Oracle Application Integration Architecture: Business Process Modeling and Analysis. An Oracle White Paper April 2009
|
|
- Ralph Neal
- 8 years ago
- Views:
Transcription
1 Oracle Application Integration Architecture: Business Process Modeling and Analysis An Oracle White Paper April 2009
2 Note: The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 2
3 Table of Contents Oracle Business Process Modeling and Analysis Overview... 4 Our Understanding of Business Process Management... 4 What is the Challenge?... 4 What is the Answer?... 4 What is a Business Process?... 5 Modeling Approach and Methodology... 6 Oracle s Approach to Business Process Modeling and Analysis (BPA) 6 Methodology and Organization... 6 Model Types... 7 Modeling Standards and Notation... 8 Level Level Level Level Level Functional and Composite Business Process Views Modeling Tool and Viewer Integration with Business Services Repository Integration Scenario Enterprise Business Object Enterprise Business Service Authoritative and Guiding Sources for Industry Process Best Practices 19 Overview of Delivered Models Communications Industry Insurance Industry Utilities Industry Financial Services Industry Retail Industry Cross-Industry Cross-Industry Composite Business Processes Industry-Specific Composite Business Processes Inventory of Delivered Models How Can Oracle Help? Oracle Business Process Analysis Suite Delivered Business Process Models Conclusion Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 3
4 Oracle Application Integration Architecture: Business Process Modeling and Analysis Process management is not another form of automation, a new killer-app or a fashionable new management theory. Process management discovers what you do and then manages the lifecycle of improvement and optimization, in a way that translates directly to operation. Whether you wish to adopt industry best practices for efficiency or pursue competitive differentiation, you will need process management. -Howard Smith, Peter Fingar ORACLE BUSINESS PROCESS MODELING AND ANALYSIS OVERVIEW Our Understanding of Business Process Management Business Process Management (BPM) includes a set of activities that organizations perform to either optimize their business processes or adapt them to new organizational needs. Important elements include business process modeling and analysis (BPA), orchestration (BPEL), and business activity monitoring (BAM). This whitepaper focuses on the BPA element, outlines Oracle's approach and methodology, and describes the business process models delivered with Oracle Application Integration Architecture (AIA) solutions. What is the Challenge? Coordinating business processes is not simple or linear as might be portrayed in the world of traditional task management. Business is constantly changing, messy, unordered and chaotic; work activities and tasks have to be processed in parallel. Coordination requires the spawning and asynchronous execution of nested tasks and parallel activities. And it is not just tasks that occur in parallel, but decision-making, distributed computation, and the movement of information within the company and across the value chain What is the Answer? The best way to understand how your business is running - is to understand your processes. Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 4
5 The first step in doing that is to model your business processes. A business process is a structured, measured set of activities designed to produce a specific output for a particular customer or market. It implies a strong emphasis on how work is done within an organization, in contrast to a product focus s emphasis on what. A process is thus a specific ordering of work activities across time and space, with a beginning and an end, and clearly defined inputs and outputs: a structure for action.... Taking a process approach implies adopting the customer s point of view. Processes are the structure by which an organization does what is necessary to produce value for its customers. -Thomas H. Davenport 1993 Oracle has created and delivered business process models for those processes supported by Oracle AIA products. These business process models will enable you to see and understand how Oracle AIA provides application integration solutions for your business processes. What is a Business Process? A business process is a set of coordinated tasks and activities, involving both human and system interactions, that will lead to accomplishing a set of specific organizational goals. Characteristics of business processes include the following: Large, complex, and long running Widely distributed and customized Dynamic Automated Both business and technical in nature Cross boundaries within and between businesses Dependent on and supportive of human intelligence and judgment Difficult to recognize Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 5
6 MODELING APPROACH AND METHODOLOGY Oracle s Approach to Business Process Modeling and Analysis (BPA) We combine the business view of the business analyst with a glimpse of the technical view of the technical analyst. We use a standard modeling method and add technical artifacts to the models at the lowest level of decomposition. Methodology and Organization We use accepted standard modeling methods and notation and add Oracle-specific information on the most detailed level of the models. Following are characteristics of our models: Horizontal, role-based, swimlane workflow modeling method based on the Rummler-Brache diagramming technique. Lowest level is Business Process Modeling Notation (BPMN) compliant Includes both human and system lanes We have organized our model content using four hierarchical levels of decomposition. Top three levels are conceptual Conceptualization of service-oriented architecture (SOA) services can be observed on the third level Fourth level is implementation-specific Process integration points and AIA artifacts appear on the lowest level Figure 1: Model Taxonomy and Hierarchical Organization of Model Content Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 6
