Productivity Gains for SMBs with OnCloud ERP PestBusters takes 1st mover advantage

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1 2012 Productivity Gains for SMBs with OnCloud ERP PestBusters takes 1st mover advantage GreeneStep OnCloud ERP enables SMBs to take advantage of an agile business automation and processes integration system to increase productivity and quick user adoption with state of the art Cloud and Smartphone technologies. Sunil Kumar, CEO GreeneStep Technologies 4/15/2012

2 CONTENTS EXECUTIVE SUMMARY... 3 INTRODUCTION... 4 BUSINESS SITUATION... 4 ONCLOUD IMPLEMENTATION BENEFITS... 5 PRODUCTIVITY GAINS... 5 IMPROVED COLLABORATION AND CONNECTIVITY... 5 BETTER BUSINESS INSIGHTS AND INTELLIGENCE... 6 LOW TOTAL COST OF OWNERSHIP AND POSITIVE ROIS... 6 CONCLUSION... 7 ABOUT GREENESTEP AND ONCLOUD ERP... 8 GreeneStep and PestBusters Joint Publication. All rights reserved. Page 2 of 8

3 Executive Summary World over for Fortune 500 companies, deployment of business automation and processes integration systems like enterprise resources planning (ERP) has brought in remarkable successes in helping these companies to stream line businesses, reduce costs, improve productivity, increase service qualities, increase processes effectiveness and operations excellence across their internal departments, across their divisions and business units spread across geographically. However, the small and medium businesses (SMBs) are yet to unlock their potential and see successes in the same areas because of the lack of efficient and easy to deploy integrated software systems. Selecting the right ERP Cloud Solution and technology platform are the key factors in ensuring the success of a business automation and integration system. This whitepaper will help you understand how GreeneStep OnCloud ERP can help various ways to streamline businesses, improve productivity and value add to SMBs. GreeneStep OnCloud ERP understands the pulse of SMB Owners and Users in the context of their entrepreneurship, innovative practices yet lack of streamlined systems to create a successful ERP system. It starts with understanding of each of SMBs business model, maps and deploys the OnCloud ERP system with executives buy in. Enables the SMB s to use this integrated businesses processes under pinned by sound technology and lower investments. This provides a basis for not only the initial productivity improvements month on month but also allows for growth, compete with other big brothers in respective businesses and innovate their offerings continuously. PestBusters have taken the first step in looking for an integrated system to get the first mover advantage. They are reviewing an ERP system that will standardize business processes, extend the company s reach with its customers, partners, and suppliers, and reduce overhead. GreeneStep and PestBusters Joint Publication. All rights reserved. Page 3 of 8

4 Introduction PestBusters Pte Ltd, established over 10 years ago, is an innovative multi-national company providing Integrated Pest Management and related services in Singapore and other Asian Countries. PestBusters have outsourced their IT requirements including maintenance to focus on their core business. They have not pursued any recent IT development post implementations of various software systems from multiple vendors for different departments. The management has per core vision and direction would like to improve productivity and innovate their offerings continuously. They would like to see a fully integrated system from sales to operations, invoicing to payroll and keep their reporting completely real time and online. PestBusters management vision is to have the same system scaled and implemented across various regions and countries standardizing the business processes and ensure visibility of information for informed decision making. GreeneStep OnCloud supports back office operations, the partners and customer s clients with integrated finance, sales, procurement, inventory, accounting, ecommerce, customer service and HR functions for SMBs in retail, wholesale/distribution and services sector industries. Business Situation As a result of the economic recovery and global opportunities, many of the SMB owners and executives wants to procure and host integrated software for consolidating their systems, improve productivity, enable scalability, track customer service needs and quicken decision making. For all SMBs, managing customer satisfaction and supporting high growth rates demand entirely new ways of doing business on new technology systems. Competing and sustaining profitability will require integrated information systems that can speed innovation, increase productivity, improve customer response and provide high level visibility for effective decision making. PestBusters current environment runs on multiple software solutions from multiple vendors that are not integrated. These systems no longer capable of handling the growing services needs. Additionally, PestBusters would like to allow their partners and customers to view their orders and collaborate directly on the same systems thus eliminating duplicate systems and cumbersome paper work. PestBusters and GreeneStep are working towards measuring the productivity and efficiency gains as part of metrics tracking pre and post deployment of the ERP system. This would enable other SMBs to benchmark their current processes and re-engineer their systems for better business growth. GreeneStep and PestBusters Joint Publication. All rights reserved. Page 4 of 8

