Implementing Lean Six Sigma Using Statgraphics

Size: px
Start display at page:

Download "Implementing Lean Six Sigma Using Statgraphics"

Transcription

1 Implementing Lean Six Sigma Using Statgraphics Neil W. Polhemus, CTO, StatPoint Technologies, Inc. Copyright 2011 by StatPoint Technologies, Inc. Web site:

2 2 Lean Six Sigma

3 Lean Six Sigma Lean manufacturing focuses on reducing cost through process optimization. Six Sigma focuses on meeting customer requirements and stakeholder expectations, and improving quality by measuring and eliminating defects. www-935.ibm.com/services/uk/bcs/pdf /driving_operational_innovation_using_lean_six_sigma.pdf 3

4 Statgraphics Software Statgraphics Centurion XVI.I Windows standalone application with over 170 basic and advanced statistical methods. Statgraphics Sigma Express 1.1 Excel add-in with 70+ procedures covering the needs of Six Sigma green belts and most black belts. Available for Excel 2003, 2007, 2010.* *Pre-release evaluation version available by sending contact information to 4

5 5 Statgraphics Centurion XVI.I

6 6 Statgraphics Sigma Express

7 Example #1 (Define) Cause-and-Effect Diagram Cause-and-effect diagrams (also called fishbone or Ishikawa diagrams) illustrate the causes of specific events. Event: defects Major causes: material, personnel, environment, machines, 7

8 Input Analysis Options dialog box creates diagram 8

9 9 Data structure for saving

10 10 Sigma Express also provides Excel template

11 Example #2 (Measure) Gage Studies Gage Studies refers to the process of evaluating measurement processes to verify that they are capable of measuring responses well enough to permit the use of SPC and DOE techniques. In Statgraphics, the main procedures all follow the AIAG guidelines: Gage Study Setup to create a data template. Analysis of Variable Data 1. Average and Range Method and ANOVA Method evaluate R&R based on full study. 2. Range Method evaluates R&R based on short study. 3. *Gage Linearity and Accuracy evaluates bias. Analysis of Attribute Data 1. *Risk Assessment Method based on consistency of appraisals 2. *Analytic Method and *Signal Theory Method other approaches 11 * Not in Sigma Express product.

12 Statistical Model total 2 product 2 measurement. process 2 2 measuremen t. process repeatabil ity reproducibility 12

13 13 Gage study setup

14 14 Typical gage study data file

15 15 Data input dialog box

16 Analysis Options Tolerance = USL LSL (distance between specification limits) If operators measure the same parts, the structure is crossed. 16

17 17 Tables and Graphs

18 Deviation from Average R&R Plot R&R Plot for Anne_1-Carlos_ Anne Bob Carlos Operators 18

19 19 R&R Table

20 Tolerance Analysis Precision-to-tolerance ratio: ˆ measurement. process tolerance % 20

21 Example #3 (Analyze) Capability Analysis Determines whether a process is capable of meeting established specification limits. DPMO Defects Per Million Opportunities. Defect = nonconformance to a specification. 21

22 Typical Data Measured resistivity of n = 100 electronic components. USL =

23 23 Capability Assessment SnapStat

24 24 Analysis Options

25 25 After Box-Cox Transformation

26 26 Capability Analysis Statlet

27 Example #4 (Improve) DOE Step 1: Define Responses 27

28 28 Step 2 Define Experimental Factors

29 29 Step 3 Select Design

30 30 Step 4 Paste to Excel Worksheet

31 31 Analyze Experiment

32 32 Tables and Graphs

33 33 Analysis Window

34 34 Paste Back to Excel

35 Example #5 (Control) Individuals with EWMA Suggested by Stu Hunter 35

36 36 Data Input Dialog Box

37 37 X Chart Pane Options

38 X X Chart with EWMA (l = 0.2) X Chart for strength :00 3:20 6:40 10:00 13:20 16:40 time Note: inner zone provides 3-sigma limits for the EWMA. 38

39 39 Exponential Smoothing Statlet

40 Example #6 - Monte Carlo Simulation Cycle time = Step 1 + Step 2 + MAX(Step 3, Step 4) Step 1 Normal (12.1, 1.9) Step 2 Normal (7.3, 0.5) Step 3 Exponential (0.2) Cycle time Step 4 Uniform (2.0, 6.0) 40

41 41 Data Input Dialog Box

42 42 Analysis Options

43 43 Results

44 frequency Histogram of cycle time Histogram Cycle time 44

45 More Information Go to Or send to 45

Capability Analysis Using Statgraphics Centurion

Capability Analysis Using Statgraphics Centurion Capability Analysis Using Statgraphics Centurion Neil W. Polhemus, CTO, StatPoint Technologies, Inc. Copyright 2011 by StatPoint Technologies, Inc. Web site: www.statgraphics.com Outline Definition of

More information

SPC Response Variable

SPC Response Variable SPC Response Variable This procedure creates control charts for data in the form of continuous variables. Such charts are widely used to monitor manufacturing processes, where the data often represent

