. Click the My Entire Computer button. 1. Launch Retrospect Express HD. 2. The main menu opens. Click Next. 5. Select the disk(s) you want to save your backup to; this would be the OneTouch III. Click the checkbox that corresponds with your Maxtor OneTouch III. Click Setup. 3. Select the type of backup and click the Comprehensive Backup button. Click Next. Click Next. PAGE 14

17 6. Select the days and the time that you wish to schedule automatic backups to run. Comprehensive Backups Let me choose specific files and folders This option provides you with the capability to backup your entire PC to a Restore Point. This is the default comprehensive backup setting. In the future, after using other Comprehensive Backup/Duplicate options, you may return to using this option. Here is its setup procedure: 1. Launch Retrospect Express HD. 2. The main menu opens. Click Finish. 7. You will return to the Retrospect Express HD main menu. Click Setup. 8. Retrospect Express HD will now backup you entire PC at the scheduled date and time. 3. Select the type of backup and click the Comprehensive Backup button. Click Next. PAGE 15

18 4. A screen will display asking you what you would like to back up. Click the Let me choose specific files and folders button. Click Next. 7. Select the disk(s) you want to save your backup to; this would be the OneTouch III. Click the checkbox that corresponds with your Maxtor OneTouch III. Click Next. 5. You will see the following. Click Next. 8. Select the days and the time that you wish to schedule automatic backups to run. 6. Place a check in the boxes associated with folders you wish to backup. Click Finish. 9. You will return to the Retrospect Express HD main menu. Retrospect Express HD will now backup your selected files at the scheduled date and time. PAGE 16

19 Duplicates Let me choose files and folders 1. Launch Retrospect Express HD. 4. A screen will display asking you what you would like to duplicate. Click the Let me choose files by type button. 2. The main menu opens. Click Next. 5. You will see the following. Click Setup. 3. Select the type of backup and click the Duplicate button. By default, all boxes are checked. 6. Uncheck the boxes you do not wish to backup. Click Next. Click Next. PAGE 17

20 7. Select the disk(s) you want to save your backup to; this would be the OneTouch III. Click the checkbox that corresponds with your Maxtor OneTouch III. Revising Your Backup Settings 1. Open Retrospect Express HD. 2. The Welcome screen will appear. It should identify when the next scheduled backup is to take place. Click Finish. 8. You will return to the Retrospect Express HD main menu. Retrospect Express HD will now duplicate your selected files on demand. Click Setup to make changes to your backup. 3. Click Comprehensive Backup. Click Next. PAGE 18

21 4. A screen will display asking you what you would like to back up. For this example, click the My Entire Computer button. Optional: You can allocate how much of the OneTouch III you wish to use for your backup(s). To do this: Click on the words, all available. Click Next. 5. Select the disk you want to save to the OneTouch III. This will launch a drop-down menu. Click on the triangle to open the menu. Select from the options and click Next. PAGE 19

22 Select the days and the time that you wish to schedule automatic backups to run. 7. If available disk space was adjusted, the disk space will be reclaimed. By default, your comprehensive backup will run daily at 10:00 PM. 6. Change the days of the week or the starting time of your backup. 8. You will then return to the main Retrospect Express window where your changes will be displayed and will go into effect at your next backup. Click Finish. PAGE 20

23 Restoring From Your Backup At times, your critical data may be corrupted. Fortunately, Retrospect Express HD provides you with the ability to restore your crucial files. The following procedure will walk you through the steps to restore your entire computer. 4. From the Select window, click the Restore button. Prerequisites: A prepared (partitioned/formatted) internal hard disk Installation of your operating system including all previous loaded service packs and critical updates Installation of EMC Retrospect Express HD Procedure: 1. Open Retrospect Express HD. Click Next. 5. Select a restore point you want to recover your data from. 2. The Welcome screen will appear, with the next scheduled backup displayed. Click Next. 6. Retrospect Express HD will now scan your computer. 3. Click Restore. PAGE 21

24 Place a check in each box containing data you wish to restore. Use the search field to find specific files. 9. When prompted, click Yes to proceed. Click Next. 7. You will now be asked where you wish to restore your files to. You have two options: Their original location or The following location: Desktop\My Documents\My Restored Files\Restore 1 (default) 10. At this point, the restore will begin. Make your choice and click Restore. 8. You will be asked to confirm that you want to overwrite the disk 11. When finished, you will be prompted to restart your PC. Check the Overwrite entire disk box and click Restore. Click OK. PAGE 22

25 12. Upon reboot, the Retrospect Helper will launch and perform various tasks. No user intervention is necessary. If you manually cancel a backup, it is considered a fatal error. If the restore point has a yellow or red icon, you can rightclick the restore point to show the operation log, which will show you more information about the error. Locking, Viewing Logs and Deleting Restore Points 13. When finished, you will be prompted to restart again. Click OK. Your system has been restored. Understanding the Restore Points Window Locking Restore Points Retrospect Express HD's Grooming Technology manages your restore points by automatically adding the latest restore points and removing the oldest. However, there may be times that you do not want certain restore points removed from your system. In order to prevent restore points from being deleted, you must lock them. 1. Open Retrospect Express. 2. Click Restore. 3. Highlight a restore point that you wish to use to lock your data and click Lock located in the upper right corner of the restore point screen. The restore points window shows a calendar with the date in bold for the days that restore points were created. It will also list all the restore points in ascending order in a list box. When you select a date on the calendar, the list of restore points will automatically scroll to show all those that are associated with that specific date. The latest backup on that date will be highlighted. The drive for the restore point will also be shown. A green icon will appear before the date if the backup was successful, a yellow icon if the backup succeeded with some non-fatal errors, and a red icon if the backup failed. 4. To unlock a restore point, simply repeat this procedure and the restore point will be unlocked when you click Lock again. PAGE 23

