Iomega Home Media Network Hard Drive

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1 Page 1 of 75 Iomega Home Media Network Hard Drive Iomega, the stylized "i" logo, and all Iomega brand blocks are either registered trademarks or trademarks of Iomega Corporation in the United States and/or other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Mac, Macintosh, and AppleTalk are registered trademarks or trademarks of Apple Computer Inc. in the United States and/or other countries. Certain other product names, brand names, and company names may be trademarks or designations of their respective owners.

2 Page 2 of 75 Safety Information Observe the following guidelines when performing any work on your Iomega Home Media Network Hard Drive: 1. Follow all instructions marked on the Home Media Drive and in the documentation. 2. Use only the power supply cable provided with the Home Media Drive. Always use the appropriate power supply cable for your country. 3. Do not use the Home Media Drive near water. Do not spill liquid on or into the Home Media Drive. 4. Do not place the Home Media Drive on an unstable surface. 5. Do not walk on the power cord or allow anything to rest on it. 6. Do not open the Iomega Home Media Drive. Opening the Home Media Drive will void your warranty.

3 Page 3 of 75 About the Iomega Home Media Drive Key Features Drive Components Key Features Ethernet connectivity (10/100/1000Base-TX) No server or host required Supports mixed networks (Windows, Mac OS, and Linux/UNIX systems) Supports SMB/CIFS (Windows) protocol. Single cable install, no drivers required Large capacity itunes and DLNA Media Server Drive Components Rear Panel

4 Page 4 of Drive Capacity LED Displays drive capacity information without logging into the administration tool. Off: Drive is below 70% full. Flashing blue: Device busy. Drive Starting up or shutting down. Solid blue: Warning! Drive is over 70% full. Solid orange: Caution! Drive is over 85% full. Flashing orange: Critical! Drive is over 95% full. Alternating Blue/yellow: DHCP Server Unavailable. Your Home Media Network Hard Drive was not able to get an IP address. Check the network connections and router settings. 2. Status/Activity LED Indicates the Home Media Drive's power and drive activity status. Solid white: Drive powered up and ready. Flashing white: Drive in use, transferring data (reading / writing). Solid red: Drive not ready/drive Failure. Alternating white/red: Boot device not found. 3. Power Connector Plug the power cord into this connector and a UPS. 4. Factory Reset Button Hold the RESET button for four seconds to return to factory defaults. All settings will be lost /100/1000Base-TX Ethernet Connector Automatically detects your network speed.

5 Page 5 of USB Connector Supports devices such as a USB storage device or printer. 7. Power Button Use the power button to start or shut down the Home Media Drive. Default Settings IP address: If no DHCP server is found on your network the Home Media Drive will get the selfassigned IP address Device Name:The default name for your Home Media Drive is Storage.

6 Page 6 of 75 Connecting the Iomega Home Network Hard Drive Check Package Contents Initial Setup Check Package Contents Verify that the box contains the following items: Iomega Home Media Network Hard Drive (Models may vary) External Power Supply (models may vary) Solutions CD and Quick Start Guide Ethernet Cable NOTE: Package contents may vary. The illustrations may not match your package contents.

7 Page 7 of 75 Connecting the Iomega Home Media Drive Check Package Contents Initial Setup Initial Setup NOTE: If you have purchased more than one Iomega Home Media Network Hard Drive, complete all steps on one before setting up additional devices. 1. Use the included network cable to connect the network storage drive to a network hub or switch. 2. Connect the included power cord to the back of the network storage device and a power socket or Uninterruptible Power Supply (UPS). 3. Power on the device using the power button on the rear panel. 4. Start your computer, wait for the operating system to load, then insert the CD. NOTE: For best results use a computer that is connected to the same router, hub, or switch as the device. NOTE: If the software doesn't run automatically, double click on the CD icon, then double click the Setup icon. 5. Install the Iomega Home Storage Manager software. Once the installation completes, the Iomega Home Storage Manager icon will appear in the system tray (Windows) or Menu Bar (Mac) and your computer will automatically be connected to the Home Media drive's shared folders. NOTE: The Iomega Home Storage Manager will automatically scan your network and connect to available shared folders. If you receive a message from your operating system's firewall alerting you of network activity, click the unblock button. Mac Users: The Iomega Home Media drive's shared folders should mount and appear on the Mac Desktop. PC Users: The Iomega Home Media drive's shared folders will automatically be assigned a drive letter and will be available in the Network Drives section under My Computer.

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9 Page 9 of 75 Configuring the Iomega Home Media Drive There are several methods available to enter the Home Storage Manager administration tool. This section describes these methods and the configurable options of the Iomega Home Media Network Hard Drive device. Using the Iomega System Tray or Menu Bar Icon: 1. Install the Home Storage Manager software. Once the installation completes, the Iomega Home Storage Manager icon will appear in the system tray (Windows) or Menu Bar (Mac) and your computer will automatically be connected to the Home Media Drive's shared folders. NOTE: The Iomega Home Storage Manager will automatically scan your network and connect to available shared folders. If you receive a message from your operating system's firewall alerting you of network activity, click the Unblock button. 2. Click on the Iomega Home Storage Manager icon, then select your drive from the Configure submenu. 3. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. Using the Iomega Home Storage Manager Application: 1. Install the Home Storage Manager software. Once the installation completes, the Iomega Home Storage Manager icon will appear in the system tray (Windows) or Menu Bar (Mac) and your computer will automatically be connected to the Home Media Drive's shared folders. NOTE: The Iomega Home Storage Manager will automatically scan your network and connect to available shared folders. If you receive a message from your operating system's firewall alerting you of network activity, click the Unblock button. 2. Run the Iomega Home Storage Manager software. 3. In the Home Storage Manager toolbar, select the drive you want to work with, then click Configure. Manually connecting to the Home Media Drive:

10 Page 10 of 75 Windows Users: Enter the machine name or IP address of the Home Media Drive the URL field of your web browser. Your Iomega Home Media Drive should have the name Storage by default. Mac Users: Mac OS X users can use Apple's Bonjour (formerly Rendezvous) technology to configure the Home Media Drive (requires 10.3 or higher). To use Bonjour: Open the Safari web browser. Click on the button. From the Collections pane on the lefthand side, select Bonjour (or Rendezvous). The Home Media Drive should appear in the Bookmark pane on the right-hand side. Double click the Home Media Drive to enter Home Storage Manager. Your Iomega Home Media Drive should have the name Storage by default. You can explore the configurable options on each screen of the Home Storage Manager by clicking the screen name: Status Event Log Disk Management Folders System Tasks Network Date and Time Settings

