Cleaning Method Statements

Transcription

1 Cleaning Method Statements Cleaning Hazard Types This document is only to be used in conjunction with the SBS Cleaning generic method statements, and must not be used for young workers or venerable adults

2 BROOM SWEEPING HARD FLOORS TASK CODE SINGLE SOLUTION MOPPING TASK CODE TWO SOLUTION MOPPING TASK CODE MANUAL SCRUBBING, RINSING HARD FLOORS TASK CODE MACHINE SCRUBBING OF FLOOR SURFACE TASK CODE HARD FLOOR MAINTENANCE TASK CODE SPILLAGE CLEARANCE TASK CODE GRAFFITI/FLY POSTING REMOVAL (INTERNAL AREAS) TASK CODE EXCREMENT REMOVAL (INTERNAL AREAS) TASK CODE HYPODERMIC SYRINGE HANDLING, STORAGE, REMOVAL TASK CODE BUFFING TASK CODE SPRAY CLEANING TASK CODE SUCTION CLEANING (HARD FLOORS) TASK CODE LITTER PICKING INTERNAL AREAS TASK CODE BIN ROOM CLEANING TASK CODE ELECTRICAL EQUIPMENT CLEANING TASK CODE SUCTION CLEANING (SOFT FLOORS) TASK CODE ENTRANCE MAT CLEANING TASK CODE CARPET MAINTENANCE TASK CODE FULL CLEAN LIFTS TASK CODE TOILET WASHROOM AREA TASK CODE ESCALATOR CLEANING TASK CODE HIGH LEVEL CLEANING TASK CODE LOW LEVEL CLEANING TASK CODE WALL WASHING TASK CODE WINDOW CLEANING TASK CODE DUSTING, DAMP WIPING, WASHING, POLISH APPLICATION (FURNITURE) TASK CODE DUSTING, DAMP WIPING, WASHING (DOORS) TASK CODE PRESSURE WASHING TASK CODE DUST, DAMP WIPE CURTAINS AND BLINDS TASK CODE EMPTY, DAMP WIPE ASHTRAYS, WASTEBINS TASK CODE WALL & SOFFIT WASHING TASK CODE ERECT & DISMANTLE A MOBILE TOWER SCAFFOLD TASK CODE SUCTION CLEAN SOFT FURNISHINGS TASK CODE FULL CLEAN COOKERS, OVENS AND FRIDGES TASK CODE FULL CLEAN WASHHAND BASINS AND SINKS TASK CODE BROOM SWEEPING EXTERNAL HARD SURFACES TASK CODE SBS Cleaning Method Statements Page 2

3 SPILLAGE CLEARANCE HARD SURFACES TASK CODE LEAF CLEARANCE TASK CODE LITTER PICKING TASK CODE EXCREMENT REMOVAL (HARD, SOFT SURFACES) TASK CODE 041 _ 79 GRAFFITI, FLY POSTING REMOVAL EXTERNAL AREAS TASK CODE SNOW CLEARANCE (HARD SURFACES) TASK CODE REMOVAL OF BIRD DROPPINGS TASK CODE ESCALATOR CLEANING TASK CODE LOW LEVEL CLEANING TASK CODE LITTER PICKING TASK CODE DRY MOP SWEEPING TASK CODE STRIP DRY AND RE APPLY EMULSION POLISH TASK CODE BONNET MOPPING TASK CODE SAFETY 97 SBS Cleaning Method Statements Page 3

4 BROOM SWEEPING HARD FLOORS TASK CODE 001 EQUIPMENT 1 Soft Headed 12 Broom 1 Long Handled Scraper 1 Litter Grabber 1 Lobby Dustpan & Brush Rubbish Sacks Warning Signs METHOD For dry floors only Stairs & Landings 1. Assemble, Check Equipment. Place warning signs. 2. Pick up large pieces of litter with the grabber, place in rubbish sack. Remove chewing gum and loosen soil along the edges with the scraper, and place in the rubbish sack. 3. on landings sweep using straight continuous overlapping strokes, ensure head is in contact with the floor at all times, maintain a leading edge. 4. Sweep stairs using a straight continuous stroke, inside to outside edge; sweep one flight at a time. Pick up litter with dustpan and brush, place in rubbish sack. Corridors, Walkways, Platforms Points 1 & 2 same as stairs and landings 3. Sweep from furthest point to access point e.g.: walkway to entrance lobby, platform to stairwell. Loosen soil and chewing gum with the long handled scraper. Sweep using straight continuous overlapping strokes, ensure head is in contact with the floor at all times, and maintain a leading edge. Pick up litter with dustpan and brush, place in the rubbish sack. 4. Leave a traffic lane for safe access for client staff and other contractors. When all areas have been swept, clean equipment and return to the store. SAFETY 1. Do not leave equipment lying around. Check handles are smooth (rough handles may cause splinters). Do not move soil/litter from one area to another. CARE OF EQUIPMENT 1. Store broom and scraper with heads up, when dirty wash and hang up to dry. 2. Oil tongs of the litter grabber SBS Cleaning Method Statements Page 4

5 SINGLE SOLUTION MOPPING TASK CODE 002 EQUIPMENT 1 Single Solution Mopping System (bucket, wringer, and mop) 1 Long Handled Scraper Protective Gloves Cleaning Agent & Dispenser Colour Coded Cloths Rubbish Sack Warning Signs METHOD Stairs & Landings 1. Assemble check equipment. Place warning signs. Put on protective gloves. 2. Remove chewing gum with the scraper, place in rubbish sack. 3.Prepare cleaning solution according to the manufacturers instructions, adding the solution to the water. Apply cleaning solution to the landing with a fairly well wrung mop using a figure 8 stroke with each pass overlapping. Clean adjacent to skirting by cutting in parallel. 4. Mop stairs from inside edge to outside, including the face of the steps using straight continuous strokes. Mop one flight of stairs at a time. Remove streaks and runs as they occur with a clean cloth. 5. When wringing out the mop, stand in front of wringer and press down firmly (if applicable). Change the cleaning solution when dirty. Corridors, Walkways, Platforms Points 1 & 2 same as stairs and landings. 3. Prepare cleaning solution to the manufacturers instructions, adding the solution to the water. Apply cleaning solution to an area of floor with a fairly well wrung mop. Mop from furthest point to access point e.g.: walkway to entrance lobby, mop using a figure 8 stroke with each pass overlapping. Clean adjacent to skirting and platform edge by cutting in parallel. 4. Remove any splashes to walls as they occur with a clean cloth. Ensure the bucket is behind the line of work. Change cleaning solution when dirty. 5. When all areas have been cleaned, clean equipment and return to the store. SAFETY 1. Wear protective gloves. 2. Use as little water as it necessary. Do not use soaps as these can make the floor slippery. SBS Cleaning Method Statements Page 5