26 Viewing Restore Point Logs There may be times that you want to see what may be causing problems with various restore points. You can accomplish this through viewing a restore point log. 1. Open Retrospect Express HD. 2. Click Restore. 3. Highlight a restore point that you wish to use to view and click the View Log button located in the upper right corner of the Restore point screen. Deleting Restore Points Retrospect Express HD provides you with the ability to manually delete restore points. To manually delete a restore to point: 1. Open Retrospect Express HD. 2. Click Restore. 3. Highlight a restore point that you want to remove and click the delete button (the red X) located in the upper right corner of the Restore window. Log Contents 4. You will be prompted to confirm that you want to delete the restore point. Click OK. PAGE 24

27 5. When a restore point is deleted, Retrospect Express HD will reclaim the disk space. This process can take a long time. Do not turn off your computer until the process is complete. 3. Locate the folders you need to restore to your system. To do this, simply highlight them and drag them to your PC. The System Tray Menu The Retrospect Express icon, located in the System Tray, can provide the following: Restore Files in a Duplicate Restoring files from a Duplicate is as easy as copy and paste. 1. Access your Maxtor OneTouch III. Provide information about the Retrospect Express Software Launch Retrospect Express HD Perform an immediate Backup or Duplicate of your PC 2. Double-click on the Retrospect Duplicates folder. Turn On/Off the Automatic Backup Feature Exit PAGE 25

28 Automatic Backup This feature will launch scheduled Comprehensive Backups of your PC. By default, the Automatic Backups option is turned On. To Turn Off Automatic Backup This can be done two ways: To Turn On Automatic Backup This can be done two ways: Launch Retrospect Express HD and click the On button in the lower right portion of the Welcome screen. Launch Retrospect Express HD and click the Off button in the lower right portion of the Welcome screen. Right-click the Retrospect Express HD System Tray icon and click on Automatic Backup to add the checkmark. This will turn it On. Right-click on the Retrospect Express HD System Tray icon and click on Automatic Backup to remove the checkmark. This will turn it Off. NOTE: When your Retrospect is set to run Duplicates, Automatic Backup is disabled. PAGE 26

29 Maxtor OneTouch Manager You can access the OneTouch Manager by double-clicking on its desktop shortcut. Other Options This launches the OneTouch Manager. What s New Click this and you ll travel to Maxtor s website where you can learn about the OneTouch III s new features. Maxtor Support - By clicking on the Maxtor Support button, you will be transported to Maxtor's Knowledge Base. NOTE: Serial Number entries will be populated with your Maxtor OneTouch III s information. The OneTouch Manager program contains a myriad of utilities that help you protect your data. Along with Retrospect Express HD, the OneTouch Manager provides the following: Access to Maxtor s Web-based support Security through Maxtor s DriveLock and System Rollback File Sync Access to Retrospect Express HD via Backup and Restore Disk diagnostics to monitor the health of you OneTouch III OneTouch settings control the DriveLock feature, including Power Management, and OneTouch button customization. PAGE 27

30 Maxtor OneTouch Utilities The Settings Utilities contains many features that allow you to adjust and down times, set password level security, and customize your OneTouch button. Press the Settings button to access these utilities. 4. Click the triangle to display options located in the dropdown menu. Adjust Power Setting This feature allows you to spin down your Maxtor OneTouch III during times of inactivity. By default, the OneTouch III's spin down time is 1 hour. To adjust the setting: 1. Click the Settings button. This will open the Settings for My Maxtor OneTouch menu. 2. Click the Adjust Power Setting button. 5. Select one of the available options. 3. You will see the following. Click Apply. 6. You will be notified that the Power Setting has been adjusted. Click OK. PAGE 28

31 7. At any time, you can return to the Adjust Power Setting menu and adjust the spin down time to meet your needs. For example, if you wish to return the drive back to its original default setting, you can access the Adjust Power Setting menu. Customizing the OneTouch Button This feature allows you to change the way the OneTouch button responds when you press it. By default, Retrospect Express HD launches when you press the OneTouch button. To customize your OneTouch settings 1. Click the Settings button. This will open the Settings for My Maxtor OneTouch menu. 2. Click the Customize OneTouch button. Click Default. 8. Click Apply followed by OK and your Maxtor OneTouch III's power settings will return back to their original spin down time of 1 hour. 3. You will see the following menu. NOTE: The Maxtor OneTouch button is set by default to launch a backup. PAGE 29

32 4. To associate the button so that it launches an application, click the Application button. 6. After the name of the application has populated the Browse field, Click Browse. 5. Browse your PC and select an application that you would like to associate with the OneTouch button. Click Apply. 7. You will be notified that the OneTouch button settings have been customized. The Windows Calculator program is shown in this example. Click OK. You can also customize the one touch button so that when pressed, you will launch the Maxtor Sync program. To do this: 1. Click the Settings button. This will open the Settings for My Maxtor OneTouch menu. PAGE 30

