Business Analytics and Data Warehousing in Higher Education

Size: px
Start display at page:

Download "Business Analytics and Data Warehousing in Higher Education"

Transcription

1 WHITE PAPER Business Analytics and Data Warehousing in Higher Education by Jim Gallo

2 Table of Contents Introduction...3 Business Analytics and Data Warehousing...4 The Role of the Data Warehouse...4 Big Data in Higher Education...5 Best Practices for Defining Key Performance Indicators...5 KPIs and Metrics for Higher Education ICC White Paper

3 Introduction The path forward for colleges and universities interested in successfully implementing a world class business analytics solution is based on satisfying the needs of all constituencies Administration and Finance, Workforce and Development, and Academic and Student Affairs, to name a few. These needs must be encapsulated in a holistic approach that first considers vision and strategy, secondly, the appropriate architectural foundation, and then, and only then, tools and technology. By first articulating the vision and identifying the business needs, colleges and universities are in a position to compare and contrast the available options; which might include building upon an existing data warehouse, starting from scratch and/or utilizing new or existing tools. ICC s philosophy of strategy before structure means that the solution is governed by a purposeful roadmap. s s s Vision Goals Strategy Architecture Tools Requirements Sample Vision Statement: We will become a better organization by fostering student success through improved graduation rates, career preparation and by becoming a valued resource of labor. We will seek to improve in all areas so that our students are seen as performing better than students from other colleges and universities. We will strive to keep tuition low in order to allow as many students as possible to receive a quality education without cost becoming an impediment. Exhibit 1: Roadmap By taking this approach, colleges and universities can be assured that its choices will support everyone s needs, accommodate content from all operational systems, and will remain adaptive and flexible enough to meet future requirements that may not exist today. The desire for more information needed to improve academic analytics may be driven by: Assessment Accreditation State and federal regulations Increased competition How colleges and universities utilize their resources is critical to accountability alumni want to know that the institution is making strategically sound decisions that are in everyone s best interest. A vision statement is often used to promote dialogue around the analytics agenda or around the university as a whole. Using the vision statement as a guide, KPIs might be built around the following goal statements: Enhance teaching, learning and research Engage with the professions and professional life Build partnerships and pathways with business and government Improve outcomes for students and staff Strengthen the enterprise and the resource base Costs 3 ICC White Paper

4 Some of the major benefits a digital dashboard can provide include: Enabling administrators and campus executives to better support the education process by accurately compiling, analyzing and reporting information across systems to internal and external decisionmakers Empower faculty with the information they need to create the best learning environment for all students Provide the right information at the right time to the right audience Maximize the availability of information to all levels of the organization: Executive levels receive performance data Management levels receive trend and summary data Staff levels receive detailed data Facilitate seamless processes to support the full life cycle of student administration Enable campus executives and administrators to track and monitor campus KPIs in order to establish, improve and align them with the mission Promote and improve the institution s reputation through better marketing using the most current and accurate data available From the vision and goals, specific KPIs can be built (delivered through scorecards) that provide insights that are critical to the success of the institution. Examples of higher education core indicators might include: Student Success Transfer Preparation Workforce Development Research Finance Donor Contributions Student Satisfaction Rate KPIs/scorecards/dashboards driven from business requirements will allow the organization to: Set performance goals and track performance indicators Easily spot trends Establish measurements and criteria for monitoring progress Design and print charts and reports Evaluate and understand the health of the institution Identify operational efficiencies Track regulatory requirements Business Analytics and Data Warehousing Like other industries, colleges and universities are adopting digital dashboards and a Business Analytics (BA) system to gain an understanding of the strategic impacts of decisions and assumptions made in order to drive institutional excellence. When coupled with tactical information of day-to-day operations related to recruiting, enrollment, confidential student information, finance, alumni, etc., campus executives can be more nimble in their decision-making. Analytics are essential to portraying critical performance information to those who need it, when it s needed and in a form that is easy to understand. The Role of the Data Warehouse The data warehouse and the analytics platform go hand-in-hand with the design requirements of a digital dashboard for Higher Education. The data warehouse provides a platform to store campus-wide information from multiple operational and external systems. In order to store vast amounts of historical data electronically and to facilitate reporting and analysis work, institutions can develop the proper data warehousing architecture which may very well involve building upon the one that already exists. Analytics applications rely on data warehouses as they function as repositories of data designed to support an organization s decision-making process. The information populated on digital dashboards is built from data warehouses. Your data warehouse can assume a strategic role by addressing these challenges: 1. Storing enterprise-wide information, independent of source system 2. Delivering near real-time data without impacting operational systems 3. Providing transparent access to systems that contain business-critical data 4. Organizing data for analysis and reporting rather than for transactional processing Data warehouses are optimized for speed of data retrieval, so even for the largest databases, retrieval speed is not a major concern. Multi-dimensional modeling and denormalized data are key factors that contribute to the fast and efficient performance of a data warehouse that directly expedites the data population on a digital dashboard. 4 ICC White Paper