6 3. Mop only one flight of stairs at a time. 4. Do not remove warning signs before floors or stairs are dry. 5. Do not leave equipment lying around. Check handles are smooth (rough handles may cause splinters). CARE OF EQUIPMENT 1 Remove mop head from handle (if applicable) wash and allow to dry, if re-assembled. Store head up. 2. Wash bucket and wringer, wipe with a clean cloth, store upside down. 3. Clean scraper and store head up. BROOM SWEEPING HARD FLOORS TASK CODE 001 SBS Cleaning Method Statements Page 6

7 TWO SOLUTION MOPPING TASK CODE 003 EQUIPMENT 1 Double Solution Mopping System (2 buckets, wringers, mops) 1 Long Handled Scraper Protective Gloves Cleaning Agent & Dispenser Colour Coded Cloths Rubbish Sack Warning Signs METHOD Stairs & Landings 1. Assemble check equipment. Place warning signs. Put on protective clothing. 2. Remove chewing gum with the scraper, place in rubbish sack. 3. In one bucket prepare cleaning solution according to the manufacturers instructions, adding the solution to the water. Fill the second bucket with clean water. 4. Apply cleaning solution to an area of landing with a fairly well wrung mop. Mop using a figure 8 stroke with each pass overlapping. Clean adjacent to skirting by cutting in parallel. 5. Mop stairs from inside edge to outside including the face of the steps, using straight, continuous strokes. Remove streaks and runs as they occur with a clean cloth. 6. Rinse stairs and landings with the clean well wrung mop and water. Corridors, Walkways & Platforms Points 1, 2, 3 same as stairs and landings. 4. Mop from the furthest point to the access point e.g.: walkway to entrance lobby. Mop using a figure 8 stroke with each pass overlapping. Clean adjacent to skirting and platform edge by cutting in parallel. Remove splashes to walls as they occur with a clean cloth. 5. Change cleaning solution when dirty. 6. Rinse the floors with the clean well wrung mop and water. 7. When all areas have been cleaned, clean equipment and return to the store. SAFETY 1. Wear protective gloves. 2. Use as little water as is necessary. Do not use soaps as these can make the floor slippery. SBS Cleaning Method Statements Page 7

8 3. Mop only one flight of stairs at a time. Do not remove warning signs before the stairs or floors have dried. 4. Do not leave equipment lying around. Check handles are smooth (rough handles may cause splinters). CARE OF EQUIPMENT 1. Remove mop heads from handles (if applicable) wash and allow to dry. If re-assembled, store head up. 2. Wash buckets and wringers, wipe with a clean cloth, store upside down. 3. Wash scraper store head up. SBS Cleaning Method Statements Page 8

9 MANUAL SCRUBBING, RINSING HARD FLOORS TASK CODE 004 EQUIPMENT 1 Single Solution Mopping System (bucket, wringer, mop) 1 Bucket 1 Long Handled Deck Scrubber 1 Long Handled Scraper 1 Stiff Hand Scrubbing Brush Protective Gloves & Clothing Lobby Dustpan & Brush Cleaning Agent & Dispenser Colour Coded Cloths Rubbish Sack Warning Signs METHOD Stairs & Landings 1. Assemble check equipment. Place warning signs. Put on protective clothing. 2. Remove chewing gum with the scraper, place in rubbish sack. 3. Prepare cleaning solution according to the manufacturers instructions, adding the solution to the water. Fill the bucket with clean water. 4. Apply cleaning solution to an area of landing with the deck scrubber, scrub using straight continuous overlapping strokes. Clean adjacent to skirting by cutting in parallel. 5. Scrub the stairs from inside to outside edge including the face of the steps using straight continuous strokes. Scrub one flight of stairs at a time. Remove streaks and runs as they occur with a clean cloth. 6. Use the scrubbing brush to clean around and under railings. Rinse the stairs and landings with the well wrung clean mop and water. 7. Change the cleaning solution and bucket of water when dirty. Entrances, Lobbies, Walkways & Platforms Points 1, 2 & 3 same as stairs and landings. 4. Apply cleaning solution to the floor with the deck scrubber, scrub from the furthest point to the access point e.g.: far wall to entrance. Scrub using straight continuous overlapping strokes. SBS Cleaning Method Statements Page 9

10 5. Clean adjacent to skirting and platform edge by cutting in parallel. Remove splashes as they occur with a clean cloth. Leave a traffic lane for client staff and other contractors to gain a safe access. 6. Rinse the floors with the well wrung clean mop and water. When wringing out the mop stand in front of the wringer, press down firmly (if applicable). 7. Change cleaning solution and bucket of water when dirty. SAFETY 1. Protective gloves and clothing must be worn. 2. Use as little water as is necessary. Do not use soaps as these can make the floor slippery. 3. Traffic lanes must be coned off. Do not remove warning signs until floors are dry. 4. Scrub one flight of stairs at a time. 5. Do not leave equipment lying about. Check handles are smooth (rough handles may cause splinters). CARE OF EQUIPMENT 1. Remove mop head from handle (if applicable), wash and hang up to dry. If re-assembled store head up. 2. Wash deck scrubber, scraper and scrubbing brush and store head up. 3. Wash buckets and wringer wipe with a clean cloth and store upside down. 4. Wash out cloths and hang up to dry. SBS Cleaning Method Statements Page 10

