Graduate Studies Office

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1 Graduate Studies Office Strategic Plan

2 who we are the graduate StudieS Office is an academic SuPPOrt unit; it has five functional areas that SuPPOrt graduate StudieS at the university Of WaterlOO:» academic and enrolment records» admissions» Communications and recruitment» Financial aid and awards» Systems The associate Provost, Graduate Studies provides oversight of the Graduate Studies office along with leadership to enable the University to achieve the highest possible standards in graduate studies. The Graduate Studies office works in partnership with the University s Faculties and departments, who propel the academic mission of the University; as well as the Graduate Student association, the official group representing graduate students at the University of waterloo. The Graduate Studies office also works with other support units at waterloo to provide the best graduate student experience and to realize the academic mission.

3 The six priority areas identified within the Graduate Studies office Strategic Plan build upon our foundational culture of collaboration and look toward the future to pursue new innovative opportunities, partnerships and initiatives. The Graduate Studies office Strategic Plan, and the business processes that operationalize the plan, directly support the University s Strategic Plan which highlights the importance of graduate studies at waterloo. vision The Graduate Studies office will collaboratively advance innovative business processes to support the graduate community and achieve the University s goals. mission To support excellence in graduate education through leadership, collaboration and shared expertise.

4 STraTeGiC PrioriTieS, GoalS 4 1cOmmunicatiOnS/cOllabOratiOn/ marketing/recruitment goal» Develop university-wide marketing, recruitment and communication strategies for graduate studies To achieve this goal, we aim to work with our partners to:» Develop communication plans aligned with strategic priorities (University/ Faculty/Graduate Studies office)» Develop partner and media engagement strategies (e.g. Three minute Thesis Competition, funding announcements)» Develop a central marketing and recruitment strategy to promote graduate studies at the University of waterloo» Develop a communication strategy for the various stages of enrolment management, e.g. inquiry, admission, funding, enrolment and graduation 2 3» Provide central marketing leadership to support online graduate program growth admissions internationalization goal» Reduce university-wide goal» Develop an internationalization processing times for graduate strategy for graduate studies, to align with, admissions and improve yields and support the institutional approach To achieve this goal, we aim to work To achieve this goal, we aim to work with our partners to: with our partners to:» establish university-wide deadlines for graduate admission recommendations» Develop a strategy and implementation plan to provide skills, knowledge and expertise to graduate admission stakeholders» establish a University of waterloo Graduate Studies online application for admission» increase recruitment and admission of excellent students with external scholarships or sponsorship from their home country» offer more opportunities for joint degree programs and cotutelle agreements, where appropriate and in alignment with the University Strategic Plan» establish more concise guidelines and resources on international education systems, agreements and procedures for applicants and departments

5 graduate financial SuPPOrt goal» Improve graduate financial goal» Continue to use technology support and business processes technology5 to improve business processes and objectives To achieve this goal, we aim to work with our partners to:» make the business processes for scholarship and awards more transparent for graduate studies stakeholders» Collaborate with campus partners to develop online applications for all internal awards» Continue to assess graduate student financial support and advocate for improvements where possible To achieve this goal, we aim to work with our partners to:» Find business solutions using delivered functionality (e.g. Quest, onbase, and Drupal)» review business processes and determine opportunities to automate» improve technical and functional expert resources within the Graduate Studies office» Formalize projects for technology improvements through consultation with stakeholders 6reSOurceS goal» Continue to improve Graduate Studies Office infrastructure, workforce skills and work environment To achieve this goal, we aim to work with our partners to:» Determine talent requirements, professional and skills development opportunities; establish career paths where possible» establish a cross-training program for shared resources during peak periods to manage mandated processing times» organize Graduate Studies office staff resources to accomplish strategic goals» attain additional space to accommodate staff in appropriate work settings» improve visitor/client space for on-site services including reception and meeting space graduate StudieS Office Strategic Plan GraDUaTe STUDieS office

6 Core values GraDUaTe STUDieS at a glance» integrity» respect» accountability» Collaboration» innovation» leadership» inclusivity» Transparency» Commitment 33,042 graduate degrees conferred 180+ graduate programs 37% $65M international students from 94 countries scholarships, awards and bursaries 9,500 applications from 134 countries 27 staff 3,157,517 website views 5,320 graduate students uwaterloo.ca/graduate-studies C004843

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