5 Big Data in Higher Education Big data is the fine-grained information about student experiences, organizational processes, and emergent trends generated as students and faculty conduct normal activities. The organization of this data serves as a rich source of business analysis to improve performance, understand your brand reputation, and point to new opportunities. The era of big data has arrived in higher education as IT becomes increasingly embedded in the processes that comprise going to college, such as course enrollment, classroom instruction, and student services. Of equal value, data about student journeys, successes, and failures can be captured to improve both individual and collective outcomes across all of higher education when provided back to students in useful ways. In the age of Twitter and Facebook how the university is being represented by students and alumni can be a determinant in the choices a prospective student makes and whether alumni will continue to provide financial support. Embedding big data in analytical solutions is quickly becoming a business imperative for colleges and universities. Best Practices for Defining Key Performance Indicators KPIs represent the vital signs of the institution s performance against a predefined benchmark. They form a balanced scorecard that give a strong indication of the institution s health and progress. KPIs are always associated with a list of measures that scale the school s performance. They are defined in a top-down manner and the lowest levels roll up seamlessly to the top-level KPIs. Thus, KPIs are directly derived from key focus areas that align with the institution s vision and mission, and they aid it in achieving its goals. Accordingly, development of a set of Key Performance Indicators should follow these guidelines: Do not confuse the number of indicators with their usefulness in decision-making. A greater number of indicators does not necessarily result in more or better information. Address issues of validity and reliability when creating indicators. Do they actually measure what you intend them to? Should you compare the results to those of other institutions and systems? If so, can you qualify your comparisons by identifying institutions and systems that are comparable in vision, mission and experience with assessment? Be sure to clarify how the indicators will be used. Recognize the different purposes inherent in public accountability and institutional improvement agendas. Develop performance indicators that represent all aspects of the institution. Use a variety of methods, both qualitative and quantitative, to capture, analyze and report your findings. Link performance indicators to institutional processes to improve performance and inform decision-making. Communicate clearly with all relevant constituencies internal and external concerning the goals, development, and reporting of data related to performance indicators. Ensure that all stakeholders are included in and participate in the development process 5 ICC White Paper

6 KPIs and Metrics for Higher Education KPIs and metrics can be broken into common themes or subjects. The following KPIs are commonly used in colleges and universities. Admissions and Enrollment Admissions over time, by gender, by ethnicity, etc. International admissions Prospective students Applications for enrollment submitted Applications reviewed Applications accepted Applicant deposits Projected admissions Annual admittance scores (GPA, SAT, ACT) Admissions by college or major Auxiliary Services Total Daily Sales Sales by Service or Item Total Customers Short Value Coupons Applied Class Registration Registration by Subject Registration by Gender Registration by Age Registration by Ethnicity Registration by Title Class/Classroom Fill Rates Gender distribution within courses Age distribution within courses Ethnicity distribution within courses Course Outcomes Class Average Grades Course Dropout Rate Tutors Utilized Passing Grades Dean s List Graduate Placement Workforce Degree Granted and Production Rate Workforce Degree Production Placement Rate In Field Placement Rates FTE and Headcounts License and Certification Pass Rates Market Penetration Financials Program Funding Marketing for Donations Scholarship Funds Revenue Breakdown Source of Donations Graduation Rates First-Time, Full-Time Graduation First-Time, Full-Time Graduation Percentages First-Time, Full-Time Persistence Rates First-Time, Part-Time Graduation First-Time, Part-Time Graduation Percentages First-Time, Part-Time Persistence Rates Transfer Degrees Granted Transfer Degree Production Persistence Rates Human Resources Tenure (longevity) Turnover Earnings Benefits Evaluation Scores Attendance Faculty to Student Ratios Administration to Student Ratios Costs (faculty and administration) vs. Student Population Costs vs. Total Budget Measures (faculty-specific) apply same metrics for Course Outcomes for each faculty member/faculty group as well as student and faculty evaluation scores. If you re seeking a partner who can assist with turning your vision into a reality, then ICC stands ready to support you. With nearly 100 satisfied clients and 140+ professionals, ICC s Business Analytics group is second to none. ICC brings the processes, tested methodologies and experience to enable you to implement impactful analytics solutions. We are more than willing to transfer this knowledge to you so that you can create an organic and sustainable capability. It is ICC s sincerest hope that the white paper will help foster communication and dialogue among all stakeholders and will help you to determine the appropriate path forward. We wish you well! For more information: Theresa Hodgson Marketing Director (614) x106 Jim Gallo National Director, Business Analytics (614) x192 6 ICC White Paper

7 About Information Control Corporation ICC is a leader in enterprise technology services. We take a responsible, long term approach to our relationships and resources, investing in our talent so they remain the best in the industry. We collaborate with our clients to identify opportunities to improve operational efficiency and increase customer value while mitigating risk. Then, we envision innovative business-critical solutions using ingenuity, acumen and emerging technologies. With our proven approaches that utilize rigorous design, delivery and management methods, we deliver high-quality solutions that enable our clients to effectively manage their business and sustain competitive advantage. We serve our clients, our community and our country by keeping jobs in the United States and by employing and training leaders who work hard to strengthen our American economy. ICC is one of the largest privately held IT services providers in the Midwest. Our largescale project work addresses business issues in Information Technology for government agencies and national companies such as Nationwide, Abercrombie & Fitch and Cardinal Health. For more information about ICC services, contact us at , or visit us at ICC, 2500 Corporate Exchange, Suite 300, Columbus, OH With over 500 consultants and supporting staff, ICC makes use of teaming opportunities to blend experienced consultants in each competency with new talent. Combining blended rates, automated development procedures and industry recognized development methodologies, and our personal attention to clients, results in ICC placing as one of the most respected and cost-effective services practices in the Information Technology space. Copyright Information Control Corporation TL /23/13

Information Technology Strategic Plan 2014-2017

Information Technology Strategic Plan 2014-2017 Information Technology Strategic Plan 2014-2017 Leveraging information technology to create a competitive advantage for UW-Green Bay Approved December 2013 (Effective January 2014 December 2017) Contents

More information

Commission on Peer Review and Accreditation

Commission on Peer Review and Accreditation Commission on Peer Review and Accreditation Network of Schools of Public Policy, Affairs, and Administration ACCREDITATION STANDARDS For Master s degree programs Adopted October 16, 2009 at the NASPAA

More information

Online Schools of Public Health and Public Health Programs *

Online Schools of Public Health and Public Health Programs * Online Schools of Public Health and Public Health Programs * This paper addresses a specific audience: online schools of public health (SPH) and public health programs (PHP). For the purpose of this paper,

More information

Tallahassee Community College Foundation College Innovation Fund. Program Manual

Tallahassee Community College Foundation College Innovation Fund. Program Manual Tallahassee Community College Foundation College Innovation Fund Program Manual REVISED JUNE 2015 TCC Foundation College Innovation Fund Page 2 Table of Contents INTRODUCTION & OVERVIEW... 3 PURPOSE...

