DUBAI Abu Dhabi & Oman

Transcription

1 2016 DUBAI Abu Dhabi & Oman

2 GO HOLIDAYS PRESENTS DUBAI Abu Dhabi & Oman WHY BOOK A GO HOLIDAY? For over 35 years, GO Holidays has designed a comprehensive range of innovative travel ideas based on our own experiences and available through our preferred Travel Agent partners across New Zealand. You can be assured all of the product that is featured in this brochure has been tried and tested to ensure we deliver to you not only a great value holiday but a truly memorable experience. GO and enjoy! Because this brochure is our Year Round programme, prices featured here are indicative nightly rates to assist you with your planning. When you have decided on your itinerary, simply contact your GO Holidays preferred Travel Agent and we will quote you an inclusive price. Property Rating Guide To assist you in choosing your accommodation we have given our own classification to the hotels featured in this brochure. The star ratings are offered by our people from their own experience. We may also use official star ratings for individual countries as a guide. Assessing accommodation can be quite subjective and generally speaking the standard and services will be in line with the price paid. Please note that our star rating system is individual to the destination and reflective across the range of accommodation available in that country. HH Simple and clean accommodation with basic room features HHH Moderate accommodation with standard room features and facilities HHHH High standard accommodation with quality room features and a range of facilities The ultimate in luxury accommodation with a luxury standard of service and facilities Boutique Small and stylish hotels offering intimacy and superb individual attention and service as well as a good range of facilities OUR BONUS: Look out for our OUR BONUS on some properties featured in this brochure. These bonuses represent additional savings and offers that we pass on to you, the customer. Due to the volatile nature of foreign exchange rates, please use the pricing in this brochure as a guide only. Please contact your preferred travel agent for the most up to date pricing.

3 CONTENTS Dubai 4 Must See & Do and Travel Tips 4 Dubai Map 4 Dubai Transfers & Sightseeing 5 Dubai City Accommodation 6-8 Dubai Beach Accommodation 9 Luxury Desert Resorts Abu Dhabi 12 Must See & Do 12 Abu Dhabi Transfers & Sightseeing 12 Abu Dhabi Accommodation 13 Oman 14 Booking Conditions 15

4 MUSCAT RD DUBAI DUBAI The United Arab Emirates or U.A.E consists of 7 individual states ruled by emirs, which merged in 1971 to form the United Arab Emirates. Dubai (although not the capital that honour belongs to Abu Dhabi) is perhaps the best known. Famed for modern skyscrapers, stylish hotels and fantastic shopping, Dubai remains a consistently popular destination for travellers from all over the world. For first time visitors, Dubai offers both modern comforts and a taste of exotic Arabia. The city is a favourite stopover point en route to Europe, as in addition to beautiful beaches and fascinating culture Dubai has a myriad of shopping opportunities, from the traditional souks to the huge modern malls for which the city is famous. Whether you take an evening dhow cruise, enjoy a jeep safari into the desert or simply relax on the beach, Dubai offers something for all travellers. Dubai Tourism Dirham Fee Dubai Tourism and Commerce Marketing (DTCM) have introduced a compulsory Tourism Dirham charge to be applied to hotel guests, staying in any type of hotel establishment, including hotels, hotel apartments, guest houses and holiday homes within the Emirate of Dubai. This fee will be levied per occupied room night, per occupied bedroom and is not charged based on the number of guests staying in a room. This fee is to be collected from all guests upon check-in or check-out depending on the hotel process and cannot be prepaid. The fees are as follows: 2 & 3 star hotels: AED10 per room per night, 4 star hotels: AED15 per room per night, 5 star hotels: AED20 per room per night. Rates apply for guest houses and apartments also. Travel tips Climate: Dubai has typical desert weather, hot and dry with very little rainfall, and temperatures soar in the summer months of July and August. December to February is cooler and this is the most popular time to travel. Language: Arabic is the official language of the U.A.E, however English is widely spoken in Dubai. Currency: The currency of the U.A.E is the dirham (AED). US dollars can be easily exchanged and major credit cards are accepted in most hotels and shops. There are also ATMs which will allow you to withdraw dirhams, check with your bank to see which will work with your card. Must see & do Take a 4WD trip into the desert and experience a thrilling ride among the dunes as you journey to a Bedouin camp. Enjoy a traditional Arabian dinner and be entertained by belly dancers or even try riding a camel For something out of the ordinary why not go skiing in the desert? Visit the indoor snow centre at the Mall of the Emirates and hit the slopes Travel to the top of the world s tallest building in the world s fastest lift. The observation deck At The Top on the 124th floor of the Burj Khalifa has awe-inspiring 360 degree views of the city, desert and sea 16 The Palm Jumeirah The Gulf Dubai Maritime City Port Rashid SHEIKH ZAYED RD Emirates Golf Club Jebel Ali Racecourse Hotel Map Key: AL-SUFOUH AL-BARSHA 3 Mall of the Emirates 1 Arabian Park Hotel 2 Ibis Deira City Centre 3 Ibis Mall of the Emirates 4 Golden Sands Hotel Apartments Burj Al Arab Umm Suqeim Beach 15 Wild Wadi Waterpark JUMEIRAH RD AL-QUOZ Kite Beach UMM SUQEIM AL-WASI RD SAFA SHEIKH ZAYED ROAD Jumeirah Beach Park Safa Park The Old 12 Town 11 Burj Dubai Dubai Camel Racecourse 5 Arabian Courtyard Hotel & Spa 6 Hyatt Regency Dubai 7 Novotel Deira City Centre 8 Four Points by Sheraton Downtown 9 Riviera Hotel 10 Jumeirah Creekside Hotel JUMEIRAH DOHA RD AL-MARQADH SATWA Dubai World Trade Centre UMM SUQEIM SHINDAGHA Gold Souk AL-RAS 6 Dubai Museum Spice 5 Souk MANKHOOL DEIRA Za abeel 1 KARAMA RIGGA Park AL-MANKHOOL RD ZA ABEEL OUD METHA ROAD JADDAF BANK ST UMM HUREIR RD 11 Taj Dubai 12 Sofitel Dubai Downtown 13 Sofitel Dubai Jumierah Beach 14 JA Ocean View Hotel 15 Jumeirah Beach Hotel 16 Atlantis the Palm Dubai Creek Dubai Creek Golf & 10 Yacht Club AIRPORT RD 4

