AFSA ADVANCED NEGOTIATION AND MEDIATION SKILLS TRAINING COURSE

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1 AFSA ADVANCED NEGOTIATION AND MEDIATION SKILLS TRAINING COURSE Herewith follows information regarding the above training course: DATE: Monday 15 June 2015 Thursday 18 June 2015 TIME: VENUE: COST: 08h30 16h00 Pepperclub, Corner Loop & Pepper Streets, Cape Town R9 800,00 including VAT* (5% discount if paid in full by end March 2015) *Course material, refreshments, lunch and parking included TARGET: PROGRAM CONTENT: COURSE OUTLINE: Persons interested in developing advanced skills as commercial mediators Introduction to conflict resolution Introduction to alternative dispute resolution Advanced negotiation skills Advanced mediation skills Refer attachment 1 hereto PRESENTER: REGISTRATION FORM: PHIL COHEN- INTERNATIONAL ADR SPECIALIST Refer attachment 2 hereto REGISTRATION AND PAYMENT THURSDAY, 30 APRIL 2015 DUE DATE: Refer to the registration form for banking details Registration acceptance will be on a first come, first served basis, as space is limited. Please book early to avoid disappointment. We look forward to seeing you there!

2 2 The mediation course covers, inter alia, the following topics :- Introduction to conflict resolution Basic approaches to conflict resolution Effective & ineffective conflict resolution systems Introduction to Alternative Dispute Resolution Introduction to negotiation skills Architecture of a negotiation Informal negotiations Types of negotiations Positions & Interests Competitive vs Collaborative strategies Power Communication skills Negotiating style & behaviour Collaborative negotiations Creating value Mediation Styles Architecture of Mediation Mediation Process The mediation Agreement The Caucus Reality Testing Saving Face When is it unwise to mediate? Mediator Power & Influence Qualities & skills of an effective mediator Mediator Ethics & Standards Attachment 1

3 3 Attachment 2 CANDIDATE INFORMATION: AFSA CAPE TOWN COURSE REGISTRATION FORM: MEDIATION TRAINING COURSE: June 2015 Title: Initials: Surname: Firm / Bar / Company / Employer: ID Number: Postal Address: Code: Gender: Docex: Tel No: Fax Cell: Have you had previous involvement in alternative dispute resolution? Yes No Special dietary requirements: PAYMENT METHOD: (Please indicate payment method below) I attach a crossed cheque made payable to The Arbitration Foundation of Southern Africa for R (VAT incl.) I am depositing a crossed cheque made payable to The Arbitration Foundation of Southern Africa for R (VAT incl.) into the AFSA account. Deposit slip will be faxed/ ed to AFSA before the deadline. I am doing an electronic transfer into the account of The Arbitration Foundation of Southern Africa to the amount of R (VAT incl.) EFT proof will be faxed/ ed to AFSA before the deadline. Other - please specify:

4 4 AFSA BANKING DETAILS: Account: Arbitration Foundation of Southern Africa Bank: Standard Bank (current account) Branch Code: Account No: A discount of 5% will apply per delegate if two or more delegates attend from the same law firm/company, alternatively if payment is received by no later than end March Once the transaction has been completed please forward the proof of payment along registration form to us. Latest payment date : 30 April TERMS & CONDITIONS: The number of applicants is limited and acceptance of suitable candidates will be on a first come, first served basis. AFSA reserves the right to refuse admission to the course if payment is outstanding. Cancellations accepted up to two weeks prior to course commencement, subject to a 10% administration fee being levied. No refunds will be given on cancellations made on or after 10 June In case of insufficient applications, AFSA reserves the right to cancel the course. In this unlikely event, applicants will be informed and fees will be refunded forthwith by way of cheque payment. In the unlikely event of unforeseen circumstances, we may need to appoint replacement presenter/s other than those advertised. Entry requirements: Literate persons with a working understanding of English The course is presented in English Delegates are required to be in attendance for the full hours of the course (08h3-16h00). Delegates failing to do so may not be certified. Refreshments and lunch to be served daily. Course notes will be provided. I hereby accept the terms and conditions as set out above. NAME (print): SIGNATURE DATE Please fax this duly completed form to / or to admin@arbitration.co.za on or before 30 April 2015 with the accompanying proof of payment.