11 Page 11 of 75 Configuring the Home Media Drive Status Event Log Disk Management Folders System Tasks Network Date and Time Settings Status The Status screen provides a quick overview of important settings and statuses. Machine Name Displays the name of your Home Media Drive. When you browse the network, the Home Media Drive will appear under this name. The default name of the Home Media Drive is Storage. Description This text will appear in the server description field when you are browsing the network. The default description is Iomega Home Media Network Hard Drive. Firmware Version Displays the current Firmware version of the Home Media Drive. Used Space Amount of disk space used (total used space on internal volume). Time Zone Displays the Home Media Drive's current time zone setting. Current Date Displays the Home Media Drive's current date. Current Time Displays the Home Media Drive's current time. LAN IP Address Displays the Home Media Drive's IP address. Network Time Displays the current time synchronization status. A status of "Not Synchronized" indicates that the Home Media Drive was unable to contact the selected time server. Network time is always enabled. If you are receiving this status, check the IP address of your time server or the firewall settings of your internet router. The status screen is for informational purposes only. To change these settings, see: Changing the Machine Name Updating the Firmware Manually Setting the Date and Time

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13 Page 13 of 75 Configuring the Home Media Drive Status Event Log Disk Management Folders System Tasks Network Date and Time Settings Iomega Home Storage Manager Event Log The Event Log is a listing of important notices issued by the Home Media Drive Operating System. Event Log will record the following events: Drive, volume, and RAID status updates or failures alerts USB events (device connection & removal) USB storage errors USB printer errors Excessive operating temperature Capacity notifications System startup etc. Save Saves a copy of the current log file to your client computer. Clear Clears the event log.

14 Page 14 of 75 Configuring the Home Media Drive Status Event Log Disk Management Folders System Tasks Network Date and Time Settings Disk Management The Disk Management screen provides tools to monitor, format, and maintain your Home Media Drive and any connected USB drives. The following information is displayed for each drive: Machine Name or Volume Label Displays the name of your Home Media Drive for the built-in disk or the volume label for USB storage devices. The USB device's volume label cannot be changed from the Home Media drive. Connect the USB drive to a computer to change the label. NOTE: The Home Media drive will support a single USB device and may not recognize devices connected to a USB hub. Status Displays the status of the volume. The possible status conditions are Available and Offline. Available indicates that your volume is healthy. Unavailable will appear when a volume has failed. If this is the built-in disk, you can run the Disk Repair tool Used Space Amount of disk space used (total used space on internal volume). Available Space Amount of disk space available. Capacity Displays the total capacity (used and unused) of the volume. Disk Repair Verify and repair the Home Media Drive's directory (similar to Scan Disk). This tool will not repair USB Mass Storage Devices connected to the Home Media Drive. The Repair tool is only available for the internal drives. For step-by-step instructions, see Repairing a Disk. Disk Format Formats the Home Media Drive and erases all its contents. The format tool works on internal Home Media disks ONLY, it will not format external USB devices. For step-by-step instructions, see Formatting a Disk. CAUTION! Formatting the disk will result in the loss of ALL data! Always backup your data before performing a format.

15 Page 15 of 75 For more information on disk management, see the following topics: Renaming a Disk Repairing a Disk Formatting a Disk

16 Page 16 of 75 Configuring the Home Media Drive Status Event Log Disk Management Folders System Tasks Network Date and Time Settings Folders The Folders screen allows you to create and manage shared folders. The following information is displayed for each shared folder: Name Displays the name of the Shared Folder. By default the following shares are available: Music, Movies, Photos, and Public. Click the Delete button after the name to delete the Shared Folder. CAUTION! Always backup your data before deleting a shared folder. Access Shared folders can have one of two basic security options. Choose Everyone if you wish all users on your network to have access to a shared folder. Choose Secure if you wish only specified users to have access to the folder. Once you have selected Secure, you can specify user access to the share. Iomega recommends that you create an administrator password in Home Storage Manager, if you are creating secure shared folders. For information on creating an administrator password, see Changing the Administrator Password. User List The user list will only appear when Secure is selected. Check the box next to the users who need access to your shared folders. itunes Enables/Disables the itunes media server for this shared folder.* When enabled, your Home Media Drive will appear under the SHARED section on the left-hand pane of the itunes window. DLNA Enables/Disables the DLNA (Digital Living Network Alliance) media server for this shared folder.* See the manual that came with your DLNA-compatible network adapter for information on accessing your shared media files. *NOTE: Iomega recommends that you enable itunes or DLNA only on shared folders where you have media. Enabling unneeded services may reduce the performance of the Home Media Drive..1+ (Add Folder) Click the Add Folder button to create a new shared folder. (Add User) Click the Add User button to manually create a new user. Users are automatically added when you run the Iomega Home Storage Manager application.

17 Page 17 of (Delete User) Click the Delete User button to remove a user. The user will no longer have access to secure shares..1& (Clear User Password) Click the Clear User Password button to delete a user's password. The user will be prompted to create a new password within a couple of minutes of resetting the password or next time they log in to the client computer. Create Shared Folder Screen Share Name Enter the name of the shared folder you wish to create, then click Apply. For step-by-step instructions, see Adding a Shared Folder. Create User Screen This screen can be used to manually create multiple users. To Create a user, enter the requested information, then click Apply. Click Cancel to quit entering new users. User List Displays the current list of users. This list is updated each time you create a user. User Name Enter the name of the new user. Password Enter a password for the new user. Confirm Password Re-enter the user's password. For step-by-step instructions, see Adding a User. Delete User Screen User List Select the users you wish to delete, then click Apply. The selected user will no longer have access to secure shares. For step-by-step instructions, see Deleting a User. Clear User Password Screen

18 Page 18 of 75 User List Select the users whose passwords you wish to clear, then click Apply. For step-by-step instructions, see Clearing a User Password. For more information on shared folder management, see the following topics: Adding a Shared Folder Adding a User Clearing a User Password Deleting a User

