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1 Joseph M. Joy Mobile: / josephmundadan@gmail.com A highly enthusiastic and self-driven software professional, with design, development and consulting experience in Capture-driven Enterprise Applications and BPM Solutions. Summary Senior Technical Consultant Capture and Workflow at Xcellerate IT Pty Ltd Kofax Certified Capture Consultant (KC3) Certified in TotalAgility (Essentials, Multi-Channel Capture, Multi-Channel Capture Invoices, Smart Process Applications), KC 10 & 9, KTM 5, KCNS 10, KAFC 1 and KIC 2 Accounts Payable Automation, Customer On-boarding and Dynamic Case Management Solutions. Enterprise Application Development using.net VB.Net and C#. Expert in developing Data Integration process using Talend Open Studio (ETL) Experience in IBM Content Manager OnDemand (CMOD) Technical Skills Kofax Product Suite: KTA 7.2, KTA 7.1, KC 10.2, KC 9, KTM 6, KTM 5.5, KTM 5, KCNS 10, KCNS 9, KAFC 1.1, KIC 2.4 Accounts Payable Automation and Smart Process Applications (SPA) development Programming Languages: C#, VB.Net, Core Java Databases: MS SQL Server, Oracle ECM Products: IBM Content Manager OnDemand 8.4 ETL Products: Talend Open Studio 5.4 Experience in developing Kofax Workflow Agents, Custom Modules and integrating with ECM products. Expert in Design and Setup of High Available Architecture, while at the same time focussing on minimizing the Hardware footprint. Also have experience in Load balancers like Radware AppDirector Involved in Disaster Recovery (DR) planning and setup Integrated Development Environments: Visual Studio, Eclipse Development/ Productivity Tools: JIRA, Confluence, MS SQL Management Studio, TOAD for Oracle Version Control System: Tortoise SVN Action Request System: ConnectWise, Axios Assyst, HP Service Manager, REMEDY 6 Web & Application Servers: IIS, Apache, Tomcat and JBoss Operating Systems: Windows Server 2012R2/2008R2/2003 Affluent in Agile Methodologies Honors and Awards Award for Excellence DMS IT Director Iron Mountain (January 2014) 2012 Individual Award of Excellence - President & CEO Iron Mountain (February 2013) 2012 Performance Award - Vice President Iron Mountain (February 2013) Top Performer of the Year Vice President Iron Mountain (January 2013) You Rock! - Senior Manager Iron Mountain (November 2013 & September 2012) Outstanding Performance Award - Data Center Migration - President & CIO Altisource (December 2009) Academic Background Bachelor of Technology Computer Science & Engineering ( ) with an aggregate of 77% Cochin University of Science & Technology
2 Professional Experience Designation: Senior Technical Consultant Capture and Workflow (August 2015 Present) Organization: Xcellerate IT Pty Ltd Project: Account Payable Automation Solution for a major construction company in Australia to automate their Accounts Payable process, by processing invoices and statement capture, code, approve and route. Skills Used: Kofax TotalAgility 7.2, MS SQL Server 2014, C#, Team Foundation Server, JIRA Lead Implementation consultant and Technical Project Manager Overall Solution design and architecture to deliver high quality solution Manage team of TotalAgility developers (Internal team and outsourced consultants across the world) and ensure that all work delivered meet our internal standards End-to-End Quality testing and defect tracking using JIRA Designation: Kofax Solutions Analyst and Integration Specialist (April 2014 August 2015) Organization: Ricoh New Zealand Limited Project: Account Payable Product Development Smart Process Application developed in Kofax TotalAgility capable of raising purchase orders, receipt goods delivery, process invoices through multiple channels and route them for Approval and thereafter archive in a document management system. Skills Used: Kofax TotalAgility 7.1, MS SQL Server 2012, C# Overall Product design and Data Model design. Responsible for planning and allocating work for a team of KTA Developers and BI Specialists, and ensure the product is delivered as per the schedule and with quality. Project: Capture driven Workflow and Case Management Developed various capture driven workflow solutions with dynamic case management capabilities for various organisations in government, military, educational, construction and medical sectors. Skills Used: Kofax TotalAgility 7.1, MS SQL Server 2012, Integration with various ERP and ECM solutions Project: Accounts Payable Automation Various projects to automate invoice processing to improve the invoice payments. Skills Used: Kofax Capture 10, Kofax Transformation Modules 6, Kofax Import Connector 2.4, SBL Script, MS SQL Server 2012 Project: Customer Onboarding Solution to process loan applications received via multiple channels and make decisions quickly based on the data extracted from it and performing various business rules by using supporting data from enterprise applications. Skills Used: Kofax Capture 10, Kofax Transformation Modules 6, Kofax Import Connector 2.4, SBL Script, MS SQL Server 2012