More information

Six Sigma Project Charter

Six Sigma Project Charter rev 12 Six Sigma Project Charter Name of project: Reduce the time of producing admissions dashboard reports Green belt: Yes Submitted by: Xingming Yu e-mail: yu46@purdue.edu Date submitted: May 21, 212

More information

How To Use Statgraphics Centurion Xvii (Version 17) On A Computer Or A Computer (For Free)

How To Use Statgraphics Centurion Xvii (Version 17) On A Computer Or A Computer (For Free) Statgraphics Centurion XVII (currently in beta test) is a major upgrade to Statpoint's flagship data analysis and visualization product. It contains 32 new statistical procedures and significant upgrades

More information

Why Is EngineRoom the Right Choice? 1. Cuts the Cost of Calculation

Why Is EngineRoom the Right Choice? 1. Cuts the Cost of Calculation What is EngineRoom? - A Web based data analysis application with an intuitive, drag-and-drop graphical interface. - A suite of powerful, simple-to-use Lean and Six Sigma data analysis tools that you can

More information

THIS PAGE WAS LEFT BLANK INTENTIONALLY

THIS PAGE WAS LEFT BLANK INTENTIONALLY SAMPLE EXAMINATION The purpose of the following sample examination is to present an example of what is provided on exam day by ASQ, complete with the same instructions that are given on exam day. The test

More information

Applied Business Improvement. Introduction to ABI and Statgraphics Centurion

Applied Business Improvement. Introduction to ABI and Statgraphics Centurion Introduction to ABI and Statgraphics Centurion 1 Nobody gives a hoot about profits. Deming Successful Businesses Disagree.. Statgraphics Centurion TM and ABI can HELP your business INCREASE PROFIT Statgraphics

More information

Statistical Process Control (SPC) Training Guide

Statistical Process Control (SPC) Training Guide Statistical Process Control (SPC) Training Guide Rev X05, 09/2013 What is data? Data is factual information (as measurements or statistics) used as a basic for reasoning, discussion or calculation. (Merriam-Webster

More information

INFLUENCE OF MEASUREMENT SYSTEM QUALITY ON THE EVALUATION OF PROCESS CAPABILITY INDICES

INFLUENCE OF MEASUREMENT SYSTEM QUALITY ON THE EVALUATION OF PROCESS CAPABILITY INDICES METALLURGY AND FOUNDRY ENGINEERING Vol. 38, 2012, No. 1 http://dx.doi.org/10.7494/mafe.2012.38.1.25 Andrzej Czarski*, Piotr Matusiewicz* INFLUENCE OF MEASUREMENT SYSTEM QUALITY ON THE EVALUATION OF PROCESS

More information

Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts

Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts Universally Accepted Lean Six Sigma Body of Knowledge for Green Belts The IASSC Certified Green Belt Exam was developed and constructed based on the topics within the body of knowledge listed here. Questions

More information

Six Sigma Acronyms. 2-1 Do Not Reprint without permission of

Six Sigma Acronyms. 2-1 Do Not Reprint without permission of Six Sigma Acronyms $k Thousands of dollars $M Millions of dollars % R & R Gauge % Repeatability and Reproducibility ANOVA Analysis of Variance AOP Annual Operating Plan BB Black Belt C & E Cause and Effects

More information

Measurement Systems Correlation MSC for Suppliers

Measurement Systems Correlation MSC for Suppliers Measurement Systems Correlation MSC for Suppliers Copyright 2003-2007 Raytheon Company. All rights reserved. R6σ is a Raytheon trademark registered in the United States and Europe. Raytheon Six Sigma is

More information

Instruction Manual for SPC for MS Excel V3.0

Instruction Manual for SPC for MS Excel V3.0 Frequency Business Process Improvement 281-304-9504 20314 Lakeland Falls www.spcforexcel.com Cypress, TX 77433 Instruction Manual for SPC for MS Excel V3.0 35 30 25 LSL=60 Nominal=70 Capability Analysis

More information

Assessing Measurement System Variation

Assessing Measurement System Variation Assessing Measurement System Variation Example 1: Fuel Injector Nozzle Diameters Problem A manufacturer of fuel injector nozzles installs a new digital measuring system. Investigators want to determine

More information

Robust Parameter Design Using Statgraphics Centurion. Dr. Neil W. Polhemus Copy right 2011 by StatPoint Technologies, Inc.