19 Page 19 of 75 Configuring the Home Media Drive Status Event Log Disk Management Folders System Tasks Network Date and Time Settings System Tasks The System Tasks screen provides tools to update and maintain your Home Media drive. Factory Click the Reset button to return the Home Media Drive to its factory default settings. The drive will reboot automatically when the process is completed. If you are having trouble connecting to the drive after resetting it to factory defaults, always try following the initial setup procedures in this manual. For step-by-step instructions, see Resetting to Factory Defaults. NOTE:Resetting the Home Media Network Hard Drive will delete the device configuration settings, but leave all shared folders and data intact. Firmware Update Click the Update button. Click the Choose File button to update the Home Media Drive firmware. For step-by-step instructions, see Updating the Firmware. Reset itunes and DLNA The itunes and DLNA Media Servers use a database to provide fast search capability when trying to find your music, photos, and video. If you are making a large number of changes to the database (for example if you are changing your directory structure) it may be easier to delete the database and start over. This feature will delete the existing media database. This feature deletes the database only, it does not remove files from your Home Media Click the Reset button to clear the itunes and DLNA media server databases. For step-bystep instructions, see Resetting the Media Server Database. System Tasks Shutdown Powers down the Home Media Drive. For step-by-step instructions, see Shutting Down the Device. Restart Restarts the Home Media Drive. For step-by-step instructions, see Restarting the

20 Page 20 of 75 Device. For more information on disk management, see the following topics: Resetting to Factory Defaults Updating the Firmware Resetting the Media Server Database Shutting Down the Device Restarting the Device

21 Page 21 of 75 Configuring the Home Media Drive Status Event Log Disk Management Folders System Tasks Network Date and Time Settings Network The Network screen provides tools to configure IP and workgroup settings. Network Address Configuration IP Addressing Select the method the Home Media Drive will use to obtain an IP address. Automatic (DHCP) Dynamic Host Configuration Protocol. The Home Media Drive will obtain its IP settings from the DHCP server on the local network. By default, the Home Media Drive is configured to use DHCP. Manual If your network does not have a DHCP server, you must set a static IP address for your Home Media Drive to function properly. The following settings apply to Manual only: IP Address Enter an IP address for your Home Media Drive. The IP address of each device in the local area network must be within the same IP address range and subnet mask. For a small subnet with less than 253 IP addresses assigned (e.g. Class C private IP), each device in the LAN (Local Area Network) needs to have a unique IP Address in the format of x.x to connect to other devices within the same network. Subnet Mask Specify the subnet mask for the Home Media Drive. The Subnet mask must be the same for all devices on the same subnet of the network. The default subnet setting is Keep this default setting if your LAN has an IP address range in the format of x.x. DNS Server 1 Domain Name System. DNS translates IP addresses into more easily understandable names such as MyComputer.MyCompany.com. Enter the IP address of one or more DNS servers. This setting is usually provided by your Internet Service Provider. DNS Server 2 Enter an alternate DNS server. This setting is usually provided by your Internet Service Provider. (Optional) Gateway If your network has a router or gateway, enter its address here. Domain Internet Search Domain. Enter the internet search domain for your ISP account. This is usually in the form of mycompany.com. Workgroup Name

22 Page 22 of 75 Name Enter the name of the workgroup you wish to join. If the workgroup you entered does not exist, it will be created once you apply your changes. By default the Home Media Drive is configured to join a workgroup named WORKGROUP. A properly configured workgroup name has the following characteristics: Must be a unique name. The workgroup name cannot match the computer name of any other network device. Must NOT exceed 15 characters. Cannot include, spaces or special characters (such as " / \ [ ] : ; & =, + *? < >).

23 Page 23 of 75 Configuring the Home Media Drive Status Event Log Disk Management Folders System Tasks Network Date and Time Settings Date and Time The Date and Time screen provides tools to configure your network time settings. It also allows you to manually set the date and time. Date and Time Current Date Allows you to change the current date and time. Since the network time server is always enabled, this option will not appear unless the Home Media Drive has failed to synchronize with the server. For step-by-step instructions on manually configuring the date and time, see Manually Setting the Date and Time. Time Zone Select your Time Zone. This setting is required by both automatic (NTP) and manual time configurations. Network Time Server NTP Server Name Enter the server name or IP address of the NTP (Network Time Protocol) server you wish to use. If you wish to use a different time server, enter the new NTP server address, then click Apply. The network time status will be displayed to the right of the NTP Server Name option. If the network time status is Not Synchronized the Current Date options will appear. For more information on date and time configuration, see the following topics: Manually Setting the Date and Time

24 Page 24 of 75 Configuring the Home Media Drive Status Event Log Disk Management Folders System Tasks Network Date and Time Settings Settings The Settings screen allows you to change the general settings for your Home Media Drive, including language, LED brightness, machine name, and administrator password. Interface Language Selection Select a language for Iomega Home Storage Manager. The default is the language setting on your computer. LED Brightness Control Use the slider to set the brightness of the Status and Capacity LEDs on the back on the Home Media Drive Machine Name Machine Name Enter the name of your Home Media Drive. When you browse the network, the Home Media Drive will appear under this name. The default name of the Home Media Drive is Storage. For step-by-step instructions, see Changing the Machine Name. Description This text will appear in the server description field when you are browsing the network. The default description is Iomega Home Media Network Hard Drive Admin Password This is the password used to access the Home Storage Manager. Enter the new password and click on the Change Password link. The new password can contain letters and numbers, but should not contain any special characters (e.g., spaces, punctuation, á, à, ã, ä, etc.). The password is case sensitive. Old Password Enter the current password. If you are configuring the Home Media Drive for the first time, leave this field blank. New Password Enter your desired password Confirm Password Re-enter the new password.

