ASUG Data Governance Summit September 28-30, 2015 Hilton Milwaukee City Center Milwaukee, WI
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1 ASUG Data Governance Summit September 28-30, 2015 Hilton Milwaukee City Center Milwaukee, WI Sunday, September 27 6:00 p.m. 8:00 p.m. Informal Networking Event (This event is on your own and is not an ASUG sponsored event) Hilton Milwaukee City Center, Miller s Pub Monday, September 28 7:15 a.m. 8:15 a.m. Ballroom Foyer, Registration, Networking, Continental Breakfast 8:15 a.m. 8:30 a.m. 8:30 a.m. 9:15 a.m. Welcome & Agenda 2016 ASUG Annual Conference Call for Speakers Jodi Maciejewski, Data Governance SIG Chair, Bob Berntsen, Data Governance SIG Program Chair, Jennifer Bauman, Data Governance SIG Market Leader SAP Keynote: Enabling Sales Growth through Quality Data Justin Litz, Vice President, Enterprise Cloud Account Data Management, SAP America The focus of the session will be on data governance & data management practices, tools and techniques used to support a cloud based business environment. The session will include both: Understanding the overall strategy for transitioning from a On-premise environment to a Cloudbased model Practical examples of tools used to achieve the strategy Building the network of key stakeholders and influencer to support the strategy 9:15 a.m. 10:00 a.m. Data Leadership: How to Beat the Odds in 2016 Matt Eversmann and Will Crump, Datum LLC Leading analyst firms often cite the success rate of data projects at less than 50%. The problem requires a human solution, not a technical one. Strong leadership at every level is the key to beating the odds. In this session, Will Crump, President DATUM LLC & First Sergeant Matt Eversmann (ret.), recipient of the Bronze Star Medal, memorialized in the epic film Black Hawk Down, and the coauthor of The Battle of Mogadishu, will discuss the challenge of leading a team that aligns the needs of the business & their IT counterparts. Critical skills like leading from the middle and the value of leadership and followership are outlined to create a lasting atmosphere of success in cross-functional teams. 10:00 a.m. 10:45 a.m. Breakout Sessions: 10:45 a.m. 11:30 a.m. Mitchell Break & Networking Birds of a Feather Discussion Sessions Material Master Data Domain Facilitator: Greg Barker, WR Grace Customer Master Data Domain Facilitator: Tina Tang, SAP ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 1
2 Walker 11:30 a.m. 12:00 p.m. Finance Master Data Domain Facilitator: Justin Litz, SAP HR Master Data Domain Facilitator: Melissa Vogel, General Mills Data Governance for Beginners: Part I Facilitated by Datum, Deloitte, Decision First Technoligies Ask the Audience Opportunity to ask the entire group a Data Governance related question 12:00 p.m. 1:15 p.m. 1:15 p.m. 1:30 p.m. Lunch SAP EIM Tools Overview David Quirk, SAP 1:30 p.m. 2:00 p.m. 2:00 p.m. 2:45 p.m. A Practical Approach to Transforming your Operation: Protecting & Leveraging your Data in a Connected Enterprise John Dyck, Rockwell Automation Application Data Management versus Master Data Management Kristian Kalsing, Winshuttle Companies often struggle with their definition of Master Data. According to Gartner, only a small but critical fraction of an organization s data will benefit from being governed in a centralized hub. Most data that supports your business processes is application-specific and is more effectively governed closer to the business. In this session, we will clarify the difference between Master Data and Application Data and discuss how to adapt your data management approach to the different types of data in your organization. 2:45 p.m. 3:30 p.m. Breakout Sessions: 3:30 p.m. 4:15 p.m. Break & Networking Ensure Trust in Your Data for Accurate Analytics with SAP Information Management Lynne Lintelman, SAP Getting accurate data needed for analysis and decision-making is important. However, establishing trust in the information can be a challenge. In this session, see how Information Management solutions from SAP can help you to create: A streamlined business process to better understand, improve, govern and unlock the value of enterprise data Tighter collaboration between Business and IT users to manage the wide variety of data sources Lower costs while managing more data and supporting more data initiatives We will explore SAP Information Steward and Data Services through a practical use case. ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 2
3 Mitchell Overcoming common roadblocks while planning a data governance journey Robert Scanlan, Accenture This session will focus on the common difficulties seen while planning a data governance journey and strategies to help overcome them, such as: what prerequisites should be in place, obtaining buy in from leadership, and making your business case. Applicable for those starting out or those who must cycle through periodic requests or reviews. Walker Colgate s Recipe for Success: Data Governance and Data Quality Jian Ming Se, Colgate Learn how Colgate accomplished the optimization of data quality and introduced global governance processes leveraging SAP Information Steward software and the SAP Master Data Governance application. Discuss the challenges of Colgate s master data management (MDM) program and lessons learned, including product hierarchy. Find out how Colgate accesses the