BPM. Governance. Copyright 2008, Oracle and / or its affiliates. All rights reserved.

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Scarlett Russell
7 years ago
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1 Roger Busser Governance 1

2 Stages of SOA Adoption Business Goals IT Goals Scope No. of Published Services* No. of Service Consumers* No. of Service Calls/Day* No. of Service Developers* Enabling Technology (cumulative) Stage 1 Introduction Address Specific Pain (e.g., Customer Portal) Proof of Concept Single Application Stage 2 Spreading Process Integration (e.g., B2B) Establish Technology Platform Multiple Applications (Single BU) Stage 3 Exploitation Process Flexibility (e.g., Time to Market) Leverage Services Sharing Multiple Applications (Cross BUs) Stage 4 Plateau Continuous Adaptation & Evolution Enterprise SOA Infrastructure Virtual Enterprise <25 <100 <500 >500 <5 <25 <50 >50 <10,000 <100,000 <1,000,000 >1,000,000 <10 <20 <100 >100 Application Server, Portal, Adapters ESB, WSM Integr. Suite, B2B SOA Reg/Rep BPM Policy Mgmt. Enterprise SOA Backplane * =These figures represent typical scenarios, but they may vary considerably depending on the specific organization's requirements. 3 Integrating Services into the IT Supply Chain Services Are the most valuable software investments you make Have extensive metadata that must be managed Don t exist in isolation Have broad governance challenges, similar to other IT Must comply with standards, regulations and service levels Proliferate uncontrollably, unless part of an architecture Need to be managed as part of the overall fabric of IT, not only in SOA fabric Reduce Reuse Remix 2

3 Customers want to integrate full Service Lifecycle Design Analysis Modeling Development & Test Deployment Removal WSLD, XSD, Composites Validation Requirements, Rules, Models Enterprise Standards Repository and Impacts, Relationships Registry SLAs, Metrics, Alets Policies Staging, Approval Runtime Modification Retirement Monitoring Secure & Audit Self-Sustaining Repository with Automation 3

End-to-End SOA Governance Enterprise Repository Impact / dependency analysis Compliance Reporting Service reuse Lifecycle management Oracle Service Bus SOA JDeveloper Eclipse VS.

SOA Management Pack Metadata Exchange Service Registry Manager Service Registry Service discovery Auto-synchronized with repository Manager Run-time governance Policy-oriented

4 End-to-End SOA Governance Enterprise Repository Impact / dependency analysis Compliance Reporting Service reuse Lifecycle management Oracle Service Bus SOA JDeveloper Eclipse VS.NET SCMs Governance Suite Ant Build Oracle BPEL Process Mgr BPM Suite Enterprise Repository SOA Management Pack Manage production services Capture usage metrics SLA monitoring EM SOA Management Pack Metadata Exchange Service Registry Manager Service Registry Service discovery Auto-synchronized with repository Manager Run-time governance Policy-oriented security and access control 7Copyright Future 2008, Integration/Automation Oracle and / or its affiliates. All rights reserved. Oracle Restricted and Confidential Business Process Management 4

5 BPM Delivers Efficiency Deliver more better, faster, and cheaper Metrics Results Utilization, capacity Throughput, speed Quality, yield, exceptions Reduced Operations Cost Increased capacity Effective resource utilization Better quality / service BPM Delivers Control Metrics Results Consistently knowing the current status and outcome of your processes Financial Organizational SLA failure rate Rate of non-compliance Managed, lower risk Compliance Financial accountability Lower capital reserves Better visibility Customer Relationship Management Process Disconnects Missed Exceptions Escalating Costs CRM Process Disconnects Across Silos Sales and Marketing Production Planning Manufacturing Product Configuration Order Management SFA Product product SCM product DB LMS ERP MES Enterprise Infrastructure Inventory & Logistics Warranty & Returns Management Inv MGMT B2B Finance & HR Real-World Business Processes span organizations, systems, and applications. ERP 5

6 BPM Delivers Agility Metrics Ability to adapt quickly to changing world conditions Speed to create & change processes Time to market Model, Simulate, Optimize Implement Execute Results New revenue growth Market share growth Increased competitiveness Thought leadership Interact, Monitor, Control How to get there Actors KPI s Business rules Management & Control Customer Activities Product / service 6

7 BPM lifecycle Process, KPI s, roles, business rules Simulate, documentation Handover to IT Implementation by IT Feedback to business Approval, acceptance, production Measure Improve Modeler Active Swim Lanes Time-based Business Rules for SLA management Parallel Processing; Synchronous and Asynchronous Processing Launch processes from any event Incorporate complex Supports the Major Process Business Modeling Rules directly Standards in the process model Most comprehensive set of Activity Types Process Owners manage Business Rule parameters 7

8 Business rules Enhanced Business Rules support Define rules in the process model Web interface for on-the-fly changes Separate rules logic from process logic Simulation Observe and manage queues in real time. Adjust staffing/efficiency, etc. Configure Simulation Scenarios (Loads) Generate detailed reports to assess process design. Export reports for external analysis. Extensive cost-based, time-based, and unit-based reporting. 8

9 Development Build a Re-Usable Component Catalog Auto-Generate Web Forms for Interactive Activities Auto-Generate Interface Components for a wide variety of Technologies. Integration Introspect, Catalog, & Re-Use services from all your enterprise information sources BPM Suite BAPI - IDOC Net Weaver SAP XI Java API EJB JDBC SQL/JDBC Service Bus XML API EJB Java Reflection JNDI JMS.NET COM / DCOM JDBC ALDSP Java API XML JMS EJB 9

10 User interface Highly- functional web-based UIs Optimized for Webcenter and WLP but built on standards to work on nearly any portal. Turn Outlook into a Process Inbox Use a number of Web RSS Readers Server Multi-platform support Multi-version process instances Workspace Dynamic binding to external services Process Server Web based console with full control over process deployments Active Repository Production Repository Application Server Clustering Horizontal Scaling Process Database Active DB Passive DB HA Database Posture 10

11 BAM Drag-and-drop Business Activity Monitoring Business Process Management Business Analyst Process Developer Process modeling, simulation and documentation Process execution and management Process development and systems integration Business Owner Business User Interaction Process Participants Business dashboards and historical & trend analysis tools Enterprise SFA ERP databases CRM applications and 11

12 Sample Processes Process Impact Revenue Cost Customer Service Cycle Time High Risk Management Claims Eligibility Customer Support/Help Desk Sarbanes-Oxley Inventory Management HR Management Transportation Management Service Billing Claims Repricing Employee On Boarding Automated Expense Report Management Claims Adjudication Order-to-Cash Customer Provisioning & Activation Field Service Management Order Management Product Lifecycle Management Customer Credit Management Revenue Recovery Procurement & Sourcing Loan Origination Benefits Administration Reverse Logistics HIPAA Compliance Low Process Complexity # of Process Steps # of Process Participants # of Integration Points # of Transactions # of Process Exceptions # of Organizations High 12

BEA BPM an integrated solution for business processes modelling. Frederik Frederiksen Principal PreSales Consultant BEA Systems

BEA BPM an integrated solution for business processes modelling Frederik Frederiksen Principal PreSales Consultant BEA Systems Agenda What is BPM? BEA AquaLogic BPM Suite Industry View Customers BPM and