25 Page 25 of 75 For more information on configuring the general settings, see the following topics: Changing the Machine Name Changing the Administrator Password

26 Page 26 of 75 Using the Iomega Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Accessing Shares Connecting to Home Media Drive Shared Folders is as easy as installing the Home Storage Manager software. Once the software is installed you will instantly be connected to all of the shared folders to which you have access. By default the Home Media Drive shared folders are unsecured. If your Home Media Drive has secure shared folders, the administrator will need to log in to the Home Storage Manager tool and configure the shared folders to recognize new users. New users are automatically added to the Home Media Drive every time Home Storage Manager is installed or used for the first time. The automatically added username will match the username of the computer account login. If you wish to manually connect to a shared folder without using the Home Storage Manager software, follow the instructions below. Manual Connection: 1. Open a Windows Explorer window. 2. Enter \\<device IP address>, then click Go. 3. Enter a user name and password (required only if you have secure shared folders), then click OK. The default shares do not require a user name or password. 4. Double click the shared folder you wish to use. You can connect to the Home Media Drive by browsing My Network Places or by manually entering the machine name or IP address (proceeded by two backslashes), e.g., \\Storage or \\ The default machine name of the Home Media Drive is Storage.

27 Page 27 of 75 Mapping a Drive Letter in Windows: This process will map a drive letter to the Home Network Hard Drive. 1. Open a Windows Explorer window. 2. Enter \\<device IP address>, then click Go. 3. Enter a user name and password (required only if you have secure shared folders), then click OK. The default shares do not require a user name or password. 4. Right click on the shared folder you wish to use and select Map Network Drive In the Map Network Drive screen, select a drive letter for your drive. This is the letter it will appear under in My Computer. 6. Make sure the option for Reconnect at logon is selected. 7. Click Finish. NOTE: You may need to map new drive letters if you make changes to Home Network Hard Drive users and shares. Accessing Shared Folders in Mac OS X: 1. Select Connect to Server... from the Finder's Go menu. 2. Enter smb://<device IP address>, then click Connect. 3. Enter a user name and password (required only if you have secure shared folders), then click Connect. The default shares do not require a user name or password. 4. Select the share you wish to mount, then click OK. 5. The share will appear on the Desktop. To have Mac OS X automatically connect to the the shared folder every time you log in, open the Accounts System Preference (Apple Menu System Preferences Accounts). Select your account in the left hand pane. (You may need to click on the lock icon at the bottom of the screen and enter your username and password to make changes to your account). Click on the Login Items tab. Drag the shared folder from your desktop to the application list under the Login Items tab.

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29 Page 29 of 75 Using the Iomega Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Filenaming Conventions When sharing files on a network, you must choose filenames that are compatible with all devices that will use the file. The Home Media Drive shares files using the SMB (Server Message Block) protocol and stores its files on XFS (built-in), FAT32 (external), and NTFS (external) hard drives. You will need to use characters supported by these filesystems to successfully share your files. Any filename supported by a Windows PC should work with most platforms. Invalid filenames: Any filename containing the characters: " / \ < >? : * Any filename that contains extended characters such as Á, À, Ã, Ä, etc. (characters typed with the the Ctrl key on the Mac). Any filename that ends with a space or period. Any filename that begins with a period. some filenames such as comx, lptx, con, nul, prn, etc. maybe reserved for use by the operating system of your client computer (where X represents a number). Although filenames may be up to 256 characters long, the file path is limited to 260 characters in some operating systems. For best results, use short filenames. Failure to comply with naming guidelines may result in the following error messages: File name too long Cannot copy file Cannot read from source file or disk Error message -43 Additional Reading: Apple Article ID See the General Guidelines for Supporting Long Filenames section of Microsoft Technical Article

30 Page 30 of 75 How to Use a File Created by an Apple Macintosh in Windows 2000, Windows NT, or Windows XP. Wikipedia Entries on Filenames and Long Filenames Controlled Vocabulary's discussion on Recommendations for Limitations on Image Filenaming Portfolio FAQ's discussion on Mac and Windows OS File/Folder naming rules

31 Page 31 of 75 Using the Iomega Home Media Drive Select a topic: Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device

32 Page 32 of 75 Sharing a USB Printer

33 Page 33 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Renaming a Disk The USB device's volume label cannot be changed from the Home Media drive. Hook the USB drive to computer to change the label. To change the name of the built-in drive, see Changing the Machine Name in this manual.

34 Page 34 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Repairing a Disk To repair the built-in hard drive: 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Home button in the left-hand column, then click the Disk tab. 4. Click the Disk Repair button next to the icon for your built-in disk. When prompted, click OK to proceed. To repair a USB hard drive: The Home Storage Manager software will repair the built-in hard drive only. To repair a USB drive, connect the drive to your computer and use the disk repair software that came with your computer.

35 Page 35 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Formatting a Disk To format the built-in hard drive: 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Home button in the left-hand column, then click the Disk tab. 4. Click the Disk Format button next to the icon for your built-in disk. When prompted, click OK to proceed. CAUTION! Formatting the disk will result in the loose of ALL data! Always backup your data before performing a format. To format a USB hard drive: The Home Storage Manager software will format the built-in hard drive only. To format a USB drive, connect the drive to your computer and use the disk formatting software that came with your computer.

36 Page 36 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Resetting to Factory Defaults You can reset the Home Media Network Hard Drive to its factory defaults using the Home Storage Manager or by holding the RESET button on the back panel for four seconds. All settings will be lost, but all shared folders and data will remain intact. 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the System button in the left-hand column, then click the System Tasks 4. Click the Reset button to begin the update process. When prompted, click OK to proceed. 5. If you are having trouble connecting to the drive after resetting it to factory defaults, always try following the initial setup procedures in this manual.

37 Page 37 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Updating the Firmware Iomega will occasionally release firmware updates that will increase the functionality of your Home Media Drive. To update the firmware: 1. Download the upgrade from the Iomega website to your local hard drive. 2. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 3. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 4. Click on the System button in the left-hand column, then click the System Tasks tab. 5. Click the Update button. 6. Click the Choose File button to browse your hard drive for the update file. Once you have selected your file, click the Apply button. Your Home Media Drive should reboot automatically once the firmware installation is complete. Updating the firmware may in some cases reset your Home Media Drive to its factory defaults. If you are having trouble connecting to the drive after a firmware update, always try following the initial setup procedures in this manual.