Robust Parameter Design Using Statgraphics Centurion. Dr. Neil W. Polhemus Copy right 2011 by StatPoint Technologies, Inc. Robust Parameter Design Using Statgraphics Centurion Dr. Neil W. Polhemus Copy right 2011 by StatPoint Technologies, Inc. 1 Robust Parameter Designs Experimental designs containing 2 types of factors:

More information

Learning Objectives Lean Six Sigma Black Belt Course

Learning Objectives Lean Six Sigma Black Belt Course Learning Objectives Lean Six Sigma Black Belt Course The overarching learning objective of this course is to develop a comprehensive set of skills that will allow you to function effectively as a Six Sigma

More information

Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3)

Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3) Comparison of EngineRoom (6.0) with Minitab (16) and Quality Companion (3) What is EngineRoom? A Microsoft Excel add in A suite of powerful, simple to use Lean and Six Sigma data analysis tools Built for

More information

American Society for Quality (ASQ) CERTIFIED SIX SIGMA GREEN BELT (CSSGB) BODY OF KNOWLEDGE 2014

American Society for Quality (ASQ) CERTIFIED SIX SIGMA GREEN BELT (CSSGB) BODY OF KNOWLEDGE 2014 American Society for Quality (ASQ) CERTIFIED SIX SIGMA GREEN BELT (CSSGB) BODY OF KNOWLEDGE 2014 Included in this body of knowledge (BOK) are explanations (subtext) and cognitive levels for each topic

More information

Lean Six Sigma Analyze Phase Introduction. TECH 50800 QUALITY and PRODUCTIVITY in INDUSTRY and TECHNOLOGY

Lean Six Sigma Analyze Phase Introduction. TECH 50800 QUALITY and PRODUCTIVITY in INDUSTRY and TECHNOLOGY TECH 50800 QUALITY and PRODUCTIVITY in INDUSTRY and TECHNOLOGY Before we begin: Turn on the sound on your computer. There is audio to accompany this presentation. Audio will accompany most of the online

More information

Lean Six Sigma for Healthcare

Lean Six Sigma for Healthcare Lean for Healthcare Yellow Belt Green Belt Black Belt Lean Fundamentals Advanced Lean for Healthcare The Lean for Healthcare Yellow Belt program is designed to provide a basic introducti to Lean Six Sigma

More information

Body of Knowledge for Six Sigma Green Belt

Body of Knowledge for Six Sigma Green Belt Body of Knowledge for Six Sigma Green Belt What to Prepare For: The following is the Six Sigma Green Belt Certification Body of Knowledge that the exam will cover. We strongly encourage you to study and

More information

Gage Studies for Continuous Data

Gage Studies for Continuous Data 1 Gage Studies for Continuous Data Objectives Determine the adequacy of measurement systems. Calculate statistics to assess the linearity and bias of a measurement system. 1-1 Contents Contents Examples

More information

The Importance of Project Quality Management. What Is Project Quality? The International Organization for Standardization (ISO)

The Importance of Project Quality Management. What Is Project Quality? The International Organization for Standardization (ISO) Chapter 8 Project Quality Management November 17, 2008 2 The Importance of Project Quality Management Many people joke about the poor quality of IT products People seem to accept systems being down occasionally

More information

BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT

BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT BODY OF KNOWLEDGE CERTIFIED SIX SIGMA YELLOW BELT The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which test questions will

More information

Unit 1: Introduction to Quality Management

Unit 1: Introduction to Quality Management Unit 1: Introduction to Quality Management Definition & Dimensions of Quality Quality Control vs Quality Assurance Small-Q vs Big-Q & Evolution of Quality Movement Total Quality Management (TQM) & its

More information

ATLAS Test Beam Analysis in Stockholm: An Overview

ATLAS Test Beam Analysis in Stockholm: An Overview ATLAS Test Beam Analysis in Stockholm: An Overview Elin Bergeås, Stockholm University Stand-alone test beam 2003 and before - test beam targeted at TileCal modules only Combined test beam 2004 - test beam

More information

Six Sigma. Breakthrough Strategy or Your Worse Nightmare? Jeffrey T. Gotro, Ph.D. Director of Research & Development Ablestik Laboratories

Six Sigma. Breakthrough Strategy or Your Worse Nightmare? Jeffrey T. Gotro, Ph.D. Director of Research & Development Ablestik Laboratories Six Sigma Breakthrough Strategy or Your Worse Nightmare? Jeffrey T. Gotro, Ph.D. Director of Research & Development Ablestik Laboratories Agenda What is Six Sigma? What are the challenges? What are the

More information

PROJECT QUALITY MANAGEMENT

PROJECT QUALITY MANAGEMENT 8 PROJECT QUALITY MANAGEMENT Project Quality Management includes the processes required to ensure that the project will satisfy the needs for which it was undertaken. It includes all activities of the

More information

Selecting Statistical Software for Six Sigma

Selecting Statistical Software for Six Sigma Selecting Statistical Software for Six Sigma Anyone who has been exposed to the fundamental concepts of Six Sigma knows the importance that statistical methods play in quantifying improvements in process

More information

Wonderware QI Analyst

Wonderware QI Analyst Invensys Software Datasheet Summary is now Wonderware QI Analyst Wonderware QI Analyst software provides a complete SPC software system, combining ease of use, powerful statistical techniques, real-time

More information

THE SIX SIGMA BLACK BELT PRIMER

THE SIX SIGMA BLACK BELT PRIMER INTRO-1 (1) THE SIX SIGMA BLACK BELT PRIMER by Quality Council of Indiana - All rights reserved Fourth Edition - September, 2014 Quality Council of Indiana 602 West Paris Avenue West Terre Haute, IN 47885