11 MACHINE SCRUBBING OF FLOOR SURFACE TASK CODE 005 EQUIPMENT 1 Standard Speed Scrubbing Machine 1 Wet/Dry Pick-up Machine 1 Long Handled Scraper 1 Single Solution Mopping System (bucket, wringer, mop) 1 Bucket Protective Gloves Cleaning Agent & Dispenser Colour Coded Cloths Warning Signs METHOD Deck Scrubber 1. Assemble check equipment. Place warning signs. Put on protective clothing. Remove chewing gum with the long handled scraper. 2. Prepare cleaning solution according to the manufacturers instructions, adding the solution to the water. Fill the bucket with clean water. 3. Apply cleaning solution to the floor with the deck scrubber, starting from the furthest wall and working back towards the entrance. Scrub using straight, continuous overlapping strokes. 4. Remove splashes from furniture, fixtures, fittings and walls as they occur with a clean dry cloth. 5. Rinse wipe the floor with the well wrung clean mop and water. Change the cleaning solution and water when dirty. Rotary Scrubbing Machine 1. Assemble Check the scrubbing machine, attaching the brush. Place the warning signs. Put on protective gloves. 2. Prepare the cleaning solution in the machine, adding the solution to the water. Starting from the furthest wall, scrub in an overlapping pattern. Cut in parallel to the skirting and floor surface with the deck scrubber. Remove any splashes as they occur with a clean cloth. 3. When the floor has been scrubbed place the rotary scrubbing machine on plastic sheeting. 4. Use wet pick-up machine to take up the slurry, starting at the entrance and working towards the far wall. SBS Cleaning Method Statements Page 11

12 SAFETY 1. Check all electrical equipment, particularly plugs and cables. Do not plug in machines until they have been assembled and are ready for use. Do not plug in machines with wet hands. 2. Check wet pick-up machine to ensure float mechanism is working. 3. The cables must be behind the machines at all times, and out of the cleaning solution. Do not allow the cables to become taut at ankle height. 4. When not in use leave scrubbing machine handle in an upright position. 5. Use as little water as is necessary. Do not remove the warning signs until the floor is dry. Do not apply seal or polish to the floor surface. Use neutral detergent to scrub the floor. 6. Do not leave equipment lying around. Check handles are smooth (rough handles may cause splinters). CARE OF EQUIPMENT 1. Wash scrubbing machine and wipe with a clean cloth. Wash machine scrubbing brush and hang up to dry. 2. Wash wet pick-up machine inside and out, wipe with a clean cloth. 3. Always remove drive plates and brushes from the scrubbing machine otherwise they may become distorted. 4. Wash buckets and wringer, wipe and store upside down. 5. Wash deck scrubber and store head up. Wash out cloths hang up to dry. SBS Cleaning Method Statements Page 12

13 HARD FLOOR MAINTENANCE TASK CODE 006 EQUIPMENT 1 Rotary Scrubbing Machine (standard speed) 1 Duplex Scrubbing Machine (stairs) 1 Machine Scrubbing Brush/Drive Plate & Pad 1 Wet/Dry Pick-up Machine 1 Deck Scrubber 1 Edging Tool 1 Long Handled Scraper 1 Single Solution Mopping System (bucket, wringer, mop) 2 Buckets Colour Coded Cloths Dustpan & Brush Cleaning Agent & Dispenser Water Based Polish & Applicator Plastic Protective Sheet Protective Gloves & Clothing Rubbish Sack Warning Signs METHOD Stairs & Landings 1 Assemble check equipment. Place warning signs. 2. Remove chewing gum with the scraper, pick up with the lobby dustpan and brush, place in rubbish sack. Put on protective gloves and clothing. 3. Prepare cleaning solution in a bucket to the manufacturers instructions, adding the solution to the water. Apply cleaning solution to the landing with the deck scrubber. Scrub from the furthest point and work back towards the stairs, scrub in an overlapping pattern, using straight continuous strokes. Scrub edges by cutting in parallel to skirting. 4. Remove splashes to walls and skirting as they occur with a clean, dry cloth. 5. Apply cleaning solution to the stairs with the deck scrubber, working from the inside to outside edge, including the face of the step. When using the Duplex Scrubbing Machine, the same procedure will apply. Remove streaks and runs as they occur with a clean cloth. 6. Rinse slurry on stairs and landings with the well wrung clean mop and water. Change cleaning solution and water when dirty. SBS Cleaning Method Statements Page 13

14 7. If stairs and landings have been previously treated with floor seal or polish, the areas must be allowed to dry thoroughly before re-applying seal or polish. Re-coat where required with the applicator working backwards, applying one coat at a time to restore an even appearance. If second coat is required, lay at right angles to the first coat. When applying seal or polish to stairs or landings it must not be smeared on walls and skirtings, it must be removed immediately with a clean damp cloth. SAFETY 1. Check all electrical equipment, particularly plugs and cables. Do not plug machines in until they have been assembled and are ready for use. Do not plug machines in with wet hands. 2. Check wet pick-up machine to ensure float mechanism is working. 3. The cables must be behind the line of work at all times, and out of the cleaning solution. Do not allow the cables to become taut at ankle height. 4. When not in use leave the scrubbing machine handle in an upright position. 5. Use as little water as is necessary. Do not remove warning signs until floors are dry. 6. Wear protective gloves and clothing. 7. Do not leave equipment lying around. Check handles are smooth (rough handles may cause splinters). CARE OF EQUIPMENT 1. Wash scrubbing machine wipe with a clean cloth. Wash scrubbing brush, hang up to dry. 2. Wash wet pick-up machine inside and out, wipe with a clean dry cloth. 3. Always remove brushes from the scrubbing machine, otherwise they may become distorted. 4. Remove mop head from handle (if applicable), wash and allow to dry. If re-assembled, store head up. 5. Wash buckets and wringer wipe with a cloth store upside down. 6. Wash deck scrubber, edging tool, long handled scraper and polish applicator. Store head up. 7. Wash Duplex Scrubbing Machine, wipe with a clean, dry cloth. 8. Wash out cloths and hang up to dry. SBS Cleaning Method Statements Page 14