7 We have created many sets of the lowest level models that correspond to particular implementation solutions. AIA provides solutions that quilt together pieces of application functionality between two or more Oracle product families. We have also created industry-specific variations of our models for many of the industries that Oracle supports. Figure 2: Multiple Sets of Implementation-Specific Models Model Types We create and deliver the following types of models: Reference Process Models (RPMs) Horizontal, functionally scoped business process models that depict all of the aspects of the processes supporting a particular function (Marketing, Sales, and Order Fulfillment, for example). Industry Reference Process Models Industry-specific business process models that combine industry processes with relevant horizontal processes and variations of horizontal processes. Composite Business Flows End-to-end processes that are comprised of parts of several functional business processes (Order to Cash, Procure to Pay, and Design to Release, for example). Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 7
8 MODELING STANDARDS AND NOTATION Following are examples of models at each level, as well as a list of the symbols and annotation used on each level. Level 0 Figure 3: Sample Level 0 Model Logical Group Box Value-added chain Figure 4: Level 0 Model Notation Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 8
9 Level 1 Figure 5: Sample Level 1 Model Figure 6: Level 1 Model Notation Level 2 Figure 7: Sample Level 2 Model Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 9
10 Figure 8: Level 2 Model Notation Level 3 Figure 9: Sample 1 Level 3 Model Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 10
11 Figure 10: Sample 2 Level 3 Model Figure 11: Level 3 Model Notation Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 11
12 Level 4 Level 4 is not a model level. It is the tasks that appear on the models at level 3. Think of level 4 as the leaves on the lowest branch of the tree. Functional and Composite Business Process Views Our Reference Process Models depict functionally scoped business processes. Figure 12: Functional Business Process View Drill-Down, All Four Levels (Order Fulfillment) Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 12
13 Our Composite Business Flows depict end-to-end processes that span portions of several functional business processes (Order to Cash, Procure to Pay, and Design to Release, for example). Figure 13: Composite Business Process View Drill-Down, Level 0 (Order to Cash) Figure 14: Composite Business Process View Drill-Down, Level 1 (Order to Cash) Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 13
14 MODELING TOOL AND VIEWER Our modeling tool is our own Oracle Business Process Analysis (BPA) Suite. Following are the components in the BPA Suite. Business Process Architect Standards-based tool for process modeling. Uses various standards-based notations and templates such as Business Process Modeling Notation (BPMN), Event-Driven Process Chains (EPC), and so forth. Business Process Repository Server Server component for sharing the process repository across multiple users in a collaborative environment. Business Process Simulator Tool for simulating the process models based on a set of discrete events to perform "what if" analysis. Business Process Publisher Tool for publishing process models to a large audience outside of the core team designing the process models. Oracle Extensions for SOA Allows bi-directional integration with Oracle SOA Suite. We use the Business Process Architect and the Business Process Repository Server components to create the models. We then use the Business Process Publisher component to publish the models in HTML format. We provide the Business Process Publisher along with Oracle Application Integration Architecture (AIA) solutions for you to be able to view the published set of models. Once installed and implemented, you can allow business and technical analysts in your entire enterprise to view the models with a web browser. The published models include hyperlinks to entries in the Business Services Repository (BSR), where technical details are described for the Oracle AIA solution integration artifacts. Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 14
15 Figure 15: Business Process Publisher Homepage Figure 16: Business Process Publisher Level 1 Model Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 15
16 Figure 17: Business Process Publisher Level 3 Model with Model and Object Attribute Panes Exposed Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 16
17 INTEGRATION WITH BUSINESS SERVICES REPOSITORY The Business Services Repository (BSR) is delivered with Oracle Application Integration Architecture (AIA) solutions. Our models include references to the AIA integration artifact metadata defined in the BSR as well as URL links to those BSR entries. Following are samples of the three types of AIA integration artifact entries in the BSR. Integration Scenario Figure 18: BSR Integration Scenario Entry Enterprise Business Object Figure 19: BSR Enterprise Business Object Entry Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 17
18 Enterprise Business Service Figure 20: BSR Enterprise Business Service Entry Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 18
19 AUTHORITATIVE AND GUIDING SOURCES FOR INDUSTRY PROCESS BEST PRACTICES The TeleManagement Forum enhanced Telecom Operations Map (etom ) was used as a reference to frame the conceptual levels of the Communications business process models. Future releases will incorporate references from other appropriate external governing sources, including: Supply Chain Council (SCOR) Value-Chain Group (VCG) Federal Enterprise Architecture Business Reference Model (FEA) Other external industry best practice sources Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 19
20 OVERVIEW OF DELIVERED MODELS Delivered model content includes the Level 0, Level 1, Level 2 and Level 3 models for those processes supported by Oracle Application Integration Architecture (AIA) solutions. Model content is cumulative, and for each AIA release, includes models delivered with prior AIA releases as well. Currently, integration artifacts and corresponding business process models have been delivered for portions of the following business processes: Communications Industry Product Lifecycle Management Fulfillment Assurance Billing Insurance Industry Claims Utilities Industry Marketing Product Management Billing and Revenue Management Sales Order Fulfillment Customer Service Financial Services Industry Financial Control and Reporting Retail Industry Order Fulfillment Procurement Inventory Management Financial Control and Reporting Cross-Industry Enterprise Planning and Performance Management Marketing Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 20