More information

Six Sigma Applications in Healthcare. Muder Alkrisat PhD, MSN, RN, CSSBB, CSHA, HACP Director of Clinical Process Improvement

Six Sigma Applications in Healthcare. Muder Alkrisat PhD, MSN, RN, CSSBB, CSHA, HACP Director of Clinical Process Improvement Six Sigma Applications in Healthcare Muder Alkrisat PhD, MSN, RN, CSSBB, CSHA, HACP Director of Clinical Process Improvement Insanity is continuing to do things the way you ve always done them and expecting

More information

SPC Demonstration Tips

SPC Demonstration Tips Tip Sheet SPC Demonstration Tips Key Points to Cover When Demonstrating Ignition SPC Downtime In general, the SPC Module is designed with a great level of flexibility to support a wide variety of production

More information

Copyright 2010-2011 PEOPLECERT Int. Ltd and IASSC

Copyright 2010-2011 PEOPLECERT Int. Ltd and IASSC PEOPLECERT - Personnel Certification Body 3 Korai st., 105 64 Athens, Greece, Tel.: +30 210 372 9100, Fax: +30 210 372 9101, e-mail: info@peoplecert.org, www.peoplecert.org Copyright 2010-2011 PEOPLECERT

More information

SimWare Pro User s Manual

SimWare Pro User s Manual SimWare Pro User s Manual Copyright 2003 Digital Computations Inc.All Rights Reserved. Unauthorized Duplication Prohibited By Law. 1 Table of Contents USING SIMWARE...5 SimWare... 5 Getting Started...

More information

Technique Review Short Run SPC

Technique Review Short Run SPC With consumers' tastes changing frequently, companies are forced to adopt small batch production schedules. To conduct SPC studies on these short runs, where the batch may get over before sufficient data

More information

Step 3: Go to Column C. Use the function AVERAGE to calculate the mean values of n = 5. Column C is the column of the means.

Step 3: Go to Column C. Use the function AVERAGE to calculate the mean values of n = 5. Column C is the column of the means. EXAMPLES - SAMPLING DISTRIBUTION EXCEL INSTRUCTIONS This exercise illustrates the process of the sampling distribution as stated in the Central Limit Theorem. Enter the actual data in Column A in MICROSOFT

More information

Confidence Intervals for Cp

Confidence Intervals for Cp Chapter 296 Confidence Intervals for Cp Introduction This routine calculates the sample size needed to obtain a specified width of a Cp confidence interval at a stated confidence level. Cp is a process

More information

Lean Six Sigma Black Belt-EngineRoom

Lean Six Sigma Black Belt-EngineRoom Lean Six Sigma Black Belt-EngineRoom Course Content and Outline Total Estimated Hours: 140.65 *Course includes choice of software: EngineRoom (included for free), Minitab (must purchase separately) or

More information

Certified Six Sigma Yellow Belt

Certified Six Sigma Yellow Belt Certified Six Sigma Yellow Belt Quality excellence to enhance your career and boost your organization s bottom line asq.org/cert The Global Voice of Quality TM Certification from ASQ is considered a mark

More information

Copyright 2010-2012 PEOPLECERT Int. Ltd and IASSC

Copyright 2010-2012 PEOPLECERT Int. Ltd and IASSC PEOPLECERT - Personnel Certification Body 3 Korai st., 105 64 Athens, Greece, Tel.: +30 210 372 9100, Fax: +30 210 372 9101, e-mail: info@peoplecert.org, www.peoplecert.org Copyright 2010-2012 PEOPLECERT

More information

THE OPEN SOURCE SOFTWARE R IN THE STATISTICAL QUALITY CONTROL

THE OPEN SOURCE SOFTWARE R IN THE STATISTICAL QUALITY CONTROL 1. Miriam ANDREJIOVÁ, 2. Zuzana KIMÁKOVÁ THE OPEN SOURCE SOFTWARE R IN THE STATISTICAL QUALITY CONTROL 1,2 TECHNICAL UNIVERSITY IN KOŠICE, FACULTY OF MECHANICAL ENGINEERING, KOŠICE, DEPARTMENT OF APPLIED

More information

SPI HS70. Remote Control of Multiple Lines with RMCworks. Systematic Process Management by Inspection Spec Server

SPI HS70. Remote Control of Multiple Lines with RMCworks. Systematic Process Management by Inspection Spec Server SPI HS70 Remote Control of Multiple Lines with RMCworks Machine Status Monitoring It costs highly to post process analysis technicians for each production line. RMCworks provides solution that one technical

More information

TRAINING TITLE: CAPA System Expert Certification (CERT-003)

TRAINING TITLE: CAPA System Expert Certification (CERT-003) TRAINING TITLE: CAPA System Expert Certification (CERT-003) OVERVIEW: Medical devices, biopharmaceutical, and traditional drug manufacturing companies devote an important part of their resources dealing

More information

Course Overview Lean Six Sigma Green Belt

Course Overview Lean Six Sigma Green Belt Course Overview Lean Six Sigma Green Belt Summary and Objectives This Six Sigma Green Belt course is comprised of 11 separate sessions. Each session is a collection of related lessons and includes an interactive