33 2. Click the Customize OneTouch button. 5. You will be notified that the OneTouch button settings have been customized. 3. You will see the following menu. Note that the Maxtor OneTouch button is set by default to launch a backup. Click OK. Security Settings This feature allows you to password-protect your Maxtor OneTouch III so that in the event that the drive is lost or stolen, no one will be able to access its data unless they provide either the password or if added, the answer that you provided to a secret question. Set Password 1. Click the Settings button. This will open the Settings for My Maxtor OneTouch menu. 4. To associate the button so that it launches an application, click the Synchronize folders using Sync button. Click Apply. PAGE 31

34 2. Click the Adjust Security Setting button. Optional but Recommended You can also provide an answer to a secret question to better protect you in the advent that your password gets lost or stolen. 4. Click the Choose a Question drop-down menu. 3. In the fields provided, enter a password and re-enter your password. The password must be at least six or more characters in length and include at least one digit (for example abcdef would not be a valid password; abcde1 would be a valid password. Select a question. In this case, Where were you born? was selected. 5. Enter the Answer to the secret question and re-type the Answer to the secret question. Click Apply. PAGE 32

35 6. You will be prompted with the following. and turn it back on, you will be prompted to enter your password or provide the answer to the secret question. Click Confirm. 7. You'll be notified that a password has been set on the OneTouch III. 9. If the proper information is entered, you will see the following. Click OK. 8. From now on, every time restart your PC and the OneTouch III is attached, or when you turn off your drive Click OK and your Maxtor OneTouch III will be accessible. PAGE 33

36 Change Password 1. Click the Settings button. This will open the Settings for My Maxtor OneTouch menu. 4. Enter your current Password or click on the Secret button to see the following. 2. Click the Adjust Security Setting button. 3. You will see the following. Click Next. 5. Create a new password following steps 3-7 in Set Password. Disable Security 1. Click the Settings button. This will open the Settings for My Maxtor OneTouch menu. Click Change Password. 2. Click the Adjust Security Setting button. PAGE 34

37 3. You will see the following. Click OK or you can click the Secret button and provide the answer to the secret question. Click Disable Security. 4. You will be prompted to enter your password. 5. You will be informed that security has been disabled on your Maxtor OneTouch III. Click OK. You can always re-create a password on the OneTouch III. Refer to Set Password for more information. PAGE 35

38 Unlock Drive The Unlock drive feature can be accessed without having to turn off you OneTouch III or by restarting your PC. 4. You will be prompted to enter your password. Click OK. 1. Click on the Settings button. This will open the Settings for My Maxtor OneTouch menu. 5. Or you can click on the Secret button and provide the answer to the secret question. 2. Click the Adjust Security Setting button. 3. You will see the following. Click OK. 6. You will be told your Maxtor OneTouch III has been unlocked. Click Unlock Maxtor OneTouch. Click OK. PAGE 36

39 Erase Drive If you have forgotten your password, you can attempt to reenter it or to recover it, by answering a question that you setup originally when you created your password. You are allowed 5 attempts before you must turn off your drive and turn it back on, to try again at which point you can try an additional 5 times. If you are not able to recover your password, the only other way to unlock the drive is to erase all of its contents. 3. You will see the following warning. 1. Click on the Settings button. This will open the Settings for My Maxtor OneTouch menu. WARNING: The Erase Drive feature is Data Destructive! Click Confirm to proceed. 4. You will be prompted with the following. 2. Click the Adjust Security Setting button. You will see the following. Click Yes to start the Erase process. Click Erase Maxtor OneTouch. NOTE: This process can take up to 3 hours to complete. PAGE 37

40 5. When finished, you will be notified that the drive is erased. Backup and Restore The Backup and Restore features of the Maxtor OneTouch Manager program are shortcuts that enable you to access Retrospect Express HD from the OneTouch Manager interface. Accessing Backup The Backup option can access Retrospect Express HD so you can edit your backup settings. You can also launch a backup from here as well. 1. Click the Backup button. Click OK. 6. Power-cycle your Maxtor OneTouch III. Upon doing so, you will be prompted to Format the drive. Click Edit My Backup Settings. 2. This will launch Retrospect Express HD and take you to its Welcome screen. NOTE: Refer to Formatting Procedures for more information. Click Setup to make changes. PAGE 38

41 3. You can also launch a backup from the screen. Accessing Restore The OneTouch Manager s Restore option provides a quick path to Retrospect Express HD s Restore Menu. 1. Click Restore. You will see the following. Click Back Up Now. A timer will open from your system tray notifying you that Retrospect Backup will begin in 20 seconds. This screen notifies you that Retrospect Express is currently running and cannot be launched from this window. If it is closed, you will see the following window: When it reaches zero (0), the backup will start. From here, you can select a Restore Point and proceed with the rest of the restore process. PAGE 39

42 Sync You may select one or more folders on your computer to sync to your OneTouch. Whenever a file changes in one of the folders on your computer, it can be automatically copied to an identical folder on your OneTouch. You may select folders on one local disk (C: or D: for example) and any folders within your My Documents folder. You can sync folders between multiple computers. This makes it convenient for you to move files between a computer at work and a computer at home. To Edit Sync Settings Click the Sync button. You will see the following. Click the Sync button. You will see the following. Select other folders that you wish to Sync with your Maxtor OneTouch III and click Apply. Click Set Folders. Check the folders that you wish to sync between your PC and the OneTouch III. Click Apply. PAGE 40