More information

College of Charleston Assessment Template. Please copy completed form into Compliance Assist. Thank You.

College of Charleston Assessment Template. Please copy completed form into Compliance Assist. Thank You. College of Charleston Assessment Template Please copy completed form into Compliance Assist. Thank You. Date form Completed: 10-27-11 Program Name and Type: Division of Enrollment Planning (Admissions,

More information

Graduate Student Data Collection and Reporting: Strategies for Maintaining Consistency Across Departments

Graduate Student Data Collection and Reporting: Strategies for Maintaining Consistency Across Departments Graduate Student Data Collection and Reporting: Strategies for Maintaining Consistency Across Departments Custom Brief August 18, 2010 RESEARCH ASSOCIATE Sarah Moore RESEARCH MANAGER Aashna Kircher TABLE

More information

Fiscal Year 2016 Strategic Planning Document

Fiscal Year 2016 Strategic Planning Document Fiscal Year 2016 Strategic Planning Document Board Planning Meeting June 30, 2015 Summary Kalamazoo Valley Community College (KVCC) will continue to be a leading community college in the state of Michigan.

More information

UNIVERSITY OF MIAMI SCHOOL OF BUSINESS ADMINISTRATION MISSION, VISION & STRATEGIC PRIORITIES. Approved by SBA General Faculty (April 2012)

UNIVERSITY OF MIAMI SCHOOL OF BUSINESS ADMINISTRATION MISSION, VISION & STRATEGIC PRIORITIES. Approved by SBA General Faculty (April 2012) UNIVERSITY OF MIAMI SCHOOL OF BUSINESS ADMINISTRATION MISSION, VISION & STRATEGIC PRIORITIES Approved by SBA General Faculty (April 2012) Introduction In 1926, we embarked on a noble experiment the creation

More information

GOAL I - Help students successfully obtain their diverse educational goals

GOAL I - Help students successfully obtain their diverse educational goals IOWA VALLEY COMMUNITY COLLEGE DISTRICT STRATEGIC AGENDA 2010 2013 MISSION: Iowa Valley Community College District is committed to providing quality learning experiences, ensuring student success, responding

More information

Since the 1990s, accountability in higher education has

Since the 1990s, accountability in higher education has The Balanced Scorecard Beyond Reports and Rankings More commonly used in the commercial sector, this approach to strategic assessment can be adapted to higher education. by Alice C. Stewart and Julie Carpenter-Hubin

More information

Idaho State University Strategic Plan. Mapping Our Future: Leading in Opportunity and Innovation. 2012-2015 Executive Summary

Idaho State University Strategic Plan. Mapping Our Future: Leading in Opportunity and Innovation. 2012-2015 Executive Summary Idaho State University Strategic Plan Mapping Our Future: Leading in Opportunity and Innovation 2012-2015 Executive Summary 1 Idaho State University 2011-2015 Strategic Plan Vision Idaho State University

More information

Journey to Excellence

Journey to Excellence STRATEGIC PLAN: 2010-2015 Journey to Excellence Henry W. Bloch School of Business and Public Administration University of Missouri Kansas City SEPTEMBER 2010 TABLE OF CONTENTS Preface... 3 Where We Are

More information

NAAS - inacol Standards for Quality Online Programs

NAAS - inacol Standards for Quality Online Programs NAAS - inacol Standards for Quality Online Programs Institutional Standards Institutional standards address the organization's vision, mission, philosophy and beliefs. The institutional standards define

More information

HOW TO BECOME A WIZARD OF UNDERGRADUATE AND GRADUATE ADMISSIONS FOR NURSING

HOW TO BECOME A WIZARD OF UNDERGRADUATE AND GRADUATE ADMISSIONS FOR NURSING HOW TO BECOME A WIZARD OF UNDERGRADUATE AND GRADUATE ADMISSIONS FOR NURSING Five Best Practices for Admissions Officers and Enrollment Management Professionals Opportunities For Improving the Admissions

More information

Strategic Plan 2011-2016

Strategic Plan 2011-2016 Strategic Plan 2011-2016 Strategic Plan 2011-2016 MISSION Luzerne County Community College provides excellence in education, fosters student success in achievement of goals, and positively impacts Luzerne

More information

PASADENA CITY COLLEGE

PASADENA CITY COLLEGE PASADENA CITY COLLEGE EDuCATIONAL MASTER PLAN PCC PROUD PAST GLOBAL FUTURE PROUD PAST, GLOBAL FUTURE The purpose of our Educational Master Plan (EMP) is to guide the college s transformation to educate

More information

University of Regina Data Governance Model and Reporting Technologies Steering Committee Workshop. August 20, 2014 DRAFT

University of Regina Data Governance Model and Reporting Technologies Steering Committee Workshop. August 20, 2014 DRAFT University of Regina Data Governance Model and Reporting Technologies Steering Committee Workshop August 20, 2014 DRAFT Agenda for today Introductions, background and a brief overview of the deliverables

More information

SCHOOL OF BUSINESS STATE UNIVERSITY OF NEW YORK AT NEW PALTZ

SCHOOL OF BUSINESS STATE UNIVERSITY OF NEW YORK AT NEW PALTZ SCHOOL OF BUSINESS STATE UNIVERSITY OF NEW YORK AT NEW PALTZ Five-Year Strategic Plan Revised June 1, 2008 by Chih-Yang Tsai, Associate Dean This strategic plan for the School of Business is the result

More information

Strategic Plan 2020 revision 2013

Strategic Plan 2020 revision 2013 Strategic Plan 2020 REVISION 2013 Strategic Plan 2020 REVISION 2013 Table of Contents Mission, Vision and Core Values 4 Message from the Chancellor 5 Strategic Plan 2020 7 Strategic Goals 8 Strategic

More information

Strategic Enrollment Management Plan 2015 2018. Recruitment Retention Student Success

