Inter-Tel Model 8000 Series Endpoints

Transcription

1 Inter-Tel Model 8000 Series Endpoints

2 Endpoints begin with Inter-Tel Today s dynamic communications landscape requires multi-device options from handheld PDAs, Pocket PCs, PCs, desktop phones and cell phones, to video and multimedia units. Whether IP-based or digital, Inter-Tel has flexible endpoints for leveraging the power of your applications. Inter-Tel s endpoints are exclusively designed to empower your resources while maximizing the return on your investment in an Axxess Converged Communications System. Whether you need a sensible office phone, a menu-driven display phone, IP-based phones, or a multi-media touch screen phone, Inter-Tel s suite of endpoints delivers the flexibility your business needs for onsite employees and remote users to perform their business functions with continuity. Inter-Tel extends award-winning application performance to a wide range of flexible, intelligent, mobile and easy-to-use communication endpoints designed to suit your business needs. Since Inter-Tel s Call Processing software interfaces with IP, digital, analog and wireless business solutions, Inter-Tel has a dynamic offering to complete your communication landscape. laptops and PCs PDAs desktop phones video and multimedia units

3 Simplifying Convergence As businesses move toward the converged communications model, a common concern remains how best to leverage existing hardware and software. Connectivity protocols SIP (Session Initiation Protocol) in particular provide the architecture of how infrastructure and applications connect. SIP s primary role is that of a communications path connecting diverse communication tools together so they can speak to each other. SIP enables simple, flexible connectivity that allows applications, infrastructures and endpoints to interact in a standard manner. Standards-based convergence solutions enable businesses to maintain their current communications investments during transition to the converged model. SIP provides immediate impact and enhancement to existing communications platforms, leveraging the benefits of today s integrated applications. Inter-Tel s convergence approach to communications enables us to deliver dynamic, blended, custom-tailored communications solutions that address your unique enterprise needs. Inter-Tel s Virtual Enterprise

4 IP-based Endpoints Converged technology delivery By using the Internet as part of your communications solution, your system is everywhere you want it to be. With Inter-Tel s powerful, multi-protocol endpoints, your data network seamlessly connects your local employees, remote staff and satellite offices as if they were all in the same building providing you with functionality, mobility and flexibility like you ve never experienced. To suit your dynamic needs, the Inter-Tel multi-protocol endpoints are available in two modes: Axxess IP mode or SIP (Session Initiation Protocol) mode. Axxess IP mode provides an IP endpoint access to the features and functionality of a traditional Inter-Tel endpoint. Implementing SIP mode allows your enterprise to access the Shared Extension feature which allows up to five SIP endpoints to use the same extension number on the Axxess converged system. Incoming calls to a shared extension are sent to SIP endpoints simultaneously, offering you dynamic mobility never miss a call when you re away from your main desk. Additionally, SIP mode enables IP endpoints to interoperate with third-party SIP solutions. Whichever approach you choose, you can be secure in knowing that your resources will be seamlessly and cost-effectively connected to each other; to customers and suppliers; and to your enterprise. Model 8690 Vision. Innovation. Superior communications. This innovative and sophisticated multimedia endpoint truly demonstrates the power of converged voice and data. This visionary, touch-screen endpoint runs on Microsoft Windows CE.NET, creating a framework for integrating applications, such as Unified Communicator software enabling you to manage your communications with ease. The convenient soft phone interface enables you to initiate, hold, transfer and conference calls, as well as manage messages using a stylus or your fingertip. By utilizing the integrated Unified Communicator software, you can extend your presence beyond the enterprise for better communications, as well as improve collaboration and workflow. Manage presence and availability status, monitor the status of coworkers, speed-dial contacts, easily conference associates and clients, and view call history and messages. Additionally, you can choose from a variety of fashionable user interfaces, or skins, that express your personal style.

5 Model 8662 Advanced functionality. Efficient access. The Model 8662 is ideal for professionals throughout the enterprise who require information about the calls they handle, as well as advanced functionality. This cost-effective multi-protocol endpoint features a contemporary look and offers advanced features that can be enabled through the phone or through applications such as Unified Communicator software. The six-line, Liquid Crystal Display (LCD) provides you with a menu of system features and capabilities, allowing you to process and manage messages efficiently and effortlessly. Eight, one-touch soft keys reduce the time it takes to initiate and receive calls, retrieve and manage messages, leave messages, access features and set Do-Not-Disturb (DND) messages. Additionally, this productivity-enhancing endpoint features a message waiting lamp, programmable feature buttons and hands free microphone. Model 8662 is also designed to provide remote associates, telecommuters and satellite offices with a seamless connection to your Axxess Converged Communications System through your company s data network (LAN, WAN or Internet connection), enabling remote users to send and receive transmissions in the form of data on their PCs or laptops. Model 8620 One-touch access to the features you use the most The Model 8620 is a cost-effective, multi-protocol endpoint that enables users to quickly and easily handle calls and access features. The convenient, 2-line LCD shows the number called, Caller ID information (if available), DND status and a date/time stamp. Programmable feature buttons provide quick access to features that enhance your productivity such as DND, mute, transfer, redial, conference and more. The message waiting lamp and one-button access to messages enables you to respond to business situations in a timely manner. Model 8600 Cost-effective functionality The Model 8600 is an entry-level, multi-protocol endpoint, built to deliver converged communications. Its contemporary design and features are ideal for businesses in need of a cost-effective endpoint and that require standard functionality. This endpoint provides access to system features such as hold, transfer, redial, call forward, DND and conference. The message indicator lamp lets you know if you ve missed a call so you can quickly respond to important business matters. Convenient on-hook dialing functionality allows you to place calls easily and efficiently. Versatile endpoints mean investment value.