More information

Unit-5 Quality Management Standards

Unit-5 Quality Management Standards Unit-5 Quality Management Standards 1 THE ISO 9000 FAMILY ISO 9000: 2005 Identifies the fundamentals and vocabulary for Quality Management Systems (QMS) ISO 9001:2008 Specifies requirements for a QMS where

More information

GE Capital. Driving change and continuous process improvement. how-to

GE Capital. Driving change and continuous process improvement. how-to Driving change and continuous process improvement Process improvement or PI involves applying tools and techniques to help a company achieve its goals Characteristics Aligned around what customers value

More information

QDA Q-Management A S I D A T A M Y T E S P E C S H E E T. From stand-alone applications to integrated solutions. Process optimization tool

QDA Q-Management A S I D A T A M Y T E S P E C S H E E T. From stand-alone applications to integrated solutions. Process optimization tool QDA Q-Management Q-Management is the powerful base software package within ASI DATAMYTE s QDA suite that facilitates achievement and verification of quality goals such as process control, cost reduction,

More information

Certified Quality Process Analyst

Certified Quality Process Analyst Certified Quality Process Analyst Quality excellence to enhance your career and boost your organization s bottom line asq.org/certification The Global Voice of Quality TM Certification from ASQ is considered

More information

Overview. Elementary Quality Tools

Overview. Elementary Quality Tools Overview 1. Planned procedure 2. Brainstorming 3. Cause-and-Effect Diagram (Ishikawa) 4. Checklist 5. Flow Chart 6. Data Collection 7. Tally List 8. Data Evaluation 9. Original Value Sequence 10. Histogram

More information

Copyright 2010-2011 PEOPLECERT Int. Ltd and IASSC

Copyright 2010-2011 PEOPLECERT Int. Ltd and IASSC PEOPLECERT - Personnel Certification Body 3 Korai st., 105 64 Athens, Greece, Tel.: +30 210 372 9100, Fax: +30 210 372 9101, e-mail: info@peoplecert.org, www.peoplecert.org Copyright 2010-2011 PEOPLECERT

More information

Six Sigma Workshop Fallstudie och praktisk övning

Six Sigma Workshop Fallstudie och praktisk övning Six Sigma Workshop Fallstudie och praktisk övning 0-fels LEAN-konferens, Folkets Hus 05-NOV-2013 Lars Öst GE business segments Technology Infrastructure Energy Infrastructure GE Capital NBC Universal Healthcare

More information

Six Sigma Project Charter

Six Sigma Project Charter rev 12 Six Sigma Project Charter Name of project: Reduction in the Percentage of Processing Errors Green belt: Submitted by: Misty Tarrh e-mail: tarrhm@purdue.edu Date submitted: October 4, 212 I. Project

More information

Software Quality. Unit 2. Advanced techniques

Software Quality. Unit 2. Advanced techniques Software Quality Unit 2. Advanced techniques Index 1. Statistical techniques: Statistical process control, variable control charts and control chart for attributes. 2. Advanced techniques: Quality function

More information

CERTIFIED QUALITY ENGINEER (CQE) BODY OF KNOWLEDGE

CERTIFIED QUALITY ENGINEER (CQE) BODY OF KNOWLEDGE CERTIFIED QUALITY ENGINEER (CQE) BODY OF KNOWLEDGE The topics in this Body of Knowledge include subtext explanations and the cognitive level at which the questions will be written. This information will

More information

INTEGRATED QUALITY MANAGEMENT TRAINING. (Albert Balogh)

INTEGRATED QUALITY MANAGEMENT TRAINING. (Albert Balogh) INTEGRATED QUALITY MANAGEMENT TRAINING (Albert Balogh) Fig.1 BODY OF KNOWLEDGE FOR QUALITY MANAGERS TQM EXCELLENCE MODELS EFQM MODEL QMS ISO 9001 INTEGRATED MANAGEMENT SYSTEMS ISO (9001+14001+ 18001+27001)

More information

CABM. Certified Associate Business Manager Exam. http://www.examskey.com/cabm.html

CABM. Certified Associate Business Manager Exam. http://www.examskey.com/cabm.html APBM CABM Certified Associate Business Manager Exam TYPE: DEMO http://www.examskey.com/cabm.html Examskey APBM CABM exam demo product is here for you to test the quality of the product. This APBM CABM

More information

Confidence Intervals for Cpk

Confidence Intervals for Cpk Chapter 297 Confidence Intervals for Cpk Introduction This routine calculates the sample size needed to obtain a specified width of a Cpk confidence interval at a stated confidence level. Cpk is a process

More information

Process Capability Analysis Using MINITAB (I)

Process Capability Analysis Using MINITAB (I) Process Capability Analysis Using MINITAB (I) By Keith M. Bower, M.S. Abstract The use of capability indices such as C p, C pk, and Sigma values is widespread in industry. It is important to emphasize

More information

Project Quality Management. Project Management for IT

Project Quality Management. Project Management for IT Project Quality Management 1 Learning Objectives Understand the importance of project quality management for information technology products and services Define project quality management and understand