43 Checking the Status of Your Sync Click on the Sync button. You will see the following. Automatic Sync The Automatic Sync feature can be turned on or off. By default, this setting is On. To turn Automatic Sync Off Click on the Sync button then click the Off button in the upper, right corner of the Sync screen. Click Sync Status. The status of your last Sync will be displayed. Automatic Sync is now Off. Click OK. PAGE 41

44 To turn Automatic Sync On Click the On button located in the upper right corner of the Sync Screen. Every time you move your Maxtor OneTouch III between computers, Sync will automatically compare the folders on your Maxtor OneTouch III to the ones on your computer to look for files that have changed. If any files have changed, it will ask you if you would like to replace the older files with their newer versions. To Manually Sync Folders There are two (2) ways to do this: Using the Sync Screen 1. Click the Sync button. Automatic Sync is now On. 2. Click Sync Now. To Sync Files between Multiple PCs 1. Sync your files from your original computer to your Maxtor OneTouch III. 2. Disconnect your Maxtor OneTouch III. 3. Connect your OneTouch to the destination computer. The Sync Settings screen will appear. 4. Select the local disk on the destination computer to store the synchronized folders from your OneTouch. Rollback You can use rollback to undo changes to your computer and restore its software and settings to a previous state, based on a date in the past called a Restore Point. Think of a restore point as a snapshot of your system. It's good to create a restore point if you are about to make a major change to your system, like installing new software or making major changes to your computer's settings. Rolling your computer back to a previous restore point will not cause you to lose any of your current work, like documents, or web browser bookmarks. PAGE 42

45 Creating a Restore Point Naming Your OneTouch III Your untitled Maxtor OneTouch III drive appears in the same way as your other drives, with a new drive letter assigned by the operating system. The assigned letter will vary depending upon the number of other drives connected to your computer. Make a note of this drive letter. Its a good idea to name your new drive so it s easy to identify later when you use it for backing up your files. 1. Open the My Computer icon. 2. Right-click your Maxtor OneTouch III icon and select Properties. The Properties window will open. You may either create a restore point manually or set a regular time for a restore point to be created automatically. Rolling Back Your System You may select a date in the past and a restore point to restore. During the rollback process, your computer will shut down. When your computer reboots, the rollback will be complete. Undoing a System Rollback If, after you roll back your system, you decide that you want to go back to your previous system state, you may undo the rollback you just completed. 3. In the Label section at the top of the window, enter a name. For example: Maxtor. Storing Audio Using your computer as an audio jukebox is a very popular application. This allows you to store and play thousands of your favorite songs. You can also create and manage an audio library from your Maxtor OneTouch III. Editing Video Using a computer to capture and edit video recorded with a digital camcorder is quickly becoming popular. Digital video files are typically very large, using about 13 GB per hour of video content. Maxtor recommends connecting your drive using the FireWire interface for optimal results. Playing Games CD-ROM-based games typically run faster when they are on a hard drive rather than running from the CD. You can use your Maxtor OneTouch III to store and play CD-ROM games. PAGE 43

46 Installing Applications You may install and run applications from your drive like other drives on your system. If you connect the drive to your system using a USB 1.1 interface, the data transfer rate is approximately 1 MB per second. Because of this, installing applications on a drive using the USB 1.1 interface is not recommended. Security Lock Your new Maxtor OneTouch III includes a security locking slot on the back of the drive. The slot is compatible with most security locking cables. Many applications installed on your drive will only run on the computer where the application was installed. If you move your drive to another computer, the application may not function. Once the drive is reconnected to the computer the application was originally installed, the application will function properly. Connecting and Disconnecting Your OneTouch III The FireWire and USB interfaces allow you to hot swap your Maxtor OneTouch III; that is, connect and disconnect the drive while the computer and your drive are turned on. Security Lock To connect the OneTouch III to your computer 1. Make sure your Maxtor OneTouch III is turned on and the light is illuminated. Connecting your computer to a drive that is not powered on can cause your computer to behave erratically or freeze. 2. Plug the FireWire or USB cable into your Maxtor OneTouch III and your computer. To disconnect the OneTouch III from your computer 1. Double-click the Windows Unplug or Eject Hardware icon in your system icon tray. A list of device choices appears. 2. Select your Maxtor OneTouch III and follow the on-screen directions to eject the drive. The system will display a message saying that you can safely remove the drive. 3. Disconnect your Maxtor OneTouch III from your computer. Your system may not allow you to disconnect the drive. In this case, you may need to close all open applications and documents or shut down your system completely to disconnect the drive safely. WARNING: Removing the Maxtor OneTouch III from your computer without disconnecting it properly through the operating system can result in lost or damaged files. PAGE 44