5 DUBAI TRANSFERS & SIGHTSEEING Seat In Vehicle Transfers Dubai Airport to Bur Dubai Hotels & v.v $33 per person one way Bur Dubai Hotels: Arabian Courtyard Hotel, Arabian Park, Four Points by Sheraton, Golden Sands 3 & Sofitel Dubai Downtown Dubai Airport to Deira Hotels & v.v $33 per person one way Deira Hotels: Ibis Deira City Centre, Novotel Deira City Centre, Jumeirah Creekside Hotel, Hyatt Regency Dubai, Riviera Hotel Private Car Transfers Dubai Airport to Bur Dubai Hotels & v.v $64 per vehicle one way (maximum 3 people) Dubai Airport to Deira Hotels & v.v $58 per vehicle one way (maximum 3 people) Traditional Dubai City Tour A fascinating historical excursion. Drive past modern palaces and stop at the Jumeirah Mosque for a photo opportunity. Visit Dubai s Bastakia area to admire the old-wind-towered houses, passing the magnificent Zabeel Palace on the way. See the Al Fahidi Fort, a 200-year-old structure that houses the Dubai Museum. Continue the journey on a traditional abra across Dubai Creek, to see the splendid architecture, then end at the gold and spice souks. Departs: Daily at 9am & 2pm (Fridays at 2pm only) Duration: 4 hours Note: 9am departures only during Ramadan*. $77 per adult / $56 per child (2-11 years) At the Top Burj Khalifa The high point of any Khalifa experience is the view from At The Top, Burj Khalifa s observation deck. Located on level 124 of the world s tallest tower, this observatory is destined to be the highlight of any visit to the Middle East. Non-Prime hours: 8:30am-5pm & 7pm-11pm. Ramadan: 10am-5pm & 7:30pm-1am Prime hours: 5:30pm-6:30pm Departs: Daily every half hour Duration: from 1 hour Bookings are only accepted within 30 days prior to visit. Time of Entry must be requested at time of booking. Non-Prime: $87 per adult / $66 per child (4-12 years) Prime: $130 per adult / $107 per child (4-12 years) DUBAI TRANSFERS & SIGHTSEEING Big Bus Tours 24 Hours The hop-on/hop-off Big Bus Tour is carefully designed to take you to all of Dubai s famous landmarks; from the world famous Atlantis resort to the traditional spice souk. The tour will explain the history of Dubai while connecting the City s many visitor attractions. View the Burj al Arab, the Jumeirah Mosque, Al Fadhi Fort & Dubai Museum, Dubai Creek and more. Departs: Daily at 8:30am - 8pm Last Bus: 6pm Ticket valid for 24 hours from the time of redemption. $89 per adult / $38 per child (5-15 years) Nature Safari In a world where maps are updated every day, the desert presents a unique opportunity to explore a natural habitat and a fragile ecosystem. Enjoy a morning drive in the Dubai Desert Conservation Reserve, ride a camel, and get some magical wildlife photo opportunities. Conclude with a traditional breakfast in a shaded palm grove. Departs: Sun, Tue & Wed at 9am Duration: 4 hours Note: No breakfast is included in summer Jun-Aug 15. The permitted height to ride a camel is from 1.1 meters and above for all ages and gender. $134 per adult / $134 per child (5-12 years) Sundowner Dune Dinner Safari Travel by 4WD vehicles for a thrilling journey deep into the heart of the desert. Enjoy sunset over the dunes, then arrive at the desert camp. Relax on comfortable low cushions in Bedu tents, have your hands painted with intricate henna designs, experience a short camel ride, watch belly-dancing or just enjoy the aromatic shisha. A feast of grilled meats, fresh salads, delectable Arab sweets and selected beverages are served. Departs: Daily between 2-3pm Duration: 7 hours Note: This tour is not suitable for expectant mothers, passengers with back conditions and passengers under the age of 6 years or over 65 years of age. Surcharges apply over Christmas, New Year and Easter periods. $163 per adult / $136 per child (5-12 years) Prices have been calculated based on seasonal rates in NZ dollars per person. Prices may vary due to exchange rates or seasonal surcharges. Some tours are subject to weather conditions. *Tours may operate a reduced service during Ramadan 06 Jun 05 Jul 16. 5

6 DUBAI CITY ACCOMMODATION DUBAI CITY ACCOMMODATION from $75 to $115 Arabian Park Hotel HHH Arabian Park Hotel is located in Bur Dubai just 5 minutes from Dubai International Airport, 10 minutes from the Dubai World Trade Centre and close to Wafi City with its spectacular shops, restaurants and cafes. Rooms are neatly decorated with modern bathrooms. A good choice for travellers on a budget looking for a good value hotel without compromising on standard. from $79 to $106 Ibis Deira City Centre HH The Ibis Deira City Centre is located in the heart of the historic part of Dubai, opposite the Deira City Centre shopping mall and within the business district of Port Saeed. The hotel is only 5 minutes from Dubai International Airport and 15 minutes from the World Trade Center. The hotel offers 365 air-conditioned rooms, a bistro restaurant and a bar. Great value for money in the city centre. Property features: Swimming pool, 24 hour room service, laundry service, currency exchange, gym, restaurant, bars, coffee shop, complimentary shuttle to Municipal Beach & Wafi City, tour desk, business centre. Room features: Air-conditioning, satellite TV, tea/coffee facilities, mini-bar, phone, hairdryer, safe and internet. Standard: 2 adults or 2 adults & 1 child Superior with Balcony: 3 adults or 2 adults & 2 children Map reference: Page 4 Number 1 Property features: Restaurant, bar, complimentary shuttle to public beach, laundry, babysitting, safe, free Wi-Fi (lobby). Room features: Air-conditioning, hairdryer, Wi-Fi internet, satellite TV, phone. Child policy: One infant 0-2 years can stay free when sharing with adults in existing bedding. Standard: 2 adults or 2 adults & 1 infant Map reference: Page 4 Number 2 Oud Metha Street, 1, Jadaf, Bur Dubai (DXB) 8th Street Port Saeed District, Deira, Dubai (DXB) from $79 to $119 from $93 to $159 Ibis Mall Of The Emirates HH Ibis Mall of the Emirates is located on Sheikh Zayed Road, conveniently situated next to Mall of the Emirates & Ski Dubai. It is only a short drive from the Dubai Internet & Media Cities and 5 Metro stops from the Financial Center. Palm Jumeirah, Burj al Arab and Jumeirah Beach are only minutes away. The hotel features 204 air-conditioned rooms, an Italian restaurant, a 24 hour coffee shop and a bar. Ideal for those planning to take advantage of Dubai s famous shopping options. Property features: Wi-Fi (lobby), restaurant, bar, 24 hour room service (snacks only), safety deposit boxes, currency exchange, dry cleaning/laundry. Room features: Air-conditioning, internet access, data port, satellite TV, phone, iron, hairdryer. Child policy: One infant 0-2 years can stay free when sharing with adults in existing bedding. Standard: 2 adults or 2 adults & 1 infant Map reference: Page 4 Number 3 Golden Sands Hotel Apartments HHH The Golden Sands Hotel Apartment complex is located in Bur Dubai just a few metres from a large shopping mall and international banks in the heart of the city. It is close to leisure, business and shopping districts with Dubai International Airport just 15 minutes away. No alcohol is served at this property. Property features: 143 rooms, restaurant, room service, pool, fitness centre, business centre, currency exchange, coffee shop. Room features: Air-conditioning, hairdryer, satellite TV, phone, mini-bar. One Room Studio: 2 adults or 2 adults & 1 infant Two Room Studio: 4 Map reference: Page 4 Number 4 2 A Street , Dubai (DXB) 15 A Street, Bur Dubai (DXB) 6 Prices have been calculated based on seasonal rates in NZ dollars per person with two people sharing a room and generally in the lowest room category. Prices may vary due to exchange rates or seasonal surcharges. Minimum stay requirements and surcharges may apply over special events, trade fairs, Christmas and New Year and other holiday periods. Please check with your Travel Agent who will also be able to advise you of any special offers.

