Rentals. Renting a Pay Per View program Watching a Pay Per View program Controlling playback of a Pay Per View program...

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1 Rentals This document explains how to rent Pay Per View sports and events (programs that you must rent in order to view and which can only be viewed during the time slot in which they are scheduled to play) and On Demand content (other rentals like movies and special programs). Renting a Pay Per View program Watching a Pay Per View program Controlling playback of a Pay Per View program Recording a Pay Per View program Renting videos Playing videos you have rented Controlling playback of a video rental Stopping rented videos Tuning to and from rented videos Subscribing to On Demand packages

2 Renting a Pay Per View program Pay Per View programs are live TV programs that you must rent in order to view. Like any live TV program, a Pay Per View program can only be viewed during the time slot in which it plays. This is different from On Demand, which you can watch whenever you want. To get the most out of Pay Per View programs, be sure you understand the following issues: After renting a Pay Per View program, you must wait until its scheduled time before you can watch it. You can record the program at its scheduled time and watch it whenever you want after that. You are charged for a rented Pay Per View program even if you do not watch it during the rental period. You can rent a Pay Per View program only until the purchase offer expires. The offer usually expires shortly before or after the program begins. 2. Use the buttons to select the channel containing the Pay Per View program that you want to rent. The channel number is usually followed by the letters PPV. The time slot in which the Pay Per View program plays displays the program name, as any live TV program does. The bottom of the screen displays the rental price and the scheduled time for the Pay Per View program. 3. When you ve found the program you want to rent, select either the cell for the upcoming time slot or the cell for the playing time slot, and then press the The Program info screen appears. Although you can use search to find a Pay Per View program, the two most common ways to rent Pay Per View programs are: In the Bell Entertainment Guide. While watching a channel in full-screen mode. > To rent a Pay Per View program from the Bell Entertainment Guide: 4. Use the buttons to select Rent for, and then press The Bell Entertainment Guide screen appears. the Note: If rental locking is turned on, you are prompted to enter your PIN to make the purchase. A rental confirmation message appears. 5. Use the buttons to select Rent for and press the button to confirm your rental decision. If you don t want to rent the program, use the buttons to select Don t rent and press the button to cancel your rental decision. 2 BELL ENTERTAINMENT SERVICE

3 After you complete the rental sequence, a confirmation message appears, and Rent for becomes Record program. You are now entitled to watch the program when it plays in its scheduled time slot. You can also schedule the program to record by selecting Record program. > To rent a Pay Per View program while watching the channel in fullscreen: 1. Tune to a Pay Per View TV channel. The channel number is usually followed by the letters PPV. The time slot in which the Pay Per View program plays displays the program name, as any live TV program does. The bottom of the screen displays the rental price and the scheduled time for the Pay Per View program. Note: If the program is locked by Parental Controls, you are prompted to enter your PIN to unlock the video. The video remains unlocked for 4 hours. If you have not yet rented the program, a graphic or a preview with an offer message appears. 2. If you are interested in renting the program, press the A rental confirmation panel appears. 3. Use the buttons to select Rent for and press the button to confirm your rental decision. Watching a Pay Per View program A Pay Per View program starts and ends at a specific time. Unless you have recorded the program, you can watch it only during that time slot. If you record a Pay Per View program, you can watch it whenever you want. > To watch a Pay Per View program that you have already rented: 1. Tune to the program when it is supposed to start. If you tune to the program before it starts, you see a graphic or trailer until the program starts. If you tune to the program after it starts, you see it from that point forward. You cannot rewind to the beginning. Note: If the video is locked by Parental Controls, you are prompted to enter your PIN to unlock the video. The video remains unlocked for 4 hours. 2. Watch the program. Use the playback controls on the remote control to control the playback of your program. Controlling playback of a Pay Per View program You can use the playback control buttons on the remote control to pause, fast-forward and rewind a Pay Per View program just as you would a DVD or video. If you don t want to rent the program, use the buttons to select Don t rent and press the button to cancel your rental decision. Note: If the video is locked by Parental Controls, you are prompted to enter your PIN to unlock the video. The video remains unlocked for 4 hours. After you complete the rental sequence, a confirmation message appears, and Rent for becomes Record program. You are now entitled to watch the program when it plays in its scheduled time slot. You can also schedule the program to record by selecting Record program. > To control playback of a Pay Per View program: Use the buttons on the remote control as follows: Press the button to freeze the program. After pausing the video, press the button to resume playing the program from the point at which you paused it. RENTALS 3