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39 Page 39 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Using the Media Server The Home Media Drive can be configured to share your media files with itunes or DLNA clients for playback on your computer, TV, or Stereo. NOTE: Iomega recommends that you enable itunes or DLNA only on shared folders where you have media. Enabling unneeded services may reduce the performance of the Home Media Drive. Sharing Your Media itunes: 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Folders button. 4. Click the itunes button next to each folder you would like to share. NOTE: It may take a few moments for your shared folder to become available to itunes, depending on the size of your media library. DLNA:

40 Page 40 of Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Folders button. 4. Click the DLNA button next to each folder you would like to share. NOTE: It may take a few moments for your shared folder to become available to your DLNA device, depending on the size of your media library. Playing Your Media itunes: 1. Configure your Home Media Drive to Share Your Media. 2. Launch itunes. 3. Open itunes Prefences. 4. Click the Sharing tab. 5. Make sure the option for Look for shared libraries is checked. 6. Click OK 7. Your Home Media Drive will appear under the SHARED section on the left-hand pane of the itunes window. DLNA: Consult the manual that came with your DLNA device for instructions on playing your media from a server.

41 Page 41 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Resetting the Media Server Database 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the System button in the left-hand column, then click the System Tasks 4. Click the Reset button to clear the itunes and DLNA media server databases. NOTE: Your Home Media Drive will be temporarily unavailable to itunes and DLNA clients while the database is recreated. This may take several minutes based on the size of your media library.

42 Page 42 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Shutting Down the Device 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the System button in the left-hand column, then click the System Tasks tab. 4. Click the Shutdown button. NOTE: The Iomega Storage Manager screen will go blank once you have pressed the Shutdown button.

43 Page 43 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Restarting the Device 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the System button in the left-hand column, then click the System Tasks tab. 4. Click the Restart button. NOTE: The Iomega Storage Manager screen will go blank once you have pressed the Restart button. Storage Manager will try to reconnect to the Home Media Drive when it has restarted. If the screen stays blank for a prolonged time, close the browser window, then select configure from the Storage Manager icon in the System Tray or Menu Bar. NOTE: It may take up to a minute for the LEDs to turn ON after restarting the device.

44 Page 44 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Manually Setting the Date and Time Network time synchronization is always enabled on the Home Media Drive; however, it is possible to set the date and time manually if network time servers are not accessible. To manually configure the date and time: 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the System button in the left-hand column, then click the Date and Time tab. 4. If your Network Time Status is currently Synchronized, delete the name of the NTP server, then click Apply. NOTE: You may want to record your NTP Server Name for future use. The default NTP server is pool.ntp.org. 5. When the Current Date options appear, use the drop-down menus to set the current date and time.

45 Page 45 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Changing the Machine Name 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the System button in the left-hand column, then click the Settings tab. 4. Update the Machine Name field. 5. Update the Description field. 6. Click Apply

46 Page 46 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Changing the Administrator Password Follow the steps below to change or create an administrator password: 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the System button in the left-hand column, then click the Settings tab. 4. Enter the current password in the Old Password field. If you are configuring the Home Media Drive for the first time, leave this field blank. 5. Enter your desired password in the New Password field 6. Verify your new password by re-entering it in the Confirm Password field. 7. Click Save Password

47 Page 47 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Adding a User In most cases it will not be necessary for you to add users. Users are only required when you have at least one shared folder set to Secure. The Iomega Home Storage Manager will automatically add a user (based on your computer account login) when it is installed. If you log into the same computer using a different account, Home Storage Manager will create a new user based on the computer account login. In some cases you may want to manually add users (for instance, if you want to connect to a secured share without installing the Home Storage Manager software). To manually add users: 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Folders button Click the Add User button. 5. Enter the name of the user you want to create. NOTE: When manually creating users, your username will need to exactly match the account login of the user's computer. Iomega Home Storage Manager uses your computer account login when it connects to Home Media Drive shared folders. 6. Enter a password for the user.

48 Page 48 of 75 NOTE: The password will not be required when you have Home Storage Manager installed, unless you are manually connecting to a share or logging in from a second computer with the same account name 7. Re-enter the password to verify spelling. 8. Click the Apply button. 9. The user will appear in the user list at the top of the screen. The Create User screen will remain open so you can add more users. Click Close to quit entering new users.

49 Page 49 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Deleting a User 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Folders button Click the Delete User button. 5. Select the users you wish to delete. 6. Click the Apply button.

50 Page 50 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Adding a Shared Folder 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Folders button. 4. Click the Add Folder button. 5. Enter the name of the folder you want to create. 6. Click the Apply button.

51 Page 51 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Customizing the Shared Folder Icon You can easily customize the shared folder icon that appears for the Home Media Drive in the Home Storage Manager application. Use the following instructions: 1. Locate the.bmp file at the root of the shared folder you want to customize. 2. Modify the.bmp file as desired. OR Replace the.bmp file with the icon file you want to use, matching the filename of the original.bmp file.

52 Page 52 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Disconnecting a USB Drive Before disconnecting a USB storage device from your computer, you should follow the safe removal process: 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Folders button in the left-hand column. 4. Click the Delete Shared Folder button next to your USB drive. If you do not see a shared folder with a name the matches the volume label of your USB drive, look for a shared folder named usb or ntfsdrive. Deleting the shared folder that represents your USB device will safely remove your drive without deleting any data. CAUTION! Make sure you are deleting the shared folder that represents your USB device. If you have accidently removed the wrong shared folder, see Recovering Lost Shared Folders. 5. You can now safely disconnect your USB device.

53 Page 53 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Recovering Lost Shared Folders If you have accidently removed a shared folder, you may be able to easily recover it if you have not formatted the disk. To recover your lost shared folder: 1. Click on the Iomega Home Storage Manager icon in the System Tray (Windows) or Menu Bar (Mac), then select your drive from the Configure submenu. 2. Enter the administrator password if you have created one, then click Log in. You will not see the password screen if you have not previously created an administrator password. By default, the administrator password is blank. 3. Click on the Folders button in the left-hand column. 4. Click the lii+ Add Shared Folder button. 5. Create a new shared folder with the exact name of the missing share. Shared folder names are case sensitive.

54 Page 54 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Sharing a USB Storage Device You can share an additional USB Storage Device simply by connecting the device to the USB port on the back of the Home Media Drive. The drive should be connected directly to the Home Media Drive and not to a USB hub. The device will be configured automatically as an unsecured shared folder. You can reconfigure this as a secure shared folder; however, you will have to do this every time the drive is connected, since you must delete the shared folder to safely remove the USB device. For information on the safe removal process, see Disconnecting a USB Drive.