7 from $104 to $229 Arabian Courtyard Hotel & Spa HHHH Ideally located in Bur Dubai, next to Dubai Museum and walking distance to shopping, history and culture at Dubai Creek and nearby areas. The Spice Market, Gold Souk and Heritage Village are easily accessible via the Abra (water taxi). 173 elegantly furnished rooms in traditional Arabic décor including 41 Executive rooms and 23 lavish Suites. from $111 to $229 Hyatt Regency Dubai Located along the Deira Corniche, Dubai s renowned waterfront promenade. 414 luxury hotel rooms and suites with great views of the Arabian Gulf at the mouth of the Dubai Creek. The hotel has numerous recreational facilities including a revolving restaurant and a private ice skating rink, and a large variety of international dining options. DUBAI CITY ACCOMMODATION Property features: 173 rooms, restaurant, bar, 24 hour room service, swimming pool, Jacuzzi, fitness centre, beauty salon, spa, tour desk. Room features: Air-conditioning, in-room safe, mini-bar, internet access, TV, bath/ shower, tea/coffee making facilities. Child policy: A charge applies for children 3-11 years when sharing with adults with an extra bed. Superior, Deluxe & Executive: 3 Map reference: Page 4 Number 5 Property features: Restaurant, night club, bar, tour desk, swimming pool, pitch and putt golf course, spa, fitness centre, tennis courts, non-smoking rooms. Room features: Air-conditioning, hairdryer, bathrobes, fridge, mini-bar, satellite TV, safe, tea/coffee facilities, phone, Wi-Fi internet access. Child policy: A charge apples for children 6-11 years when sharing with adults in an extra bed. King, View & Regency Club: 3 Map reference: Page 4 Number 6 Al Fahidi Street, Bur Dubai (DXB) AL Khaleej Road, PO Box 5588, Dubai (DXB) from $121 to $183 from $123 to $194 Novotel Deira City Centre HHHH This good quality hotel is located in the heart of the historic part of the city, opposite the Deira City Centre shopping mall and within the business and commercial district of Port Saeed. The hotel is only 5 minutes from the airport and offers a good range of facilities including an outdoor, temperature controlled swimming pool and international and regional restaurants. Popular with both leisure and business travellers. Four Points by Sheraton Downtown HHHH The Four Points by Sheraton Downtown Dubai is strategically located for business and exploration, only a few minutes away from Dubai International Airport, nearby to 2 Dubai Metro Stations, and within easy access of the most important business districts and local attractions. Find plenty of room to stretch out in one of the 250 oversized guest rooms and suites, complete with all the great amenities you love, including free Wi-Fi. Property features: Restaurant, bars, tennis court, swimming pool, fitness centre, kids club, 24 hour room service. Room features: Air-conditioning, mini-bar, tea/coffee facilities, internet, satellite TV, safe, hairdryer, radio, phone. Child policy: A charge applies for children 3-15 years when sharing with adults with an extra bed. Superior: 3 adults or 2 adults & 2 children Map reference: Page 4 Number 7 Property features: 4 restaurants, bar, business centre, cafe/coffee shop, conference facilities, currency exchange, day spa, fitness centre, laundry facilities, luggage storage, childrens pool, outdoor pool, 24 hour reception, room service, internet access. Room features: Air-conditioning, clock/radio, daily servicing, hairdryer, in-room safe, ironing facilities, mini-bar, non-smoking rooms, tea/coffee facilities, satellite TV. Child policy: A charge apples for children 6-11 years when sharing with adults in an extra bed. Classic, Preferred & Studio: 3 adults or 2 adults & 2 children Map reference: Page 4 Number 8 8th Street, Port Saeed District, Deira, Dubai (DXB) Mankhool Road, 4C Street, Bur Dubai (DXB) Prices have been calculated based on seasonal rates in NZ dollars per person with two people sharing a room and generally in the lowest room category. Prices may vary due to exchange rates or seasonal surcharges. Minimum stay requirements and surcharges may apply over special events, trade fairs, Christmas and New Year and other holiday periods. Please check with your Travel Agent who will also be able to advise you of any special offers. 7