21 Sales Order Fulfillment Customer Service Field Service and Depot Repair Supply Chain Planning Product Management Production Procurement Materials Management and Logistics Transportation Management Project Management Financial Control and Reporting Cash and Treasury Management Asset Lifecycle Management Enterprise Information Management Recruiting Workforce Deployment Workforce Development Compensation Management Cross-Industry Composite Business Processes Order to Cash (Siebel Order/Siebel Opportunity to Oracle Order Management/Oracle Transportation Management) Design to Release (Agile Product Lifecycle Management to Oracle Product Information Management) Design to Release (Agile Product Lifecycle Management to SAP ERP) Lead to Order (JD Edwards EnterpriseOne to CRM On Demand) Oracle Customer Hub Integration Pack (Siebel CRM and Oracle EBS to Oracle Universal Customer Master) Oracle Product Hub Integration Pack (Siebel CRM and Oracle EBS to Oracle Product Information Management) PeopleSoft Enterprise Financials Integration Pack (EBS Financial Accounting Hub to PeopleSoft General Ledger) Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 21
22 Industry-Specific Composite Business Processes Oracle Retail Merchandising Integration Pack (Oracle Retail to PeopleSoft Financials) Inventory of Delivered Models A full current inventory of our delivered models is included on our customer support website. Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 22
23 HOW CAN ORACLE HELP? Oracle Business Process Analysis Suite Oracle Business Process Analysis Suite provides comprehensive modeling, analysis and simulation capabilities for enterprise-wide business process management. Oracle BPA Suite supports Enterprise Architecture, process improvement and change management initiatives, and provides for alignment of Business Process Management (BPM) and Service-Oriented Architecture (SOA) initiatives. In addition, Oracle BPA Suite is innovatively integrated with Oracle SOA Suite to provide closed-loop BPM capability, enabling business analysts and developers to closely collaborate throughout the entire BPM lifecycle using the best tools for their specific needs. Figure 12: Business Process Management (BPM) Lifecycle Delivered Business Process Models Oracle helps accelerate your system design, implementation and upgrade projects by delivering a library of pre-built business process models that you can start with. Several types of models are delivered, including: Reference Process Models (RPM) Horizontal, functionally scoped business process models that depict all of the aspects of the processes supporting a particular function (Marketing, Sales, and Order Fulfillment, for example). Industry Business Process Models Industry-specific business process models that combine industry processes with relevant horizontal processes and variations of horizontal processes. Composite Business Flows End-to-end processes that are comprised of parts of several functional business processes (Order to Cash, Procure to Pay, and Design to Release, for example). Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 23
24 CONCLUSION We know you need to implement and upgrade your operational business systems quickly, economically and efficiently, and that you need to select the right combination of features and functionality to fit the needs of your business processes. To jumpstart your implementation projects, we have created and delivered business process models for those processes supported by Oracle Application Integration Architecture (AIA) products. These business process models will enable you to see and understand how Oracle AIA provides application integration solutions for your business processes and how your integrated products fit together to provide a comprehensive business process solution. Oracle has both the tools and the process intelligence to help you manage both the technology and the human requirements for your business process analysis and design. Oracle Application Integration Architecture: Business Process Modeling and Analysis Page 24
25 White Paper Oracle Application Integration Architecture: Business Process Modeling and Analysis April 2009 Author: Pat Krebs Oracle Corporation World Headquarters 500 Oracle Parkway Redw Shores, CA U.S.A. Worldwide Inquiries: Phone: Fax: oracle.com Copyright 2009, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior written permission. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. 0408
Reference Process Models User's Guide for Oracle Application Integration Architecture Foundation Pack 11g Release 1 (11.1.1.9.0)
[1]Oracle Fusion Middleware Reference Process Models User's Guide for Oracle Application Integration Architecture Foundation Pack 11g Release 1 (11.1.1.9.0) E17368-09 December 2014 Describes the modeling
More informationAGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR JD EDWARDS ENTERPRISEONE: DESIGN TO RELEASE
AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR JD EDWARDS ENTERPRISEONE: DESIGN TO RELEASE The Agile Product Lifecycle Management Integration Pack for JD Edwards EnterpriseOne: Design to Release
More informationBusiness Intelligence and Service Oriented Architectures. An Oracle White Paper May 2007
Business Intelligence and Service Oriented Architectures An Oracle White Paper May 2007 Note: The following is intended to outline our general product direction. It is intended for information purposes
More informationORACLE DRIVER MANAGEMENT INTEGRATION PACK FOR ORACLE TRANSPORTATION MANAGEMENT AND ORACLE E-BUSINESS SUITE
ORACLE DRIVER MANAGEMENT INTEGRATION PACK FOR ORACLE TRANSPORTATION MANAGEMENT AND ORACLE E-BUSINESS SUITE KEY CAPABILITIES Manage driver and contractor master data centrally Use profile information such
More informationNext Generation Siebel Monitoring: A Real World Customer Experience. An Oracle White Paper June 2010
Next Generation Siebel Monitoring: A Real World Customer Experience An Oracle White Paper June 2010 Next Generation Siebel Monitoring: A Real World Customer Experience Table of Contents Introduction...
More informationOracle Role Manager. An Oracle White Paper Updated June 2009
Oracle Role Manager An Oracle White Paper Updated June 2009 Oracle Role Manager Introduction... 3 Key Benefits... 3 Features... 5 Enterprise Role Lifecycle Management... 5 Organization and Relationship
More informationAGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR E-BUSINESS SUITE:
AGILE PRODUCT LIFECYCLE MANAGEMENT INTEGRATION PACK FOR E-BUSINESS SUITE: DESIGN TO RELEASE The Agile Product Lifecycle Management Integration Pack for E-Business Suite: Design to Release is a pre-built
More informationAn Oracle White Paper February 2014. Oracle Data Integrator 12c Architecture Overview
An Oracle White Paper February 2014 Oracle Data Integrator 12c Introduction Oracle Data Integrator (ODI) 12c is built on several components all working together around a centralized metadata repository.