6 IP-based Endpoints Business-wide connectivity Model 8601 Inter-Tel desktop features when and where you need them The Model 8601 SoftPhone for Pocket PC is a software-based, Session Initiation Protocol (SIP) softphone that runs on the Pocket PC Personal Digital Assistant (PDA) platforms. The 8601 enables you to stay connected to the enterprise while mobile, within an wireless network. The Model 8601 allows you to receive and initiate important calls and access convenient features such as transfer, forward, hold, mute and conference while away from your desk. You can speed-dial numbers from the filterable call log, access contacts and quickly retrieve voice mail messages. The message waiting button alerts you if you ve missed any calls, allowing you to promptly attend to important matters. Or, when you receive an incoming call, you can receive a pop-up bubble and an alert tone. From the pop-up bubble, you are able to answer or decline the call. Additionally, the 8601 offers a variety of skins, or user interfaces, to best suit your style. This SIP-based endpoint supports the Inter-Tel Shared Extension feature. This feature allows you to share the same extension as your other SIP devices and PDA. This provides you with mobility so that you do not miss any calls when you are away from your desk. Users only have to call one extension number, and you can conveniently access messages from only one mailbox.

7 Digital Endpoints Dynamic call handling To complement your Axxess Converged Communications Platform, Inter-Tel offers a variety of powerful, full-featured digital endpoints to suit your organization s needs. Inter-Tel s digital phones deliver exceptional voice quality, advanced digital features and a range of programmable keys for high-speed, high-quality call processing. Whether you re installing a new system or adding to an existing one, Inter-Tel s digital phones are ideal for most businesses. Model 8560 Ultimate technology professional productivity Compatible with Inter-Tel s Axxess Converged Communications System, the Model 8560 display phone is perfect for anyone who requires efficient call-processing capabilities. The 6-line by 16-character, alphanumeric LCD leads you through system features and capabilities serving as a built-in user guide prompting you with available options for every situation, allowing you to process your calls with the touch of a button. Eight, menu-driven, one-touch soft keys reduce the time it takes to initiate and receive calls, retrieve messages, leave messages and access features. When a call rings in, your phone screen provides options for call handling such as hold, transfer and conference the call. While you re in voice mail, the screen gives you options for managing your messages. The dynamic screen prompts you with available options for every situation, allowing you to process your calls with the touch of a button. An optional PC Data Port Module (PCDPM) provides a serial port connection for a Model 8450 DSS/BLF unit, a PC/output device or Computer Telephony applications requiring a desktop OAI connection. An optional Modem Data Port Module connects to the PCDPM and provides an analog phone adapter. This ergonomically designed phone also features a message lamp in the upper right-hand corner. Users with v7.0 software (or later) can program this lamp to follow the status of any illuminated key, such as off hook. The off-hook feature provides a visible way to show that an individual is on a call when they are wearing a headset. Additionally, a built-in jack allows headsets to be attached to the phone without interfering with handset operation.

8 Model 8520 Customized functionality maximized efficiency Model 8520 display phone incorporates a 2-line by 16-character LCD to provide the information you need for enhanced productivity. With programmable keys, you can truly customize the functionality of this digital phone to maximize efficiency and ease-of-use, matching your work style and flow. The phone also features a built-in speaker and microphone allowing you to answer station and outside calls hands-free and take advantage of on-hook dialing. The hot keypad provides user-friendly operation and greatly reduces the number of keystrokes needed to perform any function. An optional PC Data Port Module (PCDPM) provides a serial port connection for a Model 8450 DSS/BLF unit, a PC/output device or Computer Telephony applications requiring a desktop OAI connection. An optional Modem Data Port Module connects to the PCDPM and provides an analog phone adapter. This ergonomically designed phone also features a message lamp in the upper right-hand corner. Users with v7.0 software (or later) can program this lamp to follow the status of any illuminated key, such as off hook. The off-hook feature provides a visible way to show that an individual is on a call when they are wearing a headset. Additionally, a built-in jack allows headsets to be attached to the phone without interfering with handset operation. Model 8500 Advanced features cost-effective options Incorporating important features and ease-of-use, Inter-Tel s Model 8500 digital phone delivers solid functionality, flexibility and affordability. Feature access keys are userprogrammable, so you can set up the phone to function most productively for your individual needs and workflow. You can use the built-in speaker and microphone to answer station calls hands-free and take advantage of on-hook dialing. The hot keypad provides user-friendly operation and greatly reduces the number of keystrokes needed to perform any function. Model 8500 improves your productivity and provides exceptional voice and audio quality, while taking advantage of the digital communication functionality of the Axxess Converged Communications Platform. Distinctive, user-friendly digital endpoints designed for business.