8 DUBAI CITY ACCOMMODATION from $149 Riviera Hotel HHHH Built in 1963, the Riviera Hotel offers international four star facilities and services for both leisure and business travellers. The hotel has a prime city centre location on Banyas Street overlooking the famous Dubai Creek. The hotel is within easy reach of all the major tourist attractions including the famous gold and spice souks, and approximately 10 minutes from the international airport. No alcohol is served at this property. from $150 to $396 Jumeirah Creekside Hotel Overlooking Dubai Creek, Jumeirah Creekside Hotel allows guests to connect to the city instantly. A moment away from the airport, the hotel is also within walking distance of some of Dubai s most important landmarks, providing an ideal location. Situated amongst lush green grounds but features all the luxuries of a modern city hotel. 24 hour check-in/out option is available at this hotel, making it a perfect stopover choice. Property features: 24 hour room service, laundry service, currency exchange, business centre, safety deposit boxes, restaurants and a shuttle to the Municipal Beach. Room features: Air-conditioning, satellite TV, tea/coffee facilities, mini fridge with soft drinks and snacks, phone, hairdryer, Wi-Fi and balconies. Standard: 2 adults or 2 adults & 1 infant Map reference: Page 4 Number 9 Property features: Restaurant, bar, café, 2 swimming pools, spa, gym, sauna, jacuzzi, tennis courts, 24 hour check-in/check-out. Room features: Air-conditioning, free Wi-Fi internet, bottled water, ipod docking station, TV, mini-bar, air-conditioning,tea/coffee facilities. Child policy: Children 3-11 years can stay free when sharing with adults with an extra bed. Superior: 2 Deluxe: 3 Premier: 4 Map reference: Page 4 Number 10 Baniyas Street, Deira, Dubai (DXB) OUR BONUS: Includes FREE selected non-alcoholic beverages in mini-bar, FREE Wi-Fi in guests rooms, FREE access and scheduled shuttle service to Wild Wadi Water Park, FREE shuttle service to shopping malls and FREE beach access (one per person per day) at Jumeirah Zabeel Saray resort. The Aviation Club, Al Garhoud, Deira, Dubai (DXB) from $215 to $341 from $260 to $434 Taj Dubai Located in the prestigious Burj Khalifa district, surrounded by a futuristic vision of architectural landmarks and cutting-edge attractions, the new Taj Dubai hotel takes prime position. The definition of sophisticated luxury, it creates the perfect base from which to explore this iconic city. Close by is Burj Khalifa, the world s tallest building, The Dubai Mall and its a short stroll away from fine dining and trendsetting venues. Sofitel Dubai Downtown Sofitel Dubai Downtown is a 5 star property overlooking the Burj Khalifa and Dubai Fountain. All 350 rooms feature state of the art amenities and blend the dynamism of Dubai with colorful creativity and French flair. The hotel is located in the heart of Downtown, just a short walk to the Metro and to the famous Dubai Mall. Dubai International Airport is approximately 20 minutes drive away. Property features: Business centre, cafe/coffee shop, conference facilities, currency exchange, day spa, fitness centre, laundry facilities, lift, childrens pool, 24 hour reception, room service, tour desk, free Wi-Fi, restaurants, bars, swimming pool. Room features: Air-conditioning, clock/radio, daily servicing, hairdryer, in-room safe, minibar, phone, tea/coffee facilities, free Wi-Fi, satellite TV. Luxury: 2 Map reference: Page 4 Number 11 Property features: Business centre, conference facilities, car parking available, currency exchange, day spa, disabled facilities, fitness centre, laundry facilities, luggage storage, 24 hour reception, room service, tour desk, restaurants, bars, swimming pool. Room features: Air-conditioning, clock/radio, daily servicing, hairdryer, in-room safe, ironing facilities, mini-bar, phone, TV, tea/coffee facilities, Wi-Fi internet access. Classic Room: 2 adults or 2 adults & 1 child Map reference: Page 4 Number 12 OUR BONUS: Includes breakfast daily, complimentary Wi-Fi, in-room bottled water and daily local newspaper. Burj Khalifa Street, Dubai (DXB) Sheikh Zayed Road, Downtown Dubai (DXB) 8 Prices have been calculated based on seasonal rates in NZ dollars per person with two people sharing a room and generally in the lowest room category. Prices may vary due to exchange rates or seasonal surcharges. Minimum stay requirements and surcharges may apply over special events, trade fairs, Christmas and New Year and other holiday periods. Please check with your Travel Agent who will also be able to advise you of any special offers.

9 DUBAI BEACH ACCOMMODATION from $196 to $399 Sofitel Dubai Jumeirah Beach A contemporary hotel, offering a level of service on par with a French Palace. A beachfront luxury hotel, it offers breath-taking sea views from each room. This hotel is located in Jumeirah in the heart of New Dubai, walking distance to the Dubai Marina and shops. from $200 to $409 JA Ocean View Hotel HHHH Located along The Walk at Jumeirah Beach Residence, this hotel proudly overlooks the stunning Gulf and the beautiful Palm Jumeirah. Guests can enjoy a swim at the public beach a short walk away from the hotel, take the complimentary shuttle service and enjoy dedicated beach access within the Jebel Ali Golf Resort & Spa, or stay in and take advantage of the free Wi-Fi, Calm Spa & Salon, 6 restaurants and bars and Kids Club. DUBAI BEACH ACCOMMODATION Property features: 2 restaurants, bars, coffee shop, 24 hour reception, ATM, fitness centre, sauna, swimming pool, business centre. Room features: Air-conditioning, mini-bar, tea/coffee facilities, satellite TV, ironing facilities, phone, in-room safe, Wi-Fi internet access. Superior & Luxury: 2 Map reference: Page 4 Number 13 Property features: business centre, cafe/coffee shop, currency exchange, day spa, fitness centre, luggage storage, 24 hour reception, tour desk, restaurants, bars, sauna, swimming pool. Room features: Air-conditioning, balcony/terrace, daily servicing, hairdryer, mini-bar, phone, tea/coffee facilities, satellite TV, Wi-Fi access, safe. application Sea View Room & Superior Sea View Room: 3 Map reference: Page 4 Number 14 Jumeirah Beach Residence, Dubai Marina, Dubai (DXB) The Walk, Jumeirah Beach Residence, Dubai (DXB) from $507 to $1099 from $655 to $1297 Jumeirah Beach Hotel Built in a shape that mirrors a breaking wave, this architectural icon comes complete with its own immaculate beach. Located in the Jumeirah Beach area of Dubai, Jumeirah Beach Hotel is just 15km from the city centre and 25km from Dubai International Airport. With its prime location on the shores of the Arabian Gulf, Jumeirah Beach Hotel offers pristine private beaches and unhindered views of Burj Al Arab. Atlantis The Palm Atlantis The Palm is a luxury resort and an architectural wonder, located on the shores of the Arabian Gulf, on the crescent of The Palm Jumeirah. The resort offers relaxation for couples and families alike and facilities include award-winning restaurants and must-visit aquatic attractions. Property features: Swimming pools, laundry, currency exchange, business centre, spa, barber/beauty salon, water- sports & PADI diving centre, extensive gym, tennis, squash courts, beach volleyball, golf driving range & putting facilities, 22 restaurants & bars, kid s club, shopping arcade, 24 hour room service. Room features: Air-conditioning, bathrobe, hairdryer, satellite TV, mini-bar, phone, safe, ironing facilities, tea/coffee facilities, Wi-Fi internet access. application Ocean Deluxe, Ocean Deluxe Balcony: 3 Map reference: Page 4 Number 15 Property features: 17 restaurants/bars, night club, coffee shop, 5 swimming pools, children s pool, fitness centre, spa, tennis courts, beauty salon, 24 hour business centre, non-smoking floors. Room features: Air-conditioning, balcony/patio, mini-bar, fridge, tea/coffee making facilities, in-room safe, satellite TV, internet access, hairdryer, bathrobe. Deluxe, Ocean Deluxe, Palm Beach Deluxe & Imperial Club: 3 Map reference: Page 4 Number 16 OUR BONUS: Includes breakfast daily, FREE unlimited access to Wild Wadi Water Park, FREE daily shuttle service to Mall of the Emirates and all Jumeirah Resorts. OUR BONUS: Includes breakfast daily and complimentary access to Aquaventure Water Park and the Lost Chambers Aquarium. Jumeirah Beach Road, Dubai (DXB) The Crescent, The Palm Jumeirah, Dubai (DXB) Prices have been calculated based on seasonal rates in NZ dollars per person with two people sharing a room and generally in the lowest room category. Prices may vary due to exchange rates or seasonal surcharges. Minimum stay requirements and surcharges may apply over special events, trade fairs, Christmas and New Year and other holiday periods. Please check with your Travel Agent who will also be able to advise you of any special offers. 9