More informationOracle Business Intelligence Applications Overview. An Oracle White Paper March 2007
Oracle Business Intelligence Applications Overview An Oracle White Paper March 2007 Note: The following is intended to outline our general product direction. It is intended for information purposes only,
More informationOracle Data Integrator and Oracle Warehouse Builder Statement of Direction
First Published January 2010 Updated October 2013 Oracle Data Integrator and Oracle Warehouse Builder Statement of Direction Disclaimer This document in any form, software or printed matter, contains proprietary
More informationOracle Primavera Gateway
Oracle Primavera Gateway Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is
More informationIntegrating Tutor and UPK Content: A Complete User Documentation Solution. An Oracle White Paper April 2008
Integrating Tutor and UPK Content: A Complete User Documentation Solution An Oracle White Paper April 2008 Integrating Tutor and UPK Content: A Complete User Documentation Solution TUTOR OR UPK? Oracle
More informationOracle BPA Suite: Model and Implement Business Processes Volume I Student Guide
Oracle BPA Suite: Model and Implement Business Processes Volume I Student Guide D70464GC10 Edition 1.0 September 2008 D56390 Author Viktor Tchemodanov Technical Contributors and Reviewers Madhavi Buchi
More informationCUSTOMER MASTER DATA MANAGEMENT PROCESS INTEGRATION PACK
CUSTOMER MASTER DATA MANAGEMENT PROCESS INTEGRATION PACK KEY BUSINESS BENEFITS Faster MDM Implementation Pre built MDM integration processes Pre built MDM Aware participating applications Pre built MDM
More informationORACLE PROJECT MANAGEMENT
ORACLE PROJECT MANAGEMENT KEY FEATURES Oracle Project Management provides project managers the WORK MANAGEMENT Define the workplan and associated resources; publish and maintain versions View your schedule,
More informationORACLE PRODUCT MASTER DATA MANAGEMENT INTEGRATION PACK
ORACLE PRODUCT MASTER DATA MANAGEMENT INTEGRATION PACK The Oracle Product Master Data Management Integration Pack, offers a pre-built Oracle Product Master Data Management Pack is a prebuilt process integration
More informationORACLE BUSINESS INTELLIGENCE APPLICATIONS FOR JD EDWARDS ENTERPRISEONE
ORACLE BUSINESS INTELLIGENCE APPLICATIONS FOR JD EDWARDS ENTERPRISEONE Organizations with the ability to transform information into action enjoy a strategic advantage over their competitors. Reduced costs,
More informationAchieving Sarbanes-Oxley Compliance with Oracle Identity Management. An Oracle White Paper September 2005
Achieving Sarbanes-Oxley Compliance with Oracle Identity Management An Oracle White Paper September 2005 Achieving Sarbanes-Oxley Compliance with Oracle Identity Management INTRODUCTION The Sarbanes-Oxley
More informationAn Oracle White Paper. Enabling Agile and Intelligent Businesses
An Oracle White Paper Enabling Agile and Intelligent Businesses Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not
More informationA Comprehensive Solution for API Management
An Oracle White Paper March 2015 A Comprehensive Solution for API Management Executive Summary... 3 What is API Management?... 4 Defining an API Management Strategy... 5 API Management Solutions from Oracle...
More informationORACLE FINANCIALS ACCOUNTING HUB
ORACLE FINANCIALS ACCOUNTING HUB KEY FEATURES: A FINANCE TRANSFORMATION SOLUTION Integrated accounting rules repository Create accounting rules for every GAAP Accounting engine Multiple accounting representations
More informationAn Oracle White Paper June 2009. Integration Technologies for Primavera Solutions
An Oracle White Paper June 2009 Integration Technologies for Primavera Solutions Introduction... 1 The Integration Challenge... 2 Integration Methods for Primavera Solutions... 2 Integration Application
More informationAn Oracle White Paper May 2011 BETTER INSIGHTS AND ALIGNMENT WITH BUSINESS INTELLIGENCE AND SCORECARDS
An Oracle White Paper May 2011 BETTER INSIGHTS AND ALIGNMENT WITH BUSINESS INTELLIGENCE AND SCORECARDS 1 Introduction Business Intelligence systems have been helping organizations improve performance by
More informationOne View Report Samples Financials
One View Report Samples Financials Introduction... 1 Application: One View Customer Ledger Inquiry Accounts Receivable P03B2022... 2 Report: Open Invoices... 2 Report: Customer Balance... 4 Report: Open
More informationAIA Update Application Integration Today and Tomorrow
Application Integration Architecture AIA Update Application Integration Today and Tomorrow Gerhard Drasch Oracle AIA Product Management Ulrich Janke Oracle Consulting Agenda Today
More informationBusiness Driven Process Optimization
An Oracle Solution Brief October 2013 Business Driven Process Optimization Introduction... 3 Improving Business Processes... 3 Being Business Driven... 3 Business-driven process design with Oracle BPM
More informationORACLE QUALITY ORACLE DATA SHEET KEY FEATURES