5 5 AFSA ARBITRATION TRAINING COURSE Herewith follows information regarding the above training course: DATE: Monday 3 August Wednesday 5 August 2015 TIME: 09h00 16h00 (last day until 13h00) VENUE: COST: TARGET AUDIENCE: COURSE OUTLINE: Pepperclub, Corner Loop & Pepper Streets, Cape Town R8 450,00 including VAT* (5% discount if paid in full by end March 2015) *Course material, refreshments, lunch and parking included Persons interested in developing skills as commercial arbitrators Refer to the attachment hereto PRESENTERS: CHARLES COHEN - ADR SPECIALIST MICHAEL KUPER SC (AFSA CHAIRMAN) HONORARY PROFESSOR AND SILK (JHB BAR) SPECIALISING IN DOMESTIC/INTERNATIONAL ARBITRATION REGISTRATION FORM: REGISTRATION AND PAYMENT DUE BY: Contact Rosita on admin@arbitration.co.za or telephone to obtain an electronic copy of the form Monday, 1 June 2015 at 10h00 (banking details appear registration form) Registration acceptance will be on a first come, first served basis, as space is limited. Please book early to avoid disappointment. We look forward to seeing you there!

6 6 COURSE OUTLINE Module: ARBITRATION 1 Arbitration 1.1 Purposes of fair process - the qualities of a fair hearing - the purposes of a fair hearing - the relationship between process and outcome 1.2 The Arbitration Act 1.3 Typical arbitration rules 1.4 Contents of an arbitration agreement - automatic and ad hoc agreements - contents of an arbitration agreement - issue and powers - other contents of an arbitration agreement - typical arbitration agreements 1.5 The arbitration hearing - suggested comprehensive arbitration hearing procedure - the roles of the participants in arbitration - procedure prior to the hearing and how the parties should prepare 1.6 Interventions by the arbitrator - narrowing the issues - examining witnesses - other interventions by the arbitrator 1.7 Evidence - challenges on evidence - some basic rules about evidence - possible approaches to a document by parties - credibility and reliability - assessing evidence 1.8 The decision making process - factors which influence decision making 1.9 The reasoned award - to whom to give reasons - limiting review - elements of an arbitration award - wording a determination - writing a reasoned arbitration award - guidelines for writing arbitration awards 1.10 Qualities of a good arbitrator 1.11 Ethical considerations for arbitrators

7 7 CANDIDATE INFORMATION: AFSA CAPE TOWN COURSE REGISTRATION FORM: ARBITRATION TRAINING COURSE: 3 5 August 2015 Title: Initials: Surname: Firm / Bar / Company / Employer: ID Number: Postal Address: Code: Gender: Docex: Tel No: Fax Cell: Have you had previous involvement in alternative dispute resolution? Yes No Special dietary requirements: PAYMENT METHOD: (Please indicate payment method below) I attach a crossed cheque made payable to The Arbitration Foundation of Southern Africa for R (VAT incl.) I am depositing a crossed cheque made payable to The Arbitration Foundation of Southern Africa for R (VAT incl.) into the AFSA account. Deposit slip will be faxed/ ed to AFSA before the deadline. I am doing an electronic transfer into the account of The Arbitration Foundation of Southern Africa to the amount of R (VAT incl.) EFT proof will be faxed/ ed to AFSA before the deadline. Other - please specify:

8 8 AFSA BANKING DETAILS: Account: Arbitration Foundation of Southern Africa Bank: Standard Bank (current account) Branch Code: Account No: A discount of 5% will apply per delegate if two or more delegates attend from the same law firm/company, alternatively if payment is received by no later than end March Once the transaction has been completed please forward the proof of payment along registration form to us. Latest payment date : MONDAY 1 JUNE TERMS & CONDITIONS: The number of applicants is limited and acceptance of suitable candidates will be on a first come, first served basis. AFSA reserves the right to refuse admission to the course if payment is outstanding. Cancellations accepted up to two weeks prior to course commencement, subject to a 10% administration fee being levied. No refunds will be given on cancellations made on or after 10 June In case of insufficient applications, AFSA reserves the right to cancel the course. In this unlikely event, applicants will be informed and fees will be refunded forthwith by way of cheque payment. In the unlikely event of unforeseen circumstances, we may need to appoint replacement presenter/s other than those advertised. Entry requirements: Literate persons with a working understanding of English The course is presented in English Delegates are required to be in attendance for the full hours of the course (08h30-16h00). Delegates failing to do so may not be certified. Refreshments and lunch to be served daily. Course notes will be provided. I hereby accept the terms and conditions as set out above. NAME (print): SIGNATURE DATE Please fax this duly completed form to / or to admin@arbitration.co.za on or before 1 June 2015 with the accompanying proof of payment.

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