47 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Introduction Thank you for selecting a Maxtor product. The new Maxtor OneTouch TM III, with FireWire 400/USB 2.0 interfaces, lets you access high-end graphics, photos and video files quickly, and connect easily with other computers. This user s guide will help you setup your drive and includes helpful tips for performing backups and getting the most out of your new Maxtor OneTouch III Drive. The Maxtor OneTouch III features: Dual interfaces: FireWire 400 and USB 2.0 Maxtor OneTouch button - the simple way to backup your files EMC Retrospect Express software Maxtor DriveLock security feature passwordprotects the contents of the drive in case of loss or unauthorized use Simple Maxtor user interface for drive management, security and backup scheduling The Maxtor OneTouch Manager features include: About this Guide The following symbols and conventions are used in this guide: Bold Italics Used for menu, command, and keyboard selections you make and screens you will see. Used for emphasis and to identify new terms, which may also be defined in the Glossary. Helpful information about a particular topic. Important information to prevent problems and ensure that you are successful in using the drive. Components Before installing, review the solution features in Figure 1. FIGURE 1 SOLUTION FEATURES 1. OneTouch Button 2. Status Light 3. Power Switch 4. Power Connector 5. USB 2.0 Port 6. FireWire 400 Ports Security settings to password-protect your critical data Power management features to conserve energy when your Maxtor OneTouch III isn t being used Diagnostic utilities to check the health of your Maxtor OneTouch III Customizing the OneTouch button to open frequentlyused programs Using Retrospect Express to back up and restore data PAGE 45

48 Installation Software Software di installazione,installationsprogram, Software de instalación, Installatiesoftware, Asennusohjelma, Software de Instalação Includes: Dantz Retrospect Express HD (Win) Dantz Retrospect Express (Mac) Maxtor OneTouch Drivers Maxtor OneTouch Utility MACINTOSH WINDOWS English English Français Français Deutsch Deutsch Español Italiano 2005 Maxtor Corporation and its Licensors. Maxtor and the stylized Maxtor logo are registered trademarks, and Maxtor OneTouch is a trademark, of Maxtor Corporation. Dantz and Retrospect are registered trademarks of Dantz Development Corporation. U.S. patents 5,150,473 and 5,966,730.Other patents pending. Other trademarks are the property of their respective holders. All rights reserved.10/05 PN: XXXXXXXX MAXTOR ONETOUCH III MACINTOSH INSTALLATION FIGURE 2 INCLUDED IN PACKAGE 1. Backup Solution 2. Quick Start CD 3. Power Adapter 4. FireWire 400 Cable 5. USB 2.0 Cable Interface Requirements FireWire 400 port USB 2.0 or 1.1 port USB 1.1 is slower than USB 2 or FireWire. Maxtor OneTouch III Logiciel d installation, Installationssoftware FireWire pin to 6-pin FireWire 400 (1394a) cable. Many laptop computers, have a smaller 4-pin FireWire port requiring a special 4-pin to 6-pin FireWire cable. This is not included, but can be purchased from your local computer store. USB 2.0 A to B USB cable. System Requirements Apple G4 processor or greater Mac OS X ( or later) 128MB RAM (256 recommended) or more as required by operating system CD-ROM drive Internet connection (for system updates) A connector, typically, plugs into your computer and the B connector plugs into your drive. If your computer has a different type of USB connection, you can purchase the correct type of cable from your local computer store. Though this model has both USB and FireWire interfaces, it is only possible to use one interface at a time. A B PAGE 46

49 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Handling Precautions Please handle your new Maxtor OneTouch III with care! Follow the precautions listed here or you could damage your drive and void the product warranty. Review the Maxtor Limited Warranty for more information. Follow these precautions to prevent data loss Do not bump, move or drop the drive while in operation. Do not remove the interface cable or power cord without first disconnecting the drive properly through the operating system. Do not set any liquids or drinks on or near the drive. Liquids will damage the internal electronics. Do not open the drive enclosure. This can cause loss of data and will void the product warranty. Maxtor Product Support Maxtor Corporation provides a comprehensive product support section on its web site, including the latest software drivers, product specifications, a complete troubleshooting section, and the Maxtor Knowledge Base. Maxtor USA Support Visit for the following information: Search the Hard Drive Knowledge Base We store all resolved problems and FAQ s in our knowledge base. Search by product, category, keywords, or phrases. My Stuff Login to modify or view your FAQ update notifications or update your personal profile. Most Popular Help Topics Top five most frequently asked questions. Software Download Download installation and diagnostic programs for your hard drive or external storage device. Maxtor Worldwide Support Visit and click worldwide support or contact us for product support outside of the USA. PAGE 47

50 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Installing the OneTouch III Step 1 Install the Software 1. Turn on your computer. Double-click on For 10.4 ( ) 4. Select your language. 2. Insert the Maxtor Installation CD into your CD-ROM drive. After a few seconds, the Install CD icon will appear on your desktop. Double-click this icon to get started 3. If installing to Mac OS X Panther or Jaguar 5. Double-click Install Retrospect Express. Double-click on For 10.3 and Earlier ( ) If installing to Mac OS X Tiger PAGE 48

51 MAXTOR ONETOUCH III MACINTOSH INSTALLATION 6. If prompted, enter your Username and Password to authenticate. 8. The Install Retrospect Express screen will appear. Maintain the Easy Install and Install Location as their default settings. Click Continue. 7. The License Agreement screen will appear. When you are ready, click Install. 9. The Setup Status window will appear briefly. 10. During the installation, you will see the following. After reading the License Agreement, click Accept. Click OK to add the OneTouch Manager to your Mac s dock or click Cancel if you wish not to do so. 11. When finished, you will be notified that the installation was successful. Click Restart. PAGE 49