ORACLE QUALITY KEY FEATURES Enterprise wide Quality Data Repository In-process Quality Integrated with manufacturing, logistics, maintenance and service modules in the Oracle E-Business Suite. Analysis
More informationAn Oracle White Paper March 2012. Managing Metadata with Oracle Data Integrator
An Oracle White Paper March 2012 Managing Metadata with Oracle Data Integrator Introduction Metadata information that describes data is the foundation of all information management initiatives aimed at
More informationORACLE TUTOR BUSINESS PROCESS CONVERTER
ORACLE TUTOR BUSINESS PROCESS CONVERTER Organizations frequently find that their Visio based business process diagrams have become artifacts. Deploying these models effectively to employees can be difficult,
More informationAn Oracle White Paper September 2011 (updated) Oracle User Productivity Kit - Best Practices for Upgrade Projects
An Oracle White Paper September 2011 (updated) Oracle User Productivity Kit - Best Practices for Upgrade Projects 0 Executive Overview Enterprise application upgrades are a major undertaking and if not
More informationExpress Implementation for Electric Utilities
ORACLE UTILITIES Customer Care and Billing Express Implementation for Electric Utilities An Professional Services Offering The Electricity Business Is Changing Today s electric utility finds it almost
More informationAn Oracle White Paper July 2013. Introducing the Oracle Home User in Oracle Database 12c for Microsoft Windows
An Oracle White Paper July 2013 Introducing the Oracle Home User Introduction Starting with Oracle Database 12c Release 1 (12.1), Oracle Database on Microsoft Windows supports the use of an Oracle Home
More informationOracle Sales Cloud Configuration, Customization and Integrations
WINTER 15 Oracle Sales Cloud Configuration, Customization and Integrations Oracle's standards-based, open and flexible platform makes it easy to rapidly build and deploy rich applications or integrate
More informationHow To Manage It Asset Management On Peoplesoft.Com
PEOPLESOFT IT ASSET MANAGEMENT KEY BENEFITS Streamline the IT Asset Lifecycle Ensure IT and Corporate Compliance Enterprise-Wide Integration Oracle s PeopleSoft IT Asset Management streamlines and automates
More informationSiebel CRM On Demand Single Sign-On. An Oracle White Paper December 2006
Siebel CRM On Demand Single Sign-On An Oracle White Paper December 2006 Siebel CRM On Demand Single Sign-On Introduction... 3 Single Sign-On with Siebel CRM On Demand... 4 Customer Requirements... 4 SSO
More informationAn Oracle White Paper July 2011. Oracle Desktop Virtualization Simplified Client Access for Oracle Applications
An Oracle White Paper July 2011 Oracle Desktop Virtualization Simplified Client Access for Oracle Applications Overview Oracle has the world s most comprehensive portfolio of industry-specific applications
More informationAn Oracle White Paper October 2013. Oracle Data Integrator 12c New Features Overview
An Oracle White Paper October 2013 Oracle Data Integrator 12c Disclaimer This document is for informational purposes. It is not a commitment to deliver any material, code, or functionality, and should
More informationSIEBEL CONTACT CENTER AND SERVICE APPLICATIONS
SIEBEL CONTACT CENTER AND SERVICE APPLICATIONS Deliver a great customer experience that sets you apart, improves efficiency and drives profitability with Oracle s Siebel Contact Center and Service applications.
More informationORACLE BUSINESS INTELLIGENCE SUITE ENTERPRISE EDITION PLUS
Oracle Fusion editions of Oracle's Hyperion performance management products are currently available only on Microsoft Windows server platforms. The following is intended to outline our general product
More informationORACLE PROJECT PLANNING AND CONTROL
ORACLE PROJECT PLANNING AND CONTROL (Formerly Oracle Project Management) KEY FEATURES COLLABORATIVE PROJECT PLANNING Define a project work breakdown structure to align plans to execution Coordinate financial
More information10 Questions to Ask Your On-Demand Contact Center Provider. An Oracle White Paper September 2006
10 Questions to Ask Your On-Demand Contact Center Provider An Oracle White Paper September 2006 10 Questions to Ask Your On-Demand Contact Center Provider EXECUTIVE OVERVIEW Building and maintaining a
More informationThe Next Generation of Local Government: Transforming Non-Emergency and 311 Call Center Solutions to a Complete Constituent Experience
The Next Generation of Local Government: Transforming Non-Emergency and 311 Call Center Solutions to a Complete Constituent Experience An Oracle White Paper February 2013 The Next Generation of Local Government
More informationOracle Identity Management for SAP in Heterogeneous IT Environments. An Oracle White Paper January 2007
Oracle Identity Management for SAP in Heterogeneous IT Environments An Oracle White Paper January 2007 Oracle Identity Management for SAP in Heterogeneous IT Environments Executive Overview... 3 Introduction...