15 SPILLAGE CLEARANCE TASK CODE 007 EQUIPMENT 1 Single Solution Mopping System (bucket, wringer, mop) Absorbing Granules Cleaning Agent & Dispenser Dustpan & Brush or Scoop Rubbish Sack Clinical Waste Sack Face Mask Protective Gloves Warning Signs METHOD Non Clinical Spillage 1. Assemble check equipment. Place warning signs. Put on protective gloves and face mask. 2. Prepare cleaning solution according to the manufacturers instructions adding the detergent to the water. 3. Sprinkle or pour the granules onto the spillage, wait until solidified, pick up with the dustpan and brush or scoop. Place in rubbish sack. 4. Apply cleaning solution to affected area with the mop. Mop using a figure 8 stroke with each pass overlapping. When wringing out the mop stand in front of wringer and press down firmly (if applicable). 5. Place rubbish sack in metal bin. Clean equipment and return to store. Clinical Spillage 1. Assemble check equipment. Place warning signs, put on protective gloves and face mask. 2. Sprinkle or pour granules onto the spillage, wait until solidified, pick up with dustpan and brush or scoop and place in clinical waste sack. 3. Apply cleaning solution to affected area with the mop. Mop using a figure 8 stroke with each pass overlapping. When wringing out mop stand in front of wringer, press down firmly (if applicable). 4. Dispose of clinical waste according to clinical waste procedures and local bye-laws. SBS Cleaning Method Statements Page 15

16 5. Disinfect all equipment and return to store. SAFETY 1. When treating clinical waste gloves and face mask must be worn. Do not pick up clinical waste with bare hands. All equipment used for clinical waste removal must be cleaned in a solution of disinfectant according to the manufacturers instructions. 2. Wash all exposed skin that comes into contact with the granules before eating or drinking. 3. Do not leave equipment lying around. Check handles are smooth (rough handles may cause splinters). CARE OF EQUIPMENT 1. Remove mop head from handle (if applicable) wash and allow to dry. If re-assembled, store head up. 2. Wash bucket and wringer, wipe and store upside down. Wash all other equipment and return to store. SBS Cleaning Method Statements Page 16

17 GRAFFITI/FLY POSTING REMOVAL (INTERNAL AREAS) TASK CODE 008 EQUIPMENT 1 High Pressure Jetting Machine (if applicable) Face Mask. Eye Shield & Protective Gloves Trigger Spray Buckets & Colour Coded Cloths Graffiti Remover (various types for surfaces to be cleaned) Ghosting Agents Paint Brushes/Sponges Wire Brush Paint & Paint Stripper (if applicable) Cleaning Agent & Dispenser Warning Signs PREPARATION AND PLANNING Always carry out an initial test on every surface to be treated as each one will present a different problem. The type of graffiti paint may also vary, if at all possible testing should be carried out in a place which is out of sight. The results of the initial tests will determine which chemicals and methods are to be used. The surrounding area should be studied before graffiti removal is undertaken. Before commencing work it may be necessary to close off areas to Client staff, other contractors and passengers for the duration of the work. If indeed this is the case permission must be obtained from the engineering section of the Client and the Client Supervisor. It is important that arrangements are made for the provision of water and electricity, if a high pressure water jet is to be used. The objective is to remove the graffiti from the surface on which it exists without changing the original looks, structure or form of the surface. It is essential to analyse both the surface and type of graffiti before deciding on the method of removal and which chemical agents to use. METHOD Non Painted Surface 1.1. Assemble check equipment. Place warning signs. Put on protective gloves and face mask. Fill bucket with water. SBS Cleaning Method Statements Page 17

18 1.2. Apply graffiti remover with a brush working from the bottom to the top, and from the outside to the centre of the affected areas. Rinse with water from top to bottom If using a high pressure hose, reduce the pressure gradually away from the centre towards the edges If using cloths or sponges wash from top to bottom, working from inside to outside. Rinse wipe with a clean dry cloth. If all the graffiti has not been removed, allow surfaces to dry and apply a suitable ghosting agent. Painted Surfaces 2.1. Test a small area to see if the surface will withstand the use of graffiti remover Soak a clean cloth with graffiti remover, apply to affected areas, using a clean part of the cloth rub the graffiti using short application periods, working from inside to outside and top to bottom Following the initial removal the surface should be rinsed with water or wiped with a clean wet cloth. Work from top to bottom. If all the graffiti is not removed, allow the surface to dry and apply a suitable ghosting agent If the painted surface does not withstand the remover, isolate the graffiti with a suitable lacquer paint and repeat the above process. When surface is dry repaint the affected area. Plastic Surfaces 3.1. Test a small area to see if it will withstand the graffiti remover Spray graffiti remover onto a clean dry cloth, wipe over the affected area, repeat the process as necessary, ensuring the remover does not remain in contact with the plastic for more than two minutes. Rinse with water or wipe with a clean wet cloth. Wood Surfaces 4.1. Apply graffiti remover or paint stripper to affected areas with a brush. Leave to act on surface for thirty minutes. Work from bottom to top and outside towards the centre. Wash off top to bottom, rinse wipe with a clean dry cloth If using a high pressure jet, work from top to bottom, gradually reducing the pressure away from the centre towards the edges. The spray nozzle must be more than 10 centimetres from the surface of the wood otherwise there is a risk of splitting the surface. SAFETY 1. Ensure areas are well ventilated. SBS Cleaning Method Statements Page 18

19 2. Check high pressure jet for safety, particularly plugs, cables and hoses. Do not plug the jet in until it has been assembled and is ready for use. When the jet is in use the area must be cordened off. 3. The face mask eye shield and gloves must be worn. 4. Contain any spillages with absorbent cloth or sand discard with regards to C.O.S.H.H. regulations. Dispose of all used cloths with regards to the above regulations. In cases of accidents follow the manufacturers instructions and seek immediate medical attention. 5. Be careful when using high pressure jets near light fittings. 6. Do not leave equipment lying around. CARE OF EQUIPMENT 1. Check the high pressure jet, particularly plugs, cables and hoses. Do not plug in jet washer until has been assembled and is ready for use. Wash the jet washer and wipe with a clean dry cloth. Remove the hose and nozzles when storing the machine. 2. Wash out brushes and sponges in a solution of detergent according to the manufacturers instructions. Wash buckets wipe with a clean cloth and store upside down. Wash trigger spray and store upside down. 3. Wash wire brush and store head up. 4. Wash and rise out trigger spray & bottle, store upside down. 5. Wash out cloths and hang up to dry. SBS Cleaning Method Statements Page 19