More information

An Honest Gauge R&R Study

An Honest Gauge R&R Study 006 ASQ/ASA Fall Technical Conference Manuscript No. 189 An Honest Gauge R&R Study Donald J. Wheeler January 009 Revision In a 1994 paper Stanley Deming reported that when he did his literature search

More information

Six Sigma Application in Health Care

Six Sigma Application in Health Care Six Sigma Application in Health Care Expediting Nursing Home Discharges in a Community Hospital Long Island Chapter of American Society for Quality Carolyn Sweetapple, R.N., C.P.A. Six Sigma Master Black

More information

Statistical Process Control OPRE 6364 1

Statistical Process Control OPRE 6364 1 Statistical Process Control OPRE 6364 1 Statistical QA Approaches Statistical process control (SPC) Monitors production process to prevent poor quality Acceptance sampling Inspects random sample of product

More information

Six Sigma aims to maximise customer satisfaction and minimise defects.

Six Sigma aims to maximise customer satisfaction and minimise defects. Six Sigma aims to maximise customer satisfaction and minimise defects. WHAT IS SIX SIGMA? In statistical terms, the purpose of Six Sigma is to reduce process variation so that virtually all the products

More information

Fusion Pro QbD-aligned DOE Software

Fusion Pro QbD-aligned DOE Software Fusion Pro QbD-aligned DOE Software Statistical Experimental Design Analysis & Modeling Robustness Simulation Numerical & Graphical Optimization 2D, 3D, & 4D Visualization Graphics 100% aligned with Quality

More information

UNIVERSITY of MASSACHUSETTS DARTMOUTH Charlton College of Business Decision and Information Sciences Fall 2010

UNIVERSITY of MASSACHUSETTS DARTMOUTH Charlton College of Business Decision and Information Sciences Fall 2010 UNIVERSITY of MASSACHUSETTS DARTMOUTH Charlton College of Business Decision and Information Sciences Fall 2010 COURSE: POM 500 Statistical Analysis, ONLINE EDITION, Fall 2010 Prerequisite: Finite Math

More information

3. Deployment CHAMPION (CENTER MANAGER) Master Black Belt. Black Belt (GE-TS group) Black Belt (AUTOMATION group) Black Belt (GE-PS group)

3. Deployment CHAMPION (CENTER MANAGER) Master Black Belt. Black Belt (GE-TS group) Black Belt (AUTOMATION group) Black Belt (GE-PS group) Quality Improvement The Six Sigma Way Mala Murugappan and Gargi Keeni Tata Consultancy Services Abstract Six Sigma provides an effective mechanism to focus on customer requirements, through improvement

More information

Quantitative Methods for Finance

Quantitative Methods for Finance Quantitative Methods for Finance Module 1: The Time Value of Money 1 Learning how to interpret interest rates as required rates of return, discount rates, or opportunity costs. 2 Learning how to explain

More information

www.measurlink.com A-2

www.measurlink.com A-2 Most of Mitutoyo s electronic instruments can output data via optional connecting cables or wireless transmitters & receivers in the form of the Digimatic code. The Digimatic code can also be converted

More information

MULTIMEDIA COLLEGE JALAN GURNEY KIRI 54100 KUALA LUMPUR

MULTIMEDIA COLLEGE JALAN GURNEY KIRI 54100 KUALA LUMPUR STUDENT IDENTIFICATION NO MULTIMEDIA COLLEGE JALAN GURNEY KIRI 54100 KUALA LUMPUR FIFTH SEMESTER FINAL EXAMINATION, 2014/2015 SESSION MGT2063 TOTAL QUALITY MANAGEMENT DMGA-E-F-3/12, DMGW-E-F-3/12, DMGQ-E-F-3/12

More information

Excel Reports User Guide

Excel Reports User Guide Excel Reports User Guide Copyright 2000-2006, E-Z Data, Inc. All Rights Reserved. No part of this documentation may be copied, reproduced, or translated in any form without the prior written consent of

More information

DMAIC PHASE REVIEW CHECKLIST

DMAIC PHASE REVIEW CHECKLIST Project Name Project Lead Champion Kick-Off Date: _mm / dd / yyyy Project CTQ & Target D-M-A-I-C: DEFINE Project Identification: Big Y linkage identified Customer(s) & Customer type identified Voice of

More information

PTC Thermistor: Time Interval to Trip Study

PTC Thermistor: Time Interval to Trip Study PTC Thermistor: Time Interval to Trip Study by by David C. C. Wilson Owner Owner // Principal Principal Consultant Consultant Wilson Consulting Services, LLC April 5, 5, 5 Page 1-19 Table of Contents Description

More information

Quantitative Risk Analysis with Microsoft Project

Quantitative Risk Analysis with Microsoft Project Copyright Notice: Materials published by Intaver Institute Inc. may not be published elsewhere without prior written consent of Intaver Institute Inc. Requests for permission to reproduce published materials