More informationOracle Communications Extension Group: Enterprise Application Guide ORACLE WHITE PAPER AUGUST 2015
Oracle Communications Extension Group: Enterprise Application Guide ORACLE WHITE PAPER AUGUST 2015 Disclaimer The following is intended to outline our general product direction. It is intended for information
More informationOne View Report Samples Warehouse Management
One View Report Samples Warehouse Management Introduction... 1 Application: One View Warehouse Request Inquiry P46270... 2 Report: Warehouse Pick Request Analysis... 2 Report: Warehouse Putaway Request
More informationAn Oracle White Paper Released Sept 2008
Performance and Scalability Benchmark: Siebel CRM Release 8.0 Industry Applications on HP BL460c/BL680c Servers running Microsoft Windows Server 2008 Enterprise Edition and SQL Server 2008 (x64) An Oracle
More informationAn Oracle White Paper June 2010. Introduction to Determinations Engines
An Oracle White Paper June 2010 Introduction to Determinations Engines Introduction to Determinations Engines Executive Overview IT tools and approaches can deliver significant benefits to policy implementation
More informationSmart Business Processes using Oracle Business Rules
Smart Business Processes using Oracle Business Rules An Oracle Whitepaper December, 2008 Introduction Today more than ever, businesses must make good decisions. Effective leaders must be able to understand,
More informationOracle Business Rules Business Whitepaper. An Oracle White Paper September 2005
Oracle Business Rules Business Whitepaper An Oracle White Paper September 2005 NOTE: The following is intended to outline our general product direction. It is intended for information purposes only, and
More informationORACLE ASSET TRACKING
ORACLE ASSET TRACKING KEY FEATURES Self Service User Interface with powerful search capability, comprehensive asset information, mass updates and multiple-asset deployment Single repository of physical,
More informationGet More from Microsoft SharePoint with Oracle Fusion Middleware. An Oracle White Paper January 2008
Get More from Microsoft SharePoint with Oracle Fusion Middleware An Oracle White Paper January 2008 NOTE The following is intended to outline our general product direction. It is intended for information
More informationENTERPRISE EDITION ORACLE DATA SHEET KEY FEATURES AND BENEFITS ORACLE DATA INTEGRATOR
ORACLE DATA INTEGRATOR ENTERPRISE EDITION KEY FEATURES AND BENEFITS ORACLE DATA INTEGRATOR ENTERPRISE EDITION OFFERS LEADING PERFORMANCE, IMPROVED PRODUCTIVITY, FLEXIBILITY AND LOWEST TOTAL COST OF OWNERSHIP
More informationAn Oracle White Paper October 2013. Maximize the Benefits of Oracle SOA Suite 11g with Oracle Service Bus
An Oracle White Paper October 2013 Maximize the Benefits of Oracle SOA Suite 11g with Oracle Service Bus Maximize the Benefits of Oracle SOA Suite 11g with Oracle Service Bus Table of Contents Introduction...
More informationReduce Trial Costs While Increasing Study Speed and Data Quality with Oracle Siebel CTMS Cloud Service
Reduce Trial Costs While Increasing Study Speed and Data Quality with Oracle Siebel CTMS Cloud Service Comprehensive Enterprise Trial Management in the Cloud Oracle Siebel CTMS Cloud Service lets you effectively
More informationMarch 2014. Oracle Business Intelligence Discoverer Statement of Direction
March 2014 Oracle Business Intelligence Discoverer Statement of Direction Oracle Statement of Direction Oracle Business Intelligence Discoverer Disclaimer This document in any form, software or printed
More informationAn Oracle White Paper November 2009. Oracle Primavera P6 EPPM Integrations with Web Services and Events
An Oracle White Paper November 2009 Oracle Primavera P6 EPPM Integrations with Web Services and Events 1 INTRODUCTION Primavera Web Services is an integration technology that extends P6 functionality and
More informationPEOPLESOFT ENTERPRISE ASSET MANAGEMENT
PEOPLESOFT ENTERPRISE ASSET MANAGEMENT Oracle s PeopleSoft Enterprise Asset Management is a critical component of the Plan-to-Retire business process that provides enterprise-wide integration across the
More informationORACLE BUSINESS INTELLIGENCE, ORACLE DATABASE, AND EXADATA INTEGRATION
ORACLE BUSINESS INTELLIGENCE, ORACLE DATABASE, AND EXADATA INTEGRATION EXECUTIVE SUMMARY Oracle business intelligence solutions are complete, open, and integrated. Key components of Oracle business intelligence
More informationOracle Cloud for Midsize Service Companies. An Oracle Industry Brief
Oracle Cloud for Midsize Service Companies An Oracle Industry Brief Competition is everywhere. Clients are demanding. Top talent is scarce. Globalization of services keeps changing your market. Face these
More informationSIEBEL PUBLIC SECTOR 8.2.2
SIEBEL PUBLIC SECTOR 8.2.2 CAPABILITIES Comprehensive case management and policy management centered on the citizen Facilitates complex eligibility determinations and change of circumstance Automates and
More informationOracle Data Integrator and Oracle Warehouse Builder Statement of Direction
First Published January 2010 Updated May 2011 Oracle Data Integrator and Oracle Warehouse Builder Statement of Direction Disclaimer This document in any form, software or printed matter, contains proprietary
More informationORACLE BUSINESS INTELLIGENCE SUITE ENTERPRISE EDITION PLUS
ORACLE BUSINESS INTELLIGENCE SUITE ENTERPRISE EDITION PLUS PRODUCT FACTS & FEATURES KEY FEATURES Comprehensive, best-of-breed capabilities 100 percent thin client interface Intelligence across multiple
More informationLeveraging Mashups to Address Financial Services Challenges
An Oracle White Paper Jan 2010 Leveraging Mashups to Address Financial Services Challenges Disclaimer The following is intended to outline our general product direction. It is intended for information