20 EXCREMENT REMOVAL (INTERNAL AREAS) TASK CODE 009 EQUIPMENT 1 Single Solution Mopping System (bucket, wringer, mop) Dustpan & Brush or Scoop Absorbing Granules/Body fluid spillage kit Face Mask & Protective Gloves Clinical Waste Sack Cleaning Agent & Dispenser Warning Signs. METHOD 1. Assemble check equipment. Place warning signs. Put on face mask and protective gloves. 2. Prepare cleaning solution according to the manufacturers instructions, adding the solution to the water. 3. Sprinkle or pour fullers earth/granules onto the faeces, when moisture has been absorbed pick up with dustpan and brush or scoop, place in clinical waste sack. Pick up residue fullers earth / granules and place in clinical waste sack. 4. Apply cleaning solution to the area with the mop, mop using a figure 8 stroke with each pass overlapping. When wringing out the mop, (dolly mop style) stand in front of the wringer and press down firmly (if applicable). 5. Dispose of clinical waste sack according to procedures and local bye-laws. 6. Disinfect all equipment and return to the store. SAFETY 1. When treating the faeces, gloves and face mask must be worn. Do not pick up faeces with bare hands. 2. Wash all exposed skin that comes into contact with the fullers earth / granules, before eating and drinking. 3. All equipment must be cleaned in a solution of disinfectant. Do not leave equipment lying around. Use as little water as is necessary. 4. The above equipment shall only be used for the removal of excrement. 5. If protective gloves come into direct contact with excrement, they must be disposed of immediately. CARE OF EQUIPMENT SBS Cleaning Method Statements Page 20

21 1. Remove mop head from handle (if applicable), disinfect and allow to dry, if re-assembled store head up. Wash bucket and wringer, store upside down. Disinfect all other equipment. SBS Cleaning Method Statements Page 21

22 HYPODERMIC SYRINGE HANDLING, STORAGE, REMOVAL TASK CODE 010 EQUIPMENT 1 Sharps Safe Box 1 Litter Grabber Protective Gloves Warning Signs METHOD Handling 1. Assemble check equipment. Place warning signs. Put on gloves. 2. Use the grabber to pick up syringes and needles, place in sharps box. Close flap on sharps box, ensuring no needles are sticking out of the opening. Return the box to the store. Storage 1. Full or partially full sharps boxes must be securely stored under lock and key. Removal 1. When sharps boxes are full inform the Supervisor, who will arrange for collection. Dispose of according to Client & site procedures and local bye-laws. SAFETY 1. Protective gloves must be worn at all times. Do not pick up needles / syringes with bare hands. 2. Needles / syringes must not be disposed of in any other containers except sharps boxes. 3. In case of injury encourage bleeding, wash affected area with soap and water. Inform the Supervisor & Area Manager of the accident. Visit your doctor or hospital immediately. 4. An entry must be recorded in the accident book. CARE OF EQUIPMENT 1. Oil grabber tongs, after use disinfect wipe with a clean dry cloth and return to the store. SBS Cleaning Method Statements Page 22

23 BUFFING TASK CODE 011 EQUIPMENT 1 Rotary Buffing Machine (high speed) 1 Polishing Brush or Drive Plate & Pad 1 Mop Sweeper 1 Suction Cleaner Dustpan & Brush Rubbish Sack Warning Signs METHOD 1. Assemble check equipment. Place warning signs. 2. Mop sweep the floor prior to buffing, pick up large pieces of litter with the dustpan and brush place in rubbish sack. 3. Buff floor starting from the furthest point working back towards the entrance. Buff using an overlapping pattern. Buff adjacent to skirting and platform edges by cutting in parallel. If machine has a suction unit attached switch on while buffing, if not mop seep the floor when finished. 4. Clean sweeper head with the suction cleaner. When all floors have been buffed, clean the equipment and return to the store. SAFETY 1. Check electrical equipment for safety, particularly plugs and cables. Do not plug machines in until they are assembled and are ready for use. When not in use leave the buffing machine handle in an upright position. 2. Cables must be kept behind the line of work, do not allow to become taut at ankle height. Do not leave equipment lying around. CARE OF EQUIPMENT 1. Wash rotary machine brush / pad, hang up to dry. Wipe buffing machine with a clean dry cloth. Always remove the drive plates or brushes from the buffing machine otherwise they may become distorted. 2. Clean head of the mop sweeper with suction cleaner and store head up. Wipe suction cleaner inside and out with a clean dry cloth. Empty / wash filter bag when full. SBS Cleaning Method Statements Page 23

24 CLEANING TASK CODE 012 EQUIPMENT 1 Rotary Buffing Machine (high speed) 1 Drive Plate & Pad 1 Suction Cleaner (if applicable) 1 Hand Trigger Spray (if applicable) 1 Mop Sweeper (if applicable) 1 Bucket + Colour Coded Cloths 1 Warning Signs METHOD 1. Assemble check equipment. Place warning signs. 2. If the machine is fitted with a tank, prepare cleaning solution in the tank, if not prepare in the trigger spray bottle, adding the solution to the water. 3. Spray a fine must over an area approximately 3 sq. metres, pass the buffing machine over the sprayed area until dry, using overlapping passes to ensure an even appearance. Spray clean areas adjacent to skirting and platform edges by cutting in parallel. Wipe splashes to skirting and walls as they occur with a clean dry cloth. 4. Check the pad frequently and turn over if soiled, change or clean the pad as and when necessary. If suction unit is fitted to the machine switch on while spray cleaning, if not mop sweep the floor. SAFETY 1. Check electrical equipment for safety, particularly plugs and cables. Do not plug machines in until they are assembled and are ready for use. The cable must be behind the line of work at all times, do not allow to become taut at ankle height. 2. When not in use the buffing machine handle must be left in an upright position. Check inside suction cleaner to ensure filter is in place. Do not leave equipment lying around. CARE OF EQUIPMENT 1. Wash buffing machine and dry with a clean cloth, wash pad and hang up to dry. Always remove the drive plate and pad from the buffing machine otherwise they may become distorted. Clean mop sweeper head with suction cleaner and store head up. 2. When full empty / wash filter bag of suction cleaner, wipe suction cleaner inside and out with a clean cloth. Wash bucket, wipe and store upside down. SBS Cleaning Method Statements Page 24