10 LUXURY DESERT RESORTS LUXURY DESERT RESORTS Arabian Dreams Overnight Safari This overnight safari is a true experience of Arabia s many fables - rosy dawn and fiery twilight, sand dunes towering high, valleys bathed in numerous hues and great expanses fading into the distance. The ultimate glamping experience in the heart of the pristine dunes in the Dubai Desert Conservation Reserve. Enjoy a 4x4 dune drive into the Dubai Desert Conservation Reserve, ride a camel and watch a falconry display. You will dine out on a barbeque desert dinner including grilled meats, fresh salads, delectable sweets and hand-picked beverages. You will stay overnight in a comfortably furnished tented camp. In the morning you will have breakfast and can join a morning wildlife viewing, before returning to Dubai. Departs: Daily from Dubai Duration: Overnight $492 per person Double share Notes: The permitted height to ride a camel is from 1.1 meters and above for all ages and gender. Recommended an overnight bag only. Linen and towels are provided. Full bathroom facilities with a shower are on site. No warm water facility available in the washrooms / showers. Please do not bring your own alcohol (as per Dubai law, carrying alcohol in Dubai Desert Conservation Reserve is not allowed). Children aged 5 years are welcome and are charged as adults. This tour is not suitable for pregnant women or those with spine ailments. from $214 to $541 Bab Al Shams Desert Resort & Spa Located just 45 minutes from Dubai International Airport, in the heart of the desert. An elegant desert resort in a typical Arabic fort setting ideal for those seeking a unique desert experience within easy reach of Dubai. The buildings are all sandcoloured and earthy, simplicity personified with an exotic, Arabian twist. The rooms are beautifully decorated with natural stone, balconies and some of the most comfortable beds imaginable, plus the deep stone baths, lit by flickering candles. How to get there: Private sedan transfer from Dubai International Airport from $159 per vehicle one way (maximum 3 people). Property features: Business centre, car parking available, currency exchange, day spa, fitness centre, laundry facilities, lift, luggage storage, non-smoking property, 24 hour reception, tour desk, restaurants, bars, coffee shop, internet access, swimming pool with swim-up bar, Jacuzzi. Room features: Air-conditioning, bath robes, clock/radio, daily servicing, hairdryer, in-room safe, mini-bar, phone, tea/coffee facilities, free Wi-Fi, satellite TV. Superior & Terrace: 2 adults or 2 adults & 1 child Al Qudra Road, Al Shams, Dubai (DXB) 10 Prices have been calculated based on seasonal rates in NZ dollars per person with two people sharing a room and generally in the lowest room category. Prices may vary due to exchange rates or seasonal surcharges. Minimum stay requirements and surcharges may apply over special events, trade fairs, Christmas and New Year and other holiday periods. Please check with your Travel Agent who will also be able to advise you of any special offers.

11 from $334 to $507 Qasr Al Sarab Resort by Anantara Emerging as a palatial mirage in the heart of the world s largest desert, Qasr Al Sarab Desert Resort by Anantara is a regal oasis of true Arabian splendour bringing its guests the quintessential Abu Dhabi luxury resort experience with leisure facilities to please the most demanding of tastes. A sanctuary of wellbeing that draws on an array of ancient cultures at Anantara Spa. LUXURY DESERT RESORTS How to get there: Private sedan transfer from Abu Dhabi International Airport from $432 per vehicle one way (maximum 3 people). Property features: Bar, business centre, cafe/coffee shop, conference facilities, car parking available, currency exchange, day spa, fitness centre, kids club, laundry facilities, luggage storage, outdoor pool, room service, restaurants, bars, desert excursions/ activities. Room features: Air-conditioning, balcony/terrace, bath robes, clock/radio, daily servicing, hairdryer, free mini-bar, tea/coffee facilities, DVD player, satellite TV, Wi-Fi access. Deluxe Garden & Deluxe Balcony: 2 adults or 2 adults & 1 child 1 Qasr Al Sarab Road, Abu Dhabi (AUH) from $1253 to $2049 Al Maha, a Luxury Collection Desert Resort & Spa Al Maha Resort is nestled in a verdant palm oasis, deep within Dubai s magical dune and desert landscape in the Dubai Desert Conservation Reserve and plays a vital role in its conservation. Al Maha showcases the heritage and architecture of the Bedouins and also offers a sense of desert adventure. How to get there: Private sedan transfer from Dubai International Airport from $159 per vehicle one way (maximum 3 people). Property features: Bar, business centre, cafe/coffee shop, car parking available, currency exchange, day spa, fitness centre, laundry facilities, luggage storage, outdoor pool, restaurant, 24 hour reception, room service, shop/boutique, library, guided wildlife & nature walks. Room features: Air-conditioning, balcony/terrace, clock/radio, daily servicing, hairdryer, ipod docking station, mini-bar, non-smoking rooms, tea/coffee facilities, private pool & deck, satellite TV, DVD player, Wi-Fi access. Child policy: Children 11 years and older are welcome and this property and are charged as adults. Bedouin Suite: 2 Emirates Suite: 4 OUR BONUS: Includes breakfast, lunch and dinner daily. Dubai Desert Conservation Reserve, Dubai (DXB) Prices have been calculated based on seasonal rates in NZ dollars per person with two people sharing a room and generally in the lowest room category. Prices may vary due to exchange rates or seasonal surcharges. Minimum stay requirements and surcharges may apply over special events, trade fairs, Christmas and New Year and other holiday periods. Please check with your Travel Agent who will also be able to advise you of any special offers. 11