52 MAXTOR ONETOUCH III MACINTOSH INSTALLATION 12. After restart, eject the Maxtor Install CD from your computer. 13. Proceed to Step 2 Connect the Drive. Step 2 Connect the Drive The Maxtor OneTouch III connects to your computer using either a FireWire or USB interface. Make sure you know which interface is available on your computer. Please install the software BEFORE you connect the drive. Connecting the Power 1. Plug the round female connector from the power adapter into the drive s power connector. 2. Plug the two-pin female connector on the power cord into the power adapter. FIGURE 3 CONNECTING THE POWER 3. Plug the standard electrical plug from the power adapter into your power source. 4. Turn on the Maxtor OneTouch III using the power switch on the back of the drive. The light on the front of the drive should illuminate. PAGE 50

53 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Connecting with a FireWire 400 Cable Do not plug a FireWire cable into the drive when a USB cable is already connected to the drive. This drive will only operate with one interface at a time. 1. Plug one end of the FireWire cable into an available FireWire 400 port on your computer or to any other FireWire 400 device that is connected to your computer. FIGURE 4 CONNECTING TO A FIREWIRE 400 PORT Connecting with a USB Cable Do not plug a USB cable into the drive when a FireWire cable is already connected to the drive. This drive will only operate with one interface at a time. The Maxtor OneTouch button, Power management, and OneTouch Settings utility program are not supported for USB on the Macintosh. You may, however, use your drive as external storage and utilize the Retrospect software to maintain backup copies of your files and complete system. 1. Plug the larger end of the USB cable into an available USB port on your computer. FIGURE 5 CONNECTING TO A USB PORT 2. Plug the other end of the FireWire 400 cable into the FireWire 400 port on the back of the drive. Once connected to your system, the Maxtor OneTouch III will mount on the desktop. 2. Plug the smaller end of the USB cable into the USB port on the back of the drive. Once connected to your system, the Maxtor OneTouch III will mount on the desktop. 3. Proceed to Step 3 Setup the Drive. 3. Proceed to Step 3 Setup the Drive. PAGE 51

54 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Step 3 - Setup the Drive The Maxtor OneTouch III is shipped with a Windows file structure. The drive must be formatted and partitioned for the appropriate Macintosh file system. 4. After the Erase process is complete, select your Maxtor OneTouch III in the list and click on the Partition tab. 1. Open Finder Applications Utilities Disk Utility. 2. Select the Maxtor OneTouch III from the available volumes window on the left side of screen. 3. Click the Erase tab. NOTE: For detailed information about disk formatting and partitioning a disk, please refer to Mac Help. PAGE 52

55 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Using the OneTouch III Maxtor OneTouch Manager Your Maxtor OneTouch III includes a utility that allows you to: Find out more information about your drive Customize your OneTouch button to open a different application or synchronize folders Control power management settings for your drive Enable password security to restrict access to your Maxtor OneTouch III drive Run diagnostic tests to troubleshoot potential hardware problems with your Maxtor OneTouch III drive Opening the OneTouch Manager Utility Go to Finder Applications and open the Maxtor OneTouch Manager. Other Features Drive Information displays drive volume information, free space available, serial number and firmware revision of the drive. Diagnostics checks the health of your OneTouch III drive Backup launches Retrospect Express Directory. Restore launches Retrospect Express Directory Settings allows you to customize the OneTouch button and apply password security Sync Now allows you to synchronize folders from your Mac to the OneTouch III Drive Information This tool displays the selected OneTouch III s volume information, free space available, serial number and firmware revision of the drive. Features What s New click this and you ll travel to Maxtor s website where you can learn more about the OneTouch III s new features. Maxtor Support - whoever thought that they could be just one click away from online technical support? By clicking on the Maxtor Support button, you will be transported to Maxtor's Knowledge Base. Click the Information icon. PAGE 53

56 MAXTOR ONETOUCH III MACINTOSH INSTALLATION You will see the following. The diagnostic test will launch immediately. Click Close when finished to return the OneTouch Manager s main window. Diagnostic If you suspect there may be problems with your Maxtor OneTouch III drive, you can run the diagnostic test. A status bar will appear along with a message indicating The drive is now being tested. When finished, a message will appear indicating The drive passed its most recent diagnostic test. Click the Diagnostics button. If the test finds your drive to be defective, it will display a Return Material Authorization (RMA) diagnostic code you will use to return your drive for replacement under warranty. PAGE 54

57 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Backup This feature will allow you to create/edit file backups to your OneTouch III drive. 1. Launch the OneTouch Manager. 2. Click on the Backup button. Restore This feature allows you to restore your files and folders backed up on your OneTouch III to your Macintosh computer. 1. Launch the OneTouch Manager. 2. Click the Restore button. 3. Click the plus (+) sign to select additional folders to backup. You will see the following: NOTE: You may select multiple folders in a list by holding down the command key while clicking each folder. 4. Select additional folders and click Open. NOTE: To remove folders from the backup, click the minus (-) sign to deselect existing folders from previous backups. After you've selected the folders to back up, and specify the day and time, you can back up your folders immediately by clicking Back Up Now. PAGE 55