Strategic Enrollment Management Plan 2015 2018. Recruitment Retention Student Success Strategic Enrollment Plan 2015 2018 Recruitment Retention Student Success *Adopted Fall 2015 STRATEGIC ENROLLMENT MANAGEMENT PLAN 2015-2018 Overview Vision Monroe County Community College will be an innovative

More information

Guidelines for the Review of Graduate Programs

Guidelines for the Review of Graduate Programs Guidelines for the Review of Graduate Programs Spring 2011 The Council of Graduate Schools is the only national organization in the United States that is dedicated solely to the advancement of graduate

More information

IDAHO STATE BOARD OF EDUCATION CY2015-2019 FY2016-2020 Strategic Plan An Idaho Education: High Potential High Achievement

IDAHO STATE BOARD OF EDUCATION CY2015-2019 FY2016-2020 Strategic Plan An Idaho Education: High Potential High Achievement IDAHO STATE BOARD OF EDUCATION CY2015-2019 FY2016-2020 Strategic Plan An Idaho Education: High Potential High Achievement VISION The State Board of Education envisions an accessible, affordable, seamless

More information

California State Polytechnic University, Pomona University Strategic Plan 2011 2015

California State Polytechnic University, Pomona University Strategic Plan 2011 2015 California State Polytechnic University, Pomona University Strategic Plan 2011 2015 Introduction On the threshold of its 75 th anniversary, California State Polytechnic University, Pomona, is positioned

More information

Key Elements for Building and Implementing an Enrollment Plan

Key Elements for Building and Implementing an Enrollment Plan E nrollment Management: Key Elements for Building and Implementing an Enrollment Plan This article provides the basic elements for constructing a comprehensive enrollment management plan. While enrollment

More information

The Graduate School STRATEGIC PLAN 2007-2016

The Graduate School STRATEGIC PLAN 2007-2016 The Graduate School STRATEGIC PLAN 2007-2016 Table of Contents Page 1. Introduction 4 2. The Graduate School s Mission, Vision and Core Values.. 5 3. Strategic Advantages. 6 4. Strategic Challenges.. 7

More information

ST. LAWRENCE COLLEGE BUSINESS PLAN 2015-2016

ST. LAWRENCE COLLEGE BUSINESS PLAN 2015-2016 ST. LAWRENCE COLLEGE BUSINESS PLAN 2015-2016 LETTER FROM THE PRESIDENT AND CEO /// The first year of our Strategic Plan, Our Future, is now complete and we are already seeing the positive impact of the

More information

Council for Accelerated Programs

Council for Accelerated Programs CAP - Page 1 Model for Good Practice in Accelerated Programs in Higher Education Council for Accelerated Programs In this day of multiple delivery methods, the use of time alone to document achievement

More information

SJSU WSCUC COMPLIANCE CHECKLIST 2014

SJSU WSCUC COMPLIANCE CHECKLIST 2014 SJSU WSCUC COMPLIANCE CHECKLIST 2014 CFRs CFR Wording Documents Required SJSU Source 1.1 1.2 1.3 1.4 1.5 1.6. The institution s formally approved statements of purpose are appropriate for an institution

More information

ORGANIZATION DESCRIPTION

ORGANIZATION DESCRIPTION ORGANIZATION DESCRIPTION St. Catherine University (SCU) is the most racially diverse of all ranked Minnesota colleges and universities and the most economically diverse of top-ranked schools in the region.

More information

School of Accounting Florida International University Strategic Plan 2012-2017

School of Accounting Florida International University Strategic Plan 2012-2017 School of Accounting Florida International University Strategic Plan 2012-2017 As Florida International University implements its Worlds Ahead strategic plan, the School of Accounting (SOA) will pursue

More information

Plan 2016 The Strategic Plan of University Advancement NC State University

Plan 2016 The Strategic Plan of University Advancement NC State University Plan 2016 The Strategic Plan of University Advancement NC State University Introduction Higher education across the country is under enormous pressure to change. This pressure is especially acute for public

More information

Achievement, Innovation, Community: The University of Baltimore Strategic Plan 2014-17

Achievement, Innovation, Community: The University of Baltimore Strategic Plan 2014-17 Achievement, Innovation, Community: The University of Baltimore Strategic Plan 2014-17 Mission The University of Baltimore provides innovative education in business, public affairs, the applied liberal

More information

Academic Analytics: The Uses of Management Information and Technology in Higher Education

Academic Analytics: The Uses of Management Information and Technology in Higher Education ECAR Key Findings December 2005 Key Findings Academic Analytics: The Uses of Management Information and Technology in Higher Education Philip J. Goldstein Producing meaningful, accessible, and timely management

More information

Competency Requirements for Executive Director Candidates

Competency Requirements for Executive Director Candidates Competency Requirements for Executive Director Candidates There are nine (9) domains of competency for association executives, based on research conducted by the American Society for Association Executives

More information

UWG Vision Statement: UWG aspires to be the best comprehensive university in America sought after as the best place to work, learn and succeed!

UWG Vision Statement: UWG aspires to be the best comprehensive university in America sought after as the best place to work, learn and succeed! 1 UWG Vision Statement: UWG aspires to be the best comprehensive university in America sought after as the best place to work, learn and succeed! Strategic Imperative #1: Student Success Enhanced Learning,

More information

REGIONAL CAMPUS CLUSTER (RCC)

REGIONAL CAMPUS CLUSTER (RCC) REGIONAL CAMPUS CLUSTER (RCC) Strategic Plan (RCC) The Ohio State University 2011-2016 Table of Contents Overview... 1 Strategic Scan... 3 Achieving our Objectives... 7 Measuring our Performance... 10

More information

Getty College of Arts and Sciences Strategic Plan, 2011-16

Getty College of Arts and Sciences Strategic Plan, 2011-16 Getty College of Arts and Sciences Strategic Plan, 2011-16 Mission The Getty College of Arts and Sciences provides a broad-based education that fosters innovative problem-solving skills and teaches students