25 SUCTION CLEANING (HARD FLOORS) TASK CODE 013 EQUIPMENT 1 Suction Cleaning 1 Long Handled Scraper Lobby Dustpan & Brush Rubbish Sack Warning Signs METHOD 1 Assemble check equipment. Place warning signs. 2 Loosen chewing gum with the scraper. Pick up with lobby dustpan and brush place in rubbish sack. Pick up large items of litter and place in rubbish sack. 3. Adjust height of beater brush / bar ( if applicable)on the suction cleaner to suit the surface. Cover the area systematically, using overlapping passes, paying attention to traffic lanes, edges and corners. 4. Use the dustpan and brush to clean around and under furniture, fixtures and fittings. SAFETY 1. Check electrical equipment for safety, particularly plugs and cables. Do not plug suction cleaner in until it has been assembled and is ready for use. The cable must be kept behind the line of work, do not allow to become taut at ankle height. 2. Do not leave equipment lying around. Check handles are smooth (rough handles may cause splinters). CARE OF EQUIPMENT 1. Wipe inside and outside of suction cleaner with a clean cloth. Empty wash filter bag when full. 2. Clean scraper store head up. Clean dustpan and brush. SBS Cleaning Method Statements Page 25

26 LITTER PICKING INTERNAL AREAS TASK CODE 014 EQUIPMENT 1 Lobby Dustpan & Brush 1 Litter Grabber 1 Pair Protective Gloves 1 V Frame Sweeper Rubbish Sacks Warning Signs METHOD 1. Assemble check equipment, put on protective gloves. 2. Working in sections, pick up litter/debris with the litter grabber & place in the rubbish sack. If litter debris is excessive use the V frame sweeper and sweep into piles. 3. Repeat the process until all the walkways, corridors & platforms have been cleared. 4. Tie the tops of the rubbish sacks and place in the metal bins in the bin storage areas. SAFETY 1. Protective gloves must be worn, do not pick up litter/debris with bare hands. 2. Care must be taken when working near the platform edge. 3. The metal bins in the storage rooms must be kept shut. CARE OF EQUIPMENT 1. Oil litter grabber tongs. 2. Clean lobby dustpan & brush and return to the store. SBS Cleaning Method Statements Page 26

27 BIN ROOM CLEANING TASK CODE 015 EQUIPMENT 1 Mop Sweeper / Broom 1 Litter Grabber 1 Pair Protective Gloves 1 Single Solution Mopping System 1 Trigger Spray & Bottle 1 Lobby Dustpan & Brush 1 Long Handled Scraper 2 Buckets Rubbish Sacks Warning Signs Cleaning Agent & Dispenser Colour Coded Cloths Abrasive Pads Making Tape METHOD 1. Assemble check equipment, put on protective gloves, place warning signs. 2. Prepare cleaning solutions in the mop bucket and one other bucket according to the manufacturers instructions, adding the solution to the water. 3. Cover electrical plugs, switches & sockets with masking tape. 4. Prepare cleaning solution in the trigger spray bottle. 5. Loosen compacted soil / debris / chewing gum from the floor, with the long handled scraper. 6. With the mop sweeper / broom start from the furthest point and sweep towards the entrance. Using straight continuous overlapping passes maintaining a leading edge at all times. 7. Pick up soil / debris with the lobby dustpan and brush and place in the rubbish sack. 8. Spray a section of wall, working from the bottom to the top in straight continuous overlapping passes. Allow the solution to activate. Use abrasive pad to remove stubborn marks / stains. 9. Rinse wipe the wall, working from the top down. Rinse out the cloth as often as is necessary in a clean bucket of water. 10. Repeat the above process until all the walls have been cleaned. SBS Cleaning Method Statements Page 27

28 11. Using the cloth rinse wipe the interior / exterior of the metal bins, working from the bottom up. 12. Change the cleaning solution in the mop bucket as often as is necessary. 13. Mop the floor, starting from the furthest wall, using a figure 8 stroke with each pass overlapping. Mop adjacent to edges and skirting by cutting in parallel. SAFETY 1. Protective gloves must be worn. 2. Check condition of wall to ensure suitability of the cleaning agent. 3. All electrical sockets / plugs / switches must be covered with masking tape. 4. Do not leave equipment lying around. Check handles are smooth (rough handles may cause splinters). 5. The metal bins must be shut when they have been cleaned. 6. Use as little water as is necessary to clean the floors and walls. CARE OF EQUIPMENT 1. Wash out mopping unit and buckets, rinse wipe and store upside down. 2. Wash out trigger spray bottle, rinse wipe and store upside down 3. Remove mop head from handle (if applicable) wash and re-assemble, store head up. 4. Wash and rinse wipe the long handled scraper, store head up. 5. Store the mop sweeper / broom with the head up. SBS Cleaning Method Statements Page 28

29 ELECTRICAL EQUIPMENT CLEANING TASK CODE 016 EQUIPMENT Protective Gloves Dusters Cloths Bucket Anti Static Cleaner Furniture Polish (if applicable) METHOD The following method is used for the removal of dust and soil from electrical furniture. In no circumstances must water be used to clean electrical equipment. Ensure electrical equipment has been isolated from the electricity supply. Dusting 1. Spray the anti static cleaner onto a dry duster. Wipe surfaces using smooth continuous strokes. Polish Application 1. If equipment needs polish, apply spray furniture polish onto a cloth, wipe surfaces using smooth continuous strokes. SAFETY 1. Ensure electrical equipment has been isolated from the electrical supply before commencing cleaning. 1. Wear protective gloves. 2. Under no circumstances must water be applied to electrical equipment. 3. Do not spray anti static cleaner directly onto electrical equipment. 4. Do not spray furniture polish directly onto electrical equipment. CARE OF EQUIPMENT 1. Wash out bucket, wipe with a clean dry cloth, store upside down. 2. Wash out dusters and cloths, rinse out and hang up to dry. SBS Cleaning Method Statements Page 29