More information

Getting Started with Minitab 17

Getting Started with Minitab 17 2014 by Minitab Inc. All rights reserved. Minitab, Quality. Analysis. Results. and the Minitab logo are registered trademarks of Minitab, Inc., in the United States and other countries. Additional trademarks

More information

Six Sigma Project Charter

Six Sigma Project Charter rev 2 Six Sigma Project Charter Name of project: Decreasing percent of transferred out calls by 50% Green belt: Submitted by: Joy May e-mail: joy@purdue.edu Date submitted: May 2, 202 I. Project Selection

More information

Introduction to Statistical Computing in Microsoft Excel By Hector D. Flores; hflores@rice.edu, and Dr. J.A. Dobelman

Introduction to Statistical Computing in Microsoft Excel By Hector D. Flores; hflores@rice.edu, and Dr. J.A. Dobelman Introduction to Statistical Computing in Microsoft Excel By Hector D. Flores; hflores@rice.edu, and Dr. J.A. Dobelman Statistics lab will be mainly focused on applying what you have learned in class with

More information

IE 3255 Syllabus-Spring 2007 1

IE 3255 Syllabus-Spring 2007 1 IE 3255. Statistical Quality Control 3.0 cr; prerequisite: Stat 3611, BSIE or BSME candidate, or Instructor Consent Statistical quality control in manufacturing; modeling, process quality, control charts,

More information

pm4dev, 2008 management for development series Project Quality Management PROJECT MANAGEMENT FOR DEVELOPMENT ORGANIZATIONS

pm4dev, 2008 management for development series Project Quality Management PROJECT MANAGEMENT FOR DEVELOPMENT ORGANIZATIONS pm4dev, 2008 management for development series Project Quality Management PROJECT MANAGEMENT FOR DEVELOPMENT ORGANIZATIONS PROJECT MANAGEMENT FOR DEVELOPMENT ORGANIZATIONS A methodology to manage development

More information

Simulation and Lean Six Sigma

Simulation and Lean Six Sigma Hilary Emmett, 22 August 2007 Improve the quality of your critical business decisions Agenda Simulation and Lean Six Sigma What is Monte Carlo Simulation? Loan Process Example Inventory Optimization Example

More information

Better decision making under uncertain conditions using Monte Carlo Simulation

Better decision making under uncertain conditions using Monte Carlo Simulation IBM Software Business Analytics IBM SPSS Statistics Better decision making under uncertain conditions using Monte Carlo Simulation Monte Carlo simulation and risk analysis techniques in IBM SPSS Statistics

More information

CHAPTER 1 THE CERTIFIED QUALITY ENGINEER EXAM. 1.0 The Exam. 2.0 Suggestions for Study. 3.0 CQE Examination Content. Where shall I begin your majesty?

CHAPTER 1 THE CERTIFIED QUALITY ENGINEER EXAM. 1.0 The Exam. 2.0 Suggestions for Study. 3.0 CQE Examination Content. Where shall I begin your majesty? QReview 1 CHAPTER 1 THE CERTIFIED QUALITY ENGINEER EXAM 1.0 The Exam 2.0 Suggestions for Study 3.0 CQE Examination Content Where shall I begin your majesty? The White Rabbit Begin at the beginning, and

More information

I/A Series Information Suite AIM*SPC Statistical Process Control

I/A Series Information Suite AIM*SPC Statistical Process Control I/A Series Information Suite AIM*SPC Statistical Process Control PSS 21S-6C3 B3 QUALITY PRODUCTIVITY SQC SPC TQC y y y y y y y y yy y y y yy s y yy s sss s ss s s ssss ss sssss $ QIP JIT INTRODUCTION AIM*SPC

More information

Advanced Topics in Statistical Process Control

Advanced Topics in Statistical Process Control Advanced Topics in Statistical Process Control The Power of Shewhart s Charts Second Edition Donald J. Wheeler SPC Press Knoxville, Tennessee Contents Preface to the Second Edition Preface The Shewhart

More information

Selecting SPC Software for Batch and Specialty Chemicals Processing

Selecting SPC Software for Batch and Specialty Chemicals Processing WHITE PAPER Selecting SPC Software for Batch and Specialty Chemicals Processing Statistical Process Control (SPC) is a necessary part of modern chemical processing. The software chosen to collect quality

More information

The Project Management Body of Knowledge, generally known as PMBOK, deals with nine fundamental subjects for the project management.

The Project Management Body of Knowledge, generally known as PMBOK, deals with nine fundamental subjects for the project management. Knowledge Areas The Project Management Body of Knowledge, generally known as PMBOK, deals with nine fundamental subjects for the project management. These are: Project Integration Management Project Scope

More information

Statistical Process Control Basics. 70 GLEN ROAD, CRANSTON, RI 02920 T: 401-461-1118 F: 401-461-1119 www.tedco-inc.com

Statistical Process Control Basics. 70 GLEN ROAD, CRANSTON, RI 02920 T: 401-461-1118 F: 401-461-1119 www.tedco-inc.com Statistical Process Control Basics 70 GLEN ROAD, CRANSTON, RI 02920 T: 401-461-1118 F: 401-461-1119 www.tedco-inc.com What is Statistical Process Control? Statistical Process Control (SPC) is an industrystandard