More information

Global Futures INTERNATIONALISING UWS 2015-2020

Global Futures INTERNATIONALISING UWS 2015-2020 Global Futures INTERNATIONALISING UWS 2015-2020 Alignment of Global Futures: Internationalising UWS 2015-2020 to Securing Success A vibrant researchled University with regional, national and global impact

More information

IBM Business Analytics for Higher Education. 2012 IBM Corporation

IBM Business Analytics for Higher Education. 2012 IBM Corporation IBM Business Analytics for Higher Education The external pressures on higher education institutions aren t subsiding Expectation of improved student performance Complex operations Lack of decision-quality

More information

Use Data to Advance Institutional Performance

Use Data to Advance Institutional Performance Use Data to Advance Institutional Performance Published: September 2014 For the latest information, please see www.microsoft.com/education Facing Increasing Demands for Accountability... 1 Developing a

More information

2007 & 2008 Dennis L. Bolles and Darrel G. Hubbard 1

2007 & 2008 Dennis L. Bolles and Darrel G. Hubbard 1 Achieving the Power of Enterprise-Wide Project Management Dennis L. Bolles, PMP, President DLB Associates, LLC Darrel G. Hubbard, PE, President D.G.Hubbard Enterprises, LLC Project Management Is a Business

More information

PhD: Developing Leadership in Social Work Theory, Research, and Teaching

PhD: Developing Leadership in Social Work Theory, Research, and Teaching PhD: Developing Leadership in Social Work Theory, Research, and Teaching # 9 RANKED SCHOOL OF SOCIAL WORK IN AMERICA (#1 IN OHIO), BY U.S. NEWS AND WORLD REPORT 1 ST PROFESSIONAL SOCIAL WORK GRADUATE SCHOOL

More information

ASAE s Job Task Analysis Strategic Level Competencies

ASAE s Job Task Analysis Strategic Level Competencies ASAE s Job Task Analysis Strategic Level Competencies During 2013, ASAE funded an extensive, psychometrically valid study to document the competencies essential to the practice of association management

More information

Northwest Louisiana Technical College Mission, Vision, and Values Statements

Northwest Louisiana Technical College Mission, Vision, and Values Statements Northwest Louisiana Technical College Mission, Vision, and Values Statements Mission Northwest Louisiana Technical College is an institution of higher education established to provide the citizens of northwest

More information

Accenture Sustainability Performance Management. Delivering Business Value from Sustainability Strategy

Accenture Sustainability Performance Management. Delivering Business Value from Sustainability Strategy Accenture Sustainability Performance Management Delivering Business Value from Sustainability Strategy Global executives are as committed as ever to sustainable business. Yet, executing a sustainability

More information

AQIP The Overview. Through this commitment, Allen County Community College shall:

AQIP The Overview. Through this commitment, Allen County Community College shall: AQIP The Overview The Overview: contains the College Vision Statement, Mission Statement, history, location, control, status, and answers to nine items reflecting the nine AQIP categories. In the Overview,

More information

The University of Texas at San Antonio. Business Affairs 2016 STRATEGIC PLAN 2007-2016 December 2007

The University of Texas at San Antonio. Business Affairs 2016 STRATEGIC PLAN 2007-2016 December 2007 The University of Texas at San Antonio Business Affairs 2016 STRATEGIC PLAN 2007-2016 December 2007 Table of Contents Page 1. Introduction... 3 2. Business Affairs Mission, Vision and Core Values 3 3.

More information

Review of the M.A., M.S. in Psychology 42.0101

Review of the M.A., M.S. in Psychology 42.0101 Review of the M.A., M.S. in Psychology 42.0101 Overview of the program. The M.A., M.S. in Psychology program is housed in the Department of Psychology within the College of Arts and Sciences. Other programs

More information

Evaluation of Undergraduate Academic Programs. Self-Study Guidelines

Evaluation of Undergraduate Academic Programs. Self-Study Guidelines Evaluation of Undergraduate Academic Programs Self-Study Guidelines Office of the Provost Fall 2009 Purpose This guide is designed to support academic unit efforts to evaluate undergraduate academic programs

More information

strategic workforce planning: building blocks to success

strategic workforce planning: building blocks to success strategic workforce planning: building blocks to success Foreword by Tom Kaminsky The ability to attract and retain people with valuable skills that meet business objectives is vital for companies seeking

More information

Strategic Plan 2013-2015. The College of Business Oregon State University. Strategic Plan. Approved June 2012 Updated June 2013 Updated June 2014

Strategic Plan 2013-2015. The College of Business Oregon State University. Strategic Plan. Approved June 2012 Updated June 2013 Updated June 2014 The College of Business Oregon State University Strategic Plan Approved June 2012 Updated June 2013 Updated June 2014 1 The College of Business Oregon State University Vision Developing professionals who

More information

SOFTWARE, STRATEGIES, & SERVICES

SOFTWARE, STRATEGIES, & SERVICES SOFTWARE, STRATEGIES, & SERVICES for higher education SOLUTIONS OVERVIEW SINGULAR FOCUS For over four decades, Jenzabar has been dedicated to helping colleges and universities across the world thrive.

