Course: Corporate Risks and Security

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1 Course: Corporate Risks and Security Acquisition of knowledge needed to understand and realize the risks of activities endangering contemporary corporations. Acquisition of knowledge and skills for risk assessment and management, as well as for the development and improvement of the operational safety system. (1) Corporation: types of corporations. Security aspects of corporations and business environment. Corporate management. (2) Corporate risks and security. Risk models. Corporate risks. Controlled, partially controlled and risks beyond corporate control. Relationship between risks and security. (3) Organization of corporate security: security philosophies, tasks of security system and its organization. Models for the organization of operational safety system. (4) Corporate security management: security policies, verification of security systems (reports, procedures, regulations and standards). Modern tools of security system management. Planning security development. Strategies and methods of risk management. Quantitative methods of risk management. Course: Management of crises and catastrophes in EU Acquiring the knowledge required for understanding and knowledge of disaster management in the EU in order to establish effective cooperation with the local system of protection and rescue. The concept of crisis (disaster) in the EU: conceptual and methodological aspects Identification of the crisis according to the UN and the European Security Strategy Crisis management in the European Union. Institutions of crisis management in the EU Cross-border disasters Models of cooperation in resolving cross-border disaster rationalization of the International Crisis Management Course: Modern threats and security Acquiring knowledge necessary for understanding modern threats and protection methods. Basic concepts of the national security Modern threats to the national security Instruments for the protection of the international security International relations and collective security The systems of the international protection and collective security Prospect for the development of national and international security The national security of the Republic of Croatia

2 Course: Drills design for crisis situations To introduce students to the need and importance of training employees of various organizational structures for actions in a crisis situation and theoretical development of the study of individual exercises. Educate and train students in designing the necessary documents/component surveys for individual crisis management exercises. Prepare students for joint and individual work on the preparation of data and elements of decision-making, planning, organization and execution of training employees of various structures in the prevention and resolution of crises. - The basic assumption functioning of the system of protection and rescue: assesment of causes of accidents, natural disasters and technical accidents; basic terms, the dynamics of engagement force for elimination of consequences; legal conditions of use CAF in extraordinary circumstances. - The importance and role of the state administration body in protection and rescue; - The concept and importance of design methodology exercises; - Types, purpose and content of exercises crises; - The organization of exercises crises: leadership exercises, section situations, trainees; - Elaborate exercises: management decisions to initiate development of the study, the implementation plan for the exercise, the plan of the exercise, participants preparedness for exercise planning exercises; - Performing the exercise: the decision making process, the dynamics by developing situations, security measures during the exercise, the evaluation exercise, potential errors in the preparation and organization of exercises - Analysis of the exercise; - Research by conducting exercises. Course: Information Technology of Crisis Managemet To train students to understand and participate in the analysis of existing and necessary data and information indispensable for crisis management. To learn and master through exercises the application of contemporary methods for the development (design) of information systems which will enable crisis management to manage and make decisions in all phases of crisis situations (events). To master basic preconditions for the organization of crisis management information systems within the framework of existing modern information technology. To introduce students to the existing information systems of importance for the crisis management, their application (or upgrading) for the functioning in special (crisis) situations. To introduce students to GIS technology as main infrastructure in the information systems for crisis situations and events. 1. Data and information of crisis management system. 2. Structure of contemporary information systems. 3. Basic preconditions for the development of crisis management information systems. 4. Systems for processing and displaying information for decision-making. 5. Special crisis management program tools. 6. Geographic information systems technologies. 7. Crisis management information systems based on GIS technology. 8. Organization of crisis management information systems. Course: Assessment of the disasters Gaining knowledge of the principles and methodology of collecting and analyzing information, procedures for the preparation and implementation of an effective rapid assessment and the processes that are implemented in gathering relevant information on the needs and priorities immediately after major accidents and disasters. 1. Principles of assessment after major accidents and disasters 2. Types of estimates for various events 3. Preparing for rapid and effective assessment 4. Sectoral estimation of the disaster 5. Information management after major accidents and disasters 6. Reporting after an assessment 7. The assessment as an important tool in decision-making 8. Methodology of international organizations (UN, IFRC, NATO, EU) for assessing disaster 9. Assessment of damage in Croatia 10. Practical exercise