More information

Shainin: A concept for problem solving

Shainin: A concept for problem solving Shainin: A concept for problem solving Lecture at the Shainin conference Amelior 11 December 2009 Willy Vandenbrande www.qsconsult.be 1 Dorian Shainin (1914 2000) Aeronautical engineer (MIT 1936) Design

More information

Define. Measure. Analyze. Improve. Control. Project Name/Description. DMAIC Step Work Done/Tools Used by Team My Role/Contribution

Define. Measure. Analyze. Improve. Control. Project Name/Description. DMAIC Step Work Done/Tools Used by Team My Role/Contribution Six Sigma Green Belt DMAIC Project Logbook Please fill out this document (use as many pages as necessary). Detail what your team and you did in each step of the DMAIC. If the Project is a Kaizen Event,

More information

STATISTICAL ANALYSIS WITH EXCEL COURSE OUTLINE

STATISTICAL ANALYSIS WITH EXCEL COURSE OUTLINE STATISTICAL ANALYSIS WITH EXCEL COURSE OUTLINE Perhaps Microsoft has taken pains to hide some of the most powerful tools in Excel. These add-ins tools work on top of Excel, extending its power and abilities

More information

Modifying Integrated Model for Manufacturing Process Improvement

Modifying Integrated Model for Manufacturing Process Improvement Modifying Integrated Model for Manufacturing Process Improvement Nguyen Van Hop. 1, Sumate N. 2, Patantip N. 3, and Sitawatch N. 4 1, 2, 3, 4. Industrial Engineering Program Sirindhorn International Institute

More information

Products reliability assessment using Monte-Carlo simulation

Products reliability assessment using Monte-Carlo simulation Products reliability assessment using Monte-Carlo simulation Dumitrascu Adela-Eliza and Duicu Simona Abstract Product reliability is a critical part of total product quality. Reliability is a measure of

More information

Lean Test Management. Ban Waste,Gain Efficiency. Bob van de Burgt Professional Testing

Lean Test Management. Ban Waste,Gain Efficiency. Bob van de Burgt Professional Testing Lean Test Management Ban Waste,Gain Efficiency Bob van de Burgt Professional Testing 1 I will show you differently! 2 Agenda - Lean Manufacturing - Lean Six Sigma - Roadmap to Lean Test Management - Conclusions

More information

Excel-based Tools for Lean Six Sigma: Crystal Ball and QI Macros

Excel-based Tools for Lean Six Sigma: Crystal Ball and QI Macros Excel-based Tools for Lean Six Sigma: Crystal Ball and QI Macros Jay Arthur and Larry Goldman Faced with global competition, businesses worldwide are applying process improvement methodologies to drive

More information

Activity 3.7 Statistical Analysis with Excel

Activity 3.7 Statistical Analysis with Excel Activity 3.7 Statistical Analysis with Excel Introduction Engineers use various tools to make their jobs easier. Spreadsheets can greatly improve the accuracy and efficiency of repetitive and common calculations;

More information

If there is not a Data Analysis option under the DATA menu, you will need to install the Data Analysis ToolPak as an add-in for Microsoft Excel.

If there is not a Data Analysis option under the DATA menu, you will need to install the Data Analysis ToolPak as an add-in for Microsoft Excel. If there is not a Data Analysis option under the DATA menu, you will need to install the Data Analysis ToolPak as an add-in for Microsoft Excel. 1. Click on the FILE tab and then select Options from the

More information

Topic 12 Total Quality Management. From Control to Management. Deming s Fourteen Points for TQM

Topic 12 Total Quality Management. From Control to Management. Deming s Fourteen Points for TQM Topic 12 Total Quality Management From Control to Management 1 Inspection Error detection of finished goods Rectification Reading guide: Chapter 20 (Slack et al, 2004) and MGT326 Slides/Handout 1 2 Quality

More information

QUIZ MODULE 1: BASIC CONCEPTS IN QUALITY AND TQM

QUIZ MODULE 1: BASIC CONCEPTS IN QUALITY AND TQM QUIZ MODULE 1: BASIC CONCEPTS IN QUALITY AND TQM These questions cover Sessions 1, 2, 5, 6, 7. The correct answer is shown in bold A fundamental attribute of TQM is Drawing control charts Having team meetings

More information

Java Modules for Time Series Analysis

Java Modules for Time Series Analysis Java Modules for Time Series Analysis Agenda Clustering Non-normal distributions Multifactor modeling Implied ratings Time series prediction 1. Clustering + Cluster 1 Synthetic Clustering + Time series

More information

business statistics using Excel OXFORD UNIVERSITY PRESS Glyn Davis & Branko Pecar

business statistics using Excel OXFORD UNIVERSITY PRESS Glyn Davis & Branko Pecar business statistics using Excel Glyn Davis & Branko Pecar OXFORD UNIVERSITY PRESS Detailed contents Introduction to Microsoft Excel 2003 Overview Learning Objectives 1.1 Introduction to Microsoft Excel

More information