4 Press the button to stop the program. After pausing the video, press the playing the program from the beginning. button to start Press the buttons to rewind or fastforward through the program. To increase the rewind or fast-forward speed, press either button once, twice or three times. After rewinding or fast-forwarding the program, press > To schedule a recording for an upcoming Pay Per View program from the Bell Entertainment Guide: The Bell Entertainment Guide screen appears. the button to resume the program at a normal speed. Press the buttons to skip backwards (in approximately 7 second increments) or forwards (in 30 second increments) through the program. Recording a Pay Per View program After you have rented a Pay Per View program, you can schedule it to be recorded when it plays. If you try to record a program that you have not rented, a Program Info screen with a rental offer appears. You need to go through the rental sequence for the program in order to record it. > To record a Pay Per View program you re watching: 1. If you re not already watching the Pay Per View program, tune to the channel playing the Pay Per View program that you want to record. 2. Press the button on the remote control. If the program is not yet playing and you are watching the graphic or preview that precedes it, the message Recording Scheduled appears. The program will record during its time slot. If the program is playing, the message Recording appears, and the program begins recording immediately, as a regular live TV program does. 2. Use the buttons to select the channel containing the program that you want to record. 3. Press the A red dot in the program guide cell indicates that the Pay Per View program is now scheduled to record. (Recording begins immediately if the program is currently playing.) When the scheduled recording actually begins, the RECORD light on the Bell Entertainment console lights up and remains on while the program is recording. > To cancel a scheduled recording of a Pay Per View program: You can use the Bell Entertainment Guide to cancel the recording of a Pay Per View program. This does not cancel your right to watch the program at its scheduled time if you have rented the program. The Bell Entertainment Guide screen appears. 2. Use the buttons to select the channel containing the Pay Per View program with a scheduled recording that you want to cancel. 4 BELL ENTERTAINMENT SERVICE

5 3. Press the button until the red dot in the program cell disappears. Renting videos You can rent movies and other programs that are available as videos, such as TV series, whenever you want from the On Demand screen. > To rent a video from the On Demand screen: The On Demand screen appears, with categories of videos along the horizontal menu bar. 4. When you find a program that interests you, press the The Program info screen appears for your selection. 5. Review the displayed summary information. 2. Use the buttons to select a video category (for example, Movies). 3. Use the buttons to select a sub-category or specific video title. A sub-category, indicated by triple dots on the right, displays more selections if you press the 6. Use the buttons to select Details or People Search and press the button to search for details about the program or program s cast and crew. 7. Use the buttons to select Watch preview and press the button to watch a trailer for your selection. 8. Use the buttons to select Rent for, which lists the cost of the rental, and press the button to rent your selection. Note: If rental locking is turned on, you are prompted to enter your PIN to make the purchase. A rental confirmation message appears. RENTALS 5

6 9. Use the buttons to select Rent and press the button to confirm your rental decision. Note: If the video is locked by Parental Controls, you are prompted to enter your PIN to unlock the video. The video remains unlocked for 4 hours. After you select a purchase option and unlock the video rental (if necessary), the video begins playing immediately. If you would rather watch the video later, press the 2. Use the buttons to select the desired rental video, labeled VIDEO next to the channel number, in the Bell Entertainment Guide. button, use the buttons to select Done, and then press the When you are ready to watch the video, you can go to the Current Rentals screen and play the video whenever you want (until the rental expires). > To rent a video from the Bell Entertainment Guide: Along with renting videos from the On Demand screen, you can also rent some programs on channels you find in the Bell Entertainment Guide. These channels will be labeled VIDEO next to the channel number. For a video you have not yet rented, the bottom of the screen shows summary information, the price and rental period for the video. 3. Press the The Program info screen appears for your selection. The Bell Entertainment Guide screen appears. 6 BELL ENTERTAINMENT SERVICE