30 SUCTION CLEANING (SOFT FLOORS) TASK CODE 017 EQUIPMENT 1 Suction Cleaner Dustpan & Brush Rubbish Sack Warning Signs METHOD 1. Assemble check equipment. Place warning signs. 2. Pick up large items of litter and place in rubbish sack. Place chairs on desks. 3. Adjust the height of the beater brush/bar to suit the surface. Cover area systematically using overlapping passes, paying attention to traffic lanes, under desks, corners and edges. 4. Use the dustpan and brush to pick up litter, where the suction cleaner cannot reach i.e.: under furniture. SAFETY 1. Check electrical equipment particularly plugs and cables. Do not plug the suction cleaner in until it has been assembled and is ready for use. 2. The cable must be behind the line of work at all times. Do not allow to become taut at ankle height. CARE OF EQUIPMENT 1. Wipe inside and outside of the suction cleaner with a clean cloth. Empty, wash the filter bag when full, and hang up to dry. 2. Clean the dustpan and brush and return to the store. SBS Cleaning Method Statements Page 30

31 ENTRANCE MAT CLEANING TASK CODE 018 EQUIPMENT 1 Suction cleaner (if applicable) 1 Single Solution Mopping System (bucket, wringer, mop) 1 Stiff Hand Brush 1 Long Handled 12 Broom Lobby Dustpan & Brush Face Mask Cleaning Agent & Dispenser Protective Gloves Rubbish Sack Warning Signs METHOD Coconut Matting 1 Hand Brush 1.1. Assemble check equipment. Place warning signs Put on face mask. Pick up large pieces of litter and place in rubbish sack With the hand brush, start from the top, use straight continuous overlapping passes, working towards the bottom. Remove the mat from the well turn over and repeat the process Sweep the well starting from the top using straight continuous overlapping strokes. Ensure the broom head is in contact with the surface at all times Pick up swept litter / soil with dustpan and brush and place in the rubbish sack. Suction Cleaner 2.1. Assemble check equipment. Place warning signs. Pick up large items of litter place in rubbish sack Using the suction cleaner, clean the mat starting at the top using straight continuous overlapping strokes. Remove the mat from the well turn over and repeat the process Using the suction cleaner, clean the well starting at the top using straight continuous overlapping passes Prepare cleaning solution in the bucket according to the manufacturers instructions, adding the solution to the water. Mop the well starting from the top use a figure 8 stroke with each pass overlapping. Allow the well to dry thoroughly before replacing the mat. Polypropylene / Rubber Matting 3.1. Assemble check equipment. Place warning signs. Pick up large pieces of litter, place in rubbish sack. SBS Cleaning Method Statements Page 31

32 3.2. Using the suction cleaner start from the top, using straight continuous overlapping strokes working towards the bottom. Remove the mat from the well turn over and repeat the process. If the mat is slatted use correct attachments on the suction cleaner to clean in between the slats Suction clean the mat well the same as point Prepare cleaning solution in the bucket according to the manufacturers instructions, adding the solution to the water. Mop the mat using a figure 8 stroke with each pass overlapping, turn the mat over and repeat the process. Mop the well, the same as point 2.4. Do not replace the mat until the well is completely dry. SAFETY 1. Check the suction cleaner for safety, particularly plugs and cables. Do not plug in until it has been assembled and is ready for use. Do not plug in with wet hands. 2. Keep the cable behind the line of work at all times, do not allow to become taut at ankle height. 3. When using the hand brush to clean the matting, the face mask must be worn. Do not leave equipment lying around. CARE OF EQUIPMENT 1. Wipe interior and exterior of the suction cleaner with a clean cloth. Empty / wash the filter bag when full. 2. Remove mop head from the handle (if applicable) wash and allow to dry, if re-assembled store head up. Wash wringer and bucket wipe with a clean cloth and store upside down. SBS Cleaning Method Statements Page 32

33 CARPET MAINTENANCE TASK CODE 019 EQUIPMENT 1 Hot Water Extraction Machine + tools 1 Suction Cleaner 1 Wet Pick-up Machine 1 Rotary Scrubbing Machine + tank 1 Drive Plate & Pad 1 Shampoo Brush 1 Agitator Machine or Stiff Brush 1 Trigger Spray & Bottle 1 Bucket 1 Long Handled Scraper 2 Bonnet Mops Dry Powder / Absorbent Granules Cleaning Agent (low foam) & Dispenser Cleaning Agent (high foam) & Dispenser White Cloths / Tissues Colour Coded Cloths Chewing Gum Remover Pieces Card/Foil/Plastic Plastic Sheeting Protective Gloves Warning Signs PREPARATION AND PLANNING Interim soft floor maintenance is the removal of isolated spillage s and stains using the following methods. Hot water extraction, dry foam shampooing, wet shampooing, dry powder / absorbent granules, carpet cleaning, bonnet buffing and carpet skimming. These methods will be explained in detail in the following pages. When cleaning carpets great care must be taken on the method to be used. All carpets must be tested for colour fastness, to ensure colours or dyes do not bleed or run. A burn test also need to be carried out on the backing to ascertain what type it is, as excess water used in the cleaning process could cause some carpets to shrink. COLOUR TEST Put a neat solution of cleaning chemical into a trigger spray bottle, spray an area of carpet approximately 5 sq. cm. Leave solution for one minute to activate. The test should be carried out behind a door or under a piece of furniture. With a white cloth / tissue apply firm downwards pressure with the hand for thirty seconds, release the pressure and inspect the cloth. If the cloth has remained white the dyes or colours are fast and cleaning can proceed. If not, another test must be carried out with a neutral detergent. Place the dry powder / granules onto a white tissue / cloth and apply firm downwards pressure with the hand onto the carpet for thirty seconds. Release the SBS Cleaning Method Statements Page 33