different governance process stages with SAP Fiori apps and SAP HANA platform analytics. How Energizer Responded to a Major Organizational Change With a Scalable Data Governance Operating Model Colleen Henderson, Energizer Holdings Inc. Energizer faced a strategic organizational challenge when the decision was made to separate into two distinct companies. They needed a plan to access information, evaluate, and recommend a structure that would support the organizational needs of both companies as well as provide analytics at the parent company level. Energizer quickly identified current capabilities and determined gaps in order to build a strategy and execution plan that would support the separation activities and the associated reorganization efforts, while at the same time building out a robust data governance model previously not in existence. This session focuses on how to develop an operating model that aligns people, process, and technology elements allowing a quick response to organizational change and the creation of a sustainable and scalable governance program. Advanced Session: Birds of a Feather Discussion- Self Facilitated This session is intended for individuals/companies that are further along in their data governance journey to discuss more advanced topics in a round table format. Breakout Sessions: 4:15 p.m. 5:00 p.m. Mitchell Walker Birds of a Feather Discussion Sessions Vendor Master Data Domain Facilitator: Tina Tang, SAP Customer Master Data Domain Facilitator: Kristin McMahon, SAP MRO Master Data Domain Facilitator: TBD Outsourcing Discussion Facilitator: Jodi Maciejewski, ConAgra Foods Material Master Data Domain Facilitator: TBD ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 3
4 5:00 p.m. 6:30 p.m. Sponsor Introductions, Drawings, Networking, and Q&A with Sponsors Drinks and Light Appetizers provided (Dinner On Your Own) Tuesday, September 29 7:15 a.m. 8:00 a.m. Ballroom Foyer, Networking, Continental Breakfast 8:00 a.m. 8:45 a.m. The Continuing Evolution of Global Data Quality at Rockwell Automation Ryan Krall, Rockwell Automation, Chris Hagen, Rockwell Automation, Don Loden, Decision First Learn how global data quality efforts at Rockwell Automation have improved customer, contact and material data. See what it is really like to undertake these efforts in a maturing governance organization and discover what it takes to obtain and maintain business justification. Discuss real world challenges as well as benefits and efficiencies that improve the user experience and analytics while reducing costs. 8:45 a.m. 9:30 a.m. How Johnson & Johnson Improved Key Business Processes with a Global MDG Solution for Customer Stacey Stewart, Johnson & Johnson, David Woods, Datum Johnson & Johnson recognizes that high quality Customer Data is a critical success factor in executing efficient processes, managing performance and constructing optimal customer relationships. To capitalize on this, the J&J team embarked on a journey to establish a global Master Data Governance solution focused on capturing data standards and common processes that were strongly linked to business value. This approach resulted in unification of disparate organizational units, clarification of accountabilities and increased information integrity within the Customer and Order-to-Cash processes. In this presentation, Stacey Stewart (Johnson & Johnson) and David Woods (DATUM) will share how the J&J team addressed the challenges and ultimately succeeded in delivering a sustainable global data governance solution anchored on SAP MDG. 9:30 a.m. 9:45 a.m. ASUG Website Overview: How to keep connected after you leave Danny Pancratz, ASUG 9:45 a.m. 10:00 a.m. Ask the Audience Opportunity to ask the entire group a Data Governance related question 10:00 a.m. 10:45 a.m. Break & Networking Breakout Sessions: 10:45 a.m. 11:30 a.m. Self Service Data Preparation with SAP Agile Data Preparation Lynne Lintelman, SAP Gartner estimates that up to 80% of an analyst's time is spent not on analyzing data or publishing results, but on preparing data for analysis. Imagine how much more productive (and interesting!) your job would be if you could spend your time doing what you love? With SAP Agile Data Preparation, you can quickly and easily discover, import, profile, cleanse, de-duplicate, and merge data sets for analysis in a fraction of the time it would take in a tool like Excel. Just as self-service BI tools like Lumira have brought the power of sophisticated analysis and visualization to the desktop and the end-user, so does Agile Data Preparation bring powerful data management tools in your hands. Learn about this great new tool from SAP and how it can be used by analysts, IT governance groups, and data stewards to make information management part of every organization. ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 4