9 Digital Expansion Modules Enhance productivity Inter-Tel offers Direct Station Select/Busy Lamp Field (DSS/BLF) expansion modules to further maximize the capabilities of the 8000 Series Digital Endpoints. By adding expansion models to select Inter-Tel digital endpoints, you can create one-button access to additional extension numbers, features and resources of the Inter-Tel Converged Communications System. Model 8450 Transform an endpoint into a call distribution center Model 8450 connects to Models 8560 and 8520, allowing you to increase the call processing and communication capabilities for attendants, receptionists, administrators or anyone handling a high volume of calls. Model 8450 is physically attached to the Models 8560 or 8520 phones that are equipped with the PC Data Port Module (PCDPM). Each Model 8450 DSS/BLF unit provides one-button access to 50 extension numbers, hunt group pilot numbers, trunks or trunk groups and/or feature codes. A single 8560 or 8520 digital endpoint can be equipped with up to four 8450 units, increasing your capacity to as many as 200 programmable buttons. Model 8416 Maximize efficiency and customer care Perfect for small office attendants or anyone who requires additional, programmable buttons, the Model 8416 Mini-DSS connects to Models 8520 and 8560 display phones, adding 16 user-programmable buttons. The buttons can be programmed as DSS/BLF keys, feature keys or secondary extension keys. With the Model 8416 Mini-DSS unit, you ll no longer have to physically track down your associates. At-a-glance, you can determine whether coworkers are available or unavailable, and directly connect to an extension or to the system features you use the most. Increase the customer service you provide by programming keys as secondary extensions, which allows quick access to calls ringing or holding at another extension.

10 Endpoint Applications Presence, collaboration and messaging solutions SIP Server Convergence technology and interoperability application SIP Server embraces convergence technology, creating transparency between devices, protocols and networks, so your associates don t have to know how the system works they can focus on what the system does for them. This application is installed on an applications server (Microsoft Windows 2000-based machine) on its own, or with other Inter-Tel applications such as Unified Communicator. SIP Server and Windows Messenger Users can tie their business phone together with the Windows Messenger environment. When SIP Server logs into the Messenger network, your phone status is made visible to Messenger network users, who can even send an instant message to your 6-line display phone perfect for short inbound messages and alerts from others all made possible because of the SIP support built into the Inter-Tel platform. Unified Communicator Extend your presence beyond the traditional workstation Unified Communicator software refines the communications abilities of your company both internally and externally by blending call features, routing rules, contacts and availability into a single presence application. Receive mission-critical calls by routing them to specific locations such as desktop phones or cellular phones and PDAs. A unified voice mail box ensures that you have a central location to retrieve messages. Software interaction includes touchtone navigation, text-to-speech and speech recognition. Enterprise TM Conferencing and Enterprise TM Instant Messaging Bring people together quickly and reliably wherever they may be Featuring an easy-to-use browser interface, these SIP-based collaboration and messaging applications enable your associates to quickly schedule and conduct audio conferences and share important documents or presentations with employees, customers and clients. Respond to urgent matters by sending instant messages to individuals or groups of coworkers and contacts. Reduce travel expenses, improve client/customer relations and enhance employee productivity through cost-effective conferencing. Expand the power of your endpoints with Inter-Tel s dynamic applications.

11 Endpoint Accessories Peripheral products that enhance your solution Inter-Tel offers a broad selection of communication products and services that bring increased productivity, ease of operation and reliability to businesses of all sizes completing your communications solution. Inter-Tel AgentSet Inter-Tel s AgentSet is the perfect solution for call center agents, receptionists or anyone who handles a large volume of phone calls using Computer Telephony applications eliminating the need for a desktop telephone by serving as the link between your Axxess Converged Communications System and your PC. Inter-Tel Premise Wireless Interface Inter-Tel has integrated its call processing software with wireless solutions to further augment our capability to serve the unique needs of vertical market business customers. We offer durable, wireless infrastructure for manufacturing, distribution and warehouses, auto dealerships, education, retail and more. Audio and Videoconferencing Accelerate the decision-making process, reduce travel time and expenses, and encourage collaboration with audio and videoconferencing solutions from Inter-Tel, offering a complete range from desktop applications to full-scale room systems to conference bridges. Contact your Inter-Tel provider to find out more about Inter-Tel s complete line of peripheral products and solutions, including: Analog Telephones Audioconferencing, Bridges and Accessories Cordless Call Accounting Call Logging/Recording CT Products Data Equipment Headsets Installation Equipment Message-on-Hold Paging Equipment Power Protection and Backup Premise Wireless Satellite Communications Services Videoconferencing, Systems and Accessories

12 7300 West Boston Street Chandler, AZ (480) Some features or applications mentioned may require a future release and are not available in the initial release. Future product features and applications are subject to availability and cost. Specifications are subject to change without notice. Some features may require additional hardware and/or specific software. Copyright 2003 Inter-Tel, Incorporated. All products and services mentioned are the trademarks, service marks, registered marks or registered service marks of their respective owners. Part #