More information

Campus IT Strategic Plan

Campus IT Strategic Plan Campus IT Strategic Plan February 2013 Vision: The University of Iowa information technology community uses open, collaborative processes to provide IT services and technologies that add measurable value

More information

Improve Efficiency and Cut Costs in Higher Education Document Management. higher education

Improve Efficiency and Cut Costs in Higher Education Document Management. higher education Improve Efficiency and Cut Costs in Higher Education Document Management higher education Empower. In today s fast-changing world, colleges and universities are looking for ways to cut costs, stretch budgets,

More information

FIVE YEAR STRATEGIC PLAN 2011-2016

FIVE YEAR STRATEGIC PLAN 2011-2016 FIVE YEAR STRATEGIC PLAN 2011-2016 (LSU SSW Five Year Strategic Plan 2011 2016 unanimously approved 11/18/11) Vision, Values, Mission, and Goals: Vision The LSU School of Social Work (SSW) aspires to be

More information

Agenda Items I.1.a.(1) and I.1.a.(2)

Agenda Items I.1.a.(1) and I.1.a.(2) June, 2015 Agenda Items I.1.a.(1) and I.1.a.(2) REQUEST FOR AUTHORIZATION TO IMPLEMENT A DOCTORATE OF EDUCATION DEGREE IN STUDENT AFFAIRS ADMINISTRATION AND LEADERSHIP AT UW-LA CROSSE PREAPARED BY UW-LA

More information

Revised August 2013 Revised March 2006 Presented to Planning Council December 1993

Revised August 2013 Revised March 2006 Presented to Planning Council December 1993 1 Revised August 2013 Revised March 2006 Presented to Planning Council December 1993 Table of Content Mission, Vision, and Core Values... 3 Institutional Goals... 4 Historical Perspective and Current View...

More information

SMART. NIMBLE. COMPASSIONATE. PREPARED. SMART. Strategic NIMBLE. Plan COMPASSIONATE. 2013-2017 PREPARED.

SMART. NIMBLE. COMPASSIONATE. PREPARED. SMART. Strategic NIMBLE. Plan COMPASSIONATE. 2013-2017 PREPARED. SMART. NIMBLE. COMPASSIONATE. PREPARED. SMART. Strategic NIMBLE. Plan COMPASSIONATE. 2013-2017 PREPARED. SMART. NIMBLE. COMPASSIONATE. PREPARED. SMART. Achieving NIMBLE. the Business COMPASSIONATE. University

More information

PRESIDENT S WHITE PAPER ON A NEW VISION FOR MIDDLE GEORGIA STATE COLLEGE

PRESIDENT S WHITE PAPER ON A NEW VISION FOR MIDDLE GEORGIA STATE COLLEGE PRESIDENT S WHITE PAPER ON A NEW VISION FOR MIDDLE GEORGIA STATE COLLEGE THE PUBLIC UNIVERSITY OF MIDDLE GEORGIA, LEADING GEORGIANS TO NEW HEIGHTS AND SIGHTS INTRODUCTION Middle Georgia State College has

More information

OFFICE FOR Equity, Diversity, and Inclusion. Unit Plan 2014 17

OFFICE FOR Equity, Diversity, and Inclusion. Unit Plan 2014 17 OFFICE FOR Equity, Diversity, and Inclusion Unit Plan 2014 17 Equity, Diversity, and Inclusion Built on collaboration and innovation, UC San Diego is a preeminent student-centered, research-focused, service-oriented

More information

Our Mission To provide leadership, resources, and support for academically rigorous graduate study. *************

Our Mission To provide leadership, resources, and support for academically rigorous graduate study. ************* Our Vision To serve as a model unit of support, service, and stewardship of excellence in graduate education to meet the intellectual, academic, and vocational needs of students in the region and beyond.

More information

Baker College - Master of Business Administration Program Assessment Report 2013-2014. CGS Assessment Report: MBA Program 2013-2014

Baker College - Master of Business Administration Program Assessment Report 2013-2014. CGS Assessment Report: MBA Program 2013-2014 CGS Assessment Report: MBA Program 2013-2014 Table of Contents Assessment Process Overview... 2 Assessment Report... 4 Assessment Process... 4 Results: Direct Measures of Student learning... 5 Results:

More information

UW- W H I T E W A T E R. Counselor Education Department Strategic Plan 2011 2016

UW- W H I T E W A T E R. Counselor Education Department Strategic Plan 2011 2016 UW- W H I T E W A T E R Counselor Education Department Strategic Plan 2011 2016 Updated August 31, 2011 C o u n s e l o r E d u c a t i o n, 2011-16 S t r a t e g i c P l a n 2 C o u n s e l o r E d u

More information

SCHOOL OF HUMAN RESOURCES & LABOR RELATIONS

SCHOOL OF HUMAN RESOURCES & LABOR RELATIONS SCHOOL OF HUMAN RESOURCES & LABOR RELATIONS Educating and developing outstanding talent PREMIER GRADUATE EDUCATION CUTTING-EDGE SCHOLARSHIP EXCEPTIONAL CAREER OPPORTUNITIES EXTRAORDINARY ALUMNI NETWORK

More information

Finance Division. Strategic Plan 2014-2019

Finance Division. Strategic Plan 2014-2019 Finance Division Strategic Plan 2014-2019 Introduction Finance Division The Finance Division of Carnegie Mellon University (CMU) provides financial management, enterprise planning and stewardship in support

More information

Creating a Holistic and Sustainable Approach to Workforce Planning Globally at John Deere

Creating a Holistic and Sustainable Approach to Workforce Planning Globally at John Deere Creating a Holistic and Sustainable Approach to Workforce Planning Globally at John Deere Today s Presenters Brian Kelly Global Leader, Workforce Analytics & Planning Mercer brian,j.kelly@mercer.com Jacqueline

More information

Customer Experience Strategy and Implementation

Customer Experience Strategy and Implementation Customer Experience Strategy and Implementation Enterprise Customer Experience Transformation 2014 Andrew Reise, LLC. All Rights Reserved. Enterprise Customer Experience Transformation Executive Summary

More information

NORTHEAST IOWA COMMUNITY COLLEGE FY2016-2018. strategic plan. 2015.2016_IE.Strategic Plan.