12 ABU DHABI ABU DHABI Abu Dhabi is the capital of the United Arab Emirates, and is fast becoming the new playground of the Middle East. Developing at an astonishing rate, and with as much to offer as nearby Dubai, Abu Dhabi is a perfect choice for travellers seeking majestic mosques, year round sunshine and traditional Arab culture amidst one of the most modern cities in the world. The city is home to Sheikh Zayed Mosque - the largest mosque in the U.A.E and the 6th largest in the world, as well as the stunning Corniche, the city s waterfront which stretches for miles. A walkway running almost the entire length allows you to explore the waterfront area, either participating in the many activities and attractions available or simply watching the locals as they enjoy an evening stroll. Abu Dhabi is also a car enthusiasts dream, as it is home to not only an F1 track on the new Yas Island development, but also a large Ferrari theme park. For those travellers seeking a more traditional Arabian experience, visits to Bedouin camps in the desert or cruises onboard a wooden dhow will provide a contrast to Abu Dhabi s more modern attractions. Must see & do Visit Ferrari World, the world s largest and first indoor Ferrari theme park for more than 20 Ferrari-inspired rides and attractions See Sheikh Zayed Mosque, the 6th largest mosque in the world and the largest in the U.A.E Take a stroll along Abu Dhabi s beautiful Corniche, and mingle with the locals Seat In Vehicle Transfers Abu Dhabi Airport to city hotels and v.v $33 per person Private Car Transfers Abu Dhabi Airport to city hotels and v.v (private) $70 per vehicle one way (maximum 3 people) Take a thrilling ride by 4WD into the desert, then watch the spectacular sun set over the dunes Tour of Abu Dhabi This comprehensive tour is the ideal introduction to the city and the island on which it stands. View the impressive Grand Mosque, one of the largest mosques in the world. Visit vegetable, date, fish and Iranian markets in Port Zayed. Driving along the spectacular Corniche and stop at the Heritage Village, then drive past the presidential palace areas and the magnificent Emirates Palace hotel. Departs: Mon, Wed & Sat at 8am Duration: 4 hours Ferrari World Entry Ticket A must for motorsport and car enthusiasts, Ferrari World Abu Dhabi is the world s first Ferrari theme park. Attractions include rides for children of all ages and over 20 state-of-the-art attractions including the world s fastest rollercoaster which emulates the thrilling sensation of being in a Ferrari F1 car. Departs: Daily Operates: 11am to 8pm Note: Price includes admission ticket only, transfers are not included. *Child height must not be over 1.4 METRES. Above 1.4 metres, regardless of age, adult ticket must be purchased. Dune Dinner Safari Leaving behind the crowds and chaos of the city, trained safari guides driving 4x4 vehicles lead the thrilling journey - over the sand dunes, deep into the heart of the desert. Enjoy a feast under the stars includes a Middle Eastern selection of grilled meats, Arabic mezzeh, fresh salads and aromatic shisha at our traditional Bedouin-style camp. Camel rides and aromatic shisha pipes are available. Departs: Daily between 2-3pm Duration: 7 hours Note: The permitted height to ride a camel is from 1.1 meters and above for all ages and gender. $75 per adult / $50 per child (2-12 years) $128 per adult / $109 per child* $144 per adult / $132 per child (5-12 years) 12 Prices have been calculated based on seasonal rates in NZ dollars per person. Prices may vary due to exchange rates or seasonal surcharges. Some tours are subject to weather conditions. Tours may operate a reduced service during Ramadan 06 Jun 05 Jul 16.

13 ABU DHABI ACCOMMODATION from $102 to $192 Beach Rotana Hotel Abu Dhabi A unique blend of traditional Arabian hospitality and breath-taking modern opulence. The Beach Rotana is a five star hotel set on its own stretch of private beach, located in the heart of the city s business and shopping districts and directly linked to the Abu Dhabi Mall. from $116 to $183 Traders Hotel Qaryat Al Beri HHHH Ideally located, just 10 minutes drive from the airport and 15 minutes from the city centre. The hotel overlooks a private beach and the Sheikh Zayed Grand mosque across the water. The Traders Hotel features a stylish design incorporating warm colour tones and comfortable furnishings and a wide range of facilities and restaurants. ABU DHABI ACCOMMODATION Property features: Restaurants, bars, coffee shop, nightclub, day spa, fitness centre, tennis court, pool with swim up bar, children s pool, playground. Room features: In-room safe, air-conditioning, tea/coffee facilities, mini-bar, satellite TV, Wi-Fi access. Classic, Premium, Club Rotana: 3 Property features: Restaurants, 24 hour coffee shop, babysitting, swimming pool, currency exchange, shops, gym/health club, spa, dry cleaning/laundry. Room features: Air-conditioning, high speed internet, iron/ironing board, mini-bar, satellite TV, phone, safe, tea/coffee facilities, hairdryer. Superior: 2 2nd Street, Connected to Abu Dhabi Mall (AUH) Between The Bridges, Abu Dhabi (AUH) from $166 to $451 from $267 to $454 InterContinental Abu Dhabi Located at the heart of the capital, InterContinental Abu Dhabi is situated on the beach and a 10-minute drive from bustling downtown. It is 20 minutes by car from Abu Dhabi International Exhibition Centre. Rooms at the InterContinental Abu Dhabi are designed with modern interiors and luxurious furnishings, complimented by lavish marble bathrooms. All rooms have views over the city skyline or the Arabian Gulf. Property features: Business centre, day spa, fitness centre, laundry facilities, luggage storage, outdoor pool, 24 hour reception, restaurants, bars, nightclub. Room features: Air-conditioning, bath robes, clock/radio, hairdryer, mini-bar, nonsmoking rooms, phone, tea/coffee facilities, DVD player, satellite TV. Deluxe City View Room: 3 St. Regis Saadiyat Island The award winning St. Regis Saadiyat Island Resort is the city s true beachfront leisure address located just 20 minutes from Abu Dhabi International Airport and 10 minutes from the city s bustling downtown. With Mediterranean architecture and a contemporary interior design, the resorts guest rooms and suites, h overlook the turquoise waters or the greens of the impressive golf club. Featuring unrivalled dinning options and a plethora of services for families and couples this is the ideal resort to pamper you. Property features: Business centre, cafe/coffee shop, conference facilities, currency exchange, day spa, fitness centre, kids club, laundry facilities, luggage storage, childrens pool, outdoor pool, 24 hour reception, room service, restaurants, bars. Room features: Air-conditioning, balcony/terrace, bath robes, clock/radio, daily servicing, hairdryer, in-room safe, ipod docking station, laundry facilities, phone, tea/coffee facilities, free Wi-Fi, 24 hours butler service, bidet, slippers, remède bath amenities, satellite TV, fridge. application Superior: 3 OUR BONUS: Includes breakfast daily, 24 hour signature St. Regis Butler Service, pressing of 2 items during stay, welcome amenity and bottled water in the room, daily local newspaper and FREE Wi-Fi internet access. Al Dhafra Street, Abu Dhabi (AUH) Saadiyat Island, Abu Dhabi (AUH) Prices have been calculated based on seasonal rates in NZ dollars per person with two people sharing a room and generally in the lowest room category. Prices may vary due to exchange rates or seasonal surcharges. Minimum stay requirements and surcharges may apply over special events, trade fairs, Christmas and New Year and other holiday periods. Please check with your Travel Agent who will also be able to advise you of any special offers. 13