55 Page 55 of 75 Using the Home Media Drive Accessing the Home Media Drive Filenaming Conventions Renaming a Disk Repairing a Disk Formatting a Disk Resetting to Factory Defaults Updating the Firmware Using the Media Server Resetting the Media Server Database Shutting Down the Device Restarting the Device Manually Setting the Date and Time Changing the Machine Name Changing the Administrator Password Adding a User Clearing a User Password Deleting a User Adding a Shared Folder Customizing the Shared Folder Icon Disconnecting a USB Drive Recovering Lost Shared Folders Sharing a USB Storage Device Sharing a USB Printer Sharing a USB Printer You can share a single USB printer simply by connecting the device to the USB port on the back of the Home Media Drive. The drive should be connected directly to the Home Media Drive and not to a USB hub. Once the printer is connected it is automatically shared. No special configuration is necessary. The printers will be shared at the location: \\<Home Media Drive address>\printer1 Connecting and disconnecting a printer causes the Home Media Drive's Samba (SMB file sharing) service to restart. When this service restarts, all current connections will be interrupted. Your computer should automatically reconnect to the share once the service has been restarted. If your connection is not restored, use the Home Storage Manager software to reconnect to the Home Media Drive. CAUTION! Do not connect or disconnect printers while the Home Media Drive is performing a data transfer. When the connection is severed, the data transfer will be interrupted and data may be lost. Adding a Printer in Windows Windows 98/Me 1. Log in to Home Storage Manager. 2. Connect the USB printer to the Home Media Drive.

56 Page 56 of Install the printer drivers on the client computer. 4. Click on the Start icon and select Printers from the Settings submenu. 5. Double click on Add Printer. 6. Click Next. 7. Select Network Printer, then click Next. 8. Enter the location of the printer \\<Home Media Drive Location>\Printer1, then click Next. 9. Follow the on-screen steps to complete the printer configuration. Windows XP/ Log in to Home Storage Manager. 2. Connect the USB printer to the Home Media Drive. 3. Install the printer drivers on the client computer. 4. Click on the Start icon and select Printers and Faxes. 5. Double click on Add a Printer. 6. Click Next. 7. Select A network printer, or a printer attached to another computer, then click Next. 8. Select Connect to this printer. You can enter the location of the printer \\<Home Media Drive Location>\Printer1 and click Next. 9. Follow the on-screen steps to complete the printer configuration. Adding a Printer in Mac OS X Mac OS X (10.3.x Panther) 1. Log in to Home Storage Manager. 2. Connect the USB printer to the Home Media Drive. 3. Install the printer drivers on the client computer.

57 Page 57 of Run Printer Setup Utility. 5. In the Printer List, click the Add button. 6. Select IP Printing from the top drop down list. 7. Select LPR/LPD from the Printer Type drop down list. 8. Enter the IP address of your Home Media Drive in the Printer Address field. 9. Enter Printer1 in the Queue Name field. 10. Select your printer from the Printer Model drop down list. 11. Click the Add button. Mac OS X (10.4.x Tiger) 1. Log in to Home Storage Manager. 2. Connect the USB printer to the Home Media Drive. 3. Install the printer drivers on the client computer. 4. Run Printer Setup Utility. 5. In the Printer List, click the Add button. 6. In the Printer Browser, Click the IP printer button. 7. Select Line Printer Daemon - LPD from the Protocol drop down list 8. Enter the IP address of your Home Media Drive in the Address field. 9. Enter Printer1 in the Queue field. 10. Select your printer from the Print Using drop down list. 11. Click the Add button. Mac OS X (10.5.x Leopard) 1. Log in to Home Storage Manager. 2. Connect a USB printer to the Home Media Drive. 3. Install the printer drivers on the client computer.

58 Page 58 of Open the Print & Fax system preference. 5. In the Printer List, click the + (add) button. 6. In the Printer Browser, Click the IP button. 7. Select Line Printer Daemon - LPD from the Protocol drop down list 8. Enter the IP address of your Home Media Drive in the Address field. 9. Enter Printer1 in the Queue field. 10. Select your printer from the Print Using drop down list. 11. Click the Add button. Adding a Printer in Linux Consult the documentation specific to your Linux distribution for instructions on setting up network printing.

59 Page 59 of 75 Troubleshooting If you encounter a problem while connecting or using your Home Media Drive, check the topics listed below for possible solutions. Click on any of the following topics to expand or close the troubleshooting information. Drive does not power on Make sure you are using the power cable that came with your drive. Ensure that it is correctly connected. Verify that the power cable is connected to the drive. Verify that the power cable is plugged into a working power outlet. Make sure the status light is on. If it is not, press and release the power button. When the status light is blue, the drive is ready to use. For more information, see Initial Setup. Drive is not recognized on your system Make sure the drive is powered on. See Connecting the Home Media Drive. Make sure you are using a functional Ethernet cable. We suggest using the Ethernet cable that shipped with your drive. Verify that the link LED on the back of the drive is on. Make sure the Ethernet cable is connected to a 10/100/1000Base-T switch, hub, or router or directly to your computer. Check all connections (power and network). Mac OS X Users: From the Finder menubar, select Go Computer. This will open a Finder window that lists all devices and network volumes connected to the Mac. How do I find the drive's IP address? Run the Home Storage Manager software. Once you have logged into the Home Media Drive, you can find your IP address by clicking Home in the left-hand pane, then clicking the Status tab.