5 Mitchell Steps to an Effective Data Governance Journey with Bristol-Myers Squibb Jeevan Rebba, Bristol-Myers Squibb, Ricardo Rosales, BackOffice Associates Striking the right balance between the magnitude of data quality controls and the speed for operational efficiency is the key success factor in building an effective data management organization. The presentation will discuss the evolution of the Data Management Practice at Bristol- Myers Squibb (BMS) through data management techniques while aligning with industry best practices. The BackOffice platform addresses the business need for high data quality controls without hindering operational efficiency. Learn how Bristol-Myers Squibb evolved into a state of higher data quality through innovative design without compromising agility to drive business transformation, which is considered a common industry challenge given constant evolving business priorities. Walker What's happening out in the Big-Data world and how you can demonstrate the importance of Data Governance to senior management Nusrath Mohammed, PWC David Sentance, PWC Gain insights on the current trends in master data management resulting from a study with high-ranking representatives of 49 companies spanning 12 countries and 8 different industries. Understand the roadmaps for moving forward on data quality and governance initiatives. Case studies and business challenges around master data that leveraged to demonstrate the value of those initiatives. Creating a Repeatable Data Conversion Process Sandra Perez, GE Power & Water, Penny Acree, GE Power & Water Data Conversion is an important topic for a successful ERP implementation, approaching data conversion as a business process and not a technology problem will enable an ERP team to reach Business Ready data. This session will cover the most important key enablers and the lessons learned related to People, Tools and Processes as well the relationship of Data Conversion and Data Quality Critical Cultural Success Factors (CCSFs) for Information Quality Programs Cindy Palle, Bemis Company 11:30 a.m. 12:15 p.m. Information and data quality practitioners are in general agreement that social, cultural, and organizational factors are the most important factor in determining the success or failure of an organization s data and information programs. This presentation will discuss some of those impacts and suggest some paths to overcome them. Open and interactive discussion is welcome. Building the Right Foundation for Success Scott Schlesinger, Ernst & Young LLP - Advisory Services If the long-term success of any data management undertaking is to be ensured, the focus must be on the near-term success of the current initiative. And the organization must, simultaneously, never lose sight of its long-term strategic goals. Data has to be discovered, acquired, organized, filtered and cleansed, stored, and governed before it offers real value to the end consumer. Companies should, therefore, view data management as an enterprise program that is ongoing. A program that leverages solutions and tools that are integrated and optimized to provide one cogent outcome while ensuring that they can scale for enterprise-wide adoption. 12:15 a.m. 1:15 p.m. Lunch ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 5
6 1:15 p.m. 2:00 p.m. Johnson Controls EIM Architecture & Strategy Steve Carpenter, Johnson Controls, Jenette Lee, Johnson Controls, Brian Regan, DMR Learn how Johnson Controls is using the complete suite of SAP Enterprise Information Management (EIM) to create a global data Center of Excellence. JCI building a global data competency that manages enterprise master data, KPI s and analytics across hundreds of data sources worldwide. The COE is responsible for legacy data acquisition, transformation, conversion, harmonization, and data quality. Its mandate includes executive insights, compliance, master data distribution, and highvelocity system deployment. In this presentation, JCI explains its best practices approach to deploying SAP EIM tools including SAP MDG, HANA, Data Services, Data Quality, Information Steward, and the SAP Information Steward Accelerator. 2:00 p.m. 2:45 p.m. Data Lisa Horne, Newell-Rubbermaid In this presentation, Newell Rubbermaid will share their data governance definition, implementation approach, and challenges. In addition, they will share how Information Steward will be used to depict their data quality. 2:45 p.m. 3:30 p.m. Break & Networking Breakout Sessions: 3:30 p.m. 4:15 p.m. SAP Master Data Governance: New Innovations in 8.0 and the Road Ahead Markus Kuppe, SAP With release 8.0, we have extended SAP MDG to now support end-to-end processes for the entire master data lifecycle, covering central governance as before but now also master data consolidation. Enhanced HANA-based analytics and investments into consumer-grade user experience shall help companies to empower business agility. In addition, we of course again invested into MDG s strong foundation for improved business efficiency and process flexibility, helping companies to further enable simplification. This session will highlight some of the recent innovations and will talk about the roadmap for SAP MDG also in the context of SAP S/4HANA. Mitchell Ensuring a Cure for Unhealthy Data by Harnessing SAP s EIM Suite and MDG for Healthcare Supplies at Cardinal Health Randy Connelly, Utopia, Prasad Vempati, Cardinal Health Cardinal Health relies heavily on healthy trusted data to run its operations. Cardinal s customers demand a high degree of confidence that the data they send and receive is captured and maintained accurately. Cardinal harnessed the power of SAP Data Services, Information Steward, and Master Data Governance for data migration and governance. Early insight analysis of legacy data quality and data fit gap requirements for SAP Ability to assure data is both SAP and business ready before it is loaded Repeatable and reusable reporting, tracking, and analytics, rules, cleansing and workflows ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 6