More informationCUSTOMER MASTER DATA MANAGEMENT PROCESS INTEGRATION PACK
Disclaimer: This document is for informational purposes. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development,
More informationMoving from the Mission Statement to Reality: Achieving a Customer Centric Bank
Moving from the Mission Statement to Reality: Achieving a Customer Centric Bank An Oracle White Paper March 2007 White Paper Title Page 2 Achieving a Customer Centric Bank OVERVIEW It seems the most fundamental
More informationOracle Identity Management: Integration with Windows. An Oracle White Paper December. 2004
Oracle Identity Management: Integration with Windows An Oracle White Paper December. 2004 Oracle Identity Management: Integration with Windows Introduction... 3 Goals for Windows Integration... 4 Directory
More informationAn Oracle Communications White Paper December 2014. Serialized Asset Lifecycle Management and Property Accountability
An Oracle Communications White Paper December 2014 Serialized Asset Lifecycle Management and Property Accountability Disclaimer The following is intended to outline our general product direction. It is
More informationAn Oracle White Paper February 2013. Integration with Oracle Fusion Financials Cloud Service
An Oracle White Paper February 2013 Integration with Oracle Fusion Financials Cloud Service Executive Overview Cloud computing is a vision that is increasingly turning to reality for many companies. Enterprises,
More informationINFORMATION PUTS INSIGHTS INTO ACTION
INFORMATION PUTS INSIGHTS INTO ACTION Realize the Value of Your Hospitality Brand Siebel Group Sales and Event Management Hospitality companies across the globe face an intensely challenging business climate.
More informationORACLE HYPERION PUBLIC SECTOR PLANNING AND BUDGETING
ORACLE HYPERION PUBLIC SECTOR PLANNING AND BUDGETING KEY FEATURES AND BENEFITS KEY FEATURES: Packaged budgeting templates and calculation logic purpose built for the public sector Flexible workforce budgeting
More informationOctober 2013. A New Standard for Excellence. Transforming Education and Research with Oracle Innovation
October 2013 A New Standard for Excellence Transforming Education and Research with Oracle Innovation Disclaimer The following is intended to outline our general product direction. It is intended for information
More informationORACLE DATA INTEGRATOR ENTEPRISE EDITION FOR BUSINESS INTELLIGENCE
ORACLE DATA INTEGRATOR ENTEPRISE EDITION FOR BUSINESS INTELLIGENCE KEY FEATURES AND BENEFITS (E-LT architecture delivers highest performance. Integrated metadata for alignment between Business Intelligence
More informationPROACTIVE ASSET MANAGEMENT
PROACTIVE ASSET MANAGEMENT A pathway to optimized reliability and world-class business performance Oracle Utilities Work and Asset Management 2 Effective work and asset management ensures mission-critical
More informationMonitoring and Diagnosing Production Applications Using Oracle Application Diagnostics for Java. An Oracle White Paper December 2007
Monitoring and Diagnosing Production Applications Using Oracle Application Diagnostics for Java An Oracle White Paper December 2007 Monitoring and Diagnosing Production Applications Using Oracle Application
More informationJune, 2015 Oracle s Siebel CRM Statement of Direction Client Platform Support
June, 2015 Oracle s Siebel CRM Statement of Direction Client Platform Support Oracle s Siebel CRM Statement of Direction IP2016 Client Platform Support Disclaimer This document in any form, software or
More informationOracle Primavera P6 Enterprise Project Portfolio Management Performance and Sizing Guide. An Oracle White Paper October 2010
Oracle Primavera P6 Enterprise Project Portfolio Management Performance and Sizing Guide An Oracle White Paper October 2010 Disclaimer The following is intended to outline our general product direction.
More informationINFORMATION CONNECTED
INFORMATION CONNECTED Business Solutions for the Industrial Manufacturing World Primavera Project Portfolio Management Solutions from Oracle Streamline, Automate, and Accelerate the Manufacturing Process
More informationOracle BI Publisher Enterprise Cluster Deployment. An Oracle White Paper August 2007
Oracle BI Publisher Enterprise Cluster Deployment An Oracle White Paper August 2007 Oracle BI Publisher Enterprise INTRODUCTION This paper covers Oracle BI Publisher cluster and high availability deployment.
More informationORACLE DATA INTEGRATOR ENTERPRISE EDITION
ORACLE DATA INTEGRATOR ENTERPRISE EDITION ORACLE DATA INTEGRATOR ENTERPRISE EDITION KEY FEATURES Out-of-box integration with databases, ERPs, CRMs, B2B systems, flat files, XML data, LDAP, JDBC, ODBC Knowledge
More informationManaged Storage Services
An Oracle White Paper January 2014 Managed Storage Services Designed to Meet Your Custom Needs for Availability, Reliability and Security A complete Storage Solution Oracle Managed Cloud Services (OMCS)
More informationPEOPLESOFT MOBILE INVENTORY MANAGEMENT FOR THE HEALTHCARE INDUSTRY
PEOPLESOFT MOBILE INVENTORY MANAGEMENT FOR THE HEALTHCARE INDUSTRY PeopleSoft Mobile Inventory Management Applications enables automated mobile user operations. Users perform tasks using handheld Windowsenabled
More informationOracle Fusion Human Capital Management Overview and Frequently Asked Questions
Oracle Fusion Human Capital Management Overview and Frequently Asked Questions Oracle Fusion Human Capital Management (Oracle Fusion HCM) was built from the ground up to help your organization know its
More informationAn Oracle White Paper December 2009. Accelerate Business Processes with Oracle Enterprise Application Documents
An Oracle White Paper December 2009 Accelerate Business Processes with Oracle Enterprise Application Documents 1 Executive Overview: The Disconnected Document It s a digital age, but a paper-filled world.