60 Page 60 of 75 How do I find the drive if Home Storage Manager does not work? PC Users: Windows XP/2000: 1. Double click My Network Places 2. Double click Entire Network 3. Double click Microsoft Windows Network 4. Double click Workgroup Your Iomega Home Media Drive should have the name Storage by default. Windows 98/ME: 1. Double click Network Neighborhood 2. Double click Entire Network 3. Double click Workgroup Your Iomega Home Media Drive should have the name Storage by default. Mac Users: OS X, version 10.3: From the Finder menubar, select Go Network. Browse to the Home Media Drive. Mac OS X users can also use Apple's Bonjour (formerly Rendezvous) technology to discover and configure the Home Media Drive (requires 10.3 or higher). To use Bonjour: Open the Safari web browser. Click on the button. From the Collections pane on the left-hand side, select Bonjour (or Rendezvous). The Home Media Drive should appear in the Bookmark pane on the right-hand side. Double click the Home Media Drive to enter Home Storage Manager. Your Iomega Home Media Drive should have the name Storage by default. How do I change the name of my Home Media Drive? Always use Home Storage Manager to change the drive's name. Changing the name on your host computer does not change the name on the network. When you have logged into the device, click

61 Page 61 of 75 on the Settings tab located in the System area. For step-by-step instructions, see Changing the Machine Name. I changed the Network Name of the drive in Home Storage Manager and I can no longer access it on my network Your computer needs to update its list of devices on the network. There are several possible solutions: Wait 5-15 minutes until your computer automatically updates its list. Restart your computer. The restart should force your computer to update its list. On large corporate networks this may not always work. You may still be able to access the drive using the IP Address (e.g.: \\ ) until your computer automatically updates its list. See How do I find the device's IP address? I cannot connect to my Home Media Drive when running firewall software Consult your computer s firewall software documentation regarding opening appropriate ports for file / folder sharing. The following ports are associated with file sharing and server message block (SMB) communications: UDP and TCP ports 135 to 139, and port 445. I get a "Page cannot be Displayed" or a "Bad Gateway" error when I attempt to access Home Storage Manager This error is caused by the proxy settings currently enabled for your web browser. To resolve this issue, please follow the steps for your browser: Internet Explorer: 1. Open Internet Explorer. 2. From the Tools menu, select Internet Options. 3. Select the Connections Tab. 4. Select the LAN Settings button.

62 Page 62 of 75 Mozilla: If you have a proxy server enabled, either: Select Bypass proxy server for local addresses. Or Un-check the Use a proxy server for your LAN checkbox. 1. Open Mozilla. 2. From the Edit menu, select Preferences. 3. From the Advanced category, select Proxies. Safari: If you have a manual proxy server configured, either: Add the Home Media Drive's IP address to the No Proxy for list. See How do I find the device's IP address? Or Select Direct connection to the internet. 1. Open Safari. 2. From the Safari menu, select Preferences Advanced Proxies. 3. Select Change Settings. 4. Un-check the Web Proxy (HTTP) check-box. 5. Select Apply Now. For all other browsers, please consult the documentation for your browser in order to determine how to bypass your proxy server for all local addresses. When working in Home Storage Manager, I occasionally get a "Page cannot be displayed" error, or the page does not show updated information This is an issue with Internet Explorer's default caching of web pages. To resolve this issue, set Internet Explorer to always update the page: 1. Open Internet Explorer. 2. Select Tools Internet Options.

63 Page 63 of Under Temporary Internet Files, select the Settings button. 4. Set the default action for "Check for newer versions of stored pages:" to "Every visit to the page". 5. Select OK, then OK again. Why are shares disconnected when I modify users or groups? Modifying users and groups will cause the Home Media Drive's Samba (SMB file sharing) service to restart. When this service restarts, all current connections will be interrupted. Your computer should automatically reconnect to the share once the service has been restarted. If your connection is not restored, use the Home Storage Manager software to reconnect to the Home Media Drive. CAUTION! Do not create new users and groups while the Home Media Drive is performing a data transfer. When the connection is severed, the data transfer will be interrupted and data may be lost. Why are shares disconnected when I add or remove a USB device? Connecting and disconnecting a USB printer or storage device causes the Home Media Drive's Samba (SMB file sharing) service to restart. When this service restarts, all current connections will be interrupted. Your computer should automatically reconnect to the share once the service has been restarted. If your connection is not restored, use the Home Storage Manager software to reconnect to the Home Media Drive. CAUTION! Do not connect or disconnect USB devices while the Home Media Drive is performing a data transfer. When the connection is severed, the data transfer will be interrupted and data may be lost. USB printer not recognized The Home Media Drive should automatically set up a print server when a USB printer is connected. The Home Media Drive will create a queue for a single printer. 1. Make sure the USB printer is plugged into an electrical outlet or UPS and that the power is ON. 2. Make sure the USB printer is connected to a USB port on the Home Media Drive. 3. The Home Media Drive will recognize a single printer.

64 Page 64 of Follow the instructions for Sharing a USB Printer. USB storage device not recognized The Home Media Drive should automatically share a single USB mass storage device. You will need to configure the Home Media Drive to Share a USB Storage Device. 1. If the USB device requires power, make sure it is plugged into an electrical outlet or UPS and that the power is ON. 2. Make sure the USB storage device is connected to a USB port on the Home Media Drive. 3. The Home Media Drive will recognize a single USB storage device. 4. Make sure the USB Storage Device has a FAT, FAT32, or NTFS (Windows) format.

65 Page 65 of 75 How to Get Help Iomega is committed to providing excellent customer support. To meet this goal, Iomega offers a variety of support options designed to meet the needs of a wide range of users. For complete information on the support options available for your Iomega product, check our website at Please select your region carefully. Here's just some of what is available on Iomega's award-winning web support site 24 hours a day, 7 days a week: Answers to frequently asked questions (FAQs) Online help pages with troubleshooting or basic "how to" information Up-to-date Iomega software and drivers Advanced online support options, such as 1-on-1 live chat and Electronic copies of Iomega product manuals Information on telephone support options Information on advanced technical service options, such as data recovery Warranty information and product return instructions Support options available may vary depending on your region and language of choice. NOTE: Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our website or write to: Iomega Customer Service, 4059 South 1900 West, Roy, UT 84067, USA.