34 pressure and inspect the tissue / cloth. If the tissue / cloth remains white the dyes / colours are fast and cleaning can commence. If not, on no account may the dry powder / granules be used, a further test must be undertaken using a neutral detergent. BURN TEST From behind a door or a corner of a room, lift the carpet away from the floor and using a knife or pair of scissors, remove two or three strands approximately 5 cm. long. With a lighter or match ignite the fibres, dependent on how they burn and the smell given off, it can be determined what the fibres consist of. If the backing is jute, great care must be taken with the amount of water applied to the carpet during the cleaning process. Too much water will cause the backing to contract, and subsequently the carpet will shrink along the length of the weave. The jute backing is also liable to rot if excess water is used, causing brown patches to appear in the carpet. Because jute is a natural fibre it is an extremely complicated and difficult task to remove the staining. Once the tests have been carried out, all stains and spillages must be pre-sprayed with the cleaning solution prior to commencement of the cleaning operation. Hot Water Extraction 1. Assemble check equipment. Place warning signs. Remove as much furniture from the area as is possible. 2. Spray the carpet with chewing gum remover, when brittle, loosen with the stiff brush. Remove loose soil / chewing gum with the suction cleaner. 3. Put on protective gloves. Carry out colour / burn tests spot clean. 4. Pre-spray the stains / spillage s with the trigger spray. Open windows and doors if applicable for maximum ventilation. 5. Prepare cleaning solution (low foam) in machine tank according to the manufacturers instructions adding the solution to the water. Starting in an area furthest from the door, spray the stains in overlapping passes, moving backwards. One wet pass followed by three dry passes. Do not over wet the carpet. 6. Care must be taken not to spray walls or furniture, remove any splashes as they occur with a clean dry cloth. 7. Clean spillages / stains in corners with the stiff brush. When all stains / spillages have been cleaned, return the furniture to its original position, placing the legs on pieces of card / foil / plastic. When dry, suction clean the carpet. Dry Foam Shampooing 1. Assemble check equipment. Place warning signs. Remove as much furniture from the area as is possible. 2. Put on protective gloves. Carry out colour / burn tests. Open windows and doors for maximum ventilation. 3. Spray carpet with chewing gum remover, when brittle, loosen with the scraper, remove with the SBS Cleaning Method Statements Page 34

35 suction cleaner. 4. Pre-spray the stains with the trigger spray. Prepare the cleaning solution (high foam) according to the manufacturer s instructions adding the solution to the water. Ensure the carpet is secured at the edges. 5. With the rotary floor machine and shampoo brush, start in an area furthest from the door, scrub the stains using an overlapping pattern working backwards. Cut in adjacent to the edges with the stiff brush dipped in the cleaning solution. 6. Care must be taken no to splash walls or furniture, remove splashes as they occur with a clean dry cloth. 7. When all stains have been cleaned return the furniture to its original position, placing the legs on pieces of card / foil / plastic. Wet Shampooing 1. Assemble check equipment. Place warning signs. Remove as much furniture from the area as is possible. 2. Put on protective gloves. Carry out colour / burn tests. Open windows and doors for minimum ventilation. 3. Spray carpet with chewing gum remover, when brittle, loosen with the stiff brush. Pick up with the suction cleaner. 4. Pre-spray the stains with the trigger spray. Prepare the cleaning solution (low foam) according to the manufacturers instructions adding the solution to the water. Ensure the carpet is secured at the edges. 5. With the rotary floor machine and shampoo brush, start in an area furthest from the door. Scrub the stains using an overlapping pattern working backwards. Cut in adjacent to the edges with the stiff brush dipped in the cleaning solution. Remove as much water as is possible with the wet pickup machine using straight overlapping passes. 6. When all stains have been cleaned, return the furniture to its original position, placing the legs on pieces of card / foil / plastic. When dry, suction clean the carpet. Dry Powder / Absorbent Granules 1. Assemble check equipment. Place warning signs. Remove as much furniture as possible. 2. Spray carpet with chewing gum remover, when brittle, loosen with the stiff brush. Remove with the suction cleaner. 3. Put on protective gloves. Carry out a colour test. Open windows and doors for ventilation. 4. Spread the powder / granules evenly over the stains according to the manufacturers instructions. Work the powder / granules into the pile of the carpet until all traces have disappeared, either with the agitator machine or stiff brush. SBS Cleaning Method Statements Page 35

36 5. Allow the powder / granules to dry thoroughly, approximately 30 minutes. Remove the powder / granules with the suction cleaner. Empty the filter bag as necessary. Return the furniture to its original position. Carpet Skimming 1. Assemble check equipment. Place warning signs. Remove as much furniture as possible. 2. Spray the carpet with chewing gum remover, when brittle, loosen with the stiff brush. Remove with the suction cleaner. 3. Put on protective gloves. Carry out colour, burn tests. Open windows and doors for ventilation. Pre-spray the stains with the trigger spray. Ensure the carpet is secured at the edges. 4. Prepare the cleaning solution (low foam) according to the manufacturers instructions, adding the solution to the water. 5. Pre-wet bonnet mop in a bucket of water, wring out almost dry, attach to drive plate of floor machine. Start in an area furthest from the door. Clean the stains using straight overlapping passes. SBS Cleaning Method Statements Page 36

37 FULL CLEAN LIFTS TASK CODE 020 EQUIPMENT 1 Soft Headed 12 Broom 1 Long Handled Scraper 1 Single Solution Mopping System 1 Gloria Spray Unit (if applicable) 1 Fat Mop (if applicable) 1 Trigger Spray & Bottle 1 Lobby Dustpan & Brush 2 Buckets Cleaning Agent & dispenser Colour Coded Cloths Lift Runner Tool Rubbish Sack Protective Gloves Warning Signs PLANNING AND PREPARATION Warning signs must be placed outside lift cage doors on each floor. The lift can be cleaned in two ways, either by hand with the trigger spray or using the Gloria spray unit. Both methods will be described in detail. METHOD Trigger Spray 1. Assemble check equipment. Place warning signs. 2. Prepare the cleaning solution in the mop bucket and trigger spray according to the manufacturers instructions adding the solution to the water. 3. When the Client Supervisor has switched off the lift. Remove chewing gum from the floor with the scraper. Sweep the floor, pick up soil / chewing gum with the dustpan and brush place in rubbish sack. Clean out runner with the runner tool pick up debris. Place in rubbish sack. 4. Damp dust, wipe the walls using a damp cloth wrung almost dry, wipe from bottom to top using straight strokes with each pass overlapping. 5. Apply cleaning solution to the walls with the trigger spray working from bottom to top. Allow solution to activate approximately one minute. With a clean cloth wipe the wall working from bottom to top using straight overlapping strokes. Remove runs as they occur. 6. With a clean cloth rinse wipe the walls from top to bottom to leave the walls as dry as possible. 7. Damp dust the light fittings and control panel. When the Supervisor switches on the lift, clean the internal surface of the door as points 4,5 and 6. Arrange for the Client Supervisor to switch off SBS Cleaning Method Statements Page 37