7 Walker The Impact of High Integrity Bank Master Data on Payment Processes Sarkis Akmakjian, Accuity To take full advantage of the flexibility and scalability options available using an ERP system, core bank master data must be reliable and up-to-date. However, effective data management can be time consuming and many financial professionals rely on expensive manual data collection and maintenance processes. This session will provide an understanding of the symptoms and consequences of poor bank master data, best practices on maintaining and getting bank data in order and real world case studies. Master Data lessons learned from a global SAP deployment Claude Viman, Johnson & Johnson There are numerous benefits that are well documented, to deploying a global SAP environment. However, from Master Data perspective, there are a myriad of undocumented obstacles that can t be foreseen at the beginning of the journey. This presentation will display and put up for discussion some of the challenges that we had to overcome, in what can be arguably considered the most complex Master Data project. 4:15 p.m. 5:00 p.m ASUG Data Governance Benchmarking Survey Tom Mongoven, Deloitte Consulting, CJ Cox, Deloitte Consulting The ASUG Data Governance Benchmarking Survey has evolved into an annual event for registered attendees of the ASUG Data Governance SIG conference. The theme of this year s survey is Sustainment and Expansion and examines how programs are addressing challenges faced around defending, and sustaining, their data management and governance programs while at the same time being asked to expand their presence into new information domains including big data and unstructured data. As the sponsor for the survey, Deloitte Consulting will present the results in an interactive session with the audience. Please join them as they reflect your insight and experience on these key 2015 topics. 5:00 p.m. 5:30 p.m. Sponsor Drawings, Networking (Dinner On Your Own) Wednesday, September 30 7:30 a.m. 8:30 a.m. Ballroom Foyer, 8:30 a.m. 9:15 a.m. Networking, Continental Breakfast Customer Story: Siemens Data Migration between SAP Environments Jeff Greiner, Siemens, Mike McInnis, EPI-USE Labs In this session learn how Siemens manages their data in a complex environment. The challenges they face from traditional methods, time consuming and prone to errors, to simplifying the process. Siemens has leveraged additional tools to ensure quality data exists in multiple SAP Environments ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 7
8 Breakout Sessions: 9:15 a.m. 10:00 a.m. SAP MDG- Much More Than Central Governance Carsten Koehler, SAP SAP MDG was originally positioned to address the business need of governing master data centrally within one system and replicating this data to other systems. The product has evolved significantly over several releases and now certainly provides an organization with many more business benefits than simply central governance. In this session you will see in detail how MDG handles master data consolidation scenarios within Business Partner, Customer and Supplier data, including process steps like data standardization and matching making use of SAP Smart Data Quality in HANA. In addition, learn about integration scenarios possible between MDG and SAP Customer Relationship Management, SAP Supplier Lifecycle Management, SAP Cloud for Customer, and SAP Business Partner Screening which allow MDG to be an integral part of an organization s master data needs across an entire landscape. Mitchell Data Governance- Getting Started Raghav Nookalar, Itelligence Inc, Bo Andersen, Itelligence Inc Understand Data governance Master Data Governance models Data governance organization How to Roles, responsibilities and skills required for Data Governance team Automated vs. Manual governance Walker Master Data Metrics - Birds of a Feather Discussion Session Facilitator: Jodi Maciejewski, ConAgra Foods Data Governance for Beginners- Part II Facilitated by Datum, Deloitte, Decision First Technologies 10:00 a.m. 10:45 a.m. 10:45 a.m. 11:30 a.m. Rockwell Automation Keynote: Approach to securing the lifecycle of our information around intellectual property, employee data, services, etc. (UPDATE) Jim Motes, Vice President and Chief Information Security Officer (CISO), Rockwell Automation BIG Data Panel Facilitated by SAP This discussion looks at ways to ensure confidence in data readiness for Big Data, analytic, and predictive use cases. Learn more about metadata and semantic catalogs, along with how to merge and reconcile different data sets. Explore security and privacy policies, measuring quality, and providing lineage to establish trust in the data. 11:30 a.m. 12:00 Event Wrap-Up IGie Award, Sponsor Contest Winners, Sponsor Giveaways, DG SIG Updates Jodi Maciejewski, Bob Berntsen, and Jennifer Bauman, DG SIG Leadership David Quirk, SAP POC for ASUG Data Governance ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 8
9 Thank You to Our Sponsors Premier Platinum Gold ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 9
10 Silver ASUG Face-to-face Meetings: Education & Networking in Your Local Area AGENDA PAGE: 10
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