3 Designation: Senior Software Engineer (November 2011 March 2014) Organization: Iron Mountain Services Pvt. Ltd., Bangalore - India Project: Kofax Document Capture Solutions - Complete involvement in development lifecycle to on-board customers in our system by proposing efficient Solution designs and implementing using Kofax Capture and Kofax Transformation Modules. Received great opportunity to work closely with some premium customers as the role involved heavy Client interactions and presentations. Skills Used: Kofax Capture 9, Kofax Transformation Modules 5, Ascent Capture 7.5, VB.Net (.Net Framework 3.5), SBL Script, MS SQL Server 2008 R2 Solution Design, Batch class design and development Mentor and Lead for a team of 2 Kofax developers, responsible for 98% efficient code and timely delivery Provide L3 and L4 support for various production issues reported and Production Change Requests Project: Kofax Data Import - A Windows Application developed to easily import documents from various media sources directly into Kofax. The application makes use of the Kofax API to fetch various details during the import process. Designed in a highly scalable and flexible way, so as to fulfil the import requirements of any customer projects. The application is capable is dynamically generating Barcode or Patchcode separators and also auto populate Batch and Index fields with dynamic information as required for each project. Skills Used: C# (.Net Framework 3.5), Kofax Capture APIs, MS SQL Server 2008 R2 Client Interaction and Project Management Application Design, Development and Support Database design and query optimization Project: Set up Kofax Environments The activity involves PROD/PREPROD/QA/DEV environments in Europe. Skills Used: Architecture Design, Implementation Engineer Architecture design and Infrastructure procurement Application Installation and upgrades Integration Testing and People management skills Project: Data Integration processes using Talend Very often, data that needs to be fed into DMS environment (Pre-Processing) as well data that comes out of DMS System should be pampered (Post-Processing) to fulfil the specific customer requirements. In Iron Mountain, these solutions are developed using Talend. Skills Used: Talend Open Studio , Core Java Solution Design, Development, Deployment and Support Primary contact responsible for the delivery and details of solutions using Talend Mentor for the Junior team members to enable them to develop solutions Project: Digital Record Center for Images (DRCi) Customer On-boarding - Application responsible for storing the digitized copies of customer records and makes them available to the customers over Internet. Skills Used: IBM Content Manager OnDemand (CMOD) Create instances for Customer on-boarding in CMOD Integration Testing and Customer Interactions Mentor for Junior team members to enable them to create instances in CMOD
4 Designation: Software Engineer (September 2009 November 2011) Organization: Altisource Business Solutions Pvt. Ltd., Bangalore - India Project: Document Automation Platform An automation platform used for Auto Verification and classification of Loan documents, thereby help alleviate the manual effort and trigger associated workflows faster. Skills Used: Kofax Capture9, Kofax Transformation Module 5.5, Core Java, Oracle 10g, MSSQL 2005 Worked as Systems Implementation Engineer and is responsible for building out the environments and configurations to fine tune the system. Project: Customizable Imaging Solutions A complete Imaging Solution used by Loan Servicing Agents to view, attribute and modify the Loan documents on web. It houses the Images of more than 5 Million Residential subprime Loans (Approx. 50TB Image data in SAN) and is considered as one of the critical applications with System uptime defined as 99.6%. Skills Used: Java, J2EE, Apache 2.0/2.2, JBoss 4.2.1, Tomcat 6/7, Oracle 10g, MySQL Providing L2/L3 Support for the application, develop self-diagnostic tools using Core Java to monitor the product health and alert the corresponding teams in event of an issue. Responsible for re-structuring the Application architecture by ensuring various parameters like High Availability, No single point of failure, effective Load Balancing, enforce usage of latest versions in each components. As a result, the Average System Uptime was brought up from 92% to 99.7%. Mentor for the Junior Engineers and is responsible for delivering various sessions to bring about innovations in supporting the application. Performing Server Maintenance by adhering to the Business approved downtime window and ensuring the timely release of new functionalities into Production in accordance with the Change Control Board (CCB) policies. Successfully Setup the DR environment by co-ordinating with various departments and teams. Project: CIS Image Export Service A self-developed Multi-threaded service which Extracts Images from Customizable Imaging Solutions (CIS) and provide the same along with XML metadata to KOFAX for running Auto Classification and extraction of data out of it. Skills Used: Core Java, JAXB API, Oracle 10g Analysis, Design and Development of the Application Project: REALDoc Document Generation application which is responsible for the generation and dispatch of Letters to the Borrowers in the form of , FAX or Print with the data received from upstream applications in the form of XMLs or Flat files. Skills Used: Java, J2EE, Apache 2.0/2.2, Tomcat 6, Oracle 10g Responsible for L2/L3 Support of the application in UAT and Production regions. Develop various tools to meet the Business requirements with maximum automation and minimum manual effort. Has developed couple of applications in Core Java which monitors various daemons of the applications and is currently being used in production for proactive monitoring.
5 Interests Member of Emergency Response Team (ERT) Represented College at University level Basket Ball Tournament, 2005 Member of College Placement & Training Cell Personal Details Name : Joseph Mundadan Joy Date of Birth : 11 th February, 1986 Marital Status : Married Nationality : Indian Languages : English, Malayalam, Hindi Passport Number : H valid until 20/11/2018 Contact Number : (M) / (R) LinkedIn Connect : Declaration I, hereby declare that the details given above are true to the best of my Knowledge and Belief. Joseph M. Joy 510, 2-10 Orara Street, Waitara, NSW 2077 Australia
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