NORTHEAST IOWA COMMUNITY COLLEGE FY2016-2018. strategic plan. 2015.2016_IE.Strategic Plan. NORTHEAST IOWA COMMUNIT Y COLLEGE Est. 1966 NORTHEAST IOWA COMMUNITY COLLEGE FY2016-2018 strategic plan NORTHEAST IOWA COMMUNITY COLLEGE FY2016-2018 strategic plan It is time to focus on the future. To

More information

Eligibility Procedures and Accreditation Standards for Accounting Accreditation. Innovation Impact Engagement

Eligibility Procedures and Accreditation Standards for Accounting Accreditation. Innovation Impact Engagement Exposure Draft Accounting Accreditation Standards (November 15, 2012) FOR AACSB MEMBER REVIEW NOT FOR PUBLIC DISTRIBUTION Eligibility Procedures and Accreditation Standards for Accounting Accreditation

More information

University of Michigan Stephen M. Ross School of Business Managing Director, Executive MBA Program

University of Michigan Stephen M. Ross School of Business Managing Director, Executive MBA Program Position Specification University of Michigan Stephen M. Ross School of Business Managing Director, Executive MBA Program January 2015 POSITION SPECIFICATION Position Institution Location Reporting Relationship

More information

Rhode Island School of Design Strategic Plan Summary for 2012 2017. critical making. making critical

Rhode Island School of Design Strategic Plan Summary for 2012 2017. critical making. making critical Rhode Island School of Design Strategic Plan Summary for 2012 2017 critical making making critical executive summary This strategic plan serves as a guide for Rhode Island School of Design (RISD) over

More information

Comanche Nation College Enrollment Management Plan 2012-2015

Comanche Nation College Enrollment Management Plan 2012-2015 Comanche Nation College Enrollment Management Plan 2012-2015 COMANCHE NATION COLLEGE ENROLLMENT MANAGEMENT PLAN - FEBRUARY 2014 1 Table of Contents I. Executive Summary... 3 Core Concepts Enrollment Management

More information

Western Carolina University School of Nursing Strategic Plan 2014-2020 Strategic Direction #1 Fulfill the Educational Needs of State and Region

Western Carolina University School of Nursing Strategic Plan 2014-2020 Strategic Direction #1 Fulfill the Educational Needs of State and Region Western Carolina University School of Nursing Strategic Plan 2014-2020 Strategic Direction #1 Fulfill the Educational Needs of State and Region Goal 1.1: Prepare nurses at the undergraduate and graduate

More information

STRATEGIC PLAN 2013-2017 SUPPORTING STUDENT SUCCESS

STRATEGIC PLAN 2013-2017 SUPPORTING STUDENT SUCCESS STRATEGIC PLAN 2013-2017 SUPPORTING STUDENT SUCCESS FROM THE VICE PRESIDENT It is my pleasure to share the University of Houston Division of Student Affairs and Enrollment Services 2013-2017 Strategic

More information

Higher Education Trends. Higher Education Trends. Higher Education Trends. Higher Education Trends

Higher Education Trends. Higher Education Trends. Higher Education Trends. Higher Education Trends The hidden costs of intercollegiate athletics often go unscrutinized. Costs for intercollegiate athletics are rising faster than other university expenses, according to the Knight Commission on Intercollegiate

More information

Web Portals and Higher Education Technologies to Make IT Personal

Web Portals and Higher Education Technologies to Make IT Personal Chapter 3 Customer Relationship Management: A Vision for Higher Education Gary B. Grant and Greg Anderson Web Portals and Higher Education Technologies to Make IT Personal Richard N. Katz and Associates

More information

METRICS FOR MEASURING HR EFFECTIVENESS - HR SCORE CARD. Uchenna Bassey

METRICS FOR MEASURING HR EFFECTIVENESS - HR SCORE CARD. Uchenna Bassey METRICS FOR MEASURING HR EFFECTIVENESS - HR SCORE CARD Uchenna Bassey Agenda q v How does HR Add Value to organization (alignment with organization goals) v How is effectiveness of HR measured Alignment

More information

Top 10 Trends In Business Intelligence for 2007

Top 10 Trends In Business Intelligence for 2007 W H I T E P A P E R Top 10 Trends In Business Intelligence for 2007 HP s New Information Management Practice Table of contents Trend #1: BI Governance: Ensuring the Effectiveness of Programs and Investments

More information

Guidelines for Massachusetts Early Educator Preparation Programs Participating in the Early Childhood Educator Scholarships Program.

Guidelines for Massachusetts Early Educator Preparation Programs Participating in the Early Childhood Educator Scholarships Program. Guidelines for Massachusetts Early Educator Preparation Programs Participating in the Early Childhood Educator Scholarships Program Background The Departments of Higher Education and Early Education and

More information

University Marketing and Communications STRATEGIC PLAN

University Marketing and Communications STRATEGIC PLAN and Communications STRATEGIC PLAN July 1, 2013 MISSION South Dakota State University provides a rich academic experience in an environment of inclusion and access through inspired, student-centered education;

More information

Review of the Master of Business Administration (M.B.A.) 52.0201

Review of the Master of Business Administration (M.B.A.) 52.0201 Review of the Master of Business Administration (M.B.A.) 52.0201 Overview of the program. The Master of Business Administration (M.B.A.) program within the College of Business is an interdisciplinary graduate

More information

Founding Director, Lowell Institute School Associate Dean, Undergraduate Education, College of Professional Studies Boston, MA

Founding Director, Lowell Institute School Associate Dean, Undergraduate Education, College of Professional Studies Boston, MA Founding Director, Lowell Institute School Associate Dean, Undergraduate Education, College of Professional Studies Boston, MA Executive Summary The College of Professional Studies at Northeastern University

More information

Metrics by design A practical approach to measuring internal audit performance

Metrics by design A practical approach to measuring internal audit performance Metrics by design A practical approach to measuring internal audit performance September 2014 At a glance Expectations of Internal Audit are rising. Regulatory pressure is increasing. Budgets are tightening.