3 Course: Critical Infrastructure Management Inform students about processes that endanger critical infrastructure and methods of integral approach to developing, managing, using and protecting critical infrastructure and system, with objective to become able to recognize and overcome problems in managing critical infrastructure and systems. - definition of critical infrastructure, networks and systems - management systems in critical infrastructures - interdependence of critical infrastructures - management systems and levels of management in emergency situations - crisis, risk assessment and problem solving - mathematical and computer models of risk assessment - logistics in critical infrastructures - relations between critical infrastructure management and public - role of media in managing critical infrastructure - case study of a crisis Course: Crisis management of public health Acquiring knowledge and skills needed to understand and effective crisis management of the health system and health organizations (public and private). 1. The health care system (the concept, purpose, organization) 2. The medical institution as an organization - definition, importance, jurisdiction, legislation 3. The underlying assumptions of engagement and participation of health professionals working in health institutions 4. The risks and crises that may occur in health facilities 5. Health action in crises (disaster, extraordinary events) 6. Crisis planning in health care facilities 7. Case study Course: Psychological aspects of crisis management The aim of the course is to introduce students to the psychological aspects of crisis, and in which areas of crisis management psychologists can contribute effectively to mitigate / resolve the crisis. Understanding and applying the principles of scientific work in the research field of crisis management. 1. Basics of personality structure, cognitive, motivational and emotional processes 2. Preventing and resolving conflict 3. Types of crisis with psychological point of view 4. Psychological aspects of public safety 5. Psychological aspects of disasters and accidents 6. Psychology of war and terrorism 7. Trauma and recovery from trauma 8. Psychology of criminal acts

4 Course: Research methods and crisis management To train students on the basis of the acquired theoretical knowledge and skills through courses taken and passed during the graduate study, self identification and analysis of the situation, proposing alternative solutions and choice and making supporting documentation for the preparation and operation in resolving certain crises specifically chosen for the case. Through the above-mentioned case, students will be trained to produce graduate work, where will strive to selected research entity makes a template for their graduate work. Students will work on selected case chosen by the student in consultation with the advisor and work through the following areas: airport, maritime ports, Sports (Multi-Media) Center, Fire Department, Economic Organization (optional), state institutions (optional), Settlement (optional), School institution (optional). Specific information about the case is based on real data of the observed subject. The case is carried out through the following phases: - Definition of the case and the initial parameters of the selected entity, - Determination of the risk matrix of potential crises, - The methodological procedures to deal with cases, - Case, - Proposal for different solutions, explaining the reasons and conditions of implementation, - Preparation of complete documentation, - Defense Solutions. Course: Information Security Objective of the course is to educate students to recognize and reduce critical risks and to direct their efforts towards maintaining safety and protection of information, whether on paper, in electronic format or in the mind of an employee. Formation of information security policies and planning information security management system, as well as the continuity of operation. 1. Concept, role and importance of information in contemporary society 2. Information security requirements 3. Legal regulation in the area of information safety, differences between state and private sector 4. International standards in the area of systems for managing information security 5. Concepts of certification and accreditation 6. Planning of the system for managing information security Objective of the ISMS planning stage, Determining the scope of ISMS, Security policies of information system with government s obligation and support, Risk assessment, Determining the characteristics of the system and elementary risk assessment, Critical resources assessment, Selection and assessment of vulnerability, Selection and assessment of threats, Risk, assessment, Risk management or decreasing risks, Final reports. 7. Implementation and functioning of ISMS preparation of risk processing plan, ISMS management, Documents and records management, Prescribing necessary documentation for ISMS, Listing and documenting access and procedures of assessing and managing risks, Incidents management. 8. Operation continuity planning - Initiating projects and basic risk analysis, Operation impact analysis, Strategy for planning operation continuity, Development of foundations for the plan of operation continuity, Testing the plan of continued operation. Continued operation.