58 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Restore Recent Files and Folders You can restore the most recent version of backed-up files and folders. Select a File or Folder 1. Click the arrow next to the hard drive where the current files are stored to reveal the folders from which files or folders were backed up. MaxBack History This feature allows you to adjust Historical File Versions, Delete Historical File Version History, and Delete Unused Files from your OneTouch III. 1. Launch the OneTouch Manager. 2. Click the Backup button. 2. Click the arrow next to each folder to reveal its contents until you find the specific files and/or folders you wish to restore. 3. Click the checkbox next to the files and/or folders you wish to restore. Select a Restore Location Original Restores file(s) to their original location, replacing the existing version. Temporary Restores files to the temporary location in the Documents folder of the current user. For example: /Users/Jon/Documents/Maxtor Restore Restore the Files and Folders 3. Click the History tab. You will see the following: After you've selected the file(s) and the restore location, click Restore. PAGE 56

59 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Historical Versions When you back up your files, you have the option to store previous, or "historical," versions of each file. You can then restore any historical version based on the date when it was backed up. Choose the number of historical versions from the pop-up menu. By default, 5 historical versions of each file are stored. Change the number. You can save up to 10 historical versions of you files (e.g., 7). The change will automatically appear in the Number of historical versions field. Delete History This deletes all but the most current historical version of each backed-up file, creating extra space on your Shared Storage Drive. Click the Delete History button. Upon doing this, all Historical File Versions (except for the most current) files will be automatically deleted from the OneTouch III drive. When finished, the message, Delete History has completed will appear at the bottom of the History window. OneTouch Button By default, pressing the OneTouch button will launch Retrospect to perform your Backup (e.g. Bootable Backup Copy) to the OneTouch III. However, you can customize the OneTouch button so that it will open an application or file of your choice or synchronized data between folders configured through the Sync feature. To Synchronize folders with the touch of a button NOTE: This option will only work if you have already setup the Sync feature. Click the Synchronize button. Close the OneTouch Manager. Press the OneTouch button and your selected folders will automatically synchronize from your internal drive to the OneTouch III. To Open an Application 1. Click on the Open button. 2. Browse your Mac and select the application you wish to associate with the OneTouch button. In this example, Calculator was chosen. Delete Unused This deletes all backed-up files from your Shared Storage drive that no longer exist on your Macintosh, creating extra space on your Shared Storage Drive. Click the Delete Unused button Upon doing this, all backed-up files will be deleted from the OneTouch III drive that are no longer on the Macintosh computer. When finished, the message, Delete Unused has completed will appear at the bottom of the History window. Settings Click on the Settings button. The Settings tool allows you customize the OneTouch button and apply password security to your OneTouch III. Click Set Action. You will see the following: Close the OneTouch Manager. PAGE 57

60 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Press the OneTouch button and your selected application will open. To return to default settings: Click the Backup button. Close the OneTouch Manager. Press the OneTouch button and your Maxtor OneTouch script will launch. Security You can set a password for your Maxtor OneTouch III drive. Every time your drive is on and connected to your computer, including when you start or restart your computer, or when you turn off your drive and turn it back on, you will need to enter your password or the answer to your secret question, which you setup when you create your password, in order to use your drive. If you have forgotten your password, you can attempt to reenter it or to recover it, by answering your secret question. You are allowed 5 attempts before you must turn off your drive and turn it back on. At which point, you can try an additional 5 times. If you are not able to recover your password, the only other way to unlock the drive is to erase all of its contents. Setting your Password 1. Click Security. 2. Enter and re-enter a Password. Your password must contain at least six characters and one digit. For further security, you may also choose a secret question (from the list provided) and type in the answer. If you do not want to choose a secret question and answer, go to step Choose a Secret Question. 4. Enter and re-enter an answer to the question. 5. Click Set Password or Set Password and Q/A, if you chose a secret question and answer. You will return to the original security screen. Close the Maxtor OneTouch Manager. Upon system restart with the OneTouch III connected/ powered on, or If the OneTouch III is power cycled, you will be prompted to authenticate. Type in your password for the OneTouch III or in the example below (if applied). Enter the answer to the question to unlock the drive. Changing your Password 1. Click Security. 2. Enter your current Password. or Enter the answer to the question. 3. Enter and re-enter a New Password. You may also choose a secret question (from the list provided) and type in the answer. If you do not want to choose a secret question and answer, go to step Choose a Secret Question. 5. Enter and re-enter an answer to the question. 6. Click Change Password and Q/A. PAGE 58

61 MAXTOR ONETOUCH III MACINTOSH INSTALLATION You will return to the original security screen. Close the Maxtor OneTouch Manager. 5. Type the 5-digit number and click Erase Drive. Disable Security If you decide you want to disable the password you created, follow these steps: 1. Open the Maxtor OneTouch Manager utility and click Security or click Open Utility from the Maxtor screen that asks you for your password. 2. Enter your Password. 3. Click Disable Security. 6. The Erase procedure will commence. 7. Upon completion, a message will appear stating that the drive is erased. You will return to the original security screen. Close the Maxtor OneTouch Manager. The default setting for the Security setting is disabled. NOTE: See Set Password if you ever wish to re-enable password security in the future. Erase Drive If all attempts to recover your password fail and you need to erase your drive, follow these steps: Click OK. 8. Power Cycle the drive. 9. When the erase process is complete, a message will appear indicating that the disk is unreadable. 1. Click Security. 2. Click Password Unknown. 3. Click Erase Drive. The Authenticate window will open. 4. Enter the Name and Password for your computer and click OK. 10. Click Initialize. The Apple Disk Utility will open. NOTE: Do not turn off your computer or your drive during the erase or formatting process. A window will appear, asking you to confirm...that you intend to destroy all data on this drive. PAGE 59