14 OMAN OMAN Muscat Transfers Muscat Airport to City Hotels & v.v $77 per vehicle (maximum 2 people) Muscat Airport to Shangri-La Barr al Jissah & v.v $109 per vehicle (maximum 2 people) Big Bus Muscat Tour A hop-on, hop-off sightseeing tour of Muscat. Board an open top bus and enjoy personal recorded commentary as you view highlights including Muttrah Souk, the Corniche, the Marina, Muttrah Fort and the Royal Opera House. Departs: Daily from 9am Duration: Ticket is valid for 24 hours $89 per adult / $38 per child (5-15 years) Muscat Impressions Began at beautiful Sultan Qaboos Grand Mosque, then visit the Bait Al Zubair Museum, home to a wealth of Omani history. Drive along the picturesque Corniche and enjoy photo stops at Sultan s residence, the Al Alam Palace, flanked by 16th century Portuguese forts. End with a stroll through Muttrah Souk. Departs: Daily except Fri at 8.30am Duration: 4 hours No child discount available. Based on a minimum of 2 people. $150 per person Dolphin Watching Embark on a cruise along the Muscat coast to watch wild dolphins. If you re lucky, you may even come across one of the many species of whales that can be found just a few kilometres from Muscat s rugged coast. Not every trip guarantees a sighting, but the beautiful coastal scenery is a highlight in itself. Departs: Daily at 8.30am Duration: 2 hours $107 per adult / $54 per child (5-15 years) from $189 to $234 from $210 to $527 from $283 to $675 Radisson Blu Hotel Muscat HHHH The Radisson Blu Muscat hotel is located in the heart of Muscat s commercial and diplomatic area. This property represents good value for both the business and leisure traveller. Shangri-La s Barr Al Jissah Resort & Spa Exclusively located on the bay at Barr Al Jissah, Shangri-La s Barr Al Jissah Resort & Spa is nestled against the dramatic backdrop of the rugged interior mountains and the spectacular waters of the Gulf of Oman. The Chedi Muscat Situated on the stunning Boushar Beachfront, the Chedi Muscat is an oasis of luxury. Simple elegance, stylish furnishings combined with engaging service and modern amenities make this the ideal property for the discerning traveller. Property features: Swimming pool, health & fitness centre, beauty salon, beauty salon, currency exchange, business centre, 3 restaurants, bars, Wi-Fi, room service. Room features: Air-conditioning, satellite TV, phone, free high speed internet access, safe, mini-bar, trouser press. Child policy: Bedding configuration can differ by children s age. Price available on Standard: 3 Property features: Swimming pools, health & fitness centre, tennis courts, spa, currency exchange, car rental, gift shop, laundry service, library, kids club, business centre, 6 restaurants, bars, water sports, 24 hour room service. Room features: Air-conditioning, satellite TV, phone, safe, coffee/tea facilities, mini-bar, iron/ironing board, hairdryer, free Wi-Fi. Child policy: Bedding configuration can differ by children s age. Price available on Al Waha Superior & Superior Sea View: 2 adults or 2 adults & 1 child Property features: 5 Restaurants, swimming pools, tennis courts, spa facilities, currency exchange, car rental, laundry service, on-call medical service, 24 hour room service. Room features: Air-conditioning, satellite TV, phone, internet access, safe, mini-bar, hairdryer, bathrobe. Child policy: Bedding configuration can differ by children s age. Price available on Serai Room & Chedi Deluxe: 2 Al Khuleiah Street, Muscat (MCT) Al Jissah Street, Qantab, Muscat (MCT) 32 North Ghubra, Way 3215, Muscat (MCT) 14 Prices have been calculated based on seasonal rates in NZ dollars per person with two people sharing a room and generally in the lowest room category. Prices may vary due to exchange rates or seasonal surcharges. Minimum stay requirements and surcharges may apply over special events, trade fairs, Christmas and New Year and other holiday periods. Please check with your Travel Agent who will also be able to advise you of any special offers. Tours may operate a reduced service during Ramadan 06 Jun 05 Jul 16.