7 4. Review the displayed summary information. 5. Use the buttons to select Details or People Search and press the button to search for details about the program or program s cast and crew. 6. Use the buttons to select Watch preview and press the selection. button to watch a trailer for your 7. Use the buttons to select Rent for, which lists the cost of the rental, and press the button to rent your selection. Note: If rental locking is turned on, you are prompted to enter your PIN to make the purchase. A rental confirmation message appears. Playing videos you have rented Once you rent a video, you can watch it immediately or at any time before it expires. You can view a list of the videos that you have rented in the Current Rentals screen and select the video you want to play. Note: If a video expires while you are playing it, the video stops immediately. You cannot watch a video after it expires, even if you started watching the video before it expired. > To view a list of rented videos: The On Demand screen appears. 8. Use the buttons to select Rent and press the button to confirm your rental decision. Note: If the video is locked by Parental Controls, you are prompted to enter your PIN to unlock the video. The video remains unlocked for 4 hours. After you select a purchase option and unlock the video rental (if necessary), the video begins playing immediately. If you would rather watch the video later, press the If you have rented any videos, Current rentals is the first category in the On Demand screen and is automatically selected. (If you have not rented any videos, the Current rentals category does not appear on the horizontal menu bar, and you do not see a list of rented videos.) The Current Rentals screen displays a list of currently rented videos. When a rental expires, it is automatically deleted from the list. button, use the buttons to select Done, and then press the When you are ready to watch the video, you can either select the channel continuing the rental from the Bell Entertainment Guide or you can go to the Current Rentals screen and play the video whenever you want (until the rental expires). RENTALS 7

8 > To play a video from the list of videos that you have rented: 1. Press the button on the remote control to view your current rentals. > To control playback of a video rental: Use the buttons on the remote control as follows: Press the button to freeze the video. 2. Use the buttons to select the video from your list After pausing the video, press the button to of rentals, and then press the resume playing the program from the point at which you paused it. 3. Use the buttons to select Play, and then press the Press the button to stop the video. After pausing the video, press the button to start Note: If the video is locked by Parental Controls, and it has been more than 4 hours since you last unlocked it, you are prompted to enter your PIN to unlock it. The video begins to play. If you are returning to a video you had paused or stopped previously before the video was finished, the video resumes where it left off. To restart the video from the beginning, press the button, select Start Over from the Stopped playing the program from the beginning. Press the buttons to rewind or fastforward through the video. To increase the rewind or fast-forward speed, press either button once, twice or three times. After rewinding or fast-forwarding the video, press the button to resume the program at a normal speed. screen, and then press the Press the buttons to skip backwards (in approximately 7 second increments) or forwards (in 30 second increments) through the video. Controlling playback of a video rental You can use the playback control buttons on the remote control to pause, fast-forward and rewind the videos just as you would a DVD or videotape. 8 BELL ENTERTAINMENT SERVICE

9 Stopping rented videos When a rented video finishes playing, the Finished screen is displayed. > To close a video after it finishes playing: 1. When a rented video that you ve been watching finishes, the Finished screen appears. > To stop watching a video before it finishes: You can also stop the video before it finishes. After stopping a video, you can watch the video again at any time during the rental period and can watch the video again from the beginning or from where you left off. 1. While watching the video, press the button on the remote control. The Stopped screen appears. 2. Select the menu option you want: Use the buttons to select On Demand, and then press the button to close the screen and return to the Current Rentals screen to see a list of your currently rented videos. Use the buttons to select Start over, and then press the over again from the beginning. button to start watching the video 2. Select the menu option you want: Use the buttons to select Resume play, and then press the button to continue watching the video where you left off. Use the buttons to select Start over, and then press the button to start watching the video over again from the beginning. Use the buttons to select On Demand, and then press the button to close the screen and return to the Current Rentals screen to see a list of your currently rented videos. RENTALS 9

10 Tuning to and from rented videos Subscribing to On Demand packages All rented videos play on a channel. You can tune to the channel and away from it just as you would any channel. > To tune to or away from a channel containing a rented video: 1. Use the buttons on the remote to tune to another channel. If you tune away from a video while it is playing, the video is paused. If you tune back to a channel on which a video was paused, the video resumes playing from where you left In addition to renting videos, you can also subscribe to On Demand packages. Watching an On Demand package is similar to watching a rental video. Instead of renting individual videos, you subscribe to a package, usually on a monthly basis. Once you have subscribed to the package, you can watch any of the videos offered from the On Demand storefront. > To subscribe to an On Demand package: 1. To subscribe to this service you must call off. You may have to press the button to resume playing the recording. Note: You can also resume playing the video by selecting it in the Current Rentals screen. If you tune to a video channel on which no video is playing (for example, because the last video playing on that channel was stopped), you see a display screen that instructs you to press the of videos. button to view a list 2. Press the button to view the Current Rentals screen. 10 BELL ENTERTAINMENT SERVICE