5 OnCloud Implementation Benefits Implementing OnCloud Solution brings in four strategic benefits to all SMBs. Given the economic recovery in various parts of world and improved opportunities for SMBs to operate, many of them are looking towards investing in ERP system that are agile, extendable, on the cloud as hosted systems, to be accessible over mobile smart phone, always connected and real-time. The four real benefits that executives will see and drive their businesses by implementing are: 1. Productivity Gains 2. Improved Collaboration and Connectivity 3. Better Business Insights and Intelligence 4. Low Total Cost of Ownership and Positive ROIs Productivity Gains Getting the most gains from your valuable employees, your integrated systems and partners is a key goal of any productivity improvement exercise. As per the recent research, there is a high correlation between real-time information availability and performance. OnCloud provides systematic and real time information to various employees that is secured and as per their roles to accomplish their activity in time and within budget. Companies are looking out for ways to get information in short time to respond to business events such as sales enquiries, order fulfilment and service requests. Manual and multiple systems are passé. Current systems provide a host of capabilities that are highly automated, available and flexible. These represent an opportunity to reduce cost and establish a platform to improve productivity. Improved Collaboration and Connectivity Most important initiatives for SMBs are driven by their customers and partners. Most firms work with their suppliers to reduce cost, time to deliver and outsource non-core activities. This demands closer collaboration and connectivity. OnCould enable and deliver the system that is integrated with Suppliers and Customers 24X7. It is costly and inefficient to do collaboration manually with business partners. There will be serious effect on cost if SMBs miss servicing their key clients and not connected to their back office systems online. In today s fully wired and connected world, employees must be able to collaborate via mobile systems and provide core value propositions to customers and partners that has impact of reducing transaction costs. GreeneStep and PestBusters Joint Publication. All rights reserved. Page 5 of 8

6 Better Business Insights and Intelligence As known, real-time visibility improves decision making and provides for a consistent platform for customer services and employee engagement with key partners. Better utilization of standardized data is need of the hour and it is very costly if this data is spread across multiple systems and if it takes long time to extract this data. OnCloud provide BI tools and reporting capabilities to employees at their fingertips to access information. This will enable and guide them to make a difference in customer service and respond quickly. From information on purchase costs and financial performance to customer demographic data or order preferences, OnCloud has ability to collect, analyse and share information that supports better decision making in real-time. Low Total Cost of Ownership and Positive ROIs Because of multiple and out dated systems, SMBs are likely paying higher price of maintenance. Given the multiple systems that are not reliable because of moving data from various sources and rekeying the costs has increased with time lags. Inflated IT Costs with small staff and systems from multiple vendors over a period of time has increased the Total cost of Ownership. These systems additionally needed different technical skills to operate and maintain, cost of integration and new reporting needs has reduced the ROIs. OnCloud being an integrated and from single vendor takes care of end-to-end IT needs of a typical SMBs. GreeneStep takes care of IT from implementation, training, support and maintenance, upgrade to new versions with integration needs at lower costs. GreeneStep and PestBusters Joint Publication. All rights reserved. Page 6 of 8

7 Conclusion Many companies, who have implemented an ERP successfully, have achieved cost saving anywhere from 15% to 50% in one year and improved employee productivity by 25% to 75%. SMBs, who are the main drivers of economy, automation is the key to sustain and compete. For SMBs, the real saving from OnCloud ERP will be reduced cost of business processes when they operate in a standardized manner, scale operations in multiple locations, improves productivity and efficiency with the unified and integrated system leading to improved quality and customer service levels. The selection of the right ERP Software and technology platform are two key factors in determining the successful deployment and continuous usage. These choices are important in lowering the risks, increase ROI, reduce cost of implementation and ensure sustained value addition to the business. GreeneStep is a leading supplier of Cloud and Smartphone ERP systems with technodomain experience in Inventory, Sales, Purchases, Point of Sale, Ecommerce, Finance, Accounting, Customer Relationship Management, Business Alerts and Intelligence. GreeneStep OnCloud solution is increasingly being used by SMBs worldwide for its superior architecture, centralized business modules, streamlined processes that automates across departments and simultaneously ensures compliance of local reporting needs with greater companywide visibility and transparency. GreeneStep continues to improve its software based on customer feedback and support. SMBs must aggressively develop and deploy an effective ERP system to overcome current disadvantages. Some of the below action items need to be on SMB Owner s and Company Board s near term to do list: 1. Review and Improve productivity. Is the deliverables effected by duplicate rekeying of data, multiple entry points, paperwork, multiple interfaces and manual processes? 2. Prioritize decision making needs. Do you have complete and real time visibility? Do your HODs have the update to date insight to make the right decision? Do your partners and customer want to collaborate on the same information? 3. Analyse IT direction and investments. How much is spent in management of multiple, non-integrated systems? Does your current system prevent you to from getting up to date information that is correct? Does your current complexity of business slowing down innovation? How much do you budget for IT for every new business? While investing in a new ERP system may be little daunting in the beginning, it will provide a renewed scope for efficiency, edge over completion, enable growth and put SMB s on a fast track to become a profitable enterprises. GreeneStep and PestBusters Joint Publication. All rights reserved. Page 7 of 8

8 About GreeneStep and OnCloud ERP GreeneStep Technologies is a ERP Software company based out of Virginia USA and Bangalore India. GreeneStep offers business automation and technology software to small and medium companies worldwide focussing on Services, Retail, Wholesale and Ecommerce industries. GreeneStep is planning to start a new company in Singapore to help Singapore SMBs acquire new state of the art ERP systems. For more information, please visit GreeneStep s OnCloud ERP is full-fledged integrated software to streamline all the processes and business functions of a company. This OnCloud software is adaptable to different business practices and business sizes with implementation timelines of 4 to 8 weeks that is shortest among its competitors. OnCloud brings the power o big business solutions to growing businesses supporting their needs today and the future. GreeneStep and PestBusters Joint Publication. All rights reserved. Page 8 of 8

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