15 BOOKING CONDITIONS 1. Our Services and Obligations 1.1 The services within this brochure are supplied by the wholesaler GO Holidays, a division of Stella Travel Services NZ. They consist of arranging and co-ordinating travel, entertainment and accommodation facilities and services, and making bookings, issuing tickets and issuing vouchers to be redeemed by suppliers. 1.2 We undertake to perform these services with reasonable care and skill. We will not be liable for any loss or damage, or loss of enjoyment which result from the act, default or omission of any person other than ourselves or employees, or any cause beyond our control. This includes (but is not limited to) loss, damage or loss of enjoyment which arises directly or indirectly from an Act of God, weather disruptions, dangers incidental to sea, fire, breakdown in machinery or equipment, acts of Government or authorities whether legitimate or not, wars whether declared or not, hostilities, acts of terrorism, civil disturbances, strikes, lockouts, riots, deaths, pilferage, epidemics, quarantines or medical, customs or immigration or emigration regulations. 1.3 We are not able to exercise control over services we do not supply directly, therefore we will not be responsible for any loss or damage arising from: Any booking made directly with a service supplier by your travel agent or by yourself direct; or Any services which are not provided by us and which are additional to those described in this brochure. 1.4 We will endeavour to provide the most suitable travel arrangements to meet the particular requirements you make known to us. However, travel is an individual experience, and your preferences and opinions may vary from our own. For this reason, we cannot take responsibility for your individual satisfaction, neither can we take responsibility for weather nor for compatibility of fellow guests or staff during the course of your travel. 2. Supply of Travel, Entertainment, Accommodation Service and Facilities 2.1 When we make bookings with the providers of travel, accommodation, entertainment, activities, facilities or services ( the Suppliers ) we are acting as a booking agent for the Suppliers. 2.2 All travel, entertainment, activities, and accommodation facilities or services are supplied directly to you by the Supplier. We have no control over the facilities or services themselves, or the manner in which they are provided by the Suppliers. Therefore you should be aware of the following conditions: GO Holidays Limited will not be liable for any loss or damage of any kind that may arise from your use or consumption of, or inability to use or consume those facilities or services. The provision of those facilities or services is subject to the terms and conditions of your contract with each Supplier. Where for any reason, a Supplier is unable to provide particular facilities or services, then that Supplier may be entitled, under its contract with you to substitute those services or facilities with comparable or equivalent facilities or services without incurring any liability to you. You should check your contract with each Supplier. All facilities or services described by us are subject to availability from the Supplier. GO Holidays Limited will not be liable or responsible for any loss or damage relating to your baggage, personal possessions, health or welfare, or delays or travel disruptions unless these arise directly from the service we provide to you. 3. Business Purposes You agree that where our services are acquired for business purposes, or where you hold yourself out as acquiring our services for business purposes, the Consumer Guarantees Act 1993 will not apply to any supply of goods or services made under these conditions, and we will not be liable or responsible for any loss or damage of any kind to you, including any consequential loss or damage however it may be caused. 4. Information in the Brochure 4.1 This brochure was published on 05 November 2015 and is valid for services used 01 November October 2016 unless otherwise advised. Exchange rates used when costing this brochure are as at 30 October While we have exercised reasonable care and skill to ensure that the contents of this brochure are correct, accurate, and up-to-date at the time of publishing, please note that the contents of this brochure are based on information supplied to us by the Suppliers. We do not have, and cannot be reasonably expected to have, personal knowledge about all the facilities or services provided by each Supplier. 4.3 Facilities or services may change after the date of publication. We endeavour to keep travel agents informed of any changes to information in this brochure that are brought to our attention. Prior to booking your ticket, you should ask your travel agent about any changes to the published information of which your agent may be aware. You should also make sure that if your travel agent is advised of changes that occur after booking, your travel agent is able to contact you. 4.4 All maps, illustrations and photographs are for indicative purposes only and may not necessarily reflect actual places or positioning. 4.5 Accommodation must be consecutive at the same hotel to qualify for free nights. Important: Hotels have the right to change conditions e.g. 5th night free. Bonus offers: e.g. free upgrade or late checkouts are subject to availability at time of stay. 5. Prices 5.1 All prices shown in this brochure are on a per person basis unless otherwise stated and are expressed in New Zealand dollars. Vehicle rates are per vehicle. 5.2 Events beyond our control, such as currency fluctuations, changes to the price of aviation fuel or changes to the cost of services and facilities may result in the prices charged to you being different. 5.3 It must be understood that if for any of the reasons mentioned in Clause 5.2 price increases or variation of terms are notified to us between the time of booking and departure, we reserve the right to vary the price to you up to the time of your departure. 5.4 All prices exclude travel agent service fees. 6. Payment 6.1 A deposit of $100 must be paid to your travel agent within seven (7) days of verbal or written confirmation of booking request. Certain Suppliers may also require an additional booking fee or deposit to be paid. 6.2 A booking requested less than seven (7) days prior to departure may incur communication charges. 6.3 Final payment shall in all cases by made not less than 30 days prior to departure. In some cases the terms of the tour or travel may require full payment at an earlier date. In that case you will be advised at the time your booking is processed. 6.4 Credit Card not permitted unless travel agent acts as merchant. 7. Amendment or Cancellation 7.1 If you wish, or circumstances require you to amend or cancel your booking for any reason, you should advise us in writing through your travel agent at the earliest possible time. 7.2 Where you cancel any booking more than thirty (30) days prior to your departure you are likely to have to pay a fee. A cancellation fee of $200 will be imposed where cancellation is made within thirty (30) days prior to your departure, plus any suppliers charges as per note 7.3. Please refer however to Clause 7.6 for special conditions in some cases. 7.3 The above cancellation fees are required to offset booking, communication and administration charges that will have already been incurred by us. In addition to our cancellation fee, you may also be required to pay cancellation fees imposed by our Suppliers (i.e. airlines, hotels, etc.) The amount of each Supplier s cancellation fee is beyond our control, and payment is solely your responsibility. You should check with your travel agent concerning the amount of a Supplier s cancellation fees. 7.4 To the extent that we are able to do so (bearing in mind we are dependent upon third party availability beyond our control) we will be pleased to incorporate any reasonable changes you request. An itinerary change may attract a fee similar to cancellation fees in Clause 7.2 above to cover our administration costs. 7.5 Some Suppliers may reserve the right to cancel or amend travel, accommodation, etc and GO Holidays must therefore reserve similar rights to cancel or amend any holiday arrangements. 7.6 There are cases where the terms of supply as to refundability of pre-payments require provisions different from the above. In those cases the conditions specific to your tour will be advised to you at the time your booking is processed. 8. Insurance We strongly recommend that as a minimum you insure yourself fully against cancellation, disruption, loss of luggage and personal property, and medical expenses. Your travel agent will be able to provide you with further information. 9. Items Not Covered Unless otherwise specified, the cost of meals, drinks, laundry, telephone calls, insurance, sightseeing tours, local taxes, airport departure taxes, aviation insurance levies and passport or visa application fees are not included. 10. Package Costs Included in the tour costs are charges for normal booking procedure costs, communication costs, administration, research, printing, etc. Where the land arrangements of holidays are included in a composite package, an itemisation of costs will not be rendered. 11. Visas / Passports For all holidays in this brochure you will require a valid passport. You are responsible for arranging your own passport, visa and health requirements (including inoculation where applicable). You should check with your travel agent who will be able to provide you with the necessary information. 12. Non-Use of Services or Facilities If, of your own choice, you decide not to use part or parts of the arranged services or facilities, you will not be entitled to a refund from us (provided we have carried out our service with reasonable skill and care and to your requirements) and you may not be entitled to a refund from any Supplier. 13. GO Holidays Charter for Addressing Problems In the event that you should strike a problem or you are dissatisfied with some aspect of the services or facilities during the course of your trip, our recommendation is that you take the matter up directly with the supplier of the service at the time, or as soon as practicable in the circumstances. This provides the opportunity to have the matter discussed and investigated on the spot and a remedy negotiated then and there to enable you to continue enjoying your holiday. We have found from experience that it is very difficult (in some countries impossible) for us to obtain redress for you once travel has been completed. If this does not work, we wish to be involved at the earliest possible moment and our commitment is that we will immediately work on resolving the issue to your satisfaction. 14. Health or Disability Some Suppliers may reserve the right to refuse to carry or accommodate people who, because of a health condition or disability, may require services or facilities to be provided in a special manner or at a certain stage of pregnancy. You should check this with your travel agent. 15. Legal Claims The laws of New Zealand will govern any claims or legal action in connection with the provision of our services to you. Any claim or legal action against the Suppliers is likely to be subject to the terms of your contract with them, and may be governed by the laws of other countries. 16. Images Our thanks to Dubai Tourism and Emirates Group. PLEASE READ THESE CONDITIONS CAREFULLY The guarantees under the Consumer Guarantees Act will apply to services supplied by us except where they are acquired, or are held out as being acquired for business purposes.