More information

Institutional Financial Planning for Presidents. 2015 CIC President s Institute Workshop

Institutional Financial Planning for Presidents. 2015 CIC President s Institute Workshop Institutional Financial Planning for Presidents 2015 CIC President s Institute Workshop Institutional Financial Planning for Presidents 2015 CIC President s Institute Workshop Peggy Plympton Education

More information

2011-2016 Strategic Plan. Creating a healthier world through bold innovation

2011-2016 Strategic Plan. Creating a healthier world through bold innovation 2011-2016 Strategic Plan Creating a healthier world through bold innovation 2011-2016 STRATEGIC PLAN Table of contents I. Global direction 1 Mission and vision statements 2 Guiding principles 3 Organizational

More information

Community Colleges. Measuring Internationalization. AMERICAN COUNCIL ON EDUCATION The Unifying Voice for Higher Education

Community Colleges. Measuring Internationalization. AMERICAN COUNCIL ON EDUCATION The Unifying Voice for Higher Education Measuring Internationalization at Community Colleges Funded by the Ford Foundation AMERICAN COUNCIL ON EDUCATION The Unifying Voice for Higher Education Center for Institutional and International Initiatives

More information

Improving STUDENT RETENTION. A Whitepaper from The Learning House, Inc.

Improving STUDENT RETENTION. A Whitepaper from The Learning House, Inc. Improving STUDENT RETENTION A Whitepaper from The Learning House, Inc. Rev. 9/2011 What is retention? Respected college administrator, educational consultant and professor Alan Seidman defines retention

More information

Ivy Bridge College of Tiffin University: An Online Pipeline For Transfer Students

Ivy Bridge College of Tiffin University: An Online Pipeline For Transfer Students Ivy Bridge College of Tiffin University: An Online Pipeline For Transfer Students Cam Cruickshank, Ph.D., Vice President and Campus Executive Officer Presentation Outline Tiffin University Background Ivy

More information

2006 PERFORMANCE REPORT St. Augustine College

2006 PERFORMANCE REPORT St. Augustine College SECTION I: INSTITUTIONAL CONTEXT Mission Statement is an independent, bilingual (dual language) institution of higher education created under the auspices of the Episcopal Diocese. goals are: To make the

More information

Texas State University University Library Strategic Plan 2012 2017

Texas State University University Library Strategic Plan 2012 2017 Texas State University University Library Strategic Plan 2012 2017 Mission The University Library advances the teaching and research mission of the University and supports students, faculty, and other

More information

WHITE PAPER Turning Insight Into Action. The Journey to Social Media Intelligence

WHITE PAPER Turning Insight Into Action. The Journey to Social Media Intelligence WHITE PAPER Turning Insight Into Action The Journey to Social Media Intelligence Turning Insight Into Action The Journey to Social Media Intelligence From Data to Decisions Social media generates an enormous

More information

THE ROLE OF BUSINESS INTELLIGENCE IN BUSINESS PERFORMANCE MANAGEMENT

THE ROLE OF BUSINESS INTELLIGENCE IN BUSINESS PERFORMANCE MANAGEMENT THE ROLE OF BUSINESS INTELLIGENCE IN BUSINESS PERFORMANCE MANAGEMENT Pugna Irina Bogdana Bucuresti, irina_bogdana@yahoo.com, tel : 0742483841 Albescu Felicia Bucuresti albescu@inde.ro tel: 0723581942 Babeanu

More information

Measuring your most important Asset: Human Capital

Measuring your most important Asset: Human Capital Measuring your most important Asset: Human Capital Workforce Analytics Training We are all familiar with the conventional HR metrics that are frequently used in organizations today Turnover rate, time

More information

FROM: E. Thomas Sullivan, Senior Vice President for Academic Affairs and Provost. Provost s Charge to Task Force on College Design: CNR/COAFES/CHE

FROM: E. Thomas Sullivan, Senior Vice President for Academic Affairs and Provost. Provost s Charge to Task Force on College Design: CNR/COAFES/CHE September 15, 2005 TO: Provost s Academic Task Force on College Design: College of Natural Resources/ College of Agricultural, Food & Environmental Sciences/College of Human Ecology Allen Levine, Co-chair,

More information

Accenture Human Capital Management Solutions. Transforming people and process to achieve high performance

Accenture Human Capital Management Solutions. Transforming people and process to achieve high performance Accenture Human Capital Management Solutions Transforming people and process to achieve high performance The sophistication of our products and services requires the expertise of a special and talented

More information

A new era for HR. Trinity College Dublin Human Resources Strategy 2014 to 2019

A new era for HR. Trinity College Dublin Human Resources Strategy 2014 to 2019 A new era for HR Trinity College Dublin Human Resources Strategy 2014 to 2019 Introduction This revised HR strategy is a response from the HR function in College to the new College Strategy 2014-2019,

More information

Strategic Plan. What our school can be. Program, goals, and strategies. Approved 2007

Strategic Plan. What our school can be. Program, goals, and strategies. Approved 2007 Strategic Plan Approved 2007 Program, goals, and strategies What our school can be Letter from The Head of School Dear Friends, When I first arrived at The Catherine Cook School as the new permanent head,

More information

3 Year Action Plan School of Education New Graduate Education Programs: 2014-2017 Lisle, Springfield, and Moser Campuses

3 Year Action Plan School of Education New Graduate Education Programs: 2014-2017 Lisle, Springfield, and Moser Campuses 3 Year Action Plan New Graduate Education Programs: 2014-2017 Lisle, Springfield, and Moser Campuses Mission Statement of the Program/Unit The mission of the is grounded in Benedictine values and traditions

More information

Massachusetts College of Art and Design Dean of Admissions and Enrollment Management Boston, Massachusetts

Massachusetts College of Art and Design Dean of Admissions and Enrollment Management Boston, Massachusetts EXECUTIVE SUMMARY Massachusetts College of Art and Design Dean of Admissions and Enrollment Management Boston, Massachusetts Massachusetts College of Art and Design (MassArt), the nation s first and only

More information

Abstract. Introduction

Abstract. Introduction Enrollment Management Dynamics of Adult Undergraduate Degree-Completion Business Programs at Private Universities Dr. CJ Kalin University of San Francisco 2130 Fulton Street, San Francisco, CA 94117 (415)

More information