5 Course: Modern challenges of crisis management elective Gaining knowledge about the structure and forms of modern threats and address them through a system of crisis management. - The wars and armed conflicts as a form of threat : the historical development of the wars, the characteristics of modern wars and forms of threats to the civilian population, local and regional conflicts - Asymmetric threats and terrorism: defining, scope of activities, historical development - Technical and technological and natural threats of modern civilization - The financial and economic crisis and organized crime - The contemporary crisis management: the obligation of the state administration, securing funding, interoperability in the planning and implementation of crisis management, international cooperation - Structure of crisis management: crisis management institutions, competence, specific obligations in the planning, the correlation of participants, responsibility in implementing - Specifics of management and leadership in crisis situations: corporate crisis management, risk management, disaster management structures (Disaster Management) - Principles for intervention in crisis management - Role of NGOs in the structure of crisis management - Specifics of crisis management training Course: Humanitarian operations managements Gaining knowledge of the principles of humanitarian law, planning and effective management of logistical support in carrying out relief operations in crisis situations caused by natural and manmade disasters and catastrophes as well as the conflict with the use of civilian and military resources. - The basic principles of humanitarian law - Historical development of humanitarian operations: defining, scope of activities, historical development - Planning and organization of humanitarian operations: legislation, area planning, competence in handling - Peacekeeping Operations: definition, properties, comparison with humanitarian operations - Strengths and resources for the implementation of humanitarian operations: the obligation of the state administration, securing funding, interoperability planning and implementation, international procedures - Management Principles of Humanitarian Operation: competence, specific commitments in the planning, the relation beetween participants planning, responsibility in implementation - Types of humanitarian operations: operations assistance to refugees and displaced persons, operations delivering humanitarian aid, assistance and rescue operations in disaster - Informing the public and humanitarian operations: the importance of public information, press releases, public relations in the implementation of humanitarian operations - Civil-military relations in humanitarian operations - Logistic support humanitarian operations: the obligations of state government, obligations of civil organizations, trade associations of citizens, the obligations of natural and legal persons, funding - The transitional period after the humanitarian operations Course: Crisis management and public The aim of the course is to provide students with basic knowledge in the field of crisis communication with a focus on risk and crisis communications, as well as basic skills, and that on the basis of insight into the current state of theory and comparative best practice to be able to successfully organize and manage risk communication and crisis public and private sectors. - The concept of communication and basic elements of the communication process, types of communication, the conditions for effective communication and common errors that occur in communication, - The definition and types of mass media with their basic characteristics, the theory of the mass media and their role in the social construction of reality, - Basic phases, the principles and the principles of effective crisis communication, - Communication of risks and crises as a concept, the importance of effective risk communication, historical development and trends in risk communication, - Theories of crisis communication, crisis communication strategies, crisis communication plan - Manufacturers of the crisis, rumors, sensational journalism, Internet crisis - A specific case study

6 Course: Crisis in the corporate sector Understanding of the business crisis as a stage in the development of business system. Gaining knowledge about the types, symptoms and the process of business crisis. Understanding the key elements of managing continuous operations and crisis management. The acquisition of specific knowledge about the instruments of preventive action, identification and reactive crisis management business. Understanding the capabilities of operational and strategic business system recovery and sustainable development and operations. Training students for shaping the business turnaround program. 1. The basics of business systems and business processes 2. Introduction to the business crisis, business risks and continuous operations (BC-Business Continuity) 3. Stakeholders and their role in business processes 4. An early warning system 5. The process of managing a business crisis 6. Business Risk Management 7. Anticipatory and reactive management of business crisis 8. The process of restructuring the business system 9. Managing of the continuous operations (BCM Business Continuity Management) 10. Business impact analysis (BIA Business Impact Analysis) 11. Corporate Social Responsibility and Sustainable Development

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