66 Page 66 of 75 Choose the region closest to your location: U.S., Canada, and Latin America Member nation of the European Union Europe, the Middle East, and Africa (non-eu nation) Asia-Pacific Region Japan

67 Page 67 of 75 Limited Warranty (Drives and Media) Coverage Excluded Products and Problems Remedies Obtaining Warranty Service Limitations Coverage Iomega warrants this hardware product to be free from defects in materials and workmanship for the warranty period. This non-transferable, limited warranty is only to you, the first end-user purchaser. The warranty begins on the date of purchase and lasts for the period specified below: REV, REV Pro, and Zip drives: one (1) year REV, REV Pro, and Zip disks: five (5) years Desktop Hard Drives, including Multimedia Hard Drives: one (1) year Portable Hard Drives: one (1) year Home Network Drives: one (1) year StorCenter Network Drives: one (1) year Iomega CD-RW and DVD drives: one (1) year All Iomega reconditioned products: ninety (90) days Any other Iomega hardware product unless otherwise stated: one (1) year Excluded Products and Problems This warranty does not apply to: (a) Iomega software products; (b) expendable components such as fuses or bulbs; or (c) third party products, hardware or software, supplied with the warranted product. Iomega makes no warranty of any kind on such products which, if included, are provided "AS IS." This warranty also excludes damage caused by accident, misuse, abuse, use of non-iomega approved media, exposure of media to excessive magnetic fields, or external environmental causes. Remedies Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Iomega's sole option and expense (shipping may be charged), and Iomega may use new or refurbished parts or products to do so. If Iomega is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of the original purchase price. The above is Iomega's entire obligation to you under this warranty. IN NO EVENT SHALL IOMEGA BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, USE, OR PROFITS EVEN IF IOMEGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Iomega's liability exceed the original purchase price of the drive or

68 Page 68 of 75 the media disk. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Obtaining Warranty Service You must notify Iomega within the warranty period to receive warranty service. Just as technology and market conditions vary, Iomega s specific customer support policies (including fees for services) and procedures change over time. To obtain information about Iomega's current policies or warranty service, please visit our website at or write to: Iomega Customer Service, 4059 South 1900 West, Roy, UT 84067, USA. Limitations THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. To the extent permitted by applicable law, IOMEGA SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied warranty required by applicable law shall be limited in duration to the express warranty term. Some jurisdictions do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction. Any suit for breach of any warranty on your product must be filed within one (1) year of the first date the suit could have been brought.

69 Page 69 of 75 Limited Warranty, European Union (Drives and Media) Coverage Excluded Products and Problems Additional Excluded Problems for NAS (Network Attached Storage) Products Remedies Obtaining Warranty Service Limitations Coverage Iomega warrants this hardware product to be free from defects in materials and workmanship for the warranty period. This non-transferable, limited warranty is only to you, the first end-user purchaser. The warranty begins on the date of purchase and lasts for the period specified below: REV, REV Pro, and Zip drives: two (2) years REV, REV Pro, and Zip disks: five (5) years Desktop Hard Drives, including Multimedia Hard Drives: two (2) years Portable Hard Drives: two (2) years Home Network Drives: two (2) years StorCenter Network Drives: two (2) years Iomega CD-RW and DVD drives: two (2) years Any other Iomega hardware product unless otherwise stated: two (2) years Excluded Products and Problems This warranty does not apply to: (a) Iomega software products; (b) expendable components such as fuses or bulbs; or (c) third party products, hardware or software, supplied with the warranted product. Iomega makes no warranty of any kind on such products which, if included, are provided "AS IS." This warranty also excludes damage caused by accident, misuse, abuse, use of non-iomega supplied or approved media, exposure of media to excess magnetic fields, or external environmental causes. Additional Excluded Problems for NAS (Network Attached Storage) Products With respect to NAS products, this warranty also does not apply to: (a) any improper use and/or application of the NAS product, including any non-observance of instructions given in the owner's manual and/or service manual by any person including, without limitation, application of abnormal shock, improper supply voltage, exposure to abnormal temperature or improper handling of the NAS product; or (b) any alteration, change, modification or repair made on the NAS product by any party other than Iomega or its authorized service centers. Remedies Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Iomega's sole option and expense (shipping may be charged), and Iomega may use new or refurbished parts or products to do so. The replaced part/product will be warranted for the remainder of the original warranty or three (3) months from the date of shipment of such

70 Page 70 of 75 parts/products, whichever is longer. If Iomega is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of the original purchase price. The above is Iomega's entire obligation to you under this warranty. IN NO EVENT SHALL IOMEGA BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, USE, OR PROFITS EVEN IF IOMEGA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event shall Iomega's liability exceed the original purchase price of the drive or the media disk. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Obtaining Warranty Service You must notify Iomega within the warranty period to receive warranty service. Contact Information for Iomega Customer Service can be obtained on our Support website at If the Iomega representative determines your product is eligible for warranty service, you will be required to return it to Iomega, along with proper identification, a return authorization number provided by the representative, and proof of purchase. Iomega will not protect, recover, or return data during warranty service so you should duplicate your data before shipment. Just as technology and market conditions vary, Iomega s specific customer support policies (including fees for services) and procedures change over time. To obtain information about Iomega's current policies or warranty service, please visit our website at or write to: Iomega Customer Service, 4059 South 1900 West, Roy, UT 84067, USA. Limitations THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. To the extent permitted by applicable law, IOMEGA SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Any implied warranty required by applicable law shall be limited in duration to the express warranty term. Some jurisdictions do not allow disclaimers of implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from jurisdiction to jurisdiction. Any suit for breach of any warranty on your Product must be filed within 1 year of the first date the suit could have been brought. This warranty contains information on the support options available at the time it was prepared. For up-to-date support information, please contact the Iomega website at

71 Page 71 of 75 Regulatory Information FCC (United States) The computer equipment described in this manual generates and uses radio frequency (RF) energy. If the equipment is not installed and operated in strict accordance with the manufacturer's instructions, interference to radio and television reception might result. Tested To Comply With FCC Standards For Home or Office Use This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Part 15, Class B, of the FCC Rules, is designed to provide reasonable protection against radio and television interference in a residential installation. Although the equipment has been tested and found to comply with the allowed RF emission limits, as specified in the above cited Rules, there is no guarantee that interference will not occur in a particular installation. Interference can be determined by turning the equipment off and on while monitoring radio or television reception. The user may be able to eliminate any interference by implementing one or more of the following measures: Reorient the affected device and/or its receiving antenna. Increase the distance between the affected device and the computer equipment. Plug the computer and its peripherals into a different branch circuit from that used by the affected device. If necessary, consult an experienced radio/television technician for additional suggestions. NOTE: Changes or modifications to the electronics or enclosure of this product must be expressly approved by Iomega; otherwise, the user's authority to operate this product might be voided by the FCC. Canadian Verification This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003, Class B). CE (European Community)

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