62 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Sync The Sync feature will allow you to synchronize folders between your internal disk and your OneTouch III. After this feature is enabled, you can connect the OneTouch III to another Macintosh computer running the OneTouch Manager software and synchronize the files/folders from the OneTouch III to this other Mac. 3. You will be asked to select a destination for your Sync Set. 1. Click the Sync tab. Then click the add (+) button located in the lower left corner. 2. You will be asked to select your Sync-My-Mac Source. Select the OneTouch III volume to save your Sync Set and click the Set Destination button. 4. You will return to the main Sync screen. Click Sync Now. 5. You will be prompted with the following. In this example, the user's itunes folder was selected. After making your selection, click the Add Sync button. NOTE: Repeat steps 1-3 to add more that one (1) folder in your Sync-My-Mac Source list. Once all folders have been selected, click the Save Snyc Set button. Click OK. NOTE: If this screen does not appear, click on the SyncMyMac icon located in the dock. PAGE 60

63 MAXTOR ONETOUCH III MACINTOSH INSTALLATION 6. The synchronization process starts. Sync Set File Structure Your synchronized folders reside in your selected volume in a folder called MaxSync. Within this folder, there are two (2) subfolders. Tilde (~) Folder Contains your synchronized files/ folders on the OneTouch III drive. OT_MS_W Folder Contains data that was not properly synchronized to the OneTouch III drive. This can be caused by a system interruption. In the event that you see the following window: 7. When finished, click OK. 8. Close the OneTouch Manager. You may select a local disk on your computer to store folders that were originally copied to your OneTouch III using Sync on another computer. Every time you move your OneTouch III between computers, Sync will automatically compare the folders on your OneTouch III to the ones on your computer to look for files that have changed. If any files have changed, it will ask you if you would like to replace the older files with the newer versions. click OK to synchronize this data. To verify the contents of your Sync Set 1. Open the volume containing your Sync Set in the Finder. 2. Browse to the MaxSync folder. 3. You will see the contents of your Sync Set. PAGE 61

64 MAXTOR ONETOUCH III MACINTOSH INSTALLATION To Manually Sync Folders There are three (3) ways to manually sync folders: Using the OneTouch Manager Screen Launch the OneTouch Manager and click Sync Now. Editing Your Sync Set Removing Folders from your Sync Set. 1. Click the Sync tab. Then click the minus (-) button located in the lower left corner. or If you wish to reverse your choice, click Revert to add the folder back to your Sync Set. 2. When changes have been made, click Sync Now to synchronize your folders from your Mac to the OneTouch III drive. When you delete an item from the Sync list, it is automatically deleted from the OneTouch III drive s MaxSync directory; the original files/folders will remain on your Macintosh system. Using the Sync Screen Click the Sync button then click the Sync Now button. Using the OneTouch Button on Your OneTouch III Refer to OneTouch Button earlier in this section for additional information. You only need to perform this customization once. PAGE 62

65 MAXTOR ONETOUCH III MACINTOSH INSTALLATION Naming Your OneTouch III Your untitled Maxtor OneTouch III drive appears in the same way as other drives on your desktop. Follow these steps to name the drive. 1. On your desktop, click the name of the new drive s icon. The text will be to highlighted. 2. Enter a name (for example Maxtor ) for your Maxtor OneTouch III and press Return. Storing Audio Using your computer as an audio jukebox is a very popular application. This allows you to store and play thousands of your favorite songs. You can also create and manage an audio library from your Maxtor OneTouch III. Editing Video Using a computer to capture and edit video recorded with a digital camcorder is quickly becoming popular. Digital video files are typically very large, using about 13 GB per hour of video content. Maxtor recommends connecting your drive using the FireWire interface for optimal results. Playing Games CD-ROM-based games typically run faster when they are on a hard drive rather than running from the CD. You can use your Maxtor OneTouch III to store and play CD-ROM games. Installing Applications You may install and run applications from your drive like other drives on your system. If you connect the drive to your system using a USB 1.1 interface, the data transfer rate is approximately 1 MB per second. Because of this, installing applications on a drive using the USB 1.1 interface is not recommended. Many applications installed on your drive will only run on the computer where the application was installed. If you move your drive to another computer, the application may not function. Once the drive is reconnected to the computer the application was originally installed, the application will function properly. Connecting and Disconnecting the OneTouch III The FireWire and USB interfaces allow you to hot swap your Maxtor OneTouch III; that is, connect and disconnect the drive while the computer and your drive are turned on. To connect the OneTouch III to your computer 1. Make sure your Maxtor OneTouch III is turned on and the light is illuminated. Connecting your computer to a drive that is not powered on can cause your computer to behave erratically or freeze. 2. Plug the FireWire or USB cable into your Maxtor OneTouch III and your computer. After a moment, the computer will recognize that your drive is connected and the drive icon will appear on your Macintosh desktop. To disconnect the OneTouch III from your computer From the desktop, drag your Maxtor OneTouch III icon to the Trash. The drive will disappear from the desktop. Disconnect your Maxtor OneTouch III from the computer. Security Lock Your new Maxtor OneTouch III includes a security locking slot on the back of the drive. The slot is compatible with most security locking cables. Security Lock PAGE 63

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