More informationApril 2014. Oracle Higher Education Investment Executive Brief
April 2014 Oracle Higher Education Investment Executive Brief Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not be
More informationManage Oracle Database Users and Roles Centrally in Active Directory or Sun Directory. Overview August 2008
Manage Oracle Database Users and Roles Centrally in Active Directory or Sun Directory Overview August 2008 Introduction... 3 Centralizing DataBase Account Management using Existing Directories with OVD...
More informationGuide to Services. For Portal Software Customers and Partners
Guide to Services For Portal Software Customers and Partners Welcome. We look forward to serving you by continuing to support your Portal Software investments. In the meantime, please continue to use
More informationGreening the Extended High Technology. How Oracle Helps Achieve Environmental Sustainability
An Oracle White Paper February 2011 Greening the Extended High Technology Industry How Oracle Helps Achieve Environmental Sustainability Index Overview and Introduction... 1 Engineering Research & Development...
More informationFive Things to Consider in an Enterprise CRM Evaluation. An Oracle White Paper July 2010
Five Things to Consider in an Enterprise CRM Evaluation An Oracle White Paper July 2010 Five Things to Consider in an Enterprise CRM Evaluation EXECUTIVE OVERVIEW When it comes to Customer Relationship
More informationAn Oracle Best Practice Guide April 2012. Best Practices for Designing Contact Center Experiences with Oracle RightNow CX Cloud Service
An Oracle Best Practice Guide April 2012 Best Practices for Designing Contact Center Experiences with Oracle RightNow CX Cloud Service Introduction... 1 Understanding the Problem... 2 Addressing the Problem
More informationOracle Application Development Framework Overview
An Oracle White Paper June 2011 Oracle Application Development Framework Overview Introduction... 1 Oracle ADF Making Java EE Development Simpler... 2 THE ORACLE ADF ARCHITECTURE... 3 The Business Services
More informationThe Business Case for Information Management An Oracle Thought Leadership White Paper December 2008
The Business Case for Information Management An Oracle Thought Leadership White Paper December 2008 NOTE: The following is intended to outline our general product direction. It is intended for information
More informationOne View Report Samples Health and Safety Incident Management
One View Report Samples Health and Safety Incident Management Introduction... 1 Application: One View Incident Summary Inquiry P54HS220... 2 Report: Incident Attributes... 2 Report: Incident Costs... 9
More informationORACLE PRODUCT DATA HUB
ORACLE PRODUCT DATA HUB THE SOURCE OF CLEAN PRODUCT DATA FOR YOUR ENTERPRISE. KEY FEATURES Out-of-the-box support for Enterprise Product Record Proven, scalable industry data models Integrated best-in-class
More informationORACLE PROCESS MANUFACTURING QUALITY MANAGEMENT
ORACLE PROCESS MANUFACTURING QUALITY MANAGEMENT KEY FEATURES Automated stability study management Lot expiration handling and retesting Potency or variability management Quality holds during receiving
More informationAn Oracle White Paper October 2011. BI Publisher 11g Scheduling & Apache ActiveMQ as JMS Provider
An Oracle White Paper October 2011 BI Publisher 11g Scheduling & Apache ActiveMQ as JMS Provider Disclaimer The following is intended to outline our general product direction. It is intended for information
More informationAn Integrated Approach to FTTx Network Lifecycle Management. An Oracle Communications & Synchronoss Joint Solution White Paper March 2013
An Integrated Approach to FTTx Network Lifecycle Management An Oracle Communications & Synchronoss Joint Solution White Paper March 2013 Disclaimer The following white paper was developed to outline general
More informationPEOPLESOFT IT ASSET MANAGEMENT
PEOPLESOFT IT ASSET MANAGEMENT K E Y B E N E F I T S Streamline the IT Asset Lifecycle Ensure IT and Corporate Compliance Enterprise-Wide Integration P E O P L E S O F T F I N A N C I A L M A N A G E M
More informationAn Oracle White Paper April 2011. Oracle Fusion Talent Management Overview
An Oracle White Paper April 2011 Oracle Fusion Talent Management Overview Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and
More informationOracle SOA Suite 11g: Essential Concepts Student Guide
Oracle SOA Suite 11g: Essential Concepts Student Guide D58786GC20 Edition 2.0 August 2011 D73588 Author Iris Li Technical Contributors and Reviewers Gary Barg Pete Daly Joe Greenwald David Mills David
More informationAn Oracle White Paper August 2010. Oracle OpenSSO Fedlet
An Oracle White Paper August 2010 Oracle OpenSSO Fedlet Disclaimer The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated
More information